Back
Close
- Compare agents
- Online valuation
- Explore my area
- Home toolkit
- News & guides
Agent Shortlist
HouseWorth
- Estate agents by area
- Sold house prices by area
- Estate Agent ValuationRequest an in-person valuation with an agent to discover your property's true market value.
- Online Valuation ToolGet a free instant estimate of your home's value.
- EPC CheckerFind out if your home has a valid Energy Performance Certificate.
- Listing MonitorAlready on the market? See how your online property advert is performing.
- Estate Agent Fee CalculatorSee typical local agent fees, including VAT.
- Cost of Selling CalculatorPlan your budget for agent fees, legal work and moving.
- Stamp Duty CalculatorEstimate SDLT, LBTT or LTT for your next purchase.
- Selling guides
- Estate agent guides
- Mortgage advice
- Conveyancing guides
- Property news See All News & Guides
Sign in
Agent shortlist
HouseWorth
© GetAgent Limited 2026
- Hern & Crabtree
Hern & Crabtree Estate Agents
4.7
91 reviews
- Branches 3
- Properties for sale 376
- Average time to sale 7 weeks
About Hern & Crabtree
Hern & Crabtree have 3 branches and they mainly list properties in CF14, CF11 and CF5. Over the last six months, they've listed 376 properties, with an average time to sale of 7 weeks.
Hern & Crabtree fees
Estate Agent fees vary depending on the area and the level of service offered. In the areas Hern & Crabtree operate, the average fee (charged by all agents) is 1.18%.
Get a quote for selling your property.Top performing Hern & Crabtree branches
Latest reviews for Hern & Crabtree
C Uruski
5
The team at the Heath office are a credit to H&C - not once was an email or call ignored and always answered in a friendly manner and utter professionalism, particularly when my property sale fell through once during my listing with H&C.<br><br>Big shout out to Gina and Annamarie who were always there when needed, you’re stars!
23rd Oct 2026 (4 days ago)
C Porter
5
Hern and Crabtree have been excellent helpful with all our requirements.<br>The staff are all second to none in every aspect.<br>Everything went smoothly and would certainly use them again and recommend them which I already have done thank you all for looking after my sale.<br>Carl Porter
22nd Oct 2026 (5 days ago)
W A
5
Excellent service from Hearn and Crabtree.<br>The team were great at selling my house. Very responsive and good price valuation. Very friendly to deal with.<br>Would highly recommend
28th Sep 2026 (29 days ago)
R Preece
5
Would highly recommend Hern and Crabtree Heath office. Very approachable, professional and efficient at answering calls/ emails. The team managed our house sale very well, and we were pleased with the service we received.
16th Sep 2026 (6 weeks ago)
L Sancho
1
Two Bad Experiences was More Than Enough<br><br>Our experience with Hern & Crabtree has been extremely disappointing, and unfortunately I cannot recommend this estate agency based on the way we were treated as prospective buyers.<br><br>Our concerns began with a proposed viewing of a property in Heath. Approximately 30 minutes before our scheduled appointment, I was informed that the property had already received five offers, including one significantly above the £375,000 asking price. We felt that the way the property had been marketed and the extremely compressed timeframe placed unnecessary pressure on prospective buyers and left us questioning the transparency and fairness of the process.<br><br>I subsequently submitted a formal complaint setting out our concerns, including the late notification, the pricing and marketing of the property and the pressure being placed on interested buyers to view and make decisions within an exceptionally short period.<br><br>Following my complaint, I was personally telephoned by Hern & Crabtree’s Area Manager to discuss what had happened. During that conversation, I was persuaded to close my complaint on the premise that Hern & Crabtree would assist my partner and me with finding a suitable home and would work with us going forward.<br><br>On the strength of those assurances, I agreed to close the complaint.<br><br>Regrettably, the assistance I was led to believe we would receive simply did not materialise. Hern & Crabtree did not help us find a home. Having been persuaded to bring a formal complaint to an end on the basis of assurances about the support we would receive, this made the overall experience even more disappointing.<br><br>We eventually found our home through another estate agency.<br><br>For us, this was not simply about being unsuccessful in purchasing one particular property. It was about the way we were treated throughout the process and, most importantly, the fact that I closed a formal complaint after being given assurances that ultimately came to nothing.<br><br>Buying a home is stressful enough without prospective purchasers feeling pressured or being given expectations of assistance that are subsequently not fulfilled.<br><br>Our experience with Hern & Crabtree fell considerably below what we expected from a professional estate agency. Given everything that occurred, I regret agreeing to close my original complaint and would not use or recommend Hern & Crabtree in the future.<br><br>An extremely disappointing experience from beginning to end.<br><br>UPDATE FOLLOWING HERN & CRABTREE’S RESPONSE - 10.09.26<br><br>I stand firmly by this review. I withdrew my original complaint following the Area Manager’s intervention because I was persuaded to give Hern & Crabtree another opportunity, on the understanding that they would assist us in finding a home. Thanking him at the time for intervening does not erase what happened before or what followed.<br><br>Sending property particulars is not the same as the proactive assistance we understood had been offered. Ultimately, Hern & Crabtree did not find us a home; another estate agency did.<br><br>I also fully understand that estate agents act for sellers and communicate competing offers. My criticism concerns how matters were handled and the pressure we experienced as prospective buyers.<br><br>Hern & Crabtree are entitled to disagree with my assessment, but that does not make my account inaccurate. I find their response disappointing because, rather than acknowledging our experience, it seeks to rebut and reframe it.<br><br>I stand unequivocally by my review and will not withdraw it simply because Hern & Crabtree disagree with my assessment. My position remains unchanged and I consider the matter closed.
10th Sep 2026 (7 weeks ago)
C Tufail
5
From start to finish, Hern & Crabtree were exceptional. The service I received was second to none.<br><br>The photography was outstanding, the team handled all of my viewings and feedback brilliantly, and when the sale became stressful, I was constantly kept informed and updated. I honestly don’t think the sale would have gone through without their help and support.<br><br>They were also fantastic when it came to helping me with my onward search, arranging viewings on a number of bungalows and helping me narrow down exactly what I was looking for. The team were always well informed and made sure I knew about anything suitable as soon as it came onto the market.<br><br>I’ve already recommended Hern & Crabtree to several family members and friends and wouldn’t hesitate to recommend them again in the future.<br><br>A huge thank you to Mike and all of the Hern & Crabtree Heath team who helped along the way. A genuinely excellent service.
8th Sep 2026 (7 weeks ago)
All 3 Hern & Crabtree branches
C Uruski
5
The team at the Heath office are a credit to H&C - not once was an email or call ignored and always answered in a friendly manner and utter professionalism, particularly when my property sale fell through once during my listing with H&C.<br><br>Big shout out to Gina and Annamarie who were always there when needed, you’re stars!
23rd Oct 2026 (4 days ago)
See all reviews
Access detailed insights of how this agent performs
- Average asking price achieved
- Average sale time
- Properties sold
Hern & Crabtree - Pontcanna
219 Cathedral Road, Pontcanna, Cardiff, CF11 9PP
Access detailed insights of how this agent performs
- Average asking price achieved
- Average sale time
- Properties sold
Anonymous Homeseller
5
So far the team at Hern and Crabtree have been excellent. Always ready to answer my questions and reassure me.
The house sold quickly with three interested buyers which meant it sold for more than expected. Hopefully all will proceed smoothly but even if it doesn’t I trust the Hern and Crabtree team will be there to support the sale to completion.
1st Aug 2025 (1 year ago)
See all reviews
Access detailed insights of how this agent performs
- Average asking price achieved
- Average sale time
- Properties sold
Find your nearest Hern & Crabtree branch
Find your nearest Hern & Crabtree branch
Related posts
The Estate Agent comparison site
Get in touch
020 3608 6556
Our lines are closed
We are a company registered in England & Wales, company number 09428979.
Copyright © 2026 GetAgent Limited