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Very disappointing experience with Rendells Lettings in newton abbot.<br><br>We expressed serious interest in a rental property in early May, provided documents immediately, travelled down from Oxfordshire to see if we could view the house, followed up multiple times by email and phone, and even visited the office in person (told them it was an 8 hour drive for us). After which we got not one call or email from the person who runs the lettings dept. Throughout the process we were repeatedly told that the landlord would “come back with further instructions,” but after more than a month we still received no proper update or clear answer.<br><br>And also they told us that they get so many applications they just don’t care and will not respond to anything. They refuse to do online viewings (which all the other agencies are willing to do), don't respond to applications (after you have filled out given them your life on paper basically). Complete limbo.<br><br>Meanwhile, the property remained advertised online the entire time!<br><br>What made the experience frustrating was not necessarily losing out on the property, but the complete lack of communication and basic courtesy. Calls and emails went unanswered, timelines were unclear, and we were left unable to plan our own housing situation despite explaining that notice had to be given on our current tenancy.<br><br>Other agencies we dealt with in Devon were far more professional, responsive, and respectful.<br><br>Unfortunately, based on this experience, I cannot recommend Rendells Lettings, other agencies in Devon are far far better and I can’t recommend them enough, Rendells lettings in newton abbot was in 25 years of renting through agencies the very worst experience i have ever had, take my advice and don’t do it... Read more
8th Jun 2026 (27 days ago)