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- Samuel Estates
Samuel Estates Estate Agents
4.6
413 reviews
- Branches 2
- Properties for sale 65
- Average time to sale 12 weeks
About Samuel Estates
Samuel Estates have 2 branches and they mainly list properties in SW19 and SW16. Over the last six months, they've listed 65 properties, with an average time to sale of 12 weeks.
Samuel Estates fees
Estate Agent fees vary depending on the area and the level of service offered. In the areas Samuel Estates operate, the average fee (charged by all agents) is 1.63%.
Get a quote for selling your property.Top performing Samuel Estates branches
Latest reviews for Samuel Estates
S Khashou
1
Second bad experience letting my property through them after Andrews estate agent.<br>Over valuated ended 4 weeks in the market with no interest, viewers complains (we noticed it after giving it to another agent as they came for a second viewing)<br>Very disappointing!!!<br>I don't really understand what the estate agents think about landlords very rich ?????? ?????? so bad
13th Oct 2026 (14 days ago)
A reddy
1
Extremely disappointing experience with Samuel Estates – Colliers Wood<br><br>I rented a property through Samuel Estates, with Jade as our property manager. At the beginning of the tenancy, she came across as very friendly and helpful. However, when it came to the termination of our tenancy, it became extremely difficult to get in touch with her. Calls were often answered by different members of staff, and getting a clear response or resolution became incredibly frustrating.<br><br>The property itself was in a very poor condition. We were paying a significant amount of rent for what was, in my experience, a substandard property, including issues with mice and holes in the flat. For the amount of money we were paying, the overall standard was simply unacceptable.<br><br>The biggest issue came at the end of the tenancy when there was a dispute over our deposit. The agency initially refused to return our deposit, and we had to take the matter through TDS (Tenancy Deposit Scheme) to fight for what we believed we were entitled to. We eventually managed to recover the deposit through the dispute process.<br><br>Overall, this was a very frustrating and disappointing experience. Based on my personal experience, I would strongly advise prospective tenants to do thorough research before renting through Samuel Estates, particularly regarding the condition of the property, communication during the tenancy, and how the deposit will be handled at the end.<br><br>I would not personally use this letting agency again.
4th Oct 2026 (23 days ago)
DINO
1
Unprofessional, discriminatory and inconsistent practices at the Streatham branch.<br><br>I have had an extremely poor experience with this agency, stretching back over a period of 4 years. Years ago, they showed me a property but rejected me purely because I was receiving some benefits at the time, completely ignoring the fact that both my partner and I had excellent salaries and stable employment.<br><br>Fast forward to recently: we applied for a property managed by the Streatham branch priced at £2,300 per month. Our combined household income easily exceeds the standard UK affordability threshold (£69,000/year, which is 2.5x the rent). Despite our strong financial position, the staff rudely moved the goalposts and insisted we needed a guarantor.<br><br>When I offered two valid guarantors, they claimed that one single guarantor had to earn over £82,000 a year to qualify.For comparison, I have viewed properties worth £2,500/month elsewhere that only require a combined household income of £72,000. It feels like they are intentionally fabricating impossible criteria and wasting people's time.<br><br>I strongly believe we were targeted and treated unfairly because we are foreign nationals. Avoid this branch—they are rude, unprofessional, and apply double standards depending on who you are.<br><br>Many people in the community have warned me about them, and now I see why. Absolute joke of a company.
2nd Sep 2026 (8 weeks ago)
H Estabillo
5
Samuel estates Streatham is an amazing team. They are very helpful and approachable especially Nick and Jai. They kept me updated all the way of our purchase of our new house. As a first time buyer, they helped me to understand the process and answered all my queries in timely manner. Although there's some unexpected delays but still managed to complete our purchase with a grateful hearts. Thank you for all your help.
30th Jul 2026 (13 weeks ago)
E Xu
5
I have been very pleased with the service provided by my property manager-Whitney. She is professional, thoughtful, and highly responsible. She always provides fair advice on repair responsibilities and works hard to minimise unnecessary costs while ensuring the property is well maintained. Her proactive approach and excellent communication give me great peace of mind. I highly recommend her services.
23rd Jun 2026 (18 weeks ago)
S Florida
1
Unprofessional and untrustworthy. Avoid. They raised my rent by 25% and never acted on maintenance issues i would raise. Typical slum estate agents, dingy flats and dodgy fees.
23rd May 2026 (22 weeks ago)
All 2 Samuel Estates branches
A reddy
1
Extremely disappointing experience with Samuel Estates – Colliers Wood<br><br>I rented a property through Samuel Estates, with Jade as our property manager. At the beginning of the tenancy, she came across as very friendly and helpful. However, when it came to the termination of our tenancy, it became extremely difficult to get in touch with her. Calls were often answered by different members of staff, and getting a clear response or resolution became incredibly frustrating.<br><br>The property itself was in a very poor condition. We were paying a significant amount of rent for what was, in my experience, a substandard property, including issues with mice and holes in the flat. For the amount of money we were paying, the overall standard was simply unacceptable.<br><br>The biggest issue came at the end of the tenancy when there was a dispute over our deposit. The agency initially refused to return our deposit, and we had to take the matter through TDS (Tenancy Deposit Scheme) to fight for what we believed we were entitled to. We eventually managed to recover the deposit through the dispute process.<br><br>Overall, this was a very frustrating and disappointing experience. Based on my personal experience, I would strongly advise prospective tenants to do thorough research before renting through Samuel Estates, particularly regarding the condition of the property, communication during the tenancy, and how the deposit will be handled at the end.<br><br>I would not personally use this letting agency again.
4th Oct 2026 (23 days ago)
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- Average asking price achieved
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S Khashou
1
Second bad experience letting my property through them after Andrews estate agent.<br>Over valuated ended 4 weeks in the market with no interest, viewers complains (we noticed it after giving it to another agent as they came for a second viewing)<br>Very disappointing!!!<br>I don't really understand what the estate agents think about landlords very rich ?????? ?????? so bad
13th Oct 2026 (14 days ago)
See all reviews
Access detailed insights of how this agent performs
- Average asking price achieved
- Average sale time
- Properties sold
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