5

We cannot speak highly enough of our experience with Smith & Friends Estate Agents (ingleby Barwick). From the very first interaction, they demonstrated professionalism at its absolute best. As first-time buyers who were completely new to the mortgage process, we honestly didn’t know where to begin but the team made everything so easy and stress-free for us.
Right from the property search, they took the time to truly understand what we were looking for and guided us every step of the way. They didn’t just show us homes; they went above and beyond by helping us connect with trusted solicitors and mortgage advisers, which made the entire journey feel seamless and well-supported.
What really stood out was their communication. We were kept in the loop throughout the entire process with regular updates, which gave us great peace of mind. It’s not easy buying a home in a new country, but Rachel and Andrea made us feel completely at ease. They were incredibly patient, answering all our questions (and we had many!), and never once made us feel like a burden.
We truly appreciated their support during the negotiation stage they helped us agree on a price that worked for us, and we couldn’t be happier with both the house and the lovely area we now call home.
A huge thank you to Rachel and Andrea for your kindness, professionalism, and dedication. You turned what could have been an overwhelming process into a smooth and positive experience. We would recommend Smith & Friends to anyone looking for an estate agent that genuinely cares.... Read more
21st Feb 2026 (25 days ago)