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- Truepenny's
Truepenny's Estate Agents
4.6
626 reviews
- Branches 4
- Properties for sale 313
- Average time to sale 16 weeks
About Truepenny's
Truepenny's have 4 branches and they mainly list properties in SE22, SE7, BR3 and SE10. Over the last six months, they've listed 313 properties, with an average time to sale of 16 weeks.
Truepenny's fees
Estate Agent fees vary depending on the area and the level of service offered. In the areas Truepenny's operate, the average fee (charged by all agents) is 1.62%.
Get a quote for selling your property.Top performing Truepenny's branches
Latest reviews for Truepenny's
Anonymous Homeseller
5
Truepenny's are very knowledgeable about the local market and are very serviceable and professional.
Very responsive and great at communicating with, I'm glad I went with them when choosing an agent.
16th Mar 2026 (2 days ago)
M Rice
1
Fuse box was burning and nothing was done after reporting several times, had to call fire brigade 2 days later, whereby they confirmed it was still a massive fire risk (Truepennys did not act when 15 people’s lives were at risk due to a serious fire hazard). I was put in a temporary room with no power, light, heating during cold temperatures outside (I was freezing - -1 degrees outside) - and instead of helping they ceased to act on my behalf, and cancelled the contract.
This left me with no one to communicate with, as they refused to speak to me on the phone from thereon after. I was left in a flat with no power and me and my girlfriend had to sleep at a friend’s house, as it did not seem safe but TruePennys didn’t care. The directors refused to speak to me after agreeing to call me back 5 times - truly shameful and Truepennys should be really disappointed with how they treat people.
They never reply on emails or on the phone.
They are now refusing to release my security deposit and ignoring emails. This along with mice issues, bathroom smells and dodgy fridges and ovens which were reported for the entirety of our tenancy and nothing was done.
However, not responding to a life threatening incident is disgusting by all accounts.
28th Jan 2026 (7 weeks ago)
O Balogun
5
A lovely experience from the team here at TruePenny’s to begin and end the festive period last December! The team handled and guided us through our property search through various viewings. Istvan gave his expert opinion and I am so happy I trusted it as I am enjoying the comforts of my new home. Will absolutely recommend as John was a pleasure and placed me with Istvan, a wonderful team all round!
26th Jan 2026 (7 weeks ago)
Anonymous Homeseller
2
Did not live up to expectations
21st Jan 2026 (8 weeks ago)
OY
1
Can not return my deposit for more than month. When I was tenant, I was paying for the rent in advance, and now they just ignore me! Do not recommend to nobody! Very unprofessional!
15th Jan 2026 (9 weeks ago)
T Rosser
5
A big thank you to Alex (and whole team) for their support throughout our flat purchase! Always happy to help and answer any questions - we feel very lucky the whole process felt seamless. Alex was a breath of fresh air compared to some other agents we dealt with - was very knowledgeable on the property, was able to give us useful insights to the local area and generally great to deal with!
13th Jan 2026 (9 weeks ago)
All 4 Truepenny's branches
Anonymous Homeseller
5
Truepenny's are very knowledgeable about the local market and are very serviceable and professional.
Very responsive and great at communicating with, I'm glad I went with them when choosing an agent.
16th Mar 2026 (2 days ago)
See all reviews
Access detailed insights of how this agent performs
- Average asking price achieved
- Average sale time
- Properties sold
Access detailed insights of how this agent performs
- Average asking price achieved
- Average sale time
- Properties sold
Tee
5
Jodi is an excellent property manager. Quick to reply to queries and find solutions to complaints. She's been a pleasure to engage with since moving in.
23rd Dec 2025 (12 weeks ago)
See all reviews
Access detailed insights of how this agent performs
- Average asking price achieved
- Average sale time
- Properties sold
M Rice
1
Fuse box was burning and nothing was done after reporting several times, had to call fire brigade 2 days later, whereby they confirmed it was still a massive fire risk (Truepennys did not act when 15 people’s lives were at risk due to a serious fire hazard). I was put in a temporary room with no power, light, heating during cold temperatures outside (I was freezing - -1 degrees outside) - and instead of helping they ceased to act on my behalf, and cancelled the contract.
This left me with no one to communicate with, as they refused to speak to me on the phone from thereon after. I was left in a flat with no power and me and my girlfriend had to sleep at a friend’s house, as it did not seem safe but TruePennys didn’t care. The directors refused to speak to me after agreeing to call me back 5 times - truly shameful and Truepennys should be really disappointed with how they treat people.
They never reply on emails or on the phone.
They are now refusing to release my security deposit and ignoring emails. This along with mice issues, bathroom smells and dodgy fridges and ovens which were reported for the entirety of our tenancy and nothing was done.
However, not responding to a life threatening incident is disgusting by all accounts.
28th Jan 2026 (7 weeks ago)
See all reviews
Access detailed insights of how this agent performs
- Average asking price achieved
- Average sale time
- Properties sold
Find your nearest Truepenny's branch
Find your nearest Truepenny's branch
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