2

Probably one of the worst experiences I've had with an estate agent. Prior to signing a contract, things were great and I had confidence in the estate agent. As soon as I had signed the contract and around 1 month in to the sale, things went downhill. My property wasn't placed on specific rural sites and when I pointed this out, I was told it would be rectified only for it not to be. When I found a sale (of much lower value than expecting), the estate agent completely disappeared. There was no aftercare/support or updates about the sale from the estate agent. I actually feel robbed of the % they received from my sale with the lack of effort/work that was actually done on their behalf. When I raised my concerns, I was given fake apologies but not given any compensation for the lack of service. As a word of warning, ensure you are aware of what they charge. I read the terms and conditions in full however, still missed that I was expected to pay for general expenses, mileage and then VAT on top of the commission. If I ever come to sell a property again, I will stay clear of Youngs RPS. 2 stars only because the property sold.... Read more
27th Oct 2025 (20 weeks ago)