13th Aug 2026 (10 days ago)
Public Review – Strakers Trowbridge / Pickers Palmers Farm<br><br>I wish to record my extremely disappointing and shocking experience with Strakers Trowbridge regarding a property at Pickers Palmers Farm, Capps Lane, Heywood.<br><br>I live in Kent and am in the process of moving to the area. As I was unable to attend an initial viewing myself, I asked my sister to view the property on my behalf. Following her viewing, I decided to make an offer.<br><br>On Friday 7 August 2026, I offered the full asking price. I heard nothing back and, after chasing Strakers on Monday 10 August, I was advised by Chris that my offer was acceptable. I was also advised that I should perhaps travel to Wiltshire myself to view the property.<br><br>Taking this advice seriously, I travelled more than 250 miles to attend the viewing.<br><br>When we arrived, the developer met us and showed us around the property. However, during the visit it became apparent that the property I had made the offer on had already been sold. Instead, the developer was attempting to sell us another property.<br><br>What is particularly upsetting is that neither the developer nor the Strakers representative who was present made this clear to me before I travelled such a considerable distance. The Strakers representative was there and appeared to be fully aware of the situation.<br><br>I find the lack of transparency and communication extremely disappointing. If the property had already been sold, why was I not told before travelling over 250 miles? Why was I left believing that my offer was acceptable when, apparently, the property was no longer available?<br><br>I feel that my time, money and genuine interest in the property were not respected. The entire experience has left me feeling extremely let down and misled.<br><br>I would strongly question the level of communication and transparency demonstrated by both Strakers Trowbridge and the developer in this situation. This was an incredibly frustrating and unnecessary experience, and one I would not expect from a professional estate agent.<br><br>Absolutely shocking treatment from both Strakers and the developer and doesn't even deserve the 1 star, shame on you!... Read more