Compare the Best 5 Estate Agents in Thurlstone

List of Estate Agents in Thurlstone

1. 

   

   Lancasters Property Services - Penistone

   20 Market Street, Penistone, S36 6BZ

   

   (73 reviews)

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   16th Sep 2026 (6 weeks ago)

   We were asked to leave a review for our experience with Lancasters on the day we picked up the keys. I did not feel like I could without retaliation while the tenancy was active. We primarily dealt with Daniel White and the agency's managing director, Kevin Crossfield.<br><br>We had a viewing where we were verbally informed the works on the house would be completed. They were not by the time we picked the keys up. Photos attached: incomplete works, visible debris, carpet still covered in plastic to protect from works, ladder left behind in a room, food rubbish still left in the fridge etc. The property needed hours of deep-clean by ourselves. On raising concerns, we were initially met with an understanding of the situation and an assurance to fix this quickly.<br><br>Nearly a month later of constant inspections for remedial work, constant emails, many phone calls of escalation, and formal complaint we managed to get into a position to be able to live in the house. We were told we couldn't cancel the tenancy as it is a fixed tenancy and so it was too late. We were then told it was our fault for wanting to move in on the date we wanted. We were also told we knew what the property looked like on viewing despite clear assurance the works would be completed prior. We were also blamed for being unreasonable that the property had only minor issues, despite the pictures attached. A whole month of rent felt wasteful.<br><br>We were also repeatedly informed that as agents they were only able to act on what the landlords can authorise, which is understandable but they were continuing to take commission from our rent hence also responsible.<br><br>Further problems with the house through the tenancy included: a delayed response to replacing an internal smoke alarm (1 month), a completely missed expired gas certificate where we were contacted nearly a month after the expiration to set a date at which point we had a response a month later to this. At this point we decided to move out and not continue to be involved further.<br><br>Any further evidence to this review would be available as they have all been neatly organised.<br><br>Update: I have noted the reply from Lancasters. The pictures speak a thousand words. This post is to warn other potential customers. I would genuinely avoid this company. It was an incredibly stressful renting process and we were treated very poorly. Things only improved slightly following involvement of the property redress scheme, who was also quite unhelpful overall.... Read more

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2. 

   

   Simon Blyth Estate Agents - Penistone

   1a St Marys Street, Penistone, S36 6DT

   

   (110 reviews)

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   9th Oct 2026 (18 days ago)

   Maria and Maddison were amazing in our house sale and purchase. Things weren’t so straightforward but they ensured we had regular updates and made sure our house sale and purchase was completed. Maria even went over and above and drove documents to Sheffield to ensure we exchanged on the right day. Thanks so much - we love our new home! ??????... Read more

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3. 

   

   Butcher Residential - Penistone

   2 Crown House Shrewsbury Road, Penistone, S36 3DY

   

   (9 reviews)

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   18th Sep 2026 (6 weeks ago)

   Mostly a positive experience, though felt like it could have been smoother - particularly as it was a no chain property with a buyer who didn’t have anywhere to sell, but it still took the best part of six months. The tenant also was buying a property advertised by the agent, but communication was poor between the people at Butchers, so they did not coordinate.... Read more

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4. 

   

   The Pennine Property Group

   12 St. Marys Street Penistone, S36 6DT

   

   (62 reviews)

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   28th Jul 2026 (13 weeks ago)

   ?????<br><br>Lizzie at Pennine Property was absolutely fantastic throughout the sale of our home and the purchase of our new one. From day one, her communication was outstanding—she kept us informed at every stage, was always friendly, professional and incredibly personable.<br><br>She worked tirelessly to keep everything progressing, regularly chasing solicitors and ensuring the process moved forward as efficiently as possible. Her dedication and proactive approach gave us real confidence throughout what can often be a stressful experience.<br><br>The level of customer service we received from Lizzie and the team at Pennine Property was exceptional, and we wouldn’t hesitate to recommend them to anyone looking to buy or sell a home.<br><br>A huge thank you for all your hard work and support—we truly appreciate everything you’ve done for us.<br><br>Richard & Jade... Read more

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5. 

   

   Mallinson and Co - Penistone

   Suite 2, Penistone 1, St. Marys Street,Penistone, S36 6DT

   

   (171 reviews)

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   19th Oct 2026 (8 days ago)

   Found a property through this agent and they were very helpful with great communication, Mike who showed us around a couple of properties was very informative with no pushy sales techniques, looking forward to moving into our new found house!... Read more

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