F Rish
Great support! We were in a rush to move house, and they provided maximum support and made everything happen within just a few days. The staff were very kind and supportive, and the maintenance team responded very quickly whenever needed. Highly recommended!... Read more
Tenant
13th Mar 2026 (5 days ago)
F Msumi
Excellent Services, prompt responses and considerate staff. Haadia in particular your assistance definitely made a difference. You eased the stress of moving. Once again a million thanks to you, Fahim and Ash. I Highly recommend ACE Properties.... Read more
10th Mar 2026 (8 days ago)
J Thresher
I have had a fantastic experience with the whole team at ACE especially with Haadia who has been there with me the whole time it’s been a fantastic experience and 100% would recommend them... Read more
26th Feb 2026 (20 days ago)
S Aboo
I have been using Ace Properties for a number of years and have been very satisfied with their service throughout.<br><br>Habeeb is always responsive to queries and deals with matters promptly and professionally.<br><br>I’ve had no issues at all during this time, which speaks volumes about their reliability and consistency.<br><br>I would have no hesitation in recommending Ace Properties.... Read more
24th Feb 2026 (22 days ago)
S Lama
Thank you so much for your all help during my renting process. It was my first rental property so they all helped me with my all doubts and gave me clear answers. Haadia has perfect, clear and effective communication, professional during my rental process and always willing to help and cleared my potential doubts immediately. Has good and fantastic team , quick to respond to any issues at the property . I am highly impressed with their professionalism and will recommend others to choose Ace Properties . Lastly thank you for your all help , very much appreciated.????... Read more
Tenant
23rd Feb 2026 (23 days ago)
I M
I applied for a property through Ace Properties. I have to leave a review for their customer service - particularly Haadia Saiad who was amazing in accommodating all of our needs and patiently walking us through the entire process. Very responsive and got everything in place much sooner than we expected!<br>Also the estate agent Fahim who did the viewing was very helpful... Read more
Tenant
23rd Feb 2026 (23 days ago)
S Chauhan
Habeeb and his team have been professional, knowledgeable and reliable. They have found me long standing tenants which have looked after my property. I’ve used Ace Properties for over six years now.... Read more
Landlord
22nd Feb 2026 (24 days ago)
N riaz
Very good experience Very helpful good experience for last 15 years thanks for everything... Read more
21st Feb 2026 (25 days ago)
A Food
We had good service from habib and zahra they are very polite... Read more
21st Feb 2026 (25 days ago)
A Moti
Have been using Ace properties for years. The newer generation now run front of house. Zahra is brilliant. She is very proactive whenever I have needed anything for compliance she is on it. Apart from a one off as sometimes mistakes happen Ace have been great. A special mention to Haadia, Abdullah, Fayaz and Habib who also are very happy to help when needed.... Read more
Landlord
21st Feb 2026 (25 days ago)
Ash
Amazing service and received responses to emails within 24 hours. The agent that handled our application, Haadia, was an absolute star. Supported us with anything and everything we requested. Estate agent, Faheem, made sure anything that we had concerns about was raised properly and sorted for us too. Honestly top tier agency would recommend to anyone. A lovely great team.... Read more
20th Feb 2026 (26 days ago)
A Kamran
We recently moved into our new property through Ace Properties, and the experience has been excellent from start to finish. The team was very professional and supportive throughout the entire process.<br>A special thanks to Miss Haadia in the office, who was incredibly helpful and always stayed in touch with us, making sure everything went smoothly. She assisted us with every detail and continues to be available whenever we need help or have any questions.<br>We truly appreciate the outstanding service and would highly recommend Ace Properties to anyone looking for a reliable and supportive property team.... Read more
Tenant
18th Feb 2026 (28 days ago)
és-J
I recently had a viewing in Wigston and was genuinely impressed with the experience. Agent was professional & well spoken. He took the time to clearly explain all the details to me and answered any questions thoroughly, without ever making the process feel rushed. What can sometimes be a stressful experience felt smooth and straightforward to me from start to finish. Credit where it’s due, he represents the company exceptionally well and truly went above and beyond. I would definitely recommend speaking to Abdullah if you’re considering.<br><br>Thank you!... Read more
16th Feb 2026 (30 days ago)
Muhammad
I had an amazing experience working with Haadia at Ace Properties! ???? She was incredibly helpful, professional, and patient throughout the whole process. She listened to exactly what I was looking for and helped me find a flat at a great price — I couldn’t be happier with the outcome.<br><br>Haadia went above and beyond to make sure everything was smooth, from viewings to negotiations, and she genuinely cares about her clients. I would highly recommend her to anyone looking for a property — 10/10! ????????<br><br>Thank you, Haadia, for making what can be a stressful process so easy and enjoyable. You’re the best! ????... Read more
Buyer
14th Feb 2026 (5 weeks ago)
A Tipu
I had a very positive experience with Ace Properties. Haadia Saiad was extremely helpful throughout the whole process, especially with assisting me with the new tenancy agreement request. Haadia was professional, responsive, and made everything clear and straightforward. She answered all my questions promptly and ensured the process went smoothly. I really appreciate her support and would highly recommend both Haadia Saiad and Ace Properties.... Read more
Tenant
14th Feb 2026 (5 weeks ago)
H Shah
I had a very positive experience with the estate agent while arranging a rental property for my nephew. The process was handled professionally and efficiently from start to finish.<br><br>A special thanks to Haadia Saiad for her quick responses and smooth communication. She was supportive, transparent, and made everything straightforward for us. We truly appreciate her help.<br><br>However, I want to mention that during the process, a woman named Ms Moushomi approached us and attempted to increase the rent above the advertised market price. After verifying directly with the office, we were informed that she is not officially connected with the agency. We felt this was misleading and unnecessary.<br><br>I strongly advise others to deal directly with the official estate agent team to avoid any confusion.<br><br>Once we communicated directly with the authorised staff, the service was excellent and professional throughout... Read more
Tenant
13th Feb 2026 (5 weeks ago)
J Marchandeau
We had a great experience during our move-in process. Haadia was extremely helpful, professional, and responsive throughout.<br>The process took some time, but her support and clear communication really helped reduce the stress and made everything feel much smoother.<br><br>We truly appreciate her dedication and would definitely recommend her. Thank you again, Haadia!... Read more
Tenant
12th Feb 2026 (5 weeks ago)
A BABARIYA
Very disappointed with this agency. Once the rent is paid, they completely stop responding. No support, no proper communication, and zero responsibility. If there are any issues with the property, they don’t take action or even bother replying. They only care about collecting the rent—nothing else. Would not recommend if you're looking for reliable service or support.... Read more
Tenant
4th Aug 2025 (7 mo. ago)
Z Z
Dear ACE Properties Team,
I hope this message finds you well.
On behalf of our whole family, I just wanted to take a moment to sincerely thank you for everything over the course of our stay. It has truly been the smoothest, most comfortable experience we’ve had – and that’s no small thing. We’ve felt completely at ease and well taken care of, and that means the world to us.
A special word of appreciation goes to your wonderful team. Haadia and Zahra in the office have always been warm, responsive, and incredibly helpful. Their professionalism paired with kindness never went unnoticed. And the technicians – you’ve been exceptional. A special thank you to Mr. Habib who leads with such calm capability, and it really shows in the way things get done so seamlessly.
We’re genuinely grateful and honestly delighted to recommend ACE Properties to anyone looking to rent, buy, or sell. You all are doing it right, and it shows in every interaction.... Read more
Tenant
16th Apr 2025 (11 mo. ago)
F Mtetwa
Great service... Read more
7th Feb 2025 (1 year ago)
B Reddy
Worst agent behavior. Don't even pick up the call. Even if they pick up they just act like they can't listen and end up the call. Not a good property agency. They don't even have a thought of answering customer queries.... Read more
6th Jan 2025 (1 year ago)
R scotland
This is an excellent estate agency. The staff are friendly, helpful, professional and reliable. I highly recommend Ace Properties! Ms Haadia Saiad was particularly helpful to me as was Abdullah Seedat, they provided a very personalized service for mef. Thank you, Ramsay... Read more
7th Nov 2024 (1 year ago)
N gowlikar
Very good... Read more
5th Nov 2024 (1 year ago)
J Kaur
good experience in the property as a tenant all facilities are good and i recommend to all that consult with this agency for letting staff is nice especially Hadia she is very polite and friendly.... Read more
Tenant
17th Oct 2024 (1 year ago)
Djaouad
Unfortunately, this lettings agency could well be the worst in Leicester.
As a tenant, I'd run away from them.
The staff is rude, not properly trained and most of the properties are poorly maintained and owned by the South Asian landlords who only care about money.
There's no notion of service or respect.... Read more
Tenant
26th Sep 2024 (1 year ago)
R rajput
Excellent service & great team to help you find the best home in your suitable area.
Haadia one of the best team members from the agencies.... Read more
24th Aug 2024 (1 year ago)
N Ali

ACE property is a Outstanding Property agency.
The team is incredibly knowledgeable about the local real estate market. Their expertise was evident in every interaction, and they were always ready to answer my questions and provide valuable insights. Their professionalism is top-notch, and they made me feel confident and informed throughout the entire process.
The level of customer service provided by MS Habib is truly unparalleled. They took the time to understand my needs and preferences, and they were dedicated to finding the perfect property for me. Their responsiveness was impressive, and they were flexible with their schedule to accommodate mine.
The entire process, from initial consultation to closing, was seamless. ZAHRA handled all the paperwork with efficiency and transparency. She kept me informed at every stage and made sure I understood all the steps involved. Their organizational skills and attention to detail ensured a stress-free experience.
I really want to thanks to all the team members of ACE property agency.... Read more
1st Aug 2024 (1 year ago)
Justafye
Great people. Helped me find my new home.
Abdullah was amazing.... Read more
Buyer
18th Jul 2024 (1 year ago)
P G
Highly recommend this agency, I got my home keys after 2days of viewing, very quick and the process is really smooth not headache at all like other agencies. I specifically thank Ms. ZARA she helped us to get our home keys asap by doing all the paperwork’s soonest.... Read more
Tenant
18th Jul 2024 (1 year ago)
R Thayanithy
What a joke of Estate Agent. Landlords be aware these guys don't even seem to like to answer the phone for prospective tenants.... Read more
Landlord
17th Apr 2024 (1 year ago)
I Ali
After some initial confusion, the agent showed up and was very polite and apologetic about the confusion. Showed us around. Good guy... Read more
6th Apr 2024 (1 year ago)
J Dean
Very early stages but so far, so good! I appreciate the friendliness of the staff as well as the ease of contact and helpfulness from the maintenance staff member... Read more
19th Feb 2024 (2 years ago)
M Shahjehan
Ace Properties is a Great place. Very helpful, trust their tenants, looks after them very well when needed. I am privileged to be associated with them. Thank you.... Read more
Tenant
19th Feb 2024 (2 years ago)
M Arun
Normal food available but test is excellent... Read more
12th Feb 2024 (2 years ago)
K Gill
Great in dealing... Read more
29th Jan 2024 (2 years ago)
J Walker
Very helpful and polite to deal with...can't fault them. Would highly recommend. Jay... Read more
13th Jan 2024 (2 years ago)
Y Patel
Just secured a property with Ace. ( Abdullah and the lettings team ) went above and beyond in a very timely manner. Would definitely recommend ????... Read more
Tenant
19th Dec 2023 (2 years ago)
K Shah
I called for renting my property 2 times but nobody replied properly and no one call me back after talking over the phone.... Read more
Landlord
4th Oct 2023 (2 years ago)
A Saqib
Amazing service, friendly and polite manner. Explained everything before and after viewing the house we were going to rent. Got the issues that my wife has concerned about. Highly recommended 5* ????????????????????... Read more
Tenant
1st Oct 2023 (2 years ago)
O Chachia
Reliable and efficient service.... Read more
27th Sep 2023 (2 years ago)
W Zimunda
They were really friendly and showed professionalism in their conduct.thanks guys... Read more
14th Sep 2023 (2 years ago)
S SHAIKH
Assalamu Alay kum.
I had my House Surveyed through Nazir @ Ace Property.
Very Professional and High Standard.
He gone through all the small details without any extra charges.
His price is very competitive compare to others.
Saved me a lot... All the best for your hard work. May Allah swt give you a lot of Barakah.. Aameen
Jazakallah Khairan.... Read more
8th Sep 2023 (2 years ago)
T Oluwabamise
Ace Properties staff are professional, i received the keys to the apartment after two days of viewing. Nice Apartment.... Read more
Tenant
29th Aug 2023 (2 years ago)
P Sood
My experience with Ace properties was really good the staff was very welcoming and helpful. They gave me small updates about the house every day . The application process was fast and took less than a week for me . I really liked the service if there were any problems I would let them know and they would send someone to help the next day . I am very impressed with the overall service.... Read more
Tenant
25th Aug 2023 (2 years ago)
A Dogar
Best estate agent in Leicester:
- Timely repairs
- Returning full deposit
- No deception
Other agents may talk politely but frequently they deceive you and cheat you into money, hardly ever would they do repairs in time.... Read more
Tenant
2nd Aug 2023 (2 years ago)
R Mickey
Have Talked with agent guy which speak and sounds lazy voice, said easily that my form application doesnt approve. When i want to be connected with management team who handle approval, he left me with phone on hold song like forever! Nice to know that here in Leicester exist property agencies that are so poor to hire smart peoples and doesnt know how to handle the customers, like they dont need customers. Gonna report this issue!... Read more
18th Apr 2023 (2 years ago)
C Conde
BE WARNED!!! very rude, unprofessional people from agent to manager. Unapologetic, great disregard of other people's time and schedule.... Read more
11th Mar 2023 (3 years ago)
A ABBAS
Best property agent in leicester... Read more
20th Sep 2022 (3 years ago)
I hoosen
Took details now they dint answer about property????... Read more
3rd Mar 2022 (4 years ago)
N S
Polite and helpful staff. Definitely go over and above expectations and put your mind at ease! Resolved outstanding issues with troublesome tenants and successfully let out to professionals. Glad I switched to them.... Read more
Landlord
5th Jan 2022 (4 years ago)
K Khan
2p concern Quan Israel work chutni... Read more
18th Dec 2021 (4 years ago)
P e?
They only care about themselves and their money, sometimes you have to wait a month for an e-mail reply, although they are sent to 3 people working in the agency, problem solving is not on their side, they always say "if something does not suit you, you can move out". Requests to fasten the gas pipes outdoors last 2 years, nothing has been done. Such pseudo-companies should be shut down immediately, with no right to restart.... Read more
Tenant
5th Apr 2021 (4 years ago)
W Abdulsattar
Came to value my property.
Very professional.explained everything in detail.why he thought the value was so.
What's happening in the market.
What we would pay for his services.
Definitely recommend them .... Read more
Seller
21st Sep 2020 (5 years ago)
E Swindells
Fantastic team and a absolute pleasure to work with... Read more
13th Jul 2020 (5 years ago)
M Rosie
Very unproffesional service. The staff only care about their own pocket and favourtise. They have no procedure and communication is very poor. Few people have had the same problem. Quality and value is very poor. Would defo not recommend.... Read more
27th Jun 2020 (5 years ago)
M V
Staff are really friendly and very reliable.... Read more
10th Feb 2020 (6 years ago)
J Pole
36 evington rd....Aint done me no wrong yet! and dealt with every query iv had ????... Read more
10th Jan 2020 (6 years ago)
T ali
Let you down in maintenance if you live in one of their rented accommodations.... Read more
Tenant
5th Jan 2020 (6 years ago)
Y Abdulwahab
Not effecient in follow up... Read more
23rd Oct 2019 (6 years ago)
J Chauhan

I wouldn't even give this place a one star! Very unreliable and unprofessional. They told me a property would be ready 4 months before my move date. Every few week I chased them up. Promised call backs were never actioned. I even went to their office and the young girl told me somebody would get back to me which i assume that was the one of the teo male older staff. I spoke with the landlady who said to speak to ace properties to sort out the tennancy as she paid them to sort this out on her behalf. When speaking to ace they told me it is the landlords who is sorting it out so there was discrepencies in information I had recieved. I filled out an application. They told me they would view all applications so it was not on a first come first serve basis (most letting agrnts will base it on furst come first served). I was willing to pay money upfront too. A few days before I was due to move out they told me it would be sorted. I had to move out my current property and live with a family memeber temporarily as they hadnt sorted my tennancy out. They still they did not get back to me. It's only when i went back to the offices demanding answers that they told me that the property was let to someone else. I did feel judge by them because i did not have the same cultural background/religious background as them, that it was used against me. My references would have all passed and i was willing to pay the money for the full tenancy upfront, so there wasnt any problems in terms of suitability or payment. Don't use ace...especially if you have a family as you could end up homeless relying on them.... Read more
Tenant
14th Jun 2018 (7 years ago)