K O'Neill
Great service, properties are well looked after.... Read more
30th Jan 2026 (7 weeks ago)
H Boisseau
We had an excellent experience with Ben and Luke at Ballards. They were proactive, professional, efficient and thanks to their hard work, the house sold speedily.
When it came to negotiations and finalising the deal, Ben handled everything smoothly and got the job done. Highly recommended.... Read more
Seller
24th Nov 2025 (16 weeks ago)
R Rosy
Luke and Ben were very helpful, informative, and friendly, and went the extra mile to sell my property.... Read more
Seller
6th Nov 2025 (19 weeks ago)
S Hall
Highly recommended.
We've been very happy with Ben, Luke and the rest of the team at Ballards. From the outset they were very professional and managed our expectations about the current market and property pricing. Their photographer was also extremely good - providing very detailed instructions ahead of the day so that we could be prepared and show off our house to best advantage.
Buying and selling houses is never going to be totally stress-free but Ballards certainly made it as easy as they could.... Read more
Seller
3rd Nov 2025 (19 weeks ago)
D Ellery
Ben @ Ballards has done a wonderful job of keeping a difficult chain together. We would definitely recommend him to other buyers/sellers in the future.... Read more
Seller
3rd Nov 2025 (19 weeks ago)
C Wilkinson
Very happy with Ballards service. Great initial appointment, very helpful advice for preparing for property photos, WhatsApp group set up for easy and quick communication throughout the process, good communication after viewings, great offer within 4.5 weeks of going on the market, and sensitive handling of a few curve balls along the way! Very smooth and well handled process from start to finish. Highly recommend.... Read more
Seller
12th Sep 2025 (6 mo. ago)
G wright
Many thanks to Luke and Ben from Ballards for our house purchase. We really appreciate the time Luke gave us for viewings and the additional information that was promptly supplied. Following several unsatisfactory experiences with other agents it was refreshing to deal with Ballards. Thanks for helping us purchase our dream house.... Read more
Buyer
6th Aug 2025 (7 mo. ago)
F McWeeny
Ben was incredibly helpful. He made himself available every step of the way to respond to all our various enquiries. Approaching completion he was a huge help in getting our purchase over the line. We couldn’t be more grateful. There aren’t many estate agents like this. Would wholeheartedly recommend!... Read more
Buyer
5th Aug 2025 (7 mo. ago)
R amin

Earlier this year (2025) I worked with Ben Kitson of Ballards Estate Agents in Twyford to support me in selling my home in Wargrave that I have lived in for nearly 30 years. My experience with Ben Kitson and his team could not have been more exceptional.
Estate Agents notoriously have a bad reputation lets face it and I wasn’t immune to that belief having had bad experiences with estate agents in the past. His knowledge of the local market was fantastic, he provided me with valuable insights that helped me make informed decisions right up to the last minute of exchange. He has been incredibly responsive to my questions and requests and kept me updated throughout the entire process. The team at Ballards were always available to answer my questions and kept me informed every step of the way.
Ben in particular was upfront and honest throughout the entire process. Both Ben and Luke have provided excellent support during a very stressful period for me.
I have not bought or sold a property for 30 years and this time around I had to manoeuvre the whole process alone which has been incredibly daunting for me. Ben however was always available to reassure me and help guide me through the process with his knowledge and experience.
I was particularly impressed with his negotiation skills, which resulted in a price I was happy with. I highly recommend Ballards in Twyford particularly to anyone looking to buy or sell a property so much so that during the process I recommended Ben to 3 other local friends that are selling their homes in Wargrave and have ended up using Ballards as their sole agent. I thank Ben and his team for helping me to get to the point I am today, a very happy customer.
Rukhsana Amin... Read more
Seller
4th Aug 2025 (7 mo. ago)
J Young
We had a positive experience buying a property through Ballards. Ben was excellent - clear, communicative and supportive. He also went the "extra mile" by taking time out of his day to help us take measurements at the property once terms were agreed. We would have no hesitation in recommending Ballards.... Read more
Buyer
1st Aug 2025 (7 mo. ago)
J Atkinson
We decided to sell our house last September and I contacted 3 local estate agents to come and talk things through. Ben from Ballards was the first to arrive and displayed such confidence and enthusiasm to be able to successfully market and sell our house, that I cancelled the other two companies straight away. The photographer arrived and did a fantastic job, creating a beautiful folder of images that did not distort the room sizes. Once listed, Ben and Luke conducted the viewings and both worked extremely hard to find and nurture the right buyers. We were kept informed at all stages and once under offer, Ben and his team worked tirelessly to get to the point of exchanging contracts. Some masterful negotiations were employed during some tense and stressful times, bringing our sale to a very satisfactory conclusion. We cannot recommend Ben, Luke and Hilary enough, they did a fantastic job and were a pleasure to deal with.... Read more
Seller
23rd Jul 2025 (7 mo. ago)
P Woolley
We had a great experience with Ben from Ballards. He was really responsive and supportive in ensuring the process went as smoothly and quickly as possible, with no hidden suprises. The whole team were a pleasure to work with, we so appreciated the hard work and assistance.... Read more
15th Jul 2025 (8 mo. ago)
N Murray-Smith
Luke was really helpful throughout our property purchase and was very communicative. He dealt with a couple of tricky issues which resulted in a good outcome for all involved... Read more
Buyer
12th Jul 2025 (8 mo. ago)
J McIntyre
We had a great experience both buying and selling properties with Ballards. They were very professional and Luke went above and beyond, dealing with a couple of quite tricky situations. I’d definitely recommend them.... Read more
Seller
10th Jun 2025 (9 mo. ago)
C Elston
We had a great experience selling our house with Ballards. Ben Kitson in particular was excellent to work with; very organised, efficient, pragmatic and personable, we valued his judgment and he kept the sale moving for us. Ballards also have a great photographer who did an excellent job with the sales photos, I think this really helps. Overall would recommend Ballards to anyone... Read more
Seller
23rd Apr 2025 (10 mo. ago)
H Lucas
Ballards provided professional, efficient and effective support in the sale of our old house and purchase of our new house. We would recommend them to anyone considering the sale or purchase of a home.... Read more
Seller
18th Mar 2025 (11 mo. ago)
J Alcock
We had a very positive experience buying a property through Ballards. Ben was excellent throughout, communicative and attentive without being pushy. I'm sure we will use Ballards when we (eventually) come to sell.... Read more
Buyer
20th Feb 2025 (1 year ago)
D Bingham
Professional service, constantly considered how to get the house to sell, lovely people. Most impressive and unexpected was the post offer acceptance work - they actively managed the chain including liaising with solicitors as well as the individuals involved. This helped ensure the periods between offer acceptance, exchange and completion went smoothly and quickly. Thank you Ballards.... Read more
Seller
5th Feb 2025 (1 year ago)
B Woods
Ballards did an excellent job valuing our house for sale, selling our house, and with the purchase of our new property. Couldn't have asked for better service from the team!... Read more
Seller
31st Jan 2025 (1 year ago)
D Baron
We have received excellent service from Ben and his team. Our property was sold very quickly and Ben made sure that any issues during the sale process were quickly resolved. With Ben's close support exchange and completion were achieved on the agreed dates. Moving house can be stressful but Ben ensured our experience was as stressful free as possible. We thoroughly recommend Ballard's.... Read more
Seller
29th Jan 2025 (1 year ago)
A Heidari
Unfortunately, my experience with this agency was not satisfactory. They have little respect for their clients and are not responsible in their work. Their communication is poor and their unprofessional behavior made me feel like my time was wasted. If you are looking for reliable and professional services, I strongly recommend looking elsewhere.... Read more
12th Dec 2024 (1 year ago)
B Rippington-Bond
Ballards recently managed the sale of our previous home and the purchase of our new one, and both Ben and Ryan were great!
They kept us updated throughout the process, promptly answering any questions we had, and managed all aspects of the sale and purchase with expertise, professionalism and care.
Highly recommend to anyone looking to buy or sell a property!... Read more
Seller
9th Dec 2024 (1 year ago)
S Lucas
Unbeatable service in our view. Ben was a superstar from the start to finish. He was a great combination of professional and friendly, clearly knows his stuff and we are delighted we chose them. If you want a smooth experience where you are well looked after, would highly recommend you choose Ballards.... Read more
6th Dec 2024 (1 year ago)
L Allen
I've just bought a house in Twyford through Ben and his team at Ballards. I can't fault their service - professional, helpful and responsive with great communication throughout the whole process. Highly recommend!... Read more
Buyer
6th Dec 2024 (1 year ago)
S gilkes

Ballards have been exceptional. My house had been listed with two other agents for 18 months without any offers. It is a niche property that required a professional sales approach to manage some inherent objections. Ballards not only understood these challenges but also highlighted the positives and knew how to position them effectively.
They executed a professional and thorough job in selling my property, with the same agent providing consistency from start to finish. This included qualifying the needs of potential buyers before viewings, guiding them through the experience of imagining life in the property and the surrounding village, and maintaining daily contact. They not only secured an offer but also negotiated it beyond my acceptable price point.
Ballards continued to manage all parties through to exchange in the most pleasant and professional manner. Remarkably, they sold my house to the first viewer. Their sales process was outstanding. I would definitely use them again and have no hesitation in recommending them.... Read more
Seller
3rd Dec 2024 (1 year ago)
M Babbra
The team at Ballards in Twyford went above and beyond duty. Their approach, communication, guidance and help in any matter was first class. They even lent me a set of their cutlery as I had packed everything away and forgotten to leave some aside.
Thank you Luke and Ben !... Read more
11th Nov 2024 (1 year ago)
B Mansfield
We bought through Ballards and had a fiver star experience. Great communication with ourselves and the rest of the chain, my thanks goes out to the team for their diligence and hard work.... Read more
Buyer
22nd Aug 2024 (1 year ago)
T Drake
I was generally pleased with the proactive work in particular from Ben Kitson at Twyford always chasing keeping us informed and rightly questioning the lack of urgency shown by the solicitors in following up. Good particulars initially and reasonably priced fees then the most optimistic sale price.in excess of other estimates received from competitors during my original research.... Read more
Seller
22nd Aug 2024 (1 year ago)
A Daniel
Thank you to Ben and Luke at Ballards for the amazing service when buying our new house in Waltham St Lawrence, it was a pleasure dealing with Ballards who made the whole process feel seamless... Read more
Buyer
8th Aug 2024 (1 year ago)
D Armstrong
Ballards of Twyford under Ben's management have been a pleasure to deal with from the initial meeting to completion of our House sale. Ben and Luke demonstrated a courteous and professional approach and we felt they always had our best interests. They worked hard and provided excellent levels of communication every step of the way. They understand the market and they understand how to sell Houses acting with integrity and transparncy. They also dovetailed a House for us to rent. We would highly recommend Ballards without any hesitation.... Read more
Seller
27th Jul 2024 (1 year ago)
F Jarrett
Recently purchased a property through Ballards. The buying process was very smooth and any questions we had were very quickly answered by Luke. He’s a credit to the business and will be the reason we return to Ballards should we buy or sell in the future.... Read more
Buyer
24th Jul 2024 (1 year ago)
M King

Had a fantastic service from The entire team at Ballards selling my property in Twyford. It had been my home since 2014, but recently rented out due to moving away during Covid. When the time came to sell, Ballards seemed like the obvious choice and I am so glad I went with them as they took the stress out of the process for me and went the extra mile in terms of on-site help as I was now living 120 miles away. I dread to think how stressful it could have otherwise been.
Luke lead the sales process, getting the advert published where he put a lot of thought into the description, with plenty of back and forth with me to get it just right. He took the time to understand what I loved about living there, so he could convey these things to potential buyers. He also very sensitively helped deal with tenants who had not kept the place up to scratch and were behaving awkwardly at every opportunity.
When it came to finding a buyer, I had a limited window for viewings due to my tenants, and with so much interest Luke was able to distinguish between those he felt were serious vs the time wasters. He conducted less than 4hrs of viewings and I received some very attractive offers, settling on above the asking price!
Later in the conveyancing process, Luke and the team added more value by smoothing over any issues with their practical knowledge and experience. I really felt they were acting for me and my buyers best interests, right to the last minute when handing the property over, from being a rental and trying to ensure it’s in the best condition possible for the new buyers, considering the circumstances.... Read more
Seller
10th Jul 2024 (1 year ago)
D Gibb
I was very impressed with the way Ballards, particularly my Estate Agent Luke, dealt with the sale of my house. He was always very helpful and professional to both myself and my buyer and ensured the whole sales process went through very smoothly. I would definitely recommend them if you are planning on either selling or renting your home in the Twyford area.... Read more
Seller
2nd Jul 2024 (1 year ago)
K Dent
Transparent and efficient property sale, from marketing all the way through to completion. Excellent communication all the way through, and effective liaison between all parties to ensure the process ran smoothly. I would not hesitate to recommend for an honest evaluation of your property, sensible valuation, and comprehensive marketing.... Read more
Seller
23rd Jun 2024 (1 year ago)
Red
Just wait until you give your notice (if you are a tenant) then they will treat you like an illegal refugee.... Read more
Tenant
26th Apr 2024 (1 year ago)
Harish
I dealt with Ballard's on a house purchase. Although I didn't buy the property, I thought of writing up a quick note to appreciate the team.
The level of patience and professionalism is second to none. Young Luke have been superbly helpful, thorough and phenomenal throughout the process.... Read more
9th Feb 2024 (2 years ago)
L Moss
Very professional and seamless service by Tim and Luke. Very knowledgeable and always available to help, I would highly recommend Ballards.... Read more
14th Jul 2023 (2 years ago)
C Coman
We rented a flat through Ballards. Very responsive and friendly team. They solved all our queries in due time and made the moving process smoother.
Would recommend them!... Read more
Tenant
22nd Jun 2023 (2 years ago)
M Perry
This Is the second time we have sold a house through Ballards in Twyford , they have always been very professional, someone who I could always recommend.... Read more
Seller
21st Jun 2023 (2 years ago)
S Hennessy
Wonderful team! Ballards made my renting experience a pleasure. Honest, polite and professional team in Twyford office. Highly recommended!!... Read more
Tenant
20th Jun 2023 (2 years ago)
B Tang
We rented a flat through Ballards Twyford in 2021. The staff Tim, Anna & Luke are very friendly, easy to deal with and always quick in responses. Highly recommended and two thumbs up.... Read more
Tenant
28th Oct 2022 (3 years ago)
M Martin
Good... Read more
19th Oct 2022 (3 years ago)
C Bishop
Smooth Service with excellent communications.... Read more
13th Sep 2022 (3 years ago)
E Hobbs
Excellent service. Honest with clients nice to see... Read more
13th Sep 2022 (3 years ago)
A Clark
I have used Ballards Twyford as a tenant and as a prospective buyer and they were professional, friendly, and always on hand to help. Tim, Anna and Luke each gave up a lot of time to assist me and I would highly recommend them.... Read more
18th Jul 2022 (3 years ago)
S Marsden
I really recommend Ballards. We bought our first home through them earlier in the year. Luke and Tim were just lovely to deal with - quick with responses and just great overall service.... Read more
Buyer
24th May 2022 (3 years ago)
B Lau
Wonderful staff.... Read more
4th May 2022 (3 years ago)
H Hussain

I put in interest of the morning of a new property advertisement and had given my details and my position to purchase being a first time buyer. I also told them I had a mortgage in principle and was ready to go for the right property. I was told by AJ Brewster when I called later that afternoon, the property was taken off sale and we would be contacted by them. I decided to call today as I had no update, and I was told that people had been chosen to view on their basis to move forward swiftly. Myself being a first time buyer with a mortgage in principle I thought the least they could do is to contact me if anything. AJ BREWSTER the company manager ended calling me pathetic for questioning the reasoning behind not being called for a viewing and at least being contacted. He went on to confirm the chosen people were not First come and first serve. It makes sense if they weren’t chosen on their current basis of being in a position to buy like myself, then it Comes down to seeing the names on paper. This is unacceptable by all means and not fair for anyone to be treated in such a manner . Not even an explanation is even given , and you are called names by the management , as they have no reasoning not to contact you. Everyone should be treated equally and not be treated any less than anyone else. This kind of behaviour is totally unacceptable. I do not wish anyone to go through the same experience with this company. I hope this helps them to better themselves to show equality and treat all customers fairly moving forward.... Read more
Buyer
20th Apr 2022 (3 years ago)
L Baughan
They really are the very best - we have dealt with several local agents over the years and most of them were disinterested once the let was agreed. Tim and Anna are so friendly and efficient - nothing is too much trouble and it is very much an easy relationship. Certainly if I was looking to move I would wait until the right property became available through them!!... Read more
Landlord
29th Mar 2022 (3 years ago)
J Cummings
We rented in Twyford for 5 years through Ballards. We had some unique circumstances for our move-in and move-out and they were more than patient and understanding. Repairs were almost always made in a timely manner. Admin, paperwork, etc. always processed thoroughly and professionally.... Read more
Tenant
28th Mar 2022 (3 years ago)
S Hall
Experienced and friendly service... Read more
19th Mar 2022 (3 years ago)
K hinterdorfer
I highly recommend Ballards of Twyfords professional team to sell or purchase a property. We had a great experience whilst selling our property last year and would absolutely use them again.
Trustworthy, competent and friendly are sadly difficult to find nowadays, but Tim, Anna and Luke were all the above and more besides.
Thank you again.... Read more
Seller
14th Mar 2022 (4 years ago)
P Clapp
We bought and sold with Ballards September 2021. Luke and Tim kept all parties and their solicitors updated throughout, ensuring the process was as stress free as it could be. Viewings were booked in blocks meaning we weren’t having to vacate the property regularly, just once for half a day. House sold within a week of being on the market. Wouldn’t hesitate to use again.... Read more
Seller
2nd Mar 2022 (4 years ago)
C Cox
We have been using Ballards for many years and have always been very pleased with the service they have provided us, as tenants of a property and now with the recent purchase of a property. Tim, Anna and Luke were extremely helpful and communication was great, always there to answer our questions and help with anything we needed. I would definitely recommend them and will be using them in the future.... Read more
Buyer
19th Feb 2022 (4 years ago)
N Nandan
Amaizing is perhaps understatement. Tim was super friendly, communicative and involved through each step. He made us feel like very looked after. This all even when our first attemp fell through due to chain issues. Just nicest people around. Thank you Tim and all :)... Read more
18th Feb 2022 (4 years ago)
P cox
We have recently purchased a property listed by Ballards, having also been tenants in a rental property with them for many years. Tim and Anna were both very helpful with the property purchase, making it a very easy smooth process. Moving out of the rental property was stress free and they efficiently dealt with returning our deposit. I will have no hesitation recommending them to family and friends.... Read more
Seller
18th Feb 2022 (4 years ago)
M avery

Views a property to rent we was the second people to view liked the house said ye and offered the full amount of monthly rent and offered a month rent in advance got told they have other people veiwing it after us been hanging on for 3/4 days to receive an email saying it was a hard decision to make they took someone else money after our so basically they pick and choose who's money they actually what absolutely disgusting behaviour surely if u place and offer the actual asking offer and offer them rent in advanceit should go to you will definitely not be using Ballard's again please be careful with this agent********* yes I did not veiw the property being a key worker I'm away all the time and the property was for my partner so your saying now it's a bidding war the set price and who ever bid the most gets the property bearing in mind it's only a rental so my money not as good as anyone else I do wish u would advertis as who ever wants it the most has to pay the most and it clearly states in your email that IT WAS A HARD DECISION TO MAKE well that in its self state you decidd and not the landlord please get your facts right Luke... Read more
Tenant
26th Jan 2022 (4 years ago)
R richardson
Tim was absolutely charming, easy to deal with, goes the extra mile. I would thoroughly recommend Ballards Twyford.... Read more
13th May 2021 (4 years ago)
B Setterfield
A great Estate Agency, providing an excellent service to the community.... Read more
19th Mar 2021 (4 years ago)
Pure lack of communication was the biggest problem. Very little information before viewing regarding possible buyers situation,
whether they were a cash buyer, had house to sell, or had property to sell, was it on the market or not. After viewings feed back was virtually zero, so frustrating.... Read more
Seller
13th Apr 2020 (5 years ago)
M Cars
BEWARE! Still trying get our deposit back 6 months after moving, lots of issues from start after signing documentation, lack of care and after sales a joke!... Read more
Tenant
15th Jan 2018 (8 years ago)
D Haigh
Highly recommend. Very personal service, very knowledgeable about the local area.... Read more
5th Nov 2017 (8 years ago)