C Heller
Loved using Batchellor Monkhouse to sell my home. I primarily worked with Emily who was super but everyone in the office was always up to speed on developments. Great attention was taken to the photos and listing. All the agents who would show the house came round in advance to get a feel for the place. Tough market and BM delivered. Grade II* listed house with lots of quirks sold and very happy in new home.... Read more
Seller
5th Mar 2026 (13 days ago)
G Potter
I would highly recommend Batcheller Monkhouse based on our own experience. They are a friendly team of knowledgeable and experienced agents. There was always someone really helpful on the end of the phone, even when our lead agent was unavailable. Their communication and response to emails/phone enquiries was excellent - both with us, our buyers and the legal teams. Unfortunately we experienced a fairly difficult journey but I feel that the whole thing might have collapsed had we not had such experienced agents to guide us through it. They were reassuring, patient & tenacious at all times, despite the on-going obstacles our chain faced. Worth their weight in gold and we are extremely grateful for all their efforts.... Read more
Seller
7th Jan 2026 (10 weeks ago)
J H
Good communication. Emma and Carly especially were great at keeping in touch and were always helpful and friendly... Read more
15th Dec 2025 (13 weeks ago)
G Lester
Unsatisfactory... Read more
J Fitzpatrick
Provided a professional and efficient service... Read more
17th Jul 2025 (8 mo. ago)
J Clark
Emma Bagnall at the Haywards Heath office was the epitome of efficiency and friendly service. Once she had taken my details and circumstances, Emma arranged a viewing the next morning, and by the next day I had secured the property. Great communication throughout, and very friendly. Highly recommended.... Read more
Tenant
15th Jul 2025 (8 mo. ago)
A green
the team were very helpful and the sale went though very quickly with the teams help, as a seller we are very happy with the services received and would recommend them to others to use... Read more
Seller
2nd Jul 2025 (8 mo. ago)
A Purchas
Thank you Batcheller Monkhouse for helping us to secure our new home. Special thanks to Carly for using great negotiating skills to secure the sale of our current home and for the purchase of our new home with a price suitable to all parties. The team were always on hand to answer questions and help guide the sale through. Thankyou all for your services.... Read more
Seller
9th Feb 2025 (1 year ago)
N Brooks
Very happy with the service received as a buyer. Emily worked hard at keeping all parties informed, chasing up queries and answering questions.... Read more
Buyer
28th Jan 2025 (1 year ago)
A Godwin
The service I have received from Batcheller Monkhouse has been exemplary. At every step of the selling process Chris and his team have displayed a high level of communication, patience and efficiency. As a 94 year old client I felt reassured and completely satisfied.... Read more
Seller
6th Jan 2025 (1 year ago)
M Oldfield
Emily you and the team were amazing, as you know we had a really tricky chain with lots of twists and turns, but you were always calm, patient, and empathic towards us as we asked our endless questions. Thank you again for being so supportive to our family as we navigated such difficult conveyancing terrain, ever grateful!... Read more
15th Oct 2024 (1 year ago)
S Rhodes
The team at Batchellor Monkhouse were the perfect partner for our house sale. Emma, Carly and Emily were a fab team who were supportive and realistic with their advice. If you're selling a character property in mid-Sussex then I would highly recommend them, this is their forte. And in fact, for us, we had sold our property before it even went on the market! Thanks gang, we got there! Move date this Friday!... Read more
Seller
2nd Sep 2024 (1 year ago)
C Read
Emma dealt with our purchase amazingly well. It was a complicated chain involving several properties and she kept us informed at every step of the way. Emma was very proactive in keeping things moving and always kept us in the loop.
We have ended up with our dream house, and I can only say thank you guys so much.... Read more
Buyer
31st Jul 2024 (1 year ago)
S Botting
Although we didn't end up letting a property through Batcheller Monkhouse I found Charlotte to be extremely helpful, attentive and professional.... Read more
10th May 2024 (1 year ago)
Fantastic communication and really likeable agency.... Read more
Seller
27th Apr 2024 (1 year ago)
R Galvani
Excellent service from Chris Bliss who negotiated the sale of land for me and he achieved a very good price.... Read more
Seller
14th Dec 2023 (2 years ago)
K Millbank
Chris Bliss is very knowledgeable, a superb person to deal with and a good people person.... Read more
7th Nov 2023 (2 years ago)
S comley
Fantastic service, sold our house and found us a dream home (special thanks to Carly) ! We would highly recommend and use them again in the future. Thank you for a 5 star service.... Read more
Seller
8th Aug 2023 (2 years ago)
L Catley
We have had the best experience working with the team at Batcheller Monkhouse, fantastic communication and support from them throughout, the whole journey has been smooth and we would highly recommend them.... Read more
25th Jul 2023 (2 years ago)
C O'Sullivan
Great team – was a pleasure to work with them on our purchase.... Read more
Buyer
27th May 2023 (2 years ago)
R Hussein
Batcheller Monkhouse have been excellent from start to finish. The team are extremely pleasant and helpful to deal with, and were extremely responsive and patient with our numerous questions and requests to visit the property. We felt that they had our best interests at heart as they guided us through our purchase and provided regular updates throughout. We'd definitely recommend them as a proactive and very competent estate agent. Well done and thank you!... Read more
Buyer
16th Feb 2023 (3 years ago)
P Mustardé
Excellent support through a difficult and lengthy process. Thanks!... Read more
7th Oct 2022 (3 years ago)
K Grimley
The entire team are so friendly and so helpful. They go above and beyond time and time again and are always an absolute pleasure to deal with. Their service and commitment really sets them apart from other agents in the local area.... Read more
18th Mar 2021 (5 years ago)
F Veal
Absolutely fantastic vets... Last week we had to rush our dalmatian in with a twisted stomach which could have been fatal, they operated on her and now, 6 days later, she came for a half hour walk and is almost as good as new! So grateful to them!... Read more
17th Feb 2021 (5 years ago)
G Williams
Absolutely disgusted with my first and last impression with this estate agent. I had no response at all from an email I sent and on calling they acknowledged they had received it but not cared to respond. The gentleman was rude, snobby and very patronising. I enquired about a new property that is not ready for sale but he refused to keep me updated or put me on a waiting list and told me I had to keep a eye on right move if I was interested in this property. I will be taking my business elsewhere.... Read more
22nd Jul 2020 (5 years ago)
J K
Emma, James and rest of the team were excellent. Communication, professionalism and the way they chased up solicitors and other parties to get the sale, and my onward purchase done was first class.
Thank you.... Read more
Seller
11th Mar 2020 (6 years ago)
P Bison
Fast, reliable, very helpful and friendly... Read more
14th Nov 2019 (6 years ago)
M Ostler
Bachellor Monkhouse went above and beyond all other estate agents in our search for a house. Carly and Emma looked after us brilliantly and I would not hesitate to recommend them to anyone.... Read more
19th Jun 2019 (6 years ago)
A wilks
Knowledgeable local planning consultants... Read more
11th Jan 2018 (8 years ago)
P charman
We have used a range of services from Batcheller Monkhouse over the past 4 years and we would not have achieved the outcomes we did without their unfailing expertise. Their fantastic and diligent rental department managed our property for more than 3 years after which their incredible sales team sold it for us. There were complex planning issues related to the sale and in stepped their planning department to resolve these for us! It has been a one stop shop for all our requirements which was so reassuring as they did all of this with us residing in NZ. Prompt, utterly professional and most of all caring. Very special thanks to Simon and Carly for their determined efforts to secure the favourable outcome they did.
They had our vested interests at heart and we simply cannot recommend Batcheller Monkhouse highly enough.... Read more
Seller
24th Nov 2017 (8 years ago)
S Render
Batchellor Monkhouse acted on my behalf for the sale of my property in West Sussex. I cannot speak highly enough of their performance. Every member of their team delivered a friendly and competent service with the utmost professionalism. I felt that they acted in my best interests at all times. I would not hesitate to recommend them.... Read more
Seller
21st Nov 2017 (8 years ago)
R Wooton
A highly knowledgeable, professional and friendly team. My sale went through very smoothly even as part of a big chain, largely due to the chasing and calls undertaken by Simon and his team.
I can not fault the process from start to finish and would certainly use them again.... Read more
Seller
14th Nov 2017 (8 years ago)
N Rap
The lettings Department are efficient, professional and very helpful. Any issues relating to the property are dealt with swiftly.... Read more
Landlord
13th Nov 2017 (8 years ago)
G Hull
Although acting for the vendor, James was particularly helpful in providing open and honest answers to our many questions on the house purchase. Very polite, he and his colleagues were always punctual for viewings.... Read more
Buyer
11th Nov 2017 (8 years ago)
D Mower
Selling your Home can be a very stressful experience. I should know as I’ve done it 7 times over the last 30 or so years. However Batcheller Monkhouse Haywards Heath were fantastic, making it one of the easiest sales we’ve ever encountered. Firstly, they work as a team, so you can access information and updates when you want them. They keep you informed, which is vital in keeping the stress level to a minimum. Each member of staff I spoke too were approachable and very professional. We were also happy with everything they did to promote our house, we felt they had all options covered. They clearly got it right as the viewers that came to see the house, were the right ones, they were a good fit!
Overall I would say, BM Haywards Heath is one of best agents to employ selling your property.... Read more
Seller
9th Nov 2017 (8 years ago)
T Chapman
Batcheller Monkhouse went above and beyond our expectations when they handled our house purchase - excellent service. They will certainly be my first choice when the time comes to move in the future.... Read more
Buyer
9th Nov 2017 (8 years ago)
R Alwyn
Standard evil letting agents, moved us into a property with a condemned boiler which duly broke down. We went 5 weeks with nothing but cold water. They blamed the landlord for their incompetence and lied repeatedly. They also claim to only do 12month fixed term contracts with no get out clause even after the first year. Never felt so trapped!... Read more
Tenant
16th Sep 2016 (9 years ago)