L Raye
????????... Read more
30th Dec 2025 (11 weeks ago)
S miah

?????
Extremely distressing and dishonest experience with Belvoir (Tenancy ended 2025)
My experience with Belvoir has been deeply disappointing and emotionally distressing. From the start, I was open with the letting agent about my intention to settle down and start a family when taking on the property. This was discussed and accepted at the beginning of the tenancy. However, when I later tried to add my partner to the tenancy after we found out she was pregnant, Belvoir completely dismissed what had been agreed and treated the situation unfairly. By giving reason that the property was not suitable for children. When I clearly had told the lady when I am taking on the property and that I will be starting a family.
Then, just before my wife was due to give birth, Belvoir allowed the landlord to serve a Section 21 notice to evict me. This left me having to manage the move on my own in finding another suitable place, and also moving all the things out of the property while supporting my pregnant wife at the hospital. The timing and lack of empathy caused significant distress to both of us and showed no sense of compassion or professionalism from the agent.
Following the end of the tenancy, Belvoir has continued to act unfairly by supporting false and unreasonable claims from the landlord in an attempt to take £850 from my deposit, broken down as follows:
"towards the damaged worktop - Full cost of worktop to be supplied and fit is £1890 = £500
the carpet - Full cost of new flooring is £575 = £300
decoration required to the windowsills of £150 = £50
Total £850"
The so-called “burn marks” on the kitchen worktop were there from the start of the tenancy, covered by two glass cutting boards, and clearly not caused by me. The carpets were simply worn from normal use and showed no damage that would justify replacement. As for the “decoration” to the window sills, no proper explanation or photographic proof has ever been provided.
Overall, Belvoir’s handling of this tenancy — from start to finish — has been extremely unprofessional, lacking both fairness and basic decency. Their conduct has caused lasting stress to my family and me at one of the most vulnerable times in our lives.
I welcome the government’s forthcoming changes to remove Section 21 notices, as this practice has caused unnecessary distress to many families, including my own.
I strongly advise anyone considering renting through Belvoir to keep detailed records, take photographs of everything, and be very cautious. My experience has shown that honesty and compassion are not qualities you can rely on from this agency.... Read more
Tenant
16th Oct 2025 (22 weeks ago)
P Cochrane
Used Belvoir on a couple of occasions when renting my property, always helpful and professional... Read more
Landlord
1st Oct 2025 (24 weeks ago)
W SASAKAWA
I lived in the property for less than a year as a tenant. The agency always responded quickly to my questions, which made the whole rental process much easier. I am grateful for their support and would be happy to recommend them to others.... Read more
Tenant
25th Aug 2025 (6 mo. ago)
P Lazenby
I have used Belvoir as letting agents for our house in York, for several years. I have found them to be efficient, approachable and very good at communicating issues with the house or with the tenants. They have always paid the rent on time and have at their disposal an array of tradesmen ready to tackle repairs or routine maintenance. I would highly recommend them as letting agents.... Read more
Landlord
25th Jul 2025 (7 mo. ago)
L Stewart
Professional friendly service, nothing is too much to ask and dealt with fast and efficiently. Highly recommended... Read more
18th Jul 2025 (8 mo. ago)
P Leach
A very helpful and efficient service for looking after my rental property. I would highly recommend Claire and her team.... Read more
Landlord
14th Jul 2025 (8 mo. ago)
E Robotham
Friendly team giving a personal approach to our rental search. Charlotte was very responsive and easy to deal with. All in all, we’re so pleased with our house.... Read more
Tenant
24th Mar 2025 (11 mo. ago)
Y Yedvokymenko
Rude. Just went to ask about the properties, been told to look online instead.... Read more
11th Feb 2025 (1 year ago)
S Hindle
Belvoir were the first estate agency company I used after my move to York. They were very professional, kind, informative, and move quickly which was fantastic. Charlotte was especially helpful during my viewing and move process, highly recommend... Read more
Tenant
4th Oct 2024 (1 year ago)
N Gel
I recently moved to York and had a very positive experience with Belvoir. One thing that stood out was their flexibility in arranging online viewings, which made the whole process convenient for me. The team at Belvoir was friendly and showed genuine care throughout. Any questions or concerns were addressed promptly, and their approach made the renting process smoother. They even took care of setting up bills and council tax, which was a welcome surprise and saved me some hassle. It's not something every letting agency offers, so I appreciated the extra effort. So far a great experience. Would definitely recommend.... Read more
Tenant
4th Feb 2024 (2 years ago)
C Fussey
Throughout my time as a landlord with Belvoir the service has been excellent. I was new to the process of being a landlord and I cannot fault the guidance I have received. If there have been any concerns for the tenants I have been notified promptly and Charlotte or Claire have made arrangements for everything to be sorted.... Read more
Landlord
26th Oct 2023 (2 years ago)
E Mccandless
Called about a property and got told I wasn’t going to be taken seriously because I have been looking for a few months & it looks like I’m “messing about” and not looking seriously.
Lady on the phone had a bad attitude and was very blunt. Left the phone call feeling a bit insulted... Read more
2nd Oct 2023 (2 years ago)
L Barker
Excellent communication, really knowledgeable, the fees very reasonable can always contact either via phone or email. Process was easy. They always had an answer to my questions. As a first time landlord they guided me through the process with easy.
They made what could have been a stressful situation really really easy.
Thank you... Read more
Landlord
9th Jun 2023 (2 years ago)
O Ribchester
We have removed the content of this review, as we have been threatened with legal action by the business owners.... Read more
9th Jun 2023 (2 years ago)
C Naylor
Being a tenant, I found that both Claire and Charlotte have been able to help me throughout my tenancy. I've been notified of any visits required by work people or from Claire or Charlotte. They seem ready to be available at all times holidays included. I would recommend anyone to look for a property through Belvoir York and know that you are being looked after.... Read more
Tenant
3rd May 2023 (2 years ago)
W Dagriri
Excellent customer service. Great solution finders. Professional and positive. Thoroughly recommend... Read more
3rd May 2023 (2 years ago)
L Longo

After 3 years living in one of their managed apartment in East Parade I can unfortunately share my negative experience I had as tenant with Belvoir and its owners.
Claire attitude has been very difficult throughout my experience. As tenant I never felt respected despite I was adhering to all my duties as tenant (e.g. Paying my rent always on time, taking good care of the house and never created any issues throughout the tenancy period).
There were a couple of issues I experienced such damps in living room which were never sorted during my tenancy despite reporting issues multiple times. Single thing which was done was to paint over the damps which came back after few days.
Another issue was related to the fact that during covid period I was forced to accept the visit of their electrician to my property despite I had never agreed to the visit. I was threatened to be obliged to pay the electrician fee if I hadn't accepted the visit despite I had explicitly asked them to arrange any maintenance work via call phone instead of message due to my impossibilities to answer text message unless WhatsApp. The electrician private message to organise the visit was never answered and the electrician remembered just the day before (at 10 pm) to remind me about his compulsory visit which was never agreed to. Claire fully supported his supplier instead of trying to empathise and understand why I could not let him in after few hours notice (i.e. I had to work the day after).
Apart from the total lack of support over the 3 years as tenant, the last issue was related to the deposit. At the end of the tenancy they came out with really petty excuses (dirty skirting board, light switches and bathroom panel dirty after they took the pic with flash and light off in the bathroom) aimed at holding a cleaning fee of £150. Fortunately, I had enough evidence about my good faith and for a principle matter I decided to go through an independent adjudicator through the DPS. and guess what? The adjudicator stated that the cleaning fee of 150 pounds????? is unreasonable and unjustified in her/his report where he/ she awarded me of the entire deposit fee they were trying to claim.
A genuine tips for all tenants leaving the property, keep record of all communication during the check in and take good pictures and videos of the house when leaving the property.
I wish I could have left a positive experience/ review to a local business but unfortunately due to how I felt during the tenancy I am forced to share this experience with the hope to help future tenants to be treated better!
Update after answer of the owner: hopefully Belvoir answer can show the difficult attitude I was mentioning and how they live in a delusional world.
PS. Please check the review I left to local businesses to see how untruthful their comment is ????... Read more
Tenant
1st May 2023 (2 years ago)
K Foster
useless... Read more
29th Sep 2022 (3 years ago)
R Bayne
Really appreciate the work done by Charlotte and Claire for me. Been very happy with the efficiency and attention to detail. Would happily use them again.... Read more
15th Jul 2022 (3 years ago)
A Walker
I cannot recommend Claire and Charlotte at Belvoir York too highly. As a landlord I was looking for a service that would take the stress out of letting my property and they have provided this and so much more. They are responsive, proactive and diligent. They are also genuine, friendly, decent people, which is not always a given in our business! As such, I trust them implicitly with my property.... Read more
Landlord
8th Jun 2022 (3 years ago)
C Bet
Charlotte was lovely and helpful from beginning to end! She was very responsive, if we ever needed clarification on anything she was just a quick email away. Highly recommend :)
She checked on us after the move, to make sure we had all the details we needed. Throughout, a great experience. Thank you!... Read more
27th Feb 2022 (4 years ago)
A Jane
The team at Belvoir have been outstanding! Not only are they polite and friendly, they are also incredibly knowledgeable. They took the time to ensure they know my requirements exactly and only presented me with properties they knew matched my needs. They kept me informed throughout the rental process from my first enquiry through to me moving in to my new home. They even have me a welcome pack of goodies which was very much appreciated! Keep up the great work ladies and I shall remain a happy tenant for many years to come!!!... Read more
Tenant
25th Feb 2022 (4 years ago)
F Ayres
I had a very good experience with Belvoir. They are a very friendly team and I'd be happy to recommend them to anyone.... Read more
25th Feb 2022 (4 years ago)
J Hields
Great letting agents to contract for, excellent communication, friendly & very helpful. Would recommend to anyone... Read more
25th Feb 2022 (4 years ago)
J Mack
I can't say enough good things about the Belvoir team in York. Nothing phased them and they made the process of letting my first property far less scary than I thought it was going to be. They made sure I knew what was going on every step of the way, reassured me when I needed a bit of TLC and, most importantly, found me a great tenant who told me her own experience of dealing with them was great. So a big thank you from a newbie landlord!!! Jodi... Read more
Landlord
25th Feb 2022 (4 years ago)
B Jamison
Worked with the ladies at York for many years, always professional and very happy with the service they deliver.... Read more
25th Feb 2022 (4 years ago)
C Page
Thank you Belvoir! Just moved out from a long term rental, got my full bond back, really happy with the whole procedure. Had to move abroad at short notice and had to have the staff arrange for everything including the electricy meter. They were so helpful and arranged for cleaning, keys and even getting my last belongings to my parents.
Can't recommend enough!... Read more
Tenant
25th Feb 2022 (4 years ago)
C Underwood
Made our house move so easy and smooth, would highly recommend.... Read more
25th Feb 2022 (4 years ago)
G Bi
One of my worst experience ever. After not replying to my emails for 1 week, the week before the move, I called them twice on Monday and Thursday and they were disturbed I called. At the end of the last call a member of their staff even laughed at me saying they were waiting information from me and not the opposite. My interaction with them ended when they say they didn't have updates regarding my application and so they didn't feel they had to reply to my emails. The justify their behaviour saying they work only for landlords and do not feel to do anything for the tenants. Honestly I don't see what they do or good at. I precise this is my experience with 2 staff members, one of which was the director.... Read more
Tenant
24th Feb 2022 (4 years ago)
M Torres
Very happy with the service provided.... Read more
10th Feb 2021 (5 years ago)
C Thompson
Amazing service, I dealt mostly with Charlotte. Really friendly and helpful throughout the whole process, even after my move in date. More than happy to help with any questions/queries.... Read more
Tenant
1st Dec 2020 (5 years ago)
I Morley

Awful and traumatic experience. Cancelled the tenancy agreement on the day I was supposed to pick up the keys, leaving me with no where to live and a pre-paid removals van now useless.
After politely asking for clarification on building work and scaffolding outside the property the landlord decided not to continue with the tenancy which suggests to me that he was hiding something. I had previously asked for information on this which was ignored or not fully explained. I was refunded the holding deposit, and majority of the deposit and first month's rent and received no apology.
I dealt with Charlotte mostly but also spoke to Claire on the phone who was a little abrupt, as per other reviews. It was Belvoir York with whom I dealt with and the property was close to The Grand hotel. I was property searching between September - October 2020.
I would be incredibly careful before entering into an agreement with this agency, as despite being 'family owned' which did appeal to me in the first instance, the way I was treated was more akin to a company that places profit over people.
This is the first bad review I have ever left for a company ever, but because my experience was so awful I felt the need to inform other potential customers.... Read more
Tenant
29th Nov 2020 (5 years ago)
S Verrill
I can highly recommend the rental service provided by Charlotte and Claire at Belvoir York. Their service is friendly, professional and very effective.... Read more
Landlord
15th Nov 2020 (5 years ago)
P Gormley
I highly recommend Belvoir for rental management, Charlotte and Claire have provided excellent customer service for my property going above and beyond to sort out issues and keeping the tennants happy.... Read more
Landlord
7th Jul 2020 (5 years ago)
D Jenson
We were recommended to Belvoir from another landlord and we have been so pleased with the service that we have received from start to finish. Claire and Charlotte are a great team, proactive, polite and always keeping us informed of the whats happening, particularly in the last few uncertain months. 5 stars.... Read more
Landlord
18th Jun 2020 (5 years ago)
H Stephenson
I've had the pleasure in working with Claire and Charlotte before and during lock down. They helped me move into my property in a very stressful time as a key worker. I cannot thank them enough for their help and professionalism during a very tough time for everyone and I am so happy in my new home.... Read more
Tenant
18th Jun 2020 (5 years ago)
L charlton
I was trying to enquire about a property via the phone, on answer I was met with extremely condescending and aggressive attitude by a Claire. It’s obvious she does not care about her potential tenants. Joke. Will not be returning. Disgusting.... Read more
Tenant
11th Jun 2020 (5 years ago)
J Ella
Such a great experience with this company. Charlotte and Claire went above and beyond to help let out my property. Very impressed thank for all your help.... Read more
Landlord
21st Mar 2020 (5 years ago)
N penny
Very professional team... Read more
29th Feb 2020 (6 years ago)
S ,Cooper
No comment... Read more
21st Feb 2020 (6 years ago)
G Hodgson
Called the shop today for a little bit of advice in relation to my current landlord. Staff were very helpful and knowledgeable. Gave me great advice and very happy with the customer service!... Read more
Tenant
19th Feb 2020 (6 years ago)
J Walker
We've just moved from using this agency, I wish we'd stayed! Nothing was too much trouble for them, they sorted out all out utility bills, they gave us advice and even lent us a heater when the boiler repair was delayed. I wish our new agents did half as much. Had to move due to jobs but if we come back to York, I'll try these guys first.... Read more
Tenant
23rd Nov 2019 (6 years ago)
C Benvisto
My experience with Belvoir had started very well when I got my apartment for rent, they were kind and all. They also asked the landlady to accept my pet (for an extra fee), which she did, so I was very happy. On the other hand, they left me for 2 months without hot water in the shower, and it took 9 months to change my door lock, as it used to get blocked every day. My dad even got locked inside the house once, and I had to leave work early to go help him open the door.
When leaving the place after a year (as I left the country), they refused to do the final inspection and they then charged me a lot of money for stuff I did not do, but I could not dispute it as I had already left the country. Very smart of them. But I am seeking legal advice, as all this is clearly against the law.
Stay as far away as possible from them.... Read more
Tenant
20th Nov 2019 (6 years ago)
2 Ltd
Amazing service, I sold my house with Belvoir and they couldn’t do enough to help. 5*... Read more
Seller
16th Nov 2019 (6 years ago)
A Smith
Superb company to deal with for my recent property letting! On the ball straight away, communicated fantastically all the way throughout finding a new tenant, so much so, I’ve now agreed for them to fully manage the apartment in York. Having dealt with many agents over the years, I can honestly say I have been most impressed by Charlotte and her team the most. Some agents didn’t even get back to me but Belvoir York have been professional and found a new tenant with only a 5 day gap from my last one leaving. Well done guys! Highly (no, very highly) recommend! 5 stars from me!... Read more
Landlord
23rd Oct 2019 (6 years ago)
P Weiller
Very polite and helpful staff! Organized and kind. Would definitely recommend.... Read more
11th Oct 2019 (6 years ago)
C Mitchell
Thanks ladies! Great service from start to finish love the new house!... Read more
Buyer
24th Aug 2019 (6 years ago)
D Harper
I have been using Belvoir for years now for my rental properties in York. They have always been able to find good quality tenants for them quickly & professionally. They are always very helpful and would strongly recommend them to any landlord in the York & surrounding areas.
Thanks Again,
Dave... Read more
Landlord
24th Aug 2019 (6 years ago)
S Henderson
I am a new landlord so found the whole idea of finding tenants quite daunting. Belvoir York have been so helpful and made the process very simple and stress free. All of my questions were answered and I didn't feel like I had to worry about anything. They were also much cheaper than the other agents I'd spoken to in York.... Read more
Landlord
15th Aug 2019 (6 years ago)
G Foy
Purchased our house through Belvoir last year, they were great throughout the process and sorted any issues quickly, would definitely use them to sell our house in the future.... Read more
Buyer
14th Aug 2019 (6 years ago)
J Baker
Used lots of agents in York in the last few years and have found Belvoir the best by far!... Read more
6th Aug 2019 (6 years ago)
D Simmons
Had a great tennant find service from Belvoir York. Used lots of agents in the past, found these to be thorough, friendly and know what they're doing. Would recommend... Read more
Landlord
6th Aug 2019 (6 years ago)
M Harrison
Was great love our new house thanks... Read more
5th Aug 2019 (6 years ago)
J Burton
We have had a very easy and smooth relocation to York thanks to Belvoir. From viewing the property, to move in, everything was dealt with quickly and calmly. Now we are settled in our new family home any maintenance issue or query has been handled by Claire straight away. Will be recommending them to friends and family.... Read more
Tenant
4th Aug 2019 (6 years ago)
S Williams
Proactive and professional agents, nothing is too much trouble and they have found me great tenants for all of the properties. Wouldn't hesitate to recommend them to family and friends.... Read more
Landlord
29th Jul 2019 (6 years ago)
M Forest
Fabulous service! Friendly knowledgeable team. They helped me with my first rental and took away all the worry. Claire and Charlotte really know their stuff! They have found me great tenants and I don't have to worry. Would highly recommend as a landlord.... Read more
Landlord
29th Jul 2019 (6 years ago)
D Gordon
Great service, friendly and professional.... Read more
29th Jul 2019 (6 years ago)
Z Y
Radiator heads were always not working as they look like more than 20 years old. The plumber repaired the radiator heads and didn't replace with new ones. He just put it on the radiators and TOLD US NOT TO TOUCH. At the end, the belvoir charged 144 pounds for three radiator heads. They said the radiator heads were broken by us. Rediculous.... Read more
Tenant
23rd Jul 2019 (6 years ago)
O Free
Utterly useless. The rudest people I've ever met or rented from and the most incompetent and illiterate staff you could imagine.
One staff member sent some of the most aggressive and demanding messages and doesn't deserve a job in customer service with an attitude like that - treated my family so so awfully, how dare you take such an attitude over basic inquiries over basic living standards. False accusations, exploiting vulnerable residents and lying on the inventory is some of the stuff to expect from this company.
If you want to deal with people who discriminate constantly, lie, don't update inventories, and will hold your money hostage for months use Belvoir. I cannot wait for my contract to end... Read more
Tenant
23rd Jul 2019 (6 years ago)
F Tom
EVIL and terrible. Never choose them.... Read more
22nd Jul 2019 (6 years ago)
M F.H
Worst in York. Really bad attitude. Don't believe in those landlords' reviews as they earned money.... Read more
22nd Jul 2019 (6 years ago)
??
Never rent a property from this agent, you wont get any penny back for the deposit, and all your messages and emails will be ignored automatically, this is the worst experience that you can expect from renting a property, especially for students overseas. They dont think you can argue for deposit back seriously, so they just keep not replying to you.
Regarding 28 Siward Street, YO10 3LW, Term 2017-2018... Read more
Tenant
25th Mar 2019 (6 years ago)
T Atkinson
Claire and Charlotte have been great since we decided to put our property on the market with Belvoir. From keeping us up to date throughout the letting process through to sending us detailed inspections, the experience has been a great one for us and living 200 miles away, it's made us feel at ease knowing our properties is being carefully looked after! We would highly recommend and would most definitely use again if we were to buy in York again!... Read more
Landlord
27th Jan 2019 (7 years ago)
J Horwood
‘I’ve recently sold my home with Belvoir, I couldn’t recommend them to a higher degree – the whole process was made effortless by the Belvoir team, the house was sold within the first day of it being on the market and from then on, the team ensured that the process ran smoothly and kept me up to date with what was happening. I have no doubts about recommending them to anyone who may be looking to sell in the near future.’J.H... Read more
Seller
23rd Jan 2019 (7 years ago)
J Lebeter
So far they have been brilliant!... Read more
18th Jan 2019 (7 years ago)
D Hardisty
I am very happy with Belvoir. I have found them to be a very efficient, friendly service
. Thank you.... Read more
23rd Jul 2018 (7 years ago)
T Palmer
Amazing service!!!! Claire and Charlotte can not do enough to help you find your perfect home.... Read more
18th Dec 2017 (8 years ago)
S Saier
Excellent service, no complaints whatsoever.... Read more
8th Nov 2017 (8 years ago)
E K
Belvoir are a great letting agency with friendly and professional staff. They made my move very easy and made sure I knew everything I needed to and that I could contact them with any questions (to which they responded very quickly). They genuinely seemed to care that my move went well. Would definitely recommend to those moving to the York area.... Read more
Tenant
12th Sep 2017 (8 years ago)
E Edwards
We recently had the pleasure is inspecting a property with Charlotte. She was absolutely delightful and had our specific needs in mind. Charlotte was professional, knowledgeable and very kind. We would not hesitate to recommend her to tenants and landlords alike. Liz and Mark... Read more
8th Sep 2017 (8 years ago)
S Leggett
Amazing lettings company who were very kind and friendly when we used them. They understand people's situations and do what they can to help. Had bad experiences with previous letting companies and they went the extra mile to make sure we got what we wanted. Two wonderful ladies who kept up communication with us from start to end.... Read more
Landlord
7th Sep 2017 (8 years ago)
H Ellis
Charlotte and Claire at Belvoir have been more than helpful to us during our search for a house to rent and after we moved in. We had a couple of small issues to do with appliances and these were sorted out for us with no hassle at all.... Read more
Tenant
7th Sep 2017 (8 years ago)
A Puigdomènech
They are lovely people, caring, very helpful and efficient.... Read more
26th Apr 2017 (8 years ago)
J findlay
Excellent friendly and efficient service we would most definitely use Belvoir again and would not hesitate in recommending them
John & Janice Findlay... Read more
21st Apr 2017 (8 years ago)
M Kaletta-Mekonso
Great agency, quick and efficient. Nice service and always helpful. I would recommend to anyone... Read more
21st Apr 2017 (8 years ago)
M caputo
I think they are very professional.... Read more
13th Feb 2017 (9 years ago)
H Hughes
Charlotte & Claire sourced a property for my grandmother.
After missing out on another property they quickly located another suitable property. It was organised within days. I can't praise them enough. Restored our faith in letting agents.
Friendly and efficient, nothing was too much trouble. Every potential issue they tackled before it arose! The friendly yet professional way in which Blevoir conduct themselves, made the whole process so much easier to deal with.
Thank you again... Read more
Landlord
19th Jan 2017 (9 years ago)
M Letham
I have no hesitation in recommending Belvoir as Lettings Agents. They did a great job of guiding me through the initial letting process & finding a tenant. They have then continued in the same manner whilst managing my rental property. An effective service at fair prices.... Read more
Landlord
13th Jan 2017 (9 years ago)
H H

I've been more than happy with the service I've received as a landlord from Belvoir York. In my experience, Claire and Charlotte have been very committed, approachable and helpful when I've asked questions or when any issues have arisen in relation to my property. Approachable but still very professional. In my view, they've worked very hard to build a quality brand, which they are at the heart of. I am always kept informed, with minimal delay, and even at the point of limited contact with them when they first took over the franchise, I was struck by their interest and knowledge, in both the property and my views as a landlord, as well as their willingness to ensure everything was in order. In my experience, they are also clear about their commitment to provide good, well maintained properties for tenants. These are all elements that have given me confidence in them and their company. Having come across some other letting agencies, which I wouldn't recommend, I would happily and very confidently recommend them, to other landlords, and to potential tenants.... Read more
Landlord
9th Dec 2016 (9 years ago)
A Blythe
Really good service from the start. As a tenant they really looked after me moving in and out of the property. They were very professional and friendly throughout.... Read more
Tenant
29th Nov 2016 (9 years ago)
S Bright
We have used Belvoir for the past 2 years to manage our rental property in York and are extremely satisfied with the service they provide. As a small family run business Claire and her daughter Charlotte provide a very personal touch, they are both extremely knowledgeable and experienced in the rental industry and can provide valuable information and advice. Nothing is ever too much trouble for them and we would have no hesitation in recommending them to both landlords and tenants.... Read more
Landlord
10th Nov 2016 (9 years ago)
D Lee
I went into see these ladies at Belvoir and they could not have been more helpful.
They took the time to listen to my needs and answered all my questions. Very honest when giving me information on all possibilities of living in the rental sector.
These ladies offered me a 5star service and I would certainly recommend them if looking for rental properties, be it you looking to rent or a landlord with a property to let.... Read more
19th Jul 2016 (9 years ago)
C J’o
Great advice given to both renters and landlords, always lots of useful information in your newsletters... Read more
15th Jul 2016 (9 years ago)
A Garbutt
The team in York have always been fantastic when assisting with any issues. They have a wealth of experience and I've always found them willing to go above and beyond. Would certainly highly recommend.... Read more
15th Jul 2016 (9 years ago)
K Aujla
Claire and Charlotte at Belvoir were amazing. Very professional, helpful and efficient. Extremely knowledgeable and can't thank them enough for the brilliant service they've provided.... Read more
14th Jul 2016 (9 years ago)
M montañes
Good and personal service. I will recomended to other 100%.... Read more
19th Jun 2016 (9 years ago)
M Griffith-Jones
This is the first time that we have rented property. We found Belvoir very helpful. Informative and provided excellent support throughout. Very happy with the service... Read more
Tenant
28th May 2016 (9 years ago)
R Wardle
This family run, female only team at Belvoir, provide the intimate attention to detail synonymous with a female touch. Kind, attention to detail, approachable, warm, caring, and wholly professional. Championing the independence and warmth of a family run business so that we as tenants - or perhaps that should be, I as a tenant - feel a part of by virtue of our tenancy through them.
Highly recommended if you, like I, enjoy a peaceful way of doing business.... Read more
Tenant
27th May 2016 (9 years ago)
R Bamber
Easy to approach. Quick answering and reasoning problems. Friendly and supportive. Very happy.... Read more
26th May 2016 (9 years ago)
J Gears
Everyone was so helpful through the out the whole application process and I would gladly refer anyone who is looking to rent to go with Belvoir.... Read more
Tenant
26th May 2016 (9 years ago)
S mullier
A family run business with an exceptional professional and personal touch unrivalled by other agents in the area. Claire and Charlotte are a real pleasure to do business with as well as a vast knowledge of the industry.
I couldn't recommend them highly enough. Dont just take my word for it call in for a chat and see for yourself.... Read more
2nd Apr 2016 (9 years ago)
L ambury
I have been searching for a property in the York area and contacted numerous agents both by phone and e mail with the majority of agents being either unhelpful or not even responding to my e mails so it was for once that an agent bothered to listen to me being helpful and polite and actually bothering to search for a property that fitted my needs and I actually received a e mail reply within minutes.
This is how old fashioned courtesy and customer service should be and I cannot rate them high enough.
At last found a good agent that actually bothers.
Many thanks... Read more
31st Mar 2016 (9 years ago)
C Houghton
I am an experienced landlord with a number of investment properties and I recently decided to use Belvoir for the first time. Claire and Charlotte, the Directors, have expert knowledge in the field of lettings and offered some great advice. Suitable tenants were found quickly and Belvoir achieved an excellent rent increase for me. I will certainly be using them again in the future.... Read more
Landlord
10th Feb 2016 (10 years ago)
L Knight
Really helpful and friendly service, found us our ideal home, would 100% reccomend.... Read more
22nd Nov 2015 (10 years ago)