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© GetAgent Limited 2026
- Bridgfords - Manchester
Bridgfords - Manchester
Closes at 6:00pm
The Hacienda, 21 Albion Street, M1 5DA
With a heritage dating back to 1833, Bridgfords has been fulfilling property dreams for generations. Our Manchester branch is ideally located to maximise exposure for your property, with a team focused on delivering a local, personalised service that starts your journey on the right foot.
Opening hours
- Monday 9:00am - 6:00pm
- Tuesday 9:00am - 6:00pm
- Wednesday 9:00am - 6:00pm
- Thursday 9:00am - 6:00pm
- Friday 9:00am - 6:00pm
- Saturday 9:00am - 4:00pm
- Sunday Closed
View all details
Bridgfords - Manchester Reviews (838)
Have you used this agent?
79%
2%
0%
1%
17%
All (838)
Seller (18)
Buyer (37)
Landlord (103)
Tenant (331)
General (349)
Anonymous Homeseller
We experienced an 8 week delay in getting our property live on site and once it was live the description was incorrect and very brief. We received very minimal communication throughout the 16 weeks and no updates provided without prompting from our side. We received no interest or viewings on our property and received no guidance or advice on how we could potentially improve this. Would not recommend for city centre properties or anyone trying to sell their property with a quick turnaround.
Seller
17th Mar 2026 (1 day ago)
A Lancaster
Spoke with James Gosden who helped me get my first flat!
1st Mar 2026 (17 days ago)
J Mews
My experience with James Gosden in lettings has been exceptional. From the initial enquiry, James was proactive, transparent, and incredibly organised. He explained every step clearly, handled all paperwork efficiently, and ensured I felt supported from start to finish. It’s rare to come across someone who combines professionalism with genuine care — James does exactly that. A brilliant experience overall.
Landlord
28th Feb 2026 (18 days ago)
M Davies
Daniel was extremely helpful throughout the whole process. He was quick, friendly and very polite from start to finish. Overall extremely satisfied with the customer service received from Daniel :)
26th Feb 2026 (20 days ago)
R Preston
Had a viewing with Mercedes who’s also been helping out with the process of renting a new home, her clear and speedy communication as long as her positive and energetic personality really has helped with the process making it pretty much anxiety free so thank you! Definitely recommend brigfords to anyone else looking for a new home!
Tenant
11th Feb 2026 (5 weeks ago)
N nikdel
I am writing to formally express my dissatisfaction with the services provided by your real estate agency.
Unfortunately, my experience has been extremely disappointing. Your agency has not been honest in dealing with tenants. In particular, when it comes time to return the security deposit, money is deducted under various unreasonable and unjustified excuses, which is completely unacceptable.
Additionally, your team shows little to no responsibility when it comes to handling maintenance or issues related to the property. Requests are ignored or significantly delayed. The lack of professionalism and reliability has caused unnecessary stress and frustration.
Based on my experience, I would not recommend your agency to anyone. I strongly advise others to avoid renting properties through your agency, as the service does not meet even basic standards of trust, responsibility, or customer care.
Tenant
11th Feb 2026 (5 weeks ago)
C Hallworth
James Gosden provided a fantastic service and would recommend him for his great work
10th Feb 2026 (5 weeks ago)
S Livesey
To whom it may concern,
I am writing to raise my concern regarding the service I have received from your branch.
I have been trying all week to arrange a viewing for an apartment I am very interested in purchasing. When I called on the off chance, a very polite member of your team assisted me and arranged access to the development on Pricess Street. Unfortunately, we were unable to view the property as the agent did not have the correct key code. I understand that mistakes can happen in the industry.
My main concern, however, relates to the lack of follow-up. I had sent messages to your customer service number requesting updates on when the viewing could be rearranged, yet nearly a week later, I have received no communication.
When I called again today to chase the appointment, I was met with an extremely obnoxious and condescending tone from the agent on the phone. He stated that I am “not required to be kept updated” and spoke to me in a way that was both rude and dismissive. This behavior is unacceptable and has left me extremely unhappy with the service I have received.
It is also concerning that staff members refer to themselves as “the Wolf of Whiteworth Street,” which, in my experience, seems to reflect an unprofessional and overly arrogant attitude. Clearly, this does not align with the level of professionalism one would expect from a reputable estate agency.
I would appreciate it if this matter could be investigated and addressed promptly, as the level of service I have experienced falls far below what I would expect.
Kind regards,
10th Feb 2026 (5 weeks ago)
R robins
Mia was great help me alot to secure the property
8th Feb 2026 (5 weeks ago)
I Andrew
Getting my keys on Monday 09/02/2026 with less stress and time. I am so happy!!!. Can't wait to move into my new home on Monday. Thanks to Mia Chima who made it easier and faster with the referencing process and was so friendly and open during the whole process. She was so quick in responding to emails and calls which made the process much quicker and faster. My next home would surely be with Bridgfords because their rent process and system was so flexible, easy and fast.
Tenant
6th Feb 2026 (6 weeks ago)
C Hart
James has been incredible. Incredibly fast turnaround and would defo recommend him.
4th Feb 2026 (6 weeks ago)
C Mortimer
Amazing service from James at Bridgfords. Helped me secure my dream home all within a couple of hours! 100% recommend
Buyer
3rd Feb 2026 (6 weeks ago)
Amanda
MIA was quick, great service!
2nd Feb 2026 (6 weeks ago)
E Oliver
Mia chima have been very helpful right from the on set and she went extra mile for us to secure our dreams apartment and she is very good at what she does. I and my family give her 5 star ????? rating keep it up
Tenant
30th Jan 2026 (7 weeks ago)
Anonymous Tenant
I have a smooth and stress free at the time of the renting process and they are very welcoming and friendly, I recommend them to anyone looking to rent or buy properties they are really top notch.
Tenant
30th Jan 2026 (7 weeks ago)
M Edobor
I am really pleased with the way they handle my rent with stressful free. They are really awesome and I recommend them for anybody seeking to rent or buy a property
Tenant
30th Jan 2026 (7 weeks ago)
G Chant
Mia has been very helpful during my application process, helped with any questions, and kept this process simple and quick for us. Would recommend to anyone looking to rent
Tenant
29th Jan 2026 (7 weeks ago)
A G
James was so helpful with our flat. The process was so smooth and managed to get the offer accepted within the same day. Thank you!! ????
29th Jan 2026 (7 weeks ago)
S Styan
James Gosden was great help with securing our next home. Very professional and would highly recommend.
Tenant
22nd Jan 2026 (8 weeks ago)
W Kalinowska
We had an amazing experience, lots of help and support from Daniel while we were looking for our first property. He guided us and gave us lots of help with each step and made our first experience amazing! Many thanks
Buyer
16th Jan 2026 (9 weeks ago)
Sarah
Moved into the property where I found there was no heating. The hot water also didnt work unless the immersion was used.
The team are slow to respond to any issues raised and unsupportive.
The home had mould throughout the property after 5 weeks of doing nothing they paid a man to paint over it with bathroom paint. When I spoke to the head of property about the mould and my concerns for my health i was called ridiculous.
Following my report of mould at the apartment. I was swiftly serviced a Section 21 notice which is an eviction notice.
Tenants I recommend you stay away from this company. You may end up paying for maintenance work as I had to and being evicted if you raise any concerns
Tenant
14th Jan 2026 (9 weeks ago)
D Parker
Recently had the pleasure of working with James Gosden from Brigfords who genuinely shocked me with how incredibly quickly he got everything done. Less than 3 hours after contacting James and I had paid the holding deposit on a gorgeous apartment.
Somehow he manages to be as friendly and professional as he is quick too! HIGHLY recommend Brigfords and a HUGE thank you to James Gosden for his hard work and help.
13th Jan 2026 (9 weeks ago)
A Mohammed
James has been really helpful throughout the process of securing my new home. He’s been clear, responsive, and professional at every stage, and took the time to explain things properly, which made the whole process feel much less stressful. Communication has been great and everything has been handled efficiently. I’d happily recommend James to anyone looking to rent.
Tenant
13th Jan 2026 (9 weeks ago)
R Yusaf
Happy with the service from bridgefords. Special thanks to mia who where there for me to explain and view the property and thanks to james who helped in all files and applications
9th Jan 2026 (10 weeks ago)
T Kaderi
Bridgfords Sales and Lettings Agents have really let down tenants renting one of their properties. If you rent somewhere, at a minimum you expect basic services and standards to be maintained.
Unfortunately, Bridgfords have failed on this front.
The Property Manager for the rented accommodation in question refuses to engage with tenants, after a litany of issues such as a broken shower, mould, and a faulty boiler that was missing a dispense pipe against building regs!
Tenant
7th Jan 2026 (10 weeks ago)
Rasti
Extremely unethical and unprofessional behavior. I was renting a house through this company, and I was suddenly evicted without proper explanation, notice, or respect. To make things worse, they kept my advance payment and refused to refund it.
There was no transparency, no accountability, and no basic professionalism. This rental company clearly does not respect tenants or fair dealing. They waste people’s time, money, and peace of mind. I strongly warn others to stay away.
that is shame of you guys.
Tenant
7th Jan 2026 (10 weeks ago)
B Wasman
You Are The Worst Agency That I Ever been I Had A Year Long Contract And Paid six months Rent Upfront And I Paid £1269 Deposit, In The First 3 Months Of The Contract I Received A Letter Form Yourself Saying That I Have To Move Out! For No Reason You Saying That I Can’t Go On Holiday And Leave The Property And Empty, Also For The Hole 3 Months i Didn’t Have A Boiler /Hot Water I Been Waiting For 2 Months For My Deposit Back And You Guys Are Denying That I Paid Deposit, You Are Confirming That You Can Refund £309 To Me Also When i Moved In The Was No Future The Property I Spend A Lot Of Money And Now You Kiked Me Out.
Tenant
7th Jan 2026 (10 weeks ago)
A Igbinake
James was very professional and helpful throughout the whole process. Communication was clear, everything was handled efficiently, and he made the application process straightforward from start to finish. Really appreciate the support and would happily recommend.
7th Jan 2026 (10 weeks ago)
D Elliott
Massive help! Big thanks to Daniel bright who helped me get on the property ladder. Very happy!
Buyer
7th Jan 2026 (10 weeks ago)
D Gana
Daniel Bright was fantastic throughout the process of renting my flat in Manchester city centre. He was always readily available, quick to respond, and sent a helpful video of the property which made everything much easier. Very professional and friendly service - highly recommend.
Tenant
6th Jan 2026 (10 weeks ago)
S Bamouh
Daniel at Countrywide Residential Lettings (Bridgfords) was friendly, professional, and really made the whole process feel easy, stress-free and straight forward, showing me several properties with a big smile. I’d happily recommend him and Bridgfords to anyone.
6th Jan 2026 (10 weeks ago)
S khan
I recently had the pleasure of working with Mia Chima from Bridgfords for my property in Manchester, and I can't recommend her enough! From our initial communication, Mia was incredibly professional and organized. She understood my needs as a landlord and acted quickly to ensure everything was in place. I was especially impressed with how she managed everything during the last week of December, a time when many people are away. Mia's dedication to coordinating with the contractor and ensuring that all details were handled efficiently made the process smooth and stress-free. Her friendly demeanour and commitment to assisting at every step made a significant difference. If you're looking for a dedicated letting agent, Mia is definitely the one to reach out to! Thank you, Mia, for your outstanding service!
Landlord
31st Dec 2025 (11 weeks ago)
M Mahdy
Thanks Daniel for your help , he is very coperative
29th Dec 2025 (11 weeks ago)
H khalid
had a great experience with Bridgfords Sales and Letting Agents in Manchester, thanks to Daniel. He was extremely helpful throughout the letting process, professional, and always quick to respond to any questions I had. He made everything clear and straightforward, which really reduced the stress of finding and securing the property. Highly recommend Daniel and the Bridgfords team.
Tenant
23rd Dec 2025 (12 weeks ago)
R Kumar
Absolutely appalling experience from start to finish. The staff were consistently rude, dismissive, and completely uninterested in helping. Customer service was non-existent, and any concerns were met with attitude rather than solutions.
The flat was in an unacceptable condition prior to move-in: the lift was broken, the bed was broken, the boiler was not working, and I was not even given the access codes to enter the building properly. This is basic, fundamental preparation that any competent letting agency should handle before handing over keys.
To make matters worse, there is no out-of-hours contact, leaving tenants stranded when urgent issues arise. Once they have your money, they seem to have no interest in their responsibilities or tenant welfare.
I would strongly advise anyone considering this agency to look elsewhere. This has been one of the worst renting experiences I’ve had, and I would not recommend them under any circumstances.
21st Dec 2025 (12 weeks ago)
P L
They dont have an agreement with me to let my property, and they decided to advertise themselves and they give wrong info on the advert
Landlord
20th Dec 2025 (13 weeks ago)
E Lai
Thanks to Mia for showing me the apartment. The rental process was fast, smooth, and very efficient. I really appreciate your help — it was an excellent experience!
Tenant
18th Dec 2025 (13 weeks ago)
A Sousa
Daniel Bright, was very helpful with the process , showed me different apartments to choose from , in a matter of 1 week everything was sorted ????
17th Dec 2025 (13 weeks ago)
H
I received excellent service throughout. The letting agent Daniel was friendly, knowledgeable, and always quick to respond. Everything was handled efficiently and clearly. Very happy with the experience
I would definitely recommend them to anyone looking to rent.From Zahid
Tenant
16th Dec 2025 (13 weeks ago)
D Droid
What can i say... Top notch service. Mr J.Gosden was a professional throughout great customer service Very Patient and kept me informed and up to date on everything. I will gladly do business with them again if the need arises.
11th Dec 2025 (14 weeks ago)
M Sanders
I’m so grateful to James at Bridgfords for helping me find my first flat. The whole process was much quicker and smoother than I expected, thanks to his efficiency and professionalism. He kept me informed at every step and made what could have been a stressful experience feel easy. Would absolutely recommend James to anyone looking for a new home!
10th Dec 2025 (14 weeks ago)
Anonymous Tenant
I’m so grateful to James at Bridgfords for helping me find my first flat. The whole process was much quicker and smoother than I expected, thanks to his efficiency and professionalism. He kept me informed at every step and made what could have been a stressful experience feel easy. Would absolutely recommend James to anyone looking for a new home!
Tenant
10th Dec 2025 (14 weeks ago)
A Soul
Daniel was amazing helping me with a property i had enquired about quick and easy communication! Highly recommended!
2nd Dec 2025 (15 weeks ago)
O Manku
James Gosden has been a great help throughout the whole letting process. He was professional, friendly, and always quick. Highly recommend his service!
Landlord
1st Dec 2025 (15 weeks ago)
W Robinson
If you rent a property from this branch, ask for Daniel. He has been quick to respond, clear and friendly. I couldn’t recommend this branch and Daniel enough!
Tenant
27th Nov 2025 (16 weeks ago)
T McQuire
James got us a viewing and our home secured all in one day amazing service highly recommend
26th Nov 2025 (16 weeks ago)
B Beckett
Jorgina and James have been incredibly diligent, kind and helpful in my application process! The systems at Bridgfords are incredible efficient, best experience applying to rent that I’ve had so far!
Tenant
24th Nov 2025 (16 weeks ago)
Ben
I recently secured a flat with bridgfords. Help from both James and Mia made the process easy and stress free.
Tenant
19th Nov 2025 (17 weeks ago)
E Morrissey
Mia Chima was so friendly and professional throughout our viewing and made the entire experience a joy. She has helped get things moving efficiently in securing our new home and we're very grateful!
Buyer
19th Nov 2025 (17 weeks ago)
N ndlovu
Daniel Bright has been amazing help me get my new house! so excited to move.
18th Nov 2025 (17 weeks ago)
R Ahmad
I have a great experience with you guys particularly Daniel he's done a great job for me thank you again.
12th Nov 2025 (18 weeks ago)
A aderemi
I secured a one bed flat with James gosden, everything went smoothly without issues.
Tenant
11th Nov 2025 (18 weeks ago)
Anonymous Homeseller
Mia was golden she helped me secure my property and communication was always spot on thanks Mia
Seller
7th Nov 2025 (19 weeks ago)
Y Abbas
Daniel Bright was very helpful throughout the renting process. Responded calmly to my tons of questions via phone and email. There were hiccups to do with the promised cleaning but not worth a fuss.
Tenant
5th Nov 2025 (19 weeks ago)
O Lawal
I've had a great experience with Bridgfords Lettings. Daniel Bright was very helpful in securing a property for me. He was very pleasant and very responsive to my initial queries and provided me with a lot of useful information to help me make a decision. Daniel was very prompt in getting the next steps arranged quickly, making the entire process feel easy and stress-free, which was much appreciated.
Tenant
4th Nov 2025 (19 weeks ago)
J O'brien
Daniel has been a massive help with my house move, very professional and reply’s quickly, I would definitely recommend bridgefords for lettings thank you
Tenant
29th Oct 2025 (20 weeks ago)
D R
Really happy with my viewing. Dan was helpful, friendly and gave me more than enough info to go away with. Thanks
29th Oct 2025 (20 weeks ago)
A Ewen
Very helpful team at this office, very helpful and professional
27th Oct 2025 (20 weeks ago)
C Cheung
Thank you Daniel for the guidance on every step during my letting request, hassle free and much appreciated!
Tony
Landlord
27th Oct 2025 (20 weeks ago)
D Morley
James Gosden helped throughout the process of signing for the house and acted professional to help us find somewhere quickly and efficiently. He was able to answer all questions and provide us with the information necessary
24th Oct 2025 (21 weeks ago)
R Williams
James was really quick, clear, and helpful throughout the whole process. He made everything easy and was always positive and professional, great experience!
24th Oct 2025 (21 weeks ago)
S Shahzad
I took a property 3 months ago with them overall everything was fine at early stage but after moving to the property i faced massive problems with the boiler i reported this in the very first week they came back to me after a week and said a technician will visit me after another week two weeks after i sorted that myself again the issue appeared in second month after chasing them for couple of weeks again they sent a technician 2 weeks after for one day 1 had hot water and nothing after 3rd time i reported the issue they took 3 weeks to send a technician at my property and during that i had no hot water in my property in this cold weather i had to use gyms bathroom and was living in a miserable situation without having proper living conditions at my space overall very disappointing service by Bridgfords Manchester.
Tenant
22nd Oct 2025 (21 weeks ago)
P Bennett
Had a great viewing experience all the way through to signing the contracts with James G. He was very attentive and responsive and took care of us after the viewing with our queries. It was a very smooth process and we can’t wait to move in!
Tenant
14th Oct 2025 (22 weeks ago)
S Mundirinti
James Gosden helped me secure a nice home for a good price at a decent location and also talked to the landlord about my preferences and requirements. He also talked about getting the place cleaned with the landlord, which is very nice of him to do. I went for the viewing and I paid the holding deposit in an hour. James is very supportive and considerate of new tenants in the UK. I’m happy with Bridgfords service !!!
Tenant
7th Oct 2025 (23 weeks ago)
H Hala
He was incredibly helpful. Adeel managed to help get an exchange on a flat in 3 months. He helped me throughout the process. He got me my mortgage. Dealt with my solicitor. Helped fill every document. After i exchanged he let me come in and helped me setup my council tax, electricity, water bills. I cannot recommend him highly enough
Buyer
6th Oct 2025 (23 weeks ago)
S Piscetta
James has been fantastic throughout the whole process of securing our new home. He was always quick to respond, clear in explaining each step, and made everything very straightforward and stress-free. His support made the whole experience smooth and easy. I’d highly recommend him to anyone looking to rent!
Tenant
3rd Oct 2025 (24 weeks ago)
R GURRAM
Good Service Has Been Provided By James ..
29th Sep 2025 (24 weeks ago)
A Ajmi
Amazing support and help even making aure I don’t miss up on any step, special thanks to Daniel Bright Was amazing through the whole thing
26th Sep 2025 (25 weeks ago)
R Singh
Great and quick service. They are very clear on queries and are always quick to reply. Special mention to Daniel Bright who supported us in getting a property as quick as possible.
25th Sep 2025 (25 weeks ago)
E R
We began with enquiring about a listing, to which I promptly received a call from Daniel. He advised it would be a popular property and recommended we make a video viewing offer, without seeing it. We did, and it was accepted.
We then organised a viewing, but when we arrived the flat was locked and Daniel had no key. Just a wasted two-hour round trip into Manchester.
A second viewing went ahead and we saw the property. The flat was a good size but in a grimy state. Promises were made that this would be sorted before we moved in (spoiler alert: it wasn’t). We also didn’t notice at the time (our naivety) that the kitchen blinds were down covering a large crack, the toilet seat was up covering a cracked basin, and the made bed was hiding a blood-stained mattress. All only discovered when we moved in.
Between viewing and moving day, communication was poor. We were contacted by four different people, often asking the same questions. On moving day, I even received a call from someone at Bridgfords demanding the code to the property, as their system listed us as the most recent tenants. Another “miscommunication,” something you’ll get used to with this branch.
The day before moving, only my partner received a payment request (my email was entered incorrectly). We were told to pay through their portal, but I had no login details. On moving day I sat in their office for about an hour trying unsuccessfully to pay, with my bank constantly flagging the payment. Eventually Daniel strolled over, asking “You’re not stressed are you?” before casually suggesting I just pay by card. After an hour of stress, the whole process took two minutes.
Once payment was made—clearly all Daniel cared about—I was told to hurry across town for the keys, just before 5pm on a Friday. On arrival, the flat was still filthy: clothes left over, rubbish in drawers, paint all over the floors. I tried to contact Daniel but never heard back.
We were then told it was a “Let Only” property, so all issues had to go through the landlord. Luckily, the landlord was receptive and began correcting faults (a separate review in itself). They also told us they weren’t even informed we were moving in until hours beforehand. Yet another “miscommunication.” Unsurprisingly, Bridgfords never reached out.
This review still doesn’t touch the surface of how incompetent Bridgfords have been. You never know who to contact, communication is sloppy, and they are relentlessly pushy.
Daniel, after the first failed viewing, even emailed us with a smiley face and a gleeful request for a Google review. Well, here it is mate.
Tenant
24th Sep 2025 (25 weeks ago)
T Kazi
Great service.Daniel Bright in particular was very quick with helping me secure a property.
23rd Sep 2025 (25 weeks ago)
Anonymous Homeseller
They arranged 3 viewings over 7 months. They over promised in the valuation. They didn’t respond and I ultimately had to escalate to the area director to resolve. Then they removed my property from Rightmove without asking me
Seller
18th Sep 2025 (5 mo. ago)
Dan
Daniel B was very helpful and couldn’t have made the process any easier. Daniel’s quick and informative responses eased any concerns I had, and he is truly a diamond in the rough when it comes to estate agents in Manchester.
18th Sep 2025 (6 mo. ago)
S Perumal
James Gosden the letting negotiator, helped us secure a 2-bed property. I would like to give him a very positive review, as he supported us at every step from sharing detailed property information to guiding us through the agreement phase, and clearly explaining each part of the process. Kudos for his excellent customer service skills and dedication
Tenant
13th Sep 2025 (6 mo. ago)
O Kingsley
James is amazing. He replied my emails quickly and was very helpful with my queries.
12th Sep 2025 (6 mo. ago)
E Taylor
Bridgfords, particularly James Gosden, made going through the process of renting a flat seem easy! James has been proactive, quick at replying to any queries, and overall very helpful throughout the process. Would highly recommend!
Tenant
12th Sep 2025 (6 mo. ago)
A Marian
Daniel Bright is an excellent agent – thanks to his professionalism and dedication, my property was rented out immediately. I truly recommend him with all my heart!
Landlord
10th Sep 2025 (6 mo. ago)
I hussein
I had a fantastic experience with Bridgfords - in particular Daniel Bright. The team are professional, friendly and always quick to respond to any questions I had. They made the letting process smooth and stress-free and I felt well looked after from start to finish. Highly recommend!
Tenant
4th Sep 2025 (6 mo. ago)
T Forster
I came into bridgfords, having had an unsuccessful time looking for flats in Manchester City centre online, and with only a week till I needed to move in. One of the lettings negotiators, James, quickly helped me find a suitable place that fit the location I wanted and my budget. Great experience and nice bloke who seemed like he actually cared, not always the case with lettings agents.
Tenant
4th Sep 2025 (6 mo. ago)
A Alenezi
James is the man!! Thanks for your help mate for securing our next home. Great communication!
2nd Sep 2025 (6 mo. ago)
M Coutin
Currently in the process of renting an apartment - James Gosden, the estate agent helping up has been extremely kind and timely through out the process !! Would highly recommend this agency.
Tenant
2nd Sep 2025 (6 mo. ago)
N Withington
Recently sold my house with Bridgfords and our agent Shannon was so helpful. She kept us in the loop of what was happening in the sales behind the scene and ensured we were aware of any viewings that were taking place throughout the week. Shannon was always professional and explained the whole process to us in a way that was easy to understand as first time home owners.
Thank you, Shannon.
Seller
2nd Sep 2025 (6 mo. ago)
B Walker
Excellent service, James was especially helpful throughout the process. He was professional, responsive, and made everything smooth and stress-free. Highly recommend his support!
1st Sep 2025 (6 mo. ago)
NA
I had the absolute pleasure of working with Mr. James Gosden, and I cannot commend him highly enough for his exceptional service. From our first interaction, James demonstrated a level of professionalism, efficiency, and clarity that immediately put me at ease.
What truly set James apart was his remarkable ability to secure a high-quality tenant in record time. His process was seamless from start to finish — he communicated every step clearly, responded promptly to any queries, and managed the entire letting process with a calm confidence that made everything feel effortless.
James is not only highly skilled at what he does, but he also brings a rare combination of approachability and expertise. His attention to detail, proactive attitude, and commitment to delivering results are nothing short of outstanding.
If you're looking for someone who gets the job done swiftly, communicates with clarity and respect, and upholds the highest standards of professionalism, I wholeheartedly recommend Mr. James Gosden. An absolute asset to anyone seeking property services
Landlord
29th Aug 2025 (6 mo. ago)
A I
Poor customer service - waited for the agent outside a property only to be told that we had cancelled the viewing, which was not true. There seems to have been some internal miscommunication but this should have been handled, by Adeel, more professionally. We are glad that we now know to stay away from this company.
28th Aug 2025 (6 mo. ago)
Freyja
The level of service provided by James was exceptional. His communication was clear and consistent, and his friendly approach made the entire process smooth and stress-free. I would highly recommend James for his professionalism and expertise :)
22nd Aug 2025 (6 mo. ago)
B Nettleton
James G made it super simple securing our new home. very professional, no mucking about, just straight forward business. Thank you James!
22nd Aug 2025 (6 mo. ago)
Joseph
Currently in the process of buying my first property (Ever!) and wanted to write a quick review,
From my initial meeting with Bridgfords to this point - they truly have delivered an impeccable service! Ed Fisher has been on hand to answer all of the questions as well as check the understanding with me in the process making one of the biggest life decisions an easy one to undertake! Lydia Flynn has also been on hand with their specialist knowledge of conveyencers and guiding me through the technicalities of buying an apartment - if you are looking to buy/sell a property, Bridgfords is the place to go!
Thank you again!
Buyer
21st Aug 2025 (6 mo. ago)
T Brunt-Clifford
Great costumer service, James got me and my partner swiftly through the process into the apartment we wanted!!
Tenant
21st Aug 2025 (6 mo. ago)
zhilin
James is a very responsible and well-attiated person who helped me rent a house that I like very much. I am very grateful to him.
Tenant
21st Aug 2025 (6 mo. ago)
J Cassidy
My estate agent James was absolutely fantastic through the application process, something that I’ve found to be very rare while searching for a property in Manchester. First called up about the property, and James was excellent explaining the application process, as well as how long things would take from my first inquiry to putting a deposit down to under two hours – service provided and speed of service were impeccable. I wish every estate agent was like this!
Tenant
20th Aug 2025 (6 mo. ago)
L Houston
After the moving in process and finally settling in would love to give a big thank you to James G. He was so good all throughout the process and was able to answer and questions we threw at him. As first time renters James made it easy and helped me and my friends feel at ease. Once again thanks James and thank you Bridgfords.
Tenant
20th Aug 2025 (6 mo. ago)
W J
Would give zero stars. Rented from them for 7 years. Always lying about rent not being paid, when I’ve never missed a payment. Send disgusting and threatening letters when the rent has been paid. Awfully rude staff. AVOID THIS PLACE!!!!!
Tenant
19th Aug 2025 (6 mo. ago)
M Edun
I’ve had such a positive experience working with James Gosden while securing my new accommodation. From start to finish, James has been professional, proactive, and genuinely committed to helping me find the right place.
15th Aug 2025 (7 mo. ago)
C Currey
Peter Bowes went above and beyond in helping my partner and I find and rent an apartment, responding very quickly to any query we had! Dan was also great in contacting us initially - a great team and experience overall.
Tenant
14th Aug 2025 (7 mo. ago)
Y Kazmouz
Amazing amazing customer service! Specifically Daniel Bright - he’s one of the kindest agents I’ve ever spoken to - within one hour of contacting him i had secured an apartment - will be coming back to Bridgfords in the future because of him. Honestly shout out to Daniel Bright - best estate agent in the business! Very happy with his professional, efficient and friendly manner??
Tenant
14th Aug 2025 (7 mo. ago)
R Chaudhary
Bridgfords letting have been helful to me, they made my letting process very easy and straight. Escpecially James one of their team member is a star, who helped me all over the process and was so kind and generous over the call. Customer service excellent, letting process simple and given assurity about rent with “zero deposit”. Excellent scheme. Its very reasonable for tenants.
Landlord
9th Aug 2025 (7 mo. ago)
B Bankoda
I have been trying to reach Daniel Bright for so long but I always get zero to no reply from him.
5th Aug 2025 (7 mo. ago)
H T
James G was a pleasure to deal with whilst looking into my next rental property. His communication was very quick and informative. Great level of service that stands out from speaking to many other agents in the city center. Many thanks
Tenant
4th Aug 2025 (7 mo. ago)
I unwin
The service we received was fantastic - James was so helpful with in securing a lovely flat for me and my friend. Would definitely recommend!
Tenant
4th Aug 2025 (7 mo. ago)
S B
Outdated website. Unclear and ambiguous information about the property. Never update their ads & when you call for viewing, the property is let agreed.
1st Aug 2025 (7 mo. ago)
K sings
As a fresh graduate, I was new to renting houses as a sole tenant, but peter bowes made the process much easier! Not only did he provide seamless service, he made sure that I got the best tailored renting experience with his thoughtful and expert advice! Highly recommended !
Tenant
31st Jul 2025 (7 mo. ago)
E fun
Excellent service from peter.Thanks peter
31st Jul 2025 (7 mo. ago)
F Beattie
Had a fantastic letting experience with James Gosden! He’s been very helpful from start to finish, easy to contact and very friendly :)
Landlord
30th Jul 2025 (7 mo. ago)
K Foreman
Peter Bowes has been a credit to the profession. I walked in off the street despondent about securing a flat for my son. Peter listened to my requirements & we got a great property signed up in a day! He explained the process clearly throughout & called if I didn't respond to an email. Super happy with the service I received.
Landlord
29th Jul 2025 (7 mo. ago)
K Dhadwal
I’ve just finished a 3 year long tenancy and although we had many issues along the way I just wanted to say a huge thank you to Gemma Burke. From the start she has been very thorough in her job and she was always the person we could rely on to get anything sorted in our flat. Thank you :)
Tenant
28th Jul 2025 (7 mo. ago)
A pappas
James Gosden was very helpful finding an apartment. Would recommend it.
28th Jul 2025 (7 mo. ago)
J Alexander
Thank you to James Gosden for his very efficient and helpful manner in helping me to secure a flat in Manchester. Very much appreciative of his knowledge and his support throughout. 5 ????
Tenant
28th Jul 2025 (7 mo. ago)
A Pana
Bridgfords helped me buy my first flat - Ed has been very helpful throughout the process!
Buyer
24th Jul 2025 (7 mo. ago)
M ELZUBIER
I was given a false landlord reference saying I paid 17 days late, which is untrue — I paid on time with the correct reference. This mistake cost me a property, and I only found out later what had happened. No apology was given, and Paul was incredibly arrogant and unhelpful throughout. Very disappointed.
Landlord
23rd Jul 2025 (7 mo. ago)
E ward
James Gosden was so helpful in securing our property! Very thankful!
23rd Jul 2025 (7 mo. ago)
H Shah
Great support from Dan and Jorgina during the process of moving in!
Tenant
22nd Jul 2025 (7 mo. ago)
J Woodsworth
Daniel has been top notch from start to finish, brill service.
18th Jul 2025 (8 mo. ago)
B Leyland
Daniel has been great!
18th Jul 2025 (8 mo. ago)
E Kendall
James Gordon helped up secure a rental property. He’s been amazing on the emails and very clear and helpful - cannot thank him enough.
Tenant
17th Jul 2025 (8 mo. ago)
Brendan
James was very efficient, would recommend Bridgefords based on his service.
15th Jul 2025 (8 mo. ago)
I Alao
Daniel Bright has been tremendous helping me secure a rental property. He gave me Very comprehensive information. Answers all my queries and acted as a liaison between myself and the Landlord. Good at what he does ????
Tenant
14th Jul 2025 (8 mo. ago)
A Oakford
Dan was super helpful and helped me get the property I wanted off the market quickly. Deffo recommend.
13th Jul 2025 (8 mo. ago)
A Foy
I would like to highlight Peter Bowes for his assistance in securing my brothers first rental property.
He was extremely helpful and explained the rental processes very clearly.
He is an asset to the team!
Thanks again from Aimee & Cameron.
Tenant
11th Jul 2025 (8 mo. ago)
A khalfa
Daniel at brigfords helped us sign documents and place holding deposit super quickly. Very clear information and great customer service. Recommend 100%
Tenant
11th Jul 2025 (8 mo. ago)
Z Edwards
The agent James Gosden was a great help with everything, quick with responding and made the process that much easier. Would highly reccomen.
10th Jul 2025 (8 mo. ago)
S Makengo
Moved in 2 weeks after reporting that our fridge isn't working, no communication at all after being reported other than one email stating that it'd take 3 days (same day I raised this issue). Contacted the branch to be told there's no need for updates; agreement form says 3 days for fridge issues and now we are here on week 3. We have had to go out of our way to find out when are we getting this fridge to be told it's not ready yet with no clear timescale at all.
Wish I knew who to further escalate this too as people on the phone weren't as helpful, but as property managers work within Bridgford Sales, I will assume they work under them too.
Work on your communication, inform your tenants, don't leave us in the dark. 3 weeks is TOO LONG to be told it's being dealt with now.
edit: Roommate is now considering buying a new fridge out of our own allowance due to this long process.
Tenant
7th Jul 2025 (8 mo. ago)
K VIVEK
Very unpleasant and traumatic experience. I had rented one of Bridgfords properties and even after 1.5 month since I vacated the property, they have not returned the deposit. They did a checkout report and most of the points in the report were from the original inventory. Replied to them regarding the same, and even after a month they do not have the courtesy to respond back or even acknowledge the mail. I visited the Altrincham office, they told that it is not their department but will try to sort out the matter. They did write to the manager at this office last week but I am yet to get any sort of response back.
Tenant
5th Jul 2025 (8 mo. ago)
C Feeney
James Gosden was so helpful to me and boyfriend when we were looking to find an apartment in Manchester. He was so quick and officiant and we got the flat within a day. Thanks so much for all your help James!
Tenant
4th Jul 2025 (8 mo. ago)
A Kapadia
I have just been through the process of looking, applying and being accepted for a flat, and I have never had service and communication with a letting agency like this before. I want to thank James Gosden for his hard work and making this go through so quickly. Would recommend to anyone looking for a place in Manchester.
Tenant
4th Jul 2025 (8 mo. ago)
C Sophia
Great communication and very quick to respond. Helped us secure the flat we wanted!
1st Jul 2025 (8 mo. ago)
K Akashi
I had Mr James Gosden for renting a flat and his service was incredibly quick and smooth.
Tenant
1st Jul 2025 (8 mo. ago)
kirabo
So thankful to Daniel Bright for his service and professionalism. He was extremely responsive and helpful, and I feel confident starting my tenancy with Bridgfords.
Tenant
30th Jun 2025 (8 mo. ago)
H Ghorcy
So grateful to James for incredibly quick responses and professionalism!
25th Jun 2025 (8 mo. ago)
M S
I would like to thank Mr. Daniel Bright for all his help and support throughout the process. He was very professional, friendly, and always ready to assist us with any questions we had. I am very happy with the property I have got, it’s exactly what I was expecting. I truly appreciate his effort and would highly recommend him to anyone searching for a home. Thank you so much, Daniel!
25th Jun 2025 (8 mo. ago)
L Bohémien
I was looking to rent a flat in Manchester and James was very helpful. As soon as we got off the phone, he stayed in touch through WhatsApp. He was very attentive and made the rental process easy and direct. Thank You!
Tenant
24th Jun 2025 (8 mo. ago)
A Rehan
James Gosden helped us throughout letting process and I must say he has the best customer service skills. He was super quick in answering any queries and finalising the deal.
Great asset to Bridgford’s team! ????
Landlord
14th Jun 2025 (9 mo. ago)
D Olajide
James Gosden helped us secure a rental property, and the experience was excellent from start to finish. James was incredibly helpful, responsive, and knowledgeable throughout the entire process. He took the time to understand our needs, answered all our questions promptly, and guided us through each step with professionalism and clarity. What really stood out was his genuine commitment to making the process as smooth and stress-free as possible. Thanks to James, we felt supported and well-informed every step of the way. We highly recommend him to anyone looking for assistance with renting. he truly went above and beyond!
Tenant
13th Jun 2025 (9 mo. ago)
B Watkinson
I just want to thank James gosden for his help through the process of getting me an amazing flat he has answered every email that has been sent was kind polite and professional.
Tenant
11th Jun 2025 (9 mo. ago)
T Olujinmi
Really appreciate the effort James Gosden has put in all through my tenancy application. He has been very supportive and helpful, would definitely be recommending.
Tenant
10th Jun 2025 (9 mo. ago)
R Price
Very reliable letting agency, can’t wait to move in to my new apartment
Landlord
10th Jun 2025 (9 mo. ago)
E Hine
5 star for the services provided by Dan Mooney.
5th Jun 2025 (9 mo. ago)
A Shatwell
Big thanks to Ed Fisher for helping sort out our last home. We felt he cared about us as much as the seller which was a breath of fresh air after some other estate agents we have come across whilst searching for a house. I would highly recommend!!
4th Jun 2025 (9 mo. ago)
S Xu
the agent Dan Mooney are very friendly to customers, highly efficient in handling affairs, and have helped me a lot in renting a house. Moreover, he have made effective communication between me and the landlord very easy.
Tenant
3rd Jun 2025 (9 mo. ago)
I Khan
5 star for the services provided by Daniel Wright.
Everything went smooth and hassle free
29th May 2025 (9 mo. ago)
A Vernoum
James Gosden worked so hard on our letting. He kept in touch the whole way through the process, which makes all the difference in a time sensitive situation like ours. I wouldn't hesitate to use James and the Bridgfords team again.
Landlord
28th May 2025 (9 mo. ago)
D Cardone
Peter Bowes helped me expedite my move from London to Manchester, in under one hour I secured an apartment 5 minutes walk from my new office!
I was guided by Peter to view the apartment and and go through the documents all online/remotely with an insanely quick process.
Tenant
28th May 2025 (9 mo. ago)
J Howard
We are currently involved with a deposite dispute through countrywide. They're in the landlords back pocket.
Peter Cleaver told me, that id misunderstood a SAR request and couldn't put one in to access my own information. Even though I have done and it's been completed so a scare tactic to try and settle the matter quickly.
Told me I should agree to the landlords side so it can be done "and he can work on other things"
Clearly not interested in being fair between landlords and tenants. Will be taking matters further
Tenant
23rd May 2025 (9 mo. ago)
O Oshingbade
Thanks very much Mr Daniel for your prompt response and professionalism, very much appreciated.
15th May 2025 (10 mo. ago)
Kenneth
Right this moment I’m writing this at 6:24pm on the 9th of May 2025, no call backs from Daniel since this morning: Peter informed us the property is actually not ready yet for move-in, which is supposed to be tomorrow 10th May 2025.
I wonder what caused them to rush us to have an earlier move-in date awhile ago if the property is not even ready. No apologies on the phone and all they can say is “there’s nothing we can do”. What a sentence from a letting agent, at the same time not providing any options or alternatives. We have new landlord’s direct contact so we are quite sure which party is responsible. Any additional expense incurred to save myself and my partner from being homeless in such a short notice, will be documented and send receipts/invoices your way, such as accommodation cost, storage fees and removal fees. Lastly this incident will be reported to Redress Scheme and possible legal action if whoever that is in charge of the situation failed to provide proper written explanation and compensation, IN TIME.
Thanks for reading and hope you all have a great weekend.
Tenant
15th May 2025 (10 mo. ago)
W jamshed
Thanks to Mr Daniel Bright who showed me property on the same day and was very professional and helped me secure the property professionally
13th May 2025 (10 mo. ago)
Anonymous Homeseller
No contact 6 months after the property initially hit the market, not even to ask to bring the price down. Awful experience will be trying a different agent.
Seller
9th Apr 2025 (11 mo. ago)
W SUN
Very professional and patient?Nice service?
25th Oct 2024 (1 year ago)
M Nixon
Tom Richmond has been really helpful and prompt replying to my calls and emails :)
24th Oct 2024 (1 year ago)
J Childs
Significant incorrect information was adverised with a property sale listing. If this was listed correctly we wouldn't have even viewed the property or offered.
Correct information was found with searches; due to this, we had to pull out the sale and incurred over £1k legal costs.
Very unhappy, this branch cost me money and caused alot of disappointment.
Buyer
23rd Oct 2024 (1 year ago)
T Drury
I used Bridgefords to find my new home in Manchester and dealt with a lettings rep named Thomas. The communication was excellent and I could rely on swift and help responses. The process was as stressless as it could be due to the exceptional levels of customer service. Would 10/10 recommend using Bridgfords.
Tenant
22nd Oct 2024 (1 year ago)
S parapolas
Happy with their service until u decide to not continue with Brudgefords. They will charge for leaving dust inside their cupboards.
Landlord
21st Oct 2024 (1 year ago)
G Quaranta
Dan Mooney has been extremely helpful in the whole process. Due to an error of another person no one had been allocated for my view, but Dan accepted to show me the property anyway. The rest of the process and the communication with the landlord has been really fast and in less than 24 hours I confirmed the tenancy! Thanks!
Tenant
18th Oct 2024 (1 year ago)
K Kadlec
Dan has been a breeze to work with so far in getting the booking all sorted. No complaints at all would give 6 stars if I could
18th Oct 2024 (1 year ago)
T Jo
Daniel insisted we leave a review and we're glad to because altogether we had a good experience. From arranging our viewing to making the application, was all very fast, and once the landlord accepted, the referencing was promptly organised and completed. We moved in on the date we were told at the start of referencing and Daniel was responsive and quick in finding answers to our questions once we moved in. We sometimes struggled to get through to the lettings team when calling in, which was frustrating. But responses via email and WhatsApp were good. Thank you Daniel and team for all your help!
John and Tash.
Tenant
17th Oct 2024 (1 year ago)
B Ngorima
Daniel Bright was quick and always at hand regarding my tenancy application. all the information was clear and precise and made the whole process effortless
Tenant
15th Oct 2024 (1 year ago)
J Tomlinson
Having moved a few times in Manchester with different estate agents I was so happy to have chosen Bridgefords for my most recent move! Thomas Richmond has been the most helpful member of staff and made this move super easy and stress free, his responses were quick and helpful, and was able to answer all my questions and help me secure my new property! Thank you Thomas ??
14th Oct 2024 (1 year ago)
C LOUIS
Patient, professional and helpful
10th Oct 2024 (1 year ago)
D Smith
Daniel Bright was extremely helpful when we were trying to secure an apartment in Manchester. Even helping us reduce the asking price for the rent. He was quick to respond and always answered any questions we had. Within 24 hours we had secured the apartment with a successful application. Would definitely recommend to anyone looking to rent with Bridgfords.
Tenant
10th Oct 2024 (1 year ago)
T McCrory
After initial emails about our deposit, have since been unable to contact them to actually get it back. We have repeatedly tried to call and email and there has been no answer, it seems like we are being ignored.
Tenant
10th Oct 2024 (1 year ago)
Frankie
Completely waste of time. They asked for lots of informations and it turned out the viewing could not be scheduled.
26th Sep 2024 (1 year ago)
Dafydd
Extremely helpful and managed to get us a flat tenancy within a few days! Usually takes months in this market. Really friendly people on the phone as well that answer all your questions.
Tenant
25th Sep 2024 (1 year ago)
D Khan
These guys are great Daniel Bright from the team helped me arrange my apartment in very short notice! I’d for sure recommend
21st Sep 2024 (1 year ago)
J Sun
Thanks to Thomas Richmond for his fast and professional assistance throughout our rental process! He was incredibly responsive from start to finish, always providing clear answers to our questions and making the whole experience smooth and worry-free. We truly appreciate his dedication and hard work in helping us find our ideal home. Highly recommend him!
Tenant
20th Sep 2024 (1 year ago)
H Horváth
I had the most professional, easiest and best experience thanks to Daniel Bright, he has been so friendly and just truly amazing throughout my whole renting process! Thank you!
Tenant
19th Sep 2024 (1 year ago)
A lynch
Friendly staff ! Was very welcoming on the phone. Really easy application process. Would recommend! Thank you.
19th Sep 2024 (1 year ago)
??
After I meet Daniel, everything makes easier. He is a very professional and kind person. He help me to find a best property I ever meet. Thank you Daniel.
13th Sep 2024 (1 year ago)
M Meastro
We had a great experience with Bridgford Estate Agents as students coming to study in the UK. Daniel from Bridgford was especially helpful in finding us a suitable property and made the whole process easy and stress-free. Highly recommend their services!
Tenant
13th Sep 2024 (1 year ago)
P Rivera
Really grateful to Dan Mooney’s for his help and patience during the letting process. It means a lot in the current crazy lettings market! The process is mainstreamed and online which is great and their willingness to use current tools like WhatsApp and videos helps a lot when you are very busy trying to book and attend so many viewings.
Landlord
13th Sep 2024 (1 year ago)
N Birmingham
Had a great experience with Dan Mooney, he was very helpful, answering any questions I had in a quick manner - highly recommend
12th Sep 2024 (1 year ago)
S Nzenwa
I had an excellent experience with Thomas Richmond. He provided excellent guidance to me and walked me down the whole process. I would’ve lost the property if he didn’t tell me paying 6 months upfront was an option. He basically held up this deal
Tenant
12th Sep 2024 (1 year ago)
D Chen
I am so happy, Daniel help me find a wonderful place. He is very professional and kind. I recommend Daniel if you are looking for letting.
Landlord
11th Sep 2024 (1 year ago)
???
Great service ???????? Nice job Mr.Dan
10th Sep 2024 (1 year ago)
L Mayes
Great help, Daniel and Paul made the whole process exceptionally easy. They were very quick to respond to messages and considerate of our difficult circumstances.
9th Sep 2024 (1 year ago)
A Ademola
I’m currently trying to let an apartment with Bridgfords Lettings and I have been liaising with Thomas Richmond. Thomas has been very helpful all through my application and viewing. He’s always a phone call away and ready to answer any questions I have.
Thank you for making this a seamless experience for me, Thomas.
Landlord
9th Sep 2024 (1 year ago)
A Alhadlaq
I had an excellent experience working with Dan Mooney as my letting agent. He was professional, responsive, and extremely helpful throughout the entire process. Dan made everything smooth and straightforward, from answering all my questions to guiding me through the contract and payment process. His communication was always prompt, and he went above and beyond to ensure all my concerns were addressed. I highly recommend Dan to anyone looking for a reliable and efficient letting agent. Thank you, Dan, for your outstanding service!
Landlord
6th Sep 2024 (1 year ago)
A Bonolo
Very efficient and seamless, handled the inquiry and application without any hassle, thanks to Daniel for all the help and the good work.
6th Sep 2024 (1 year ago)
R Abedzadeh
What a fantastic experience me and my homemate had!
As international students, we were facing with various worries that renting a flat was only one of them (one of the biggest ones though)
Mr. Daniel Bright kindly guided and helped us with the process of renting our flat.
I cannot thank him enough.
I highly recommend them????????
Tenant
6th Sep 2024 (1 year ago)
A Abedzadeh
As an international student who is not familiar with the city and conditions, I really appreciate their attempts specifically Daniel Bright to help me rent a flat.
Tenant
6th Sep 2024 (1 year ago)
F Onamhengben
I must say my experience with Bridgfords letting has been the best. Daniel Bright is a real star! He answered calls and emails quickly, exceptionally supportive and efficient and I can’t recommend him enough…absolute 10/10!
Thank you Daniel, for your top notch service!
Landlord
6th Sep 2024 (1 year ago)
K Jones
Can’t fault them so far. I have dealt with Daniel Bright and he’s been very consistent with communication and has made letting somewhere smooth sailing in comparison to other letting agents
Landlord
6th Sep 2024 (1 year ago)
B Ali
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4th Sep 2024 (1 year ago)
M Young
Tom Richmond was incredibly helpful - I have had to arrange looking for accommodation in Manchester while living in Dartford, and Tom kept in touch, was patient and very supportive. He made a stressful situation much less so.
4th Sep 2024 (1 year ago)
R Ganesh
I had an outstanding experience with Dan Mooney from Bridgfords
Lettings Agency. Despite his busy schedule, Dan was incredibly
friendly, patient, and professional throughout the entire process of
securing a house for us. He never made us feel rushed or like a
burden, always taking the time to answer our questions and address our
concerns with a reassuring attitude. His promptness and dedication
made the whole experience smooth and stress-free. I highly recommend
Dan for anyone looking for a reliable and supportive agent! Thank you,
Dan, for making this journey so comfortable for us!
Tenant
4th Sep 2024 (1 year ago)
M Prasad
I was talking to Thomas from BridgFord for renting a property, he was very helpful and supportive in processing my application. appreciate it. Thankyou
Tenant
30th Aug 2024 (1 year ago)
Y Edwards
Had a great experience with the company in securing a property. Thomas Richmond was great! Really helpful, efficient and friendly! Couldn’t be happier with his help and the service at the company, he really made the transition of moving property easy and joyful for once!
Thanks Thomas!! :) :)
29th Aug 2024 (1 year ago)
P Smitt
I had never used a letting agent before with regard to my UK properties and subsequently did not know what to expect.
I approached Bridgfords with a written enquiry and within 24 hours a member of their letting staff (Thomas Holland) contacted me with several available dates to view the property. Thomas very patiently explained the current rental market in Manchester and the various levels of service Bridgfords could offer.
There was no hard sell whatsoever and all that Thomas told me (based on his years of experience) I found both useful and informative.
Once agreed to lease, photos of my property were taken along with a video and it put on the market via Bridgfords various portals.
Within just 24 hours 3 independent tenants were interested in leasing my property.
I was then handed over to Daniel Bright in 'Lettings' who helped select who we thought would be the most ideal tenant. Being a landlord it can be worrying to lease a property fearing what state it may be left in and will the tenant pay the rent etc but all these risks were mitigated by Bridgfords doing their due diligence/background checks.
Unfortunately at this stage I suffered a sudden and severe health condition (heart attack) but in my forced absence both Thomas and Daniel pushed on (with very little help from me) to ensure my property was ready and that the tenants remained informed.
Thomas and Daniel were absolutely superb throughout.
Having to recoup from my illness with time in hospital both Thomas and Daniel together worked hard to remove a huge amount of workload and subsequent stress from me personally making the entire leasing process very simple and effortless.
I'm sure there are various other agencies that provide leasing services at competitive rates but I can't imagine they would come close to providing the level of care and service given me by Thomas and Daniel of Bridgfords (Manchester).
I can't recommend Bridgfords (Thomas and Daniel) enough, great couple of guys who supplied and truly excellent service.
AAA+++
Landlord
22nd Aug 2024 (1 year ago)
M Ibrahim
Daniel bright was really helpful in guiding me to find the flat I was looking for. Also gave me great insight when we viewed the property. Also very patient with the whole process. Top guy and much appreciated thanks
21st Aug 2024 (1 year ago)
E Victor
A big thank you to Thomas Richmond, I was extremely stressed out as I only had a week and a half to move out of my old house, he made the process the easiest possible and I moved in just in time.
Thank you again Thomas.
Tenant
16th Aug 2024 (1 year ago)
R Harley
Thank you to Briony - you made my day and are so supportive! Helping me find my dream home for my first year in Manchester!! :)))
Tenant
14th Aug 2024 (1 year ago)
T Oyetunde
Daniel was so lovely helpful in our hunt for an apartment that fit our needs! It was very smooth process.
14th Aug 2024 (1 year ago)
D Hatton
Daniel was very helpful throughout the whole process and allowed us to get the flat we wanted !
13th Aug 2024 (1 year ago)
S AlMohammed
I had an excellent experience working with Tom Richmond, who helped me secure my flat. Tom was incredibly professional, attentive, and made the entire process seamless. He was always quick to respond to my inquiries and ensured that everything was handled efficiently. Tom’s dedication and expertise really made a difference, and I’m grateful for his assistance in finding the perfect place. I highly recommend Tom to anyone looking for a trustworthy and reliable estate agent!
Tenant
13th Aug 2024 (1 year ago)
W Kendrick
Thomas has been great! Really speedy getting us set up, organising a viewing, and professing all the paperwork. He could clearly see we were really keen on the specific property and did everything he could to help us secure it in a timely manner. Highly recommend - thanks again mate!
Tenant
10th Aug 2024 (1 year ago)
C clarkson
Tom Richmond was brilliant in our search for a flat. I called Tom on Wednesday about a certain flat and detailed how keen we were and a necessity that we were in fast. He answered emails & calls quickly & helped us to negotiate a great price for our rental. I’d highly recommend.
Tenant
9th Aug 2024 (1 year ago)
W Obaleke
Great service!! My friend and I’s experience has been extremely smooth and amazing. Daniel Bright has been of great help throughout, right from the property viewing to the application process. I would highly recommend
Tenant
7th Aug 2024 (1 year ago)
H Pearce
We originally hadn’t planned to use Bridgfords, however the companies we were working with were useless!
We walked into their Manchester office and we were met with Daniel.
He has been unbelievable in our the coordination of our rental agreement. Very quick response times, and overall incredibly helpful throughout the process. Couldn’t recommend him enough.
Hopefully moving in next week!
Tenant
7th Aug 2024 (1 year ago)
R Birchall
Really happy with how helpful Brigfords have been! Daniel Bright has been amazing and has really has gone the extra mile to make sure we are happy. Would definitely recommend.
7th Aug 2024 (1 year ago)
P Bazzari
Tom has been completely helpful and swift with replies. He’s given great responses in these past few weeks. I commend
5th Aug 2024 (1 year ago)
Ria
So far throughout the process of enquiring to rent, Daniel has been super helpful and on hand via email, WhatsApp and phone to answer any questions and speed up the process. Thank you! - Keesha
Tenant
5th Aug 2024 (1 year ago)
P Wygl?dacz
Adeel and Lydia were verry helpfull, helped me to get afordable mortgage in thos times, thank you.
Buyer
5th Aug 2024 (1 year ago)
G Amirthalingam
Excellent support team. I had the pleasure of working with Daniel Blight and he was completely supportive and lovely throughout the process. Made my application process easy.
2nd Aug 2024 (1 year ago)
O Ajayi
Very amazing service. Swift and easy! Thank you Daniel.
2nd Aug 2024 (1 year ago)
J tappuni
We have found Bridgefords to be an excellent estate agent. We worked with Tom Richmond who was very professional, knowledgeable and an very good estate agent.
2nd Aug 2024 (1 year ago)
O Casey
My experience here was amazing for a first time renting solo can be a pretty nervy experience , but all that was put to ease because of Thomas Richmond , he made everything about the process smooth and it was a unbelievable experience dealing with him , the professional approach and incredible communication made this so , and he is just a lovely person , id highly recommend Thomas and Bridgfords for their amazing service
Tenant
29th Jul 2024 (1 year ago)
F Wong
My husband and I were very pleased with our experience working with Bridgfords. Thomas Richmond, who helped us find tenants for our property, was exceptionally supportive. His professional approach and clear communication ensured that the entire process was efficient and stress-free. I highly recommend both Bridgfords and Thomas for their outstanding service and dedication.
Landlord
26th Jul 2024 (1 year ago)
S J
Visited the branch last week. I was assited by Daniel Bright and he gave me a list of all the properties to choose from and we decided the property got a virtual viewing done and the process was completed within a few days and I am on the referencing stages awaiting my approval. Excellent service and response. Daniel helped me throughout the process and assisted me promptly. Thank you
Tenant
25th Jul 2024 (1 year ago)
J Vlogs
Today, I visited their office to inquire about a property. Although I didn't get any details about the property I inquired about,l but the staff was very nice and answered all my questions very patiently
23rd Jul 2024 (1 year ago)
H Naeem
Great service!
Got in touch with Daniel Bright and within a day we had the process kicked off and expedited. Amazing turn around time and support throughout the lettings process.
Landlord
23rd Jul 2024 (1 year ago)
S McClatchey
Many thanks to Thomas Richmond for getting things sorted for my flat so quickly. He was a lot of help when I popped into the branch in Deansgate and then stayed in touch to help me sort out a new rental property. Quick and efficient process and friendly staff.
Tenant
23rd Jul 2024 (1 year ago)
D Maina
Thanks Daniel Bright, Fantastic team. I highly recommend
19th Jul 2024 (1 year ago)
N Wob
Myself and my brother were looking to rent in Manchester and had been let down by a lot of estate agents/viewings etc.
We saw a property go up on right move and had a lot of trouble applying and request information/viewing however, as soon as we spoke with Daniel Bright at Bridgfords to secure the apartment, we were sorted.. He was incredibly helpful, quick and so friendly!
Thanks Daniel :)
Tenant
19th Jul 2024 (1 year ago)
I Olaleye
Thank you Daniel Bright, what a lovely gentleman. Very efficient and effective, always ready to answer any questions and was always on time.
Thank you.
18th Jul 2024 (1 year ago)
J Sullivan
Dan Mooney was really Helpfull.thanks dan
17th Jul 2024 (1 year ago)
B Speakman
We've received great customer service from Daniel Bright, who's been very helpful in guiding us through the tenant process!
Tenant
16th Jul 2024 (1 year ago)
A Deriabina
They’ve added a flat on Rightmove saying that it’s for a couple and when I called they refused me, saying that it’s for a single person. Please be specific in your descriptions to avoid confusion for potential tenants!
Tenant
15th Jul 2024 (1 year ago)
M Adegoke
Agent Daniel bright
12th Jul 2024 (1 year ago)
E Johnson
Daniel from the Manchester branch was extremely helpful and efficient in aiding my property move. What a guy.
12th Jul 2024 (1 year ago)
C mzd
Great company to work with - managed to get me a rare pearl in the system. Thanks for all your help. 5 stars all the way
11th Jul 2024 (1 year ago)
C Dhillon
These guys are brilliant!
Thank you so much to Dan Mooney and Thomas Richmond for all of their help and putting up with my miniature time scale to have me referenced and moved.
Super polite, helpful and efficient. Process has been smooth sailing and no messing around. One of the best estate agents I’ve used in the 5 years I’ve been renting. Love the fact I don’t have to constantly call and chase these guys, they are just on the ball and get the job done.
Tenant
11th Jul 2024 (1 year ago)
J Collins
I was struggling recently to secure flat due to the over saturated market. The team were very on the point, fast and efficient and went above and beyond unlike other letting agents I had contacted.
Reference to Daniel who was ace throughout the process.
Tenant
9th Jul 2024 (1 year ago)
D Siddig
Me and my husband had a great experience with Bridgfords. Thomas Richmond was the agent who helped us secure the flat and he was so incredibly helpful! while securing a flat. His professionalism and transparent communication made the process smooth and stress-free. I would highly recommend for their exceptional service and personalized approach.
Tenant
8th Jul 2024 (1 year ago)
edetian
I would like to express my sincere thanks and gratitude to the whole lettings team at Bridgfords Lettings, Manchester Hacienda, who worked professionally, tirelessly and with boundless dedication to secure a tenant for my flat. In particular, thanks must given to Daniel and Thomas who went the extra mile to get prospective tenants to view the property. This was a collabotive effort of the whole lettings team including senior management. My expectations in terms of communication, effort and overall quality of service and delivery were met and exceeded.
Kind Regards
Ian
I am incredibly thankful to Daniel for his exceptional service in helping me find a suitable tenants for my property. His courteous demeanour and responsiveness were truly commendable, making the entire process smooth and efficient. I deeply appreciate his dedication and helpful attitude that went above and beyond my expectations. Thank you for your outstanding work.
Kind Regards
Ian
Landlord
8th Jul 2024 (1 year ago)
O Bennett
Bridgefords were extremely helpful in assisting me in securing my first house. Edward and Lydia were incredible from start to finish throughout the process. Adeel (mortgage advisor) was also very supportive and provided sound advice that allowed me to acquire my desired property. They were extremely efficient and always on call to answer any questions I had! They were prompt in updating me and I would recommend them to anyone! A huge thank you!
Buyer
8th Jul 2024 (1 year ago)
Anonymous Home Buyer
Adeel was an extremely helpful mortgage advisor for a first time buyer like myself. He guided me through the process and gave best advice to ensure I acquired my preferred property. Would definitely recommend using him again!
Buyer
8th Jul 2024 (1 year ago)
V Dragan
Certainly! Here’s a well-rounded and professional review for Adrian Domagalski at Bridgfords Sales and Rent Agency:
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I am pleased to share my exceptional experience with Adrian Domagalski from Bridgfords Sales and Rent Agency. From the outset, Adrian demonstrated unparalleled professionalism, extensive market knowledge, and a genuine commitment to customer satisfaction.
Adrian's expertise in the real estate market was evident in every interaction. His deep understanding of the local market trends and property values provided invaluable insights that guided us in making informed decisions. Whether it was sales or rentals, Adrian’s comprehensive knowledge ensured we were always a step ahead.
Communication with Adrian was always seamless. He maintained open lines of communication, promptly addressing any queries or concerns. His ability to explain complex real estate concepts in a clear and concise manner made the entire process stress-free and enjoyable.
Adrian’s dedication to his clients goes beyond mere transactions. He takes the time to understand individual needs and preferences, tailoring his approach to match. His personalized service and attention to detail made us feel valued and well taken care of.
Moreover, Adrian’s negotiation skills are top-notch. He tirelessly worked to secure the best deals, showcasing his commitment to achieving the best outcomes for his clients. His strategic approach and tenacity were instrumental in navigating the complexities of the real estate market.
In addition to his professional acumen, Adrian's personable and approachable demeanor made working with him a pleasure. He consistently demonstrated integrity, transparency, and a genuine desire to help his clients succeed.
I highly recommend Adrian Domagalski at Bridgfords Sales and Rent Agency for anyone seeking a reliable, knowledgeable, and client-focused real estate professional. His exceptional service and dedication set him apart in the industry.
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6th Jul 2024 (1 year ago)
H Chohan
Good experience, Dan Mooney helped lots and made the process of renting easy and fast. Very good communication and service.
Tenant
6th Jul 2024 (1 year ago)
G Dempsey
Our service was great, from Dan Mooney. Excellent all the way through. Would recommend
6th Jul 2024 (1 year ago)
J Bladen-Kay
Tried to view 2 apartments. Apartment 1 they rang literally an hour or so to say that they ‘couldn’t find the keys’ when we were already on our way. Today they didn’t turn up at all. Rang the office and the girl meeting us apparently finished at lunchtime and had left a note to say that the viewing had been cancelled. No one had informed us. All this in one week. Poor.
5th Jul 2024 (1 year ago)
A Harper
Daniel Bright is an exceptional letting negotiator, the entire process from interest to offer accepted was seamless, quick and highly professional. If anyone is looking for a new place in the Manchester area, Daniel is your man.
Thanks again ????
Landlord
5th Jul 2024 (1 year ago)
M Jewkes-Yale
Bridgfords were helpful during the process of renting a property, Daniel in particular was good at keeping us calm during the stressful times and the process was very quick.
Tenant
5th Jul 2024 (1 year ago)
R Hughes
I had a few minor issues at the apartment in Warrington and sent over 26 Emails to Bridgfords management company and within 6 months nothing got fixed in my apartment the management and the landlord played mind games with me for the whole 6 months since then I have now reported this matter to the landlord property ombudsman
Tenant
4th Jul 2024 (1 year ago)
J A
I spoke with Daniel a couple of days ago about an apartment as it was super last minute for me. I got an okay in about two working days. He has been effectively with keeping me in the loop. Super grateful!
4th Jul 2024 (1 year ago)
R Wolff
Had a really smooth process with the aid of Daniel Bright, could not have had better help throughout the process. He has been helpful and very quick to respond whenever needed.
4th Jul 2024 (1 year ago)
N Lundy
Highly recommend Daniel Bright! ???? super friendly and kept us in the loop about everything. Thank you!!! :)
4th Jul 2024 (1 year ago)
J Mullarkey
Only 2 issues were ever followed up on out of the roughly 20 issues we reported and that was the broken window and the broken front door. To get the dishwasher replaced it took over 3 months of calling twice a week. Don't be surprised if the person in charge of your tendency at Bridgfords is only leave every time you call.
When we complained bout how filthy the apartment was when we moved in we were told by the manager of the Manchester office "well its not going to get a £500 clean". It didn't look like they spent £50 to cleaners. When we spoke to the land lord on it they said Bridgfords took hundreds off the previous tenants to have it cleaned. where that money went I'm sure was to bridgfords profit margains.
On moving out we left the place exceptionally more clean than how we got it but still got a very long detailed report of how dirty it was and complained about the issues we reported when we moved in but they never fixed. Bridgfords said this about our deposit on checkout "I would advise that the landlord has decided to proceed with the works themselves, and therefore the offer of £100 to be deducted is a lot less than if we had arranged for the works to be organised through one of our contractors, which was previously advised by myself as a result of the checkout report."
They admittedly said they would have charged us a lot more if the landlord did not intervene.
when I provided proof of the damage they wanted to charge us for they said I can appeal but it can take 3 months, which I'm sure they know most people need there old deposit to pay for a new one. we did not appeal because of this
I viewed the apartment, it was a nice apartment but dirty we were promised it would be cleaned. On move in day, the apartment looked like it got a quick wipe of a mope and the garbage was taken out. Apart from that it was filthy. Dirt, cobwebs and cigaret puds on the balcony. cupboards were stained. Carpet was was torn around the edges. toilet seat was dirty and heavily stained with fake tan. paint splattered on worktops. dishwasher broken, window broken, wouldn't close. all the furniture in the bedrooms were half broken, drawers fallen down on top of each other the base of some drawers split. couch high stools and tiles were all filthy. oven not properly cleaned thick grease around the seal. carpet stained, curtain very stained.
Throughout out tendency we had the following issues, mould growing in bathroom, worktop seal lifting, carpet getting progressively more frayed on the edge where it was coming away fro the seal.
Tenant
27th Jun 2024 (1 year ago)
D Hu
Big thanks to Dan Bright! Help me get everything sorted nicely and quickly! Amazing experience working with the guys here!
26th Jun 2024 (1 year ago)
Y Ali
Daniel Bright was great, very quick and helpful in getting us the property and available for any questions
Tenant
26th Jun 2024 (1 year ago)
E Vernon
We dealt with Thomas when trying to find a property to rent in Manchester as postgraduates. He was so helpful and helped us every step of the way and was our point of call for any issues or queries. Was a smooth process with all thanks to him! :)
Tenant
25th Jun 2024 (1 year ago)
T Hunter
Daniel bright has been nothing but amazing really got everything sorted out fairly quickly and very clear on the instructions that I needed to follow thank you Daniel for the house
25th Jun 2024 (1 year ago)
H Atkins
Had wonderful service from our agent Thomas Richmond. He was always prompt with replying to us and really helped with expertise and care through the whole process.
25th Jun 2024 (1 year ago)
A Muneer
Exceptional Service! 5/5 Stars
I am thrilled to recommend Daniel Bright, a outstanding property letting agent who exceeded my expectations. Daniel's expertise and dedication helped me secure a fantastic apartment at a very reasonable price. His professionalism, prompt communication, and friendly approach made the entire process seamless and stress-free. He truly went above and beyond to ensure I found the perfect home. If you're looking for a reliable and efficient agent, look no further than Daniel Bright. Thank you, Daniel, for your outstanding service!"
Landlord
20th Jun 2024 (1 year ago)
W F
Just got a flat confirmed. Shout out to Dan Mooney for being a great help. Very quick and hassle free.
Tenant
20th Jun 2024 (1 year ago)
E smith
Daniel was very helpful and friendly and made our experience very quick and easy. Would highly recommend
20th Jun 2024 (1 year ago)
B Asim
It’s amazing service super fast process to move property. Big thanks to Daniel for great customer service
20th Jun 2024 (1 year ago)
A Ayorinde
Dan Mooney is an amazing rental agent! He made the process easy. Very responsive and friendly. Highly recommend
Tenant
20th Jun 2024 (1 year ago)
A Farooq
5/5 stars! We are absolutely delighted with the service we received from Daniel Bright! He is the perfect agent - professional, efficient, and went above and beyond to meet our needs. Daniel managed to handle everything for us within less than 24 hours, and both my partner and I are thoroughly satisfied with the outcome. His dedication and expertise made the entire process seamless and stress-free. We highly recommend Daniel to anyone looking for top-notch service!
20th Jun 2024 (1 year ago)
J March
I have used Bridgfords to rent a new flat in Manchester and Dan Mooney made this as smooth and easy as possible. It was a quick process and I would definitely recommend them.
Tenant
19th Jun 2024 (1 year ago)
J Rich
Myself and my flatmates have just used bridgfords to find a new flat, and so far the experience has been great. I called about the property and spoke to a lovely agent called Dan Mooney who helped us through the process. Super responsive and helpful in getting things moving, he’s made the process so much easier than we had expected!
Tenant
19th Jun 2024 (1 year ago)
J osarodion
I had a fantastic experience working with Tom at Bridgeford Lettings. He was instrumental in helping me secure a house in Manchester. Tom was incredibly knowledgeable and patient, answering all the questions I had about the property. His professionalism and dedication made the entire process smooth and stress-free. I highly recommend Tom and Bridgeford Lettings for anyone looking for a new home!
Tenant
18th Jun 2024 (1 year ago)
K Longson
Landlords be warned, appalling service. Bridgfords have never been particularly brilliant but my recent experience takes the biscuit. My tenants gave notice on 15/4 and I received an automatic email saying that someone would contact me to discuss re-let. I heard nothing until 20/5 when I was contacted to be told that the property had been on the market and had received no interest. I checked rightmove and it had only been listed that day (!!), but for £150-200 more than market rent (no one had checked the price with me first). I instructed them to reduce the price which then didn’t happen for a further week and only after further chasing. Rang a number of times to speak to the lettings manager but he was never free and didn’t return my calls. By 10/6 I’d still heard nothing and not been notified of any viewings so instructed a new agent. When I rang to arrange key collection I was told that there had been enquiries but they ‘hadn’t got round to getting back to anyone’ - very reassuring when I’m paying the mortgage out of pocket and my flat is sitting empty! No apology when I collected the keys, just lots of people wafting around the office seemingly doing nothing. New agent came round within 24 hours of my call, photographed the property, put it on rightmove and then had to suspend the listing within 5 hours due to the number of enquiries. 6 viewings the next day and I have a tenant. Unbelievable.
Landlord
17th Jun 2024 (1 year ago)
jobinbv
Very professional and good service.
Thomas Richmond assited me in finding a new place to stay and i was able to get the corrent information and details.
Tenant
15th Jun 2024 (1 year ago)
S Foley
Awful customer service from Bridgfords. There is zero protection for tenants. My daughter is due £750 deposit from a landlord through Bridgfords. The landlord is refusing to return deposit, despite a successful move out process. Bridgfords are refusing to help stating the landlord has “insufficient funds in his account to return the deposit”. This has been going on for 3 months and rather than trying to rectify the issue or taking some responsibility on behalf of the landlord, Dan Mooney and his manager are more concerned about dismissing my daughter and avoid giving me updates directly.
Use Bridgfords if you need to but make sure you ensure the landlord is signed up to a deposit protection scheme, purely so you can avoid this situation when you vacate a let.
Tenant
12th Jun 2024 (1 year ago)
M Wright
I am very happy with the cervice received from Bridgeford lettings. Danial Bright has been exceedingly helpful in guiding us through the process.
Landlord
12th Jun 2024 (1 year ago)
M Shinganya
Dan was very friendly and professional and kept to his timeline as promised !
11th Jun 2024 (1 year ago)
J Cunningham
Dealt with Daniel, pleasant and speedy experience
6th Jun 2024 (1 year ago)
D Oxley
Thanks to Thomas Richmond for their help while renting through Bridgefords. They were friendly and quick on the responses which just made everything easy :)
Tenant
30th May 2024 (1 year ago)
H Rakotondratrimo
The letting team was really helpful throughout the process. Thank you very much!
Landlord
29th May 2024 (1 year ago)
M Tajudeen
Daniel Bright did an Excelent job i. getting me an apartment of my choice
29th May 2024 (1 year ago)
M Evans
Danielle was so helpful, he found and secured us a beautiful apartment in less than a day. I would recommend him to everyone who is looking for somewhere to rent in central manchester.
Tenant
29th May 2024 (1 year ago)
N Harrison
I've had a great experience with Bridgfords. They're a great bunch of people, and I've especially appreciated the assistance provided by Dan Mooney, who has been and continues to be very helpful, kind, and diligent. Thanks all!
29th May 2024 (1 year ago)
I alrasheedi
?
The customer service is very great and they are helpful with the customers
24th May 2024 (1 year ago)
C Fanning
Daniel was extremely helpful and got our flat sorted for us quickly.
Tenant
24th May 2024 (1 year ago)
E Peoples
Super helpful and easy process thanks to Daniel Bright! Responded to all questions almost right away and always got the help i needed :)
24th May 2024 (1 year ago)
Anonymous Homeseller
Bridgfords, through Ed Fisher, were the first to contact us from the panel provided by Get Agent and was keen, proactive and offered a fantastic service, which he has duly provided.
Seller
23rd May 2024 (1 year ago)
T Banksie
Recently moving flats, Daniel Mooney went ABOVE and BEYOND in helping me find my new home. Would completely recommend them in the future in helping anyone find the perfect place for them. Quick, effective, professional and charismatic. Couldnt have asked for a smoother experience. 5 STAR SERVICE!
Tenant
21st May 2024 (1 year ago)
D Price
My experience of dealing with Dan Mooney was exceptional - from start to finish he made the rent acquisition process very smooth and without problems.
Thanks a lot Dan!
Tenant
20th May 2024 (1 year ago)
N Taguchi
Dan mooney was a great help to us during the whole process.
16th May 2024 (1 year ago)
K Sadik
I was looking one bed flat rent in Manchester, I know the stress and anxiety for finding a decent place to rent, however after speaking Daniel Bright, everything was done in 24 hours. I have paid the deposit and completed the referencing for few hours.
Great service and amazing customer support from Daniel Bright and his team.
Tenant
15th May 2024 (1 year ago)
A Rothery
Dan has been great at helping us through the process of renting a property - recommended
Tenant
15th May 2024 (1 year ago)
A Briggs
Had a fantastic viewing experience with Dan. They made us feel super comfortable and took away the stress of the viewing process.
15th May 2024 (1 year ago)
Jia
Daniel Bright made the letting process really easy and straightforward with really good and consistent communication throughout :)
Landlord
15th May 2024 (1 year ago)
Michael
My partner and I have recently used Bridgfords to rent a new flat. Daniel Mooney has been exceptionally helpful throughout this, and has provided a fast and efficient service throughout the process. We have felt very well informed!
I would very much recommend using Bridgford’s!
Thanks again to Daniel. We will definitely be looking to use them for our next tenancy!
Tenant
14th May 2024 (1 year ago)
A Bell-Bowling
Bridgfords Lettings were a delight to work with. They attentively addressed all my renting concerns, putting me at ease and leaving me feeling happy, satisfied, and excited about moving into my new home.
Tenant
3rd May 2024 (1 year ago)
M Younus
Dan Mooney is probably the best lettings agent I’ve ever dealt with. He goes above and beyond and is incredibly good at what he does. He seamlessly arranged a viewing for me and created a frictionless experience from start to finish. He endeavoured to establish an efficient means of communication between myself and the landlord and no amount of praise that I throw his way will be sufficient. Give that man a pay rise! He is truly an asset to Bridgfords :)
Landlord
1st May 2024 (1 year ago)
N Stannard
Had a wonderful flat viewing experience with Dan, very useful that they knew all the info about the flat and didn’t rush our viewing which I find the problem with most flat viewings. Thanks Dan!
30th Apr 2024 (1 year ago)
G Robinson
Marvellous experience from start to finish in facilitating the sale of my apartment. Whilst other estate agents had suggested properties in my apartment block could not be successfully sold, Bridgfords seemed to make it their mission to prove their competitors wrong. Really valued the local knowledge, insights and personal approach from the senior valuer, Zahid Maqbool, who won our custom by being way ahead of competitors in all these respects. The marketing was exemplary, honest, and up front about some issues in the apartment block that meant we would be looking for a cash buyer, and, despite this, they generated plenty of interest. Potential buyers were screened before being showed around on our behalf, by the wonderful sales consultant, Lydia Flynn, who deserves special credit for tackling the stairs multiple times a day while the apartment lifts were out of action!! Offers flowed, and despite one abortive sale, and another lengthy transaction, we completed a few days ago. Lydia was brilliant at chasing solicitors and making sure things were remaining on track. I know the estate agent fees represent a significant cost when selling a property, and many people are now attracted to DIY / internet agency approaches, but I can honestly say I felt that every penny spent with Bridgfords was completely worthwhile and felt exceptional value for money given the work they put in, their responsiveness and support. Thanks again, Zahid and Lydia, you’re a credit to your organisation!
Seller
27th Apr 2024 (1 year ago)
N Iman
I spoke to Dan Mooney from the start and we got an apartment within a few days, I lived in Insignia before and want to move back in. Dan responds very promptly which helps a lot in the negotiation. Highly recommended!
Tenant
22nd Apr 2024 (1 year ago)
P Lolzz
Bridgford Lettings provided exceptional service in assisting me with finding a property. Their team, especially Thomas Richmond, demonstrated professionalism, efficiency, and extensive knowledge of the local market. They listened attentively to my needs and preferences, ensuring that the properties they showed me were a perfect fit. The entire process, from initial inquiry to signing the lease, was seamless thanks to their dedication and expertise. I highly recommend Bridgford Lettings to anyone searching for a reliable and trustworthy letting agency.
Tenant
19th Apr 2024 (1 year ago)
Rhys
Thomas has been extremely helpful and answers any questions we have very quickly, appreciate it!
17th Apr 2024 (1 year ago)
Andrew
Daniel Bright was fantastic, arranged the viewing the same day I called & sent me the forms within 20 minutes of me confirming I’d like to go ahead. Great efficient service.
Tenant
17th Apr 2024 (1 year ago)
I S
Extremely happy with Bridgfords sales team - Thomas is a complete legend who helped with my 1 million questions!
I had a nightmare trying to find somewhere in Manchester and Thomas managed to sort me a place within 8 days. Would recommend.
16th Apr 2024 (1 year ago)
L Overton
Ed helped sell our apartment in Manchester city centre and he was really helpful and communicative. Adeel was our mortgage broker for our new house and he helped us find the right mortgage for us. Great service from everybody at Bridgfords!
Seller
14th Apr 2024 (1 year ago)
R Meredith
We have recently been in contact with this company to secure a new rental property. Each step has been fast & efficient, and throughout the experience we have been kept informed.
Our lettings negotiator, Daniel Bright, has been exceptional. He has been fast in his responses and made great efforts to ensure both our and the landlords requests have been clearly communicated.
100% recommended using this company.
Tenant
11th Apr 2024 (1 year ago)
S Clayton
Swift and thorough process from Daniel Bright. Very understandable and clear throughout - would highly recommend!
11th Apr 2024 (1 year ago)
G Law
Big thanks to Tom Richmond for his amazing service! Incredibly helpful and very responsive to emails/calls. Would definitely recommend. 5 stars for that.
However 1 star for not responsive after moving in. I have been waiting for more than a week (and still waiting) to get the washing machine looked at, with no response from the property manager, despite multiple requests for an update.
Tenant
11th Apr 2024 (1 year ago)
A Leung
Thomas Richmond is provided a great service to me. His follow up is doing very well. He provided me a very good property as well as all details of the property to me. So satisfy for the deal.
10th Apr 2024 (1 year ago)
P kathiravan
I have just booked a flat with brigfords and dan mooney was really helpfull and I never thought the intial stages would go this easily and as im working in this field i would appreciate dan for his great support.I hope the rest of the documentation process go smoothly like the intial stage.
9th Apr 2024 (1 year ago)
Anonymous Homeseller
Best letting agents at Bridgefords, Hacienda!
Found a really good place for cheap at hacienda! My agent Dan Mooney was extremely helpful and really took the time to find a place that fit all my criteria.
Especially in this economy, Bridgefords offers the best of the best.
Seller
8th Apr 2024 (1 year ago)
A OLD
Hi! I applied for property through them and Dan Mooney one of the team member really helped me lot to get the property as soon as possible. He was quick on replies and was very professional on calls.
8th Apr 2024 (1 year ago)
G Marshall
Very good friendly service by the lettings team who made sure my requirements were met. 5 stars all round.
Landlord
5th Apr 2024 (1 year ago)
A Mohamed
I recently entered into a tenancy contract with Bridgfords and have been thoroughly impressed with their service. The agents are incredibly supportive specially Dan Mooney.
They were fast in responding to emails ensuring that any inquiries are addressed quickly.
Tenant
31st Mar 2024 (1 year ago)
M Tomic
Just rented a property with Bridgfords, I needed an apartment that will allow me to keep a dog, and while I was mostly ignored by other agencies and never heard back from them, I have to compliment Dan Mooney who was very proactive and helped me to negotiate this with the landlord the very same day! Could also get a viewing organised for the next day which is not common at all in Manchester and Dan was very flexible with times. I was impressed how quick the communication went as I've been renting for almost 10 years and didn't have many good experiences as this one.
Tenant
29th Mar 2024 (1 year ago)
O Adeyemi
Customer service was top notch . Tom is a very cool guy and I loved how he attended to me. I cant wait to move to my new home????
28th Mar 2024 (1 year ago)
U Bastawy
Dan Mooney was very professional. He arrived on time for the viewing. He was very helpful. Thank you very much Dan.
28th Mar 2024 (1 year ago)
H Maleki
I recently entered into a tenancy contract with Bridgfords and have been thoroughly impressed with their service. The agents are incredibly supportive, providing top-notch service that exceeds expectations. They are prompt in responding to emails and phone calls, ensuring that any inquiries are addressed swiftly. The positive feedback I've received from them has only solidified my confidence in their professionalism and dedication to clients.
Tenant
26th Mar 2024 (1 year ago)
A Busby
Daniel Bright was fantastic helping us with securing our flat in Salford Quays. His professionalism was outstanding and we are very grateful for your help - thank you!
Tenant
23rd Mar 2024 (1 year ago)
S Parvez
I would like to thank Adeel Parvez who has been absolutely amazing in helping us to find our first and forever home by negotiating the price by £10,000.00.
His customer service has been the best, where he helped us through the legal forms and would always be available to take our calls to assist us with all of our queries.
I highly recommend him if you are looking to buy a property as he is well versed to assist you with the best advice. 10/10.
Buyer
22nd Mar 2024 (1 year ago)
K Lowe
Dan Mooney from Bridgfords has been extremely helpful in helping me and my partner to secure a flat, a real credit to the team! - Kieran & Brandon
Tenant
21st Mar 2024 (1 year ago)
F Wasti
Such a great experience with Bridgfords. Special thank you to Daniel Bright, it was my second experience with him which went really well as-well and he provided us with many desirable options according to our demands. He got all things arranged very quick & smooth.
Once again thanks Daniel Bright!
Great Job ????????
21st Mar 2024 (1 year ago)
F Shah
Such a great experience with Bridgfords. Special thank you to Daniel Bright, it was really nice experience with him. He got all things arranged very quick & smooth.
Once again thanks daniel.
21st Mar 2024 (1 year ago)
P Rios
I am very happy with the professionalism and help from Daniel Brigth. In a couple of days they found me something better than what I was looking for, definitely 100% recommended
20th Mar 2024 (1 year ago)
R Hough
Very good
20th Mar 2024 (1 year ago)
A Khan
Thomas Richmond did an amazing job, was able to help me secure a property in a short amount of time. Extremely helpful, and efficient!
20th Mar 2024 (1 year ago)
K McDowall
Daniel bright was a massive help and has helped me hopefully secure my first ever home on my own I couldn’t appreciate him more
Buyer
20th Mar 2024 (1 year ago)
M P
Great service from Bridgfords lettings. We last minute needed to find a 6 month tenancy in central Manchester and Daniel Bright found us a property and had our names down for it the same day. Saved us a massive hassle of trying to find a short term tenancy
Tenant
19th Mar 2024 (1 year ago)
F Pannell
Great service from the beginning of our flat-hunting process. Tom was quick to respond and very friendly throughout the entire process. Tom also went above and beyond to ensure that we were happy with our new home.
Tenant
19th Mar 2024 (1 year ago)
L Frorup
Positive experience with Thomas Richmond when finding a rental property.
Tenant
18th Mar 2024 (1 year ago)
R F
Daniel very quickly found us a new flat, and was super helpful over the phone
Tenant
18th Mar 2024 (2 years ago)
M Hossain
Got an apartment within office walking distance. Thomas helps all the way possible to confirm the apartment in our convenient move in time. Really appreciate his positive attitude.
Tenant
18th Mar 2024 (2 years ago)
O porter
I spoke with Thomas Richmond who just totally understood what I was looking for and did so quickly. I needed to move to Manchester ASAP, Thomas gave me 3 immediate options all within my price, in great areas and honestly helped me find the gem of an apartment I’m in now.
Couldn’t recommend him high enough!
Tenant
15th Mar 2024 (2 years ago)
Anonymous Tenant
Finding an apartment in Manchester
I went to Bridgefords looking for an apartment to spend the school year, I had no idea how to find the right one but the team at Bridgefords were super helpful and patient.
They helped me a lot to find the perfect apartment. Would highly recommend Dan Mooney, his skills and knowledge helped secure a good price.
Tenant
14th Mar 2024 (2 years ago)
M Cooper
Dan was a great help during my viewing and also his communication has been very clear and helpful during our initial stages of securing our next apartment.
14th Mar 2024 (2 years ago)
J fontenot
Such a great experience with Bridgfords. Literally viewed an online tour and completed referencing within a day. Special thank you to Daniel who has been amazing through the process, so friendly and helpful and he has made the process all that much better. Highly recommend!
Tenant
12th Mar 2024 (2 years ago)
S Krishnan
Professional and good service. My consultant was Mr Thomas Richmond who was very professional, helpfull and efficient.
12th Mar 2024 (2 years ago)
A Polat
Daniel Bright was really helpful throughout the process
12th Mar 2024 (2 years ago)
C ma
One of the best renting experience I’ve had in Manchester, definitely top of the list when considering it has the best agents who will attend to getting you the beat deal possible.
Would highly recommend Dan at Bridgeford on Hacienda.
Tenant
11th Mar 2024 (2 years ago)
A Roberts
Thomas Richmond absolutely amazing! So clear with all the steps during our moving process, really helpful and great communication. Really appreciative. Hope he gets recognised by his company for being so great.
Tenant
10th Mar 2024 (2 years ago)
B D
Daniel bright is handling my move very nicely and efficiently. Cannot fault him. Great man. Thanks. BRADLEY Dylan
8th Mar 2024 (2 years ago)
R Bulcock
I was let down with a different property the day before I went on Holiday - I called up Bridgfords and spoke to a gent called Daniel Bright. I explained I wasn't in a position to come and view the property which at most agencies is 'necessary'. He allowed me to bipass this step and put in my offer. Within an hour it was accepted and holding deposit was made. I am now ready to move in all within a week. Amazing job Dan. Thanks for all your help!
Tenant
4th Mar 2024 (2 years ago)
T Wang
Renting in Manchester
Many thanks to Dan Mooney, he provided exceptional service and overall I was highly satisfied with my experience at the Bridgeford in Hacienda. He was quick and responsive, making the entire process very smooth.
Tenant
3rd Mar 2024 (2 years ago)
N Harrison
Adeel was a fantastic agent to work with. He was very helpful and efficient in getting two mortgages for me and my partner set up. Adeel was extremely communicative throughout the whole process and made sure we understood how everything works and were well informed on any and all updates. If you're looking for a reliable agent to help with mortgaging and remortgaging, Adeel is your guy.
2nd Mar 2024 (2 years ago)
U Choi
Adeel was extremely helpful in quickly and aptly sorting out two mortgages for me and my partner. Adeel took the time to learn about our situation and ensure that he was able to secure the most suitable options for us. Adeel is kind, friendly, and clearly passionate about his field and producing high-quality work; I can’t recommend him enough.
2nd Mar 2024 (2 years ago)
Y Mistry
Adeel Parvez is amazing and is brilliant at what he does. He is supportive, patient and happy to advise on questions especially to someone who doesnt know anything about buying a house. Providing quick support and solid advice explaining the necessary steps, what to do next and keeping me updated throughout the whole process so far; providing a level of customer experience I have not encountered anywhere else. I would highly reccomend Adeel in handling your mortgage/property application as he will make sure you are informed and supported from start to finish. I will definately keeping his contact going forward for any of my future propertt enquiries and applications. A massive thank-you again to Adeel so far from this first time buyer!.
Buyer
1st Mar 2024 (2 years ago)
????
I would totally recommend using the branch of Brigdefords in Hacienda. Their professionalism is top tier.
Everyone at hacienda was super helpful and friendly especially my agent Dan Mooney, without him I would’ve been lost. 100% superb letting agent.
Landlord
28th Feb 2024 (2 years ago)
J Marks
Adeel was extremely helpful throughout the process, and did everything in his power to get us the best deals. He explained everything clearly and went the extra mile to help wherever he could, making the process less daunting for me as a first time buyer.
Buyer
28th Feb 2024 (2 years ago)
S Shiri
Adeel Parvaz is an exceptional mortgage advisor. I received excellent advice from him regarding my first-time home purchase. Despite being nervous, Adeel patiently guided me through the process, reassuring me that there was nothing to worry about. He took the time to explain everything thoroughly. Additionally, he managed to reduce my mortgage even after it was already in place. I am extremely pleased with the outcome and will definitely return to him for my next purchase.
Silinsa
Buyer
28th Feb 2024 (2 years ago)
H alghamdi
I recently had the pleasure of working with Daniel Bright from Bridgfords Sales and Letting Agents in Manchester, and I must say, the experience was very dlightful. As someone navigating the difficult manchester rental market, Daniel was an absolute lifesaver! Daniel's professionalism, and kindness made it incredibly smooth and stress-free.
Tenant
28th Feb 2024 (2 years ago)
S Capron
Thomas Richmond was amazing!! Super helpful and very patient! We had been looking for accommodations for a while and were connected to Tom who assisted with a property that we weren’t successful with. However, he quickly provided us with other viable options and we were successful the following day! We came across many agents who didn’t have the time and patience, not Tom! He made us feel like we were his only customers - that’s the service you want. He is truly a valuable asset to Bridgefords! Looking forward to working with you on our next find Tom!
Tenant
27th Feb 2024 (2 years ago)
Y Olaniyi
Thanks DAN
27th Feb 2024 (2 years ago)
S Jackson
Adeel has been very helpful in allowing me to understand the available mortgage offers and explaining the process for remortgage. Would strongly recommend! - Many Thanks! - Scott
26th Feb 2024 (2 years ago)
S Ramesh
Me and my friends were looking for a 3 bed house. Thomas provided us excellent service. He was very quick and responsive. Thankyou so much.
20th Feb 2024 (2 years ago)
P Taraviya
Daniel Bright has been extremely helpful in the renting process. It was a smooth process and I would definitely recommend Bright to anyone who is looking for a place.
Tenant
16th Feb 2024 (2 years ago)
Natalia
Dan from the letting agency provided exceptional service in helping me find the perfect flat and sort out all the formalities. He was professional, knowledgeable, and patient, addressing all my concerns and making the process stress-free. Thanks to Dan! :)
Tenant
13th Feb 2024 (2 years ago)
M wilson
My partner and I have been looking for a flat for a while back in the city centre and Tom has been fantastic help! Made us feel so welcome on our viewing. Every question I asked he had a perfect answer for :)
Super helpful over the phone and email, he really has been brilliant! If I’m looking for a flat in the future I’ll come straight back here due to the experience Tom has given us! This guy deserves to go far :)
13th Feb 2024 (2 years ago)
T Mlambo
The customer service from Daniel bright , One of the workers is absolutely amazing. Not only has he been understanding, but he created great communication . Couldn't thank you enough and couldn't have done this without you and all the stress I was going through you really made the process easier.
12th Feb 2024 (2 years ago)
S Hussain
Received swift service when renting a property. Daniel Bright in particular was very helpful and a friendly agent who did his best help get the process done.
Tenant
9th Feb 2024 (2 years ago)
O ajao
Daniel bright from Bridgfords is wonderful, he made renting so stress free.
Tenant
8th Feb 2024 (2 years ago)
H Hickman
Dan Mooney has been a great help in our search for a new apartment. He’s professional, friendly and efficient in responding to all our questions and negotiating our let agreement. Thank you!
Tenant
7th Feb 2024 (2 years ago)
N K
As I had never rented a property before, Daniel Bright was really helpful. He helped me throughout the process and made it smooth and seamless. I was worried, confused but he guided me through each step of the renting process. I am all sorted now and has moved a beautiful apartment.
Once again thanks Daniel.
Best,
Nadia
Tenant
7th Feb 2024 (2 years ago)
Emma
Had a property visit today from Dan Mooney. Thank you for the excellent service provided, very friendly & helpful ????????
6th Feb 2024 (2 years ago)
A Oludaisi
Letting team have been wonderful and professional. Thanks to Daniel for making the process easy and professional.
Cheers
Landlord
5th Feb 2024 (2 years ago)
A Ali
I spoke to a lovely team member called Daniel. He carried out my service perfectly and was very kind and helpful throughout the whole process.
1st Feb 2024 (2 years ago)
J Kour
Thank you to Dan Mooney for the excellent service he provided from the very beginning. Very friendly and professional and helpful with any questions I had. My application process was very swift and the checks were completed quickly. I would highly recommend Bridgford's lettings.
Tenant
29th Jan 2024 (2 years ago)
Kay
I had a really great experience with Thomas while searching for a property in Manchester. He sent us a number of properties that suited our criteria and was quick to help us get a viewing and secure it! Super quick with info and made the process a lot easier.
29th Jan 2024 (2 years ago)
VANESSA
I recommend this company they are very fast and effective. Daniel Bright was very helpful and talked me through the entire application process compare to other letting agents they are very fast and effective
Landlord
26th Jan 2024 (2 years ago)
V St
Thomas was very helpful and made the process of securing an apartment very quick and easy. Would definitely recommend working with the company.
Tenant
26th Jan 2024 (2 years ago)
B Harala
Having just moved to a new country and moving from one place to another then single sharing was a stressful time and I am so glad to have come across a rental property by Bridgford Lettings.
I was met by Thomas Richmond on phone who was were very patient and helpful not just with showing me the house and giving me the suitable house.
As i was new comer to the country i was bit worried of geeting the house on rent but Thomas Richmond ( Tom) was very kind to answer all my questions and lead me in the right direction. A very professional and efficient team who were helpful when we called the landline and were also very patient to answer personal questions .
Thank you Bridgfords Lettings for your support with first rental in UK.
A Special thanks to Thomas Richmond ( Tom )
I am really happy to give you 5 star ???? for the service you shown me .
God Bless you .
Tenant
25th Jan 2024 (2 years ago)
K Busari
One of the best agencies I’ve dealt with so far. Big shout out to Tom. Highly responsive and helpful
24th Jan 2024 (2 years ago)
J Fairhurst
Daniel has been amazing made the process super easy and I couldn’t fault him ! He’s got back to us almost straight away with any enquiry’s we have made !!
19th Jan 2024 (2 years ago)
M XO
These guys are nice and friendly. Easy to speak woth. Big shout out to Daniel Bright who attended to my enquiries speedily and helped each step without hassle
19th Jan 2024 (2 years ago)
A Swatridge
Very quick and professional service highly recommended and Daniel has been great.
18th Jan 2024 (2 years ago)
R A
I speak for the landlord of a property that Bridgfords manages and rents out. Bridgfords has been a pleasure to work with. Dan Mooney, Liam Giles, Sophie Thorn, and Charlotte Curtis-Wood deserve special recognition for their outstanding customer service, communication and resolution of issues. Their degree of commitment is admirable.
Landlord
17th Jan 2024 (2 years ago)
C Barkley
Great service from Daniel bright
14th Jan 2024 (2 years ago)
U Yakubu
Dealt with Thomas whilst looking for a flat here in Manchester. He was excellent, very clear and provided all the information needed. He was very prompt when getting back to me, and I only have good to say about him. Thanks !
13th Jan 2024 (2 years ago)
W azzam
Daniel was great and helped us through everything. Easy and seamless process and the communication was perfect. Definitely recommend.
13th Jan 2024 (2 years ago)
A Wright
Excellent service today in getting a place sorted at short notice, Dan was very helpful, cheers!!
11th Jan 2024 (2 years ago)
Y Nnaji
I recommend these guys. They were kind and fair to me and my husband; the apartment is healthy, without stress, and our communication with them was simple and easy. Thanks to Daniel Bright who handled our inquiry and made all these happen.
Tenant
10th Jan 2024 (2 years ago)
M Jr
Smooth processes, smooth conversations. I conversed directly with Daniel Bright, and he made it a smooth process for my wife and I. They provided better conditions than other agents we spoke to at the time, gave us a great apartment, and attended to our questions carefully.
Tenant
10th Jan 2024 (2 years ago)
A Mogra
Recieved outstanding assistance from Daniel Bright. Amazing, professional and quick customer service. Guided me through the whole process, went very smoothly.
10th Jan 2024 (2 years ago)
P Carroll
Dan was very professional,polite & pleasant
9th Jan 2024 (2 years ago)
P O
I’m a landlord I have one property with Bridgfords. My point of contact “Dan Mooney” is amazing. As I only own one property I’m not very clued up on the ins and outs of being a landlord.
Dan always goes up and above what I’d say he needs to help me with whatever queries and issues I may have. He responds to all emails pretty much within the hour, either by phone call or by email. Any problem I’ve ever had he’s resolved the same day. My experience using bridgfords and with Dan have been 10/10. I’d definitely recommend anyone to use bridgfords based on my experience. Thanks X.
Landlord
8th Jan 2024 (2 years ago)
Msyaino
Turned things around really quickly considering holiday period. Really appreciate support from Tom and Sophie over the last few weeks.
5th Jan 2024 (2 years ago)
P W
Had a lovely experience with Dan Mooney carrying out a property visit today. Very friendly and professional, and took notes & pictures of any issues. Always have a positive experience with Bridgfords :)
5th Jan 2024 (2 years ago)
M lalvand
amazing customer service from Thomas Richmond.
we are really grateful who help us to find the best flat
Tenant
4th Jan 2024 (2 years ago)
Anonymous Tenant
Daniel was very prompt and helpful in assisting with all the processes in securing the 3 bed flat at Alexander Mews
Tenant
28th Dec 2023 (2 years ago)
H MUSTAPHA
I am here to take back my good experience with Daniel from Bridgfords. I initially thought they were a good letting agency, but after 4 weeks I have come to conclude they and their affiliates (Connells group) are bad letting agents and should be avoided.
They made my first renting experience in the UK a terrible and stressful one. All they were after was our holding deposit. After providing all the necessary informations from our part, and delaying with their 3rd party referencing (Keysafe), they are now threatening to withdraw our application.
They don’t reply their emails or contact you for updates, you have to be the one pursuing them. Their staffs are equally rude. I hope I get my deposit back as they are the one threatening to withdraw.
Tenant
27th Dec 2023 (2 years ago)
I francisco
Dan M. was really helpful and patient with me whilst I was looking for properties, just unfortunate that I didn't get my offer accepted however he was really helpful in terms of information, quick with it and just nice. thank you!
27th Dec 2023 (2 years ago)
lily
The mortgage advisor Adeel was Very helpful in getting me a mortgage for my new home and Edward kept me informed every step of the way. Thank you guys I would definitely recommend them
Buyer
18th Dec 2023 (2 years ago)
Esther
I cannot recommend Bridgfords and the team enough, especially Ed and Adeel. From start to finish they were both incredibly supportive, they always had time for my questions (and I had a lot as a first time buyer) and they consistently went above and beyond for me during a very tricky process. I will be recommending them to everyone- thank you both!!!
Buyer
15th Dec 2023 (2 years ago)
M Pellgrino
Ata fallire figghi i pulla
12th Dec 2023 (2 years ago)
S Ceci
Terrible experience , not helpful at all, don’t recommend!
12th Dec 2023 (2 years ago)
J Priya
Staff were exceptional especially Dan .Great communication which made the whole process run smooth and pain free.
8th Dec 2023 (2 years ago)
G 83
I've got to send a massive thanks to Thomas Richmond for helping me out in a bit of a crisis and getting a place secured for me. I really appreciate you going above and beyond!
7th Dec 2023 (2 years ago)
A ghorbanpour
thank you Daniel bright to make everything easy for me. The letting experience was amazing
Landlord
6th Dec 2023 (2 years ago)
M Doctor
Tom was of a great help and very responsive. It was great working with him
5th Dec 2023 (2 years ago)
K Dickson
Dan was so helpful and really went the extra mile! I was honestly blown away by their amazing customer service and going above and beyond to help me find somewhere on such short notice! 10/10 would recommend!
1st Dec 2023 (2 years ago)
J B
Daniel assisted me in locating a rental property as I had to move quickly. Daniel was efficient throughout the whole process and ensured I understood each step of the way. It was a pleasure dealing with Daniel and I will happily recommend him to anyone looking to rent a property to get in touch with him.
Tenant
30th Nov 2023 (2 years ago)
I Lloyd
I had a fantastic experience with Daniel Mooney. He went above and beyond when searching for a property. He would regularly send us properties that matched the criteria for our search and made the stressful process of property hunting seamless. He was a delight and I highly recommend his services!
30th Nov 2023 (2 years ago)
M Bedair
Tom was very helpful, responds quickly and went above and beyond to offer a great service.
29th Nov 2023 (2 years ago)
D Bhiku
Received excellent and quick help from Thomas R!
28th Nov 2023 (2 years ago)
Z Latif
Had a great experience interacting with Thomas Richmond. Very professional and very responsive on questions and queries.
28th Nov 2023 (2 years ago)
O Clifton
Been an absolute pleasure dealing with Dan M, sorting out our lettings application. He was extremely polite and friendly on the phone and worked in a super quick manner, easiest application process I have ever done and I've been renting for 6 years! He is a credit to the company :)
Tenant
28th Nov 2023 (2 years ago)
S Stockfis
Daniel was super helpful and efficient. Great customer service and very responsive to my requests.
27th Nov 2023 (2 years ago)
A Moore
Daniel was incredibly helpful and managed to help me secure a flat in record time
Tenant
27th Nov 2023 (2 years ago)
Y Sakalam
Awesome service. Especially your colleague "Thomos Richmond", He helped us in the overall process from property viewing till getting into the property. He has been wonderful throughout the process. Thank you very much Thomas & Bridgfords Sales and Letting Agents Manchester.
22nd Nov 2023 (2 years ago)
C Gray
Dan Mooney has been very helpful with responding to my queries. Choose your contact wisely though as Bridgfords can be a bit of hit and miss with customer service.
22nd Nov 2023 (2 years ago)
L Lemaow
Lovely and polite, great to deal with. Very helpful.
21st Nov 2023 (2 years ago)
T T
Thanks for Dan Mooney's fast response and excellent service.
21st Nov 2023 (2 years ago)
A tolulope
Dan made the whole process really seamless, thank you once again.
20th Nov 2023 (2 years ago)
M Blu
daniel is an absolute dream ! 20 minutes and he had found me the house of my dreams , sorted with landlord and all balls are rolling within the hour ! couldn’t recommend him more nice in date in 30 days ????
Tenant
17th Nov 2023 (2 years ago)
J Ryan
Very accommodating letting agents. Daniel Bright provided me with an excellent service.
Landlord
15th Nov 2023 (2 years ago)
J li
My 2 experiences with this agency have been pleasant and they always answered any questions quickly and efficiently. Thank you very much Daniel Bright.
15th Nov 2023 (2 years ago)
S Marras
One of the best estate agency around the city, Dan has been very helpful from the very start, very happy to have chosen them
14th Nov 2023 (2 years ago)
D Sharma
I had the pleasure of working with Daniel to find a rental property, and his assistance was invaluable. Daniel's expertise, responsiveness, and attention to detail made the entire process seamless. He truly went above and beyond. I highly recommend Daniel and the company should increase his annual salary. He's a key player in the company. Thanks, Daniel!
Tenant
14th Nov 2023 (2 years ago)
H Raza
I had a good experience with Dan Mooney at Bridgfords - Manchester. I found him very professional. After my first call to view an apartment, the initial stages of the tenancy process were swiftly completed. Big thanks to Dan Mooney for his exceptional service. I'm confident that the remaining stages of the tenancy process will be as smooth as the initial steps.
Tenant
14th Nov 2023 (2 years ago)
A Briggs
I had a great experience with Dan Mooney. They were super attentive and made sure I felt like my needs were being considered whilst helping me look for a flat. Moving can be a scary process, but Dan helped to make it seem like a much more manageable task.
9th Nov 2023 (2 years ago)
R Nuhaj
I received an excellent experience from Daniel who helped me from the first moment for a rental property. He was always available when i called him, true professionalism, speed and trust.
Highly Recommended
Tenant
9th Nov 2023 (2 years ago)
S Titterington
Dan at Bridgfords has found me another Tenant and once more the speed at which he has worked is great. Highly professional, loves his job and is very lovely to work with, thank you Dan and to the Team. It's great to work with good people that are very friendly and super efficient. Best wishes,
Sally.
The level of professionalism and speed of finding me tenants for my appartment was outstanding. Paul, Thomas and Izzy work as a real team so they all know what is happening, they were always there to help advise on all queries and they really understood the fast moving rental market. I had one viewing and the flat was taken the same day. The terms of business were carefully explained to me and the team helped prepare all the necessary legal, energy efficiency and safety documents and certificates within days. The flat required some electrical work which I instructed to be carried out by Bridgfords and this was completed and Tenants were in position to move in within 10 days. It's a pleasure to work with this great team so a big thanks to you and all the best, Sally.
Landlord
9th Nov 2023 (2 years ago)
L Healy
Daniel was incredibly helpful with regards to arranging my viewing & applying for the property. We got things done efficiently and swiftly, making what can sometimes be a drawn out process feel very easy :) Really friendly and a great representative for Bridgfords ????????
Tenant
8th Nov 2023 (2 years ago)
Y G
Good experience with property viewing. Dan is professional and nice!
8th Nov 2023 (2 years ago)
D Jones
Paul at Brigfords ( hacienda branch ) is an excellent manager who is a credit to his profession. He is polite , reliable , logical , and always very helpful . His team are the same , being both friendly and professional. I wouldnt hesitate to recommend Paul and his team at Brigfords .
8th Nov 2023 (2 years ago)
S Majid
after being ignored by various members of staff regarding my renewal tenancy I visited the office and spoke to Thomas Richmond who went above and beyond to get my renewal sorted within 2 days. He was so helpful and is defiantly an asset to your company
Tenant
7th Nov 2023 (2 years ago)
J Perrin
Fantastic experience with Dan at the Manchester branch! Thank you so much for the support you supplied me and my partner!
Hope to speak to you very soon in the foreseeable furture!
7th Nov 2023 (2 years ago)
S Aria
I had an amazing experience with Dan Mooney at Bridgfords - Manchester Office today. His professionalism and friendly demeanor were truly impressive. Following my initial call to view an apartment, the first stages of the tenancy process were completed within a matter of hours.
I extend my sincere gratitude to Dan Mooney for his exceptional service thus far. I am optimistic that the remaining stages of the tenancy process will be just as smooth as the initial steps.
Tenant
6th Nov 2023 (2 years ago)
Anonymous Tenant
I had a fantastic experience with Dan Mooney at Bridgfords - Manchester Office today. His professionalism and friendly demeanor were truly impressive. Following my initial call to view an apartment, the first stages of the tenancy process were completed within a matter of hours.
I extend my sincere gratitude to Dan Mooney for his exceptional service thus far. I am optimistic that the remaining stages of the tenancy process will be just as smooth as the initial steps.
Tenant
6th Nov 2023 (2 years ago)
A hari
I had a fantastic experience with Dan Mooney from Bridgfords. From the moment I inquired about a rental property to the reference checks, they provided exceptional service. Their response was prompt and addressed all my concerns. Their commitment towards the tenants is commendable.
Tenant
6th Nov 2023 (2 years ago)
Piera
I have used the services of this company for a long time, they were always attentive and responsible, now I have the opportunity to have them again as a real estate company and as always it has been an efficient treatment, friendly and responsible attention. Thank you.
2nd Nov 2023 (2 years ago)
M Davies
Daniel Bright was really nice to me and was constantly working with me to get an apartment and was very understanding
26th Oct 2023 (2 years ago)
O Elewa
Genuinely had the easiest, most low maintenance working relationship with Bridgfords and Tom Richards more than any other estate agents. Ever. Tom was clear, attentive, quick and extremely knowledgeable. Chuffed with the service.
26th Oct 2023 (2 years ago)
S MUNOZ
Our experience with this agency has been the best, Daniel Bright was nice and positive and always available to answer our queries, we definitely recommend it to anyone looking to rent or sell a property.
19th Oct 2023 (2 years ago)
A Ganapathy
I had a really smooth experience with Bridgfords. My letting negotiator Dan Mooney was super helpful and prompt in responding to all my questions and made the whole letting experience extremely seamless and hassle free!
Landlord
13th Oct 2023 (2 years ago)
L Guermit
Save yourself the headache. We’ve been reporting urgent repairs for weeks but nothing is being done. The flat we were told would be mould-free and clean is covered with dirt (yes dirt), mould and dog hair. The flat smells so bad that we don’t even stay in it. The agency and landlord knew about the mould issue and did nothing. The dishwasher, radiator, ventilations and most appliances are simply not working, some are mouldy. Some of the furniture we were told would be included in the flat is missing and some broken/damaged. Completely outrageous. We are paying rent for an apartment we can barely live in. The photos don't even do it justice. I’ve had mould poisoning and severe allergy symptoms because of the dust, dog hair and mould. Still, they just apologise and say they will get back to us, but nothing gets done anyway. I hate leaving bad reviews, but this is a literal nightmare.
Tenant
11th Oct 2023 (2 years ago)
A Denman
Bridgfords sold our house for us recently this year. Mike Ashton was great, always patient and positive. He went above and beyond in helping us. It wasn't for him this sale could easily have fallen through. Can't recommend him enough! Alan & Ayesha
Seller
11th Oct 2023 (2 years ago)
D Foods
I am really satisfied with the conversation i had with Thomas Richmond from the first contact by email.
He actually took time to discuss our current situation and explained with honesty about the property I was interested in.
Unlike a lot of other agents out there, he also made sure all correspondence was responded within 24 hours which was really appreciated too.
I am very pleased with Thomas Richmond, when I mean he was a great help to me, he was indeed a blessing I needed when I came to Bridgfords, even my friend who got an apartment through Bridgfords spoke highly of him. He is great, very professional, polite and easy to communicate with. Processed our application quickly with a positive outcome in the end.
Thanks you Thomas for his efforts!
Tenant
7th Oct 2023 (2 years ago)
B Lunderstedt
We had Daniel as our agent on the phone & was super fast at getting us our new place
Tenant
6th Oct 2023 (2 years ago)
H Rommen
Had a good experience finding a place with Bridgfords. Dan and Sophie were very helpful and easy to reach when I had any questions.
4th Oct 2023 (2 years ago)
M Beattie
Received outstanding assistance from Daniel. He really put us at ease when trying to look for a rental property through his great communication and overall friendly character. After struggling to communicate with other letting agents this was a breath of fresh air. The other staff we spoke to were also very helpful. Highly recommend.
Tenant
4th Oct 2023 (2 years ago)
O Al-wuhaib
Very helpful and amazing work ,Daniel Bright
2nd Oct 2023 (2 years ago)
L Neuschwander
Working with Daniel Bright was such a smooth process. Very helpful and friendly, made the process of getting my apartment sorted painless.
29th Sep 2023 (2 years ago)
J Lyons
Daniel is a lot of help whilst sorting out our apartment and is such a down to earth person
27th Sep 2023 (2 years ago)
J Nicholson
We would like to express our appreciation for Dan Mooney for being such an easy going and professional lettings negotiator with him being quick and kind to get the ball rolling with us moving into our new flat.
He was very keen to help over the phone and via WhatsApp for quick responses, nice knowledgable guy that gets stuff done and to a high standard.
He’s made this process very easy for us as new renters so thank you Dan!
Tenant
25th Sep 2023 (2 years ago)
Marco
My friend and I recently enquired about an apartment in Manchester. We were assisted by Tom (Thomas) who was kind, professional and attentive to our requests throughout the process. He’s very responsive, via phone and email too. Seamless experience, would totally recommend.
25th Sep 2023 (2 years ago)
T Sebastine-Okoh
Daniel is a rare gem...professional and very helpful. Thanks for the help in getting my new home. Kudos to Bridgfords.
Buyer
22nd Sep 2023 (2 years ago)
L K
Despite few issues we had with our purchase very pleased overall. Very big thanks to Dan and Isabelle who went above and beyond to sort out some issues.
Buyer
22nd Sep 2023 (2 years ago)
J Stanyer
Daniel was brilliant in helping me get a property sorted, very friendly and helpful especially with my many questions!
22nd Sep 2023 (2 years ago)
L Dixon
I had such a lovely experience moving into my first rental property with the help of Daniel Bright. From my initial enquiry to the date of moving in Daniel was 100% available for any questions I had and never disappointed in assisting me as well as my partner. Great customer service and professionalism.
Tenant
22nd Sep 2023 (2 years ago)
A Detho
Daniel provided exceptional assistance during my recent property rental. His professionalism, communication, and dedication to finding the perfect rental made the process seamless and stress-free. I highly recommend Daniel for his outstanding service and expertise in the real estate industry.
Tenant
20th Sep 2023 (2 years ago)
B Webber
I had a very positive experience with this real estate lettings company, and I want to express my appreciation to Daniel Bright for his valuable assistance in securing an apartment. The whole process was fast and I would definitely recommend this company and Daniel for their excellent service.
Landlord
19th Sep 2023 (2 years ago)
A Earlam
Really efficient and trustworthy process. Daniel B from the office was fantastic to deal with, he kept me up to date with details, replied to emails and picked up the phone everytime, such a reliable guy to guide me through the renting process. Will definately use these guys and reccomend them to anyone looking for a reliable and cooperative estate agents, espeacially Daniel.
Tenant
18th Sep 2023 (2 years ago)
D Li
Had a great experience working with Daniel Bright. He was quick, honest and adaptable to my requests. He worked hard both on tenant and landlord side and I would definitely recommend him to others looking to let.
Landlord
14th Sep 2023 (2 years ago)
E Valdez
Daniel Bright is an excellent professional, I recommend him 100%.
14th Sep 2023 (2 years ago)
A p
Daniel Bright is the best guy in the industry which i have ever came across. he was quick and on to the point.
He really respond quickly and was able to secure me a place in my budget in Manchester with in no time.
14th Sep 2023 (2 years ago)
W Lynch
My friend and I recently put an application in to rent one of the properties listed with Bridgfords. We were greeted on the phone by Dan who was incredibly helpful and provided great details on the property, even sending over a video tour, which was extremely beneficial. We then went on to rent the property and he has answered all questions promptly. From our experience a very efficient letting agency and Dan was incredibly helpful through the process. Will not hesitate to use the services again.
Tenant
14th Sep 2023 (2 years ago)
C Bourne
We have really appreciated the responsive, communicative expertise of Tom Richmond in securing this rental. He has been incredibly helpful and efficient in guiding us through this process & we feel lucky to be working with him.
Tenant
14th Sep 2023 (2 years ago)
K Eaves
Dan has been a great help in getting our new flat. He is super honest, down to earth and very responsive.
13th Sep 2023 (2 years ago)
R Elsayed
I am happy with the interaction I had with Dan Mooney by contacting him via phone. He made sure to follow up on my application and send me all the necessary documents and details to make my tenancy process easier.
Tenant
13th Sep 2023 (2 years ago)
Jake
My friend and I recently put an application in to rent one of the properties with this firm. We were greeted on the phone by Dan. He was incredibly helpful in giving us additional information for the flat, even sending over a video tour via WhatsApp! We then went on to rent the property and he has answered any questions we had along the way. From our experience a very efficient letting agency. Will be going back again if we need to let in the future!
Tenant
12th Sep 2023 (2 years ago)
K Smith
Thomas Richmond has been a godsend. I’ve gone from stressing about homelessness and finding a place to live to having a contract signed and sealed within 48 hours.
Extremely informative and helpful, continuous support and information.
I would heavily reccomend this agency and even moreso Thomas
Tenant
12th Sep 2023 (2 years ago)
A Wardlow
Sophie has been super helpful, have had a really stressful time trying to sort the tenancy out for my flat and she has been so understanding, explaining things in normal terms so I understand, and has been amazing in general. Such a lovely person, a credit to the company. Thank you again Sophie! ??
Tenant
11th Sep 2023 (2 years ago)
B Nook
Had an amazing experience so far with this letting agency. The process of applying to rent has been very easy and the staff have made the process very accessible, especially Dan :)
Tenant
8th Sep 2023 (2 years ago)
F CHAN
Dear Mr Dan Mooney
Thanks for your time to process my application in short period of time.
I really appreciate you prompt response.
I'm happy with the service provided by Bridgfords.
Thanks
8th Sep 2023 (2 years ago)
B Tian
Excellent!!! Dan provided very nice service, thank you very much Dan, 10/10 recommendation
8th Sep 2023 (2 years ago)
A Gorunov
Thank you Bridgfords Letting and Legal Team for the help with finding the accommodation. Thomas Richmond has been especially helpful since our first meeting. Thomas gave us 2 good options, despite our quite strict search criteria and was there throughout the process from sending the application to getting the keys. I needed the accommodation in a short time and Thomas did his best to secure it. Thank you!
Tenant
8th Sep 2023 (2 years ago)
S Mathur
Bridgfords was very helpful throughout our house renting process, especially Thomas Richmond, who was very friendly and professional in his conduct. I will recommend Bridgfords.
Tenant
8th Sep 2023 (2 years ago)
T Zvaric
Dan Mooney, an absolute class act! Easy to get in touch with, prompt with emails and overall a very professional and enjoyable interaction. Would highly recommend him as a lettings agent!
7th Sep 2023 (2 years ago)
R K
Really pleased with this Bridgfords. Especially Thomas, he communcated constantly and very nice to talk to. The whole team was very friendly and attentive, really easy process. Thank you for the whole bridgfords team. Definitely recommended
6th Sep 2023 (2 years ago)
D Moen
Amazing service! It was such a relief to finally find an agency who were more than happy to do the viewing process online, as I wasn't able to be in the Manchester area in person. Dan was super helpful in fast tracking the process and supporting me along the way.
2nd Sep 2023 (2 years ago)
R Kalia
I’ve been using Bridgfords for many years as a landlord but wanted to write a review now specifically for the service I received from Dan Mooney. When my prospective tenants dropped out 1 week before the tenancy starting Dan went above and beyond to find another tenant group and even managed to get a rent increase. He moved at pace, kept me informed at all times and dealt with the matter professionally. A great job overall. Thanks
Landlord
1st Sep 2023 (2 years ago)
J Samba
I am really satisfied with the interaction we have had with Thomas Richmond from the first contact by email.
He actually took a moment to discuss our current situation and explained with honesty how robust the market in Manchester in this period.
Unlike a lot of other agents out there, he also made sure all correspondence was responded within 24 hours which was really appreciated too.
Meeting face to face with Thomas was also great, very professional, polite and easy to communicate with. Processed our application quickly with a positive outcome in the end.
So I would like to thank Thomas for his efforts!
Tenant
1st Sep 2023 (2 years ago)
M Xu
Dan is really helpful for the whole process of my renting.
Tenant
31st Aug 2023 (2 years ago)
J Vaughan
Brilliant service from Tom Richmond who has been amazing with helping us find a property and making everything go really smoothly so far. He has kept us informed of the process and has been really helpful throughout, and has always answered our calls. We're looking forward to working with him as our letting agent!
Landlord
30th Aug 2023 (2 years ago)
M Glover
I'm not being given the item itineray of the property due to poor google reviews which really show where their attention stands
29th Aug 2023 (2 years ago)
H H?ng
Mr. Bright was responsive and helpful. Bridgfords made my house-hunting journey easier.
24th Aug 2023 (2 years ago)
T TRAN
Mr. Bright was incredibly helpful and informative from start to finish. I would have no hesitation in recommending Bridgford to anyone looking to let.
Landlord
24th Aug 2023 (2 years ago)
A Jim
Great service from Gemma and the team! They always contact me when issues arise, and sort them out for me.
Landlord
21st Aug 2023 (2 years ago)
Y Zhang
Excellent experience with Dan Mooney at Bridgfords
A wide range of fabulous apartments! Bridgfords with Dan Mooney was a breeze couldn’t have made it any better. Easy and swift process. Will be coming back.
21st Aug 2023 (2 years ago)
S Nelson
We had an amazing experience with Bridgefords! Particularly, Daniel Bright was a huge support securing our dream flat; supporting us through the process, being prompt to communicate and quickly guiding us through each step of the process, and being super friendly throughout!
Thank you so much for your help, we couldn't be happier with the result!
Tenant
19th Aug 2023 (2 years ago)
J Higham
Thanks to Daniel Bright for ensuring a really speedy and efficient service. Lovely manner and couldn't be more helpful. Great service. many thanks. Jane
19th Aug 2023 (2 years ago)
E McKellow
Daniel Bright was very helpful in helping me and my housemate find and secure our next home, couldn't be happier with the service. Cheers Dan ????.
Tenant
18th Aug 2023 (2 years ago)
L Kirk
Daniel bright was very helpful and everything ran smoothly. He answered all questions and did a great job. Cheers Dan ????
18th Aug 2023 (2 years ago)
A Norris
Finding accommodation this year has been a very tricky process, and its been a big challenge to even get through to estate agents. Luckily, Tom came to the rescue and was so responsive and helpful and now we feel secure and happy with our accommodation. A big thanks to you Tom :)
Tenant
18th Aug 2023 (2 years ago)
J Townsend
Booked in a repair for my apartment, the door handle was broke and i couldn’t enter my room, this was fixed/replaced the same day.
Great service
Tenant
18th Aug 2023 (2 years ago)
Y Shen
Good experience! The agent recommended the right property for me and signed the contract on the same day. It was very lucky and smooth.
17th Aug 2023 (2 years ago)
D Delegun
It is my pleasure having Thomas as my property coordinator, he has been upright and always there when you need assistance from the firm. I am going to say I have had a smooth journey so far with bridgfords letting cause of him.Thank you you Thomas, Thank you bridgfords letting Manchester!
Tenant
17th Aug 2023 (2 years ago)
S Bond
Brilliant service. We were able to get a rental property sorted very quickly with top-tier assistance from Thomas. Couldn't fault it!
Tenant
17th Aug 2023 (2 years ago)
S Shop
I have been dealing with Bridgford for over 4 years now & Gemma is amazing. She manages my properties and has always been extremely helpful.
Landlord
16th Aug 2023 (2 years ago)
J Watson
Had a goo experience with Bridgfords as one of their landlords for a couple of properties.
Gemma in particular is always extremely helpful and goes above and beyond in terms of supporting on the property management side of things.
Landlord
16th Aug 2023 (2 years ago)
L taylor
Daniel was quick and amazing at helping us secure a property. He was so friendly which was so nice to hear as I have been so stressed whilst looking for a flat in these really busy times. I really appreciate all of his help and his quick replies. This has been by far my best experience whilst looking for a flat to rent in Manchester!
Thanks again Daniel:)
My time renting with Bridgfords has been smooth and all maintenance is dealt with really quickly with a 24/7 maintenance reporter site! In particular our property manager Coleen has been great dealing with any problems and replying very quick! I hope to continue renting with bridgfords!!
Tenant
16th Aug 2023 (2 years ago)
T McPhillips
Dan was amazing at handling our tenancy! So friendly, fast responses, and made the whole process so smooth! Couldn’t fault them :)
Tenant
14th Aug 2023 (2 years ago)
L Reed
Recently moved into a property in Northern Quarter, Manchester. Got amazing help and guidance from Dan! Highly recommend!
14th Aug 2023 (2 years ago)
F Jablonski
Very quick, efficient and helpful.
Would recommend.
11th Aug 2023 (2 years ago)
M Pearson
Renting for the first time and the help received from Daniel has been fantastic, especially in this market.
Tenant
10th Aug 2023 (2 years ago)
J Ross
Thanks to Daniel for sorting us a place.
10th Aug 2023 (2 years ago)
O Cross
Daniel Bright was a huge help in a super speedy process
9th Aug 2023 (2 years ago)
R majidi
I been with Bridgford letting agency for past five years and they have been very supportive and work for the best of the tenants and lanlords . I have been dealing with Daniel Bright lately which has helped us a lot regards find a good tenants. Daniel is always very happy and sharp and know what to do . I do recommend this agency to every body .
Landlord
8th Aug 2023 (2 years ago)
L Flynn
Fantastic help and smooth service!! We were assisted by letting agent Dan as he assisted us in a stress free, and very helpful process regarding our new tenancy. Great communication and response time, doesn’t leave you waiting days or even hours for a response. 10/10 service provided
Tenant
8th Aug 2023 (2 years ago)
K Reddy
Our experience with the Bridgford team, particularly Tom as our guide through the application process, was truly exceptional. From the beginning, Tom took the time to thoroughly listen to our requirements - streamlining the process and making it extremely smooth.
Additionally, Tom kept us in the loop and was always available via both phone and email - a frequent issue we encountered with other estate agent companies.
Thanks to Tom’s expertise, we were able to find a property that exceeded our expectations. Without hesitation, we would recommend the Bridgford team, particularly Tom, to anyone in need of a dedicated, knowledgeable, and reliable property coordinator.
4th Aug 2023 (2 years ago)
Ella
Must say I've never had a more attentive estate agent. Tom from the go gave me all the options I needed and showed me the right properties which suited my needs. If I need any further help finding a property in the future I will be contacting him.
4th Aug 2023 (2 years ago)
N Ion
It was a seamless experience with a very pleasant outcome. Dan was super friendly, kept us updated with all the details we needed and in less than a day we had reserved a property. Highly recommend!
Tenant
4th Aug 2023 (2 years ago)
D Meszaros
Daniel has been amazing - we’ve struggled to find a property in the current market but he went out of his way to show us a property which fit all of our requirements. We would not have found a flat without him!
3rd Aug 2023 (2 years ago)
N O'Connell
Dan Mooney at the Manchester branch helped me find a gorgeous apartment. The process was extremely efficient and all communication was friendly, swift and clear. Would recommend, thank you!
Tenant
3rd Aug 2023 (2 years ago)
E Duncan
I was still struggling to find an apartment, all other places never reached back but Tom was absolutely amazing in guiding me through the whole process. Thank you so much for the help!
Tenant
2nd Aug 2023 (2 years ago)
O VIDEO
Thomas Richmond was very helpful. He was there all the way right from viewing to referencing. He is an amazing personality and highly recommended.
Tenant
2nd Aug 2023 (2 years ago)
E donnelly
The help I received in finding my property was amazing , after struggling to find somewhere on my own the help of Dan Bright made everything happen in less than 24 hours . So greatful for the help and guidance he gave us . Amazing !!!
1st Aug 2023 (2 years ago)
C Sow
A big thank you to Dan! I arrived at the office as a walk in without an appointment, Dan had ample time to discuss what sort of property I wanted to rent and what was available. What ended up as being an impromptu walk-in ended with me signing for an ideal apartment stress free.
Also big thanks to all of the office staff - I’ve been phoning on a regular chasing online viewings, staff have always answered the phone and always been kind and helpful despite me calling daily!
Tenant
31st Jul 2023 (2 years ago)
H Day-Evans
Brilliant Help from Daniel whilst securing our property. Such an easy and stress free process. Any issues were resolved immediately via phone calls whenever we had any questions or issues. Thank you!
31st Jul 2023 (2 years ago)
E Zmuda
Me and my partner recently accepted an apartment with Bridgfords and Tom was very helpful. We walked into the agency on the off chance to see if there were any available properties for us to look at. Within 5 minutes we received a call back and were told that Tom had a property for us to view. We instantly fell in love with it and Tom couldn’t have made the process any smoother or quicker for us to sign all documents and get everything sorted as soon as possible. Really amazing customer service and definitely helped with the anxiety of moving.
Tenant
31st Jul 2023 (2 years ago)
G nip
Quick response and patient staff
Professional management
I would definitely rent house from this letting agents if necessary
Tenant
28th Jul 2023 (2 years ago)
K Shaw
I'm not even sure where to start. Even when I was just looking for properties in the Manchester City area, Bridgefords were always responsive and always had plenty of options which suited my needs. I undertook multiple viewings with the company and all of them went really well! Everyone I have met there was professional and really helpful.
A special shout out to Edward who has sorted out the viewings, a property, mortgage advisors, and solicitors. He has been professional, supportive, and has always had a positive outlook when it came to any delays during the buying process. He was always attentive to the phone and emails whenever I had a query or question about the buying process and there were numerous occasions where he helped with the contract signing and other documents.
Thank you all so much for sorting this property out for me! Everyone in the office is brilliant!
Buyer
26th Jul 2023 (2 years ago)
F Altherban
I dealt with Dan Moony, he was great , quick to respond and managed to get me a tenant at a great rent price.
Landlord
25th Jul 2023 (2 years ago)
J Surman
We have nothing but great things to say about Daniel from Bridgfords. He helped us secure our apartment in hours and has helped us through the entire process after we moved from overseas. Highly recommend.
Tenant
24th Jul 2023 (2 years ago)
S M
Not the best experience with this agency, have been chasing them for a month over when I should expect my deposit back and they don't respond unless I cc in the other emails that I have. All they say when they do respond is that they are chasing it... Asked them to give me an update at the end of the week and still no response. Feel like I am being scammed out of my deposit at this point, and I don't like posting bad reviews but this has gotten out of hand now.
Tenant
23rd Jul 2023 (2 years ago)
O H
I want to say a special thank you to Edward Fisher for dealing with my house purchase from the start with utmost professionalism and excellent communication throughout. Despite my currently busy work schedule he was patient and consistent while doing his best to accommodate my availability. His enthusiasm and commitment to help truly showed through out. Great experience overall.
Buyer
21st Jul 2023 (2 years ago)
R Davison
Tom has been incredibly helpful and responsive with finding us a flat in a very stressful time for renters! Very grateful for his quick and useful communication.
Tenant
18th Jul 2023 (2 years ago)
T Liu
I wanted to take a moment to express my utmost satisfaction and gratitude for the exceptional service provided by Thomas Richmond and your team in Manchester. My experience with Bridgfords has been nothing short of outstanding, and I believe it is important to acknowledge the remarkable professionalism and dedication demonstrated by Thomas.
From the very beginning of our property search, Thomas went above and beyond to understand our requirements and preferences. He took the time to listen attentively and provide valuable insights, which greatly helped us in finding the perfect home. Thomas displayed an impressive knowledge of the local market and was able to present us with a range of options that perfectly matched our needs.
Throughout the entire process, Thomas remained approachable, responsive, and proactive. He consistently kept us informed about new listings and promptly arranged viewings, accommodating our busy schedule. His enthusiasm and genuine passion for his work were evident, making the whole experience enjoyable and stress-free.
Thomas's professionalism extended beyond the initial search. He skillfully guided us through the negotiation process, ensuring that our interests were protected and our concerns addressed. His expertise in the property market was invaluable, and we felt confident in his advice and recommendations.
I wanted to take a moment to express my sincere appreciation for the exceptional service provided by Sophie Thorn at Bridgfords Sales and Letting Agents in Manchester. Sophie's professionalism, responsiveness, and attention to detail made our renting process seamless and enjoyable.
We are truly grateful for Sophie's dedication and commitment to delivering outstanding service. She is a true asset to Bridgfords Sales and Letting Agents, and her exceptional performance has exceeded our expectations.Please extend our heartfelt thanks and appreciation to Sophie for her exceptional work. Her professionalism and exceptional customer service set a high standard for the industry.
Thank you for providing us with such a positive experience, and we look forward to continuing our relationship with Bridgfords Sales and Letting Agents.
Tenant
16th Jul 2023 (2 years ago)
Anonymous Tenant
Avoid this agency by all means. They attract landlords who will lie to you about the history of the property and it’s current state (mine was infested with massive rats which the landlord claim to know nothing about until I called exterminators who found evidence from a different extermination team)
The staff will make promises to you and not fulfil them ( I agreed to take a contract pending they would clean the property, however it was inhabitable for 3 days before the landlord arrived to clean. Agency promised to refund those three days but choose to ignore this state 6 months down the line and this cost me money as the tenant.
I have never written a review in my life and I’ve rented for 10+ now and I have experience a lot. I would never recommend this agency even to my worse enemy.
Tenant
5th Apr 2023 (2 years ago)
Anonymous Tenant
I had a good experience and relationship with Isabelle Tollitt and charlotte to get my property. Despite our pressure they prove they know how to manage their clients. I appreciate them they are both professionals.
Tenant
20th Dec 2022 (3 years ago)
E Hillier
Daniel was so helpful with helping me obtain a flat, his personable and friendly manner created a brilliant experience for me. He sent me the documents straight away and perfectly guided me through the process. This is by the far, the nicest customer experience I have had from a letting agency.
Tenant
11th Nov 2022 (3 years ago)
C Koukorava
Absolutely brilliant crew!! While i was abroad, Thomas Richmond not only helped me find a place while i was struggling to get in touch with other Letting Agents in Manchester, he also gave me full feedback on the property, prepared the paperwork and answered every email and phone call. Also, a special thank you to Charlotte Curtis-Wood who helped me with later stages before tenancy, i.e contracts etc, who also answered every email and phone call.
Finally, a shout-out to other employees at Bridgfords, who were as pleasant and helpful as Tom and Charlotte.
Tenant
6th Nov 2022 (3 years ago)
S McNamara
Daniel was incredibly helpful and informative from start to finish. The whole process was seamless and I would have no hesitation in recommending Bridgford to anyone looking to sell or let.
4th Nov 2022 (3 years ago)
M Bloshi
Daniel bright he is a helpful agent and he would advise you if you don’t have any Idea about the prices
28th Oct 2022 (3 years ago)
M .G
Bridgfords made my house hunting journey easier than most of the other agencies in Manchester! . Special S/O to Daniel, one of the letting agents, he was very helpful & amazing throughout the process!! I definitely recommend Bridgfords ..Go for it
24th Oct 2022 (3 years ago)
A G
If I haven't met Thomas Richmond, renting a flat in Manchester would have just been a dream. I thank Thomas for his prompt responses and friendly approach. I highly recommend Bridgfords Sales and Letting Agents for hassle-free services.
Tenant
20th Oct 2022 (3 years ago)
V Wilkins
-Review about Thomas Richmond-
I have recently moved to Manchester and have struggled for about a month now, having to stay on a friends sofa, starting my new job and university. Thomas Richmond from the Manchester, Deansgate branch has been an absolute saviour. Where most estate agents don’t even let you have a face to face conversation and don’t pick up any calls, Thomas has always rushed to the door when Iv come in, replied to my emails and always answered my calls. Thomas personally helped me secure a house and without him I definitely would still be sleeping on a sofa :) couldn’t recommend him enough !
Tenant
18th Oct 2022 (3 years ago)
M Saraghi
My property is managed by Bridgfords via the city center office. I recently made an urgent request for rental statements going back 5 years to be re-issued as they had been lost. This was a demanding request as tens of statements going back several years needed to be located, retrieved, collated, organised into files and then emailed to me. The request was made on a Wednesday to Thomas Richmond in the city center office and to my pleasant surprise all requested documents were supplied to me on Friday before the requested deadline. Thank you very much Thomas for your great help.
Landlord
16th Oct 2022 (3 years ago)
R McCoy
Really helpful and super quick to respond to emails. Have been dealing with Daniel specifically and would fully recommend working with Bridgfords. The whole process has been very easy and everyone I have spoken with have been great, especially considering I've asked a million questions!
14th Oct 2022 (3 years ago)
D Because
Luke Squirrell was extremely helpful to me with excellent customer service and assistance my situation much appreciated for all help ????
14th Oct 2022 (3 years ago)
B Khan
Great, clear, and fast service by Daniel Bright. I've been looking for an apartment for ages and other letting agents havent called me back a single time. Daniel Bright sorted me out quickly and easily.
Thanks.
14th Oct 2022 (3 years ago)
J Brough
Luke at Bridgfords was just great through the whole process of renting our first property in Manchester. He was in constant communication, helped us through the referencing and approval process, was knowledgeable about the property, and is a lovely chat to boot. I highly recommend him.
Tenant
14th Oct 2022 (3 years ago)
X zhang
Excellent Service! Specially thanks to Charlotte and Paul--They have been brilliant. Highly recommended.
13th Oct 2022 (3 years ago)
P Leung
Daniel Bright is a great Lettings Negotiator. He is nice, efficient and professional. We are renting a flat for 6 months which is difficult under current market situation. He manages to identify one suitable property for us and completed the procedures exceeded our expectation.
Tenant
7th Sep 2022 (3 years ago)
V Vora
Had to edit this as they are pathetic with service. They don't respond and haven't been much help since I moved. Haven't been getting any updates on pending fixes and basic accesses either. It has been 20 days now.
5th Sep 2022 (3 years ago)
E Leadbetter
Called twice in one day to arrange a sales viewing, first time was promised a call back with the details I requested due to the ‘systems being down’, never received one. I then called again before end of the day to get the details and arrange the viewing, was promised another call back when it had been arranged with occupier. Been 3 days and still not heard anything back, no proactive sales service whatsoever.
26th Aug 2022 (3 years ago)
R Latus
Well I've just come from a terrible experience with an agent and this is like night and day. I already use another branch of Bridgfords but have to say Manchester went above and beyond, particularly Charlotte Mann. Previous agent was difficult and unhelpful but that didn't stop Charlotte doing a fantastic job, overcoming all hurdles and getting a new tenant in quickly.
I simply cannot give a strong enough recommendation.
Landlord
25th Aug 2022 (3 years ago)
B Veal
Amazing experience with Bridgefords. At a time when the market is really tough, they did everything they could to make sure I got a place and got moved in quickly! Great communication and really friendly manner. Thanks Charlotte Curtis-Wood and Thomas Richmond!
Tenant
23rd Aug 2022 (3 years ago)
C hope
Very happy with the service from start to finish, Daniel was wonderful and the most helpful and attentive estate agent i have worked with.
23rd Aug 2022 (3 years ago)
G Gray
Daniel is absolutely heaven sent! Very helpful, friendly and a great communicator. Thank you so much for your help today, you’ve made 3 people very very happy today!
19th Aug 2022 (3 years ago)
M Phoenix
Bridgfords helped me big time finding a 1 bed flat in short time so I very much appreciate their service. They're pretty responsive with calls and emails.
Special thanks to my direct contact Daniel, who arranged my viewing and application process in just 1 day. I'm happy with the altogether process and I would recommend them.
11th Aug 2022 (3 years ago)
Z Wency
I highly recommend Charlotte because she is very warm, friendly and responsible. When I was most helpless, she helped me to rent the most satisfactory house. I am very grateful to Charlotte and to Bridgford Agent for their professionalism and passion.
Tenant
9th Aug 2022 (3 years ago)
G G-M
Popped into Bridgfords based on a friend's recommendation and couldn't be more thankful! Daniel was absolutely incredible and found me and my sister a place in the space of a few days. I'd highly recommend this agency if you're looking for a quick and straightforward process in finding a new property
Tenant
6th Aug 2022 (3 years ago)
M S
We visited Bridgfords in the Hacienda yesterday after really struggling in our search for a property and we’re greeted by Thomas Richmond who was very welcoming and was able to immediately point us in the direction of properties which fit our criteria. Thomas was very helpful and willing in answering all of our questions and made the process quick and easy. This continued even after we had left the branch where Thomas processed our application quickly and got all of the necessary information to us very quickly and in a manner which was very clear, making the whole process a smooth and pleasant one. It was a great experience overall and I would definitely recommend Bridgfords.
5th Aug 2022 (3 years ago)
PatateMcMenu
My partner and I have had to move out of our current place quite urgently due to the landlord wanting our property back and we decided to go for a flat that was under bridgfords estate agents.
The service we received from them was very quick and professional.
Charlotte specifically was very kind and lovely to talk to and she has answered every question we've needed answering to the best of her ability.
I would definitely recommend going through this estate agents for your next rental or purchase opportunity.
4th Aug 2022 (3 years ago)
J Harling
Was really struggling to find a 2 bed flat to live in and was starting to get quite stressed. However, Thomas Richmond at Bridgfords was excellent. He was very understanding of my situation and quickly suggested some properties within my budget. He was also very quick at responding to any emails so we very quickly found a place!
Would highly recommend, thanks Thomas!!!
4th Aug 2022 (3 years ago)
C Pryce
After tonnes of calls to lots of estate agents, Daniel made finding a flat super easy and was very helpful, especially in the urgency. Thank you so much for your help
3rd Aug 2022 (3 years ago)
C Mahanty
I was struggling to get an apartment and then Thomas Richmond has helped me a lot to complete the initial formalities and he was always available for any queries. It has been an amazing experience so far and would recommend him and Bridgfords to my colleagues / friends as well in the future. Once again special thanks to Thomas Richmond for his wonderful support in this regard.
3rd Aug 2022 (3 years ago)
L Rankin
Had a lovely experience with the team, Tom was very informative and efficient during the process of finding a flat. The only thing is sometimes it’s difficult to get through the phone, so just keep trying. They are very busy, understandably with the current market, but really helpful when you get through.
2nd Aug 2022 (3 years ago)
W Dent
I spoke with Daniel Bright who dealt with me and my partner in the space of only one afternoon. Super friendly treatment, very personal touch, and a quick turnaround for us finding our new home - thanks!
2nd Aug 2022 (3 years ago)
K murphy
Just managed to get a place after months of trying. Bridgfords we’re exceptional and by far the quickest and most helpful company we’ve encountered. Special thanks to Daniel.
1st Aug 2022 (3 years ago)
P Zi?ba
Securing a property with bridgfords is a nice and simple process, Daniel especially has made the journey incredibly accessible and was around to answer questions and provide additional information.
22nd Jul 2022 (3 years ago)
B RAZA
I've recently begun renting a property through Bridgfords and their service has been nothing short of outstanding - they respond very quickly to emails and work hard to address any concerns in a polite and timely fashion. Phone calls are always answered enthusiastically and with a genuine interest to help me with any issues I am facing. Special S/O to Daniel Bright and Charlotte Curtis-Wood who have made the renting process so effortless and hassle free - this is by far the best company I have had the pleasure to rent through so far :)
22nd Jul 2022 (3 years ago)
J Tesfaye
Bridgfords made my housemate and i feel very cared for and accommodated when enquiring about properties. Daniel specifically was so incredible and really helped. I’ll be recommending to friends
21st Jul 2022 (3 years ago)
J Porter
Highly recommend renting through Bridgfords, they have been extremely helpful and fast at responding throughout.
Tom has been especially great, and reliably been guiding us through the application process.
20th Jul 2022 (3 years ago)
J Gillies
Been looking for an apartment this summer in Manchester and it’s very difficult to get 2 beds, I went into bridgfords, Manchester and within afew hours I was able to sign for a place in a desirable location and at an affordable price, would highly recommend going to them for letting :)
18th Jul 2022 (3 years ago)
S Cassidy
Wish I never went through Bridgfords!
14th Jul 2022 (3 years ago)
O jones
After having an absolute nightmare finding somewhere in Manchester, being messed about by other agencies and being largely ignored as a young person, finding Brigfords was an absolute dream. We got in touch about a property on Rightmove, expecting failure like we'd had so far, the phone was picked up immediately and a video tour was sent through straight away. Since then the process has been so smooth and I'm so excited to move into our new place. Charlotte Curtis-Wood and Tom Richmond have both been brilliantly helpful with having all the info to hand and responding to all of my anxious queries. Thank you so much!
13th Jul 2022 (3 years ago)
S Rehan
Totally recommend this Agency I already passed her details to other people! An all round excellent service...highly professional, efficient,friendly....a very positive experience dealing with this company, made the whole process in fact enjoyable.
Highly recommended.
I would be very happy to recommend the agency to anyone. Specially, Charlotte has been very prompt and very helpful with the entire letting process. Really good communication, answers for all questions and always smiling :)
She and her team are polite, kind and incredibly responsive to our questions before and during the process and made sure that everything was taken care of, to the highest standards, from start to finish explaining everything clearly and going above and beyond to help with any concerns or queries. A special thanks to Charlotte.
12th Jul 2022 (3 years ago)
M Wright
Daniel Bright was really helpful, informative and quick to get in touch during the process of securing my new flat.
11th Jul 2022 (3 years ago)
D Moore
Jessica provided sound advice and really welcome support throughout our sale process.
11th Jul 2022 (3 years ago)
W Liu
The comment below was before I rented the apartment. The staff replied to my questions quickly and asked me if I can give a 5 star comment. However, I have NOT received my deposit yet after my contract was ended two months ago, and nobody answered my email about this?Super disappointed and I will never choose this agent again?
Sara Bartley is helpful and responsive. Her service is very efficient. Highly recommend!
Tenant
7th Jul 2022 (3 years ago)
Y Cheung
It’s the most efficient agency I’ve met in these days! Thanks Daniel to help me and my partner to find our home! It’s hard to find flat for viewing recently and thanks to Daniel we can finally settle down a bit! Totally recommend here to find your next home.
7th Jul 2022 (3 years ago)
S Shen
1. It is already over a month after rental contract end in May. We have not received deposit back. We sent email but never received reply.
2. We added one person in the contract after two months of the contract start. The agent did not inform the contract ending date is automatically extended by another two months, we only knew until the original contract end time, by when we already have made plans elsewhere.
3. The agent again just asked for key return and tell us they will put the property on market (‘try’ to get someone move in and get two month prepaid rent refunded) but again not informed that we cannot get the key back once it is on the market until we find out this when we decided not to proceed with this uncertainty.
4. In the end we lose two months rent payment for nothing and deposit not returned.
5. Definitely the worst Letting Agent and suggest never deal with this agent!!!
2nd Jul 2022 (3 years ago)
E Serrano
have just managed to secure a 2 bed flat for myself with Bridgfords. Daniel has been EXTREMELY helpful and professional, by far the best agent we have dealt with since starting our search. would totally recommend the service. Miracle workers in the busiest of markets
30th Jun 2022 (3 years ago)
C Trill
Rang up about flat for sale. Did not get back to me even though I rang several times.
30th Jun 2022 (3 years ago)
O Uduophori
Bridgfords made my house hunting journey easier than most of the other agencies in Manchester! I definitely recommend them, from letting me know when properties were available to helping me with the paperwork. Special S/O to Daniel, one of the letting agents, he was amazing throughout the process!! I can’t think of a more transparent and efficient agency, glad I found and used their services!!
30th Jun 2022 (3 years ago)
Upagainfresh
24/06/2022. I am a landlord. My property went on the market today and was let for more money than I expected within hours. I have been letting this property for years, this is the best result ever. Daniel Bright the lettings negotiator is amazing!!!
24th Jun 2022 (3 years ago)
N Bisht
After weeks of going through the frustrating process of looking for a flat my search was finally able to come to a happy ending with the help of Bridgfords. Shoutout to Daniel for being helpful, friendly, and for getting the job done!
23rd Jun 2022 (3 years ago)
E Mia
Property searching made easy by this great team! Very understanding and supportive!!
Daniel Bright was my first point of contact after finding an ideal property. Had the property viewing booked and all the information I needed within minutes. Daniel was very polite, and kind in listening to my property requirements making the experience completely stress-less!!
Immediately on enquiry I had more information about the property and a video walk through straight away which I was impressed by. Thank you Daniel for making the necessary communications and information painless and talking me through the processes throughout! Makes a lasting impression when the vibe is positive at the start of the experience. Especially when you've found a property that you really like.
Also supported by Charlotte Curtis-Wood and Tom who conducted the viewing. I was happy that I had all my questions answered, not rushed through the viewing and a brilliant full tour of all the property facilities.
Team are very friendly and helpful with call backs and emails. Always are still happy to answer my calls and reassure or update me.
Massive thank you to the branch and definitely one of the best experiences I’ve had within the group or from previous experiences with other agents.
Keep up the good work and it goes without saying I already have confidence in moving forward with on going support from the branch.
22nd Jun 2022 (3 years ago)
W Khemadja
Great and professional Agency
17th Jun 2022 (3 years ago)
J Spinks
We’re currently in the application for a flat, and Daniel Bright has been very helpful in pushing things through as soon as possible!
17th Jun 2022 (3 years ago)
M Talha
So far so great with Daniel and the team working with him, I remember Tom and Charlotte I think. They all been so great, instant responses and they have processed my moving in application so quickly. Waiting to move in next month, but I’m so happy with Bridgfords so far. Thanks again folks
16th Jun 2022 (3 years ago)
J Askew
The experience from booking a viewing, being sent video tours and receiving forms and information was really quick and easy. Tom was extremely helpful!
7th Jun 2022 (3 years ago)
F Perroni
Great service from the Bridgfords team in Manchester; they managed to let our property within two weeks, proactive in communication and rental fees are fare. Thanks!
7th Jun 2022 (3 years ago)
F Obi
Daniel Bright was very considerate in helping to facilitate with documentation and eventual moving into the property I rented through them. I will recommend them for their amazing service.
4th Jun 2022 (3 years ago)
K Smears
So far so good, Daniel has been extremely prompt at replying and clear in his communication. Managed to secure a 2 bed with no hassle whatsover within one day of finding it.
30th May 2022 (3 years ago)
A Iberahim
The worst letting agent I have never seen they don't help at all rat's mouse everywhere in the house and smile sheet absolutely useless
I would never recommend any one to go to this office ????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????
Landlord
27th May 2022 (3 years ago)
M Williamson
I've been looking for flats over 3 months and had no luck until i rang up bridgfords and i've now found somewhere. I've never experienced such ease when sorting out details and documents but they are super helpful and amazing all round. I want to especially thank Daniel as he was absolutely amazing in helping me secure my property. He truly made my day and was so helpful. If i ever need to look for property again i'm 100% going through Bridgfords again
Tenant
26th May 2022 (3 years ago)
P Rayden
have been dealing with this office for over 10 years and have always found them to be efficient in reporting and sourcing tenants. overall a good experience.
Landlord
26th May 2022 (3 years ago)
M B
Working with Daniel we have had a very simple process to manage our re-letting achieving the market rate we were seeking.
Landlord
24th May 2022 (3 years ago)
A Kurzyd?o
Unprofessional , never pick up phone , rude and they never want to help .
23rd May 2022 (3 years ago)
S Mayfield
Daniel Bright!! a man so friendly and cheerful that if he called to tell me my house burned down I’d still put the phone down with a smile on my face!
All I’m saying is: I sent out emails and called at least 7 different letting agencies in Manchester and in the time it’s taken Daniel to call me back, send me property details, take my details and set up my application not a single other agency has contacted me back at all.
Landlord
13th May 2022 (3 years ago)
C Darke
Unprofessional, rude and timewasters. They rearranged my viewing three times, told me I was rude because I said I might not be able to make the new time. I rearranged the day so I could get there in time, then continued to wait for 40 minutes with another group who had had a similar experience and the estate agent, Izzy didn't turn up. No phone call, no apologies. Maybe, I shouldn't have turned up either after she threatened that she wouldn't give me the property, but I thought she might have a bit more integrity. Unfortunately, Bridgfords live up to the bad expectations of estate agents.
13th May 2022 (3 years ago)
J Hoang
Managed to find my dream rental home with Bridgfords and I was so fortunate to come across Charlotte Curtis-Wood and Daniel Bright - everything has been smooth and an easy process. It's been such a lovely experience so far and really looking forward to the official move in!
Tenant
10th May 2022 (3 years ago)
Olivia
I recently moved into a property that was advertised by Bridgfords online and met Charlotte Mann during a viewing of the property. Following our initial meeting, Charlotte helped to secure the property for my friend Isobel and I and we were able to move in within a matter of weeks. Prior to moving in, Charlotte provided us with a wealth of information about the property and thoroughly explained to us the process of moving. This was extremely helpful, as moving into a new rental property can be quite confusing at times, and I felt that Charlotte was always on hand to assist us or reassure us in any way that she could. She also provided Isobel and I with regular updates whilst we waited to move into the property and has always been very quick to find a solution to any of the problems that we experienced during the moving process. Charlotte enabled Isobel and I to swiftly move into our new property and helped to minimise any stress associated with finding, securing and moving into a new home.
Tenant
6th May 2022 (3 years ago)
D Dadallage
If you looking for a nice place to live in Manchester, Bridgford Lettings is a good for your dream destination. I called many agencies to rent a house in Manchester past few weeks.When I had a viewing with Bridgford Lettings there was a property coordinator who named Thomas Richmond who is a professional, kind and friendly property coordinator, He has good qualities and easy to talk about my requirements and in further he is a gem for Bridgford Lettings.
Tenant
4th May 2022 (3 years ago)
D Narayanan
the service provided was very excellent and fast.A special thanks to Kate and Hollie
16th Apr 2022 (3 years ago)
I Sabo
Quick, easy and efficient service from Daniel Bright, answered all enquiries, and a fast turnaround! Would recommend.
16th Apr 2022 (3 years ago)
D Vas
Charlotte Mann was absolutely lovely and helpful with finding my sister and I the perfect apartment to rent. The whole team is very quick to answer calls and emails, very knowledgeable and kind to customers! Definitely recommend them!
Tenant
13th Apr 2022 (3 years ago)
D vapes
Fantastic service from Daniel who patiently guided me through the application process. Thank you!
12th Apr 2022 (3 years ago)
R hodgin
Secured my first rental property in Manchester city centre with Bridgfords. The range of properties Bridgfords can offer is extensive and the process of securing a property was made really simple by their helpful staff.
Tenant
4th Apr 2022 (3 years ago)
R Kirk
Daniel @ Bridgfords in MCR city centre has provided good service and communication regarding letting my flat.
Landlord
31st Mar 2022 (3 years ago)
J Watson
Simon helped us find the exact kind of property we were looking for and always responded very quickly in a friendly way that put us at ease. We had a complicated time with our mortgage. But Simon assisted along the way with advice and input for us as first time buyers that was very valuable
Buyer
31st Mar 2022 (3 years ago)
B mistry
Recently completed on my new apartment, aided by Daniel. He was great at communicating, really responsive and made the process really efficient. Would definitely use them first in future.
Buyer
18th Mar 2022 (3 years ago)
S Burrows
Thanks to Daniel Bright at Bridgfords, Hacienda office for acting so quickly and making the whole process so easy.
17th Mar 2022 (4 years ago)
L Smith
Brilliant guys
11th Mar 2022 (4 years ago)
A Parry
Had some problems in regards to my flat but big thanks to Joanne Seddon who's in regular contact and alert to problems. All queries answered timely and living has been easier ????????. Big thanks to all staff but specifically Joanne
Tenant
8th Mar 2022 (4 years ago)
E alldis
So far so good! Efficient getting my flat ready and Sara is usually very quick to respond to someone who has as many questions as I do...
Renting my first place is extremely frightening for me, but they are doing their best to keep me calm and going through each process carefully.
Hopefully this is just the beginning, and thank you for the help so far...
Tenant
7th Mar 2022 (4 years ago)
L Braithwaite
Very helpful and responsive, got assisted by Charlotte Mann and Daniel Bright
7th Mar 2022 (4 years ago)
A Ullas
I experienced Excellent professional services from the estate agent named Isabelle working there in Bridgfords sales and lettings.I really appreciate the way you help people to find excellent properties.Thank you the entire team of Bridgfords sales and lettings..
4th Mar 2022 (4 years ago)
G Butler
I use Bridgford's to rent our property in Manchester. The process of a tenant moving out, marketing and finding a new tenant for the property was smooth and efficient. Charlotte in particular was very helpful and communicative, she explained the next steps in the process and was always proactive in letting me know how everything was progressing.
Landlord
3rd Mar 2022 (4 years ago)
S (Stephi)
We walked in with absolutely no hope in finding an immediate property as it seemed near impossible after a week of searching however, we walked in and was immediately greeted by what I can only describe as 'the happiest guy on the planet' and then we took a seat with confidence. Charlotte who was super bubbly and extremely delighted to help us found 2 places which were ideal and available but not suitable for one of our needs (Pet friendly). we left the building after a while hoping to be called within the next few days with a possible property but within 3 minutes of us leaving Charlotte did not stop searching and came across a beautiful, ideal property that we have now secured an offer on. The point is, we are overwhelmed with the dedication Charlotte put in to finding us a place and we went from no hope to full hope. I highly recommend this place!!!!!!!!!
Tenant
28th Feb 2022 (4 years ago)
V kretsis
Amazing service! Very kind and communicative! Highly recommend!
23rd Feb 2022 (4 years ago)
A Sylvanus
The team has been really professional, and my onboarding process was seamless. Though my apartment still needs some work, but i can see exceptional efforts from the team in getting all minor fixes completed. Amazing service!
Tenant
18th Feb 2022 (4 years ago)
A vallance
Charlotte was very helpful throughout the process of securing my flat
Tenant
13th Feb 2022 (4 years ago)
J V
Friendly, professional and efficient. A very easy 5 stars!
18th Jan 2022 (4 years ago)
Laura
Daniel was very professional and friendly, it made the process really enjoyable and stress-free. Thanks Daniel!
11th Jan 2022 (4 years ago)
T Anton
I'm in awe of how efficient and available Daniel was when helping me through the process of renting an apartment in manchester he is a fantastic agent and I have worked with many, I would recommend highly that you visit bridgfords when it comes to property. Thankyou so much Daniel at bridgfords manchester.
Tenant
8th Jan 2022 (4 years ago)
M Carter
Great experience with Bridgfords. Jo was very professional and went above and beyond to help us move out smoothly. Thanks :)
Tenant
6th Jan 2022 (4 years ago)
M Hussein
Good service, helpful staff
4th Jan 2022 (4 years ago)
I Sciacca
The team has been very professional and helpful at every step, including both Charlottes and Sara. It has been a real improvement compared to my previous agents
30th Dec 2021 (4 years ago)
J Dale
Just finished moving into my new place, and could not be happier with the service throughout the process. Shout out to Charlotte Curtis-Wood, always extremely helpful, and very responsive to any queries or questions I had. Whole process was quick, professional and painless, and I couldn't recommend Bridgfords highly enough
Tenant
23rd Dec 2021 (4 years ago)
H zheng
Excellent and professional service from the estate agent, Charlotte Mann was really efficient at her work and she was very responsive and was very happy to help at all times! Overall a very good service I’ve worked with other companies in the past at but I have never come across one that works so smoothly and as well as Bridgfords does.
17th Dec 2021 (4 years ago)
O Ojulari
Wow!! Trust me, the page will be filled up if i start typing????. Smooth, easy, good relationship,.prompt work. Jessica was indeed helpful. Garvin also was of course helpful too. Thanks to Bridgeford
10th Dec 2021 (4 years ago)
T helps
We just want to thank Charlotte Mann at your city centre office. Since we began our search we have had nothing but bad luck and kept missing out on properties due to the hectic market, so we began to get frustrated and worried.
Upon speaking to Charlotte she was extremely professional from the get go, was v.patient and understanding about our needs despite our worries. Even though she was unable to find us anything suitable at the time she kept our details and even called us back a few diff occasions to make us aware of new properties coming on.
This service is something we had NOT received from other local agents so we just wanted to say how grateful we are for Charlotte’s continuous help/support. It is refreshing to recieve such wonderful customer service in such tough times.
Many thanks once again Charlotte, we will now always choose to come to bridgfords first for help moving forward.
8th Dec 2021 (4 years ago)
D Gleeson
Sara was brilliant in helping us secure our flat. Very friendly and made the whole process smooth and easy.
Tenant
8th Dec 2021 (4 years ago)
H McAleavy
Daniel was really helpful in assisting with my rent application. The process was a lot quicker than expected and he contacted me immediately with updates which was really appreciated.
Tenant
6th Dec 2021 (4 years ago)
T Hub
My Name is Max, and my letting agent Charlotte was a pleasure to deal with. The whole process was smooth and effortless with Bridgfords doing all the work behind the scenes.
Landlord
3rd Dec 2021 (4 years ago)
U onwuamaegbu
I experienced a rather long property procurement with hurdles from the conveyancing sides. The estate agent Simon Fish was very responsive (both via email and phone), helpful and ultimately I did not loose my flat.
Buyer
1st Dec 2021 (4 years ago)
W Edwards
Excellent service Toni was brilliant very professional always kept me updated
17th Nov 2021 (4 years ago)
Riyaad
Gemma Burke, Senior Property Manager, has always been excellent at prompt communication between my tenant and I. Thank you for your ongoing professionalism and for sorting things on my behalf.
Landlord
12th Nov 2021 (4 years ago)
H Holmes
Nathaniel manages the property I rent, and no job is too big or small. What an absolute credit to the company he is.
Tenant
11th Nov 2021 (4 years ago)
D C
Decent letting agency. Had a good experience with Jo who works there recently, she's great and very helpful.
15th Oct 2021 (4 years ago)
M Manni
Respond very quickly to emails and always available on the phone.
Would highly recommend. Helped me massively secure a place in Manchester.
15th Oct 2021 (4 years ago)
D D
Upon moving into our property we were met with excessive damp, broken appliances and plaster dust throughout the property, this was logged extensively with Bridgfords at the time who told us the broken washing machine, dryer and oven was just "bad luck" despite them being marked working on the move in inventory. I had to ring the landlord team to speak to someone as the Tenant line was constantly left to ring out, just complete lack of care once your money is coming in.
Moving forward the property was extremely susceptible to damp with it being painted 3 times during our tenancy. The scaffolding we were assured would be coming down as the issue had been resolved was taken down after 3 months, it was put back up 3 months before the end of the tenancy as the damp had never been solved.
During the tenancy the Housing Association told us due to the poor service of Bridgfords they would be handling the management of the property. They were no better and when it came to moving out the contact was solely from Bridgfords, not as expected.
The move out process was excruciating as every little aspect was deemed our fault despite the state of the property at move in being appalling. Of course they just want to get as much money out of you as possible. We were advised the deposit release was processed only for it actually to be processed the following week, the deposits rep has been extremely apathetic and unresponsive.
As a whole these are the types of Estate Agents that make people hate Estate Agents. A complete lack of care for tenants, straight up lying about the property and a desire to squeeze any money possible from you.
A truly disgusting experience and it is upsetting that Agents like this are what Students and foreign citizens have to deal with when they come to Manchester.
Money grabbing, apathetic and rude. Save yourself and steer clear.
Tenant
6th Oct 2021 (4 years ago)
L Razvan
Sara was so nice to work with in finding our apartment. She was very supportive at all steps and responsive to any of our requests and questions. The process moved very quickly from finding a place and locking in the offer! I've moved many places before, but the flow of sorting everything out with Bridgfords has been the smoothest!
Tenant
22nd Sep 2021 (4 years ago)
N O'Keeffe
Had a valuation from Zahid Maqbool. He could not have been more pleasant, thorough and helpful.
Seller
6th Sep 2021 (4 years ago)
D Blackledge
Such a smooth experience, Sara was really efficient in helping me find an apartment that was suitable and affordable for me. She was really responsive and easy to get hold of - I think this is a big thing in the property market considering how quickly things move! Can't wait to move, the whole process has been the smoothest and quickest I've experienced yet after 4 years of living in the city centre.
3rd Sep 2021 (4 years ago)
J Ramsden
Absolutely SHOCKING! Issues with our flat we have moved into last month. 2 and a half foot hole in the wall that was promised to be fixed.... it wasn't and still isnt. These repairs should have been sorted before we moved in as we had agreed in our contract. Broken washing machine and faulty oven that took nearly 3 weeks to sort. We spoke to our landlord directly, who didn't even know how many issues there was and he couldn't even get through himself. To add to that there's over 10 other issues that could be sorted easily but after calling over 15 times I constantly get fobbed off.
No returned calls or emails, absolutely nothing. Shocking service, really unimpressed and I am beyond frustrated to say the least.
Tenant
3rd Sep 2021 (4 years ago)
C Kelly
Please save yourself some stress and do not let anywhere from Bridgfords. My experience was in 2019 - posting now because I never did at the time due to stress.
I'd told Bridgfords that my ceiling was leaking multiple times. All they did was paint the ceiling back white. When it got to the point that rainwater was literally pouring into my living room from the ceiling, all of the sockets and the lightshade and the fire alarm started to go off as well they took notice and said it wasn't safe and that I should probably leave. After asking them where they expected me to go last minute, they provided me with one option which was an unfurnished, very dirty assisted living home. To add insult to injury they didn't return my deposit 'because I didn't do a thorough clean' before I left. As if the whole ceiling, flooring and electrics didn't need to be ripped up and replaced.
Honestly they're criminals.
Tenant
27th Aug 2021 (4 years ago)
S Kendrick
Really consistent and helpful. Quick to respond to all of our enquiries and emails. Elisha was really nice and helped us understand everything we needed to know.
24th Aug 2021 (4 years ago)
M tahmassebi
Sarah was extremely efficient and friendly.
18th Aug 2021 (4 years ago)
S simon
They had a really great service and they are systematic .
Never make us in trouble with the letting or sales procedures
17th Aug 2021 (4 years ago)
Huda
It’s really depends on your luck, I have dealt with very professional agent ( I think her name was leena) who was understanding to my situation and the application was smooth. My landlord was nice especially during the pandemic. but they had one big flaw which they take a long time to respond to my calls.
Tenant
13th Aug 2021 (4 years ago)
S Hentschel
Joanne Seddon was brilliant. Super helpful and responsive. Every thing was done very professionally and worked so smoothly. Highly recommend!
12th Aug 2021 (4 years ago)
S Pina
Booked a viewing but never received the viewing confirmation. Called the branch to get more information about this and the call handler (Charlotte) was extremely rude and unprofessional and was trying to imply that I was lying about not receiving a viewing confirmation text. Wouldn’t recommend.
30th Jul 2021 (4 years ago)
C Field
Daniel Bright has been brilliant. Always has time for his customers and is very proactive and professional. Every time I have had an issue with a tenant, he has rung them while I am on the line and sorted every problem.
Landlord
29th Jul 2021 (4 years ago)
J katiyar
They are unresponsive and extremely unprofessional. No emails, only phone calls.
My friend and I had repeatedly asked them for an application for a property we were interested in, made calls for 3 days. Nobody else had expressed any interest in renting that property, when we viewed the property and we had immediately asked for its application. They never gave us an application, and today they tell us that the property has been let to another party?
Do not waste your time on this business. I am not sure if their employees are incompetent or was their some kind of bias in not giving us the application. Pathetic.
26th Jul 2021 (4 years ago)
H Tomlinson
Sara was a massive help during our rental process and was able to solve all queries we had instantly. Great service
Tenant
14th Jul 2021 (4 years ago)
J Shields
Only contacted Countrywide/Bridgfords to enquire about management services & fees - spoke to Robert who was very courteous and erudite in the subject of lettings. If this is the standard of service you give all customers I will have no hesitation in using you as my agent once my property completes.
14th Jul 2021 (4 years ago)
S muffin
Sara Bartley has been very helpful and courteous, going out of her way to be kind and forthcoming to keep customers get the best understanding of the service.
10th Jul 2021 (4 years ago)
A Brown
Bridgfords Manchester team was brilliant. After my visit I was surprise by the fast reactivity of my negotiator Daniel Bright, he was extremely helpful through the process. Really friendly and professional.
2nd Jul 2021 (4 years ago)
C Wood
Bridgfords Manchester team was brilliant while selling my house. It was sold within a week and Simon Fish was extremely helpful through the process, always keeping me up to date and chasing solicitors on my behalf.
Seller
26th Jun 2021 (4 years ago)
K Roberts
I am a landlord and Bridgefords Sale branch has been managing my flats for me over the years. They are very professional and efficient. I had a new apartment completed recently, and asked Bridgefords to find me a tenant again. Elisha and Amber are brilliant, they came to the flat take photos straight away, and started marketing the same day. They found me a tenant within 2 days! The whole process is very smooth and stress-free. Bridgefords Sale branch is definitely the best estate agent I’ve ever known! Highly recommend.
Landlord
21st Jun 2021 (4 years ago)
Mimi
The second worst provider in the city. Looked at the flat ad online and I liked the photos then when they sent me the video it was another thing the decor changed but, I said to myself maybe the refurbished so it’s better and the WORST when I viewed it!! The walls had water leak and it all chipped the living room and the bedroom and the fridge was dirty and the door doesn’t close plus the bathroom fan doesn’t work. Viewing is a must if you want to rent from this agency.
Tenant
17th Jun 2021 (4 years ago)
L Dixon
I happily used Curtis and Bains from 2007-2014 when they were then taken over by Bridgfords who I wasn't particularly happy with due to constantly having to chase up phone calls and email replies.
I considered leaving them many times.
However during the last 2-3 years I noticed an ongoing improvement which has been a pleasure.
My recent change of tenancy has been dealt with professionally, efficiently and smoothly by Daniel Bright, Charlotte Curtis-Woods and Sue Atkinson.
Each has kept me fully updated each step of the way and quickly responded to my calls or emails which is excellent and gives me peace of mind that I'm in capable hands.
(However, I'm yet to receive a reply to an out of office reply stating "will be in touch as soon as possible after the 10th of May" from Matthew, regarding confirmation that the deposit has been returned to the previous tenant).
Overall I've been impressed enough of late to be able to finally say I would now recommend Bridgfords.
Keep up the good work ????
Landlord
20th May 2021 (4 years ago)
A Winter
Just wanted to leave a positive review for Jo, she is the most professional and helpful person I have dealt with in this office and always gives a great level of customer service, all my issues are always resolved and within a timely manor too. 10/10 recommend.
19th May 2021 (4 years ago)
? ????
Avoid if possible. I don't even want to waste my time to write a review about them.
15th May 2021 (4 years ago)
R Dougan
A massive thankyou to Joanne Seddon for being absolute dream, helping with my letting process for me and my wifes first home. Professional, punctual and polite. Highly recommend the 5 star service from Jo and Bridgfords!
Landlord
13th May 2021 (4 years ago)
M Murphy
I have rented with Bridgfords for many years now and have found them much better than any other letting agent I’ve been with in the past! In particular Jo Seddon has been incredibly helpful in searching for properties and goes above and beyond what you expect. Amazing customer service and a lovely bunch of people all round!
Tenant
13th May 2021 (4 years ago)
J Gilmour-Rees
Really appaling level of service as a tenant - wrongly accused us of being in arrears three times in 12 months and tried to take £1150 from our deposit. No apology, sometimes just didn't reply to messages and treated us as if we were trying to swindle them! Matthew Healey particularly condescending and bad customer service. I would say to avoid this company at all costs - you'll regret going with them because once they've got your money they won't care.
Tenant
5th May 2021 (4 years ago)
B Bill
Just bought a house through Bridgfords. I have bought and sold many houses but Simon Fish is exceptional. He rescued the purchase a couple of times. I was so impressed that I bought him a bottle of whisky. Thank you Simon.
Buyer
30th Apr 2021 (4 years ago)
J Arditti
Terrible, had a flat on the market with them over 6 months with apparently a cash buyer who had excuse after excuse not to exchange. Was told repeatedly that flats aren't selling in Central Manchester. Have changed estate agents and have 7 offers in a week the highest £20,000 over the asking price!
Seller
29th Apr 2021 (4 years ago)
K Iyiola
I appreciate and enjoyed my recent transaction with Bridget as their service is full of professionalism, quick responsiveness to my request and questions. In addition, their value to work is extremely high and I thanks Jessica Wood my Sales Negotiator for her brilliant support and advice.
21st Apr 2021 (4 years ago)
T LAWAL
Jessica Wood was wonderful and very professional from the point of viewing to when sales was completed. Jessica ensured that she keeps me updated with the progress of sales and was also liaising with the solicitors on my behalf to address my concerns. She acted like a one stop shop to meet all my needs with regards to acquiring a property. I will go back to Bridgfords again and again.
Buyer
21st Apr 2021 (4 years ago)
J Crowther
Steer clear! The most difficult agents I have ever rented from.
My housemate and I stayed at our apartment for 2 and a half years, which might sound silly when leaving such a bad review. However, to be fair to them the location was great and the rental price was good too.
However, we had a HUGE list of issues upon moving in, and struggled to get them fixed. These weren't just small jobs that we could get by without. Units were literally hanging off the walls (actually hitting my housemate when they did fall down).
Now when we come to move out, we are being charged for the same things we tried to get fixed when moving in. When speaking to the landlord, he said he was charged £1500 to pay for the issues before we moved in. So I assume they are charging both the tenant and landlord for jobs, and pocketing what they can. Communication is a chore and no care for the tenants whatsoever.
Avoid!
Tenant
14th Apr 2021 (4 years ago)
H Con
Terrible letting agency. Never respond to tenants. Whenever we have had a problem or a maintenance issue we have to chase Bridgford's for a response. Our flat had lots of issues when we moved in and we gave up trying to get them fixed. When we moved out, Bridgford's then tried to take all of this out of our deposit - shocking. One of the cupboards was hanging off the wall and fell on top of me, Bridgford's did not seem to care about this. Staff are not helpful. 0 stars.
Tenant
13th Apr 2021 (4 years ago)
M Dey
Tried to call and email several times but always get automail reply or line is busy. Want to buy a property but never get some one to talk
Buyer
8th Apr 2021 (4 years ago)
A Denny
I would just like to thank Joanne Seddon for giving me star treatment! She helped me throughout the whole letting process, before & after living in the apartment. I would highly recommend Bridgfords & Jo in particular for anybody looking to buy or rent a property. Five stars out of five, for an estate agent that's unheard of!
Landlord
7th Apr 2021 (4 years ago)
S Sivieri
I cannot believe what I saw today
Selling my house with Bridfords and Edward Mellor
Bridgfors undervalued my house, they booked just one view and my wife had to do the estate agent because the agent didn’t show up
..and the people they took here start asking how much for rent .... I’m selling the house ????????
Edward Mellor took 2 views and 2 offers after one week on the market
We had to close without being gentlemen waiting the visit booked by these clowns
Edward Mellor +10
Bridgfords -100
Seller
22nd Feb 2021 (5 years ago)
A abed
the worse agency in the uk! avoid them! they cannot manage property and very vague about the numbers! and NOT trust worthy and rude staff!!!
25th Jan 2021 (5 years ago)
M Alavi
They will ignore you again and again and again. They couldn’t care less about their tenants. They will take months to do any repair. I might even say they’re worse than homes4u and they’re abysmal so that says enough. Greedy people who are just at the feet of the landlords. Seem to forget it’s a 2 WAY STREET with TENANTS at the other end. Wish I could give them negative stars
Tenant
19th Jan 2021 (5 years ago)
A dxc
Thank you Jessica for all your help. She helped us to expedite the whole process
22nd Dec 2020 (5 years ago)
B Surana
I have been told to drop off the keys, but not told where to drop the off on my last day. And not able to get a response from them via email or the phone. It’s a bit frustrating and concerning.
12th Dec 2020 (5 years ago)
M Optima
Rented a couple of years ago with Bridgfords at the Langley Building. They were very friendly and understanding throughout the tenancy, and we got our deposit back quickly at the end of the tenancy. The moving in process was very simple and straightforward. Would definitely recommend! Five stars!
Tenant
4th Dec 2020 (5 years ago)
E M
I moved out of a property managed by Bridgfords in September, since moving out I was transferred from the Chorlton branch I usually had contact with to this one. It took 2 months for me to get my tenancy deposit back (£1250) - which only happened because I filed a dispute with the tenancy holding scheme. I sent so many emails and received no response, It's definitely not the service I would expect, and I wouldn't recommend them to anyone.
Tenant
2nd Dec 2020 (5 years ago)
L Marco
Firstly we are giving 1 star only because we could not choose 0.
Bridgfords is an absolute disaster, we never had such a disgusting experience with a letting agent. Renting with them has become one of the most frustrating experiences in my life, after getting the keys and paying you are forgotten.
We have been left down in any possible way.
There are many episodes I could talk about, from the time I reported an heavy case of black mould behind the bed and I have been told from the property manager to do an EXPERIMENT, wiping that off and waiting to have it again to understand "how bad that was", to the time I have been called a LIAR because they did not receive payments from us when of course monies were living my account regularly.
Turns out THEY GAVE ME THE WRONG REFERENCE NUMBER ( I have emails to prove it). Do you think someone apologies for that? No. And I have so much more to add.
The stress they caused me was unbelievable. It was really hard for us living in there knowing that we could not rely to the agency.
Rarely reply to emails and when they say " we will call you back" feel free to switch off your phone.THEY WILL NEVER CALL YOU BACK.
In this horrible agency there are only 2 people you can actually rely on, Mr Nathan Rothery and Mr Micheal Roberts.
*****************************
Just noticed that the Customer Care Team spelt my name wrong.... WOW!
Tenant
29th Nov 2020 (5 years ago)
D C
Terrible, shocking. Avoid at all costs.
27th Oct 2020 (5 years ago)
E Davidson
From a renting perspective, just the worst.
Problem out of hours? Tough. Problem that requires more than a furniture change? Tough. Landlord not responding? Tough.
Tried to charge us for cleaning when they said themselves the property was clean to a domestic standard. Matt was then good enough to try and double down and try to get us to accept the charges.
Edit - Lucy, we've raised concerns in the past and they've been completely ignored, so I don't see much point in doing this really
Tenant
23rd Oct 2020 (5 years ago)
A Ruiz
Now that I am not living anymore in one of their houses, I can say it. It is a band of thieves. No answer to the reparations, hidden fees, people accessing to my house without my knowledge... I worked with a lot of agencies; this is by far the worst of all.
Tenant
5th Oct 2020 (5 years ago)
D Tatakis
They do not respond in time. They will NEVER repair your property. They will over charge you and if you try to call and get in contact with the correct person they will always postpone the call back indefinitely.
Landlord
25th Aug 2020 (5 years ago)
H Seyedali
Very rude employee Jessica, even couldn't help me reschedule my appointment. So not going to work with them ever.
16th Aug 2020 (5 years ago)
L Collins
Another lousy agent!
Arranged a viewing on Sunday. Doesn’t show up, neither does their client. Won’t answer the phone.
How they keep the doors open is beyond me with service like that! Appalling.
9th Aug 2020 (5 years ago)
J jones
WARNING - DO NOT USE
Not responsive once you have moved into the property. Didn't fix multiple serious issues during the year. Billed us excessively during check out for problems they didn't fix. Rude, unresponsive and incompetent!
Everything you dont want in a letting company. Avoid at all costs
Tenant
4th Aug 2020 (5 years ago)
Alice
Very quick and attentive service. Both agents I dealt with were personable, easy-going and eager to help.
21st Jul 2020 (5 years ago)
P N
Have let my property for 8 years, always quick to sort out repairs and get new tenants, very efficient in all departments and in everything they do.
Landlord
18th Jul 2020 (5 years ago)
D Z
My mate and I lived in one of their flats for 2 years and got all the deposit back with no fight and actually think they are sound folk. Sometimes slow to sort out issues, but not scammers like other people out there!!!
Tenant
27th Jun 2020 (5 years ago)
A Nejad
I spoke to the agent and asked a few questions, she was really rude so I asked for the manager. A guy called Nick came on the phone and said he was the manager, I explained the conversation between myself and his colleague and told him if he wanted he could listen to the recording of the call as all calls are recorded and monitored. He told me he didn’t need to listen to anything as he trusts in his colleague. This is basically calling me a liar. The treatment changed as soon as I told them my name which is an asian name. I was really excited about this property and was hoping to get some simple info on the house but they have completed disappointed me and their reputation in my eyes. I have put the complaint in writing to their head quarters so hopefully will get a decent response. I can’t believe in 2020 people are still racially profiled based on names. Very disappointed.
12th Jun 2020 (5 years ago)
M E
I have send several emails regarding the property Which is on sale... But no one answering or replying to the emails..
Buyer
28th May 2020 (5 years ago)
F Ali
Thank you Claudia Carter and Gemma in the property management and Robert Graham in the main office. You have always been very helpful and try your best to sort out any issues asap. Five stars for you all.
16th May 2020 (5 years ago)
D Cornock
Paul, Claudia, Matthew and the team did a fantastic job ensuring our property was ready for new tenants despite the challenges of Covid-19. They really went the extra mile to ensure furniture etc was delivered in time and the apartment was well maintained.
Landlord
24th Apr 2020 (5 years ago)
D Leach
Great communication and management. Deena 5 stars
11th Mar 2020 (6 years ago)
T Hristoskov
Bridgfords is by far the worse agency I've used so far, zero responsiveness to emergencies, we've been waiting for MONTHS for a health hazzard issue to be resolved. Avoid like the plague.
Tenant
9th Mar 2020 (6 years ago)
W Draws
You might have to change the closing time in the website, because it says 6 pm but it's 17:40 and you guys are apparently closed, even though the office is open and I've explained my situation to o the staff.Bit angry for someone who works until 5, runs to get in time and oh it's closed. Update your timetables. Thanks
3rd Mar 2020 (6 years ago)
J Godwin
After vacating a rental property, took 2 weeks to receive updates and details on refund of deposit (after 2 weeks have still not been refunded). Basically amounted to me having to do their work in facilitating contact with the land lord so as to obtain approval for release of the deposit. Consistent lack of communication, no updates unless actively called and chased, significant delays in addressing faults within the property such as broken fridges, mould on the walls (when I moved in), boiler repairs. In all would not recommend using Bridgfords or their counterparts, countrywide property management.
Tenant
11th Feb 2020 (6 years ago)
D N
Couldn't be happier with Bridgfords, the customer service has been amazing. Joanne has been excellent at everything, keeping me informed and taking care of any issues that pop up, so I don't need to worry about anything. I'd recommend them to anyone.
28th Jan 2020 (6 years ago)
M Bassett
Time wasters. Confirmed appointment, didnt show. Try to blame it on you saying theyve rang to confirm that morning - no missed calls and received a text 2 days before confirming time and date. Rang me and apologised, rebooked, next day cancelled to say property had been let. Just rubbish.
14th Nov 2019 (6 years ago)
M Rice
The whole process was quick and easy, the best experience I've had renting an apartment from everyone. Shout out to Jo Seddon who was a massive help throughout the whole thing ????
Tenant
1st Nov 2019 (6 years ago)
P (Pre)
Great friendly professional service really knowledgeable staff who respected my value and needs.
It was really reassuring to be treated not as a customer but as a person would definitely recommend their services as I was quite worried this being my first time renting on my own Paul C who advised me gave me great hints and tips in a none biased way in simple terms and no jargon.
I really appreciated this part of the service as there were things I'd not considered.
I didn't feel nervous asking the simplest of questions.
Thanks Mr C
Tenant
1st Nov 2019 (6 years ago)
D Ford
Received exceptional service from Joanne from start to finish. She has a great knowledge of the property sector and let both my flats in a timely manner - Excellent communication through out and professional! Would recommend !
Landlord
1st Nov 2019 (6 years ago)
L Kershaw
Paul and the team are amazing! Super helpful and knowledgable throughout the whole process- nothing ever seemed too much hassle. Will definitely look for my next apartment through Bridgfords!!
1st Nov 2019 (6 years ago)
H F
Extremely impressed with the service from Bridgfords, massive thank you to Rob and Jo for letting both flats so quickly for us and keeping us well informed through out the process! You both went out of your way to ensure everything ran perfectly and it was really appreciated. Super happy with the new tenants too! Thank you.
Landlord
1st Nov 2019 (6 years ago)
S Adams
Amazing team and service, the last three properties I’ve rented have been with them. They’ve gone the extra mile to make sure things are sorted, especially Paul, thank you so much!
Tenant
1st Nov 2019 (6 years ago)
J Ayres
Bridgfords were fine when it came to letting, but once you move into your property there have been problems
- Unresponsive to emails and phone calls
- Don't check your property before you move in (a builder had used my toilet)
3rd Oct 2019 (6 years ago)
M JR
During our contract (2017-2019), Bridgfords team was always helpful to our requests. They promptly contacted suppliers and vendors when we needed some maintenance or furniture replacement. They were correct and honest in returning our deposit when we left the property (unlike other agencies from what I heard from friends).
Tenant
26th Sep 2019 (6 years ago)
K Shea
Tenant for over 14 months. They are the absolute worst lettings agency I have ever experienced in all my years renting in the UK.
I viewed an apartment occupied by other tenants at the time and agreed to rent when they vacated. 6 weeks later when I moved in I found the apartment was absolutely filthy. There was rotting food in the cupboards, filth and mould in the bathroom, mud all over the floors, cracked plaster in all the rooms from building work, rubbish in the sitting room, a broken shower screen was dumped on the bed and there was what a cleaner later confirmed to be urine on the bedroom floor.
I told Bridgfords about the disgraceful condition of the apartment and asked them to clean it. I was told word for word - "cleaning an apartment is a special request and you never requested you wanted it cleaned when you viewed it 6 weeks ago". They refused to clean it and I had to pay professionals to do it.
Issues with the dishwasher and other appliances were reported and I never even received a response never mind a solution.
At the end of my tenancy I left that apartment in almost perfect condition. They tried to charge me £220 to have it cleaned. Thankfully they were rejected by the deposit protection agency.
Customer service was either non existent or rude. Bridgfords didn't respond to emails for weeks at a time and wouldn't even follow their own complaints procedure when I took it further. Bethany was the only one who was helpful in my entire experience with this agency.
I would strongly advise any prospective tenant to avoid them at all costs.
Tenant
18th Sep 2019 (6 years ago)
K Jeal
Jo Seddon couldn’t of been more helpful from start to finish of our application to renting a new property in the City Centre. I would recommend anyone that is looking for a new property to rent to visit Jo in the Hacienda. Thank you very much for helping me find my dream home!
Tenant
12th Sep 2019 (6 years ago)
L Hu
No trust this agency!!! Only waste time. At first they told me you can lent the apartment if you pay 6 month tenancy, then when i ready( i already leave the previous tenancy) They told me you need pay 12 tenancy in one time!
Tenant
12th Sep 2019 (6 years ago)
L Owen
When we had an issue with a property management takeover, through no fault of Bridgfords, Joanne and Matt demonstrated their expert knowledge of the industry, incredible tenacity and showed such a commitment to our customer journey, long after we were paying tenants. They were absolutely fantastic, and the whole team really know what they are doing, and will make sure to look after you. I really can't thank them enough for everything they did for us. If you are a tenant of Bridgfords, do not worry - they will make sure everything is sorted, and they remember your name, situation and do so with care and attention. They work tirelessly to ensure you are treated with respect. You can be assured you are in safe and professional hands!
Tenant
6th Sep 2019 (6 years ago)
M Petrauskaite
Rude as hell. Was very taken aback by their telephone manner.
4th Sep 2019 (6 years ago)
J Mayall
Thank you very much to my property manager Louis Gilligan, I reported a repair and Louis dealt with the issue quickly and efficiently providing me with updates throughout the repair. I must praise him for his professional yet friendly approach. Thank you Louis!
Tenant
20th Aug 2019 (6 years ago)
D Barton
Our experience from start to finish was absolutely professional .Ryan Galloway was curtious and first class with his approach to our needs.
We will most certainly be recommending Ryan as an advisor and will use him again in the future.
Thank you
Dave and Sarah
8th Aug 2019 (6 years ago)
P Tierney
I’ve relocated back to Manchester early this year and I am extremely happy with the professionalism and service provided by Bridgfords! Rebecca and the team at the Hacienda branch are great! Anything I need in regards to the property is extremely fast and reliable! Thanks a million for everything! Definitely recommend this company! The best company I’ve ever rented from in 12 years!
Tenant
18th Jul 2019 (6 years ago)
A Hashemi
If there was an option to give 0 stars I would.
Put my property in the market with this branch and it was the worst real estate experience ever. I wasted two months with these guys.
Lack of communication, constant errors, lie to you and really believe that everyone is an idiot. Gave the wrong keys to the new agent. Lied to rightmove above my Termination when I complained about still being listed despite giving my two week notice, I had to send several emails to prove I was not the lier.
They arranged five viewings for my property AFTER I served them notice and they didn’t show up to the viewing, they called my tenant and asked her to do the viewing.
I got to the point where I didn’t know if I should laugh or cry.
Unfortunately the worst person to speak to is the Branch Manager who claims he is going to sack the people in branch for their errors. Not sure you can sack yourself ???????
Seller
4th Jul 2019 (6 years ago)
J King
Top service on check out by Michael.
2nd Jul 2019 (6 years ago)
M Fielding
Michael Roberts who conducted our move out review was very helpful and knowledgeable as well as professional and a credit to the team at Bridgfords
26th Jun 2019 (6 years ago)
R McEwing
Just checked out of my first property renting with Bridgfords. Property Manager Michael Roberts undertook a property check about a month ago, and completed my key handover/checkout today - a fantastically friendly and down to earth individual who explained the check out process in perfect detail. Felt extremely comfortable with him in charge!
Unfortunately, a lack of communication with other employees during the rental period and having to pay for a reference for my new tenancy, means I can’t award more than 3 stars to Bridgfords overall.
A big 5 stars goes to Michael though!
Tenant
21st Jun 2019 (6 years ago)
E Walker
Joanne was ever professional while helping us find our dream home and really had an understanding of a tennants needs and also worries we had but with her great customer service and efforts we had a really smooth time dealing with her
14th Jun 2019 (6 years ago)
A Denny
Joanne helped me find my dream apartment. She was extremely helpful & did all the legwork for me, I'm very grateful for her hard work & help in securing my home!
Please pass on my extreme gratitude.
12th Jun 2019 (6 years ago)
I MacKenzie
Having dealt with multiple estate agents over the past few months we really appreciated the excellent customer service we've received at Bridgfords. The friendly, professional and knowledgable service from Nathan Rothery really made a difference in us finding a suitable flat and we've felt well supported throughout! He's been able to answer all our (many!) questions really quickly and has taken a lot of the stress out of it! Highly recommend using Bridgfords.
28th May 2019 (6 years ago)
J Parke
I recently rented a new apartment in Manchester City Centre through this estate agent. I used them previous for my current apartment. The property itself has had a lot of issues in terms of problems with the furnishings. The letting agent Rob has been a great help but I feel Bridgford as a whole were more interested in getting this place turned around and rented out quickly that a lot of key feature repairs have still not been completed, I also did most of the cleaning myself as they either did not hire a cleaner or if they did he/she must of been slightly blind. I am a bit upset as I was rushed to pay the deposit etc for a certain date and the place was clearly not ready.
Again I have used this very estate agent previous and have had no issues so I know this is not a regular occurrence, hence the high rating.
I have to say that my property manager Gemma Burke is second to none. Any repair or request I send through is responded to and actioned almost instantly.
The letting agent Robert was also a stand out character.
Jord
Tenant
23rd May 2019 (6 years ago)
C Susanne
I'm in the third month of letting out my apartment though Bridgfords and I'm extremely satisfied and happy with the service. Gemma Burke is the Property Manager and she has been fantastic. She is very efficient at communicating with myself and the tenants and actioning what needs to be done. I didn't initially buy the apartment to let out so it's such peace of mind to know the management side of things are in a safe caring pair of hands. Thank you.
Landlord
1st May 2019 (6 years ago)
R Queiroz
Renting with Bridgfords has become one of the most frustrating experiences, after getting the keys and paying you are forgotten.
I have arrived to the property, was dirty, requested to be clean before i moved, is was only done on the ground floor of the property.
And i have been requesting to have the rubbish left on the back of property (pis below)for 2 weeks, the property manager Gemma Burke, does not reply to email or follow up calls, there is absolutely no respect. I have waited twice for the guy to remove it, and he did not come and did not even had the decency to give a call to inform that he would not be able to attend.
Tenant
29th Apr 2019 (6 years ago)
G Yin
Paul and his lettings team have been working tirelessly looking after our city centre apartments for the past few years, always find quality tenants given the competitive market. The knowledge and advice is highly valuable, you are assured that properties won't be left unoccupied for long between tenants.
Landlord
19th Apr 2019 (6 years ago)
T Marrinan
Gemma Burke goes above and beyond to get things sorted quickly. We are very happy with the service we receive.
26th Mar 2019 (6 years ago)
J C
When looking round the flat I am currently living in I was assured by Birdgfords that the cladding was safe and had actually just been replaced to make it so. 6 Weeks into the tenancy we receive a letter telling us that the cladding is flammable and unsafe, the cladding had never been replaced.
Tenant
21st Mar 2019 (6 years ago)
C Foote
After speaking to several letting agents in Manchester, I chose to use Bridgfords for letting and managing my apartment. I’m so pleased that I did, not only are they all likeable & lovely people they’re incredibly efficient and great at what they do. Not only was my apartment let out immediately, they found excellent tennant’s and the whole process was seemless. I’m also pleased they have the balance right in looking after the landlords but also the tenants. Thank you Bridgefords Manchester.
Landlord
18th Mar 2019 (6 years ago)
David
I am a landlord and use Bridgfords Letting service and their Poor adminintration causes me a lot of issues.
Landlord
11th Mar 2019 (7 years ago)
K Harrison-Mann
I spoke to Charlotte in the Hacienda office and she couldn’t be more helpful , regarding a letting she is a credit to your company
.
8th Mar 2019 (7 years ago)
V Bormotova
Had a fantastic experience with this agency and Charlotte Mann - letting agent were very helpful and supportive all the way to the end. Usually i prefer let property from private landlords, and were quite sceptic on the way to my viewing. I moved into the property within a week and would never expect agent working so hard on my application and supporting me, when i had some issues. Thank you Bridgfords! Thank you Charlotte!
Tenant
8th Mar 2019 (7 years ago)
M Jackson
I recently rented my apartment through Bridgfords. From start to finish they were really helpful, informative and handled a lot of little things that needed sorting which I would never have gotten round to. I also found the their landlord charges to be cheaper than I had thought they would be. The apartment was on the market for about a week and was then let out at the price they suggested to me (which i was really pleased with). They have dealt with everything, I have purchased a house which needed a lot of stuff dealing with so having them handle everything to do with letting my flat was a godsend. Highly recommend.
Landlord
6th Mar 2019 (7 years ago)
E Velasquez
Really good service! Joanne Seddon was very nice and helpful since the first day we met. She helped us with everything instantly. We definitely recommend it!
6th Mar 2019 (7 years ago)
R Kerr
Charlotte was really helpful from start to finish, she met me on short notice and even suggested the apartment I ended up taking!
The handover and customer service has been great.
Would definitely recommend using them over other agents...
Tenant
1st Mar 2019 (7 years ago)
N Pletan
I am writing this review to say a very big thank you to Matthew Hilton.
I needed some paperwork to be sorted urgently and not only did Matthew do everything that he said he would in an extremely prompt and efficient manner, he also contacted me to see if everything was satisfactory and if there was anything else he could help me with.
Top notch service Matthew.
20th Dec 2018 (7 years ago)
T Marrinan
Ashleigh Hamilton was amazing from start to finish in the process of getting our apartment let. After having such a bad experience with our previous letting agents Ashleigh really put our minds at rest and worked hard to make the transition easy and stress free. She was super efficient in getting everything in place and on the market. The property was let within the week. We would highly recommend Bridgfords. We can not thank you enough.
Landlord
9th Dec 2018 (7 years ago)
A Abouzakhar
Thank you Lauren and the team - really happy with the service
3rd Dec 2018 (7 years ago)
H Hitchen
Spoke with Matt from Bridgfords. Really helpful and polite, would definitely recommend.
23rd Nov 2018 (7 years ago)
R Reus
good agency, i had a problem with my washing machine and they sort it out very quit, providing a new wasisng machine. Thanks to Gemma Burke
Tenant
22nd Nov 2018 (7 years ago)
J N.
Put in an offer for a property via this agent, they didn't even bother putting it forward for days, took over a week of my chasing before they could get hold of the vendor. Ended up withdrawing the offer I was so fed up. Too busy forcing me to make appointments with their mortgage broker rather than working on getting an offer accepted
Buyer
22nd Nov 2018 (7 years ago)
P Shakeshaft
As a developer it is essential we have a Letting Agent with whom we work in partnership and have a trusted relationship. The Bridgfords Manchester team always deliver. Exceptional service throughout the process - including instant listing, regular communication and if needed recommendations to maximise rent and minimise voids. The office benefits from the support of a large network but the team are always personable, transparent and knowledgable about the latest market conditions. Ashleigh and Paul take full accountability and go above and beyond. Fully recommend (and I do regularly); I would not trust my clients' investments with anybody else.
Landlord
7th Nov 2018 (7 years ago)
C Bannister
Fantastic Service. Got my keys and could not be happier with the service from start to finish. Danny was extremely helpful and was able to answer all my questions. Highly recommend to anyone. Will never go any other company.
7th Nov 2018 (7 years ago)
K Henry
Just a quick review - great service all round and special mention to Daniel Bright who got us moved in, sorted all problems out for us and could not have been more professional.
7th Nov 2018 (7 years ago)
V Cahil
Fantastic team!
Nathan Rothery, the lettings negotiator, is very professional, courteous and accommodating.
Efficient communicator with excellent customer care skills, considerate towards both existent and prospective tenants.
Robert Graham, who processed my application, again, delivered outstanding customer service.
The team are very personable, responsive and keen to make your renting experience as painless as possible.
Will definitely recommend to my friends and family!
Tenant
1st Nov 2018 (7 years ago)
K vissandjee
I have been letting my property through this office for over a year now and i would reccomend this branch to all landlords. The lettings manager Paul and his team are very professional.
The property managment team, Becky Hodgson and Matt Hilton have managed my property without hassle and have gained my trust and respect.
Landlord
31st Oct 2018 (7 years ago)
C Billy
Recently used them to move into my first home in Manchester, everyone was so helpful and the service was top class. Nathan really made things easy for us
Buyer
26th Oct 2018 (7 years ago)
D Wynne
I’ve been a landlord with Bridgfords for 3 years, excellent service and communication in the time they’ve managed my properties. Recently dealt with Robert, who is an asset to the branch.
Landlord
24th Oct 2018 (7 years ago)
C Weaver
Mat Hilton and the team were very helpful during my flat handover. great work
24th Oct 2018 (7 years ago)
L Cowgill
After being let down by two other letting agents I was in quite a rush to find somewhere, and as time was limited and I wasn't having much luck looking myself, I contacted Bridgfords with my criteria and spoke to Ashleigh, who got back to me a hour later with the perfect property.
The process has been seamless from start to finish and Bridgfords have made sure to keep in touch throughout, updating me on the status of referencing etc and to organise a move-in date that works for us. I'm now very much looking forward to moving into my new home and Ashleigh took care of what could have been a very stressful time! Thank you for your first-class service.
Tenant
19th Oct 2018 (7 years ago)
M Chavez
Really happy with service i received. They made my move in so much easier! Couldn't be happier :)
17th Oct 2018 (7 years ago)
Nick
Amazing Service!
I have recently let my property through Bridgfords and I was extremely happy with the service.
They found excellent tenants for me and got them moved in quickly and efficiently with no problems.
Landlord
17th Oct 2018 (7 years ago)
K Green
Moved in on Saturday stress free and the place was immaculate. Bridgefords made the whole process very easy and i would highly recommend them to everyone.
Tenant
17th Oct 2018 (7 years ago)
gjn
Really pleased with the service I received when dealing with Bridgfords recently. I was kept informed throughout the whole process and felt respected by the staff, particularly Bethany who went out of her way to help us and accommodate our needs
12th Oct 2018 (7 years ago)
A Grennan
The branch manager Paul Craffey recently valued my apartment in Beetham Tower. Of all the agents who came out to meet me i felt he was the most professional and gave the most honest advice about the current Manchester market. Whilst the property was on the market for rent, the staff in general were all really pro-active with giving me feedback and they managed to secure a tenant quickly. Overall fantastic service from Bridgfords, would definitely recommend.
Landlord
12th Oct 2018 (7 years ago)
K Johnson
I've been a landlord for a number of years now and rented through a couple of different agencies with mixed results. Having had a recent bad experience with another agency i was recommended to bridgfords by a friend. I was unsure at first as some of the reviews weren't the best but i have to say i am super impressed. The service received was brilliant, from the branch manager who was very knowledgeable and efficient to the rest of the team who are friendly and always on hand. i now have 2 properties with them. Only negative is that its sometimes difficult to get through on the phones as they are quite a busy office.
Landlord
12th Oct 2018 (7 years ago)
K Broad
I rented my property through Bridgfords City Centre. I received great service from Paul and the team - Nina in particular was extremely helpful. She processed the setting up of the tenancy and made it easy and simple! Would definitely recommend
Landlord
12th Oct 2018 (7 years ago)
Shona
Really happy with the service I got. Nick was great, my apartment was put for sale really quickly and sold fast too. His help was invaluable in what turned out to be a complicated sale. People are quick to complain but I felt I had to be quick to say a big thank you too. I wouldn't hesitate to recommend these guys.
Seller
4th Oct 2018 (7 years ago)
D alexander
Amazing service. Recently purchased five apartments in Middlewood Locks and needed to find a trustworthy agent who could deliver on there promises.
Bridgefords didn't let me down, successfully rented all five apartments before completion limiting any void period experienced.
Very rare you come across an agent who keeps to there word and delivers.
Already recommended them to other clients in the area.
Landlord
27th Sep 2018 (7 years ago)
R notreally
We’ve rented from Bridgfords for 2 years now and I must enthuse about how helpful Jo Seddon has been throughout our tenancy. She was so helpful with arranging viewings and is enthusiastic, honest, friendly and a huge help. She’s one of the few letting agent employees I’ve met who genuinely cares for her customers.
Our current property management team have been great with any problems dealt with swiftly, effectively and in a friendly manner (thank you Rebecca Hodgson!).
Tenant
25th Sep 2018 (7 years ago)
L Edge
Bridgfords don't even deserve 1 star. awful since the day we moved in, they have been nothing but hassle, chasing they to sort broken things in our flat. it was filthy when we moved in and nothing was done about it. would never rent off these people again
Tenant
28th Jul 2018 (7 years ago)
S Cockerill
I have just completed the letting process on a new flat with these guys, and can honestly say it was the quickest, most stress-free and overall pleasant experience with an estate agent I've ever had!
We specifically dealt with Jo (Joanne) and she was AMAZING at every step of the way - super fast, super efficient and just generally lovely and 'real' (unlike a lot of other estate agents which can feel robotic and put you on edge!).
Me and my partner have pledged to ourselves that if we move again, we'll be staying with this specific estate agents - the experience has been that good. Definitely recommend.
Landlord
12th Jul 2018 (7 years ago)
K Travis
Had a really positive experience letting with Bridgfords - 2 years with no issues. Dealt with Matt Hilton when it came to moving out. He was extremely accommodating and flexible and made everything run as smoothly as it could when it came to leaving the flat. He is a credit to the company.
Tenant
25th Jun 2018 (7 years ago)
B Russell
Hammad was very helpful throughout the mortgage process and I don't know what we would have done without him! The whole team were very helpful throughout, would definitely recommend :)
25th Jun 2018 (7 years ago)
J Gallego
Awful service
16th Jun 2018 (7 years ago)
Calluminos
Great service, friendly team
As a landlord I've used these guys twice, both times they've rented my flat out really quickly, advised feedback from viewers to allow me to make improvements when I'm remote I can't see for myself. The flat has been rented out in a couple of weeks to lovely tenants that have been fully checked. Paul the manager has always replied to emails or calls within a couple of hours, and Daniel who sorted viewings this time was really helpful calling me with feedback. Great team.
The only drawback is their centralised services (its really not uncommon tho) their accounts team let them down with lack of communication but that happens at most big agents.
I'll use them again and wouldn't hesitate recommending them! Thanks guys!
Landlord
17th May 2018 (7 years ago)
P Mac
Do not use these they promise you every thing then do nothing this place is very dangerous to the sale of a property I am waiting for an exchange date and every day they come up with a new problem they don’t answer the phone they don’t call you back they do nothing my advice is sell it your self because it’s what you end up doing.
Seller
14th May 2018 (7 years ago)
K McBarron
I rent with these guys currently and never will again.
Unhelpful staff that don't even pretend to care.
The automated system to report issues is sterile, difficult to use as many issues aren't options.
The property wasn't cleaned properly when we moved in.
We've been having a consistent mould problem that was an issue when the previous tenants lived there as i can see the problem areas have been re-painted. Bridgfords have given us no advice how to stop it, and simply cite our Contract and warn us that we will be charged for mould damage.
Cheap paint used throughout the flat that gets dirty easily and comes off if touched. There was also paint on the floor of every room.
Had to wait a week before a small leak got fixed.
Had to wait a week before getting a broken washing machine looked at and a further week to get a replacement.
2 stars are just because it was easy to secure the property and the office looks very professional. (Even though we had issues when viewing as the agent didn't arrive). The website design is professional also.
Tenant
1st May 2018 (7 years ago)
P Owen
I have no words for this incompetent estate agent.
23rd Apr 2018 (7 years ago)
A Eshaghian
we agreed a deal to sell my apartment with a fixed fee commission, once my apartment is sold, the've invoiced me £810 more than what was agreed initially. I am not going to do any further business in future with them.
Seller
16th Apr 2018 (7 years ago)
J Hollington
Whilst this branch boasts an impressive collection of (internal!) awards. My experience of Bridgfords has been less than satisfactory. They possess no customer experience skills and appear to lack any basic office or process management skills. They have the attitude of that once they have your money, they no longer care.
I have hadn't had to deal with them yet with regards to any property issues. There's been a few things that have given me a bitter taste of this company.
When going through the application process. You had to chase up to see whether the referencing and financial backgrounds checks had been completed so you could complete the process of getting the keys.
I had to pay a £50 fee (I appreciate this is less than the £100 they advertise as the fee) for a guarantor check to find out that they didn't need to but offered no refund on the basis that the check had been done. However doing a quick google search reveals that is common practice for agents to use third parties who charge a small fraction of the actual cost that is passed on to the tenant. They should offer a guarantor check only if the other credit reference check gives a poor rating.
I was contacted regarding a flat inspection. They made no effort to specify a rough time they would be visiting or whether they require me to be there to access the flat. Surely you would know if you already have a set of keys?! I contacted Michael Roberts to try and arrange a time but I never received a response which I find extremely arrogant and rude.
Tenant
31st Dec 2017 (8 years ago)
M Crafter
Despite constant delays to the construction of our new-build apartment Bridgfords (Manchester) ensured that we had as little stress and worry as possible. Through no fault of their own (the construction company are responsible for delays) our move in date got pushed back three times. Everytime this occurred Bridgfords found a solution for us and reassured us as best as they could given the circumstances. Whilst going through this stressful time we obviously contacted (and pestered) them constantly and all communications were replied to immediately.
When our current tenancy ran out and the construction of the new-build got pushed back once again, they found us temporary accommodation in a very timely fashion and saved us an incredible amount of trouble.
Once the new-build was ready they pushed paperwork through in advance (and out of office hours) to ensure we could move in before we went on holiday. They kept the branch open for us when we were running around madly trying to move vans, give back keys etc.
They were helpful even in the most tense and frustrating circumstances.
Tenant
1st Dec 2017 (8 years ago)
K Daoussi
My rating is 0 not 1. Unprofessional, never respond to emails or calls ! Too many employees for nothing.
Their fees are very very expensive! They made "some little mistakes" of £325 when invoicing me. Best advice I could give is stay away from those thieves. No wonder they have a poor reputation in their own industry from their own peers
28th Nov 2017 (8 years ago)
H Bridge
Looking at these reviews I was a bit worried when I contacted the branch with a view to rent one of their properties, especially given I have had some very bad experiances in the past, but I must, say they were in fact amazing!
From start to finish, all members of the Bridgfords (Manchester) team I interacted with couldn't have done more for us. They were informed, polite and went above and beyond to help us out in any way they could. When it looked like we were about to be turned away from our ideal flat, the branch manager contacted the landlord and stuck his neck out to vouch for us when they could have just as easily found another tenant to take our place, they also kept the branch open just for us so we could get the agreement signed, I could go on as there were so many little things that other property agents wouldn't have bothered with.
I don't know if they have changed their staff since the below complaints, all I can say is the ones I delt with were all brilliant - special thanks go to Rob, Paul, Ashleigh and Bethany for all their help.
We're now all moved in and loving life in our new flat!
Cheers again guys and keep up the good work!
Tenant
20th Nov 2017 (8 years ago)
S Property
Worst estate / letting agent in Manchester. Hands down. And that's saying something.
30th Oct 2017 (8 years ago)
E Massoules
VERY VERY bad agency! They charge for a reference when you are leaving the property... £24! Just to tell your next landlord that you paid your rent on time and they took 3 days to do this.... AVOID them at all costs! Terrible service and rude staff
Also if you look all the reply to reviews are pretty much the same! Bridgfords you are a bunch of cowboys! How will you make money when letting fees become illegal in the near future! You may then have to actually provide a decent service!
Tenant
20th Oct 2017 (8 years ago)
S h
Poor effort in 'trying' to help and resolve multiple issues that have been raised BEFORE we moved into our apartment. You would think that if several of the team members tell you that they 'promise' to ring you by today you would expect a call, if not at least make some sort of an effort to write an email to us tenants explaining why no one is ringing, why we have to waste our own time by taking time off work waiting for people to fix these issues (not a single thing has been sorted yet btw). Incredibly unreliable estate agency. Haven't ever had to deal with such an awful experience than with Bridgfords. Cannot be trusted with what is being said until SOMETHING has actually been fixed. Responding to a google review seems to be quicker than an email with the main problems on it.
Tenant
7th Sep 2017 (8 years ago)
P Sbiera
If it was an option of 0 stars, I would definitely select that. Extremely poor customer service and such a bad experience.
Despite us being on time with all payments for deposit and rent, here we are, a month after we moved in, still chasing a number of minor works that have yet to be completed, which were agreed a month before we moved in and confirmed by the team. It is clear that they have issues with internal communication as well as not accepting the fact that they're responsible for multiple issues that were raised. Dealing with the Property Management team has been terrible with Adam being very vague in answers and poor in communication and even Chloe, the manager, has not been able to deal with the situation. Also, their contractors are very unprofessional and I feel like all the calls, emails and messages we are sending are for nothing as they don't reply despite us chasing the matter daily.
Tenant
5th Sep 2017 (8 years ago)
I Chiras
Very poor experience!!!
Very unprofessional, it's been a month since we moved into the new property and they still haven't fixed what was agreed even before signing the contract. Every time we ring them they promise things will get sorted and that they will ring us back but never do. It's just ridiculous that they can't keep their word, they keep promising people will come to the property to fix stuff, I've booked several days off work to wait for the contractors but nobody showed up. Had no fridge for a month...very annoyed with the situation.
Tenant
5th Sep 2017 (8 years ago)
M Seddon
Simply put; use a different estate agent. Incompetent, lying and deceitful. They will rinse you at first and you get nothing in return. Paul, the branch manager, is extremely rude and condescending. An awful experience.
18th Aug 2017 (8 years ago)
FreddieCakes
Me and my partner tried to rent a place through Bridgfords and we paid the fee to take the property of the market and paid half months rent as well and were promised to be able to be moving in in two weeks time. But we could not get contact with the agency because every time we called we were promised a call back but no one ever did. So today, the day before we were meant to move in to our new place, they finally told us that there was something off with my referencing and they can't accept it.
Never ever trying to rent a property through this agency again!
UPDATE
We just got a call from the branch manager at Bridgfords, Manchester, and we are going to get our deposit back but will still be losing our agency fees. We are somewhat pleased with the situation now but still will not be using Bridgfords services ever again.
Tenant
29th Jun 2017 (8 years ago)
S Show
Absolutely disgusting customer services. Even their automated messages sound intimidating. Poor response to heater break down. Avoid at all cost.
20th Apr 2017 (8 years ago)
arian1892
AVOID AT ALL COSTS
This company is an absolute joke.
They could not contact my landlord for 6 weeks, despite him having multiple properties with them.
Over 6 weeks waiting for our washing machine to be replaced, with the blame constantly being placed on the landlord.
8 separate visits over 2 years to fix the balcony doors, and each time the maintenance team takes a quote, then returns only to find they do not have the correct locks, THE WORST LETTING AGENT I HAVE EVER HAD TO DEAL WITH.
Tenant
4th Apr 2017 (8 years ago)
M Cooper
Staff are extremely helpful and I get the feeling they to understand how much buying your home means to you. Lucy at the Hacienda branch has been super helpful in trying to get me the best result
Buyer
17th Mar 2017 (9 years ago)
T Foster
I needed to move into a flat in a hurry, and Bridgford's were very helpful in getting a couple of viewings done and getting me into a flat thy I liked quickly. Particular thanks to Dean for showing me around, and Alex Deakin who was extremely helpful during and even after the moving in process.
Tenant
16th Feb 2017 (9 years ago)
C (Krisdra)
Busy area small building
13th Feb 2017 (9 years ago)
B clennell
Best management agency in manchester.
I have dealt with 4 different agencies as a landlord and have found that Bridgfords are the best by a long way. They helped me during a difficult experience with a previous agency but am so pleased to have moved my properties to them.
Landlord
2nd Feb 2017 (9 years ago)
S Facey
We have been waiting over 2 months to get our deposit back after they recommended no deductions. This after paying £700 in fees to them when we moved into one of their managed properties for 6 months.
I urge landlords and tenants alike to use a different agency.
Tenant
4th Jan 2017 (9 years ago)
S Roberts
They booked a forensic scientist scientist to check my flat was habitable after it flooded so I had to pay rent. Ben who I dealt with was awful so had to get the manager Daisy who was even worse, lost her temper in the office and started shouting. Landlord only contactable by letter. Avoid them just don't go with them
Tenant
5th Dec 2016 (9 years ago)
R rao
Had great experience with bridgfords lettings ...felt I was thoroughly informed about the contract ..charges incurred and made us feel at ease especially since this was the first time I was trying to rent an apartment
Tenant
20th Nov 2016 (9 years ago)
K górka
Hi,
I'm looking for a 2 bedroom in Salford/Hulme area. 2 days ago I spoke to Alex Deakin, he was so friendly, helpful and charming. I've never spoke to a Agent like him! Thank you Alex! Your company should be proud of having you.
17th Sep 2016 (9 years ago)
K Dunphy
I recently became a landlord for the first time and I have found Bridgfords Lettings Manchester to be exceptional. In particular Daisy Temperley-Cassin and Kayleigh Marn have been excellent and helped me throughout my letting and kept me fully up to date. They have done a great job that has been much appreciated.
Landlord
15th Sep 2016 (9 years ago)
J Goldring
Was really impressed when I walked in. A member of staff noticed me immediately and stopped what she was going and came over to assist me. Nice environment to.
15th Sep 2016 (9 years ago)
E Innes
There is a reason Bridgfords has such an overwhelming amount of negative reviews and it stems from their property management and customer service teams. Warning to anyone who is thinking about renting a property through Bridgfords, please do not take the negative reviews lightly, or with a pinch of salt. My roommate and I read these reviews and raised our concerns with the agent who said that they had recently restructured their property management team. Taking his word we proceeded with our letting agreement.
We had concerns about paint chips, (looked tacky), many marks on the wall and numerous stains on the carpet, which we were told would be sorted by the time we moved in. They were not.
We were told that our property managers name was Ben and we were given his email. Never once did we hear from 'Ben' and when our kitchen sink broke, it took a month of us calling the office, leaving messages with no reply, emailing 'Ben' with no reply, before we finally had the kitchen sink fixed.
On ending the tenancy I called a month before our check out and asked what the check out procedure was. The man who answered was rude and condescending and said that we should have let them know we planned to leave. Since it was the end of our tenancy and not our job to run their administrative team, we should have been contacted. I cannot stress how rudely I was spoken to by this member of staff. He said he would sort it out and that I had nothing else to do.
Two weeks later I called again as I had heard nothing from the property manager. I then found out, our manger had changed to a guy named Adam, who every time I called was unavailable. I was told they had no record of us wanting to leave. I expressed that I was annoyed because the person I spoke to said I didn't have to do anything else.
When they say that they will get back to you after 10days of leaving to sort out the deposit, they mean they will get back to you within 20 and after having sent numerous emails that went unanswered, and will make every excuse under the sun as to why they can't release it to you.
It's a shame because our apartment was our home, and we loved it, but I cannot believe the unprofessional and disrespectful way that this company treats their customers.
Tenant
12th Sep 2016 (9 years ago)
L Fran?ek
Hi,
I am looking for a 2 bedroom flat in Salford area. I have called today Bridgfords Lettings Manchester .
I have to say, I was delighted. I spoke to Alexander Deakin, he was very polite and helpful. I relly whish there was more people like him. He took my details and send over by email suggestions. That's really helpful.
I am looking forward to book a viewing.
10th Sep 2016 (9 years ago)
D Stansfield
Awfull estate agents, worse i have ever dealt with, called to get problems sorted within the house which never happened, would not recommend at all.
9th Sep 2016 (9 years ago)
T Wood
I have just completed on purchasing a property through Bridgfords in Manchester and I wanted to write this review to say how impressed I was with the service.
Demi, the sales negotiator who dealt with my purchase was excellent right from the start and any time I had a question she responded to my call/email very quickly. She was lovely to deal and understood a buyer's concerns, organising a post-offer viewing for me.
I also used Countrywide's conveyancing services, as recommended by Demi, who were also excellent. They responded to my queries within a few hours, kept me updated and avoided talking in Jargon.
Thank you to Bridgfords Manchester for helping me purchase my home. My experience with Bridgfords far surpassed my experience with other agents I've dealt with in the past and I would definitely recommend them!
Buyer
5th Sep 2016 (9 years ago)
S BOY
Zahid - came round and carried out a valuation of our house and even though we told him that we were not ready to sell yet and we were just wanting to explore our options going forward - he was still very professional and outlined what our options could be. He carried out the valuation and left us feeling very positive and confident in their ability to sell our house for us.
30th Aug 2016 (9 years ago)
H Yasui
I recommend Bridgfords Lettings Manchester over other agencies in Manchester, mainly for Alexander Deakin's professionalism and kindness. Quick response, brief and up to the point explanation, and at the same time, kind. He cares about his customers. If you were to use Bridgfords Lettings Manchester, you should ask for Alex.
Landlord
26th Aug 2016 (9 years ago)
E Wood
We have a great experience with Bridgfords. They helped us find the right kind of place for us straight away and then helped us out with everything we needed. Thoroughly recommend them for anyone that is looking for a place in the centre of Manchester.
26th Aug 2016 (9 years ago)
M Evans-Agnew
I have had a really good experience with Bridgfords Manchester recently. I viewed a flat with Dean Darby, he was incredibly helpful and friendly, and understood that my friend and I needed the property as soon as possible due to us having to leave our previous accommodation in an emergency. He is helping process the application for us as quickly as possible so we can move in ASAP. It was fantastic having a great experience with a letting agent after such a difficult time with our previous letting agents.I would recommend Bridgfords!
Tenant
19th Aug 2016 (9 years ago)
S Ramsaran
I have been dealing with many agents over the last few weeks and it was the most frustrating thing in the world until I contacted Bridgfords and Jo Seddon came to the rescue. Within an hour of me contacting Bridgfords, I found the most perfect apartment that I had been looking for months to find. Jo was beyond helpful, enthusiastic and showed real interest in helping me secure a place I liked, not to mention that she was so pleasant and knowledgable about all the areas. Everything was done hassle free and was made so simple for me . Thanks so much to Jo and Bridgfords!
Tenant
10th Aug 2016 (9 years ago)
K Mellor
Bridgfords promptly returned my calls when requesting to view, allowed us to view our property on the day we rang and guided us through the renting process. Lovely helpful staff on the other end of the phone. This was a great relief following other letting agents who were none existent and didn't have the time to return calls.
Tenant
9th Aug 2016 (9 years ago)
A Pereira
Like so many services, one often encounters difficulties or things that could have been a bit more efficient, and in this sense the office of Bridgfords The Hacienda also has room for improvement. However, two persons in particular have made a world of difference when dealing with Bridgfords, making it a personalized, friendly, efficient and enjoyable experience. These are Nina Aspinwall and Danielle Ford. Thank you Nina for your help during my tenancy, and one big 'thank you' to Danielle for your efforts and keen enthusiasm in assisting me with the difficulties I have encountered at the end of my tenancy.
Tenant
2nd Aug 2016 (9 years ago)
A Woodhead
Bridgfords were the only agency that contacted me after I put a request in over Right Move. I viewed with Sue who was polite and helpful. Unfortunately I didn't get the property I wanted because the demand was so high but Sue took care of me and was in regular contact until I found something. I was a bit skeptical of the fees at first but they actually provided the best service I have ever had from an agent, the rest being pretty poor. For the time and stress I had wasted on past experiences I was more than happy to pay a bit extra on this move. Sue and the guys were very professional but also personable. The tenant insurance product was great as well as I got my bike robbed after two weeks and I was covered.
Tenant
23rd Jul 2016 (9 years ago)
J Deehan
I'd been looking to rent a property for a while. I came into the shop to see what they had to offer and ended up speaking with one of the mortgage advisors. I hadn't given much thought to buying a house - thought it was a step too far. However, after looking at some of the deals he put it in front of me, it began to feel like the more logical step. Now I've got an offer down on a place and I'm on my way to becoming a homeowner. Superb service. Could not recommend highly enough.
Buyer
23rd Jul 2016 (9 years ago)
J Firth
Great service. We rang to organise a viewing very last minute and Dean Darby kindly fit us in for the next day. He was great and incredibly helpful with any questions or problems we had. Went in to the office to put down a deposit and we were greeted by Danielle and the team who again were very helpful and polite. I would recommend to anyone. We have had no problems with the service so far.
Tenant
21st Jul 2016 (9 years ago)
F Marmel
While flat-hunting, I had a great experience visiting a flat with Bridgfords. The agent knew a lot about the area and had many helpful tips to give. Although I ended up taking a different flat, this was the best viewing.
Thanks!
26th Jun 2016 (9 years ago)
A Scarf
My husband and I wanted to say a massive thank you to Luke Matley who is actually the mortgage broker that works within Bridgfords as part of Countrywide. When we were due to have an appointment in Stockport to sort out our mortgage, the previous person unfortunately got sick and Luke agreed to see us last minute. He has been amazingly helpful, polite, and an absolute pleasure to talk to. He has been helping us every step of the way and has always replied to all my questions (and I'm a bit of a nightmare as I need to know constantly what's going on and what the next step is)! He has an amazing patience with me and we couldn't thank him enough for the service he has provided us as he really has gone above and beyond our expectations.
6th Jun 2016 (9 years ago)
A Rhiannon
If minus stars were an option, that's what I would give this agency.
Absolute stress from start to finish and I've never been so glad to leave an apartment.
Within a week of moving in we were told the property had been on the market and they wanted to show people round.
The ringing was constant, even after being firm that visits would not be allowed as we should have been told about this beforehand.
Many things in the flat were still broken and have never been fixed in the 14 months we lived there this includes a shower that we couldn't use after constantly asking for it to be fixed which has caused damage to the property. It's nice that we had to pay our full rent when we didn't have a fully working flat the entire time we were there.
No good communication.
Still waiting on any response regarding getting our deposit back even after the 10 allocated days and trying to get in to contact. (Fuming)
Avoid at all costs.
The fees are also extortionate.
Tenant
11th May 2016 (9 years ago)
M Teixeira
They have the worst costumer service.
3rd May 2016 (9 years ago)
D Roddy
Worst agency I've dealt with in 6 years of short term letting. Extortionate costs added on (excluding vat), negligent lies when viewing the property and lazy inventory checks (they charge £150 for the privilege too). Try to avoid at all costs if you can. 1 star implies they're useful at some stage, I can assure you they aren't.
Landlord
12th Mar 2016 (10 years ago)
S FashionNerd
I've just relocated to Manchester from abroad for work and the competitiveness of real estate in the city was completely out of my expectation. I have tried all agencies but have been let down by them either the lack of property offering, or the service level. Bridgford was the best I've come across in both aspects, the agent Dean was very helpful and friendly, so I've found a flat at a desirable location without much difficulty which I'm really appreciated! Lydia followed up with setting up the contract etc. and is also very friendly and helpful. It's hard for me to travel to here just for flat hunting and I was feeling very stressed out about it, but they've made me feel welcomed back to the raining UK and Manchester! Overall I'm happy with the experience and will not hesitate to recommend the agents and the agency to others.
Tenant
23rd Feb 2016 (10 years ago)
F Banglawala
Firstly Day to move in As Students we are charged over £300.00 in fees. Then for somebody to be your guarantor (personal relative) they Charge you. Terms of Tenancy were broken not even a few hours after we signed the tenancy (let a contractor in without informing us). Electronic door fob was not correctly programmed so we had no access to the property forcing us to sleep in our vehicle for the night. Went in the next day (as a weekend) and got no help in order to gain us access to our own flat.
Finally we get into the property "Has been professionally cleaned" is what we were told yet dust was caked all over the property and the sofa was revolting to sit on until we paid to get it cleaned ourselves and our shoes were sticking to the floor.
Having paid specially for inventory and checks to make sure the property was in perfect condition a blind person would have done better as the amount that was incorrect on the inventory and also a non existent shower and so called perfect conditions was signed off by the property manager.
After ringing them on multiple occasions and going to their office we were told that they were unable to reach the land lord for an entire month. Now 6+ months on Bridgefords still haven't sorted out the problems which was promised to be done in the first week. Multiple calls have been made (approx 100). The staff there are just plain rude with no consideration for the tenant as long as they do not lose their client(Landlord). This company are professional liars. They will contact you the minute your rent is "not paid" (banking issues on their side) and will threaten you with eviction if somebody makes a wrong noise complaint about you. Even if the property had nobody in at the time.
Truthfully this company is here to take the money and do nothing even if it means for them the line of human to human dignity is crossed so be it as long as they keep the landlord his/her costs down and your money.
Cons Liars, Cheaters, White collar Scammers with no sense of Respect for anybody
Pros Nothing
I would never ever recommend such an appalling property management company or letting agent and will not ever be returning
Tenant
26th Jan 2016 (10 years ago)
E Rawcliffe
Just rented an apartment through Bridgfords lettings agency and must say it was the most positive experience.. Professional, friendly, sympathetic and just the best people to deal with. Dean and Lydia from the Hacienda building ... You were amazing x
Tenant
5th Dec 2015 (10 years ago)
C Barrero
Not only the most expensive agency in the UK also terrible customer service . Once you pay they don't care and make everything more complicated . Very dissapointed .First they didn't show the real pictures in the advert, then they were never clear about all the agency fees , even though we asked they never said that to rent one bedroom flat, just the agency fees were £700 . They lied to us many times . They made us agree with a moving in date that didn't work for us but the flat wasn't even ready .Of course we had to pay from the day they asked .
They gave our number to the internet company who called us like 10 times . We have lost so much time with them that we are sure we will never recomend them. Don't even bother to make an appointment with this agency.
Tenant
4th Dec 2015 (10 years ago)
J hall
If I could give them 0 stars then I would but that doesn't seem to be an option.
Quite helpful until you pay the fees then after that you might as well be talking to a brick wall for all the help you are going to get. It's been over two months since we moved out and we still haven't received our deposits back which were well over £500 each, Bridgfords have offered absolutely no assistance whatsoever, which shouldn't have surprised me as it was the same during our tenancy.
The fact that they deal with landlords who are essentially criminals makes them just as bad in my opinion. It's unfortunate that people will continue to use them as they are quite possibly the worst company (in any sphere) that I have ever had the misfortune to deal with.
Tenant
21st Oct 2015 (10 years ago)
S Pretoru
Simone Markham is the landlord. Property advertised, marketed, managed and let by Bridgfords/Countrywide. Flat was burgled twice in two months because there were no locks on the windows. Two months later and the window is still not fixed. No freezer for 5 months, mice in property include the mattress, washing machine broken, no hot water in sink taps, bathroom sink permanently blocked, blood stains on sofa - took 5 months to replace, burglar alarm never working properly, low water pressure in the shower, heating not working for months, bedroom carpet smella of rat faeces and cat piss, drug dealer living next door.
Landlord
19th Oct 2015 (10 years ago)
A Smith
I have had many different flats in the past and Bridgfords was certainly the worse I had to go through.... I would warn anyone who is looking for a serious and honest agency to rent or buy any property through this agency.
Here are some bad points I would stress (but not limited to):
- Very bad customer service;
- Unprofessional;
- When something had to be fix and done, nothing was managed, although lots of calls and emails sent;
- They charge you for anything they can and that is usually not charged by other agents (such as getting reference from them).
- Scammers;
They just try to pull as much as money out they can from you, without any concern or business ethics.
Shame I cannot put 0 star!
8th Oct 2015 (10 years ago)
S G
I have been looking for an apartment since summer and from all of the agents in the city centre, Philippa from Bridgfords was the only agent who called directly on a regular basis to keep me updated and showed genuine proactiveness in helping me find a property. Philippa and her colleague Claudia both found me a property and made the effort to have it secured quickly and easily to give me peace of mind in this crazy market!
Buyer
8th Oct 2015 (10 years ago)
M Christensen
Incredibly nice and reliable. The agents are easy to talk to, keep things simple, and you generally feel well looked after. I was renting, and while you can easily feel like you're being led by the the nose, this wasn't the case with this agency.
Tenant
24th Sep 2015 (10 years ago)
J Barker
The worst letting agent I've ever came across. In the 10 months I was with them, I spoke to/dealt with 10+ members of their staff and, apart from one exception, I would describe them as incompetent and sometimes rude.
When I first moved in, I did not have any central heating or hot water for a week. Being on a 10th floor flat in the middle of January it was obviously very, very cold. I called Bridgfords several times a day and the people I spoke to could not have cared less. There was also no washing machine when I moved in, even though I was told there would be one. Again, they weren't bothered and did nothing about it.
After I'd been there for 7 months, my landlord decided to sell the flat, meaning they need to give me two months notice. Bridgfords somehow managed to send the notification letter to the wrong address (!?) and then did not follow it up, so I received a call from them two months later asking why I had not moved out - obviously this was the first I'd heard of it. Despite the fact that they knew they were in the wrong and legally had no leg to stand on, they still tried to scare me with talk of taking me to court if I didn't move out immediately. They never accepted responsibility and did not apologise for the stress their incompetence caused. One of their staff actually became quite aggressive with me on the phone when I said I was taking their phone call as the start of the two month notice period and when I politely asked him to stop being so aggressive he told me to calm down (for dramatic effect to his colleagues in the office, I suspect).
I don't know about Bridgfords in other areas, but the staff in Manchester Hacienda are, as a whole, truly terrible. The worst customer experience I have ever had.
Tenant
23rd Sep 2015 (10 years ago)
N Cowan
DO NOT BOTHER. Typical big business mentality. All about sales and no customer service. Took me 6 calls and two office visit over 3 months just to get a bog seat fixed!! Now they have had my deposit for 5 weeks! Have been calling for the last 3 hours to get to speak to someone and although I had a reply on email I WANT TO TALK TO SOMEONE!!!
AVOID
AVOID
AVOID
Respond to that!
Tenant
18th Sep 2015 (10 years ago)
L Breslaw
I found my ideal flat with Bridgfords. I had the pleasure of being shown round the property by Suzanne who was friendly, professional and extremely helpful. I would highly recommend this lettings agency.
Tenant
8th Sep 2015 (10 years ago)
J Mellor
words can't describe...
4th Sep 2015 (10 years ago)
T Run
it was a disaster to book a viewing with them !
22nd Jul 2015 (10 years ago)
A Garcia
Horrific experience with this agency. We were about to send an aplication for renting a house with the agency in Northwich and they told me nobody was interested on the property yet. They informed us we have to pay 520£ just on fees. 300£ just for the tenancy agreement!! We were shocked about that but we asked them anyway to e-mail us the fees so we could see on writting and send the application and pay the deposit and fees. Unfortunatly they have not sent us anything and I have to call them again the day after to ask what was happening. A few hours later they called me and said that the landlord had another tennants interested in the property and they put them forward before us!!! How un-profesional is that.
I have to say that there are no letting agencies in Cheshire (at least) where they charge £300 just on the letting agreement (just for changing the names in a document!!!). Avoid this agency if you can
Tenant
15th Jul 2015 (10 years ago)
B (Becky)
I couldn't be happier having just moved into my gorgeous new apartment all thanks to the cracking team at Bridgfords! Really smooth service from start to finish. Even a few bits which needed tweaking after money and contracts were exchanged have been met with inspired service. This is especially impressive as in my experience its usually when estate agents lose all interest. Paul who I think is the manager was especilly helpful but I couldn't fault anyone I dealt with...10/10!
Buyer
9th Jul 2015 (10 years ago)
L Conway
After renting for several years around Manchester, Bridgfords Haceinda branch have been the best lettings agents I have dealt with.
Holly Coop did my move in, very friendly and helpful lady.
Had a great experience with this branch from start to finish, very happy with their service,
Tenant
9th Jul 2015 (10 years ago)
H Parkes
Recently signed for a 12 month contract with Bridgfords, already dreading the year and haven't even moved in yet. Completely uncontactable when I have queries but have been pestered multiple times a day by their broadband team wanting more of my money (an awful deal by the way). Promised to be contacted at certain times and calls never materialised. Obviously this company needs to consider customer service AFTER the initial fees are paid, awful quality so far... I'm waiting to be proved wrong
Tenant
1st Jul 2015 (10 years ago)
C Sykora
Appallin. Just bothered about getting your money. DO NOT USE BRIDGFORDS!!! I WARN YOU!!!
17th Jun 2015 (10 years ago)
D Brown
If only I could leave zero stars.. Lied about property, unhelpful, told us we couldn't move in a day before, gave our details to another company who bombard me with calls every day. Could not think of anything worse than paying their extortionate admin fee's to receive below acceptable service.
1st Jun 2015 (10 years ago)
K Ahmed
Excellent one of the nicest friendliest staff down to earth & very professional service recommend them to my children
21st May 2015 (10 years ago)
G Michael
A nightmare to deal with. At the end of our tenancy, both my flatmate and I had to jump through many hoops to get our deposit back- it was unnecessarily long-winded and stressful. They messed up at the start of the contract by not asking me to pay an admin fee (this was also overlooked by 3 different people) and wouldn't release the deposit til I paid the fee, even though there is no mention of having to pay a fee in the documents I signed. They stopped answering my phone calls and I constantly got lied to about being contacted back whenever i eventually did get through or when I went into the office. Having to threaten them with legal action got them to actually do some work and we eventually got our deposit back.
Tenant
30th Apr 2015 (10 years ago)
A Ayim
Nina, Glynne and the team at Bridgfords have been doing a fantastic job in managing my flat and proactively managing communication.
Looking forward to continuing to use them for future BTL purchases.
Thanks
Andy
Landlord
28th Apr 2015 (10 years ago)
B Mabo
Worst experience ever, avoid these people. I felt abused every time I interacted with them. I could write an endless list of complaints.
27th Apr 2015 (10 years ago)
K Winiewski
I pulled out of a house sale because of the ineptitude of this firm. All points of contact were grossly inadequate and made my house buying experience (over a 6 month period), total hell.
Steer clear
Bloody idiots -
Buyer
9th Apr 2015 (10 years ago)
J Budden
If I could give them less than one star I would. Appalling service, I don't think they did anything which pleased me.
DO NOT USE THIS COMPANY. THEY ARE TERRIBLE.
28th Mar 2015 (10 years ago)
C stacey
Katy the manager was a pleasure to deal with and whilst very busy still always responded to my questions and got me the paperwork i needed. Thanks Katy & Team!
8th Mar 2015 (11 years ago)
A Beaman
Very impressed with service received so far...viewings started yesterday and our apartment is let out today, couldn't have asked for it to be any quicker! Very friendly but professional at the same time! Many thanks Katy and team!
Landlord
25th Feb 2015 (11 years ago)
M Ghosh
Hi Katy, many thanks for your help on the valuation. Great service, happy to recommend to others. Thanks again.
18th Feb 2015 (11 years ago)
M Fidalgo
(Translated by Google) Well, very natural!
(Original)
Bien, muy natural!.
1st Feb 2015 (11 years ago)
D Sweet
Bridgfords - We're nice until we take your money
Bridgfords - Making you look forward to the end of your contract
Bridgfords - We're not as crap as you think, we're much worse
I think their staff are the only people leaving the positive reviews.
Absolutely awful service coupled with daylight robbery. If I could give less than one star I would.
Charged for services they did not complete, and services they completed badly.
Left to live in a flat with holes in the floor which were promised to be fixed but after 2 months of living there we still have to avoid the 2ft square hole in the bathroom.
Currently in the process of making a complaint which isn't being taken seriously and often ignored for weeks on end.
RENTERS - Avoid at all costs. They seem nice to they have your money and you're tied into a contract.
LANDLORDS - As someone renting a property through them we are considering withholding rent because of bad service, I imagine other customers of theirs would do as well. I would suggest to do your business elsewhere
Tenant
30th Jan 2015 (11 years ago)
E Potts
This is a high integrity letting agents - they do what they say on the tin Well done guys!
Landlord
16th Jan 2015 (11 years ago)
A Papaparaskeva
Having your employees posting fake reviews will not save you (at least they could change their names). You are terrible. Paid for loads of services that I never received... Blaming me for your mistakes... Asking for rent that I have paid already, but is missing because of wrong referencing by your employees... Never ever getting replies and then getting blamed(again) that I am not responding.. ABSOLUTELY TERRIBLE. You are a nightmare. 20+ days to get a single response to an email. Withholding 4 deposits at the moment for a single apartment and not even bothering reply to our emails regarding them...An absolute nightmare. Oh and I hope every single one of you had great warm Christmas. BECAUSE WE DID NOT HAD THEM, SINCE OUR HEATERS ARE NOT WORKING AND YOU KNEW IT FOR THE PAST 20 DAYS AND DID NOTHING. Rather than calling for property viewings - after all you ONLY want money- don't you? Zero stars. About everything. Nothing will change it.
Tenant
29th Dec 2014 (11 years ago)
X LI
I didn't expect so many 1 star ratings actually, especially after I know that my flat was rented out on the second day. Nice job!
Landlord
5th Dec 2014 (11 years ago)
A Weir
Told us our contract was to be renewed, after waiting 3 weeks for the contract to arrive we were handed a notice to vacate much to our surprise, as the owner was changing letting agents (no surprise there). Went in to find out how this happened, obviously very disgruntled at the situation and poor management of it, however the staff couldn't care less. Avoid like the plague
Tenant
27th Nov 2014 (11 years ago)
K Hattingh
Absolute joke of a company, if I were anyone looking into having this company as your estate agents - RUN!!!
26th Nov 2014 (11 years ago)
Y Wu
I wanted to rent an apartment through this agency, but they told me there would be a delay only a few days before the date of moving in. They always say a few days but it never comes true. Finally they decide to refund my money but I have waited for more than a week hearing nothing from them. They tell me the money is holding by the company who deals with my referencing. I really do not know when can I get back my money. I will not use them any more they also lie to you.
Tenant
10th Nov 2014 (11 years ago)
M Scarth
AVOID!!! If you have cash to buy they are your best friend... If you rent you don't exist, literally a cash machine for them... No response to e-mails, phone's don't get answered. Total waste of time, tenants should be able to invoice them for the amount of work needed to get anything done!
Tenant
6th Nov 2014 (11 years ago)
R 123
I am currently looking for a house to rent and I have to say that Bridgfords have been the most proactive of all the letting agents I have contacted. They took the time to call and take more details of my requirements, whereas many of the others just emailed to say they don't have anything suitable. Danielle was lovely and it has renewed my faith that there is still good customer service out there.
28th Oct 2014 (11 years ago)
E D
Absolutely horrendous experience! Every single time that I had to deal with this branch, there was lack of communication, incompetence, rude and shockingly unprofessional attitude. We had to chase for everything and they didn't seem to know what was going on in their own office and properties. Please avoid them.
27th Oct 2014 (11 years ago)
C Warburton
Very responsive and helpful. I was not sure how to go about letting my flat and the Bridgford agent was quick to respond and provided helpful advice. Plus, my flat is let for 12 months! Very happy customer
Landlord
27th Oct 2014 (11 years ago)
E Quinn
If I could give them zero stars I would. I have had the most appalling experience with Bridgfords from start to finish.
I started off renting my flat with Curtis & Bains but this mysteriously transformed into Bridgfords without so much as a courteous email or letter to inform me that they had been taken over. From then on was pretty much a nightmare. There have been too many incidents to count but some notable ones are:
Being accused of not paying my rent even after I had paid it on time, every month. No apology after finally proving to them that I had, in fact, paid the full amount weeks ago.
The repairs team being completely unresponsive when something is broken. You're going to have to call and email them over and over again to even get a response. Most calls and emails are ignored.
I moved out of my flat at the end of July, I only got my deposit back a couple of days ago (that's three months I've been battling!!) I had to take the case to the TDS because I called and emailed every day for a month and got no response about my deposit. When I finally heard from Bridfords, two and a half months later, they wanted to take hundreds of pounds worth of deductions from the deposit for completely unreasonable things.
DO NOT USE THIS COMPANY YOU WILL REGRET IT! THEY ARE RUDE AND INCOMPETENT AND WILL TRY AND CHEAT YOU OUT OF YOUR MONEY.
Tenant
24th Oct 2014 (11 years ago)
J Simpson
Indicative of all city-centre estate agents. Non-existent customer service. Why would they care if the next sap is a phone call away?
20th Oct 2014 (11 years ago)
Paul
Quite simply the most unprofessional, unreliable and downright dishonest lettings agency I have every used. Strange combination of arrogance and willful stupidity. Avoid like the plague.
Landlord
20th Oct 2014 (11 years ago)
A Little
This company can not be trusted and provide a truly terrible service to the tenant and landlord. The staff are friendly when initially letting but then fail to organise repairs and in our circumstance deducted expenses from the deposit for cleaning that was not completed. Even now after 5 months we have not received our deposit return despite winning an appeal with the deposit scheme they use.
8th Oct 2014 (11 years ago)
thewieo
If i could leave a 0 i would.
My contract was transferred from 1 company to another the same month my contract expired (i assume the company's merged or my letting agent went bust). Me and my partner payed for a credit check and to resign the contract but nothing came about it.
After no contact from the old company we continued to pay our rent and waited, still no contact.
Fast forward 4 months and i receive a call asking if we are still in the property and why our account is 3 months rent missing. I explain that we have been paying as usual, the normal amount to the normal account. I am introduced to my new estate agents 4 months after my contract expired, no courtesy call or letter to let us know.
They of coarse cannot find the lost cash in the old account and i have to pay for bank statements to show the missing rent, credit check and contract fee's because of this incompetence.
I am still dealing with this situation, but i can say i am not best pleased with them. 4 months no contact and the only reason they rang was because they think we are not paying. Then they cannot find payments made to the account over a 5 month period costing me a large amount of cash in the process.
I imagine there are going to be some major issues with this situation regarding my deposit if this is the standard.
Iv been forced into being with them, I hope they improve and i'm wrong, but think twice if your planning to use them. If they are so disorganized they cant even send out a letter informing me about major changes they cant be good at much.
Tenant
2nd Oct 2014 (11 years ago)
C Joseph
Do not use these guys under any costs. They tell you lies. I rented a property out under full management. Was advised that it had been well looked after. I went to see the property after current tenancy lapsed. The property was in a really bad condition where the tenants had edged their names on the walls, stained the carpets and walls were damaged too. When I went back to the letting agents I get fobbed off. I'm in the process of getting back what I am owed and it is proving to be extremely difficult. They never respond to your phone calls. They say someone will call you back they never do plus I feel their services are too overly priced for what they do for you. I would research and go elsewhere.
I will never use these guys again.
Landlord
27th Sep 2014 (11 years ago)
C Cardarelli
I just got my property back from Bridgfords after they "managed" its letting for almost four years. When I got back my property it had not been cleaned, it was filthy. There were holes in the walls that I had not agreed upon and I have so far not even received the copy of the final inventory. When I went to their office I was given my keys back and they did not even ask for a document of identity.
The Council did not get notified of the vacancy of the apartment and therefore they came out with charges that now I could have suspended pending evidence to be provided by my side. Now it is days I am trying even to get through their phone but this seems impossible. I will have to go in person, spending even more time of mine.
Landlord
18th Sep 2014 (11 years ago)
S Gates
Totally incompetent
9th Sep 2014 (11 years ago)
T R
The worst letting agent ever! The most unprofessional, rude and incompetent staff! Especially Michelle Wright and Michael Roberts.
Completely messed with up my contract, had to wait 1 week before received my house keys (after paying deposits and rent).
No curtains or blinds in my bedroom for the whole year.
Broken furniture and broken window handles which was never fixed.
At the end of my tenancy they made up fictional claims to reduce the deposit. For example making me pay for damages which were made by previous tenants. Making me pay for screws being loose and the expense it cost to screw them back. Billing me for cleaning that was done by myself.
The staff in the office never responded to my calls and emails.
I’ve never experienced such a terrible service in my life.
Avoid at all costs!
Tenant
22nd Aug 2014 (11 years ago)
A Little
This company failed to provide adequate service and although they took money for the management of the property they didn't provide a professional service. They used a separate company for maintenance that failed to respond to phone calls and then claimed they had no responsibility in ensuring work was completed. I would recommend renting your property privately or going direct to a private landlord. At the end of the tenancy they failed to return the deposit and one months rent overpaid. Fortunately I know the law so managed to deal with this myself but unfortunately many people don't and no doubt would have been unable to manage this alone.
Landlord
15th Jul 2014 (11 years ago)
S ShowreelEditing
they are the worse experience of my life! no not even waste your time with this bunch of idiots!
13th Jun 2014 (11 years ago)
S kaggani
Rubbish and dishonest people!
I hope I do not come across them in the rest of my life. They use every opportunity to rip off their customers. The staff are very rude and ignorant.
23rd May 2014 (11 years ago)
J Towers
I have recently rented my property with Bridgfords in Manchester , the service from start to finish has been excellent Katy Flay the manger was both very professional and helpful, renting the property out within a couple of days I would certainly recommend and use them in the future and would like to thank Katy for all here help
Landlord
22nd Apr 2014 (11 years ago)
A Onafowokan
Terrible. This letting agency are a shambles.
Initially furnished then we were told it was semi furnished. No washing machine. No wardrobe for the whole year. Their conduct was disgraceful.
This resulted in them making up fictional claims to reduce the deposit.
For example making us pay for property left by the previous tennants. Making us pay for screws being loose and the expense it cost to screw them back. Billing us for cleaning that wasnt done. Not only that claiming for the most expensive cleaning ie carpets. Even though there were no carpets in the property. Also refusing to admit they were wrong or semi wrong at anu time. Failure to return calls. False promises. Contact numbers they gave us. Didnt even exist.
All letting agents are crooks. But these, I would steer clear of.
For all the good comments. If something goes wrong. These jokers are not the ones you want to be sorting it out. Because they wont.
Tenant
9th Apr 2014 (11 years ago)
D JS
AVOID AT ALL COSTS.
At first they gave a wrong address for HomeLet (the referencing company) and I was always contacted by HomeLet about that and after a week I discovered that they have the wrong address SUCH A WASTE OF TIME. HOW COULD ANYONE INSERT A WRONG A DRESS ALTHOUGH I GAVE THEM THREE DIFFERENT DOCUMENTS CONTAINING MY ADDRESS IN ADDITION TO THE FORM THAT I FILLED IN. Moreover, They wanted to charge me the inventory check fees twice if I didn't notice.
Now, I got the keys two days ago, I was told the apartment was "professionally" cleaned while it wasn't and I was told that the furniture for the second bedroom and the living room should arrive on friday while it didn't. When I went to the branch today I was told that someone will contact me on monday regarding that. IT SHOULD HAVE BEEN CLEANED PRIOR TO SIGNING THE CONTRACT AND HANDING IN THE KEYS NOT AFTER!!!!
REALLY DISAPPOINTED.
Now I wish if I read the reviews before.
Tenant
1st Mar 2014 (12 years ago)
E Imsong
The staffs are nice to you until you sign the contract. They are rude later when you need them.
They took ages to create our contract and caused so much trouble to me and my friend.
We have been living in the apartment for over 4 months now but still with one set of keys. Very bad service.
Unnecessary charges. Really bad service.
Tenant
9th Oct 2013 (12 years ago)
S Barclay
highly recommended, they are professional people who actually care about their clients, i found them transparent and honest, they are a hard working customer focused team, i personally used them for a tenancy and they are second to none.
Tenant
9th Apr 2013 (12 years ago)
S ALDERON
Look, the staff are fine... they do what every other estate agent is supposed to do: find you somewhere to rent. Here's the BIG problem, and why they should be avoided at ALL COSTS.
1. Read their small print - they charge you unnecessary fees that are wholly disproportionate.
2. Once they have your money to 'take the property off the market' - you become a low priority... even if they are aware you will be homeless in the stupid amount of time it takes them to get it sorted.
3. They are NOT a full service agency. Once you eventually move into a place - all maintenance and other dealings are handled by several none responsive, ignorant and rude 3rd party companies. If you visit Bridgfords about their poor performance you will be fobbed off as if you are wasting their time (as technically, you are - despite a health risk in your house).
Bottom line, go elsewhere if you can and make sure you read the small print. The staff are nice, professional and do their job but once they have your money - the company is no longer interested in anything else from there on out and simply refers you to the 3rd party companies that do the work they should really be doing. Don't believe me? Use them and find out.
Tenant
9th Dec 2012 (13 years ago)
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Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.
Data produced by Land Registry © Crown copyright 2022.
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