O Reason
A very personal service from start to finish. Would highly recommend for selling your property!... Read more
Seller
1st Jan 2026 (11 weeks ago)
S Fricker
I cannot praise Steven enough. He was supportive, attentive and gave great advice. I love the extra touches he gave: a bottle of wine and flowers that were brought for the photos and left for me to enjoy and flowers and a lovely picture of my old house when the process was finished and I moved. The brochure was beautiful and really showed my house at its best. Always available quickly with answers, he gives estate agents a good name!... Read more
Seller
23rd Dec 2025 (12 weeks ago)
S Belsey
What a breath of fresh air! Steven was handling the sale of our purchase and from the initial contact through to the handover of keys, every interaction was a genuine pleasure.
The marketing was extremely good, along with the viewings…. conveying his style which exudes confidence and calm. Open and honesty is not something (sadly) you would normally associate with estate agents or property sales, but Steven breaks the mould.
Always punctual, always contactable and always delivered exactly what he had committed to.
When and if the next move comes….we won’t be using anyone else. Forget high street agents, independent and more importantly Carroll Estate Agents is where it’s really at!... Read more
Buyer
22nd Dec 2025 (12 weeks ago)
Steven was so supportive and helpful. I cannot recommend him highly enough; a lovely person who cares about his clients. Every question was answered quickly and he was very generous with his time. I love the extras he provided (the bottle of wine and flowers from the photo shoot) and the flowers and picture of my old house when the sale was completed. Little things that meant a lot and show he really is interested in making sure that you are happy with the process of buying or selling. A 5* agent!... Read more
Seller
22nd Dec 2025 (12 weeks ago)
N Turner
Our experience with Steven was absolutely superb. Very professional, honest, and insightful. The quality of brochure was outstanding, and the video captured the essence of our home perfectly. I would have no hesitation in recommending Carroll Estate Agents.... Read more
Seller
4th Nov 2025 (19 weeks ago)
A Hosier
I highly recommend Carroll Property. Steven was communicative and transparent through out the entire process and I would use his services again in a heartbeat.
Steven was professional, approachable and genuinely an outstanding agent. Even going above and beyond to support us with a few additional queries and documents that we needed, we felt looked after and understood the entire time.
Whether you are buying or selling a property, I throughly recommend Carroll and am sure you would experience the same care as we did!... Read more
Seller
11th Sep 2025 (6 mo. ago)
G Coker
I would highly recommend Carroll Estate Agents. We had the pleasure of dealing with Steven Carroll who was incredibly proactive, professional and diligent in a multi house chain that faced several challenges as a function of others in the chain. Completion would not have been possible without Carroll Estate Agents guidance and execution. We are highly grateful.... Read more
Seller
30th May 2025 (9 mo. ago)
C Salter
We recently purchased a property through Steven. He was professional and responsive throughout the process. He was also effective in applying pressure to all parties involved to ensure the purchase went through in the planned timeframe. Thanks so much, we couldn’t be happier in our new home.... Read more
Buyer
30th Apr 2025 (10 mo. ago)
M (Mayoo)
We had a fantastic experience with Carroll Estate Agents, especially with Steven, who was incredibly professional and helpful throughout the entire process. He took the time to understand exactly what we were looking for and kept us updated every step of the way. He provided a clear timeframe and stuck to it, always ensuring we knew what to expect.
Thanks to Steven dedication and professionalism, we are now happily settled in our new place, and we couldn’t be more grateful. Highly recommend Carroll Estate Agents and their team!... Read more
2nd Apr 2025 (11 mo. ago)
H Sims
Steven was prompt, patient, thorough & very helpful throughout our selling process. From marketing the property, to communication during the process, I'm grateful for his service and would recommend Carroll to all!... Read more
Seller
2nd Apr 2025 (11 mo. ago)
C Guillaumier
Steven was highly professional, making this my smoothest experience selling a house. He kept me informed throughout, provided valuable advice, and carefully followed instructions. I would definitely recommend him to all my friends!... Read more
Seller
27th Feb 2025 (1 year ago)
L Moys
We highly recommend Carroll Estate Agents. Steven was extremely professional and a pleasure to work with. The photography and marketing material he produced for our property was fantastic, and far better than that produced by other agents that we had used in the past. He took an interest in the historic nature of the property and took time to learn about its features so he could answer questions from prospective purchasers. His knowledge of the market and realistic advice on pricing helped us to achieve lots of viewings and ultimately to complete on our sale. We were very happy with our experience; thank you again to Steven and Jo!... Read more
Seller
21st Feb 2025 (1 year ago)
K Ventris
We had an excellent experience with Carroll Estate Agents when selling our home in the Penlands Grange Estate, and a big part of that was down to Steven. From start to finish, Steven was incredibly professional, approachable, and easy to work with. He guided us through every step of the process, keeping us informed and reassured throughout. Selling a home can be stressful, but Steven’s expertise and friendly demeanor made it a smooth and straightforward journey. We’re very grateful for his support and would highly recommend Carroll Estate Agents to anyone looking to buy or sell in Haywards Heath.... Read more
Seller
14th Oct 2024 (1 year ago)
V Francis

Prior to purchasing our new home through Carroll Estate Agents I contacted Steven about another local property almost a year earlier. From the first point of contact Steven was a friendly, informative and motivated agent without a hint of pushiness or worse, the palpable apathy and condescension that some agents in the Lindfield area seem to get away with. Of the circa 30 Lindfield/Haywards Heath agents I was regularly in touch with about properties for sale, Steven was one of 3 who remembered me personally - like an oasis in the desert for a motivated buyer - and quickly became my go-to for sage advice and market insight. I was delighted when the perfect house came on through Steven who navigated a delicate and sometimes complex sale over several months, keeping us fully informed and supported with kindness and understanding the whole time. I’m certain he got the very best price for his client too, with stunning photography and marketing and clear and timely negotiation. If we ever come to sell, I will only consider Carroll Estate Agents. Thanks so much again Steven, we LOVE our new home.... Read more
Buyer
14th Oct 2024 (1 year ago)
M Kilgour
We recently used Steven for the sale of our house after finding our dream home in one that he was advertising. It was such a smooth process and Steven kept us updated regularly. As it’s a family run business we felt that we got a much more personal and friendly service. We also found that the care taken in making sure our house was presented and photographed in the best way possible was exceptional and we were so happy with the way our house was advertised.
Would definitely recommend Carroll Estate Agents!... Read more
Seller
3rd Sep 2024 (1 year ago)
D Mason
What an outstanding service, from our very first phone call, to meeting, preparing our house for Sale with our brochure and our last phone call of congratulations on moving.
Steven is highly professional, quick to respond to messages, phone calls or emails, easy to engage with and friendly.
Not only was Steven there for our sale but when we had problems at the top of the chain he would find out whatever information he could and pass that on to us.
Such a positive process not like anything we had experienced before.
We would highly recommend Steven Carroll.... Read more
Seller
12th Aug 2024 (1 year ago)
R Kinnersley
Great friendly and efficient service from Steve at Carroll Estates. We found the house we wanted and Steve kept us up to date throughout the purchase process. Constantly on hand and applying pressure to all sides making sure our purchase went through in just 8 weeks. Overall a highly recommended local agent that knows how to market a property and keeps a sale on track - great work Steve !... Read more
Buyer
23rd Apr 2024 (1 year ago)
S Lee
Proactive. Informed. Attentive. As first-time buyers, Steve at Carroll Property was a dream to work with. Our experience was a noticable difference to what friends had experienced through high street estate agents. Highly recommended. In a distant future where a move is imminent, we'll be back...... Read more
Buyer
19th Feb 2024 (2 years ago)
M Richards
Amazing service throughout the sales process from Advert right though to exchange.
Steve has a vast wealth of experience in the property industry which me brings to the sales process, with advice and support.
Thank you so much.
Mark... Read more
Seller
23rd Dec 2023 (2 years ago)
B Edminson
Fantastic service from Steven Carroll. Great attention to detail, carefully curated publicity photos and video, pragmatic advice, and achieved a superb result. Thank you!... Read more
Seller
5th Oct 2023 (2 years ago)
J Archer
Steven led on the sale of our home in Haywards Heath earlier this year. He's a very likeable, down-to-earth chap who we felt truly got to know who we were and what we were looking for. He was incredibly knowledgeable, friendly and professional from beginning to end. Many reasons for the high praise - exceeded sale price, found serious buyer, communicated effectively, chased solicitors relentlessly... the list goes on. Would absolutely recommend to anyone looking to buy or sell in Sussex.... Read more
Seller
13th Dec 2022 (3 years ago)
J harbage
Steve managed our sale professionally from start to finish. He was always very responsive, helpful and knowledgeable about the local market. I would definitely recommend speaking to Steve if you are thinking of buying or selling.... Read more
Seller
7th Dec 2022 (3 years ago)
J Armstrong
Steven Carroll was extremely professional and reassuring throughout the whole selling process, from initial valuation through potential buyer viewings, to final agreement on the selling price. He certainly knows his business and the housing market and brought a great deal of calmness and reassurance to the whole process. He arranged for 5 potential Buyers to visit our home and helped finalise the sale within 1 week. We would certainly recommend Steven to other potential Sellers. Very well done that man it was much appreciated.... Read more
Seller
21st Nov 2022 (3 years ago)
S Hemsworth
Steve oversaw the sale of our flat in Haywards Heath and we found him to be very professional and hardworking. With his high level of experience he was able to answer all our questions and provide useful advice. He was also very communicative throughout the process and always quick to reply to emails. Highly recommend!... Read more
Seller
3rd Nov 2022 (3 years ago)
F Terry
We cannot recommend Steven more highly. From the moment Steven came to value our home, we knew he was the right person for the job and that we were in very safe hands. He is genuine, personable, hardworking and a pleasure to work with. No question was too silly and he went above and beyond to liaise with us regularly on the status of the Sale of our home. He guided us through every stage of the sale process with patience and knowledge. Can’t thank him enough.... Read more
Seller
3rd Nov 2022 (3 years ago)
E Hayman
'Steve managed the sale of our house and we couldn't have been happier. He was professional and approachable from the start and kept us in the loop at all times. He had a number of potential buyers lined up straight away and negotiated us a great price. Would highly recommend his services.'... Read more
Seller
15th Oct 2022 (3 years ago)