
I moved into my flat in June and had a great experience with the sales agent, Kevin. I wasn't made aware at the time of move in though that the landlord doesn't actually use Chase Evans for repairs. I flagged that my shower head holder was broken and a safety hazard during my inspection on June 1st. It is now September 16th and I still have not been able to get someone to come repair it and the shower head has hit me on the head, leaving a bruise multiple times. The property manager, Andrew Karayiannis, and his manager Bethany are claiming they're doing all they can do but they rarely return my calls or follow through on what they say they're going to do and they're unable to get an appointment set. I have tried going through the landlord's person directly but he is unresponsive as well. This is by far the worst property management experience I've had in the UK and in the US. At the very least, make sure you understand if Chase Evans actually manages the property or just avoid altogether.... Read more
Tenant
16th Sep 2025 (6 mo. ago)