A User
We can’t thank Fiona enough for the incredible support she gave us during what was an extremely stressful house move. From start to finish, she was professional, proactive, and genuinely caring.
Fiona kept us informed every step of the way, always responding quickly to our questions and chasing things up when needed. Her calm manner and reassuring attitude made a huge difference during some particularly challenging moments. Nothing ever felt like too much trouble, and she consistently went above and beyond to keep everything moving smoothly.
What really stood out was her dedication and personal touch — she truly cared about getting us into our new home and easing the pressure along the way. We always felt we were in safe hands.
We wouldn’t hesitate to recommend Fiona to anyone looking for an estate agent who is knowledgeable, reliable, and wholeheartedly committed to her clients. Thank you again for everything!... Read more
26th Feb 2026 (20 days ago)
G Hutton
Entire team were supportive and reactive throughout the selling process - thank you!... Read more
Seller
25th Feb 2026 (21 days ago)
A Cano
Very impressed by my recent experience with Vivien from Galbraiths Ayr. I found her to be very professional and friendly with effective communication with regards to all of our technical questions regarding the purchase of my elderly father's new property. I has been a pleasure... Read more
Buyer
12th Feb 2026 (5 weeks ago)
M Houston
What could you say, worst estate agent ever. Fiona who works there makes her own rules and decides what to take to her clients, she is very selective dependant on her mood. Fiona has an attitude that’s worst than a doctors receptionist. Please please don’t use this estate agents, I have wasted lots of money on solicitors bills for no reason. Only to speak to client direct and find they had no knowledge of my offers. Please there are better estate agents in Ayr. Please read this review as it will save you a lot of time and money.
Fiona has a horrible attitude and will easily waste your money.... Read more
28th Nov 2025 (16 weeks ago)
G McCartney
Friendly professional service would recommend Galbraith to anyone.... Read more
24th Oct 2025 (21 weeks ago)
I FORD
A big thank you to Vivien and her colleagues at Galbraith Ayr. Our farmhouse and land was nicely presented particularly by video and attracted over 50 viewings. An excellent above valuation was achieved and we were well advised and assisted throughout.... Read more
Seller
21st Sep 2025 (25 weeks ago)
archiethebald
During our recent house purchase Galbraith were fantastic, It was a complicated purchase made more difficult buy a difficult sale in England, but throughout Galbraith staff, in particular Fiona, made the process as easy as they could, we were kept completely up to date and every request for assistance with the difficulties was met and staff went over and above! I would most definately recommend Galbraith without hesitation.... Read more
Buyer
8th Aug 2025 (7 mo. ago)
S Quinn
Fantastic service from Natalie, Fiona & all the team in Ayr in securing multiple offers for my farmland & woodland property within 2 weeks of listing. Successful sale well above asking price concluded within 8 weeks of listing.
They have my highest recommendation!
John Quinn... Read more
Seller
2nd Jul 2025 (8 mo. ago)
S Falconry
very helpful great experience,absolute pleasure dealing with fiona,Natalie and vivien,thank you for everything.... Read more
23rd Jun 2025 (8 mo. ago)
F Cowan
I have bought and sold most of my properties through Galbraith of Ayr, the staff are extremely professional, helpful and very pro active in every aspect of the business they provide. In my opinion they are by far the best estate agents in the uk.... Read more
Seller
20th Jan 2025 (1 year ago)
D Fisher
The personnel were very helpful, efficient and friendly, often indeed pre-empting our needs, requirements and questions. The viewings were well planned and all went smoothly. The transaction of the sale went like clockwork. I highly recommend Galbraith’s whether selling or searching for a new property.... Read more
Seller
17th Jan 2025 (1 year ago)
D Higgins

Absolutely appalling service !
Sent in forms on Friday 31st May regarding a rental property at Carseloch Rd Ayr, we offered 6 months rent upfront on top of the 2 months deposit.
We received a reply from Samantha Outten quoting “Many thanks for your applications, we will get back to you about a viewing in due course.”
We called on Tuesday 4th June to see if there was any update, only to be told there was a block viewing on Saturday 1st June that we were never told about and the landlord had picked one of the viewers.
When we asked if we would have been informed that our offer was not successful, we were told “we sometimes have up to 50 applicants for a property so………”
Excuse me but if you have up to 50 applicants then you will contact 49 applicants and tell them they have not been successful. That would be the professional and decent thing to do.
We were also told that it states in their wording that if we don’t hear back then we weren’t successful.
Actually it states in your wording that you will respond within 5 days.
Oh and then the girl on the phone actually hung the phone up mid conversation.
As landlords ourselves we have never treated any tenant or potential tenant in the manner that the staff of Galbraith’s have today, and the fact that there are dozens of applicants for every property these days does not give you the right to be as unprofessional and ungrateful as you are.... Read more
Landlord
4th Jun 2024 (1 year ago)
S Summers
Thank You to Samantha Outten & Amber for a wonderful experience with Galbraith Ayr. Absolute professionalism to the highest standards, excellent communications and very helpful with all aspects. We appreciate that you showed attention to detail, and were friendly and personable throughout the entire process. I would highly recommend Galbraith Ayr! *****... Read more
28th Mar 2022 (3 years ago)
A B
Fiona was proactive in helping us to find our house. She was so aware of what we were looking for in a property. We were very impressed. She managed to arrange an early viewing, during our tight schedule and in the difficult times of lockdown. We are delighted with our purchase. Thank you.... Read more
Buyer
1st Apr 2021 (4 years ago)
J Mann
Very impressed by my recent experience with Galbraiths Ayr. Special mention to Fiona Fulton as I found her to be very professional and friendly with effective communication with regards to all of our technical questions.... Read more
27th Mar 2021 (4 years ago)
Terrible experience when selling our house in Ayrshire
Would not recommend... Read more
Seller
9th Mar 2021 (5 years ago)
L (Hérisson)
Many times in my search for finding a house have I come across estate agents who do not show any interest in providing a service. Not so the Ayr branch of Galbraith’s! In particular my experience with Jake Shaw-Tan will go a long way in restoring my faith in the estate-agency avocation: a genuine ‘can-do’ attitude, impressive knowledge of his craft, respectful yet amiable communication and efficiency are skills that stand out in this often maligned (for good reason) trade. I am convinced that someone looking to buy a mansion would be treated the same as those of us with modest means! A rare gem!... Read more
12th Jan 2021 (5 years ago)
M Alexander
I'm a real asset investor interested in investing in Scotland. Galbraith's in Ayr were so dismissive and frankly a bit rude to me when I turned up, admittedly without an appointment, we had to go elsewhere for advice.... Read more
22nd Nov 2017 (8 years ago)
KevMac
This office provided us with an excellent and trustworthy service. Our property was sold quickly by very friendly, reliable and professional agents who were able to provided sound marketing advice. Highly recommended.... Read more
Seller
31st Oct 2017 (8 years ago)