R Rodgers

Edited to reply:
I'm sorry Andrew but I haven't had anyone visit about the mould previously you must be referring to previous tenants. I have only ever had visits for radiator issues, a broken cupboard door and the routine inspections. I have never actually been at home for an inspection either. I have also had no email contact with you, only Amy and Luka whereby I am lucky if they respond without me double emailing them. A contractor did visit on the weekend and said there are numerous issues that should have been addressed a long time ago. Can I also ask, if you were aware there were mould issues a long time ago why this has never been mentioned and why was there such a delay in rectifying the problem?I can assure you that any 'poor ventilation' is through no fault of our own given that we purchased a dehumidifier, keep the radiator on every day and have the bathroom window open constantly.
Currently a tenant and the communication is horrendous. I have been chasing up a mould issue for over 2 months and I'm lucky to get a response let alone someone be sent out. I've had to contact environmental health as my emails are often ignored. Such a shame as they were initially super helpful when moving in. I'd personally avoid.... Read more
Tenant
13th Jan 2026 (9 weeks ago)
L Purchase
Absolutely fantastic service provided by the Country Property Team. Friendly helpful staff with a great work ethic. We were made to feel welcome and valued as a customer from initial enquiry to completed works. We would highly recommend and will definitely use in the future. Great local business.... Read more
1st Oct 2025 (24 weeks ago)
P Golfer4
Initial contact and viewing of a property was extremely good.
Unfortunately after that the communications and service were poor and impersonalized.
I had great difficulty seeing my contact in person or having a telephone conversation, which meant additional information and conversational nuance opportunities were missed. As it happened conducting business over email became the companies downfall as all communication were recorded and later used to take to the ombudsman. Long story short, they failed to explain the referencing process fully and thought they were entitled to keep my £300 holding deposit. After months of stressful emails and correspondence, I had to refer the complaint to the ombudsman to have my monies refunded.
Country Property complaints process ignored the facts, advice I obtained from 'Which? Legal' and I felt I was treated with disdain by senior management.... Read more
Tenant
12th Jun 2025 (9 mo. ago)
M Bought
Thank you to Steve
You have been absolutely amazing!
So patient, so professional
Nothing was ever too much trouble for you , always at the end of the phone/emails
You are a credit to Country Properties
Recommend you to any one who is thinking of selling or buying a property
An absolute gentleman to deal with
Also a thankyou to TEAGHAN JENKINS solicitor ...... who helped us and made our move run extremely smoothly and also worked with country properties as a great team
Thank you very much
Kevin and Tina... Read more
5th Nov 2024 (1 year ago)
P Dickes
Thank you to all the sales team at Country Property for a marvellous service during our sell and purchase. Liz, Stephen and Paul were all really helpful and nothing was too much trouble but a special mention and thanks to Liz who helped in rehoming our chickens which really was above and beyond! We never intend moving again but if we do, we will be back! :)... Read more
Seller
16th Aug 2024 (1 year ago)
S Hullbeese
Liz, Paul and Stephen helped me and my partner buy our first property. Professional and very friendly!
They all went above and beyond when our solicitor wasn’t doing their job.
Would recommend!!... Read more
Buyer
3rd May 2024 (1 year ago)
C Boardman
Selling our home that we’d renovated & spent a lot of love on was always going to be a challenge. We wanted to use Country Property because we’d viewed quite a few homes with them previously & I appreciated their professionalism but friendly approach. From initially marketing the property, through the sale to completion, Country Property were thorough, diligent, professional and hard working. They helped us navigate round specific issues during the house sale in some cases going over and above. I would highly recommend using them to buy or sell a property.... Read more
Seller
19th Feb 2024 (2 years ago)
Z March
Extremely professional and honest people to work with which you need when renting your home. Customer services and the monthly admin and house checks are outstanding and I would recommend this agent to anyone. You get a personal touch like you matter... Read more
Landlord
14th Feb 2024 (2 years ago)
T Jenkins
Highly recommended. The team at Country Property are Professional and friendly and keep everyone updated throughout the whole transaction.... Read more
1st Feb 2024 (2 years ago)
T Price
5 star service from Stephen, he went above and beyond for us, was also very helpful with onward property purchase in Northern Ireland, all went smoothly with his guidance.
Would highly recommend dealing with Stephen if you want friendly a professional !!... Read more
Seller
21st Nov 2023 (2 years ago)
TheBaileym
I recently bought a house via Country Property. The team and Liz in particular were very friendly and with me, very patient. They were professional throughout and provided a very thorough service in general. Not many agents look after and treat their buyers with the same care as their vendors, but these guys do. I would thoroughly recommend them.
Thank you again guys.... Read more
Buyer
3rd Aug 2023 (2 years ago)
S Webb
We only have positive things to say about Country Property especially Stephen, Liz and Paul. They have carried out our sale with efficiency and knowledge of the housing market. We cannot thank them enough for making a stressful situation tolerable. Moving house was just like "a walk in the park". Thank you all. We can certainly recommend Country Property Estate Agency.... Read more
Seller
2nd Aug 2023 (2 years ago)
J Slowgrove
At present selling my Mother's house with them. The gentlemen dealing with me has been really helpful, I have never been involved with selling a house before and he has explained everything clearly & so that I understand what I need to do. I definitely feel confident using them.... Read more
Seller
21st Jul 2023 (2 years ago)
K Coates
We couldn’t fault the service provided every step of the way. Sound advice and communication meant we knew where we were in the process. Lizzie and the others in the team were excellent and we would happily use them again! Jim and John... Read more
1st Jul 2023 (2 years ago)
L Noble
Staff were pleasant it's an estate agents, they took time to listen time will tell if they fi d me so.ewhere... Read more
30th May 2023 (2 years ago)
A Clapp
Absolutely professional service. We were kept informed every inch of the way. We would not hesitate in instructing Country Properties when next selling our house. Thank you Liz, Paul ,Stephen and the rest of the team, brilliant service... Read more
Seller
30th Mar 2023 (2 years ago)
A Customer
Dogged, determined and displaying sheer tenacity: these people work so hard . In spite of several setbacks, they stuck to the job and sold my house. Steve, Paul and Liz are friendly, realistic and helpful.
I'd recommend this team to anyone.... Read more
Seller
25th Nov 2022 (3 years ago)
L Stone
We purchased our home through Country Property in Chipping Sodbury a month ago, and we can't fault the service we received. The communications from Paul & Liz were frequent and always kept us informed. We always knew what stage we were at and what we could do to nudge things along. If we emailed, we would always get a prompt response, but talking to the team was always a quick option to. We appreciated the advice & professionalism they gave us especially when our first sale (Not Country Property) fell through - I strongly believe it was their constant communucation with the whole chain that allowed us time to find a new buyer with our estate agent and hold the chain together. 100% recommend this team!... Read more
Buyer
11th Aug 2022 (3 years ago)
J Huggett
Excellent, attentive and friendly service. Just sold a house through Country Property and found their services to be excellent. They kept the property secure, accompanied visitors, and kept us informed of each visit. The staff are very professional and have great knowledge of local facilities and services. Our sale was complicated by probate, and the staff were always attentive – prompt in update and responses. And the team is very friendly. The staff go out of their way to be helpful. It made the sale very easy and stress free. Definitely recommend!... Read more
Seller
19th Jul 2022 (3 years ago)
M S
Excellent service throughout a protracted property purchase because it was a probate matter. Very good communication between us, our legal team and the vendors and a professional and effective process throughout. Very friendly service. Would have no hesitation in recommending... Read more
Buyer
15th Jul 2022 (3 years ago)
B Westlake
Fantastic and professional service from Yasmin and the Rental Team. Made to feel incredibly welcome, polite, friendly, along with providing a 5 star level of service, from viewing the property to all the paperwork involved. Could not of asked for a better experience. Yasmin is a huge credit to the team and it’s been a pleasure dealing with Country Property. Thank you.... Read more
Tenant
1st Nov 2021 (4 years ago)
R McCartney
Thank you to Paul & the team for an excellent experience buying our new home.
Paul supported us through the purchase, from start to finish, he was very knowledgeable about the house and the area and went over and above throughout the process.
We sold our house through a different agent and we did not have a good experience. Paul ensured this did not impact our purchase and made sure all parties were informed throughout.
If the time ever comes to sell our new home we will we be contacting Country Property to deal with our sale and would recommend our friends do the same.... Read more
Buyer
20th Oct 2021 (4 years ago)
J P
To the Team at Country Property. Thank you for all your efforts over the last couple of months. Paul and Liz always provide a professional and attentive service, and Stephen has a wealth of knowledge, is quick to respond and extremely helpful. Would highly recommend.... Read more
5th Jul 2021 (4 years ago)
S Green
Stephen Worlock is an absolute asset to Country property. although he was acting on behalf of our vendor. He proved to be a positive driving force through our transaction. Powerful words and completely deserved , Steve is a personable friendly and honest chap. Without his experience our chain could have easily faltered. We couldn't have asked for a better service.
Country Property look after this man he lives and breathes your organisation - Simply wonderful.... Read more
Buyer
3rd Mar 2021 (5 years ago)
H Harper
We recently purchased through Country Properties and we are very grateful for all Paul and Liz did to help with our purchase. We found them very helpful and professional.... Read more
Buyer
7th Feb 2021 (5 years ago)
K BEXTER
Very helpful, friendly team. They went the extra mile & ensured everything went as smoothly as possible during our sale & purchase with them. It’s my second time of dealing with this agent & I can confidently recommend them.... Read more
Seller
9th Dec 2020 (5 years ago)
S Foxen
They requested I write a review, I didn't mind as had a positive experience as a buyer. Steve very helpful and friendly; quick to respond to email and answered questions in full. Thanks, Steve.
(Can't comment on experience as a seller as I haven't used them for that).... Read more
Buyer
20th Jul 2020 (5 years ago)
E Manktelow
Excellent, friendly and professional.... Read more
11th Jul 2020 (5 years ago)
T Busse
It is the small market town of Chipping Sodbury. Lovely atmosphere, nice people and beautiful countryside around the town.... Read more
23rd May 2020 (5 years ago)
C Crocker
Purchased a property through country property, clear communication and support from the outset... Read more
Buyer
11th Dec 2019 (6 years ago)
C Earby
Selling a home for me, is filled will trepidation. Country property smoothed any bumps in road for me. I'm grateful for there calm yet efficient dealing with the sales. It is always reassuring to be kept in regularly informed, on the sale status. Also to be guided on some of the technicalities of the sale to which you are not familiar. An all excellent service, with the minimum of hassle. Thanks to Nick & Paul Cragg... Read more
Seller
30th Oct 2019 (6 years ago)
A Collins
Excellent service. This is the second time I have used them and they are always very helpful and willing to help out as much as they can. Stayed on top of things and would defiantly recommend and use them again.... Read more
23rd Aug 2019 (6 years ago)
M A
If you are looking to sell your property, I would highly recommend using Country Property. I wasn't disappointed. They were informative, helpful and friendly. Paul is a top chap.... Read more
Seller
18th Jan 2019 (7 years ago)
M meerkat
Had a terrible experience as a someone who lived in their rental properties as well as the land lady herself. Terrible service and terrible ethic to how they treated us
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<br>I may have not have been the tennancy holder, but i lived in their routine and i am not mistaken on the country property. This is the one based on Chipping Sodbury highstreet next to the old Natwest Bank.... Read more
Tenant
10th Sep 2018 (7 years ago)
C Traylor
Paul Cragg was extremely helpful and despite multiple problems with the vendor, including them leaving all their tenants rubbish and faeces in the house, he went out of his way to help me move some of the junk from the attic - and that was after the monies had been transferred, so he didn't have to help me at all. Highly recommend.... Read more
Buyer
6th Jul 2017 (8 years ago)