I would like to write about my personal experience with Firmin and Co specific for excellent agent Sobia Hussain about her support and co-operation to get very quickly a great Apartment suitable for standard family. I highly appreciate her efforts to search home for me considering my daughter is about a year old without much struggling.
Excellent cooperation all the time I have had an issue related to property.
Thanks a lot for your kind support so far.... Read more
Tenant
24th Jun 2025 (8 mo. ago)
Fantastic job done by the team and Karen in particular. Excellent local knowledge, fully focused on selling our house and did a great job in getting people through the door. Very realistic in their approach , not just interested in signing us up and telling us what we want to hear ( as per previous experiences with other agents) Many thanks.... Read more
Seller
9th Mar 2025 (1 year ago)
Second time working with Firmin, and yet again I couldn’t fault the service. Would definitely recommend.... Read more
Seller
10th Aug 2024 (1 year ago)
Would highly recommend this estate agents. We feel we have had so much support, good advice and knowledge all in such a friendly manner. Thank you Karen and Glenn for getting us through the stresses of moving house.... Read more
Seller
26th Jun 2024 (1 year ago)
Absolutely fantastic from start to finish. Sold within one viewing.
James was very professional throughout, always kept in touch and willing to provide support when our onward purchase faces problems and delays.
Would highly recommend James and Firmin & Co.... Read more
Seller
16th Jan 2023 (3 years ago)

Amazing from start to finish. Exceptional local knowledge, constant communication, nothing was too much trouble. The photos and listing was amazing. They managed to secure 15 viewings in less than just 2 days, and a sale above asking price in 4. Couldn’t recommend them highly enough, they are incredibly personable, friendly and really do care. It was the little things that made the difference - we spoke to another provider in our decision phase, one promised to send us over information later that day and didn’t send it until the day after, while James at Firmin said he’d send out the information by the end of the day, and instead printed and hand delivered it in less than an hour. One company we spoke to gave us a few examples of previous properties they had sold, Firmin provided a full breakdown. I felt in safe hands throughout and even after the property had sold, we had a visit to see how the sale was going. Honestly - top service. Don’t bother wasting your time going anywhere else. They are genuinely the best Estate Agents in Peterborough and it’s no wonder I keep seeing their billboards popping up over Orton. ... Read more
Seller
23rd Mar 2022 (3 years ago)
I can not fault Firm and Co at all. They have been amazing through out and that is why they will be letting my new property - thank you all for all your help as a first time buyer I couldn’t have asked for more! Needless to say I ???? recommend... Read more
Buyer
17th Dec 2021 (4 years ago)
Bren and Hannah were a dream to work with. As soon as I first met Bren I knew I was in good hands. Hannah was so sweet, efficient and enthusiastic. Both were always so professional, polite and helpful. I would 100% recommend Firmin & Co to any sellers/buyers.... Read more
Seller
3rd Aug 2021 (4 years ago)
Prompt replies to queries. Found to be helpful and approachable.... Read more
Seller
28th Jun 2021 (4 years ago)
I decided to use Firmin (Orton) as not only were they a local branch to the property I was selling but when I initially spoke to them they were enthusiastic and interested in my views and requirements too. James and Dan always kept me updated on viewings and the feedback from them. The property was sold within 4 weeks and the sale could have been completed within 7 weeks if it had not been for the festive break. I would highly recommend Firmin (Orton). Thank you James and Dan for your support and professionalism.... Read more
Seller
12th Feb 2021 (5 years ago)
Very happy with support James ,Lee and colleagues provided during a protracted and difficult sale. Although it took several months to complete our sale this was due to circumstances beyond anyone's control James and team always worked hard to keep us informed and successfully marketed our property and secured a sale very quickly after launching our property.... Read more
Seller
24th Jan 2021 (5 years ago)
Can’t recommend firmin and co enough this is our second house sale using firmin and co and will definitely not be the last.
A very smooth professional service from my initial phone call to completion wish all estate agents worked to your same standards.
A massive thank you to everyone in the team... Read more
Seller
27th Dec 2020 (5 years ago)
I would like to thank Lee and James for selling my deceased fathers property.
They were very professional and efficient and kept me updated.
I would definitely recommend Firmin & Co.... Read more
Seller
13th Dec 2020 (5 years ago)
We have put the house on the market during the lockdown and in this unprecedented situation we found James and the whole Firmin team amazingly helpful.
Generally the process, end to end, took several months
with ups and downs due to covid impact.
However we felt well informed and the team were transparent with us on every step of that journey. We were in constant contact and I felt exactly what will happened and when.
Secondly from the evaluation to finalization we know exactly all the costs and requirements what help us plan the next move.
I would not thank them more for the whole support !... Read more
Seller
16th Nov 2020 (5 years ago)
Lee and the team at the Orton Waterville office couldn't do enough for me at all stages of the selling process.
Any questions I or the purchasers had were investigated and then explained in a clear and positive way.
Their wealth of experience ensured that the selling process went as smoothly as possible even in the face of a number of trying issues.... Read more
Seller
28th Nov 2019 (6 years ago)
At our first meeting with Lee from Firmin and Co Orton Waterville branch, he promised to support us at every step during the selling process. He kept his promise and more.
We were well informed of all viewing appointments and developments along the way. Nothing was too much trouble.
His experience, advice and a wide local knowledge ensured that we got a fair and quick sale.
We would highly recommend Lee and the team to anyone wishing to sell a property in this area.... Read more
Seller
26th Nov 2019 (6 years ago)
I would certainly recommend Firmin Orton Waterville branch. They sold my mother's property under difficult circumstances and Lee and his team were very sensitive and professional during that time which was really appreciated. The team were kind and considerate not only during the sale but following it too, nothing was too much trouble.
On a personal level, I was also helped and guided by their recommended mortgage advisor Jonathan Lang which was an added bonus.... Read more
Seller
8th Oct 2019 (6 years ago)