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  1. Home
  2. Frank Innes - Sutton-In-Ashfield
Frank Innes - Sutton-In-Ashfield Logo

Frank Innes - Sutton-In-Ashfield

Opens tomorrow at 9:00am
44 Low Street, Sutton-In-Ashfield, Nottinghamshire, NG17 1DG
If you’re searching for an agent to ensure your sale runs smoothly, look no further. Our team at Sutton in Ashfield are experienced professionals, and will manage the whole process from the initial property valuation to marketing, legal services and completion.

Opening hours

  • Monday 9:00am - 5:00pm
  • Tuesday 9:00am - 5:00pm
  • Wednesday 9:00am - 5:00pm
  • Thursday 9:00am - 5:00pm
  • Friday 9:00am - 5:00pm
  • Saturday 9:00am - 4:00pm
  • Sunday Closed
View all details

Frank Innes - Sutton-In-Ashfield Reviews (153)

Have you used this agent?
  1. 90% 5/5 Stars
    90%
  2. 3% 4/5 Stars
    3%
  3. 0% 3/5 Stars
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  4. 1% 2/5 Stars
    1%
  5. 7% 1/5 Stars
    7%
All (153)
Seller (65)
Buyer (34)
Landlord (1)
Tenant (3)
General (50)

S Sarpong

5/5 Stars
Very nice people helping and encouraging their clients... Read more
10th Feb 2026 (5 weeks ago)

K Ratcliffe

1/5 Stars
Called a couple of weeks ago to be told that selling fees are 1% and today I called to check that info is correct and to book a visit. I was told a different story. Fixed rate of 3k. When I pushed for 1% that I was told on my last call but she said they can do 1%but then said there would be additional fees like marketing. An agent that tells different information on each call is not good. Seemed to be cagey about what their fees are too and behaved like I asked her for her own personal bank account number or something.... Read more
4th Feb 2026 (6 weeks ago)

K Hill

5/5 Stars
What can I say, our experience with Frank Innes has been absolutely fantastic. From the first meeting with Kate who explained the process in detail putting my mind at ease. I would also like to say how wonderful Karen was with showing prospective buyers round our property. But our special thanks goes out to Paige, she has been fantastic with constant updates and communication, she has made the moving process so much easier and is a wonderful asset to the team. The rest of the team also deserve a mention as they have helped us tremendously! Thankyou again for everything, we are now looking forward to starting our new life in our lovely new home. We would highly recommend Frank Innes to anyone who is thinking of selling up and moving to pastures new .... Read more
Seller
30th Jan 2026 (7 weeks ago)

C Bean

5/5 Stars
Purchased our forever home from Frank Innes, Super fast and easy process. Amazing staff especially Paige, always happy and team are always willing to help. The whole process was a breeze. Would recommend to anyone ????... Read more
Buyer
29th Jan 2026 (7 weeks ago)

J Wood

5/5 Stars
Five stars to the team at Frank Innes Sutton in Ashfield branch. The whole team is amazing and supportive of their clients, nothing is too much. I would especially like to thank Morgan for all her help and support during my journey of selling my property. From the outset Morgan was respectful, professional and compassionate from valuing my property to helping me to realise in the end that it was my home. She encourages and enables her clients to achieve their dreams of a new home. She communicates well and is prompt to answer phone calls and emails when questions are raised, nothing is too much trouble. I wish Morgan all the best with her career, keep going as you are, you have a genuine, positive nature that shines through, making your clients feel safe in your hands. I would highly recommend Frank Innes estate agents as they look after you from start to finish in the journey of selling and buying your property.... Read more
Seller
28th Jan 2026 (7 weeks ago)

T Morrissey

5/5 Stars
We had an outstanding experience with Frank Innes Estate Agents in Sutton in Ashfield, and we cannot praise Morgan highly enough. From the very beginning, Morgan was kind, friendly, supportive, and completely trustworthy. She was always at the other end of the phone or easy to contact via email whenever we needed updates or reassurance. Despite the process being stressful at times, Morgan remained positive, proactive, and reassuring, helping to keep our spirits up and ensuring everything stayed focused and moving forward. Morgan consistently went above and beyond to do everything she could to make the process as smooth and stress-free as possible. Her caring, compassionate, and respectful approach truly made a difference and showed how dedicated she is to her role. She is an excellent estate agent, and we genuinely couldn’t have done this without her. While Morgan was on annual leave, Paige stepped in and provided helpful support, her efforts to support us haven’t gone unnoticed and we’d also like to thank her and the wider team for their assistance. We would highly recommend Frank Innes Estate Agents, Sutton in Ashfield, to anyone looking for a professional, reliable, and caring service.... Read more
20th Dec 2025 (13 weeks ago)

H Scouse

5/5 Stars
After what has been one of the most stressful periods of my life I can not thank the team at Frank Innes, especially Morgan who really did go above and beyond. She was constantly chasing and providing support throughout the whole process even when we weren't getting responses from solicitor's. She was absolutely amazing and I couldn't thank her enough. Found they were honest and straight forward from day one. Thank you!... Read more
29th Sep 2025 (24 weeks ago)

M Keywood

5/5 Stars
Working with Frank Innes Sutton in Ashfield to sell my mums bungalow, they have been amazing at every step of the way. From the very first valuation with Kate and every step onwards they have been extremely helpful, very professional and I thoroughly recommend them.... Read more
Seller
25th Sep 2025 (25 weeks ago)

D Armstrong

5/5 Stars
The Sutton in Ashfield branch go above and beyond to get the right result,very nice to deal with.... Read more
25th Sep 2025 (25 weeks ago)

J EVANS

5/5 Stars
Been very helpful and always happy to help... Read more
24th Sep 2025 (25 weeks ago)

T Hill

5/5 Stars
We cannot thank Kate and her team at Frank Innes enough for all of their help.and support. From the first meeting with Kate, we had so much confidence and trust in her. The communication has been fantastic and would also like to thank Paige, Stacey and Morgan for constant updates, and thankyou to Karen for being there to support mum through the viewings. If you are thinking of selling your property we would highly recommend the amazing team at the Sutton branch of Frank Innes.... Read more
Seller
24th Sep 2025 (25 weeks ago)

Tracey

5/5 Stars
Kate Ryan-Prewett has been amazing. So friendly, knowledgeable, and approachable. Nothing is too much trouble for her and her wonderful staff. We definitely picked the right agents to sell our house. ????... Read more
Seller
24th Sep 2025 (25 weeks ago)

J Roden

5/5 Stars
I would like to express a big thank you to Kate for her professionalism and caring nature. She has listen to me and has been very empathetic is guiding me step by step along the path of selling my house.... Read more
Seller
24th Sep 2025 (25 weeks ago)

A Frith

5/5 Stars
Currently selling my home through frank innes who have been fantastic. Was nervous going through this but Kate put me at ease straight away and Morgan and rest of team have been fantastic supporting me through the process... Read more
Seller
24th Sep 2025 (25 weeks ago)

D Rockliffe

5/5 Stars
First-class service and extremely helpful to make the selling of my mums property go so smoothly. Kates professional knowledge and handling of the sale made it a easy process. Thanks again to all the team .... Read more
Seller
24th Sep 2025 (25 weeks ago)

M Moore

5/5 Stars
Bought our current property through them way back in 2007. Couldn't fault the service then,& went the extra mile for us. Roll on to 2025, & now we're selling through Frank Innes again, & the service & level of professionalism is ???? %... Read more
Seller
24th Sep 2025 (25 weeks ago)

L Edwards

5/5 Stars
Been dealing with Paige since day 1, super lovely and has been an excellent help with the process. Highly recommend!... Read more
14th Sep 2025 (6 mo. ago)

E Smith

5/5 Stars
We recently purchased our first home with Frank Innes and had the pleasure of Morgan assisting us. When I say Morgan was amazing throughout the whole entire experience is an understatement, she was so calm, patient and also genuine which made the whole process seem less scary and more exciting! She constantly kept us up to date with the whole process and was such a breath of fresh air in the biggest achievement of our lives so far! HUGE thank you again Morgan, you’re absolutely fantastic at what you do and we’re extremely grateful for all that you’ve done to help us. The world needs more people like you and Frank Innes are extremely lucky to have you! ??????????... Read more
Buyer
5th Sep 2025 (6 mo. ago)

S Williams

5/5 Stars
So I originally was in touch with a fantastic lady called Morgan from the Sutton branch regarding a property, she sat down with me for over half an hour discussed all of our most important features in a property including location and managed to find us our dream home!! Morgan was absolutely outstanding from start to finish and helped make what is such a scary process as first time buyers, stress free and exciting, I wish I could have taken her with me to the Mansfield branch to complete this whole process!! I cannot sing her praise enough I am truly grateful for all of her hard work and fantastic customer service... Read more
Buyer
1st Aug 2025 (7 mo. ago)

D Cancu

5/5 Stars
We had a fantastic experience with Morgan Clarke from Frank Innes (Sutton in Ashfield branch). From the very beginning, Morgan impressed us with her warm, professional attitude and her consistently prompt communication. She kept us informed at every stage so far, responded quickly to our queries, and always made us feel like a priority. We highly recommend her to anyone in search for a house!... Read more
25th Jun 2025 (8 mo. ago)

Monalisa

1/5 Stars
Had a house viewing scheduled for 14:30, arranged by agent Amber. I drove 30 minutes to get to property, only to receive a call 5 minutes before saying they were running late and waiting for a key. 20 minutes later, I was told there would be a longer delay due to the vendor “breaking down,” and I should consider rescheduling. After all that, I tried calling back—no response, just voicemail—and I’ve had no follow-up since. Extremely poor communication and planning. Completely wasted my time. Very disappointing experience.... Read more
16th Jun 2025 (9 mo. ago)

J Wyatt

5/5 Stars
This was my first interaction with an estate agents, and I couldn't have asked for a better experience. From the outset, I felt genuinely heard and welcomed, even with the many questions I had along the way. Morgan, in particular, went above and beyond. She took the time to clearly explain the entire process to me, setting realistic expectations and timelines throughout. Morgan also recognised when things seemed to be moving slower than expected and didn’t hesitate to step in. At my request, she followed up with the solicitors and helped to prompt action that may have otherwise taken longer to complete. Overall, the support I received made a potentially overwhelming experience feel manageable and reassuring. Highly recommend!... Read more
2nd Jun 2025 (9 mo. ago)

T Cox

5/5 Stars
The day I walked into Frank Innes, I was met by a bunch of very pleasant, welcoming people, from Morgan, Tom, and Mohesha, really friendly and helpful. I have been through the mill just lately and had to cancel a purchase. I was treated with the utmost compassion and respect by all in the office, even though they had, at that time, lost a sale. Fast forward 3 months, and I went back, again, I was met with the utmost professionalism and greeted as an old friend. Thank you guys :). I have since moved on to buying a house with Frank Innes. I have mainly been dealing with Kirsty, the mortgage advisor. What can I say about Kirsty, diligent, helpful, extremely hard working (even called me the day she was going on holiday to confirm i'd received paperwork), Kirsty has made sure I have understood everything and ensured I get the best deal available to me whilst taking me through step by step the purchase process. Thank you, Kirsty for all your hard work; we got there in the end. Thank you to the rest of the team for all your hard work.... Read more
Buyer
29th May 2025 (9 mo. ago)

S Williamson

5/5 Stars
Id like to take this opportunity to thank all the staff at Frank Innes, Sutton In Ashfield. Especially Morgan & Kirsty for helping me sell my current house & assisting me with the purchase of my next house. Its always nice to see a smiley face when your doing buisness & Morgan is very professional, polite, well mannered, always able to assist kind of person who goes above & beyond there roll. A big thankyou to Kirsty too, she has been a pillion and shown massive amounts of professionalism with a down to earth mannerism which made our transaction that bit more smoother. Always been there to assist in any queries and advice . As a whole I'd recommend the team gladly, not only for being professional, but down to earth , polite, and helpful. Thank you guys. ????????????????... Read more
Seller
29th May 2025 (9 mo. ago)

S Lewer

5/5 Stars
We have had a really positive experience working with Kirsty Ford, the Senior Mortgage Services Consultant at Countrywide Mortgage Services working from within Frank Innes. We could not recommend her enough. What could be a really stressful experience has been made much easier by her professional and proactive approach.... Read more
28th May 2025 (9 mo. ago)

Anonymous Homeseller

5/5 Stars
All the team at Frank Innes Sutton in Ashfield have been excellent from start to finish. Very professional and friendly. Would definitely recommend to anyone selling a property.... Read more
Seller
9th Dec 2024 (1 year ago)

C webb

5/5 Stars
I have been dealing with this friendly but professional team after choosing Frank Innes to market my mother and late father’s property. They have kept me well informed with the progress they are having, and I feel comfortable and confident that they are dealing with everything with my best interests in mind. I will definitely be recommending this super team to any family and friends that may need an estate agent in the future. Keep up the good work guys !... Read more
Seller
11th Sep 2024 (1 year ago)

Cory

5/5 Stars
Kirsty Ford and Mohesha Palmer have both been instrumental in helping me buy my first property. They were both very welcoming and supportive from the outset, kept in touch regularly, and were patient with me. Kirsty did an excellent job helping me navigate mortgages too, making the process as simple as possible. The rest of the team were also friendly if I needed a moment of their time. All in all, it was a positive experience that I can wholeheartedly recommend to others.... Read more
Buyer
9th Sep 2024 (1 year ago)

J Betteridge

4/5 Stars
Despite some problems along the way, I would have no problem in specifically recommending Mohesha Palmer at Frank Innes. She has been an absolute delight to work with, she's been attentive, considerate and just an all round star. I literally cannot say enough positive things to describe her attentive and considerate approach to client care. If I could chose ten stars for Mohesha, I'd still want to select eleven!... Read more
6th Sep 2024 (1 year ago)

B Smith

5/5 Stars
Kirsty Ford - the most amazing woman! Has been helping me whilst becoming a first time buyer to understand the process, look at what works best for me and making it easy to understand throughout. Kirsty makes sure to check in regularly, even without having a property in mind, will check up on you, see how you're getting on with your search and then once you find somewhere is so supportive and helpful throughout the whole process. Couldn't be more grateful for the help so far!... Read more
Buyer
27th Aug 2024 (1 year ago)

M Orchard

5/5 Stars
Would definitely recommend, Our journey with Frank innes was a definite rollercoaster ride due to the house we purchased. Kate, mohesha and team were professional supportive and in need of a very large drink at the completion day like us. Thank you for helping us to purchase our new home and look forward to showing you the results in the near future... Read more
Buyer
10th Aug 2024 (1 year ago)

D Hill

5/5 Stars
Kirsty at Countrywide Mortgages is by far the best mortgage advisor I’ve ever had the pleasure of working with and trusting in the process of my purchase. She has gone above and beyond to make sure that I am fully aware of everything and has helped explain things in a different way if I didn’t fully understand in the first instance and didn’t make me feel embarrassed/uncomfortable as I have in the past with other advisors when I’ve struggled to understand. I felt utterly at ease and knew that I could trust her whole heartedly. Could not recommend Countrywide Mortgages more, especially if you’ve got Kirsty on your side! Kirsty, thank you so much for all your help! It has been a pleasure!... Read more
Buyer
29th Jul 2024 (1 year ago)

D world

5/5 Stars
Kirsty has been a pleasure to work with. Very calm and sorted all our mortgage plus way more! She's helped us to understand the process and never let us down with phone calls, appointments, going above and beyond. We're thrilled to be moving soon. Kirsty listened to our every need and worked in our best interests. Ensuring we got to where we are. Happy outcome.... Read more
Buyer
13th Jul 2024 (1 year ago)

A Sandor

5/5 Stars
Me and my wife had the pleasure to work with Kirsty, who is an absolute professional with great knowledge of her job. Also goes into details and makes sure no questions left unanswered. Patient, flexible and lovely with kids (we have a toddler) which was an extra help. Really thankful for her help, couldn't have asked for more. Do not hesitate to contact her! Many thanks!... Read more
28th Jun 2024 (1 year ago)

R Wilkes

5/5 Stars
Kate came out well prepared, she showed us her research of the local area and market and discussed price positioning for maximum effect online. Both Kate and the office staff responded to emails and phone calls promptly and kept us updated.... Read more
Seller
23rd Jun 2024 (1 year ago)

M Clarke

5/5 Stars
What an amazing lady to sort out and help me through a difficult time. Kirsty has been there whenever I have needed her to reassure me and advise me. Can’t thank her enough and would highly recommend her!! Thank you so much Kirsty. Nothing has ever been too much trouble and your advise over the last few months has been amazing.... Read more
18th Jun 2024 (1 year ago)

M Z

5/5 Stars
Kirsty ford mortgage advisor what an amazing lady. I'm a first-time buyer and she was and still is by my side ! The knowledge and how much she care about you its unreal. She will make sure you get the best mortgage that fits you. I will be forever grateful for her. She supported me and calmed me down when it was stressful! Can't thank her enough. She is an honest person and she will tell you how it is and help you through it .Definitely recommend her service ! Amazing human being ????... Read more
Buyer
4th Jun 2024 (1 year ago)

J Sargent

5/5 Stars
Kirsty Ford- Countrywide Mortgages Cannot recommend this lady enough! I've done mortgages previously and this has been the best experience yet. Knowledgeable, helpful and so supportive. Couldn't of done it without her! Thank you so much... Read more
20th May 2024 (1 year ago)

C Derbyshire

5/5 Stars
Great service very very happy. THANK YOU... Read more
9th May 2024 (1 year ago)

E Hindes

5/5 Stars
We are in the process of selling our house through Frank Innes, from the first minute we met Kate when she came to value our house we where taken with her warmth and professionalism ( unlike another local agent who just didn’t seem interested!) we knew right away we where in the right hands. We have sold stc within a week of being on the market. Thank you so much Kate and Mohesha.... Read more
Seller
7th May 2024 (1 year ago)

P Smith

5/5 Stars
I highly recommend Frank Innes,sold a house and bought a new home in less than 2 weeks.Kate was always very helpful with everything I enquired about. Thank you for everything.... Read more
Seller
4th May 2024 (1 year ago)

J Smith

5/5 Stars
Brilliant service, sold our house in less than 2 weeks. Would highly recommend Frank Innes , Kate and Mohesha have excelled themselves.So thank you to them both. Looking forward to moving now.... Read more
Seller
4th May 2024 (1 year ago)

L Caravans

5/5 Stars
Highly recommended... Read more
4th May 2024 (1 year ago)

C Slater

5/5 Stars
House is on the market at present but kate and the girls are helpful and always patient especially when i keep ringing and bombarding them all with questions which they always answer. A lovely team!!... Read more
Seller
3rd May 2024 (1 year ago)

K Harley

5/5 Stars
Fantastic team, fantastic service. Kate is friendly, helpful and approachable- a pleasure to do business with.... Read more
3rd May 2024 (1 year ago)

C Smith

5/5 Stars
Kate, Kirsty, mohesha and Lisa have all been amazing at frank innes with the sale of our property. Professional, friendly and extremely good at what they do. I would definitely recommend them to anyone wanting to buy or sell their house.... Read more
Seller
3rd May 2024 (1 year ago)

L M

5/5 Stars
Cannot thank Mohesha and Kate enough for what they've done for my property sale. They've always gone above and beyond, they're always available and beyond lovely. You won't find a better estate agents. 10/10 and a true credit to Frank Innes.... Read more
Seller
3rd May 2024 (1 year ago)

J Netting

5/5 Stars
These girls are amazing. I'm sure they were sick of hearing my voice. But Mohesha will be on your side from start to finish. If you are buying or selling, give them a try. I hope your experience is as good as mine.... Read more
27th Apr 2024 (1 year ago)

S willetts

5/5 Stars
I cannot thank and recommend Kirsty Ford enough! She has been there through every single step of my journey, to finding a house, to sorting my mortgage! She's made a stressful situation so much better! I would not go anywhere else! 5*... Read more
25th Apr 2024 (1 year ago)

Michael

5/5 Stars
We brought a house through Frank innes, and the process was fast and stress free. Lisa Walker was amazing always answering our enquiries and keeping us up to date on the purchase. We love our new home ????... Read more
Buyer
6th Mar 2024 (2 years ago)

Anonymous Homeseller

1/5 Stars
Had an 11am market appraisal appointment today. By 1pm nobody had turned up or contacted me. Attempted to call the office on numerous different telephone numbers but couldn’t get through. It’s now 1.30 pm and still no contact from them or an explanation. I won’t be using Frank Innes now and have got other estate agents to view my property. Hopefully they are more professional and will actually turn up!!... Read more
Seller
4th Mar 2024 (2 years ago)

Anonymous Home Buyer

2/5 Stars
Called to ask of I could view a property and the lady on the phone said her computer had locked up and could she call me back in 20 mins. I said no problem and waited for her call. No call at all, my first contact with them and it doesn't impress me. Even if they still had problems, could they not give me a call to tell me the situation?... Read more
Buyer
3rd Mar 2024 (2 years ago)

A Chiy

5/5 Stars
I cannot speak highly enough of the exceptional service provided by Frank Innes Letting Agent. Their dedication and support were instrumental in assisting my friend, a recent migrant to the UK, in finding suitable accommodation. Initially, they facilitated her transition by securing an initial accommodation, and when it became apparent that it wasn't suitable, they seamlessly guided her towards a more appropriate option. Throughout the entire process, Frank Innes Letting Agent demonstrated unparalleled professionalism and genuine care for their clients' well-being. As my friend's guarantor, I was thoroughly impressed by the transparency and clarity of their procedures. Frank Innes Letting Agent maintained regular communication, offering invaluable guidance every step of the way. Their commitment to excellence truly made the entire experience worthwhile. In a time when finding accommodation can be overwhelming, Frank Innes Letting Agent stands out as a beacon of reliability and support. I wholeheartedly recommend their services to anyone in need of assistance with housing arrangements.... Read more
27th Feb 2024 (2 years ago)

T Breedon

1/5 Stars
Nightmare experience with this office when trying to sell a house in Sutton. Told us we had a cash buyer. Only found out through solicitor that we were in a chain when on verge of exchanging contracts, leading to further three-month delay. Then they lost the keys to the house that I’d handed into their office. Claimed they’d never received them. Shocking.... Read more
Seller
15th Feb 2024 (2 years ago)

A Krampaite

5/5 Stars
In December 2023 I have purchased my first house. Kirsty Ford was wonderful to sort my mortgage, she was very helpful, professional and looking after you from start to finish. She works sometimes ‘crazy’ hours, late evenings just to make sure her customers are satisfied. Thank you very much ???? Best wishes Ausra... Read more
Buyer
9th Feb 2024 (2 years ago)

R Redfern

5/5 Stars
Kirsty is dealing/delt with our purchase of our property as first time buyers.. Could not think of anyone better to deal with this for us. Highly recommend Kirsty if it’s your first purchase or you are a little wary of the processes. Forever grateful for you, keep up the hard work!!... Read more
Buyer
9th Jan 2024 (2 years ago)

J collins

5/5 Stars
Mohesha and Kate from frank innes @ Sutton in Ashfield branch have been absolute stars, they have both been end of phone every time and solved issues with solicitors, we had a good friendship with each other over the sale of our house. Thankyou so much Kate n Mohesha.... Read more
Seller
27th Dec 2023 (2 years ago)

D Ireland

1/5 Stars
UPDATE. After posting this review yesterday a reply has been posted asking that my friend make contact herself directly. Don't see how this will help as she has made contact herself directly on numerous occasions and has been fobbed off and ignored. You've known about the problems for nearly a year, it's a bit late trying to act like your concerned now. AVOID Disgraceful attitude to tenants. My friend has been waiting over a year for repairs to be done. Her house is full of damp and mould. She has a leak from her roof and now her heating isn't working. The temperature in her house is 13.9 in October and she can't sleep with being so cold. She has contacted Frank Innes on numerous occasions and they couldn't care less. Should be ashamed of themselves letting people suffer like this.... Read more
Tenant
23rd Oct 2023 (2 years ago)

H Memis

5/5 Stars
Helpful, kind and fast. The best estate agency for me until now... Read more
22nd Oct 2023 (2 years ago)

J Eggleton

5/5 Stars
Michelle and rest of the team are truly amazing! Would 100% recommend to anyone looking at buying or renting to go and speak to these guys! Not that I’m planning on moving for a while but if and when it comes, I’ll be coming back to the team. Thank you so much!!????... Read more
1st Aug 2023 (2 years ago)

R Osborne

5/5 Stars
The team at both the Sutton and Mansfield branches could not have been more lovely and helpful! We had some issues with renting which were outside of the estate agents control, and they did absolutely everything to help us and move us into a new home swiftly. Extra appreciation for Michelle Jarvis who did such an amazing job and always had a smile even in stressful circumstances. We are so grateful!... Read more
Tenant
29th Jun 2023 (2 years ago)

J Dyer

5/5 Stars
Very helpful in regards to the sale of my property. Can’t thank Libby and molly enough. Would definitely use them again to sell a property.... Read more
Seller
17th Feb 2023 (3 years ago)

M Schumacher

5/5 Stars
A big thank you to the team and more importantly Molly, who has been heavily involved with the selling of the property I am a tenant of. Molly was highly professional & ethical, and was a real expert at the house viewings; She gave really succinct tours of the property almost like a rollercoaster, displaying a full palate of tools from comedy - and therefore making me & the viewers both feel at ease - to fantastic overall communication. Clearly Molly had done her research and knew all the nooks & crannies of the property; she had a big array of answers to questions, knew the local area well, and overall had a colossal aura of wisdom and experience. She was also highly transparent about the whole process: Molly had kept me updated on the viewings and any potential changes, alongside of making sure the viewing worked in tandem with my own personal-life commitments. She was also early to every visit, and situated herself so that the viewers knew where to find her. Great all around - she has a fantastic future. I’m not surprised the house had been purchased so quickly … When you have such an exceptional albeit skilful team, what else can you expect? Highly recommend Frank Innes.... Read more
Tenant
27th Jan 2023 (3 years ago)

S Cobb

5/5 Stars
We received a valuation from Libby and we were more than impressed with the outstanding customer service we received. Everything was explained to us in detail and we couldn't have asked for more from Libby! The caring and personal customer experience is really outstanding. Thank you.... Read more
25th Jan 2023 (3 years ago)

S Limb

5/5 Stars
My parents sold their property through Frank Innes, and thanks to Libby and the team they received 5* treatment from the beginning to the end. Nothing was too much effort, they went above and beyond. Exceptionally happy with the service they received!... Read more
Seller
18th Jan 2023 (3 years ago)

J Harrison

5/5 Stars
Purchasing our dream bungalow with Frank Innes, Sutton-in-Ashfield Service excellent. Phone call from Molly just to say congratulations on our purchase she was so happy for us. Two lovely ladies Libby and Molly thank you both... Read more
Buyer
18th Jan 2023 (3 years ago)

R harrison

5/5 Stars
with past experiences of estate agents they were excellent good manners smile and very helpful far better than most they did what was asked of them... Read more
18th Jan 2023 (3 years ago)

H watson

5/5 Stars
What a fantastic experience my partner and I have had with Frank Innes, a fantastic service provided by Katy, Libby and Molly from start to finish, an impeccable service! Thank you so much to you 3 for making the process of buying our first (and forever!) home a great experience, we enjoyed every minute of it and couldn't find fault in the service you have provided, we can't thank you enough! We can't wait for you to come and see our home once we have completed the works. Keep up the great work!... Read more
Buyer
18th Jan 2023 (3 years ago)

M Allen

5/5 Stars
Libby & Molly were both so helpful when we brought our first home through Frank Innes. They chased the solicitors and kept me updated throughout! Would definitely recommend.... Read more
Buyer
18th Jan 2023 (3 years ago)

C Allen

5/5 Stars
I am currently in the process of selling my house with Frank Innes. The service we have received from Libby & the team at Frank Innes has been amazing, from organising viewings, to going above and beyond with chasing our entire chain to find out updates for us. Thank you so much Libby for making the process as stress free as possible and always being available at the end of the phone!... Read more
Seller
16th Jan 2023 (3 years ago)

A Berry

1/5 Stars
Delayed advertisement, delayed solicitors by not listening. In fact apart from them actually advertising the property the rest was done by myself, chasing solicitors, talking to the buyers etc. So in effect paid £2000 for an advertisement. I would not recommend them and I’d definitely look elsewhere in future!... Read more
Seller
5th Nov 2022 (3 years ago)

C Extall

5/5 Stars
Just completed on my house sale today and want to say a massive thank you to Libby and the team at frank innes in Sutton in Ashfield the service I received has been exceptional throughout the whole process. Always helpful and knowledgeable and kept update with the progress would highly recommend their services.... Read more
Seller
26th Aug 2022 (3 years ago)

R Fretwell

5/5 Stars
We had an issue with the house we are buying and Libby sorted it out for us straight away without any stress or hassle... Read more
Buyer
9th Aug 2022 (3 years ago)

P Greasley

5/5 Stars
Frank Innes were extremely helpful,understanding and friendly.The staff were always happy to answer every question and query and give advice,which proved beneficial to me.Nothing was too much trouble.Did a great job selling my apartment in less than three weeks... Read more
Seller
5th Aug 2022 (3 years ago)

S Peat

5/5 Stars
Bought my new property through Frank Innes, thank you Libby for all your help, eventually got my dream property!... Read more
19th Jul 2022 (3 years ago)

M Colclough

5/5 Stars
Sorry it as taken me so long to leave feed back but would just like to say I would highly recommend Frank innes especially Libby very professional helpful and polite and forgiving me a true valuation on my property ..... Read more
15th Jul 2022 (3 years ago)

H S

5/5 Stars
Currently in the process of selling our house with Frank Innes with the help of Libby and Molly. Both have been amazing at keeping us updated! They did a great job at marketing the house and we had many viewings and offers because of it. Couldn’t recommend them enough!!... Read more
7th Jul 2022 (3 years ago)

D Frith

5/5 Stars
The service that Libby and her team provide is diligent and prompt. Communication throughout the process was excellent. I was always informed of progress and they always endeavour to address queries in a timely manner. Recommend.... Read more
21st Jun 2022 (3 years ago)

M Meacham

5/5 Stars
Couldn’t have been more helpful during a transition of moving letting agents and then for the sale of the property. Went above and beyond during the transition then Kept us updated through the whole process of the sale and would highly recommend.... Read more
17th Jun 2022 (3 years ago)

Anonymous Homeseller

5/5 Stars
Put my property up for sale and have to say that the team (Libby, Racheal, Molly) are doing an excellent job in working around some issues for us. Top-draw.... Read more
Seller
8th Jun 2022 (3 years ago)

H Robinson

5/5 Stars
Thank you for your work my house sold really quickly and the solicitors that you recommended were great too... Read more
Seller
17th May 2022 (3 years ago)

N Clarke

5/5 Stars
Just sold a property through Frank Innes, a very smooth process from start to finish. Libby and her team were professional throughout, arranged viewing days, advised on identifying a buyer and kept in touch with me throughout, as well as doing their best to speed the process for the benefit of both me and the buyer. Would have no hesitation in recommending them and would certainly use them again.... Read more
Seller
13th May 2022 (3 years ago)

S Padley

5/5 Stars
Brilliant service from start to finish, Libby and her team really do a fantastic job, very professional, pleasant to deal with and caring attitude.... Read more
12th May 2022 (3 years ago)

L Pikett

5/5 Stars
Andy & I of Stanton hill put our house on the market with Frank innes and I have to say they been there for us every step of the way …..All of the staff have been brilliant , Rachael in particular is who we have dealt with mostly & I have to say nothing has been too much trouble whatever queries we have had …..having bought & sold several times the last few years I can honestly say we highly recommend them .... Read more
Seller
11th May 2022 (3 years ago)

H Jackson

5/5 Stars
Having recently decided to put my property on the market I can honestly say the service from frank innes is outstanding. I decided to pop into the shop on Wednesday to put my property on the market, by Friday my photos had been taken and by Saturday it was on Rightmove. In less than a week I already have several viewings lined up. The girls in the office make a real effort to make you feel special by regular contact. I’m so pleased I’ve chosen Frank Innes and would highly recommend them to anyone wanting to put their property on market.... Read more
Seller
4th May 2022 (3 years ago)

B Charlotte

5/5 Stars
Currently going through mortgage process with Frank Innes in Sutton-in-Ashfield and they have been incredibly helpful to myself and my partner. As first time buyers, they have helped guide us through everything and are very responsive to both emails and phone calls. Great team and would definitely recommend. x... Read more
Buyer
4th May 2022 (3 years ago)

C Hall

5/5 Stars
Fantastic Team at the Sutton in Ashfield Branch of Frank Innes. Our very first experience working with them and its been a great one. The communication has been fantastic and I feel a great future business relationship being formed with Rachael, Molly and the team. A special mention to Rachael for her help and efforts in getting a recent offer accepted, she's been a pleasure to work with! I look forward to working with the Sutton in Ashfield branch again in the very near future :) Chantel... Read more
7th Apr 2022 (3 years ago)

P Millington

5/5 Stars
Currently seeing our house, working alongside Libby & Lewis. The process from start to (near end!) has been seamless. They have been in constant contact, marketed the house beautifully, a long list of viewings followed with great offers. Even after the sale Libby has been in touch and helping us with the purchase of our new home. Thank you for your help, would highly recommend.... Read more
Seller
24th Jan 2022 (4 years ago)

E Ford

5/5 Stars
I am currently selling my property through the Sutton-in-Ashfield branch, my property has been on the market for less than a month and is already under offer! I found there is a super friendly but still professional service from every person at Frank Innes, especially from Libby who has already gone the extra mile with various points of our sale! I couldn't recommend them enough! Thanks all! :)... Read more
Seller
21st Jan 2022 (4 years ago)

T King

5/5 Stars
I first spoke with Lewis less than 24hrs ago, in that time he arranged a short notice viewing, gave me good professional (non-biased ) guidance. Helped negotiate my offer and processed the "For Sale" to "Sold STC" an absolute asset to Frank Innes! Professional, efficient, friendly .. and most definitely has got his finger on the pulse!! Many thanks Lewis... Read more
Buyer
23rd Dec 2021 (4 years ago)

D Games)

5/5 Stars
I called into the branch a few days ago and spoke to libby. She was extremely helpful and guided me to exactly what I needed. Can't recommend her high enough. Keep up the good work ????... Read more
16th Dec 2021 (4 years ago)

S Wilson

5/5 Stars
We’ve had a brilliant service from Libby, Lewis and the team at the Sutton-in-Ashfield, they’ve been very friendly, professional and proactive in helping us find the right buy to let properties. They stand out so much from other local agents and offer a great service from start to finish. I would definitely purchase properties through them again and would also choose them to sell properties in the future. Thank you ????... Read more
Landlord
14th Dec 2021 (4 years ago)

C Millar

5/5 Stars
I recently purchased a property through Frank Innes And without Libby and her team, I don't believe the process could have been made any simpler. Libby was superb in assisting me with every query I had and also went beyond what is required of her, as my solicitors communication was poor and rarely had any correspondence with me at all, but Libby helped with keeping me informed and responding to my questions in a prompt manner. A true asset to Frank Innes estate agents and a great help to me. If not for libby's dedication and personal pride in her work I may have pulled out of buying this house. I highly recommend using Frank Innes, Sutton in Ashfield. I promise you won't be disappointed.... Read more
Buyer
9th Dec 2021 (4 years ago)

S Mcconnell

5/5 Stars
First class service from Libby and Chris on my purchase . Any problems they were always on hand . A very professional service. Thank you for your help and advice.... Read more
Buyer
9th Dec 2021 (4 years ago)

C Gardner

5/5 Stars
Polite and professional team. Thanks to Libby and Lewis who have supported me through buying my first home.... Read more
Buyer
6th Dec 2021 (4 years ago)

Anonymous Home Buyer

5/5 Stars
I can’t thank Libby enough for her advice and professional approach to making my purchase easy and straightforward.. Chris ,Libby and the team have always been on call for any questions I’ve had and I couldn’t recommend them enough. . Thank you... Read more
Buyer
29th Nov 2021 (4 years ago)

S Farebrother

5/5 Stars
Great service - friendly and professional. Easy to get hold of and responsive. Went the extra mile.... Read more
27th Nov 2021 (4 years ago)

D Day

5/5 Stars
From the initial valuation meeting to securing a sale, Libby and the team were extremely, professional and efficient with a great knowledge of the local market. The property was advertised very quickly and a sale achieved within few days. They were extremely proactive and helpful and continue to keep me up to date as the sale proceeds. I would highly recommend the team and would use again... Read more
Seller
23rd Nov 2021 (4 years ago)

C Haywood

5/5 Stars
Libby, Lewis and Chris have been an excellent team and have worked hard to help us get our property sold quickly and for the right price :-)... Read more
Seller
18th Nov 2021 (4 years ago)

J Kingaby

5/5 Stars
Chose to use Frank Innes because they seemed the most eager to get our house on the market. Throughout the process Lewis, Molly and Libby have gone above and beyond our expectations. And we’re really pleased we chose to use them. Couldn’t recommend enough. Thanks to all of them!... Read more
Seller
16th Nov 2021 (4 years ago)

S Scott

5/5 Stars
We're liaising with Lewis re: a house purchase. At all stages, Lewis and his colleagues have been friendly, informative and willing to help in any way they can. Hopefully this will help to make the whole process as smooth as possible. I'd definitely recommend Lewis and the team at Frank Innes in Sutton, they obviously take pride in providing a good service... Read more
Buyer
9th Nov 2021 (4 years ago)

A Draycott

5/5 Stars
Great service from all. I have just completed a purchase and throughout the team have been friendly and approachable, thank you !... Read more
Buyer
8th Nov 2021 (4 years ago)

M Henkeman

5/5 Stars
I am in the process of purchasing a house with Frank Innes Sutton in Ashfield. Professionalism from Lewis Moss - Sales Negotiator has been outstanding! He is knowledgeable and certainly an approachable individual with excellent customer service. As a first-time investor, the world of property is extremely daunting. I understand that estate agents deal with 'big' money and keen investors. Never once have I felt that my questions posed was insignificant or irrelevant. My lack of experience in this area did not phase Lewis at all. In fact, him sharing /educating me whilst viewing the property solidified the deal for me. A huge thank you, we are grateful! Additionally, prior to searching in Sutton In Ashfield, I have been liaising with Kirsty Kay in Mansfield, who kindly supported me with her knowledge of the area... and always responded to my inundated emails; about locations and potential future tenants. I appreciate that when she was not available Corinne Scott was happy to help, speedily responding to my enquiries. I look forward to this company and staff also managing our property as I feel confident in their experience, but most importantly their humble optimism and excitement about the projects our family are undertaking.... Read more
Buyer
4th Nov 2021 (4 years ago)

A Odonnell

5/5 Stars
Really pleased with the excellent service I received from both the sales team and the rentals team. Thank you all for making the process so easy ????... Read more
4th Nov 2021 (4 years ago)

Dawn

5/5 Stars
We contacted Frank Innes for a valuation and within 2 days of a valuation and professional photos taken we had back to back viewers and all offered above the asking price. The team including Libby, Lewis and Ellie are very professional and keep you updated every week, nothing is too much trouble. We used their solicitors with the sellers package and are very pleased with the online portal which was very straight forward to include step by step instructions. From start to finish it will be around 8 weeks for a completion date. Highly recommended for estate agents with a very friendly team.... Read more
Seller
2nd Nov 2021 (4 years ago)

V Mcillmurray

5/5 Stars
We recently sold our home with Frank Innes. Libby and Lewis were very helpful and proffessional throughout, all emails and call were answered promptly and nothing was too much trouble. Lewis, Libby and the photographer (I can't remember her name!) were very respectful of our home and made us feel very comfortable leaving it in.their capable hands. Thank you to Libby, Lewis and the team at Frank Innes.... Read more
Seller
2nd Nov 2021 (4 years ago)

E Dallman

5/5 Stars
We recently put our house up with Frank Innes and can honestly say the service we've received has been perfect. Libby did our valuation and has made everything so smooth. Lewis and Molly have also been involved helping us with our viewings and the houses we have also been to view. They have all be super professional and extremely responsive. Would highly recommend!... Read more
Seller
29th Oct 2021 (4 years ago)

G R

1/5 Stars
I get the feeling that they are pleasing themselves internally on houses that come up for sale (a lot of inside jobs and back handers going off in my opinion) after speaking to someone about a house I was interested in.... Read more
7th Sep 2021 (4 years ago)

Anonymous Homeseller

4/5 Stars
The sales time were good Lewis was always on hand to try sort things out for you or try and sort you out if you got trouble with the solicitor which I will tell you keep away from they are frank inne own solicitor called country wide don’t not have them they are rubbish in my opinion 6 months took us to get our house sorted no chain just stupid so keep away... Read more
Seller
1st Sep 2021 (4 years ago)

G OKOROR

4/5 Stars
The estate agent staff are very friendly,helpful and considerate.... Read more
26th Aug 2021 (4 years ago)

C Jones

5/5 Stars
We contacted frank inners two weeks ago to sell our property, libby shooter came out on the Wednesday to give us a valuation we was so pleased with her and everything she explained we went ahead with them. photos was on Thursday and our house went on the market for Friday. Viewings on Saturday and offer on Monday we couldn't say no too the whole team is amazing always on the ball letting us know straight away on updates, Ellie, libby, Chris have been going the extra mile for us I would highly recommend them... Read more
Seller
15th Aug 2021 (4 years ago)

J seals

5/5 Stars
Amazing personal service! The team have gone above and beyond, photos are fantastic, and we can't thank everyone enough at this stage. Photos done on Thursday, online on Friday and several offers on Monday. So pleased we went with Frank Innes... Read more
Seller
12th Aug 2021 (4 years ago)

O Munt

5/5 Stars
Myself and my partner sold a property via Frank Innes, Sutton In Ashfield. Lewis Moss and Libby Shooter were excellent throughout the entire process. We had numerous problem with the buyers Solicitors and the team at Frank Innes really communicated with both myself and our Solicitors. They were extremely professional and time efficient. Again, Thanks very much!... Read more
Seller
6th Aug 2021 (4 years ago)

A Willetts

5/5 Stars
Lewis is really a great asset to Frank Innes. And even though we are at the beginning of the house buying, he goes way and beyond to ensure we are supported, helped, and he endures we fully understand what is going on. where his transparent, professional, caring nature makes this experience of first time house buying and exciting, reassuring and low stressful experience. Thank you Lewis, you are absolutely amazing!!????????????????... Read more
Buyer
7th Jun 2021 (4 years ago)

Jaz

5/5 Stars
Lewis is amazing! He has been a massive help.... Read more
7th Jun 2021 (4 years ago)

N Parkin

5/5 Stars
Libby & Lewis are very pro-active. Always friendly and professional. Very highly reccommend.... Read more
4th Jun 2021 (4 years ago)

L Amber

5/5 Stars
Amazing service! Libby and the team have been so helpful advising me throughout the selling process! Highly recommend!... Read more
Seller
12th May 2021 (4 years ago)

R Colliver

5/5 Stars
Really happy with the service from Frank Innes, always happy to help and answer any worries we had. Explained everything in great detail and just went above and beyond. Would 100% recommend using them!... Read more
29th Mar 2021 (4 years ago)

B S

5/5 Stars
We purchased our new family home Thanks to Libby and the amazing Team at Frank innes. Libby has been so helpful and literally in less then a week from coming across the property we wanted to view we was able to get ours sold before it went on the official market and the new property secured!! All thanks to the dedication of the Team! We are so happy, we highly recommend!!!... Read more
Seller
23rd Mar 2021 (4 years ago)

M Newey

5/5 Stars
I can't explain how nervous I was before selecting Frank Innes. I hate being sold to, and I get very anxious with the 'suited and booted' approach. However the whole team at Frank Innes are so approachable, and they calmed me down really well. We are happy to report that they work so incredibly hard. Our property went on the market on a Tuesday, within a few hours we had 2 viewings booked in. By Thursday less than 48 hours later, we had 5 viewings booked in and at this point it hadn't even gone on right move, and this was just the team passing information on and generating interest. The photographer they sent on the Thursday, and she was lovely and really had a great eye for detail and was enthusiastic about the house being staged properly. The property went on Right Move on the Friday morning, and then the flood gates opened. 24 hours later, we had sold our house! That's 4 days people - 4 DAYS!!! from going on the market to SOLD. I can't thank Frank Innes enough. They are great - don't be nervous about using them, the whole team are just absolutely superb!!... Read more
Seller
22nd Mar 2021 (4 years ago)

E Matthews

5/5 Stars
Great service, quick and professional . Always keeping you up to date with the progress of your sale, viewings etc.... Read more
Seller
4th Mar 2021 (5 years ago)

R Anscombe

5/5 Stars
I recently viewed a couple of properties with Lewis. Very prompt & professional & I would be happy to deal with him again.... Read more
4th Mar 2021 (5 years ago)

Anonymous Home Buyer

5/5 Stars
Fantastic customer service from the Frank Innes team based in Sutton-In-Ashfield. They were able to update me on my purchase in a timely manner and were able assist the best way they could. Definitely would recommend to anyone.... Read more
Buyer
26th Feb 2021 (5 years ago)

L Armes

5/5 Stars
I currently have my house up for sale with Frank Innes and the team at Sutton-in-Ashfield have been amazing throughout. They constantly keep me updated, and have made a difficult time more bearable with their consideration and kindness. Huge thanks to Libby, Gemma and Lewis for all your help! Xx... Read more
Seller
26th Feb 2021 (5 years ago)

Anonymous Homeseller

5/5 Stars
We not sold our house yet but I just wanted to leave a review to say how good Gemma is in keeping me up to date with all what’s going on with house and she always so friendly... Read more
Seller
13th Feb 2021 (5 years ago)

C Pickering

5/5 Stars
Highly recommend using Frank Innes, they are a really helpful team and go the extra mile, especially Libby who has taken time out to call and update us at every step!... Read more
11th Feb 2021 (5 years ago)

T Fenton

5/5 Stars
Recently purchased a property with Frank Innes and the Sutton Branch office and we are investors so view a lot of properties in this area. Very professional outfit and very on the ball with communication. Lewis is our favourite tour guide when viewing properties so to speak. Very knowledgeable and courteous and is a good people person. Keep up the good work people.... Read more
Buyer
11th Feb 2021 (5 years ago)

E Nightingale

5/5 Stars
The process so far has been well managed by Libby and Gemma. Both of them have been knowledgeable and up to date with our case. They have always kept me in the loop with its progress and are quick to chase relevant parties. Would recommend.... Read more
10th Feb 2021 (5 years ago)

Anonymous Homeseller

5/5 Stars
Libby and Lewis were both very professional but at the same time very understanding as I was selling at a very difficult time... Read more
Seller
4th Feb 2021 (5 years ago)

A Dalby

5/5 Stars
Very good service. Honest, understanding and informative. Will definitely use again. Only had a valuation but the detail and knowledge was of an excellent standard. Definitely recommend.... Read more
26th Jan 2021 (5 years ago)

J Sidhu

5/5 Stars
Highly Recommended! Frank Innes are the most helpful, dedicated agents, we have used them several times and will continue to do so. Fantastic service - especially from Libby who always goes the extra mile. We look forward to continuing to deal with you all!... Read more
25th Jan 2021 (5 years ago)

S Bavester

5/5 Stars
Libby, Louis and Gemma have been amazing at keeping me up to date every step of the way of the sale of my house. They are all polite, courteous and more than happy to help with any queries you have.... Read more
Seller
13th Jan 2021 (5 years ago)

W gregory

5/5 Stars
A fantastic service from start to finish. Libby was great keeping me updated and giving me support when needed. 5 stars from me.... Read more
10th Nov 2020 (5 years ago)

C Parrott

5/5 Stars
After just a couple of weeks of Libby coming in and taking new photos of the house and a small price drop the house was sold. All have been helpful throughout and have confidence that the team will be on hand to help to finalise the move.... Read more
Seller
8th Aug 2020 (5 years ago)

D Parke

5/5 Stars
We cannot thank Libby and her team enough for sale of our house. From start to finish the communication was excellent keeping us updated on a daily basis, arranging viewings and giving the feedback. We would highly recommend using Frank Innes Sutton in Ashfield to sell your house. Thank you Libby and Dominic for the stress free sale.... Read more
Seller
26th Jul 2020 (5 years ago)

L Chadburn

5/5 Stars
Thank you to the team at Frank Innes Sutton in Ashfield, we sold our house within 2 weeks. Great and professional service, very helpful. Big thank you to Libby, Dominic and Lewis. Any questions or queries were answered promptly.... Read more
Seller
23rd Jul 2020 (5 years ago)

M tissington

5/5 Stars
A big thank you to Christian and Dominic. Sold my house within a day. Very professional and great service. Highly recommend.... Read more
Seller
19th Mar 2020 (5 years ago)

J Taylor

5/5 Stars
Great experience with Frank Innes Sutton in Ashfield. Christian was very professional when he came round to value my property and when he returned to complete the paperwork. I received notifications of all scheduled viewings and Dominic sold my property within a day of it being on the market, for a great price I was very pleased with. Will definitely use Frank Innes again in the future.... Read more
Seller
11th Mar 2020 (6 years ago)

C Hardy

4/5 Stars
Bethann Lowe has been an absolute gem and has supported me in what has been a very challenging house sale. Bethann showed resilience, professionalism and integrity. I would have no hesitation in recommending her and Frank Innes to anyone considering an agent to market their house.... Read more
Seller
3rd Mar 2020 (6 years ago)

K Hanks

5/5 Stars
Very happy with the service provided by Dominic Taylor and Christian Dobb at Frank Innes. Whilst the sale took a long time, this wasn't the fault of Frank Innes, and Dominic and Christian kept me informed every step of the way. A successful sale - thank you!... Read more
Seller
27th Feb 2020 (6 years ago)

W Bestwick

1/5 Stars
The guy i spoke to wasn't much help.... Read more
29th Nov 2019 (6 years ago)

J Jefferson

5/5 Stars
A big thank you to Ebony and the team at Sutton in Ashfield branch. Ebony kept us informed all the way and went above and beyond to reassure us things were happening. A pleasure to deal with. Martin & Jane... Read more
24th Jun 2019 (6 years ago)

D Mulroy

5/5 Stars
Speedy and successful sale. Highly recommend Kirsty and the team at Frank Innes. We were kept informed every step of the way and everything went very smoothly. Thank you... Read more
Seller
20th May 2019 (6 years ago)

C Draper

5/5 Stars
Just completed a very difficult and lengthy sale process for 2 properties and I cannot thank enough to all Frank Innes's professional staff, and in particular to Kelly Tomlinson who went above and beyond to ensure the job gets done. Good communication and engagement with all parties at all times, I strongly recommend this branch for their exceptional services!... Read more
Seller
8th Mar 2019 (7 years ago)

A Biggin

5/5 Stars
When Wendy and I bought our bungalow through Frank Innes in December, we also had an appointment to view another bungalow property first, we were greeted that morning with a big smile by Kelly Tomlinson, (Senior Sales Negotiator) whilst viewing the property Kelly talked us through the whole process of buying from Frank Innes right up to completion, we viewed a second bungalow which Kelly organised for us, the owners of the bungalow showed us round, this was the one we purchased, that same morning Kelly dealt with everything for us, got in touch with solicitors and kept us informed every step of the way, she was amazing, it means a lot when buying properties is not something we do frequently, cannot recommend Kelly and Frank Innes enough, Once again Thankyou Kelly.................Top Lass, Alan and Wendy Biggin... Read more
Buyer
6th Mar 2019 (7 years ago)

N Owen

5/5 Stars
The team at Sutton In Ashfield were excellent throughout selling and buying our new home. They went the extra mile ensuring that we were always informed of what was happening and took all the stress out of it with communicating with the chain and solicitors. Kelly was absolutely amazing and was always on our side with a personal touch. A huge thanks is needed to the whole team for all of their time effort and dedication. The team are very passionate about what they do and this shows.... Read more
Seller
1st Mar 2019 (7 years ago)

H Brown

5/5 Stars
Kelly and the team at the Sutton-in-Ashfield branch are a pleasure to deal with. They were very open and communicative throughout my whole buying process and always understood my position. I would strongly recommend them whether you're buying or selling!! Thanks guys!!... Read more
Buyer
25th Feb 2019 (7 years ago)

S Davies

5/5 Stars
Fantastic experience buying our forever home! Kelly went above and beyond for us. We would definately recommend!... Read more
Buyer
22nd Jan 2019 (7 years ago)

A Barbos

5/5 Stars
We recently finished to purchase 2 property with them. Everything went as expected from their side. Excellent communication. Highly recommend.... Read more
Buyer
22nd Jan 2019 (7 years ago)

M Ilnicki

1/5 Stars
Sutton in Ashfield agency.The worst agency I do not recommend does not inform you about anything... Read more
31st Jul 2018 (7 years ago)

D Allin

1/5 Stars
Had a valuation booked in for my mum's house yesterday. Very upset as no one turned up or rang to cancel... Read more
15th Mar 2018 (8 years ago)

P Daft

5/5 Stars
The team at frank innes were brilliant, from putting our house up for sale to completion. Kelly went above and beyond to make sure that our sale was as stress free as possible. Defiantly recommend the team at Frank Innes Sutton.... Read more
Seller
24th Sep 2016 (9 years ago)

S Stokes

5/5 Stars
I cannot fault all the staff at Frank Innes who helped me through the process of selling my house. They worked above and beyond to speed up the whole process and to keep me up to date with the progress.... Read more
Seller
21st Oct 2015 (10 years ago)
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