Went down auction route , communication poor , didn’t return calls , over valued property, when asked to supply solicitors had to chase up to find who was dealing with it ! Not very impressed with whole experience so far , have used Cobham branch before with move and that was brilliant no issues ! Will wait to see final outcome!... Read more
Seller
17th Aug 2025 (7 mo. ago)
Our flat was overpriced and we consequently had very few viewings
They suggested we try their auction process but we were recommended by friends to avoid that route... Read more
Seller
1st Mar 2024 (2 years ago)
We used Gascoigne Pees for our sale and dealt with Linton Paul. We were kept informed every step of the way of the way with regard to marketing and feedback of the viewings. He certainly knew his market and our house was sold within weeks. Highly recommend this company and in particular Linton.... Read more
Seller
1st Jun 2023 (2 years ago)
Terrible lousy communication.
Put full asking price offer forward they said they wanted to market the property for a while asked if l would increase my offer “no” would save that till they come back when they had marketed it No EPC available didnt hear another word no call to say is this your final offer calked them to talk to agent he was off next day had call mid afternoon saying property sold to other intrested party
Cheers great way to do business customer care
0%... Read more
Buyer
27th Sep 2022 (3 years ago)
A&J
Working with Gascoigne pees, Leatherhead, has been a disappointment to say the least. We bought a house via them last year and were assured the seller was trustworthy and ‘honourable’. It seems they are happy to lie to our faces to get a sale. Since moving in, we have come across so many problems needing money to be pumped into the place to make it habitable (at one point there was water coming through the ceiling!). In addition, the seller has not corrected a number of things he promised to correct prior to the sale. We will not be working with gascoigne pees again and would suggest no one else should either!... Read more
Buyer
5th Apr 2021 (4 years ago)
D ma
Cheers. Made things easy. Helpful agent if you can speak to the right person. Also heard that they go the extra mile in photographing rental dwellings. They deserve to be featured by national papers... Read more
27th Mar 2021 (4 years ago)
T beux
Smooth and pleasant. I've been through a lot of agents, looking for my first home. And Gascoigne-Pees is the best with how they treat sellers and buyers alike. Wouldn't have found my dream home without them.... Read more
Buyer
26th Feb 2021 (5 years ago)
S hardy
I bought my house through Gasgoine pees leatherhead branch and the staff were fantastic. I highly recommend them. They made the process a lot easier.... Read more
Buyer
17th Dec 2020 (5 years ago)
D Rawal
Great experience, we had purchased the property through the same office several years ago and the service was great then so when we chose to sell there was no other option and the team did not disappoint. Communication was always on point.... Read more
Seller
18th Nov 2020 (5 years ago)
J Cox
Every care has been taken to ensure our safety throughout the selling of our house during the pandemic. Communication has been excellent and we have been kept well informed and feel nothing has been too much trouble.... Read more
Seller
16th Nov 2020 (5 years ago)
A Barr
Everyone at G-Pees Leatherhead was consistently proactive, professional, kind and effective. They found a buyer for our family home within days and completed the sale more quickly and efficiently than we could have imagined would be possible. Thank you, Matthew, Janet and William. We're very grateful for your wonderful service. It was a pleasure to work with you and learn from you.... Read more
Seller
12th Nov 2020 (5 years ago)
E L
If I could give no stars i would. Advised to use Countrywide Convening by them. told my money would be held on account for a year ....18 months later I cant get hold of anyone to repay my money....phone numbers dead or another company, says they cant answer my call....... Read more
28th Oct 2020 (5 years ago)
S Solt
Having had high hopes and expectations from the really positive valuation meeting, we were quickly disappointed.
We were held to an 8 week contract and, dispite being extremely flexible in our price expectations, viewings were few and far between. One of the negotiators essentially told us they were waiting for people to see our property online.
Given their rates were the highest out of the agencies, we expected them to do more work than posting on Rightmove and Zoopla etc to collect their commission.
To make matters worse, when looking to buy, I had to call multiple times in 1 day to arrange viewings of similar houses having seen them online - the team did not seem to think to recommend the others which could have been suitable, I had to find them myself online.... Read more
Seller
28th Oct 2020 (5 years ago)
E Fonseca
The service we received from Gascoigne-Pees was fantastic!! Can’t recommend them enough. Our Viewings were arranged by Janet Coulson at the Leatherhead branch and she has been an absolute pleasure to work with! she went beyond the call of duty to ensure a smooth transaction right from the viewing to the sale point. Thank you also to Rachel , who was always so helpful over the phone taking messages and giving us an update where Janet was not available.
The entire team were so helpful to ensure it all went smoothly everyone we spoke to were incredibly friendly, professional, knowledgeable, honest and helpful. Thank You for the great service provided we really appreciated it. Darren & Elaine... Read more
Seller
11th Oct 2019 (6 years ago)
A Plummer
Really can't recommend these guys enough, Matt and everyone we spoke to were incredibly friendly and professional. We would definitely return in the future.... Read more
8th Oct 2019 (6 years ago)
D Canning
After using Gascoigne-Pees three years ago, who concluded a successful
sale for us, I decided to use them again on behalf of my Mother.
I was not disappointed - they took care of all the viewings (thank you Janet), and kept in contact all the way through to a successful sale.
I would definitely recommend them, and would have no hesitation in using them again.... Read more
Seller
4th Sep 2019 (6 years ago)
G Douglas
AMAZING! Can’t recommend these guys enough, Matt and his team are so helpful and lovely. We have sold and bought through them recently and I’m really going to miss them all! They have gone above and beyond to ensure it all went smoothly. So honest, helpful and found us a lovely property when our previous had fallen through with another agent. We haven’t always had this experience with estate agents and I have to say they are the best around. Can’t recommend them enough.... Read more
Seller
21st Aug 2019 (6 years ago)
A singh
Excellent all staff. Always happy to help and professional. Special thank you Katie, Rachel and Jannet.... Read more
21st Feb 2019 (7 years ago)
N K
I worked with Katie at the Leatherhead branch and she has been an absolute pleasure to work with! Going beyond the call of duty to ensure a smooth transaction. Thank you to both Rachel for a smooth start and Katie in the progression of the transaction. Wish we worked together more often and all the others agents were like you both!!
Nav :)... Read more
20th Feb 2019 (7 years ago)
M Neale
Excellent all round service. Honest, professional and friendly approach.... Read more
20th Dec 2018 (7 years ago)
C NazoaRuiz
Excellent!... Read more
9th Dec 2018 (7 years ago)