We agreed to 20 weeks with them to sell our house, they failed so after 32 weeks we left and they still charged us £264. We are currently looking for an Agent who will make a good effort to sell our property.... Read more
Seller
11th Dec 2025 (14 weeks ago)
Anonymous Homeseller
I was updated throughout the sale of my property with Harvey Brooks every step of the way. Nothing was too much trouble. I would recommend them 100%... Read more
Seller
31st Jul 2025 (7 mo. ago)

Being tied into a contract and you cannot get out without paying a fee of £264 this means this company can drag their feet selling your property with little effort because they know they will get their expenses paid if you leave them
I knew about this rule before I signed up but it’s a catch 22 situation they re willing to take on your property at a higher price so you’re tempted to go with them
I had to regularly call up to find out if any enquiries and progress. I was constantly being told to lower price I lower the price and still I did not get the sense anyone was pushing my property . The advertisement limited to Rightmove and shop window be careful it’s not that great as the reviews online I went with them due to the wonderful reviews but the reviews did not reflect my experience. Eventually after I complained about no one updating me regularly , a member of staff agreed to call me periodically to update me on progress
Lovely polite staff but crap service from company you get the feel your property can sit in their books for years no one pushing it for sale cos they know you have signed up to pay them £264 to leave so why would they bother to push the properties I got the feeling you ll keep dropping and dropping the price until it’s worth so little and you ll still get little drive in them selling the rush of buyers will be because you re selling at such a low price not because of anyone showing any zeal to sell your property. Please don’t let me put you off this company this is only my experience with them be warned read the fine prints... Read more
Seller
28th Jul 2025 (7 mo. ago)
Prompt response from initial contact. The process, advertising fees, ect explained in detail. Excellent communication via telephone and emails. Can't fault this estate agency and definitely recommend.... Read more
Seller
13th Feb 2025 (1 year ago)
Lots of viewing’s arranged and they kept me informed and I got offers quickly... Read more
Seller
22nd Dec 2024 (1 year ago)
Friendly and helpful from the start. All staff excellent especially in writing and taking photos for the description.
Contracts not exchanged yet but so far very happy.
Efficient and professional
Sold within a week.... Read more
Seller
18th Jul 2024 (1 year ago)
They made a house selling experience simple, quick and less stressful.... Read more
Seller
10th Jun 2024 (1 year ago)
Quick sale, lots of viewings and acted in best interests for us . Friendly staff and excellent communication.... Read more
Seller
22nd May 2024 (1 year ago)
Excellent communication from the agents, fast sale, highly recommend... Read more
Seller
8th Mar 2024 (2 years ago)
Harvey Brooks originally helped my buy the property and have now helped me sell it. Excellent service from start to finish. All the personnel are professional, efficient and friendly. I award 5 gold stars and would recommend to family and friends... Read more
Seller
6th Nov 2023 (2 years ago)
I was advised to list my property for £15k less than another identical (but overlooked) property on the same cul de sac. The price my property was listed at was requested by me but still £5k less than identical property listed on my cul de sac.
Property listing was lacking detail I asked for and the bedroom photo was taken by me as was initially left out of the brochure however the house only had 5 rooms in total so I therefore did not want the master bedroom missing out. Any updates I had to request from the agent. I had to request the memorandum of sale. I wrote to my seller in the end as the agent ignored my request to pass information on. Once the property sold I never heard from Harvey Brooks. Sale did complete. Service received average at best.... Read more
Seller
17th Aug 2023 (2 years ago)
Very good & straightforward.... Read more
Seller
15th Jun 2023 (2 years ago)
I dealt mostly with Georgia who was excellent in terms of information and in particular responsiveness to emails. Very helpful and great to deal with - thanks Georgia... Read more
Buyer
23rd Mar 2023 (2 years ago)
The office team were attentive and feedback from viewings was made promptly and efficiently.The property sold in around 6 weeks having been
listed in early January.
This was a refurbishment project and the Agent undertook the viewings which always seemed to take place late on a Wednesday afternoon, which might not be convenient for the prospective purchaser.
If I undertook another project I would undertake viewings myself.
It achieved a price well in excess of the offers over price.
Conveyancing is very slow at the moment and that part of the sale took around 24 weeks from acceptance of the offer despite this being chain free.
Indeed the conveyancing took longer than the refurbishment of the property.
I would have no hesitation in instructing Harvey Brooks if selling a property again in there area.
I have marked them as excellent and awarded 5 *****... Read more
Seller
23rd Aug 2022 (3 years ago)
Having only bought a house over 30 years ago and not being entirely sure of the buying/conveyancing processI can only say that Julie at the office answered our queries with patience, knowledge and professionalism.
It was a smooth yet lengthy process, probably down to conveyancing issues with a non related to Harvey Brooks solicitor... Read more
Buyer
22nd Jun 2022 (3 years ago)
got a fantastic price above the ask and sold within a week
very professional and kept me up to date on everything that was happening ... Read more
Seller
8th Apr 2022 (3 years ago)
My experience with Harvey Brooks was excellent. I can not fault them at all, they have been so thorough and helpful throughout the whole process. They go pout of their way to answer and solve all queries, ensuring they keep you up to date every step of the way. ... Read more
Seller
6th Jan 2022 (4 years ago)
Great service from Harvey Brooks ... Read more
Seller
28th Dec 2021 (4 years ago)
Georgia at Harvey Brooks was absolutely brilliant - all queries were replied to almost immediately and she kept us up to speed at all times. We couldn't have asked for a better sales negotiator!... Read more
Buyer
18th Oct 2021 (4 years ago)
Harvey Brooks were excellent. They were very professional and very good to deal with.... Read more
Seller
19th Jul 2019 (6 years ago)
Very professional, friendly and efficient. Will definitely use again.... Read more
Buyer
11th Jul 2019 (6 years ago)