R Winston
I was extremely impressed with the service provided by Stuart and his team at Hot Black Desiato. This is the third transaction I’ve completed with them, and I genuinely couldn’t be happier. From the outset, their advice on the selling price was spot on, which gave me real confidence in the process. Despite a challenging market, they generated a strong level of interest and kept me well informed throughout with clear weekly reports. Most importantly, a buyer was secured relatively quickly, and from that point on the sale was handled efficiently and professionally right through to completion. I wouldn’t hesitate to recommend them.... Read more
Seller
27th Feb 2026 (19 days ago)
S dowle
We had an excellent experience with Hotblack Desiato Estate Agents in Camden. They handled the letting of my daughter’s flat in Camden Town and were professional, efficient, and very supportive throughout the process. Communication was clear and timely, and they made everything straightforward and stress-free. We felt confident that the property was in good hands, and their local knowledge was invaluable. We would happily recommend Diriye and Adriana to anyone looking to let a property in the area.... Read more
Landlord
10th Jan 2026 (10 weeks ago)
R Neall
fter many years of dealing with estate and buy-to-let sales agents, it wasn’t until my final sale that I found the agent I’d been looking for. Stuart at Hotblack Desiato has been excellent. When my property received multiple bids, he handled the situation perfectly. Sometimes — and I hope he doesn’t mind me saying this — you can tell he’s been in the business a long time, and in my opinion, nothing beats experience.
Thank you for your help. It hasn’t been easy, but I would highly recommend Stuart at Hotblacks to anyone looking to sell a property.... Read more
Seller
10th Dec 2025 (14 weeks ago)
M Williamson
I’ve been with Hotblack for nearly 20 years, and they’ve supported me through both the rental and the eventual sale of my property. They are professional, attentive, and friendly!
Thank you to the entire team, especially Stuart, for guiding me through the (complex) sales process so well.... Read more
Seller
24th Nov 2025 (16 weeks ago)
Zak
Stuart at Hotblack Desiato was fantastic from start of finish with the sale of my house! He gave a fair and I feel accurate valuation of my property and we ended up getting over asking price. He was always available to talk to and answer any questions and it really felt like a more more personalised service as opposed to just another customer. I would have no hesitation in recommending Hotblack for your sale. It really paid off going with a local agent with years of experience on the area!... Read more
Seller
4th Nov 2025 (19 weeks ago)
B holgate
Very happy to recommend Stuart Shiers and the team at Hotblack Desiato. Hard-working, professional and endlessly patient - they handled the sale of our property with skill and tact. Very responsive, very straight-forward. With a good result.... Read more
Seller
28th Oct 2025 (20 weeks ago)
K Owee
Adriana and Diriye have both been incredibly helpful with move-in procedures and solving any issues we had with our flat.... Read more
Tenant
30th Sep 2025 (24 weeks ago)
C Holden
We’ve been with Hotblack for over 15 years, they have always provided outstanding service in managing our rental property. They’ve been consistently timely and successful in finding and vetting tenants; they take care of everything from cleaning to maintenance to ensure the flat is always ready to move in to. Their professionalism and reliability have made the whole process stress-free for us. Highly recommended!... Read more
Landlord
24th Sep 2025 (25 weeks ago)
C Gibbs
Hotblack Desiato in Camden is a long-established friendly and efficient office with a team that thoroughly knows the area. For anyone looking to rent out a property I wouldn't hesitate to recommend them. They are always professionaly, helpful and quick to respond.... Read more
Landlord
11th Sep 2025 (6 mo. ago)
H Regev
We are happy to recommend the company’s service, it was very pleasant, professional, and efficient. They responded to every request quickly and attentively, always doing their best to help. The apartment they found for us was exactly in line with our family’s needs, and they were flexible and open when we needed to extend the original contract. In addition, whenever an issue came up, it was a pleasure to reach out, and we always received excellent support. I warmly recommend this company to anyone looking for an apartment in London :)... Read more
Tenant
26th Aug 2025 (6 mo. ago)
T Kadler
Great team, extremely helpful and knowledgable. If I was to buy or sell again in the area I wouldn’t hesitate to use this estate agent.... Read more
25th Jul 2025 (7 mo. ago)
S Smith
Brilliant service , completely professional and efficient .Adriana was an excellent agent and found great tenants very quickly. This is my second time using the agency and I recommend them utterly.... Read more
30th Jun 2025 (8 mo. ago)
F vlogs
Cannot thank the guys at Hotblacks enough, their professionalism throughout has been spot on. Would most definitely recommend them to handle any sales in the area!... Read more
Seller
4th Apr 2025 (11 mo. ago)
N Watson
Dealing with Hotblacks and Stuart Shiers was an absolute pleasure. We were lucky to have them managing our sale process.... Read more
Seller
4th Apr 2025 (11 mo. ago)
A Enyoc
I have recently renewed rental of my property through Hotblack Desiatio. Having evaluated them against other agencies I have found the agency to be very efficient, informative and ethical. They offered very competitive fees and know the market very well.
Diriye, Jane & Adriana have been very helpful on the rental side of their team
I would not hesitate in recommending them... Read more
Landlord
21st Mar 2025 (11 mo. ago)
Z????
"Very good real estate agency, trustworthy."... Read more
14th Mar 2025 (1 year ago)
S M
Thank-you Diriye and Adriana for your impeccable work. It’s been refreshing to find an agency who knows and embodies their culture so truthfully. You have consistently surprised and impressed by setting a high bar and then exceeding this. It’s a pleasure and privilege to work with such a high calibre of professionals who genuinely care and respect their work. Thank-you for always showing who you are in the work you do and the way you do it. You have proven yourselves to be in all you do detail oriented, thoughtful, consistent and an absolute delight.... Read more
3rd Mar 2025 (1 year ago)
L Wagner
Diriye is excellent. Highly recommended.... Read more
5th Feb 2025 (1 year ago)
N Seagrim
Diriye has been absolutely brilliant from start to finish, making it a totally seamless process by going out of his way to help. We couldn’t recommend him and his team at Hotblack Desiato more highly.... Read more
27th Jan 2025 (1 year ago)
C Taylor
These people are fantastic - I have used them for years to let a flat in Camden Town. They always go the extra mile.... Read more
Landlord
23rd Jan 2025 (1 year ago)
B Plant
Excellent service from beginning to end when it came to leasing my place in Camden. I worked with Diriye Warsame who was patient, attentive and came up with some excellent solutions to some of the issues that arose. He found tenants and utilized all of his contacts to get my place ready in time for them to move in. I couldn't recommend Hotblack Desiato in Camden more!... Read more
Landlord
23rd Jan 2025 (1 year ago)
K Mistry
It's not a secret that most estate agents are poor in many ways from communication, knowledge to general lack of trustworthiness. Fortunately the opposite is true of Stuart at Hotback, so felt compelled to write this.
I purchased a property through Hotblack, Stuart and the team were super knowledgeable and responsive.
When the stamp duty changes came in for 2nd properties he swiftly contacted the seller and was able to exchange on the day essentially saving 2% of the value of the property on tax.
He helped guide the purchase when the solicitors were stalling for small things.
Overall a surprisingly good purchasing experience.... Read more
Buyer
19th Jan 2025 (1 year ago)
J Bebbington
Having just sold a property through Hotblack, I can't say enough good things about Stuart. Always incredibly helpful and responsive, despite some particularly difficult circumstances. Stuart went above and beyond to attract an impressive number of offers and ultimately secure a sale price well above my expectations! Many thanks to Jane and Diriye also, who did a great job managing and helping me with some tricky letting issues. All in all a great team!... Read more
Seller
4th Dec 2024 (1 year ago)
T Shepherd
I have twice sold properties, 20 years apart, via Stuart at Hotblack Desiato Camden.... and quite frankly, wouldn't even consider using anybody else!... Read more
Seller
5th Nov 2024 (1 year ago)
M cox
Hot Black have been managing our corner of Camden with commitment, loyalty and, at times, some necessary flexibility with grace and good humour as well as the necessary efficiency! Theirs is a certainly an approach that stands the test of time. Recommend Highly!... Read more
Landlord
26th Oct 2024 (1 year ago)
B Howell
I've bought and sold quite a few properties over the years and I would say that Stuart, who heads up the Hotblack Desiato's Camden office is by some distance the best estate agent I have come across. He fairly represents both buyer and seller and his wealth of experience I felt was a crucial factor in getting what was a complex sale over the line. I'm not sure the sale would have happened without him to be honest. Thoroughly recommended.... Read more
Seller
14th Oct 2024 (1 year ago)
A Jackson
I recently purchased my first property through Hotblack Desiato and both Stuart and Charlie made the process very straightforward. Both were pleasant to deal with and very responsive and proactive at helping to resolve any issues. Would definitely recommend. Thanks again... Read more
Buyer
8th Oct 2024 (1 year ago)
S Rayment
We had a great experience with Hotblack Desiato in Camden. Charlie helped me and my 2 friends to find and secure the perfect flat. He was very helpful and always replied quickly which massively reduced the stress of finding a flat in Camden. Highly recommend!... Read more
Tenant
7th Oct 2024 (1 year ago)
A lucas
Efficient and professional, excellent service, I would highly recommend them to manage your lettings process.... Read more
Landlord
25th Sep 2024 (1 year ago)
R Thomas
Our experience selling a property with Hotblack Desiato was extremely positive.
From the first meeting at the property, we were impressed by HBD's thoughtful approach - the agent was enthusiastic but pragmatic, and anticipated questions and concerns that potential buyers might have.
This approach continued through the process: HBD arranged a large number of viewings very efficiently; kept us informed through negotiations with people who made an offer; and helped us maximise the price attained.
Once we had a buyer, HBD helped keep the lengthy legal process moving, were happy to act as a bridge between us and the buyer, and their advice was always helpful. Throughout, our main contact Stuart was positive, efficient, knowledgeable and followed through on all commitments.
We have no hesitation in very warmly recommending HBD.... Read more
Seller
1st Sep 2024 (1 year ago)
C Morrow
My family and I have been dealing with this company since 1969 when my parents bought their home in Camden from Stickley and Kent (now part of Hotblack). Since then I have rented out a house and then two flats via their letting service. I’ve always found them to be professional and diligent in all their dealings with me. They also know the Camden property market very well.
I’m delighted to recommend them if you need property services.... Read more
Landlord
30th Aug 2024 (1 year ago)
J Williams
I have just let my flat with Hotblack Desiato. Diriye my agent, quickly found several potential tenants, allowing me to promptly secure one who met all my criteria. All aspects of the letting process were handled efficiently and his communication was seamless.
I recommend their service.
James Williams 8/8/2024... Read more
Landlord
8th Aug 2024 (1 year ago)
J Hicks
It was a pleasure to deal with Stuart: friendly, experienced, always helpful - but above all, very knowledgeable and possessed of terrific judgement, helping bring together vendor and purchaser to the absolute best conclusion.... Read more
4th Apr 2024 (1 year ago)
C Borton
Stuart was very supportive and helpful with a recent sale of a property despite there being issues (not of any of our making). I found his advice to be accurate and happily would use him again.... Read more
Seller
4th Mar 2024 (2 years ago)
J Baus
Great agency - have been very helpful throughout the entire rental process. Charlie has been a reliable help, very responsive and transparent.... Read more
Tenant
12th Feb 2024 (2 years ago)
M Roe
Recently sold my Camden flat via Hotblack Desiato. It did take a wee while to get started but I was encouraged by the calm and professional support of Stuart throughout. He was very knowledgeable about the area and the London market and had a great understanding of the complexities of leasehold property. I felt reassured throughout; something especially important to me as I was selling 'at a distance' while caring for my mother. I am grateful for his support and positive outcome.... Read more
Seller
30th Jan 2024 (2 years ago)
E Toledo
Great real estate agency.
Nina was the best agent possible, amazing service, follow up, and support. She helped me find the best flat I could found and made sure that all the agreements and requests where feasible. It was an easy process considering that this is my first time renting a flat in UK. Additionally the rest of the team was also really helpful and effective.
Solid recommendation.
Cheers... Read more
Tenant
19th Jan 2024 (2 years ago)
H sharer
Great service, Nina always helpful and made a quick turnaround successful.... Read more
19th Jan 2024 (2 years ago)
A Hadjipateras
Really fantastic estate agents - the best I’ve worked with. They really take time to work with you carefully and on a personal level, unlike a lot of other agents where you are just a forgotten statistic! Many thanks!... Read more
12th Jan 2024 (2 years ago)
C Baloche
Had the pleasure of working with Nina who made a difficult process much easier and with great sympathy and understanding. Would recommend.... Read more
13th Nov 2023 (2 years ago)
nooneeverdies
Charlie was very helpful, responsive and easy to work with.... Read more
26th Oct 2023 (2 years ago)
S Slowe
Hotblack Desiato have been great to work with throughout the sale of our flat. They have a strong understanding of the market, as well as the details of the buying and selling process. The team made sure everything went smoothly and have kept up the momentum along the way.... Read more
Seller
18th Oct 2023 (2 years ago)
J ward
Last year I had to move and interviewed four local estate agents. One was Hotblack/Desiato. I was very impressed with Stuart from that agency and settled for them. And how wise I was with my choice. There were quite a few hiccups along the way with the sale of my property but Stuart dealt with them all calmly and with great efficiency relieving me of a great deal of stress. I very strongly recommend Hotblack/Desiato Estate Agent Camden for an extremely well managed property sale.... Read more
Seller
8th Aug 2023 (2 years ago)
A Kotecha
Great agents to have, from the perspective of a tenant they were always very professional and fast with dealing with any issues we had. They use innovative technology to ensure tenants issues are dealt with quickly and professionally. A special shoutout to Nina and Jane for making the 2 years I spent at the property extremely easy and stress free.... Read more
Tenant
7th Aug 2023 (2 years ago)
L Patrizi
I rented a property in the past using this estate agency and I appreciated their work and their reliability. Now I just sold my flat with them and I have to thank Stuart for being great! Selling and buying is always a bit stressful but he worked to get a fare agreement between me and the buyer. Highly recommended.... Read more
Seller
19th Jul 2023 (2 years ago)
P Skellen
Absolutely the best estate agents we've ever dealt with. We were selling an unconventional property in less than ideal circumstances and Stuart Shiers and team handled it with exceptional sensitivity and professionalism. A pleasure to work with and a great result for us. Five star ????... Read more
Seller
22nd Jun 2023 (2 years ago)
S M
Couldn’t have asked for a better agent for selling my property. Stuart went above and beyond at every stage of the process and kept all parties happy and informed about what was going on. Highly recommend.... Read more
Seller
21st Jun 2023 (2 years ago)
C Hoffman
Absolutely lovely experience working with Nina and the rest of the team at the Camden branch of Hotblack Desiato. Needed to end my rental agreement early (due to home purchase, nothing negative) and they made a difficult process really easy. Extremely responsive and genuinely friendly; highly recommend!... Read more
Tenant
25th May 2023 (2 years ago)
A Adler
Stuart helped us negotiate a very complicated sale involving a missing lease plan and pretty much single-handedly saved the day. Always on hand to share his considerable experience spanning many years. Much recommended.... Read more
12th May 2023 (2 years ago)
A m
I've been renting with this agency for almost 5 years now. From helping me with my very first home in London to always being so accommodating they've really made the rent process hassle free for tenants. My current agent Nina is always so responsive (and always gets back to me in a very timely manner) and the property agent Jane is fantastic every time I had a query or wanted to raise anything. In a market that's very saturated in this economy, this agency really do go above and beyond to support their tenants. I'd highly recommend them!... Read more
Tenant
2nd May 2023 (2 years ago)
J Reuben
Stuart was calm and very profesional throughout the sale process. His years of experience helped steer the sale to a very successful conclusion in a the expected time scale. Without doubt, you could not wish for a better agent to be by your side during a very stressful time!... Read more
Seller
5th May 2022 (3 years ago)
L Porter
Hiten was incredibly helpful and supportive as I went through a challenging sales process. He was proactive and willing to do whatever was necessary to get everything over the line. Would highly recommend.... Read more
Seller
14th Mar 2022 (4 years ago)
D Leigh
I worked with Hiten on the sale of my house and he did a great job in helping the transaction go through. He developed a good rapport with the eventual buyers and was always very informative and quick to respond to any queries (from either side). Would definitely recommend!... Read more
Seller
17th Jan 2022 (4 years ago)
D Pasini
My partner and I bought a house with Hotblack Desiato acting as the selling agent. Very professional, nice and honest agents with deep knowledge of the local areas they work in. Very responsive to all our queries from first visit up to closing of the transaction. We highly recommend.... Read more
Buyer
8th Dec 2021 (4 years ago)
M Grechishkin
Bought a house that was on with Hotblack recently. The agent, Mark was a breath of fresh air compared to a lot of agents I've dealt with. Super honest and transparent, always available to give impartial advice on the process and best way to move forward. We felt we were in safe hands throughout and managed to complete in 6 weeks from OA. Really couldn't reccomend these guys any more.... Read more
Buyer
17th Nov 2021 (4 years ago)
J Wales
Make house selling easy... Read more
Seller
21st Jun 2021 (4 years ago)
K Davis
Decided to list our property with Hotblack as they are experts on the Camden market place and selling through a difficult period. The service we received from Mark was brilliant, a (very) quick and seamless process. I couldn’t have asked for more. Much appreciated!... Read more
Seller
19th May 2021 (4 years ago)
I Wu
High efficient team with great customer care. A big thanks to Paulina, Jane, Nina and Maya!... Read more
4th May 2021 (4 years ago)
F Pennisi
Probably just because the building manager, but I had:
Two years without buzzers, and no reply to the subject, with taking stairs for every person visit me or just deliveries.
During the entire covid period when I was there they had never sanitised the communal area, including the laundry room and the shared washing machine.
Two years of payment in advance and they stop my process for a new house because of a debt of 21£ which I was not informed at that time.... Read more
Tenant
27th Apr 2021 (4 years ago)
M Lipovac-Dew
Nina and the team at the Camden office have done an excellent job managing my flat over the past. They are professional, and get things done quickly -thank you!... Read more
Landlord
26th Apr 2021 (4 years ago)
A Mehdi
Highly professional agency. Very smooth process and enjoyed working with the staff. Strongly recommend!... Read more
24th Apr 2021 (4 years ago)
D Prince
Having rented across London for the past 6 years, this is the first time I've felt compelled to leave a review for a positive reason. My girlfriend and I have recently decided to move in together and came across a listing we liked the look of managed by Hotblack Desiato. We've worked with Maya and Nina throughout the process and it's been by far and away the most simple transaction I've completed. They made time for our; viewing, second viewing and a final trip for measuring up. Always on time and really pleasant. The right to rent checks and deposit were done quickly and professionally with no hiccups along the way. And their follow up since moving in has been superb.... Read more
Tenant
13th Apr 2021 (4 years ago)
J Fadlon
Can't recommend Hotblack Desiato highly enough. They were attentive, readily available and highly professional, and came up with numerous creative solutions to problems that presented in the process of selling my flat. Mark managed the negotiation process superbly and the offer I finally accepted was far higher than I expected.... Read more
Seller
9th Feb 2021 (5 years ago)
J Yang
We were able to find our flat with Ripon Danis who is very different from the other real estate agents we met. Knowing I wouldn’t be able to take cars, he was willing to walk with me across different areas in London to see three flats, each about 30 mins apart, no other agent was willing to do so. We also had very tight timeframe between when we signed the lease till when we needed to move in, and the flat itself still needs a lot of work before moving. Ripon was persistent and working diligently in the background and managing between different contractors to make sure everything is ready by the move in date. We are very thankful for the help provided.... Read more
Tenant
19th Aug 2019 (6 years ago)
G Thompson
Ripon Danis at Hotblack Desiato is the most helpful and considerate agent I’ve come across to date.
He truly listened to my needs and as a result I ended up finding a flat in such a short amount of time. Hot Black is lucky to have an agent like him on their team! For anyone looking for a flat, I’d highly recommend.... Read more
Tenant
2nd Aug 2019 (6 years ago)
E Chint
I would definitely recommend Hotblack Desiato. Ripon was great, very professional and responsive. Great service... Read more
21st Jun 2019 (6 years ago)
K Baekgard
Such a good letting experience after having many bad experiences in London. Ripon was so helpful throughout the process, was always quick to answer any questions we had, and ready with all the information we needed. We experienced some issues on our side during the letting process, but throughout Ripon remained patient and helpful which was very much appreciated. Really a standout company and agent, would absolutely recommend to others!... Read more
Tenant
20th Jun 2019 (6 years ago)
V Goodger
Brain went above and beyond to help me out I would recommend him to anyone... Read more
12th Apr 2019 (6 years ago)
V Arra
Ripon has been extremely helpful throughout the whole process of finding a flat in Camden to finally settling in. After having heard horror stories about other agencies in London, I was hesitant to use one I had never heard of, but the service really exceeded all my expectations. Ripon was punctual, always available and professional.... Read more
Tenant
16th Nov 2018 (7 years ago)
J Nolte
Ripon was the best agent you could hope for. Timely and friendly! Would gladly work with him again.... Read more
6th Sep 2018 (7 years ago)
S zimmerlin
We had a great customer experience while dealing with Ripon Danis from Hotblack Desiato, he demonstrated professionalism, commitment and also did the extra miles to smooth a cumbersome process.... Read more
4th Sep 2018 (7 years ago)
S Kravitz
Great service for a local estate agent! Had an easy negotiation process with Paulina and great flat.
Ripon Danis was very helpful with getting everything negotiated and getting my contract changed due to special circumstances.
Would recommend to anyone in the NW1 area.... Read more
4th Sep 2018 (7 years ago)
B Mazur
I wouldn't recommend!
I strongly advise against letting a flat in Star Wharf,40 St Pancras Way, the landlord/managing agent are difficult people. Was a big mould problem and I asked them many times to do something with this!
And nothing...... Read more
Tenant
12th May 2018 (7 years ago)
I Topouzoglou
Great experience! Adam found us a lovely home! Thanks again... Read more
24th Apr 2018 (7 years ago)
K McGann
We were getting quite stressed about moving to London until we got in touch with Ripon Danis and everyone at Hotblack Desiato, Parkway. They were up front about any fees that we may incur and any issues with the property. Any questions (of which we had many ) were answered honestly and as quick as they had the information. We can't thank them enough and would highly recommend to anyone looking for a decent and proper agents.... Read more
Tenant
25th Jan 2018 (8 years ago)
L Lemsalu
Ripon has been one of the best real estate agents I have come across! He was honest about the contract and gave a good overview of it (I read it later and nothing came as a surprise), was considerate and helped me move in as soon as possible or as quickly as was up to him on that matter. Hotblack Desiato has kindly accepted my SEPA payments. It is always a bit of a lottery on how much money actually gets on their account but they have kept a very honest track of the balance and paid me back or asked for a few more pounds. Highly recommend the company.... Read more
Tenant
6th Nov 2017 (8 years ago)
A Fleder
Amazing experience working with Ripon at Hotblack. We needed to find a place we loved on a short timeline, and he made it happen for us, and was with us at every step.... Read more
7th Oct 2017 (8 years ago)
T Ku
Ripon is very helpful and kind to answer to all the questions I have, more importantly, he replied very fast, I definitely will recommend to my friends if they want to search for a new flat.... Read more
Tenant
2nd Oct 2017 (8 years ago)
M Toledo
I strongly advise against letting a flat in 16 Greenland Street, the landlord/managing agent are difficult people. They held my deposit for a month after my tenancy, I had to ask them more than 10 times to fix anything and they tried to claim damages on fabricated issues.... Read more
Tenant
20th Jul 2017 (8 years ago)
R O'Brien
Really great to deal with. None of the hard sell bs tactics. Just straight up and easy going. Our agent Ripon made the whole process super easy and friendly. Def the way agencies should be.... Read more
1st Jul 2017 (8 years ago)
Kate
Great team, helpful and thorough!
So much easier than any other agency I've gone through! Totally recommend if you're looking to rent in Camden!
Cheers guys... Read more
Tenant
15th Jun 2017 (8 years ago)
D B
This guy called Daniel from Hotblack Desiato booked me for 11am in front of the property and he did not show up. After 20 minutes texting and calling him, I called the agency and they were clueless about where Daniel was. I then went to the agency and once again they could not help me because they did not have the keys to show me the property. And I still haven't got an email with apologies or anything. I basically lost one day of work because of them. Too reckless really.... Read more
19th Dec 2015 (10 years ago)