Kat and her team were amazing! They kept me informed at every step and were incredibly knowledgeable for a first time seller!
They sold the property in a matter for days for
The price I wanted. I was thrilled at how quickly they wrapped everything up.... Read more
Seller
12th Mar 2022 (4 years ago)
M Williams
A great Estate agent to deal with. Very responsive, polite and professional in all things property. Beth, Amy and Kathryn are all brilliant. Thank you all for everything... Read more
5th Jul 2021 (4 years ago)
W Nicholson
Amazing customer service, I dealt with Kat and she was so helpful at every stage of the process. Thanks Kat!!!!!... Read more
6th Oct 2020 (5 years ago)
C Butler
Very professional, polite friendly staff, customer service skills impeccable, quick responses, would recommend in a heartbeat. Fantastic company... Read more
11th Dec 2019 (6 years ago)
N Lawrance
Wonderful team at Hughes and Hughes! Very professional and caring service :-) Highly recommended!... Read more
11th Dec 2019 (6 years ago)
D Chipp
As a landlord, my property has been with Hughes & Hughes for the last 2½ years, I can thoroughly recommend them to anyone in the Chippenham area looking for a property manager.
During this time I have dealt with Hannah Knight. Hannah has been the model of the professional property manager. All of my queries are responded to swiftly. Her advice, guidance and help has been invaluable throughout.
The property was put on the market very promptly at each tenant changeover. Prospective tenants are checked for suitability. Viewings are arranged very quickly. Once suitable tenants are ready to sign up, the progress is swift.
Issues and repairs are dealt with very professionally and promptly. Rent is received on time.
Many thanks Hughes and Hughes - and Hannah in particular.... Read more
Landlord
5th Oct 2018 (7 years ago)
C Bayliss
We have recently moved into our dream home, ( unfortunately, it is not ours, but a rental ) and Dee Edwards made this possible. We viewd the property twice at short notice, and from the second viewing, everything wad handled quckly, easily, ( for us ) and without hitch. Dee is an absolute delight, and the pleasure was ours from start to finish......will definately recommend, Thank you :) Caroline & Kelvin... Read more
Tenant
9th Jul 2018 (7 years ago)
H Sawyer
Absolutely fantastic service. Hannah Knight is a pleasure to do business with and I'm confident that the property now managed by Hannah is in great hands, I certainly have no worries. Thanks... Read more
Landlord
23rd Jun 2018 (7 years ago)
Tony
Sold on first viewing. Great sales progression. Recommended.... Read more
Seller
13th Jun 2018 (7 years ago)
J Morris
I am a new rental customer.. Today my rental property had its routine inspection. Hannah Knight was the staff member.. Hannah is a lovely young lady and a credit to Hughes & Hughes. Very approachable with fantastic customer skills, polite & proffesional..... Read more
Tenant
16th May 2018 (7 years ago)
S Emily
Honestly the best estate agents I have dealt with so far, Dee Edwards is very kind and did everything she could to help us find a house and move in quickly. Amazing customer service from the whole team and very quick to respond to queries etc. Would highly reccomend 100%.... Read more
Tenant
15th Jan 2018 (8 years ago)
M Docherty
This is a very innovative forward thinking company, I love their touch screen display in their window which is really easy to use. All my dealings with the staff have been so pleasant and they always get back to me quickly. Brilliant service.... Read more
11th Dec 2016 (9 years ago)
M Smith
I'm been looking to sell my house, Kathryn has helped me every step of the way, she's holding my hand, she understands all my needs and the support I need moving from my martial home of 22 years, into my my new life as a single women, thank you so much. Marie... Read more
Seller
11th Dec 2016 (9 years ago)
T Warner
As everyone knows, moving house is a very stressful time! But I must say, Hughes and Hughes made it much easier. They agreed to let me view a house at very short notice and while they were on their way home. They also stayed on a bit longer (out of office hours) to process my payment so I could secure the house. All the way along they have been helpful and easy to contact and talk to. I have been renting for 23 years and have dealt with many estate agents but Hughes and Hughes were one of the best. I highly recommend them and thank you for making the move much easier!... Read more
Tenant
23rd Nov 2016 (9 years ago)
K Gay
Fantastic service. Staff were very helpful and friendly, especially Hannah! Would definitely recommend Hughes and Hughes!... Read more
18th Nov 2016 (9 years ago)
A down
Was looking to move to the area. Went into Hughes and Hughes Estate Agents and was immediately put off. As a new registered company I thought it might be good to help a new business out to obtain another customer. I'm Glad I didn't! they are currently lying to companies house and to HMRC as they have recently registered in April 2016, but after finding out more information from themselves they in fact started in 2014. This indicated that some dodgy business dealings are taking place with this agency and I highly recommend that all potential customers are to stay away from these people. I worry for the customers they had between Oct 2014- April 2016 due to them not being a registered company, almost certain it's illegal.... Read more
17th Nov 2016 (9 years ago)
S Smy
Our experience with Hughes and Hughes, specifically Hannah Knight out estate agent, has been great! Every question I've had has been answered within minutes of contacting and everything has moved really quickly and handled professionally - couldn't be happier!... Read more
21st Oct 2016 (9 years ago)
B Reed
Simple, Great service. That's all you want. Perfect... Read more
20th Oct 2016 (9 years ago)
I Smith
Hi Kat and all,
We have just heard from Rebecca that we have exchanged and completed on 4 Pippin Row. The effort and commitment you've all shown has been impressive and we would like to say an enormous Thank You to you all.
Kind regards
Chris & Issy... Read more
Buyer
3rd Apr 2016 (9 years ago)
D andrei
I really want to say that the staff at Hughes and Hughes are fantastic. Especially Dee who always goes out of her way to help everyone. Keep up the good work! ... Read more
4th Feb 2016 (10 years ago)
I Stuart

Now that the dust has settled we wanted to say a huge thank you to everyone at Hughes & Hughes, especially Tim.
We have bought and sold several homes over the years, and have never worked with a better Estate Agency.
Hughes & Hughes bring a breath of fresh air to an industry that we had lost faith in. Their straight forward, honest approach, combined with their professionalism, honesty, attention to detail, and hard work ethic was very much appreciated by us, and made our whole decision making, home buying process so much easier.
Hughes & Hughes have restored our faith in Estate Agents.
With my consent Tim proactively and effectively managed our chain from beginning to end, his calm problem solving approach, and the companies excellent communication meant that our calls and emails were always promptly responded to.
The exceptional Team at Hughes & Hughes offer an impeccable service that we would not hesitate to recommend to anyone, or use ourselves again if the need ever arose.... Read more
Seller
29th Jul 2015 (10 years ago)
T Kerr
Hughes and Hughes are professional, polite and above all approachable. I had never bought or sold a house so when I had to sell my grandmother's home I was scared and confused. They put me at easy and talked me through the entire process. They were respectful and honest at all times. I would 100% reccomend them to everyone!... Read more
Seller
28th Jun 2015 (10 years ago)
T Spranklin
Excellent customer service, relaxed yet professional and always happy to help. I have been a tenant for more than 4 years and have never had a problem with Kat and her team. I would recommend Hughes & Hughes to anyone looking for a local, friendly team of Estate Agents and a five star service !... Read more
Tenant
28th Jun 2015 (10 years ago)