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Estate Agents in Farringdon
Hurford Salvi Carr - City

Hurford Salvi Carr - City

4.3

46 reviews

Closes at 7:00pm

37-41 St John Street, London, EC1M 4AN

Established in 1996 and still proudly independent, Hurford Salvi Carr was the first estate agent to open in Clerkenwell. They have a well-earned reputation as innovative estate agents who employ only experienced staff to look after their clients' property and investments. Every property benefits from high quality photography, bespoke marketing, and a company culture that encourages first-class customer service and a drive to achieve the best possible price and outcome for the seller

Opening hours

Monday 9:00am - 7:00pm
Tuesday 9:00am - 7:00pm
Wednesday 9:00am - 7:00pm
Thursday 9:00am - 7:00pm
Friday 9:00am - 7:00pm
Saturday 10:00am - 2:00pm
Sunday Closed

View all details

Accreditations

Hurford Salvi Carr - City Reviews (46)

Have you used this agent?

All (46)

Seller (11)

Buyer (17)

Landlord (2)

Tenant (5)

General (11)

D Mitchell

I recently bought a flat through HSC. The agent was very helpful and always responded promptly to our queries. I never got to speak to the seller myself, but I felt that communication via the agent was sufficient and generally reliable.... Read more

Buyer

2nd Feb 2026 (6 weeks ago)

P Braun

I had accepted an offer on my flat in EC1 only to have the purchaser withdraw at the last moment. I contacted Marco at Hurford Salvi Carr and he came to see me on a Thursday,, putting my flat on the market immediately. By the following Monday there had been 26 viewings and several firm offers all above the asking price. The sale to the highest bidder went through very smoothly and completion took place in about six weeks. Marco and his colleagues liaised with my solicitors and arranged the flat clearance. They took all the stress out of the transaction and it was a pleasure to have them by my side throughout the entire process.... Read more

Seller

31st Jan 2026 (7 weeks ago)

P Allen

I can't speak too highly or Benje and Marco and the team at Hurford Salvi Carr. The photos of the flat were superb and their attention to detail when organising viewings was great. Their commercial advice was spot on and we got a decent price in a difficult market. Benje's attention to the legal and sale process was fantastic with great communication throughout. An excellent experience! Peter... Read more

Seller

18th Nov 2025 (17 weeks ago)

L aloia

My experience with Benjamin from Hurford Salvi Carr was amazing. Benjamin was constantly available and always keen to assist with any questions and/or concerns I had related to a property purchase. Totally recommended!... Read more

Buyer

13th Oct 2025 (22 weeks ago)

M Waller

Hurford Salvi Carr know Clerkenwell better than any other agency. Their sales team are excellent. Benjamin Bell was super efficient, persistent, personable, friendly, with lots of energy and an eye for detail. He found my buyer, constantly liaised between seller and buyer and their solicitors, and patiently shepherded the sale through. Thank you!... Read more

Seller

18th Sep 2025 (6 mo. ago)

N Prior

HSC have just sold my flat in Clerkenwell. Benjamin did a great job of steering the sale through. Calm, courteous and efficient. Great job.... Read more

Seller

29th Jul 2025 (7 mo. ago)

N coleman

Good advice and assistance with the sale of a flat in Clerkenwell after some early confusion about market rates and the appropriate price to charge.... Read more

Seller

1st Apr 2025 (11 mo. ago)

E D

I really appreciated the patience from Omar. He has put great efforts in helping to solve some difficulties. One thing to note is their floor plan GIA measurement can be 5%-10% exaggerated than accurate GIA measurement by RICS standards, which seems to be quite common among different EAs in the UK.... Read more

24th Mar 2025 (11 mo. ago)

S Frese

Working with Hurford Salvi Carr Clerkenwell for over 7 years has been an incredible experience. On the sales side, Marco, Omar, and Hannah were instrumental in helping us with multiple sales. On the rental side, Angela and her team also offered impressive service. They consistently went above and beyond, offering proactive support and invaluable advice that helped us successfully move our properties. If you're considering selling or renting, this agency is an excellent choice to make it happen.... Read more

20th Feb 2025 (1 year ago)

J Huang

Hurford Salvi Carr actively engages in deposit theft for their clients as well as neglect of the homes under their care. We have rented out a flat under their care for close to 2 years now at 41 Provost Street. They are withholding deposit money and are unwilling to talk over the phone, preferring to selectively omit evidence and bury their neglect with bureaucracy. See picture attached for more details.... Read more

Landlord

18th Dec 2024 (1 year ago)

N Kozm

We have just completed the purchase of a one bedroom flat in Farringdon. The support we had from the team at the agency and Omar specifically was truly deal making. We ran into a number of issues with the selling side and at the same time ourselves are very inexperienced first time buyers in central London. The guidance (on the process, location and specific block, price), putting some developments in perspective for us and always being patient while on top of things meant we completed successfully and very happy owners of a great flat!... Read more

Buyer

18th Nov 2024 (1 year ago)

H UK

We recently bought our first home here and Omar was a big help! He is very responsible and helped us greatly throughout the process. We had a longer process than expected due to solicitors and Omar helped us chase them and closed the deal on time. We are very impressed by his professionalism and would highly recommend him.... Read more

Buyer

22nd Sep 2024 (1 year ago)

H Scutt

We recently purchased a flat through this agency, and they were a pleasure to deal with throughout. I would have no hesitation in appointing them if I had property to sell in the area.... Read more

Buyer

12th Aug 2024 (1 year ago)

R Newman

We were deeply impressed by the service Marco and his team provided at Hurford Salvi Carr. My husband and I recently sold our rooftop apartment in Clerkenwell. Having done good due diligence we returned to HSC, from whom we had bought the property some 15 years before. Marco’s knowledge of Clerkenwell and understanding of the wider market were excellent; it was a great pleasure to work with and be advised by him - during the course of both showing and the actual sales process (where Hannah also gave valuable input). We both appreciated his attention to detail, charm and expertise, and would highly recommend.... Read more

Seller

12th Aug 2024 (1 year ago)

M Molyneux

Very experienced, very professional, and with exceptional local knowledge: Hanmah drove the process and went the extra mile to get it over the line in a way that all parties were happy with. We were very impressed.... Read more

22nd Dec 2023 (2 years ago)

V Muscettola

Hannah and Marco have been exceptional throughout, they are indeed my favorite estate agents.... Read more

21st Dec 2023 (2 years ago)

I McClelland

We bought a 3 bed town house in Clerkenwell via HSC, of all the agents we worked with whilst trying to identify the right place, they were by far the most organised, diligent and professional. The seller was lucky to be represented by them and they'll definitely be our top consideration when we eventually come to sell.... Read more

Buyer

3rd Jul 2023 (2 years ago)

I simons

Hannah and the team were so helpful, and communication was great. Would definitely recommend.... Read more

29th Mar 2023 (2 years ago)

B Marchand

My partner and I have recently purchased a flat through Hurford Salvi Carr and had an outstanding experience. The team, particularly Omar, provided exceptional guidance, and support throughout the entire process. Their attention to detail, perseverance and dedication to customer satisfaction made the buying experience seamless. I highly recommend Hurford Salvi Carr and especially Omar for anyone looking to purchase a property in Clerkenwell.... Read more

Buyer

14th Jan 2023 (3 years ago)

A Smith

Purchasing a property isn’t a straightforward process. However Omar at Hurford Salvi Carr put us at ease by supporting us at each step, whilst also meeting the demands of the seller. His knowledge, experience, calmness under pressure and importantly his approachable nature, were all evident. Thank you.... Read more

Buyer

13th Jan 2023 (3 years ago)

N Astley

Spoke to someone in block management who was quite rude to me and had an awful attitude.Don’t know who this woman was but zero in customer service skills!!... Read more

29th Nov 2022 (3 years ago)

P Smith

Omar has been an excellent support to our purchase... Read more

Buyer

12th Oct 2022 (3 years ago)

M Cullum

I sold my house through the Clerkenwell branch of Hurford Salvi Carr, and had a great, problem-free experience. The whole team was excellent, providing prompt communication and useful advice, both proactively and when requested. I would like to single out both Marco and Luca as stars. Marco has unparalleled knowledge of the area, and dealt with my sale as he might have done for his own mother. So attentive and generous with his time, and both he and Luca took pains to make sure that the sale went through smoothly and without a hitch. I can highly recommend this agency to anyone buying or selling in the area. Thank you!... Read more

Seller

26th Aug 2022 (3 years ago)

T Halstead

We bought a flat being sold by Omar. He was straightforward and professional throughout. We’d be very happy to use him if and when we sell in the area.... Read more

Buyer

23rd Jul 2022 (3 years ago)

E Priestley

Never have we received such fabulous help, advice, guidance and support, which has been so much appreciated during our Flat purchase. Hannah is amazingly professional and balances this with a friendly approach. Hannah is on top of everything, is incredibly knowledgeable and always at the end of the phone. Thank you so very much you have been brilliant!... Read more

Buyer

18th Jul 2022 (3 years ago)

K Cooksley

We thought the service provided by Hurford Salvi Carr in general, and Omar Jumaili in particular, was excellent. Omar must have shown us every loft apartment for sale in Clerkenwell in the past couple of years - and finally found us the perfect one! He is great to deal with and very helpful. We have asked him to undertake another assignment already... Read more

Buyer

18th May 2022 (3 years ago)

W Aleksandrowicz

The worst customer service I have ever experienced. I have no idea how they get good reviews. This is the first time when I am so disappointed that I need to warn others to stay away from this company. We started renting an apartment one year ago. From the beginning there were issues. Our property manager was unprofessional and completely unreachable. She was working only once a week, on Tuesdays and even on that day it was hard to contact her. We were waiting for the washing machine repair for almost one month. When we were calling regarding the issue, there was no help from the company. However, when our neighbours called to complain about the leak, we were the one blamed for it. There was no update about any situation that was happening and we needed to wait for two/three weeks to get any help. Finally, when the agreement ended we made sure to rent a new apartment with completely different, more professional company. However, the problem still exists. Our deposit was not transferred and we have been waiting for more than a month. Even if our agreement clearly states that they have two weeks to give the money back, they did not even contact us during that time. After two weeks I sent an email, informing that we expect money on our account as we were not informed about any damages. It took them another three weeks to inform that they need to take something from the deposit! Finally, they expected us to pay more than the contract stated. The issue is still not solved so if you don’t want to deal with them through lawyers look for another professional agencies. TERRIBLE EXPERIENCE AND THE WORST CUSTOMER SERVICE. I RECOMMEND TO STAY AWAY. We were dealing with Jamelia and Khadija.... Read more

Tenant

4th Apr 2022 (3 years ago)

F patimo

Omar is super professional, very responsive and efficient. He helped a lot across the whole process.... Read more

31st Mar 2022 (3 years ago)

J Dawson

I bought through Hurford-Salvi-Carr recently and found them (Hannah in particular), to be easily contactable, proactive, and a pleasure to work with. I'd recommend them to anyone looking for estate agency services.... Read more

Buyer

7th Feb 2022 (4 years ago)

R Targett

I both purchased a new property and sold my existing through HSC Clerkenwell. The team here are small but highly experienced and were incredibly professional throughout the whole process. They made several efforts to provide great service - queries are answered promptly and great care is taken to make you comfortable, whether you are a buyer or a seller. They represent their clients well and are certainly worth paying a premium over other local agents.... Read more

Seller

2nd Feb 2022 (4 years ago)

P Divito

Excellent experience, Omar was probably the best estate agent I have dealt with. Highly recommended... Read more

30th Jan 2022 (4 years ago)

P Kokkoris

I worked with Omar Jumaili in the purchase of my flat in central London. Omar was very professional in his approach, and always happy to step in to help and sort out any roadblocks. He was very efficient in communicating with both sides' solicitors and addressing my concerns in the process. I managed to complete within 2 months and a big part of this is owed to Omar. A Flat purchase can be a stressful process but would be very happy to work with Omar again.... Read more

Buyer

17th Oct 2021 (4 years ago)

D stinson

Marco was our main agent, Omar also worked towards our sale. We found the service that both gave as second to none. I cannot say anything other than they are top class agents, who were always available to encourage and support us, and our buyers. The photos and video taken were beautifully presented. They obviously have a number of repeat clients, and I understand why. By 24 hours after the listing went live, we had 12 viewings lined up. We can't thank them enough, and would definitely go back to them if we were looking to sell again.... Read more

Seller

8th Oct 2021 (4 years ago)

J McDonald

HSC were extremely knowledgeable and experienced about Clerkenwell property. This enabled them to be informative to potential buyers and answer questions with authority. The whole team at the St John St office knew what was going on in respect of our property sale and kept us informed. They exceeded timescale expectations and secured the sale very quickly. Their experience is worth a lot - thank you Marco, Hannah, Luca and Omar.... Read more

Seller

3rd Jul 2021 (4 years ago)

X Cheng

Worked with Omar Jumaili on my flat purchase, who is responsive, patient and with good local knowledge. He's good at understanding my requests and suggesting the relevant developments to look at. Without him, I would have passed on the one I bought at last. Proved the value of a good estate agent that could add to the property search.... Read more

Buyer

23rd Jun 2021 (4 years ago)

A Versini

Omar helped me from home search all the way to completion in an extremely polite and professional manner. I received no pressure whatsoever while deciding on a property but the transaction moved quickly and smoothly once we got an offer accepted. Highly recommended service.... Read more

17th May 2021 (4 years ago)

A Gibbons

I have been buying, selling and renting property in the Clerkenwell area for 30 years. If you are buying or selling, you need to know about Marco Fugaccia, Director of Sales in their St. John Street office. His knowledge of the market, organisation skills and sheer competence have always been impressive, but this week he has surpassed himself: he is on top of the cladding issues and found the right EWS1 Certificate for me while property management companies completely failed. He is totally customer-focussed. I hope this doesn't embarrass you Marco, but you are the best.... Read more

Seller

9th Mar 2021 (5 years ago)

J Burnhope

Great service throughout a very tricky transaction. Omar went above and beyond to make sure we were quickly provided with answers to enquiries that could otherwise have taken weeks or months. His experience and willingness to help meant the transaction was far less stressful than it needed to be, and went through significantly quicker than it otherwise would have.... Read more

Buyer

17th Feb 2021 (5 years ago)

V Nanau

Never again. Please just look another company.... Read more

1st Oct 2020 (5 years ago)

A Didila

Long overdue but needs to be said. Absolute terror working with them. Every staff we encountered. We have rented 3 times before this, and never had any problems, always got good references and our deposits in full. So this was not coming from us. Where should I start. 1. We were presented the house two times before, with a big sofa and a smaller sofa. When we got the apartment, the big sofa disappeared after we have been specifically told it is part of the flat. So literally the only comfortable space in the house disappeared. When we asked in front of her colleagues she said that she knows what we are talking about and that she will talk to the landlady and will sort something out. When we asked for a follow up, she let us know there is no furniture missing and that was that. So we were lied to from the very beginning. We should have know what we were in for. This was Sabina from Letting. 2. My bed literally fell on the ground. We had two bathrooms and one of the showers was not working. It took them literally one month to answer our emails and send maintenance. Every time we wrote something, they were answering very hostile, and then it turned out we were right. Every single time, it would take WEEKS to get an answer. We have reported circuit problems and shower problems since, literally, October!! We moved out in May, and the shower was not working, and nobody ever came to take a look at the circuits. They did send someone to change something at the shower, but the water was still not. This is Jamelia-Jones 3. It took 3 weeks to change an absolutely destroyed mattress. 3 weeks to get an answer. I have bought a topper and everything, so it wasn’t like we were asking for a new flat. That did not work, so we asked for a new mattress. Please be aware that we were paying 2,700 pounds per month!!! 4. We have paid, 2,700 pounds for a two bed two bath, to only have a two bed and ONE BATHROOM!! When we asked for compensation, they literally ignored our emails. When we asked for an explanation as to why she was ignoring our emails about the shower, she said that because the tenant said it was “unshowarable”, and that is why she decided to ignore the fact that one bathroom was not working. Why did she say unshowerable? Because Jamlia asked to take the water temperature. How does one do that? And why would we lie about the shower not working? What was in it for us? To piss them off? I don’t understand. 5. Where do I start with the check out. The pandemic came, and both of the tenants left in a hurry, but all the belongings and everything remained there. We have told the company we would like to move out, and that we are not in London anymore. The apartment was still under our name and contract, so we sent a family member to stay there and help with the packing of the belongings. A member of the company went in the apartment, unannounced, while the other person was inside, and then tried to come for us that is was illegal for someone to be there and that the member of the company could have been exposed, and that we said we left?? First of all, since when are you allowed to go in someones apartment without announcing? And second of all, the apartment was under our name, any family member can be sent to help CLEAN OUT THE FLAT until the end of tenancy. 6. Jamelia tells me to leave the keys at the office on a Sunday. I send the person to the office both Saturday and Sunday. There was no one there, and I emailed saying that. On Monday at 9:06 she emails back saying if the keys are not there by 9:15 we are being charged because the keys should have been left in the LETTER BOX THAT SHE NEVER MENTIONED BEFORE.... Read more

Tenant

1st Oct 2020 (5 years ago)

C Marchisio

Please, for anyone looking to rent with this agency stay away. The agency themselves are completely useless. Since day one of our stay. To begin with, our apartment still have belongings from a previous occupant, scattered across the toilet. The place was not even in a really clean condition as is should of been. Whenever we had problems with the apartment itself, either it would take weeks for them to fix it, or they just would not do a thing. We had a problem with our light since day one of our stay, and they never did a thing about them despite several email with them. They would be the first ones to rush us to pay and do stuff our end, but would take so long to do stuff their end. At the end of our stay, 1 month after the agency apparently "chased" the landlord for our rent return, came back to us saying we should seek legal advise. Absolutely useless throughout our stay. Please is you are looking to rent, go look at the hundreds of other companies, as i'm sure they are much better than Hurford Salvi Carr.... Read more

Tenant

30th Jun 2020 (5 years ago)

N Whittaker

No idea how they have received good reviews. Dealing with Hurford Salvi Carr as a tenant has been the worst property management service I've received which is saying something as I've rented with Foxtons in the past. From the beginning, they have been hard to deal with and dismissive of any issues raised. I am a landlord as well and I know that they have not communicated a lot of the issues with the landlord. When we first moved in we asked to amend the check in report. They refused to send us a new one so we never signed off on the original. They promise to fix issues as agreed when we signed the tenancy agreement and didn't until they were chased over six weeks of moving in. When we raised any issues subsequently, we were treated like little children who didn't know how things work. The most ridiculous moment was when they asked me to film (!) the washing machine making a noise because they didn't believe me that it was broken and that I couldn’t access the filter. It was boarded into the kitchen and the machine was overheating due to a blockage caused by previous tenants. They didn’t believe me that the thermostat didn’t work, the extractor fan in the kitchen was faulty, that there was an issue with the hot water tank that meant the bath wouldn’t fill with hot water and the shower mixer was broken. They finally replaced a broken towel rail and their contractors used a different colour paint and refused to come back to put it right. There was a leak in the flat above and HSC left a hole in the ceiling. The leak occurred in August, the contractor come out in October (two months later), made the whole bigger, pulled out a light in the kitchen and left it until we rang and emailed them every day in February. The only way we got them to fix it was when they wanted to increase our rent and we said no because there was still a whole in the ceiling. The best part? The landlord had no idea what was happening. In the 2 years we lived there, at least 5 main contacts left the business and they used this as an excuse for our issues not being sorted. We had to move due to work relocation and we were charged £1832.39 in the end, just to break the tenancy. I know they are legally allowed to do this but it still doesn’t mean they aren’t making a huge amount of money out of doing nothing. I can accept that lettings agents are the most unscrupulous people working in the industry and fully deserve to be brought in line by the regulations that have just been bought in but what has prompted this review (and the complaints I have made) is H-S-C’s behaviour and attitude around our deposit. The tenancy ended on 5th September, we didn’t hear anything and chased for our deposit on 20th September and were told that they were still within a reasonable time to return our deposit. When we chased three days later, we received this listing: White Clothes Airer – £10.99 Shower Hook (Plastic) – £4.95 Waste bin (chrome) - £19.00 Toilet Brush (Grey/White) - £7.00 Fluorescent light blub - £7.98 2 x Extractor Fan cleaning (Ensuite & Bathroom) - £43.75 inc vat (per fan) Check-Out Fee - £120.00 inc vat Total proposed deductions: £257.42 All of the items were not only there but photographed in the check out report. They clean was completed by their recommended supplier and the property actually has more lightbulbs than when we moved in. When we disputed these deductions, we were met with silence until I contacted the landlord who had already told HSC to drop these charges. They are currently holding £3360 of our money. This is a huge amount of money to us and should have been returned. I know that their internal complaints system will yield nothing, the same with complaints to their professional ombudsman as the industry just does not care how much aggravation they cause and how much money they cost people so leaving reviews online is my only option.... Read more

Tenant

27th Sep 2019 (6 years ago)

S Sutton

Faith Rutherford has been managing our blocks for a year or so and we are extremely impressed with the quality of work and speed of response. I have done this job myself for many years and know that it is often problematic, but she seems to have taken it all in her stride and got correct and fair results... Read more

20th Jun 2018 (7 years ago)

N Ltd.

The Letting’s arm of the company was s massive let down. Not only did the tenant from overseas not only sign the contract when they had no understanding of it but they themselves feel they were rushed and HSC didn’t perform as set out in the T&C’s. When the 6 month break date came, there was NO activity by HSC and they ignored the fact there were rent arrears. The fee is not justified when all they have done is gobdva tenant and not complied with their own T&C’s. Stay clear is my advice.... Read more

Landlord

7th Feb 2018 (8 years ago)

A Summers

Brilliant, I couldn't have been happier. The agent came across as honest and was very knowledgeable about the local area. We now have our perfect home.... Read more

Buyer

3rd Jul 2012 (13 years ago)

H Deniz

Simply marvellous. Super efficient. Great service. If anything went wrong in the flat it was fixed within a couple of days. Very polite, very friendly.... Read more

Tenant

24th Nov 2010 (15 years ago)

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