Disappointing experience. Took time off work to attend a viewing, only to have the agent discuss a live offer with the seller in front of me during the appointment.
It made for a really awkward and unprofessional situation. While they later acknowledged it could have been handled differently, they ultimately stood by their actions.
Needless to say I wound trust then to be involved in and sales or purchase.
Basic discretion during viewings shouldn’t be too much to expect right?... Read more
Buyer
5th May 2026 (3 days ago)
Exceptional team throughout the process for a first time seller!
Communication brilliant and couldn't be more helpful. Highly recommend J W Wood Chester Le Street!... Read more
Seller
22nd Apr 2026 (16 days ago)
Having used JW Wood now for just over a month all seems to be working very well so no complaints.
Chloe's communication in the office is excellent and she's very helpful... Read more
Seller
3rd Sep 2025 (8 mo. ago)
Exceptional. Professional knowledgeable staff. Couldn't do enough for us. ... Read more
Seller
1st Sep 2022 (3 years ago)
We have had a very positive experience so far with Chloe from J.W.W - She has been a pleasure to deal with, she is polite, pleasant, efficient and lovely! She has given us everything we need at such pace, it has been refreshing! I would absolutely recommend in future 100%... Read more
Buyer
23rd Jun 2021 (4 years ago)
Adrian and the tram at Chester-Le-Street we’re excellent as was the marvellous Christine who co-ordinated the sale once an offer had been accepted. Would highly recommend JW Wood... Read more
Seller
25th Oct 2019 (6 years ago)