I recently purchased a property through this estate agent, and the service was exceptional from beginning to end. The team were professional, proactive, and genuinely invested in helping me find the perfect home. They communicated clearly at every stage, answered all my questions promptly, and made the entire buying process feel smooth and stress-free.
What stood out most was their reliability and attention to detail. They kept me updated throughout, handled any issues quickly, and worked closely with all parties to ensure everything stayed on track. Their friendly and supportive approach made a huge difference during what can often be a complicated experience.
I’m absolutely delighted with my new home and incredibly grateful for the outstanding service I received. I would highly recommend this estate agent to anyone looking to buy a property — truly first-class!... Read more
Buyer
25th Nov 2025 (16 weeks ago)
From start to finish I was kept updated on everything. Nothing was too much trouble. All queries answered promptly and professionally. I would highly recommend Jackson Grundy to anyone wanting to sell their property.... Read more
Seller
3rd Nov 2025 (19 weeks ago)
Piotr is a very good and kind man. He always takes the time to show me properties and is very helpful. He’s cooperative, patient, and truly cares about his clients. I highly recommend him to others. Thank you!”... Read more
Buyer
3rd Nov 2025 (19 weeks ago)
Everyone at Jackson and Grundy were brilliant, couldn't have been more helpful.
I would definitely work with them again, given the opportunity.... Read more
Seller
31st Oct 2025 (20 weeks ago)
Valuation was low. Clearly the agent wanted a very quick sale at my expense. The valuation was based on a 4 bed house in a 5 mile radius and not the local area or condition of the property. As the agent stated it’s just another 4 bed property. I insisted on an increased which was justified by the eventual sale price. Very slow to respond to emails and missed an offer by the eventual buyer after I prompted them after 4 days that the buyer had contacted me with an offer after no response from the agents. It very much felt like I was doing all the running, negotiating with the buyer and pushing things along. On exchange day the agents went off line and I was left to chase the buyer and solicitors, hence we missed the exchange.... Read more
Seller
17th Aug 2023 (2 years ago)