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© GetAgent Limited 2026
  1. Home
  2. John Hilton & Co - Brighton
John Hilton & Co - Brighton Logo

John Hilton & Co - Brighton

Closes at 6:00pm
127 Lewes Road, Brighton, Sussex, BN2 3LG
In 1972, we were founded on the belief that estate agents should provide the most personal service possible, and that's still exactly what we strive to do today. When it comes to property, there's no stone our team of local professionals won't leave unturned. Their unrivalled knowledge of the surrounding area is why you can trust us to always deliver.

Opening hours

  • Monday 9:00am - 6:00pm
  • Tuesday 9:00am - 6:00pm
  • Wednesday 9:00am - 6:00pm
  • Thursday 9:00am - 6:00pm
  • Friday 9:00am - 6:00pm
  • Saturday 9:00am - 5:00pm
  • Sunday Closed
View all details

Accreditations

  • tpos
  • naea

John Hilton & Co - Brighton Reviews (283)

Have you used this agent?
  1. 80% 5/5 Stars
    80%
  2. 2% 4/5 Stars
    2%
  3. 0% 3/5 Stars
    0%
  4. 2% 2/5 Stars
    2%
  5. 15% 1/5 Stars
    15%
All (283)
Seller (58)
Buyer (29)
Landlord (44)
Tenant (81)
General (71)

J O'Keefe

5/5 Stars
Sadiya Uddin has been exstreemly proactive in marketing and finding Tenants for our Property, I recommend any Students looking for accommodation to contact her. Kevin.... Read more
Landlord
16th Mar 2026 (2 days ago)

D Thompson

5/5 Stars
Mostly dealt with Tom Coffey but always got a good service from his colleges too. Their service is very professional and you are always kept informed on what's going on. Booking viewings is easy and you always get good prompt communication and notifications. Tom was really great to work with. Always felt he understood our position even when we got frustrated during a very difficult housing period for sellers. In the end we got a good offer that came through to completion. Thanks.... Read more
Seller
11th Mar 2026 (7 days ago)

R Smith

5/5 Stars
Karen visited my rental property this week to undertake a thorough inspection. Karen really exceeded my expectations in the handling of the work she undertook. Extremely professional and efficient in all matters - thank you Karen.... Read more
Landlord
5th Mar 2026 (13 days ago)

GulWifChip

5/5 Stars
Many thanks to Tom for all his hard work to get us to completion. Great communication, supportive and responsive through a purchase that did not always go to plan. Highly recommended... Read more
Buyer
2nd Mar 2026 (16 days ago)

P Baxter

1/5 Stars
Extremely poor experience with this estate agent. A friend of mine, with a stable income, viewed a flat and immediately asked to proceed with an application to rent it. She was told the property had already gone and that the landlord had chosen someone else, although she had not been asked to provide any information beyond her name and profession. She was told she would be contacted if this fell through. Weeks later, the same property reappeared on the market. She viewed it again, applied again, and was rejected again with no explanation. When she tried to ask why she had not been considered after the previous application fell through, she received no response. She raised concerns that this may be due to racial discrimination, particularly as the property was clearly still available, but received no explanation. The agency then refused to take her calls, repeatedly diverting them and claiming the manager was on leave or unavailable, and outright refused to escalate a formal complaint. When concerns were raised about possible discrimination, these were dismissed as 'human error' without any investigation. This behaviour is either discriminatory or demonstrates an unacceptable level of incompetence. In both cases, the handling was rude, dismissive, and unprofessional. I would strongly advise others to avoid this agency.... Read more
Tenant
9th Feb 2026 (5 weeks ago)

F Ngosa

5/5 Stars
Exceptional and outstanding service from John Hilton. Special thanks to Alex, who went far beyond expectations. I highly recommend John Hilton for their exceptional customer service.... Read more
20th Jan 2026 (8 weeks ago)

G Falquero

5/5 Stars
Very communicative and helpful Estate Agent.... Read more
19th Jan 2026 (8 weeks ago)

J Kent

5/5 Stars
John Hilton came highly recommended from friends and we were not disappointed! Everyone we dealt with at the Brighton office was fantastic, really friendly, helpful and reassuring. As we hadn't moved for over 10 years, we had forgotten almost all of the process. The team were brilliant at fielding our questions and guiding us through the sale. Marius and Tom were brilliant and we can't thank them enough.... Read more
Seller
15th Jan 2026 (9 weeks ago)

J Rodríguez

5/5 Stars
Very happy with the Service provided. First as a tenant, then buyer, and now renting my flat. In particular, I'm really pleased with Karen, who seems to be on top of everything before I have to ask. Thank you!... Read more
Buyer
12th Jan 2026 (9 weeks ago)

N Todd

5/5 Stars
From an experienced landlord pov who has rented out several student properties in Brighton for over 30 years and been with many agents. I found John Hilton staff the best so far especially Jo Ann who goes the extra mile to get things done while keeping you updated. With Lots of moving parts and constant changes this is no easy task.... Read more
Landlord
27th Dec 2025 (12 weeks ago)

S Mavis

5/5 Stars
Hiltons Estate agents have been looking after my HMO 5 bed property for well over 10 years now . They find me great Student tenants each year and according to my preferences . Karen Tigar of the team is now taking care of my house, keeping me well informed and up to date. First class service ! Thanks Hiltons Thanks Karen Landlord S Avis... Read more
Landlord
24th Dec 2025 (12 weeks ago)

J wiseman

5/5 Stars
Karen's attention to detail is first rate and she has always been very thorough in her approach to matters. She definitely displays a can-do attitude.... Read more
23rd Dec 2025 (12 weeks ago)

P M

5/5 Stars
Karen Tigar and the team look after my property really well. Always communicative always available... Read more
Landlord
22nd Dec 2025 (12 weeks ago)

A russell

5/5 Stars
Hiltons have manged our property for many years and have been reliable considerate and efficient.... Read more
Landlord
22nd Dec 2025 (12 weeks ago)

N Myers

5/5 Stars
Ive been a landlord for 20 yrs. Ive used 6-8 letting agents. Hiltons are my favourite. They are professional and sort things out. Would recommend to any landlord.... Read more
Landlord
22nd Dec 2025 (12 weeks ago)

Anonymous Landlord

5/5 Stars
Been with Marius and staff for many years . Service is fantastic and continuous.Would not go elsewhere,thanks,D&J... Read more
Landlord
22nd Dec 2025 (12 weeks ago)

S Foley

5/5 Stars
Great service and great company to work with... Read more
22nd Dec 2025 (12 weeks ago)

M Clarke

4/5 Stars
Many thanks to Tom and Marius for helping me through a first time buy. I am thrilled with the house and would recommend John Hilton Estate Agents to others. They were very responsive and gave me lots of helpful advice and great contacts for other services.... Read more
Buyer
15th Dec 2025 (13 weeks ago)

J povey

5/5 Stars
Viewing a house, wasn’t too interested as had another from the same branch in mind. Was met with a lovely woman, Angela who was incredible at her job. She made the decision between the two properties hard when previously I was pretty set on the other one.... Read more
13th Dec 2025 (14 weeks ago)

F Chisnall

5/5 Stars
Were taken round a house by angela, she was absolutely incredible. She made us feel so welcome and couldnt praise her enough. Very pleased... Read more
13th Dec 2025 (14 weeks ago)

M Yeardley

5/5 Stars
Sold our house with John Hilton and we’re absolutely delighted with the service, Alex was amazing and guided us through the process with care and professionalism, highly recommend,... Read more
Seller
12th Dec 2025 (14 weeks ago)

J Ferguson

5/5 Stars
John Hilton has an excellent maintenance service. We had an issue with our shower water pressure and the whole shower unit was replaced within days. They have good communication and are quick to answer queries and problems. I would definitely recommend them to any students in Brighton.... Read more
25th Nov 2025 (16 weeks ago)

N Gwyer

5/5 Stars
All the estate agents I spoke to, particularly Alex, were really responsive throughout the sale process. They always kept me in the loop and made the whole process much smoother and less stressful. Would definitely recommend buying from them!... Read more
Seller
24th Nov 2025 (16 weeks ago)

Louise

5/5 Stars
We used John Hilton in both transitions in the sale and purchase of our home and were very impressed, we found all the staff we were involved with very friendly and helpful. The communication was excellent and when we had a viewing we were always contacted and advised of the viewers comments regarding their visit. We would like to Thank Tom at the Lewes Road branch and Simon at the Rottingdean branch for their help with our sale and purchase, they were both very professional, friendly and helpful as well as Alex and Gaynor. We would highly recommend John Hilton .... Read more
Seller
6th Nov 2025 (19 weeks ago)

K furlong

5/5 Stars
Simon cox and the entire team at John Hilton were a pleasure to deal with making the move far less stressful than would be normally expected, thank you all for making this run smoothly through to completion... Read more
29th Oct 2025 (20 weeks ago)

H Williams-Richardson

1/5 Stars
Catrina was excellent in finding suitable accommodation for our daughter and was excellent to deal with. However, John Hilton take no responsibility for issues arising. A leak in the shower was reported in September 2024 and remained at the end of the tenancy. They sent a plumber in August having mentioned the issue when Catrina was showing a prospective tenant around but my daughter was out at the time the plumber called and there was no follow up. There were two serious water leaks during the tenancy and trying to get these sorted was a total nightmare. Don’t bother expecting any of the deposit back as they will find a way to dispute the cleanliness of the flat. We were charged £125 to dust the room having forgotten to dust the bed frame. I had read a review warning of this and I guess they assume all students will not look after their flat. I would never use John Hilton again. In short be prepared to have any issues ignored and your deposit withheld,... Read more
Tenant
28th Oct 2025 (20 weeks ago)

G Bunn

5/5 Stars
I don't usually write reviews but selling with Marius was exceptional. Marius provided professional services including liaising with all parties, following up and providing updates. Then went beyond with additional advice and support to finalize the sale. Thank you.... Read more
Seller
27th Oct 2025 (20 weeks ago)

C CE

5/5 Stars
We bought our house through Hilton’s 12 years ago. In the past 6 years they have managed it for student letting. They’re proactive and have minimised costs by quick attention and reporting of repairs. I would recommend them to mange your Property.... Read more
Landlord
8th Oct 2025 (23 weeks ago)

Anonymous Homeseller

5/5 Stars
The whole team have been amazing, from the very beginning to the end! They are the most thorough, proactive, and professional agents I have ever experienced as property agents! The communication was impeccable, for every single booked viewing or cancellation, to the follow-up feedback after every viewing. Lots of genuine viewings from valid clients. All dealt with professionalism and a smile, patience and expertise. I would highly recommend John Hilton, and we certainly use their services in the future.... Read more
Seller
8th Oct 2025 (23 weeks ago)

P Hamer

5/5 Stars
Marius was exceptional from start to finish. He was the agent who first showed me around the flat and immediately stood out as the most informed and professional agent I’d met — unlike many others he genuinely knew the details of the property and the process. Throughout the sale he was proactive, communicative, and kept everything moving right through to completion. By far the best experience I’ve had with an estate agent. Thanks again!... Read more
Buyer
7th Oct 2025 (23 weeks ago)

D Willis

5/5 Stars
Saffron has been 100% efficient in dealing with our lettings... Read more
Landlord
3rd Oct 2025 (24 weeks ago)

N Legat

5/5 Stars
Saffron has been managing my property for just a short while but in that time I have found her to be incredibly approachable, knowledgeable, and helpful. She gets back to me with any problems I may have incredibly quickly and sorts things out. I would highly recommend her. John Hiltons have managed my property since I bought it through them 12 years ago and I would have no hesitation whatsoever in recommending them.... Read more
Landlord
3rd Oct 2025 (24 weeks ago)

P Ashton

5/5 Stars
We have been looked after very well by Lauren Gibson at John Hilton. Always swift to respond and sort out any issues in our flat. She has been efficient and is lovely to work with. Thank you Lauren! ????... Read more
2nd Oct 2025 (24 weeks ago)

D goss

5/5 Stars
Found all the staff extremely professional.Excellent at communication,essential when you are an absent Landlord.In particular our designated agent Lauren was very helpful regarding necessary refurbishments to our properties which resulted in Rent Increases... Read more
Landlord
2nd Oct 2025 (24 weeks ago)

M Evans

5/5 Stars
We sold our house with John Hilton. We had a few valuations initially and Marius at John Hilton showed by far the most research for the surrounding area. We also bought our house through them 5 years ago! As with most house moves, at times it wasn't the most straightforward, but Marius & team were excellent at getting people through the door and got our sale over the line. Marius was fantastic at communicating up and down the chain in order to get our exchange pushed through. We would highly recommend John Hilton.... Read more
Seller
26th Sep 2025 (25 weeks ago)

J Dalziel

1/5 Stars
As parents of a tenant with John Hilton, we had serious concerns. This was a first rental experience and there were zero supportive interactions with the agency. The tenants had health and safety concerns about an old fridge freezer (I’d estimate at least 20 years old, double figures temperature at the front, freezing solid block of ice at the back), and they requested a check. When the engineer unbelievably said there was nothing wrong, they were slapped with a fine. Understandably, later in the tenancy when the smoke alarm malfunctioned, they were scared to contact the agency and somebody just removed the battery. So John Hilton policy directly resulted in a danger to life, as well as the risk of food poisoning with a mal-functioning fridge. There was no recognition of responsibility during a phonecall to the agency at the end of the tenancy, and I am not aware that their policy has changed. I would therefore strongly recommend people to avoid this agency.... Read more
Tenant
25th Sep 2025 (25 weeks ago)

L Olivia

5/5 Stars
Big thank you to Lauren Gibson, she has been excellent throughout the moving in process and answers any/all queries super quickly! Communication is always clear, friendly and prompt - much better than all the other student letting agencies we've had to deal with.... Read more
Tenant
22nd Sep 2025 (25 weeks ago)

J Culf

5/5 Stars
Lauren has, so far, been a fantastic property manager. She is very quick at communicating back to us, and makes sure we are happy and satisfied.... Read more
22nd Sep 2025 (25 weeks ago)

S Satan

1/5 Stars
actual slumlords left my freind with no heating in middile of winter, refused to send anyone out over my bathroom ventiliation fan being full of mould and claiming it was just dust... Read more
Tenant
18th Sep 2025 (5 mo. ago)

V Fitness

5/5 Stars
?????????? We’d like to say a huge thank you to Alex for helping us secure our very first home! As first-time buyers, we had a lot of questions, and Alex was incredibly knowledgeable, patient, and thorough in explaining everything along the way. He made the whole process so much easier and we couldn’t be happier to now be moving into our dream home. We’re so grateful for all of Alex’s hard work and support! Also want to give a mention to Tom, he was a delight to meet during the viewing process, super friendly & helpful. Thank you to the whole team at John Hilton’s for making this such a positive experience! Would highly recommend:)... Read more
Buyer
11th Sep 2025 (6 mo. ago)

M Koumbas

5/5 Stars
I've owned property in Brighton for a few years and John Hilton are the most professional, responsive estate agents I have dealt with having worked with two other companies in the past. Lauren Gibson has been a pleasure to deal with, she has gone above and beyond and always deals with any queries I have efficiently and promptly.... Read more
Landlord
8th Sep 2025 (6 mo. ago)

Sem

5/5 Stars
Moved from EU and Jake Mehmet could not have been more helpful with the process of tenancy. Perfect communication and service. Dankjewel Jake!... Read more
Tenant
8th Sep 2025 (6 mo. ago)

J Jackoby

5/5 Stars
John Hilton is by far the best letting agents I’ve dealt with in Brighton. Lauren Gibson is a great property manager, very responsive and helpful at every stage. Highly recommended!... Read more
Landlord
1st Sep 2025 (6 mo. ago)

R Flood

1/5 Stars
36 Springfield road - seller isn’t serious put in for asking was accepted after legal searches and stating they wanted a quick sale being pushed by estate agents to use their recommended solicitors seller pulled out no reason given lost a load of money. Been told today seller hasn’t responded to estate agents as to why. Was told by a woman there that they weren’t aware of this to then be called back up and told they were aware 3days ago didn’t bother telling us as buyers. Cost us a lot by them not bothering to communicate with us.... Read more
Buyer
1st Sep 2025 (6 mo. ago)

H Shoukat

5/5 Stars
Incredibly helpful staff!! They are so supportive, and make the process of getting a guarantor easy! Thank you for being patient with us students, and helping us through finding our first flat! A big thanks to Lauren Gibson for all her help! She’s been absolutely amazing! Thank you Edit: This is post moving out from the property. This experience has been absolutely wonderful! The staff (shout out to Lauren Gibson) has made the everything a breeze. 5/5 experience!... Read more
Tenant
28th Aug 2025 (6 mo. ago)

M Popielec

5/5 Stars
From the moment we met Tom Coffey, we knew we were in good hands. Their negotiation skills were exceptional, and they were able to secure a price for our property that exceeded our expectations. They also went above and beyond, offering advice and support even after the sale was finalized. We are so grateful for their hard work and dedication.... Read more
Seller
12th Aug 2025 (7 mo. ago)

P Yau

5/5 Stars
Fantastic service and helpful in every way to make the process went smoothly... Read more
11th Aug 2025 (7 mo. ago)

F Ratliffe

1/5 Stars
Do not associate yourself with this business. Staff are lazy, Ive never seen estate agents take a whole month for annual leave… IN DECEMBER!! They only respond to you if you badger them constantly, they don’t want to lose any money so they will charge you for the silliest things. Dont expect your deposit back because they will find anything to keep it. Only time they will respond is if the rent is due and then magically they care about their job again. All these other 5star reviews are fake, check their profiles. John Hilton DOES NOT CARE ABOUT YOU. Money hungry agents turning up to viewings with designer yet when the house is leaking and the house isnt heating up, they will ignore you. Worst type of people on this Earth, only caring about their Ibiza trips every month because they are never in office. Do not go with this estate agent trust me. Theres dozens of other estate agents on Combe Road, go to any other one but John Hilton. Funniest thing is, the agent in charge of our house is actually out of office FOR A WHOLE MONTH again. In June. The absolute liberties.... Read more
Tenant
7th Aug 2025 (7 mo. ago)

U Line

5/5 Stars
I was recommended to John Hilton by a friend when I was lamenting the quality of other agents I'd met to sell my home. I'm so glad I was, as I met Tom Coffey who from day one was a pleasure to work with. Tom is thorough, knowledgeable and friendly. He gave great advice, was quick to reply/update at every stage and easy to talk to. The house was sold quickly at a good price with everything panning out as we'd discussed (give or take a few teeny things that seem to always happen). Tom also showed me a few properties to buy and his depth of knowledge for each property was impressive, plus he knew what I'd like and not like! The whole team at John Hiltons are fab, all very helpful and know what's going on at all times. I can highly recommend them for both buying and selling a property! with an equally impressive team around him. Everything from the valuation, photos, text and of course viewings was easy and quick.... Read more
Seller
21st Jul 2025 (7 mo. ago)

L Gregory

5/5 Stars
Lauren is a great property manager who communicates well and is efficient and willing to help out getting practical things done and finding solutions to issues. I have been very pleased since transferring to John Hiltons.... Read more
10th Jul 2025 (8 mo. ago)

T Director

5/5 Stars
I have used John Hilton to manage student rental properties in Brighton now for over 15 years .As someone who has personally paid for my children to live in such properties in three different cities across the UK I know, from the other side, how important it is for tenants and their parents and guarantors to have full confidence in the professionalism and commitment of the agents managing the interface between the tenants and the landlord . I have no hesitation in stating the Hiltons are such a Company , that their commitment to the interests of both the tenants and landlord is first class, and that they are particularly experienced and adept at dealing with the inevitable issues that will crop up in the normal ebb and flow of student rental property life . Over the years I have been fortunate to benefit from the professionalism and experience of Jo Ann Stafford , the senior manager , and in recent years from Kimberly who is an outstanding student house manager . As an experienced landlord who has student rental properties in both Manchester and Brighton I have no hesitation in recommending the firm , and Jo Ann and Kimberly in particular without any reservation .... Read more
Landlord
1st Jul 2025 (8 mo. ago)

J Hardwick

5/5 Stars
We had a fantastic experience with Tom as our estate agent. He was incredibly friendly and patient throughout the entire process. He went above and beyond by offering us some wonderful decoration and storage ideas that really helped us envision our new space. Highly recommend his services!... Read more
10th Jun 2025 (9 mo. ago)

P Markwick

5/5 Stars
Simon, Tom, Alex and all the team at John Hilton are kind, genuine, and really do care about what is a big deal - buying and selling your home. Our sale negotiator, Tom (with the help of Bill, our 19 year old cat) has demonstrated magical powers in knowing how best to market our home and find someone who we are delighted will make it their own. Simon and Alex have been super at keeping things calm and steady on the purchase of our next home. Thanks everyone.... Read more
Seller
8th Jun 2025 (9 mo. ago)

F Currie

5/5 Stars
Thank you to Marius for a friendly, efficient and reasonable service as we bought a house through you. You deserve your good reputation.... Read more
Buyer
3rd Jun 2025 (9 mo. ago)

A Samarajeewa

5/5 Stars
Had the pleasure of working with Alex Wilson on three transactions. Couldn’t have asked for a smoother process. Polite, responsive and on top of everything every step of the way!... Read more
2nd Jun 2025 (9 mo. ago)

M Beckett

5/5 Stars
Tom Coffey, Alex Wilson and Marius Foster from the Brighton sales team worked really hard for us on the sale of our house in Brighton. Always positive and with swift email updates on viewings and interest levels. I highly recommend John Hilton for their professional, friendly and effective approach.... Read more
Seller
30th May 2025 (9 mo. ago)

N Durkin

5/5 Stars
Tom at John Hilton has been great! He managed to get my partner and I a last minute viewing of a property which we have now had an offer accepted on! As first time buyers he has been very helpful and patient with guiding us through the first stages of the process. He was also very knowledgeable about the house we viewed it and was able to answer all of our questions and give us loads of detail about different aspects of the house. We didn't feel rushed or pressurised by him at all. He is also very responsive and gets back to us really quickly which is fantastic! Overall we have had a really positive experience with Tom and John Hilton.... Read more
Buyer
23rd May 2025 (9 mo. ago)

C Brown

5/5 Stars
Thanks to Tom, I not only found my dream home but also gained a trusted advisor and friend. I wholeheartedly recommend him to anyone seeking a dedicated, knowledgeable, and compassionate estate agent! From our first meeting to the final handshake, I was kept informed and confident every step of the way. Navigating the property market can be daunting, but their professionalism at John Hilton, responsiveness and transparency, made the entire process seamless. It's rare to find someone so dedicated and genuinely caring in this industry; this experience has truly set a new benchmark for excellence in real estate services. Would highly recommended!... Read more
21st May 2025 (9 mo. ago)

Anonymous Homeseller

5/5 Stars
Tom has a extremely good knowledge of Brighton property market.He also has a very relax and efficient way to conduct business. Above all he is great at communicating . Really pleased of his services. I strongly recommend... Read more
Seller
14th Jan 2025 (1 year ago)

Anonymous Homeseller

5/5 Stars
The two agents from John Hilton bent over backwards to assist with various issues and found a buyer within a few weeks of putting on the market.... Read more
Seller
5th Dec 2024 (1 year ago)

J Russell

5/5 Stars
Despite a rocky start due to the state in which the previous tenants left the property, my experience so far of John Hilton have been excellent - particularly through Frankie's dedication in ensuring that any problems are fixed as soon as possible. I've heard horror stories about the renting situation in Brighton, yet this company make it seem like nothing more than a myth!... Read more
Tenant
2nd Nov 2024 (1 year ago)

F Strawberry

5/5 Stars
Very helpful staff (Frankie in particular)! ??... Read more
1st Nov 2024 (1 year ago)

R Hill

5/5 Stars
As a first time tenant, John Hiltons has been really helpful in supporting and answering any questions I've had. My housing manager Frankie has been an absolute star and always responds quickly and isn't afraid to chase people up to make sure any problems I've had have been sorted as soon as possible. I've got a few friends looking for student housing next year and I told them to go with John Hilton if they can.... Read more
Tenant
1st Nov 2024 (1 year ago)

M Edgington

5/5 Stars
I brought and have my property managed; specificity by Kimberly. She has been fantastic , incredibly helpful and a joy to talk too. I really don’t know what I would have done without her; I’ve been blown away by her service .... Read more
Landlord
31st Oct 2024 (1 year ago)

A Taylor

5/5 Stars
I can’t recommend John Hilton strongly enough. All the staff are extremely helpful and approachable. I have been using John Hilton for 10 years. No matter what issues occur, all staff and particularly Kimberley, at John Hilton clearly communicate various options, are adaptable, professional and thoughtful. John Hilton genuinely care for their clients and are always personable and ethical. I’ve recommended John Hilton to friends over the years and they have had equally positive experiences. I look forward to the next 10 years using John Hilton's services.... Read more
Landlord
29th Oct 2024 (1 year ago)

K Precious

5/5 Stars
Excellent work on the part of Marius in particular. We were selling a property which was no doubt at the lower end of the market, but nonetheless Marius was consistent throughout: getting back straight away in relation to any concerns that arose during the process of sale, offering a balanced overview and always providing helpful and reassuring objective advice. Would highly recommend.... Read more
Seller
24th Oct 2024 (1 year ago)

Ben

5/5 Stars
Great service and helped me through right until the end. Thanks to John and the team.... Read more
22nd Oct 2024 (1 year ago)

B Patel

5/5 Stars
Very kind Mr.Jake and very helpful. Great service provided.... Read more
18th Oct 2024 (1 year ago)

A Patel

5/5 Stars
Brilliant experience with John Hilton managing our house - Frankie has been invaluable in making sure we’re kept up to date and any safety checks and repairs are sorted rapidly and done properly. Thanks!... Read more
Landlord
17th Oct 2024 (1 year ago)

J Castro

1/5 Stars
If you’re a student, avoid this agency. Kimberley, the property manager, scheduled gardening services without our consent and then made us pay for them. They will probably respond this post stating that it was in a bad condition during the tenancy so they felt it necessary to do this but none of the tenants agreed to this service being scheduled. We were well within our rights to tend to the garden ourselves before the tenancy ended, and she took that away by prematurely organizing professional gardening services. It does not matter what she personally thought of the garden’s state during inspections, nor is it her place to organise professional services on our behalf without our consent and then expect us to pay for the bill. On top of that, they trap students by having the property professionally cleaned before the tenancy, only to hit you with the same charges at the end, no matter what state you leave it in. We were charged nearly £1,000 for a report that mostly mentioned “dust and cobwebs.” Kimberley’s attempts to justify these excessive charges were weak, and after weeks of dispute, she conveniently brought up rental arrears—something that could have been mentioned upfront, saving everyone time and was clearly stated due to the lack of valid reasoning for the charges. It’s clear they prioritise the landlord’s interests over fairness to tenants. If you don’t want to be scammed, avoid this agency.... Read more
Tenant
15th Oct 2024 (1 year ago)

R Freedman

5/5 Stars
Excellent, very professional. Worked with Marius, clear communication and an expert on property in Brighton and Hove.... Read more
30th Sep 2024 (1 year ago)

N Green

1/5 Stars
So when the students vacate the property, not only are tenant deposits NOT repaid, a laughably opportunistic 'damage list' is compiled so the landlord can fleece the students' rent payers. It's sick, blatant - and you should avoid these people like the plague.... Read more
Landlord
30th Sep 2024 (1 year ago)

B Rogers

5/5 Stars
We are very grateful to Marius and Tom for the wonderful service they both provided during our house sale. Having used Marius previously, buying and selling. We can only say that without doubt his expertise is to everyone's advantage. Thank you to all of the team.... Read more
Seller
24th Sep 2024 (1 year ago)

O.T.A

5/5 Stars
Super grateful for responsive consultant Vicky Hill. Though she only looks after Gas Safeties, EICRs and EPCs and was not my property manager, she was willing to help answer what she could. It’s the little things.... Read more
23rd Sep 2024 (1 year ago)

G Thompson

4/5 Stars
Kimberley has been a great estate agent and has helped to make our time at the property a lot smoother. We had a lot of renovations in our student house and were left with only 1 bathroom most of year but she was great in giving us plenty of notice and coming to check on any queries we had! Thank you Kimberley!... Read more
Tenant
11th Sep 2024 (1 year ago)

S Calladine-Evans

5/5 Stars
We could not have asked for a better estate agent. We needed to support a relative in selling her property in Brighton. The staff at John Hilton were unfailingly supportive, kind and understanding. They were completely reassuring every step of the way and enabled a quick and efficient sale.... Read more
Seller
30th Aug 2024 (1 year ago)

G Carter

5/5 Stars
I am absolutely delighted with the work that Catrina has done for us in obtaining a new tenant for our property. Her attention to detail and her incredible hard work and professionalism are so much appreciated. She is available to speak at any time and everything was done to our highest satisfaction. I feel completely assured that there is no other agent that I could have had work for me to obtain a more satisfactory outcome for us and I highly recommend her services to all landlords.... Read more
Landlord
28th Aug 2024 (1 year ago)

J King

5/5 Stars
Marius at Hilton's worked wonders in securing me the flat I had set my heart on and was assiduous in moving the process forwards, for which I am extremely grateful.... Read more
Tenant
27th Aug 2024 (1 year ago)

E Reilly

5/5 Stars
lovely experience with property manager Kimberly, made everything so easy and comfortable, highly recommend.... Read more
19th Aug 2024 (1 year ago)

A Maguire

5/5 Stars
Spent two years in a John Hilton’s house, our property manager, Lauren Gibson, really helped us whenever there was a problem with the house and couldn’t be more thankful for her help... Read more
Tenant
18th Aug 2024 (1 year ago)

A Law

5/5 Stars
Marius and everyone at John Hilton have been consistently kind, supportive and understanding throughout my long and drawn out house selling/buying journey. I'm extremely grateful to be approaching my house move at last, and would highly recommend John Hilton to anyone who wants an honest and 'no pressure' estate agent, where the focus is on getting things right for the client. The process took longer than expected due to my original purchase falling through, but Marius gave sound advice and used his exceptional experience to ensure my sale remained on track.... Read more
Seller
29th Jul 2024 (1 year ago)

R Wilkinson

1/5 Stars
Beware of these estate agents, they will try to take you for all you’ve got once you leave at the end of the tenancy. Make sure you take as many photos as evidence on arrival and on leaving. Don’t make the same mistake as us. After a long dispute process and so much stress we finally got help through another company but I don’t want others to go through what we went through. Can’t believe they can get away with this in this cost of living crisis. Shame on you.... Read more
Tenant
25th Jul 2024 (1 year ago)

H Bewley

5/5 Stars
Our Property Manager, Frankie Mirisola-Jones, is an asset to the company. As a tenant you are at the mercy of the letting agency to act in what you consider to be your best interests and I have felt really let down in the past. However, Frankie's extremely professional manner is equally matched by her respect, care, consideration and understanding of tenants. She manages the interests and needs of the tenant perfectly and with great communication, thank you. A 5 star review for a 5 star service from Frankie, I would definitely recommend this branch of John Hilton because of her alone.... Read more
Tenant
28th Jun 2024 (1 year ago)

S Kottier

5/5 Stars
John Hilton has managed my flat for more than a decade and I was very happy with how Kimberley Golds managed my refurb. The flat needed some TLC and is now looking lovely and occupied with happy new tenants.... Read more
Landlord
19th Jun 2024 (1 year ago)

L McLaughlin

5/5 Stars
We sold our flat with John Hilton and were very happy with the service. During what can be a stressful time with multiple parties involved we felt most informed and communicated with by John Hilton. They also produced very good marketing materials for our property. Would recommend if you’re selling in the Brighton area, in particular Marius was fantastic.... Read more
Seller
24th Apr 2024 (1 year ago)

N Green

1/5 Stars
Zero stars for their so called tenancy service. You couldn't make it up. But you don't need to.... Read more
Tenant
28th Feb 2024 (2 years ago)

J Nolan

5/5 Stars
Overall good experience and particularly want to highlight Tracy Ewington for helping with the sale... Read more
Seller
2nd Jan 2024 (2 years ago)

D Rovira

5/5 Stars
Tracy Ewington was an absolute star in guiding me through the stressful process of completing on a protracted and difficult sale that involved numerous solicitors and an interminable amount of chasing and calling. She was brilliant throughout and I would certainly use her again without delay.... Read more
Seller
21st Dec 2023 (2 years ago)

Anonymous Tenant

5/5 Stars
As a tenant, it has been such a wonderful experience having John Hilton & Co -Brighton as our estate agency so far. Especially Jake Mehmet is always very helpful with anything relating to the house including any maintenance issues and very attentive in his occupation, responding to any queries in a timely manner. I would recommend John Hilton & Co to anyone who is looking to start a tenancy as it is a pleasure to have them as the first agency I have worked with.... Read more
Tenant
5th Dec 2023 (2 years ago)

Amina

1/5 Stars
The worst tenancy experience I’ve ever had, if I could give zero stars I would. They didn’t care at all for our well-being - our house was literally falling apart, but despite our complaints, they only began some repairs when we had 2 months left of our tenancy (without ever consulting us about the huge inconvenience the invasion of our living spaces caused,) simply so they could raise the rent for the next tenants. They would also refuse to take any responsibility for anything, and even had the audacity to demand we pay for pest control services for a mice infestation, despite the fact that this infestation occurred long before we moved in (we have evidence from the previous tenant of this). I still don’t think they’ve fixed the numerous holes in the walls that caused this problem. I was dismayed and disgusted by our treatment at the hands of this agency. Watch your back with these people - they will treat you like dirt, patronise you and don’t listen to a word you say, and are remorseless with the way they try to leech money out of poor students who can barely afford the extortionate rent in the first place. Extra heads up - our property manager was named Michael, and he did not even have the decency to respond to our emails half the time. Edit: Just seen John Hilton’s reply and it’s honestly laughable that they’d call my review unfair. They took over our tenancy very early in the year, and so while they may not hold responsibility for the conditions of the property during the first few months, they most certainly hold responsibility for the majority of the year. It is also true that Michael, at our repeated request, visited the house during the year to discuss our issues; after the visit, he promptly ignored our follow up emails and followed through with exactly zero of the resolutions we had so rightly proposed. I can’t really be bothered to go through every tiny little issue as this agency always tries to find a way to twist it, so I’ll just find solace in the fact that my self and John Hilton each know the truth of the matter, whether this agency will admit it or not. John Hilton, I find it despicable that a rich, large and exploitative company such as yourselves would put students through such dismissal and ordeals, and then have the cheek to attempt to manipulate the facts in order to construe yourselves in a better light - you’ve already taken enough of our money, at least have the decency to own up to what you are. You should be ashamed of yourselves.... Read more
Tenant
20th Nov 2023 (2 years ago)

Jacky

5/5 Stars
One of property manager Michael went above and beyond to help out after office hours on a Saturday night, absolutely grateful. Forgot to mention, one of the agent who has been in charge of our property, Kimberley has been super helpful and responsive in terms of assistances since we have started renting our property from late 2022. As our contract is slowly coming to an end I appreciate all the help and supports she has been providing us, as troubling as some of the issues were she has been doing her best to communicate with us. Thank you... Read more
Tenant
15th Nov 2023 (2 years ago)

T Burton

5/5 Stars
We had such a positive experience renting with John Hilton, and couldn't recommend them enough! Catrina initially showed us round the property for our viewing, and we immediately felt comfortable and at ease. Kimberly then looked after us for the duration of our rental, from being there to check us in on the first day, occasionally popping round for checks, and always being on hand when any issues came up throughout our stay. She is such a genuine person, super communicative and was always such a great help getting things resolved and relaying information to our Landlord too. Would highly recommend John Hilton, and wouldn't think twice about using them in the future! Thank you so much :)... Read more
Tenant
26th Oct 2023 (2 years ago)

T Fegent

5/5 Stars
I made a buy-to-let investment with John Hilton, and I've been thoroughly impressed with their services. From the initial property viewing to tenant management and addressing any potential issues, their performance has been top-notch. They consistently go above and beyond to ensure everything runs smoothly. The Lettings team are superb and are super responsive. What's particularly brilliant is their extensive network of reliable subcontractors who provide cost-effective solutions and who respond promptly to any issues or problems that happen in the flat. I would 100% recommended John Hilton to anyone who is looking for an estate agent in the Brighton area.... Read more
Landlord
15th Oct 2023 (2 years ago)

A Hassan

5/5 Stars
Me and a friend of mine rented accomodation through John Hilton - and our agent was Jake Mehmet. He was reliable, understanding, thorough and everything you’ll want when securing accommodation. I cannot recommend their services enough and will definitely be using their services in the future. 10/10... Read more
Tenant
13th Oct 2023 (2 years ago)

Anonymous Homeseller

3/5 Stars
They say they are the best state agents but they have not proven it so far... Read more
Seller
23rd Sep 2023 (2 years ago)

E paveling

5/5 Stars
Me and 5 others rented student accomodation through John Hilton - and our agent was Kimberley. Kimberley was really kind and helpful whenever there was an issue and communicated well with us whenever we needed anything. She helped on many occasion to make sure everything was okay with the house and always chased up things swiftly. Thank you for all your help :)... Read more
Tenant
7th Sep 2023 (2 years ago)

S Eriksson

5/5 Stars
Micheal was great, listened to us and helped us when there was something.... Read more
29th Aug 2023 (2 years ago)

S Cooper

5/5 Stars
I cannot recommend John Hilton Estate Agents highly enough. From my initial chat with Marius, to the wonderful Gaynor in Admin, and Tom who sold my house in less than a week of marketing to the excellent attention of Tracy, who liaises between buyer, seller and both solicitors with the conveyancing side of things - I am a very happy client. Tom was so hands on with his advice and knowledge of the market and the photographer was really good too. I felt looked after, respected and I always got a call back within minutes. If you want to sell your property well, in a BN postcode - look no further. Give them a call.... Read more
Seller
18th Aug 2023 (2 years ago)

K Baker

5/5 Stars
I cannot recommend John Hilton enough for renting. Our property manager Jade has been absolutely brilliant with us, and is always so helpful whenever we’ve needed anything. I don’t think we’d ever rent through anyone else!... Read more
Tenant
18th Aug 2023 (2 years ago)

A Abraham

5/5 Stars
By far the best estate agents I have been with, as students we found John Hilton’s always so helpful when we had any issues, they were quick with communication and they value their tenants. The staff are so lovely, especially Catrina who ensured our tenancy ran smoothly. I would definitely recommend John Hilton to any students looking to rent!... Read more
Tenant
18th Aug 2023 (2 years ago)

H Gaywood

1/5 Stars
Terrible company, all they care about is money. Our tenancy ended with them about a year ago, and when we came to receiving our deposit, they took hundreds of it, citing reasons that the outside windows were dirty, or the skirting boards. Baring in mind we had handed the keys in about a week or so prior, and I've never heard of past tenants coming back to clean outside windows once keys have been handed in, even if it had been raining. Highly unethical, don't rent from JH if you are a student or on low income. Will never be using this company again. In response to their comment made: keys were not handed in early, simply on time. Tenants are allowed fair wear and tear, but apart from that the whole property was completely clean, no cleaners would have been needed and we had photos to show this. Absolutely typical that you would respond in this way and excuse yourself of any immorality. Further showing why you are a terrible and corrupt company. Shame on you.... Read more
Tenant
17th Jul 2023 (2 years ago)

Anonymous Homeseller

5/5 Stars
Friendly and communicative staff. Excellent service.... Read more
Seller
15th Jul 2023 (2 years ago)

ShanilaW77

4/5 Stars
We had very bumpy start with JH, we were left with rubbish and beds for an unfurnished let, trades people letting themselves in consistently and without our consent with no accountability. Then Kimberley Gold started…. Since she’s taken over as our contact I can only say how wonderfully she takes care of all our needs. Kimberley is a delight to deal with always kind helpful and professional. I’d recommend JH only as we have the pleasure of having Kimberley Golds as our agent. She is a gem and hope she never leaves ;)... Read more
Landlord
22nd May 2023 (2 years ago)

F K

5/5 Stars
Michael (our property manager) has been really helpful with maintenance issues, he’s proactive and quick to solve problems. As well as this, he helped us out with some problems we’d been having with utility bills.... Read more
Tenant
17th May 2023 (2 years ago)

T Shehzad

5/5 Stars
I am a tenant with John Hilton and I am extremely happy with how helpful Kimberley Golds has been with the property I am renting. She is always quick to respond to any queries or concerns I have and recently ensured that I felt secure in my house by assisting with getting an extra lock installed. I have never come across a letting agent as professional and kind as Kimberley! Extremely satisfied with the services here.... Read more
Tenant
25th Apr 2023 (2 years ago)

L B

5/5 Stars
Amazing team and service from start to finish. Tracy is an absolute super star and there is no way that our property purchase would have gone through as quickly without her liaising between our / the sellers solicitors. Would highly recommend working with these guys. Thanks again Tracy.... Read more
Buyer
6th Apr 2023 (2 years ago)

A O'Sullivan

5/5 Stars
Have been with John Hilton for nearly a year now and Michael Stanley-Lewis, our Property Manager, has been great to work with, he's quick at responding to any queries and has always dealt with situations efficiently and professionally.... Read more
Landlord
6th Apr 2023 (2 years ago)

J Bond

5/5 Stars
I was with John Hiltons for both my sale and purchase and they were absolutely brilliant from beginning to end! The team are mature and incredibly professional and treated my house and those I viewed with the utmost respect (shoes off on carpets etc) Once a sale was agreed, the ongoing process was managed by the superb Tracy, who liaises with the others in the chain and their respective estate agents and she really does it well!! I also want to say a big thank you to Tom, Simon and Marius and the whole team who made the process as smooth as it possibly could be.... Read more
Seller
8th Mar 2023 (3 years ago)

L mongelard

5/5 Stars
Selling or buying a house in Brighton, we've done both with John Hilton and there were brilliant both times. Fast, diligent, no nonsense. Both times we had very fast turn around and they managed to make it happen. They are great at handling worried buyers and respond quickly with calls and emails to all questions. Special thanks to Tracy who was great at looking after us in both purchase and sale.... Read more
Seller
26th Dec 2022 (3 years ago)

E Ferreira

5/5 Stars
Absolutely fab experience, Kimberley is fantastic at responding and dealing with queries always on time and adequately. Any issues are always dealt with very quickly and professionally. Not a bad word to say and thoroughly enjoyed our tenancy!... Read more
Tenant
20th Dec 2022 (3 years ago)

S Lazarus

5/5 Stars
John Hilton Estate Agents are very helpful, professional and reliable estate agency company. There staff and customer relations is top notch and I recommend them for your ease in getting property or lettings.... Read more
2nd Nov 2022 (3 years ago)

C FitzHugh

5/5 Stars
John Hiltons and in particular Jo Stafford there, has provided service that has gone above and beyond before, during and even after being contracted as our letting agent. She has always been accessible, supportive and constructive. When we've needed a solution Jo at John Hilton has always provided us with trusted contacts, creative ideas and nothing other than friendly, professional and comprehensive support. Thank you!... Read more
Landlord
17th Oct 2022 (3 years ago)

L Mackie

5/5 Stars
Had a very smooth buying experience with Tracy Ewington overseeing the sale, organising access to the property on a number of occasions for measuring, showing my parents and arranging for the fences to be fixed, sheds and rubble at the property to be removed, and chased the sellers for responses for a speedy sale!... Read more
Buyer
14th Oct 2022 (3 years ago)

N Herbert

5/5 Stars
John Hiltons were very professional and efficient throughout the whole process of the sale of my property. What was invaluable was having a dedicated person to liaise with the buyer post the offer being accepted. Tracy provided an exceptional service. It opened a clear line of communication which is often lost when dealing with solicitors. Would highly recommend.... Read more
Seller
14th Oct 2022 (3 years ago)

E Knox

5/5 Stars
We were with this estate agents for two years and they were great. Fixed maintenance issues quickly and when we left they sorted the check out report quickly and took a fair amount off the damage deposit. Would recommend.... Read more
Tenant
9th Oct 2022 (3 years ago)

I Judith

1/5 Stars
I write this in all sincerity and pain, I only wish I wasn’t quick in dropping a review a year ago praising them. I hope other international students see this and trade carefully. I rented a 6 bed house alongside other 5 girls with John Hilton Agent, during our tenancy, my house mates and I lived in this house with utmost care. Upon vacating, we used a cleaning service company recommended by this same Agent and left the house in almost a new state. 7 weeks later since our tenancy ended, our deposit hasn’t been returned. The worst part was the level of lack of professionalism, long delay to responding to emails, it’s almost like they’re avoiding us. Eventually when they got back, we’re being charged for things ordinarily we shouldn’t have been charged for covered under the wear and tear clause including rubbish disposal, despite not leaving rubbish in the house. I sincerely recommend this Agency re-evaluate it’s end of tenancy dealings with students considering that students make up a huge population of its clients. I’m really pained about my end of tenancy experience and the continued neglect from the Agency. As at today, we haven’t seen a certificate of our deposit being insured. Folks, be careful.... Read more
Tenant
4th Oct 2022 (3 years ago)

Marianna

5/5 Stars
I have recently rented a flat with John Hilton and I am very happy so far. Communication has been great, and Archie Jutton in particular extremely helpful! Thank you... Read more
Tenant
26th Sep 2022 (3 years ago)

M Yasen

5/5 Stars
Absolutely brilliant from start to finish I cannot praise them enough. Excellent service very friendly staff, I will always recommend them. Thank you for a brilliant service MY... Read more
18th Sep 2022 (3 years ago)

Mohammad

1/5 Stars
The worst of the worst. DO NOT RENT FROM THIS AGENCY, I REPEAT DO NOT FALL IN THEIR TRAP. John Hilton marked my horrible beginning in studying in Brighton. Like anyone they would start with smiles and promises etc. But once the agreement is signed they are no where to be found, and when I finally got the chance I was treated horribly and even threatened to be physically assaulted when I asked for my legal rights as a tenant. In the end I never got my money back or my dignity as a human being. Please do not deal with them they are horrible.... Read more
Tenant
18th Sep 2022 (3 years ago)

E Neicelyte

5/5 Stars
Delicacy.... Read more
14th Sep 2022 (3 years ago)

Anonymous Homeseller

5/5 Stars
Overall very happy with the service received... Read more
Seller
7th Sep 2022 (3 years ago)

Sofia

1/5 Stars
Really awful estate agents. Have dealt with them for two years in a row concerning two different university houses. Very dishonest and will charge made up fees regardless of whether you can provide proof of professional cleaning (as was in our case). Particularly beware of Archie Jutton who is unprofessional and overall unpleasant to deal with.... Read more
Tenant
17th Aug 2022 (3 years ago)

P Halé

5/5 Stars
Tom and Tracy of John Hilton Brighton sold our house recently and I was so impressed with what they did for us in terms of efficiency, reliability and professionalism that I felt compelled to express that here. I wholeheartedly recommend John Hilton.... Read more
Seller
3rd Aug 2022 (3 years ago)

L Allison

5/5 Stars
Tom Coffey of John Hilton sold our house. We immediately felt we were in very good hands and this was proven within days; we had multiple views and fantastic offers (outstripping the conveyer belt promises of other agents we had tried.) We were handed over to the care of Tracy Ewington who was without fail, friendly, helpful and quick to respond. Fantastic, efficient, friendly service. Highly recommended.... Read more
Seller
3rd Aug 2022 (3 years ago)

M Wall

5/5 Stars
Thoroughly professional and focused on the outcome. Tracy has demonstrated expert local and industry knowledge in helping rapidly progress an acquisition of a fantastic house in Brighton. Jo in lettings also exceeded expectations in helping with local council and planning matters, leveraging her network to create a win-win situation for tenants, the local authority and housing. Highly recommended.... Read more
28th Jul 2022 (3 years ago)

S Schusman

5/5 Stars
Recently bought a flat from someone being represented by the firm. John Hilton, and Tracy in particular, were extremely efficient at helping remedy the inescapable issues that can occur during a house purchase. Even after exchange they have been helpful in sorting little things that have cropped up prior to completion. If I ever come to sell, I shall use them.... Read more
13th Jul 2022 (3 years ago)

JWhit888

5/5 Stars
Experience with Archie was outstanding, for someone younger he has more skills in the industry than most older than him. 10/10 Service... Read more
18th Jun 2022 (3 years ago)

O Macdonald

5/5 Stars
Me and my partner had a very good experience with John Hilton, Archie was extremely helpful and without him we wouldn’t of been able to secure the lovely property we are moving into. I would highly recommend John Hilton, Archie and the rest of the team.... Read more
17th Jun 2022 (3 years ago)

S Anderén

5/5 Stars
Tracy at John Hilton supported us with our recent home purchase and we could not have been happier, she was incredibly supportive and personable throughout, making a stressful situation much more pleasant. Thank you Tracy and the team at John Hilton!... Read more
Buyer
24th May 2022 (3 years ago)

A Tiley

5/5 Stars
I was very impressed with the service I received from John Hiltons. Everyone I dealt with proved helpful all the way through but I must specially point out how Tracy would always be willing to chat things through and worked tirelessly over what proved to be pretty challenging circumstances. I'd really recommend John Hilton as an Estate Agent par excellence.... Read more
23rd May 2022 (3 years ago)

J Bartlett-House

1/5 Stars
Almost a year and still waiting on deposit money to be returned after we contested being overcharged. If you're a student wouldn't bother unless literally no other choice.... Read more
Tenant
18th May 2022 (3 years ago)

S stokoe

1/5 Stars
Seems to me they don't care... Read more
2nd May 2022 (3 years ago)

S Unity

5/5 Stars
The whole team at John Hilton are kind, efficient and passionate about what they do. I have rented properties out as well as recently selling through them recently. They are warm and friendly, easy to talk to and really care about a quick, smooth and thorough process. Marius has always been more than helpful, with all my many queries over the years. He has been a great support when I have had to make difficult decisions. Tracy is so efficient, she is fully trustworthy and gets things done! The whole team is down to earth and knowledgeable and I feel so grateful for all their hard work, especially in these two difficult years. Thankyou!... Read more
Seller
25th Apr 2022 (3 years ago)

L Perry

5/5 Stars
Highly recommended! Our sale encountered a series of delays and complications which could have so easily led to the sale collapsing. That it didn't is largely down to the stirling work and commitment by Tracy! The support she gave was fantastic, calm and always professional. Thank you!... Read more
Seller
3rd Apr 2022 (3 years ago)

G Raiola

5/5 Stars
Lottie is great!... Read more
18th Mar 2022 (4 years ago)

F Udûn

1/5 Stars
Epitome of the estate agent stereotype - All smiles at the beginning followed by hollow promises and money grabbing. Do not expect due diligence. Expect to challenge your deposit return. 1) When organizing tenancy agreements they gave us the complete wrong date that was discussed and advertised. This was followed by patronizing conversations about how we must have been confused when in reality (and later by their own admission) it was their fault. We received no apology or compensation for the complications this caused. 2) We had issues that remained for our entire tenancy that were never properly addressed despite them promising to fix them before tenancy. 3) We left the property in immaculate condition yet we were charged for cleaning fees because of carpet stains that were there prior to us. When we provided time stamped evidence that the stains were there upon move-in and were missed on the inventory, we were accused of forging this evidence. It's frankly pathetic. Would not recommend.... Read more
Tenant
25th Feb 2022 (4 years ago)

Ruby

1/5 Stars
wouldn't recommend for students. when it came to getting our deposits back they brought up issues such as 'light dust on thermostat'??? with an image where you couldn't even see the dust!! and apparently this micro amount of dust needed a cleaning fee. ridiculous... Read more
Tenant
18th Feb 2022 (4 years ago)

A Pavlovic

1/5 Stars
edit: the agency has contacted me about this review faster than they have contacted me about most of my issues. This is how they keep a high rating on google. Disgusting behaviour. Avoid at all costs.... Read more
18th Feb 2022 (4 years ago)

Z W

2/5 Stars
Currently living in a shared house with uni students and as much as we love this house there has been a recent occurrence which the agents have simply not taken seriously. Our hob is broken and we made a complaint 3 days ago. When we called the emergency out of hours the women urged us not to use it as it is a gas hob and continues to spark when nothing is lit. She said that the issue would be put through immediately and someone would be round in the morning to fix it. Following morning, nothing. I rang and someone told me they’d call me back in 10 minutes. Never called back. Following day called again, got told they have left a message for the repair man and are waiting for a response. Then got a call later saying someone might be round this afternoon or tomorrow morning. No specific time or anything. The house came with no appliances ie microwave, toaster, kettle, bin, or vacuum and mop. So we rely on the hob to cook if not using the oven. You would think they would act urgently seeing we use the hob 90% of the time to cook but no. They suggested “we get a takeaway” lol are you going to pay for it? Actually disgusting that weve now gone 3 days with no hob and no time or any sort of reassurance relating to our issue, not worth close to £700 pp a month. EDIT: the out of office company contacted me to apologize and gave me a gift voucher for deliveroo, the man on the phone I believe his name was Aaron was very apologetic. After contacting John Hilton a few times someone did end up coming and fixing the issue, it is to be noted that the company for out of office is not John Hilton themselves BUT this is the company that they have hired for their tenets to contact.... Read more
Tenant
4th Feb 2022 (4 years ago)

O Payne

5/5 Stars
Really helpful letting agency. Managed to give me 3 viewings at extremely short notice, and Archie was exceedingly helpful. Recommended!... Read more
21st Jan 2022 (4 years ago)

S Parker

1/5 Stars
I have to agree with other students on here in that John Hilton certainly favour the landlords over tenants. As a guarantor for a student I have always found them 'wanting' in attempting to sort issues out and they were certainly no help during the COVID lock-downs, when there were no students in residence for nearly six months. It was also the same story when it came to paying the deposit back at the end of a two year tenancy. We had to challenge every little aspect (not saying the house was perfect) but some of the items they kept money for were very petty. Overall, couldn't recommend.... Read more
7th Dec 2021 (4 years ago)

P Fernandes

5/5 Stars
John Hilton recently sold my studio flat. They were supportive and helpful from start to finish. Always available to speak to when needed. Many thanks to all the staff and especially Tracy who is a credit to this firm. And a good sense of humour - which is often needed when things are stressful for client. Thanks and would highly recommend.... Read more
Seller
22nd Nov 2021 (4 years ago)

C Beer

5/5 Stars
Archie at John Hilton was amazing throughout the whole process of me finding a property and right up until the day I moved in. He was informative, keeping me in the loop with all stages and very professional. I have had a previous bad experience with estate agents but John Hilton will always be my first point of call in the future. Thank you!... Read more
Buyer
19th Nov 2021 (4 years ago)

K Kieran

5/5 Stars
Tom at John Hilton's was absolutely brilliant. Easy to get hold off and answered all queries quickly. Friendly and professional all the way through. A local estate agent that makes the difference... Read more
18th Nov 2021 (4 years ago)

A Sutton

5/5 Stars
Having recently sold my property using the team at John Hilton, I am happy to recommend them. I found everyone easy to communicate with and they were all extremely professional.... Read more
Seller
16th Nov 2021 (4 years ago)

M Tp

2/5 Stars
Having rented a house through John Hilton for 3 years, I would like to warn other students wanting to rent through them. With every house inspection, the agents always commented on how clean the house was and how well it was maintained. However, when it came to giving back deposits, they tried to initially retain over half of our deposit. I had to request the check out report twice before it was provided a week after the tenancy ended, extra photos taken by the agency were not provided until 2 weeks after the tenancy had ended. Whilst initially, the communication was okay (a few days between responses), they stopped replying at all ~2 weeks after the tenancy ended and I had to go through mydeposits to dispute the remainder of the deposit. Although John Hilton were not terrible compared to how other agencies treat their student tenants and most things were fixed during the tenancy (although with delays), the deposit ordeal has left us all with a very sour taste. We had also paid their chosen cleaner when moving out to ensure the cleaning would be up to their standard to avoid any issues. It has taken nearly 3 months in total to get to a final decision. If you still choose to go with them, at least bear this in mind.... Read more
Tenant
3rd Nov 2021 (4 years ago)

L Gibby

1/5 Stars
Myself and my housemate rented a flat through this agency from September 2020 through to September 2021. We encountered a number of problems during our tenancy as a result of the agency. To begin with, for the first month we were in the flat there was no sufficient hot water, meaning we could only take cold showers etc. We contacted the agency immediately after discovering the problem when we moved in and although they did send someone to try and fix it every so often, they obviously weren't prioritising it and it took far longer than is reasonable. One of the plumbers who came to look at the boiler also noticed that the bathroom floor was crumbling away so that whole floor also had to be replaced while we were living there. This had been an issue since we had moved in, which should have been dealt with before the start of our tenancy. The most outstanding issue we faced, however, was the fact that over a third of our deposits were kept by the agency for 'cleaning fees'. Prior to moving out, the flat had been cleaned to the standard it was when we moved in. The only photos we took of the flat when we moved in were things that seemed like they could prove to be an issue when moving out, like the holes and missing plaster in the wall of one of the bedrooms. (They were initially going to charge us for the holes in the bedroom wall until we reminded them that we emailed them about the holes with photographic evidence when we moved in and they had ignored the email.) The flat was not spotless, but also not unreasonably dirty when moving in so we thought extensive photos wouldn't be necessary. We were obviously wrong since we had no proof and therefore no way of making John Hilton drop the false claims that we had left the flat in an unreasonably dirty state. On top of this they claimed it cost £460 to clean a small 2 bed, 1 bath flat with only carpets in the bedrooms. Prior to moving out the whole flat had been hoovered, the fridge freezer had been cleaned fully and defrosted, the cooker, all surfaces, cupboards and bathroom had been cleaned. Quite what required £460 worth of cleaning is a mystery to us, although perhaps since we didn't damage anything during our tenancy they wanted to find some other way of keeping some of our deposits. Really liked the flat itself, but would highly recommend taking photos of literally everything so you don't end up suffering from the same problem with this agency as we did.... Read more
Tenant
24th Oct 2021 (4 years ago)

M Collins

5/5 Stars
Had the pleasure of working with Tom Coffey with a sale of a house. He was nothing but professional, polite and kept both vendor and buyer informed at all stages. Would definitely use them again.... Read more
20th Oct 2021 (4 years ago)

R Isaacs

5/5 Stars
Megan O'Hara is hands down the best property manager we have had. She is both assertive and understanding, two qualities that I think are essential when dealing with someones home which happens to be another persons house! Megan's replacement (Kimberley Golds) also displays these same qualities in abundance and is a great addition to JH. Also, thank you very much to Catrina for initially showing us our new home!... Read more
Tenant
11th Oct 2021 (4 years ago)

S guerra

4/5 Stars
Megan O'hara has been our estate agent managing our tenancy in our rented flat. She has always been responsive and attentive. Easy to reach out. Communication with her have been clear, direct and prompt, and to this date she has always been on top of all our queries. Good professional and has a good vibe.... Read more
Tenant
29th Sep 2021 (4 years ago)

O Judith

5/5 Stars
The team at John Hilton are the most amazing house letting agents I’ve met. I had a great experience from the beginning starting with the lady that showed me the house to the point I moved in with other house mates. They made every step easy, showed understanding to our needs, very professional, swift with all queries + addressing complaints. Especially Catrina and Jo-Ann. Will recommend.... Read more
Tenant
25th Sep 2021 (4 years ago)

E Sola

5/5 Stars
I have just sold my house and bought a new one through John Hilton. They have been amazing throughout. Supportive, helpful, proactive, kind - I heartily recommend them! Thank you to the whole team: Marius, Robert, Tom and Tracy, each one of you were so helpful and lovely to us through a very stressful time!... Read more
Seller
20th Sep 2021 (4 years ago)

G Teresa

5/5 Stars
Our property manager Megan has been so attentive and understanding all throughout our tenancy especially towards the end! Also, Katrina who helped us in the beginning before we signed with JH and drove us for our viewings. We overall had a good experience with JH as our first estate agent in Brighton!... Read more
Tenant
26th Aug 2021 (4 years ago)

L Queau

5/5 Stars
The team was efficient and friendly and overall offered a great service. We mostly communicated with Megan who was very responsive to any questions and problems that we had!... Read more
25th Aug 2021 (4 years ago)

P Brazier

5/5 Stars
I recently sold a bungalow in Brighton through John Hilton. Marcus who came to value the property was very informative and had a really nice manner. The whole process they were very responsive to any queries I raised and we gained a more than sale price for the property on the first day of viewing. My only criticism would be they didn't inform me a survey had been done ( I would expect them to notify me if anyone was due to attend the property) nor did they inform me we had exchanged contracts. Only minor things but something that they could improve on. I would highly recommend using their services,... Read more
Seller
25th Aug 2021 (4 years ago)

E Lockley

5/5 Stars
Our property manager Jerry was incredibly quick with solving issues at the property & made our move in process incredibly easy... Read more
Tenant
23rd Aug 2021 (4 years ago)

H Lara

5/5 Stars
just moved in with john hilton and have been a pleasure to work with so far! friendly, approachable and professional.... Read more
Tenant
20th Aug 2021 (4 years ago)

F Sheikh

5/5 Stars
Our point of contact Megan was quick to respond to problems with the property and dealt with them great. Was an easy year in terms of communicating with letting agents which is usually not the case.... Read more
Tenant
13th Aug 2021 (4 years ago)

Z Gryzbon

5/5 Stars
Very professional and responsive team. I have now rented two properties through John Hilton and Archie has been super helpful with both of them! Would definitely recommend this estate agency.... Read more
Tenant
3rd Aug 2021 (4 years ago)

R Patel

5/5 Stars
Had to liaise with Jerry as our rented flat was leaking water to their tenants' flat below. Was very responsive, on time and kept me well informed of access required and next steps. He treated the repair as if the flat we were staying in was one of his own. Excellent with communication and very polite and calm. I'd say a credit to Hiltons.... Read more
Landlord
20th Jul 2021 (4 years ago)

M titchener

5/5 Stars
Our dealings with John Hilton from start to finish were professional and very helpful. They continued with their help after the completion of our sale. They kept us up to date at all times. We would like to mention Tom who went far and beyond thankyou to him and all the staff at John Hilton. who were friendly and patient !... Read more
Seller
6th Jul 2021 (4 years ago)

T Dhaliwal

5/5 Stars
Robert noted what I wanted and on the same day such a property came on the market, he got in touch and got the ball rolling. Without his responsive and thoughtful action I might have missed out. This is the second time I'm leaving a review for Hiltons, the first was when I sold and this time is I'm buying. Both times its 5 stars and that goes throughout the team.... Read more
Seller
28th Jun 2021 (4 years ago)

A Hood

1/5 Stars
Didn't turn up to scheduled appointment due to the "rain". When I called up they didn't apologies or seem to care that I had taken a day off work for this appointment and that I had spend hours getting the property ready for them. Really unprofessional.... Read more
21st Jun 2021 (4 years ago)

R Aitchison

5/5 Stars
From the moment of valuation through the entirely arduous process of finding the right person for our probate sale, the team at John Hilton were tenacious, patient, professional, lovely and went above and beyond especially when you consider their fees. It very much felt like they were on the same team and we couldn’t have asked for a nicer group of people to guide and mentor us through the process. Gratitude doesn’t even begin to describe our feelings toward the team. If you want an estate agent that is on your side from day one, this is it.... Read more
Seller
17th Jun 2021 (4 years ago)

S Smith

5/5 Stars
We recently bought a new home through John Hilton. We would thoroughly recommend the friendly and professional service. Marius and Tracey could not do enough to make the purchase as easy as possible.... Read more
Buyer
14th Jun 2021 (4 years ago)

P VLD

5/5 Stars
I’m very pleased with the apartment I rented. Bright and nice, it was one of the good things of 2020. Also, the process was all smooth, very attentive, nice and very quick to answer. The staff is also super nice and very professional. Big thank you for all the process, time in the house, and nice environment.... Read more
Tenant
23rd Apr 2021 (4 years ago)

T DarNissar

5/5 Stars
My house sale snagged over a damp survey. Tracy at John Hilton's recommended a damp company with a proven record and this facilitated the eventual sale. She did this without being asked and it possibly saved the sale. First class.... Read more
Seller
16th Apr 2021 (4 years ago)

M Collingo

5/5 Stars
Throughout the whole stressful process of buying our house, our experience of solicitors/estate agents etc, has been that they have done as little as they have to and no more (less,in the case of Fox and Sons, our estate agent). John Hiltons (representing the people selling our new house), in contrast, have been excellent: accommodating, patient, communicative and helpful beyond what they were obliged to do. It's ironic that the other peoples estate agent has been more helpful than our own. Highly recommended.... Read more
Buyer
5th Feb 2021 (5 years ago)

Anonymous Tenant

1/5 Stars
Our tenancy ended in September 2020 and our deposits were supposed to be returned after 10 workings days. We received an update on our deposit in late October and disputed the deposit amount. We have sent numerous emails but we have not heard back from anyone. It's almost February and the agency still keeps our money in the amount of $1925.01. We will have to escalate this matter to the Small Claims Court. DO NOT RECOMMEND!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! WOULD GIVE ZERO STARS IF I COULD... Read more
Tenant
26th Jan 2021 (5 years ago)

M Kupczyk

1/5 Stars
Our tenancy ended in September 2020 and our deposits were supposed to be returned after 10 workings days. We received an update on our deposit in late October and disputed the deposit amount. We have sent numerous emails but we have not heard back from anyone. It's almost February and the agency still keeps our money in the amount of $1925.01. We will have to escalate this matter to the Small Claims Court. DO NOT RECOMMEND!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!... Read more
Tenant
26th Jan 2021 (5 years ago)

M Densham

1/5 Stars
ANY STUDENTS DO NOT USE JOHN HILTONS! I have just been through the worst process with this estate agent to get our deposits back. Our tenancy ended on august 21st and now nearly 4 months later have we just received most of our money back. This company give students no support, even though they are meant to be agents for both parties. There is no respect for students as we had emails and phone calls ignored for weeks on end and parents had to get involved in order to get answers.... Read more
Tenant
28th Dec 2020 (5 years ago)

C Devitt-Barbecot

5/5 Stars
We recently bought our house from John Hilton’s and both my partner and I were very happy with the agents we were in touch with - namely Tom and Marius. The process was complicated and stressful towards the end (through no one's fault), and the staff at JH's were very proactive, reassuring and kind, even though we were not technically their clients. Though I cannot imagine wanting to sell our beautiful new house, we would definitely go through John Hilton if we did.... Read more
Buyer
28th Dec 2020 (5 years ago)

L Lyddiatt

2/5 Stars
I’m sure JH are a great company if you’re not a student. Looking through the reviews I can see most of the poor rated reviews are from tenants There’s a clear pattern. No major issues throughout our 2 year tenancy all inspections deemed fine no problems from JH and no queries from us as tenant. However, since we moved out 2nd September 2020 it has been nothing but hassle. I am still awaiting some of our deposit back and today is December 15th. Our first sum of money agreed from the deposit we were told would take up to 14 days to show in our bank account. 14 days later I phoned up as no money had been sent to the account, only to be told it would be sent out that today. Unacceptable to hold onto deposit money when we had been told it had already been sent 2 weeks prior. 1 of 2 reasons - a lack of communication between colleagues or a lack of urgency in the office to get things done and meet deadlines. At the end of November I was assured and had in an email that the remaining final balance that had been agreed would be paid into the account the end of November. December 8th still no money paid in so yet again I find myself calling up due to JHs failure to once again meet their deadline. After it had all been checked I was told the money would be sent that day (9/12/20). 15/12/20 still no money and after what I hope is my last phone call today things should be sorted. A lovely lady answered the phone and tried to be as helpful as possible however I was told it had been sent to a Lloyds account, which is not the correct account, of course I panic as the money has therefore been sent to the wrong place. I was also told the money had been sent Saturday 12/12/20 - yet I called 9/12/20 meaning it had been a further 72 hours before anyone had actually sent the money - again lack of urgency. She puts me onto a colleague who reads out the details - they are correct? I apologise for getting angry however state your colleague said it was Lloyds bank which is wrong. I then get shouted ‘IT IS YOUR FAULT THEN’ - how is it my fault for your colleague making a mistake when reading and your incompetence and your failure to meet a previous 2 deadlines regarding my money? This is not compensation or money being sent out of good will it is MY money, OUR money and you are withholding it - I am fully within my right to get agitated and annoyed after a full day of working in a school during a pandemic and still having to phone you up and discuss where the money is ... again. I understand you are often at the discretion of the landlord of the property however the service we as tenants have received and the rudeness of some staff during the final few calls is unacceptable. It is MY money you have and MY time you are wasting and after 75 working days I am fully within my right to be getting a little annoyed at the service you are currently providing.... Read more
Tenant
15th Dec 2020 (5 years ago)

GubsWorld

1/5 Stars
Our tenancy ended late August and our deposits were supposed to be returned after 10 workings days (all the paperwork signed) and after tireless amounts of calls saying they'll get someone to look into it they eventually did when i mentioned legal action against them (Deposit returned around late October. We were also charged £40 for rubbish removal which belong to the landlord (mattress). I still haven't heard back from them about the £40 dispute but I've given up at this point. If you're looking to rent then I'd say deal directly with the landlords themselves and don't bother with these agencies because they are so much hassle when it doesn't need to be.... Read more
Tenant
29th Nov 2020 (5 years ago)

R Bz

1/5 Stars
I do not recommend this agency, ESPECIALLY for students. At the start of our tenancy we had a bathroom with a rusty radiator which we were told would be replaced. It was never replaced. At the end of our tenancy we received poor communication with the agency about whether a checkout report had been conducted and when we would get our deposit. We phoned them multiple times and were promised that we would get email confirmation from the deposit team, to which we did not. We also sent multiple emails which did not get responses. After approx. a month of the end of tenancy we raised a dispute with the deposit insurance company. This was the first time that John Hilton decided to respond properly to us and send us the check out report. When agreeing upon the deposit amount they tried to make us pay for certain things that were either already cleaned to the check-in standard (as stated on the check-out report) or were not our responsibility (as stated in our contract). After a lot of back and forthing our deposit was only released approx. 2 months after the end of our contract.... Read more
Tenant
29th Nov 2020 (5 years ago)

D Morris

5/5 Stars
John Hilton’s were the agents for the vendors of our recently purchased property. The purchase process proved, through no fault of the vendors or John Hilton’s, very challenging lasting from February to November. Throughout this time we found Hilton’s extremely responsive, clear and honest, especially Tracy and Tom. This was a difficult and highly stressful time for us but Hilton’s treated us with respect, kindness and understanding.in every interaction. We cannot commend them highly enough even though we weren’t actually their clients! Were we ever to move again (perish the thought!) we would certainly use John Hilton’s.... Read more
Buyer
21st Nov 2020 (5 years ago)

L Allen

5/5 Stars
Traditional estate agents who offer excellent service to their clients. Good communication. Highly recommended... Read more
24th Oct 2020 (5 years ago)

S Robertson

5/5 Stars
Very professional and polite. As a previous tenant I have nothing negative to say about my time with them.... Read more
Tenant
15th Oct 2020 (5 years ago)

A Gilbert

5/5 Stars
I could not be more pleased with the service I received from this company while buying a house. Throughout the pandemic and lockdown they kept in contact with me, kept me informed, fought my corner and got things done! I always felt listened to and like they understood my frustrations (and generally shared them!) thanks so much Tracy and Tom for all your help.... Read more
Buyer
2nd Sep 2020 (5 years ago)

E a

5/5 Stars
We've used Edward, Marius, Tracey and team for the last few years when we have wanted to sell property. Their valuations are always realistic and call backs are always speedy.... Read more
Seller
31st Aug 2020 (5 years ago)

S Butler

5/5 Stars
As a Conveyancer, I've worked with Tom Coffey at John Hiltons on multiple occasions and he is always a pleasure to work with. Professional and responsive, he excels at keeping a chain together and making sure everyone can meet a tight or sudden deadline, whilst also understanding the needs and process of Conveyancing as well (sometimes a rarity!). Looking forward to working with Tom again in the future!... Read more
28th Aug 2020 (5 years ago)

J Everest

5/5 Stars
Fantastic Agents that have gone the extra mile everytime i've used them over the years. Tracy and Marius are outstanding and very professional throughout the whole process. Couldnt recommend this company enough. They both made selling and buying property stress free!... Read more
Seller
5th Aug 2020 (5 years ago)

Hannah

5/5 Stars
We have just exchanged on our first house and had a great experience with John Hilton! Tracey showed us round and was so lovely and genuine. Once our offer was accepted Tom liaised with both the vendors and ourselves and was also quick to respond and really positive- Both of them helped what could have been a stressful process go very smoothly and very fast- Thank you both!... Read more
Buyer
3rd Jul 2020 (5 years ago)

J Gaule

5/5 Stars
Jo-Ann and team thank you for the excellent service you've given me renting my property. I have used many letting agents but have never come across an agent as good as John Hilton. Friendly, professional and helpful!... Read more
Landlord
16th Apr 2020 (5 years ago)

Anonymous Homeseller

5/5 Stars
John Hilton Have helped every step of the way through the selling of my property,... Read more
Seller
25th Mar 2020 (5 years ago)

A Bhatti

1/5 Stars
All I would say is save yourself the stress and find a better company.... Read more
5th Mar 2020 (6 years ago)

A Afzal

1/5 Stars
Very unprofessional. Definitely would not recommend. Prey on vulnerable uni students.... Read more
Tenant
5th Mar 2020 (6 years ago)

A Shabbir

1/5 Stars
Very unprofessional. Do not use their services. I would give them 0 stars if I could. Daylight robbery. They took our deposits and stopped picking up our calls.... Read more
Tenant
5th Mar 2020 (6 years ago)

J Ward

1/5 Stars
Very unprofessional staff. Do not recommend them. Have used them for a year and they took advantage of us and we have to chase them and never communicated back.... Read more
5th Mar 2020 (6 years ago)

A Asif

1/5 Stars
DO NOT USE THEM. Take advantage of vulnerable students. They will never give you your deposit back and will do anything to keep it. 6 of us are owed £750 deposit back and they refuse to give it back and not a sufficient reason behind it. staff are unprofessional and rude. No understanding that we are students.... Read more
Tenant
5th Mar 2020 (6 years ago)

N Redcliffe

5/5 Stars
Excellent experience. All the staff were extremely pro active in finding me the right property and progressing the purchase smoothly and efficiently. They monitored every step and kept things moving quickly. Very nice people to do business with.... Read more
Buyer
14th Feb 2020 (6 years ago)

H Crumpton

2/5 Stars
Seem to be worth while working with if you're selling but avoid if you're renting. My landlord moved mid tenancy so had no choice but to work with JH. Rent went up £100 and was given 3 weeks notice on the increase. £120 is deducted from deposit for an inventory. Pretty dishonest and completely unclear. Can't reply to your response, so shall do here. 1. We have not ran into each other in my place of work? This review is about the moving out process for which I forewarned I would do. Not sure why there is confusion. 2. My boyfriend had moved out by that time, it has been single occupancy since 2016. I am good friends with the landlord and know that the request was yours not hers. My landlord is also the gran of my ex boyfriend... 3. I am in work and not taking personal calls so have emailed you. Unless communication is only regarded as communication on your own terms, like everything else? 4. Not sure why you're adding that you've helped me out with contractors like you've gone out your way, as a letting agency that is literally your job. 5.The fact that this is public and your only thought that your job would be easier if all deposits could be returned, shows how little you are focused on customer satisfaction. This is not misleading, this is very much what has happened over the course of the last week.... Read more
Tenant
16th Jan 2020 (6 years ago)

C Christoforou

5/5 Stars
What can I say about John Hilton's? They have been truly amazing throughout a very complicated sale, which they were involved with. All the staff are highly professional and very friendly. They make you feel like one of the family. Marius was the agent in charge and he worked tirelessly on this difficult sale, and I can not say enough thank yous for what he has done for me. I never had to wait for a reply and I knew he would action anything urgent without delay. He is also extremely calm in a crises and very patient. He was my rock through this dinosaur of a sale and I thank him for that. I would give this agency more than 5 stars if I could. Big thumbs up to Hiltons and the star that is Marius!! Carey... Read more
Seller
13th Dec 2019 (6 years ago)

P Fehilly

5/5 Stars
Marius and Tracy provided a very professional and friendly service when selling our house. They overcame all obstacles that presented themselves in the chain process and kept us well informed throughout. I would have no hesitation in recommending John Hilton to others.... Read more
Seller
17th Nov 2019 (6 years ago)

V luck

5/5 Stars
I am a middle aged professional who has used many estate agents over my years as a private buyer and landlord. I can honestly say that I have never had such excellent service from any estate agent as Marius and the team at John Hilton. Marius' attention to detail, communications and diligence are second to none and I highly recommend their services...... worth every penny..... thank you all.... Read more
Landlord
16th Nov 2019 (6 years ago)

J Shields

1/5 Stars
inflexible bureaucrats... Read more
5th Jul 2019 (6 years ago)

L Finchett-Maddock

5/5 Stars
Really excellent and honest estate agents, Marius and Tracey helped me immensely through my purchase and were very professional throughout. Highly recommended, thank you! Lucy... Read more
Buyer
23rd Jun 2019 (6 years ago)

A Bown

2/5 Stars
I didn't have great success with selling my property with John Hilton unfortunately. Apart from an open day, I only had 3 viewings in 10 weeks. Although the market was somewhat stagnant at the time, I moved to another estate agent nearby who took more professional photo's, improved my rightmove advert immediately and were a lot more proactive at selling my property. This increased my viewing's to 1-2 a week for a consistent amount of time and I eventually sold my property at a decent price. They're all good people at JH but I just think they lack business nous and proactivity in actually selling properties (compared to other agents) and are probably more suited to the letting's market.... Read more
Seller
17th Jun 2019 (6 years ago)

A Batchelor

5/5 Stars
Great service ,excellent comms .... Read more
31st May 2019 (6 years ago)

T Fouracre

5/5 Stars
Great Estate Agents, small effective team of professionals. All communications were responded to promptly and was kept in the loop regularly to progress from advertising till completion. The advert was excellent but felt it was the proactive approach of contact with buyers that got such a quick sale. A lovely bunch of honest staff, I would always use for selling or buying. Highly recommend.... Read more
Seller
19th Apr 2019 (6 years ago)

Oscar

5/5 Stars
After a very stressful first time property buy using John Hilton's, I am now finally in my new flat. I felt Marius' approach was refreshing compared some of the total moronic simpletons I met throughout my many viewings with other estate agents (I won't name drop but the largest brands were by far the worst). I felt that Marius and Tracy represented my views to the vendor and voiced my frustrations when things were not going to plan. I also felt bad because they probably bore the worst of my frustrations in the process (along with my solicitor), but remained empathetic in a very highly stressful time. The lengths to which they both went to ensure that I wasn't left homeless by my move in date is testament to their dedication. They even drove to another solicitors office and to see the freeholder in person to help speed up and rectify certain documents that were necessary to move. This sort of thing is few and far between these days! I would recommend buying or selling through them as I feel they kept a human touch to something that is covered in formalities and legal jargon... Read more
Buyer
12th Mar 2019 (7 years ago)

R Bowley

5/5 Stars
Working with the team at John Hilton was the highlight of our house purchase. They were helpful, knowledgeable, friendly, responsive & professional throughout everything & I have no hesitation in recommending them. Thank you for everything.... Read more
Buyer
21st Feb 2019 (7 years ago)

D Polemitis

2/5 Stars
Myself and 2 more people have rented a house through this agency. The house had multiples stains of mould and nobody came to professionally clean it before we moved in. We did it by ourselves. Landlord and agency couldn't work together. They were dropping in our house without letting us know and lying that they sent us an email but 'maybe it didn't come'. They gave us the option of cleaning our garden when we moved in and then we should keep it tidy or leave it as it is and not to worry about it when we were going to move out. We chose the 2nd option. Obviously by the end of the contract the garden was worst compared with when we moved in but we didn't care as we agreed of not cleaning it from the first place. 1 month before moving out they sent us an email with the pictures of the garden when it was tidy and they were threatening us that we should clean it or they would get money from our deposit. Being students then with a budget in our hands, we were forced to clean it. A lot more happened which ill not waste my time writing. Hope you became better since then because i am still feeling bad for the people which moved in that house after us. Edit: Thanks for the response, and for investigating my feedback. That is the reason i changed my review from 1 to 2 stars. Yes i agree with you and i understand that you may had a difficult person to deal with. But what did you do about this during that time? I don't care what you did afterwards as it didn't influence me. I will answer the question for you. During that period of time, the tasks you did were: 1. try to convince the landlord to do something without achieving it, 2. ignoring the emails from tenants, 3. Threatening us at the end of our contract, 4. Never apologized for anything. This is unprofessional and really bad behavior, especially when applied to young, busy, concerned about life students.... Read more
Tenant
9th Nov 2018 (7 years ago)

J Glare

5/5 Stars
Marius sold my house for the amount agreed at the outset, dealing with all of the issues that arose in a highly professional and efficient manner. I have no hesitation in recommending Marius and his team at Hiltons.... Read more
Seller
2nd Nov 2018 (7 years ago)

A squire

1/5 Stars
Very unhappy with the service and lack of speed with the organisation. Having a heavily stained mattress for 3 weeks of the tennancy is not what i expected when moving into a property - when requesting 1 week of rent off for the fact i could not sleep at the property i was denied, left feeling and left feeling uncredibly upset. This is one of the many problems we've had with john hilton. Will never be using John Hilton again.... Read more
Tenant
8th Oct 2018 (7 years ago)

D Curcio

1/5 Stars
You will never see your deposit back, stay away from them... Read more
Tenant
1st Oct 2018 (7 years ago)

B Thomas

5/5 Stars
The process of moving into our new flat has been extremely smooth thanks to the professionalism of Vicky at John Hilton. Thank you!... Read more
2nd Jul 2018 (7 years ago)

P Samouel

5/5 Stars
In my experience as a Landlord, John Hilton are an excellent agent both for buying and letting. Recommended.... Read more
Landlord
14th Jun 2018 (7 years ago)

T Hayward

5/5 Stars
John Hilton helped us greatly in the sale of our flat. The flat was over a commercial property which caused some problems, but the team did a great job managing the sale. They worked tirelessly to help us sell, and their communication was second to none, guiding us through the process.... Read more
Seller
1st Apr 2018 (7 years ago)

L westmore

5/5 Stars
Both Marius and Tracy were extremely helpful and patient with us during a long selling and buying period. We are very happy in our new home and would like to thank Hilton's for their professionalism and for keeping us up to date every step of the way.... Read more
Seller
19th Feb 2018 (8 years ago)

N Salwa

1/5 Stars
Just... No.... Read more
17th Jan 2018 (8 years ago)

L Mitch

5/5 Stars
Great estate agents. Marius is one of the few estate agents to take your criteria into account and contact you in the event of new properties that come on the market... Read more
15th Jan 2018 (8 years ago)

S Arnold

5/5 Stars
Marius and the team at John Hilton supported me through a complicated sale and purchase in 2017 and I could not commend their integrity and communication skills any higher. For me, a good estate agent is transparent, proactive and fact based and the team at John Hilton demonstrated all of these qualities at every step. Thank you folks, I will definitely use you again in the future and recommend your service to local friends.... Read more
Seller
2nd Jan 2018 (8 years ago)

N Cassidy

5/5 Stars
Everyone at John Hilton have always been so helpful. So friendly and happy and always there to help when you need them ????... Read more
28th Dec 2017 (8 years ago)

J McGoldrick

5/5 Stars
I’m a landlord and I have found John Hilton’s service to be fantastic! The staff are helpful, reliable and nothing is ever too much trouble! If you’re looking for a residential letting agent to manage your property, I couldn’t recommend them more!... Read more
Landlord
22nd Dec 2017 (8 years ago)

S Ross

5/5 Stars
They did everything they could to make the selling process as smooth and pain-free as possible. A very helpful office team- we've used a lot of estate agents over the years and this has been our best experience so far. We could not have asked for more. A very professional service.... Read more
Seller
19th Dec 2017 (8 years ago)

C Stafford

5/5 Stars
What a great experience of dealing with an estate agent! The staff were communicative and helpful to deal with throughout the process. Thank you.... Read more
14th Dec 2017 (8 years ago)

K Carmichael

5/5 Stars
4 years ago, we were looking for a Buy to Let property in Brighton and John Hilton found exactly the right property for us, letting us know immediately it came onto the market. Since then they have managed the property expertly for us and it has been continuously let for the duration. Their staff are always very efficient and friendly. We continue to be impressed by their knowledge of their market and when we have needed to have work done on the house, they have obtained quotations quickly from trusted contractors and supervised the projects effectively. Sometimes estate agents get a bad press but we would have no hesitation in recommending John Hilton for buying or renting.... Read more
Landlord
11th Dec 2017 (8 years ago)

E Rose

5/5 Stars
Rented with John Hilton - nice agents and repairs were dealt with quickly and beautifully 5 stars... Read more
Tenant
6th Dec 2017 (8 years ago)

BOBAGE16

5/5 Stars
Such a fantastic agent , I have been using them for years , hassle free , straight forward and great staff , I’ll always use Hiltons... Read more
5th Dec 2017 (8 years ago)

H Crawford

5/5 Stars
Organised, efficient and helpful.... Read more
5th Dec 2017 (8 years ago)

B morden

5/5 Stars
We have used Hiltons for a number of years and they have always proved a great link between landlord and tennant.... Read more
Landlord
4th Dec 2017 (8 years ago)

S Stafford

5/5 Stars
Very pleased with the help and friendly service I received.... Read more
4th Dec 2017 (8 years ago)

B Omolu

5/5 Stars
The lettings department at John Hilton have been a delight. They always respond efficiently to any requests and issues and are a pleasure all round! Anyone would be silly to choose another agent!... Read more
2nd Dec 2017 (8 years ago)

M Knott

5/5 Stars
Don't go anywhere else! The girls in the office are just great on advice, service and cheerfulness.... Read more
2nd Dec 2017 (8 years ago)

J patterson

5/5 Stars
Excellent mid sized agency . Fair to both students and landlords. Been with for several years . Void length of your choice . I personally prefer a week to 10 days. Personal service is good due to continuity of great staff. J. Patterson {Landlady).... Read more
Landlord
1st Dec 2017 (8 years ago)

M D'Ademo

5/5 Stars
I have always found John Hilton Estate Agents to be very professional and efficient...have had many dealings with them regarding lettings and sales and have never had any cause for complaint.. I would not hesitate in recommending their services.... Read more
1st Dec 2017 (8 years ago)

M South

5/5 Stars
I've been consistently impressed with how easy to communicate with and how reasonable the various team members at John Hilton Estate Agents are. I've been renting for 10 years and have had a lot of very bad experiences with Letting Agents and Landlords over the years, but my experience with John Hilton Estate Agents has been great right from the start. There was no hard sell, no sense of trying to obfuscate any issues with the property seen while we were viewing it, and any that were have been fixed promptly, and no hidden charges or unreasonable fees. Paperwork was simple and straightforward, and the team members we were interacting with always friendly and helpful. They've assisted us in communicating quickly with the landlord and finding a solution to any issues that have arisen that suits all parties well. They're well on their way to restoring my faith in Letting Agents, I hope I can stay with them for many years.... Read more
Tenant
1st Dec 2017 (8 years ago)

D Telford

5/5 Stars
First class service with very friendy,helpful & professional staff (especially Vicky & Jo) who go the extra mile to ensure everything runs smoothly. Without doubt the best agents in Brighton.... Read more
1st Dec 2017 (8 years ago)

S Hill

5/5 Stars
Always friendly and approachable. Look after their clients as well as the Landlord. Definitely recommend... Read more
1st Dec 2017 (8 years ago)

L bolingbroke

5/5 Stars
Brilliant letting agents who will not hesitate to help in any shape or form.I have used John Hiltons for well over 10 years and the tenants sourced for me are always of a high standard!!!... Read more
Landlord
1st Dec 2017 (8 years ago)

B Aston

5/5 Stars
By far the best rental agent I have ever worked with. They have EVERYTHING under control. Have not had any issues in the 6 years I have been working with them. 10/10!... Read more
Landlord
1st Dec 2017 (8 years ago)

N Gherardi

5/5 Stars
Excellent service... Read more
30th Nov 2017 (8 years ago)

P moran

5/5 Stars
John Hilton have been managing my property for the past 8 years and cannot speak highly enough of the team. They always go the extra mile and fix arising problems within a short period maintaining great relationship with the tenants.... Read more
Landlord
30th Nov 2017 (8 years ago)

H Smith

5/5 Stars
Very helpful and efficient staff , they deal with any problems quickly... Read more
30th Nov 2017 (8 years ago)

R Parkinson

4/5 Stars
John Hilton have been good to rent through. Always clear in thier communication, flexible in any request they ask for, friendly to deal with, and timely in response to any concern of the property.... Read more
Tenant
30th Nov 2017 (8 years ago)

M Clarke

5/5 Stars
I am a landlord , and John Hilton are a joy to work with . I can rely on them to look after my property and tenants with confidence. I had previously used other letting agents, all of whom were awful . I've happily used John Hiltons now for years... Read more
Landlord
30th Nov 2017 (8 years ago)

S Clayman

5/5 Stars
Fantastic service and friendly staff, very professional 5 star company.... Read more
30th Nov 2017 (8 years ago)

S Morris-Bray

5/5 Stars
John Hilton have been managing my student lets for 6 years. They have always been efficient, friendly and fair. I started using John Hilton after buying a property through them and was impressed by their attitude and service. I highly recommend them.... Read more
Landlord
30th Nov 2017 (8 years ago)

P Parker

5/5 Stars
All the staff at John Hilton have always been incredibly helpful and thorough whenever I've need their advice and help.... Read more
30th Nov 2017 (8 years ago)

S Avis

5/5 Stars
Wonderful service! Hiltons always find the perfect tenants with rent always collected on time. S Avis Landlord Hanover terrace... Read more
Landlord
30th Nov 2017 (8 years ago)

S White

5/5 Stars
Great agency, made me and my friends feel really comfortable in the process of choosing a property for a student house share.... Read more
30th Nov 2017 (8 years ago)

L N

5/5 Stars
John Hilton have always been quick to respond to any household issues in a professional and friendly manner. We are given sufficient notice of inspections and visitors (i.e. plumbers, gardeners). John Hilton have delivered a fair and efficient service - as a full-time student and first-time tenant of a shared house, I was worried about being taken advantage of and respected less, however this was not the case. I feel it's necessary to give credit where due; John Hilton have been helpful and reliable throughout. If you are in need of an estate agent in Brighton, I encourage you to consider John Hilton. Shoutout to Vicky, Jo-Ann, Bridget, Fay and Georgia, who have kept us well informed and responded to problems quickly during our tenancy!... Read more
Tenant
30th Nov 2017 (8 years ago)

C Morel

4/5 Stars
Very friendly staff, helpful when looking for a property. House is lovely, and great communication with any questions or issue. Only thing I would say is the deposit amount is quite high for student housing, but I suppose that is something that you'll get everywhere! Very happy with John Hilton and our house!... Read more
Tenant
30th Nov 2017 (8 years ago)

E Epton

5/5 Stars
John Hilton's were very accomodating when we moved in and have been very good since at responding to any issues or queries we might have.... Read more
30th Nov 2017 (8 years ago)

D Leinweber

5/5 Stars
Very friendly and professional service. They always have a quick response rate to emails and calls ????... Read more
30th Nov 2017 (8 years ago)

P Raja

5/5 Stars
Highly professional and willing letting agents. As students, it's difficult to find decent accommodation, as well as reputable landlords and letting agents in Brighton and John Hilton have been supportive and informative from first contact up to the present. I recommend all students who can, to try and rent through them and I've no doubt they're great for buyers too. Always responsive and will never let you down.... Read more
Tenant
30th Nov 2017 (8 years ago)

C Jones

5/5 Stars
I have been renting with John Hilton for 4 years, I've had many letting agents previously but John Hilton are the most friendly and helpful. My partner was locked out of the flat while I was away. She called John Hilton just before they were closing and they came out to deliver a spare key even though the office was shut. Any issues are always dealt quickly, can't recommend them enough.... Read more
Tenant
28th Nov 2017 (8 years ago)

A O'Keefe

5/5 Stars
We have have just made a purchase from John Hiltons and we have been so impressed with how Marius and Tracy handled the sale. We encountered some issues with our mortgage lender and Tracy and Marius were fantastic in helping us through and insuring the purchase kept on track. Their communication was second to none and they done everything in their power to insure the sale was as quick as possible and everyone new exactly what was happening. I would strongly recommend John Hilton' s as an Estate Agent and will be using them in the future to sell any property we put on the market.... Read more
Buyer
23rd Nov 2017 (8 years ago)

R Lock

5/5 Stars
Tracy and Marius supported us through a difficult sale and purchase, going way above and beyond; we cannot recommend John Hilton enough. Not the average estate agents.... Read more
Seller
15th Nov 2017 (8 years ago)

M Turner

5/5 Stars
I have been renting in Brighton for 5 years and seem to have bad luck with finding a good letting agent. However I seemed to be in luck when I found a flat to rent with John Hilton. The process was quick and easy and all the staff there are incredibly friendly. Whenever I have an issue with the flat, it is fixed within days and any queries I have are answered quickly. Really happy with John Hilton.... Read more
Tenant
9th Nov 2017 (8 years ago)

Jeliwitch

5/5 Stars
Nothing but love for the people at John Hilton, Vicky and Jo especially. They are by far the best lettings agents I have ever dealt with in my 20 years of renting. They are friendly and willing to go above and beyond to help where ever they can. Cant recommend them enough.... Read more
Tenant
9th Nov 2017 (8 years ago)

M monk3y

1/5 Stars
Having used John Hilton for my last tenancy I would not recommend them. They show a lack of interest in dealing with complaints, always passing it off as nothing to do with them. The property 76a Bonchurch Road should be avoided at all costs. I lived there for 15 months without missing rent and was still evicted with no reason. Landlord then added insult by not dealing with the release of the deposit in a timely fashion, even stating " It will get sorted when it gets sorted". DO NOT USE THIS AGENT.... Read more
Tenant
6th Mar 2017 (9 years ago)

B Craib

5/5 Stars
Marius and Tracy at John Hilton were the selling agent for the house we've just bought, and the house its owner was buying - they were warm, friendly and personable throughout and on top of the entire chain behind and beyond us, checking on progress and keeping us up-to-date - conveyancing is often nerve wracking and we really appreciated being kept in the loop throughout - we were all kept on our toes, but never felt uncomfortable or pushed, and we really appreciate the focus they had on getting a dream property purchase over the line for us.... Read more
Buyer
14th Feb 2017 (9 years ago)

F Caselton

5/5 Stars
My experience with Hiltons, Marius, Tracy and all the staff was no less than excellent from the outset. They have made the potentially stressful event of selling my much loved home a virtual breeze. I had confidence in them throughout, and have been much impressed with their consistent clear communication, understanding and support that they have provided. I would/will recommend them to anyone. A big thank you from me!... Read more
Seller
13th Feb 2017 (9 years ago)

A Black

5/5 Stars
Excellent service, very good and people to deal with. Thank you!... Read more
12th Jan 2017 (9 years ago)

P scroggs

5/5 Stars
John Hiltons have managed all our houses in Brighton for many years. All the people in the office are brilliant and very helpful and professional. We have never had an issue and would unreservedly recommend them to anyone. Well done all of you.... Read more
Landlord
20th Nov 2016 (9 years ago)

S Powell

1/5 Stars
Having dealt with John Hilton as a guarantor for my son who rented a property through the agency and was a student at Brighton University I would never recommend or use this agency again. Despite paying the agency a signing on fee every year for 4 years and an exit fee - the agency have done nothing but put everything in the hands of the landlord. There was a change over of 3 tenants in 2014 and no check-in/check-out inspection was carried out and now on leaving the property the landlord is trying to charge the new/replacement tenants for items that were never there! We were assured that John Hilton would act as an independent arbitrator between the tenants and the landlord. So far all they have done is pass our letter of dispute regarding the deposit return to the landlord who almost 3 weeks on has not even had the decency to respond and John Hilton have done nothing. According to the e-mail with the deposit return charges if we had a dispute it would be re-assessed! We have been left high and dry with no support/effort from the agency and have no choice now but to go independently to 'My Deposit'. I would recommend avoiding this agency at all costs. Unhelpful, and despite taking their fees they have done nothing .... Read more
Tenant
28th Sep 2016 (9 years ago)

B Young

5/5 Stars
Both Marius and Tracey are really honest, personable and straight talking. This is really refreshing and they made the house buying process a pleasure. They were always there on the end of the phone when they were needed and helped calm everybody down whenever things got hairy acting as excellent mediators. Highly recommended!... Read more
Buyer
27th Aug 2016 (9 years ago)

E Mcilvaney

5/5 Stars
John Hiltons were absolutely fantastic to deal with, they made the process of buying my first property almost stress free. Very responsive and really go the extra mile. Since completion Marius and team have continued to help with recommending tradesmen etc. I will definitely use them in the future! A special mention to Tracy for taking my daily frantic calls and emails and remaining calm at all times. Thank you!... Read more
Buyer
14th Jun 2016 (9 years ago)

S Palmer

5/5 Stars
John Hilton have been the best letting agents that I have come across in 8 years of private renting. Their communication is outstanding through every stage of the renting process and seem to go above and beyond to help you as tenants. I would recommend them to any renter and would definitely rent under them again.... Read more
Tenant
26th Apr 2016 (9 years ago)

Anna

5/5 Stars
Everyone who works there is lovely and if we have a problem with the house normally someone is sent to fix it the next day, it's been amazing.... Read more
10th Mar 2016 (10 years ago)

J McDermott

5/5 Stars
A very friendly, personable and reliable agents. Maintenance issues are dealt with swiftly and communication is very good.... Read more
25th Feb 2016 (10 years ago)

B Hove

5/5 Stars
The best agent in town!... Read more
13th Feb 2016 (10 years ago)

B AL-SHIMARY

5/5 Stars
I rented a house by John Hilton and the renting process from viewing till signing the contract was smoth and always on the door step when I call and ask to do some services. Thanks for every thing.... Read more
Tenant
9th Feb 2016 (10 years ago)

A mhambi

5/5 Stars
I'm a first year and John Hilton have been so lovely with us, if anything goes wrong in the house we're letting someone within two days comes round to fix it. I've recommended them to all my friends and I'm staying in one of their lettings again for second year.... Read more
Landlord
9th Feb 2016 (10 years ago)

L Austin-Fell

5/5 Stars
Very personable service and always on the end of a phone or email to answer questions and queries with speed and ease. Trustworthy company with care and patience taken in approach to dealing with the customer. We would definitely recommend using John Hilton... Read more
25th Jan 2016 (10 years ago)

J read

5/5 Stars
The vendors are obviously John Hilton's clients but as the buyers, we felt just as valued. Enquires and a few problems were dealt with quickly and professionally. It's been a long time since we bought a house and it was reassuring to know that our agent, Tracy was so knowledgeable of the local area and the various things that needed to be done. A very positive experience.... Read more
Buyer
5th Sep 2015 (10 years ago)

B Lo

5/5 Stars
My boyfriend and I recently sold a flat through John Hilton and I could not recommend them more! John Hilton, in particular Marius and Tracy have been so extremely helpful. They are a straight up agency, no bull**** sales tactics. They offer you such a personal service and I am eternally grateful for the support they offered me throughout the time my flat was on the market. I was dealing with another difficult agent for the purchase of my new property and John Hilton were on hand to offer me any advice and were totally fine when I called them up freaking out. I cannot sing their praises enough in one review. They even spoke to the solicitors for the purchase of my new property on my behalf as I was unable to do it myself due to work commitments. My busy schedule meant I was not always prepared for viewings but they offered to arrive early and spruce the place up for me. They have been kind, professional, friendly and helpful as well as getting me way over the asking price quoted by other agents. I was nervous as this was my first experience selling a flat, a friend of mine works for another agency who I was going to market the property with but decided to go with John Hilton as they only use experienced sales agents to deal with the property. I was worried I had made the wrong decision as it is often the case that you are bombarded with the corporate rubbish but I am so pleased I trusted my instincts and stuck with them. I could not recommend them any more and will certainly return to them without a shadow of a doubt when I look to buy/sell my next property. If I could give a ten out of ten stars for this service I certainly would! Thanks to all of the team at John Hilton I couldn't have asked for more. :)... Read more
Seller
24th Jun 2015 (10 years ago)

J Brown

5/5 Stars
I am an retired and have a couple of investment properties. As I get older it is important to me to have an agent that I can trust to use good tradesmen, find good tenants and minimise my worry. John Hiltons tick all the boxes. In a crowded market, John Hiltons stand out for service, in my experience.... Read more
Landlord
19th Apr 2015 (10 years ago)

J Cooper

5/5 Stars
Tracey and Marius at John Hilton are thoroughly recommended, helping my family to find a new home after over a year of searching through other agents. In particular, they provide excellent customer service and were ethical and transparent in management of interactions with the vendor. This led to a smooth and relatively quick conveyancing transaction.... Read more
Buyer
8th Apr 2015 (10 years ago)

T meijer

5/5 Stars
We used John Hilton for both the letting and then sale of our property. They were friendly and professional throughout both dealings. We had a problem with our tenants towards the end of the rental period and the staff at John Hiltons could not have handled the situation better. We are delighted with the service and would thoroughly recommend them to anyone. Fantastic.... Read more
Seller
7th Apr 2015 (10 years ago)

C Hornsby

5/5 Stars
As a buy to let landlord living a couple hundred miles away from my property, I need to be able to trust an agency 100% to find good tenants and comply with the latest regulations. After discovering John Hilton through a friend, I can sleep easy knowing that they take care of my property.... Read more
Landlord
17th Feb 2015 (11 years ago)

F Cooke

5/5 Stars
I can not recommend the team at John Hilton's highly enough. I was very worried about the process of selling my house and the problems that go with it. The team really looked after me and kept me informed every step of the way. My previous experience with a high street agents was appalling!! John Hilton's are honest and trustworthy and valued my property realistically. Highly recommended.... Read more
Seller
17th Feb 2015 (11 years ago)

L Haley

5/5 Stars
Having finally got back onto the property market after living in our house for 25 years, we were a bit rusty and the team at Hiltons steered us through the process, in a friendly and professional manner. Good communication throughout.... Read more
Buyer
5th Feb 2015 (11 years ago)

B Hall

5/5 Stars
John Hilton have just re-rented out our property again and I was impressed with how smooth it all went. It's great to transact with professionals who know exactly what they are doing. Fast,expedient and professional is all I can say. I can wholeheartedly recommend... Read more
Landlord
17th Jun 2014 (11 years ago)

J SameSky

5/5 Stars
Best estate agents in town, Marius especially is extremely efficient and professional.... Read more
17th Jun 2014 (11 years ago)

A Edwards

5/5 Stars
I have been renting a student house from John Hiltons for the past year and have been very impressed with them. They are really helpful when you ring them and are very quick to respond to maintenance issues. They came to the house regularly to carry out inspections and to make sure we were happy. You hear such bad stories about how students are treated by estate agents so we are so happy that we found John Hiltons. If you are looking for a student house go to John Hiltons and avoid some of the other agents on Lewes Road!! Last year we got ripped off at the end of the tenancy.... Read more
Tenant
6th Jun 2014 (11 years ago)

markbrown6figureboarder

5/5 Stars
Everyone know that buying or selling a house is a very stressful time. The sales team at John Hiltons are exemplary. They guided me through the process and dealt with any issues that arose quickly. I honestly don't think that I would use another agent to buy or sell as it is so hard to find an agent you can trust. What shines through the most it the wealth of experience of the sales team. They have been doing it a long time and it shows. Can't recommend them highly enough. Marius has been there for years and knows the market so well. You know you can trust them.... Read more
Seller
6th Jun 2014 (11 years ago)

A Ferguson

1/5 Stars
All of the staff that we dealt with throughout the renting of the property were particularly unhelpful and even rude in more than several cases. I would not recommend John Hilton to anybody and wish I had not gone through them at all to rent a property.... Read more
Tenant
25th Sep 2013 (12 years ago)

L E

1/5 Stars
Rude, condescending, manipulative bullies. If you are looking for accommodation in Brighton i can assure you these people will rip you off and try to find any way of charging you extra. I have never been to an estate agents where moral obligations are placed so low.... Read more
Tenant
18th Sep 2013 (12 years ago)

T P

1/5 Stars
At the start of the tenancy, they were very rude and unhelpful. Myself and my housemate had been hung up on by one of agents twice. I can say that the other agents that worked there were very helpful and polite, but unfortunately one rude and unhelpful agent can spoil the whole vibe. Glad i am no longer involved with John Hilton... Read more
Tenant
9th Sep 2013 (12 years ago)

V Wakefield-Jarrett

2/5 Stars
Poor at communication - Gave us 2 months notice (mid-contract) to move out, when we'd been tenants for 3 years. - Frequently builders/electricians woudl turn up at our door, without anyone notifying us. - Didnt contact us for 2 weeks from move out date. Returned some of our deposit, but charged us for carpet cleaning despite the fact it was going to be lifted for builders to come in and do major works. - No flexibility with move out date. - We lived in unhealthy conditions (black mould; fungus etc) and nothing was done about it despite reps from John Hilton visiting the property - Many unresolved maintanence issues.... Read more
Tenant
14th Aug 2013 (12 years ago)
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