Tristan has been brilliant at getting all the information I needed on the property. His communication has also been spot on. I’m an HMO investor so deal with a lot of estate agents and Tristan is proving to be one of the best I’ve worked with.... Read more
Buyer
16th Dec 2025 (13 weeks ago)
We have only been in the house for a month and a half and we have had barely any communication leading up to signing deals, moving in and the required documents needed, and several urgent things that were broken and reported when we moved in, have still not been fixed. We currently do not have a washing machine and have had to resort to using laundrettes as it has been 4 weeks and the only thing that has been done has been a plumber coming in, saying there was a problem and nothing since. We have gone into the estate agents about 12 times simply asking for communication on what is being done on the washing machine and a leak with have next to the living room which we have to empty a bucket out for twice a day, but still nothing.... Read more
Tenant
27th Sep 2025 (25 weeks ago)

When we met James from Kings, he gave us a great spiel about how much he wanted to sell the house for us and offered us a competitive rate. As inexperienced sellers we sadly fell for the pitch and stupidly agreed to a 20-week sole agency agreement with them (we found out later this is FAR more than the standard 10-12 week agreements most other agencies offer for similar properties).
Once we were locked in, communication was poor and we had to constantly chase for updates. A big deal was made out of an offer that turned out to be completely unserious, and then after a few weeks we had one other unserious offer where the buyer strung us along for ages. After a couple of months getting nowhere, communication from James dried up altogether and it was only after chasing and calling the branch that we discovered he had moved to a different branch and dropped us without even a courtesy message letting us know.
We were picked up by his replacement, Tristan, who apologised profusely for everything and promised us things would turn around. To his credit, he also offered to release us early from the agreement to allow us to pursue a sale with a different company, as in his own words he felt it was utterly unreasonable and unprofessional to lock us in for such a long time. Tristan's communication and responsiveness was great, but his sales strategy seemed contingent on us further reducing the price which was advised against by other agents. Ultimately, he was still unable to find a buyer and the one time we visited the property we were unimpressed with the state it had been left in.
Overall, Kings were a disaster and wasted several months of our time. I hope the new leadership can turn things around.... Read more
Seller
18th Aug 2025 (7 mo. ago)
Would highly recommend king’s estate in Southampton, lovely staff, especially Ethan lovely young chap really polite.... Read more
Buyer
15th Jun 2025 (9 mo. ago)
I have rented one of the properties in charter house in ocean village.
When I tell you this is the best agent I’ve ever worked with, I mean it! Khalsa and Pretham, both the partners in Lettings had been so supportive and helpful within the whole process, when booking me a viewing, securing the property, assurance and through referencing.
Khalsa had also jumped onto the referencing side of things whilst also dealing with Lettings to provide me with the best possible experience ever.
I really appreciate their help and I do recommend when looking to rent, buy, sell or let your future home.
Thank you kings!!!... Read more
Tenant
5th Jun 2025 (9 mo. ago)
I have had a great experience with Kings Estates moving into one of their managed blocks in Southampton. Khalsa, the main negotiator, had helped me throughout the process as well as the rest of the team. I would highly recommend the agency.... Read more
Tenant
8th Apr 2025 (11 mo. ago)
A (Ashmanwilliams)
Kings estates are the best agents we have ever dealt with as renters. Every little and big request we have ever made has been actioned extremely promptly and their professional response is so good.
Thankyou for being helpful.
We are as you can tell happy tenants ????... Read more
Tenant
20th Mar 2025 (11 mo. ago)
Talia
Currently a student securing a property for the next academic year and have placed a holding deposit with King's in January. The team at King's have been nothing but informative and helpful, making the process as smooth as possible. Thank you to Dina and Maria especially for their patience and always being available to answer any questions and queries we have had. Look forward to moving in September!... Read more
Tenant
20th Mar 2025 (11 mo. ago)
W Cox
Avoid renting with Kings at all costs. We've had to constantly chase and argue with them over every issue in the property—many of which have been serious. Their incompetence has made an already stressful student life even worse, to the point where it’s affecting our mental health. If you value your time and sanity, look elsewhere... Read more
Tenant
20th Mar 2025 (11 mo. ago)
K Xx
I’m not one to leave reviews, however it’s been quite a mission trying to find the right place right location for me especially as I come from the valleys, I was warmly welcomed by a lovely young chap Pretham very professional he even told me local routes to access uni! He definitely listened to everything I wanted. His market knowledge and efficiency was amazing he helped we with all forms and evaluations thank you so much Pretham for making this journey happen!!... Read more
19th Mar 2025 (11 mo. ago)
S Yang
Amelija is very friendly, she helped me a lot. Very good service, always 5 stars, will recommend. Thanks:)... Read more
19th Mar 2025 (11 mo. ago)
L York
I think if you look at the date of these reviews it is evident that kings have actively taken down their previous reviews (which for anyone that has previously seen them will know how appalling they were) and I would suspect have made up these ones themselves as having that many reviews within the space of a week seems highly unlikely. We have had the worst experience with kings, they have been rude to me and my house (as well as many others students, which their old reviews exposed) and greeted us with an extreme lack of professionalism. We went 80 days into our tenancy with unsafe furniture, over a month without a working fridge and have been met with many other issues. We have had to go into their offices on many occasions to chase as we get no communication from them. They are appalling. We have been lied to and told they don’t have time to deal with our problems. Please do not let with them, especially if you are a student.... Read more
Tenant
19th Mar 2025 (11 mo. ago)
B Kuzia
I recently bought a house from King Estates, and James, the agent, was absolutely perfect. He was incredibly helpful throughout the entire process, making everything smooth and stress-free. His professionalism, knowledge, and support made a huge difference. I couldn’t have asked for a better experience—highly recommend!... Read more
Buyer
18th Mar 2025 (1 year ago)
B white
Just moved into my first home today, thank you Dina and Amelijia for all your hard work with the paperwork I know it wasn't easy. What a great team!... Read more
Buyer
17th Mar 2025 (1 year ago)
V K
Been using kings for many years.
Must say they have a great team. Excellent performance never been let down by them.
Highly recommend James and Ryan.... Read more
17th Mar 2025 (1 year ago)
T Cat
Kings are genuinely a fantastic source for housing information. I couldn't recommend them more. They are always happy to help, and you can always be in contact with them. If you need a reliable estate agency, look no further... Read more
15th Mar 2025 (1 year ago)
P Ricardo
As a student dina was very useful and i am happy with the proccess and how swift and easy it was and the help with any queries i have had.... Read more
Tenant
14th Mar 2025 (1 year ago)
S Hemsley
Great communication from Dina. Really helpful and polite.... Read more
13th Mar 2025 (1 year ago)
T Robinson
Super friendly and helpful. Dina and her team are an true asset to kings went beyond there job role to help me out... Read more
13th Mar 2025 (1 year ago)
J Jordan
James was extremely professional and knowledgable throughout the entire process. He listened to exactly what we were looking for and was able to show us round a number of properties that exceeded our expectations. His local area knowledge was extremely helpful and he was able to answer all of our questions fully.
We felt that James was very attentive and genuine throughout the entire process and we were able to find our next property with him.
I would highly recommend using James.... Read more
Buyer
13th Mar 2025 (1 year ago)
C Hart
James helped us to get the house of our dreams. All houses in the chain were dealt with through Kings, making the process a lot quicker and smoother. Thank you!... Read more
12th Mar 2025 (1 year ago)
C Lowe
James was super efficient, communicative and sold our property within a couple of weeks. A credit to King's and a great chap to deal with. Would recommend.... Read more
Seller
12th Mar 2025 (1 year ago)
P Baker
Great experience with Kings all-round, and James was excellent.... Read more
12th Mar 2025 (1 year ago)
S Foreman
James has worked so hard for us. He has kept us up with the progress of the sale. He has been proactive. He has done a great job. Thanks James!!... Read more
Seller
12th Mar 2025 (1 year ago)
S filipa
Delighted with the customer service, Dina helped a lot with all my queries in question with the references.... Read more
12th Mar 2025 (1 year ago)
S Rodella
Great team, with a very easy moving process. Thank you to the entire team for the patience and effort! Would definitely recommend.... Read more
12th Mar 2025 (1 year ago)