J Thompson
Superb Service... Read more
26th Feb 2026 (20 days ago)
suzannecat21
Laura has made a huge difference to every step of the sale process. She is by far the best estate agent I’ve ever dealt with. Exceptional professionalism and very easy to deal with. Clear and straightforward communication and amazing ability to resolve some of the complexities around negotiation of sale and dates.... Read more
Seller
24th Feb 2026 (22 days ago)
A Osborne
I find Kivells very helpful and supportive. The staff are always friendly and approachable when you pop into the office, and they’re very quick to respond to any questions or queries I have. They also helped me with letting out my rental properties and now manage one of them for me, making the whole process straightforward and stress?free. I would happily recommend them to anyone looking for a reliable and supportive team.... Read more
Landlord
6th Jan 2026 (10 weeks ago)
A Davies
Communication has been fantastic throughout our time with Kivells, super service.
At the time we were going through personal difficulties and the service we received was so smooth and straight forward it was amazing!... Read more
6th Jan 2026 (10 weeks ago)
J Taylor
Great service. Really happy with the team’s dedication. Got a great price for our house and the team’s sale progression assisted right through the conveyancing process.... Read more
Seller
8th Dec 2025 (14 weeks ago)
A GIBBS
Laura Westcott was excellent from viewing to collecting the keys. She answered emails out of office hours, so above and beyond what we expected.... Read more
14th Nov 2025 (18 weeks ago)
G Jones
We were selling a tenanted property which we had owned for a good number of years, we contacted several agents in the town to provide us with an estimated selling price and their terms of sale
Kivells were mid price range in terms of their fee.
We then contacted the office and were very pleasantly surprised how professional their approach was, on this basis we agreed the terms of sale.
We had quite a protracted sale which eventually completed thanks to the perseverance of the Kivells team... Read more
Seller
20th Oct 2025 (21 weeks ago)
T Flanders
The team at Kivells were nothing but helpful throughout the whole sale of my property.
Any questions I had were answered and the advice given was second to none.
I would highly recommend Kivells weather buying or selling your property. an excellent and highly professional company to deal with.... Read more
Seller
18th Oct 2025 (22 weeks ago)
M Ku?niar

In Polyphant’s lanes, where time runs slow,
And Cornish breezes soft do blow,
We came to see a home of grace,
A quiet bungalow, a peaceful place.
And there was Neil, with steady hand,
A guide both warm and deeply grand.
Though new to Kivells, his skill was sure,
Professional knowledge, calm and pure.
A Welsh-born heart, yet Cornwall’s song
Seemed in his manner to belong.
A well-trimmed beard, a kindly smile,
He walked us through each room, each tile.
Before that day, the phone had rung,
With Dan, whose welcome brightly sung.
The owner’s voice, so clear, so kind,
A rare assurance hard to find.
Together they form a noble pair,
With service built on trust and care.
Cornwall’s history, rich and deep,
Through Domesday ink does ever seep.
Launceston’s castle, on high stone crown,
Watched as we walked through this small town.
And in that moment, one could feel,
The timeless weight of Cornwall’s seal.
We thought of artists who shaped the land—
Hepworth’s sculpture, Nicholson’s hand,
Turner’s skies of restless light,
The Cornish coast in paint so bright.
And just as they revealed the view,
So Neil revealed a vision too—
Not canvas, brush, nor marble face,
But homes where life can find its place.
Estate agents come in many a name,
Some famous long in London’s game,
Yet here in Launceston, none could exceed
The warmth and care of Kivells’ creed.
For where others sell with hurried tone,
Neil made each house feel like a home.
So here’s our praise, both glad and true,
To Dan, whose word first welcomed through,
And Neil, whose guidance shines so bright—
A beacon in Cornwall’s morning light.
For should you seek in Kernow’s land,
A home to hold with heart in hand,
Look to Kivells, and you will find,
Profession matched with soul and kind.... Read more
30th Sep 2025 (24 weeks ago)
K Tocknell
We would definitely recommend Kivells if you are looking to sell your property... Read more
Seller
13th Apr 2025 (11 mo. ago)
T Skeggs
Couldn't have been more pleased with the level of communication, professionalism and curtesy showed by Kivells. From booking of the initial visit to view the property, to completion, they have been nothing but a delight to deal with. Would highly recommend them to anyone buying/selling a property.... Read more
Buyer
10th Apr 2025 (11 mo. ago)
S Bevan
Jess and Emily were fantastic, always available if any questions, kept up to date with each step. Thank you so much... Read more
4th Mar 2025 (1 year ago)
D longshore
Excellent agents, old school values, modern business methods, friendly and efficient.... Read more
2nd Mar 2025 (1 year ago)
J Stokes
We were absolutely delighted with the services we got from Kivells Ltd.
The selling of a house is a minefield but we felt safe, well informed and assured every step of the way.
We would not hesitate to recommend this company.... Read more
Seller
7th Feb 2025 (1 year ago)
K Gale
Very helpful and professional... Read more
7th Feb 2025 (1 year ago)
R Wallace
I cannot fault the way that the staff at Kivells have dealt with the sale of our property. We initially dealt with Will who showed prospective purchasers round and then Laura who dealt with progression of the sale. Both dealt with the sale in a very professional and friendly manner from the outset. Laura kept us updated on a regular basis as to how the chain was progressing and finally getting it across the line after a lot of hard work on her part. HIGHLY RECOMMEND, THANK YOU.... Read more
Seller
26th Jan 2025 (1 year ago)
I Vickery
A big thank you to Laura, she has gone above and beyond in making sure our house move went to plan. All in all, it’s been a great experience dealing with Kivells, would well recommend.... Read more
24th Jan 2025 (1 year ago)
G Matthews
Laura,William and everyone we dealt with at Kivells estate agents have been absolutely fantastic from start to finish thank you for all your help.... Read more
18th Jan 2025 (1 year ago)
G Maunder
Fantastic experience while buying our first house, Will and Laura were brilliant and helped in every way possible and communicated everything swiftly and effectively throughout the process. 10/10!... Read more
Buyer
18th Dec 2024 (1 year ago)
L Matthews
Very poor service, communication poor, can't answer basic questions and rubbish at getting back to people. Would give them minus 5 stars if could.... Read more
8th Nov 2024 (1 year ago)
J Collins
The property sold to the first viewer, with no chain so I accepted an offer under the asking price for a quick sale, which was still more than I expected. Thanks to Laura for guiding me through the process.... Read more
Seller
17th Oct 2024 (1 year ago)
J C
Same again just pushing stuff and not listening to what I want .. again it's just the people .small minded and just rude... Read more
9th Aug 2024 (1 year ago)
J Wyatt
Good agents; lots of communication, but can be slow at times. Friendly staff, easy to find.... Read more
16th Jul 2024 (1 year ago)
K mckiernan
Very helpful and responsive... Read more
21st Feb 2024 (2 years ago)
L Sharp
Kivells Launceston office are brilliant! I have used the letting department for more than 4 years. Jessica Smith really could not be more friendly, helpful and efficient and the same with the rest of the team there. An exceptionally good service.... Read more
Landlord
16th Nov 2023 (2 years ago)
C Barnett
Great people to do business with... Read more
21st Sep 2023 (2 years ago)
K Brown
Utter disgrace no wonder estate agents have such a bad reputation.... Read more
28th Apr 2023 (2 years ago)
leannemazgaj
Never replied. Kivells all over, luckily we still have others to choose from!... Read more
1st Apr 2023 (2 years ago)
Charlotte
Brilliant estate agents! Elsie and the team went above and beyond for me when I purchased my house, kept me well informed and were very professional throughout. Thank you!... Read more
Buyer
18th Jan 2023 (3 years ago)
S Brooks
5 star service from start to finish,on buying our property,would highly recommend, Thankyou Laura
Will use again in future
Best wishes... Read more
Buyer
7th Oct 2022 (3 years ago)
C Cassidy
Excellent customer service. Very professional... Read more
28th Jul 2022 (3 years ago)
T Wishart
The best estate agents I've dealt with. Thank you... Read more
24th Jul 2022 (3 years ago)
P Mallett
Amanda, at Kivells Launceston Office, was keen to listen to our needs, and she got our house sale/purchase moving remarkably quickly.... Read more
12th Jul 2022 (3 years ago)
K Parish
Really good and friendly customer service.... Read more
13th Apr 2022 (3 years ago)
P Christie
Laura was extremely helpful, and took time to listen to our needs and information we would need to purchase... Read more
Buyer
26th Feb 2022 (4 years ago)
S Askew
Such an amazing service. Amanda and Laura were both so friendly and helpful and went above and beyond what was expected. They chased the solicitors from both sides constantly and kept me updated throughout. I can honestly say that the sale went through as quickly as it did because of them. Will absolutely be going through them if I sell my house in the future.... Read more
Seller
8th Feb 2022 (4 years ago)
A McEvoy
Faultless friendly staff... Read more
12th May 2021 (4 years ago)
P Hendon
Many thanks to Jonathan of Launceston, Kivels for all his help & advice, l found him to be very professional & knowledgable.
I wouldn’t hesitate using Kivels again... Read more
25th Jul 2020 (5 years ago)
J Mcillmurray
Many thanks to Elaine, David and all the Kivells staff who helped us make our dream move to Devon last month. It was a huge undertaking and after finding our 'Forever Home' everybody in the office we talked to were more than happy offer advice and help with every single question we had.
The professional and friendly service provided helped with the experience.
Because of the distance we were travelling on the moving day, we were greeted by David at the doorstep with keys in hand. This was a massive help as we would have arrived at the office after closing time and it also helped our removal company unload one of the lorries.
Thank you so much - we really are so happy... Read more
Buyer
18th Mar 2020 (6 years ago)
D Groves
We recently sold and purchased through Kivells, we found them to be extremely helpful throughout the whole process. We dealt with David Turnbull who went the extra mile to ensure everything went through very smoothly, nothing was too much trouble and he gave good honest advise from start to finish. We cannot recommend them highly enough.... Read more
Seller
16th Feb 2020 (6 years ago)
G D
David, Elaine and the staff at Kivell's Launceston have been very helpful, communicative and transparent with all of my dealings while selling my house. I appreciate the regular updates and the early facts and figures regarding the interest in my property. Thanks to all involved... Read more
Seller
14th Feb 2020 (6 years ago)
C hilless
Great estate agents. Staff are friendly, engaging and helpful.... Read more
12th Jan 2020 (6 years ago)
J Corey
Having had recent experience of others in the town I can confidently say Kivells are the best estate agents in Launceston. David, and the team, presented our house, in Roydon Road, for sale very professionally and quickly found us a buyer and are following up with excellent support. I can recommend Kivells as the best way to sell your house in Launceston.... Read more
Seller
18th Dec 2019 (6 years ago)
B Lyon
Excellent service with a smile !... Read more
4th Dec 2019 (6 years ago)
L muck
Brilliant staff... Read more
22nd Nov 2019 (6 years ago)
S hernandez-grose
Fantastic service!....Elaine worked so hard on our behalf to push the purchase through! Thank you!... Read more
Buyer
1st Nov 2019 (6 years ago)
C pierre
My brother in law was suppose to be moving in to a property today, it is filthy. Broken drawers and rank bathroom. I think this is such bad service as they take the deposit and give bad service :(... Read more
11th Jun 2018 (7 years ago)
C INWOOD
Excellent communication we live in a house let through this office. We have had a few problems with the house and all was sorted out very quickly. They rang to check we were happy. Reccomended. Chris Inwood... Read more
Tenant
27th Jul 2015 (10 years ago)