My experience of Guru’s sales team is good. However, the property management team is very rude and would not help the tenants solve the problems after you rent the property. They only asked the tenants for money.... Read more
Tenant
8th Dec 2023 (2 years ago)
A Areef
It's been a pleasure working with the LPG team! Thank you for being so professional, organised and responsive.... Read more
3rd Nov 2021 (4 years ago)
M zhang
Mithu provided a fantastic professional and personalised service throughout the search and renting process.Let it’s much easier for me.... Read more
Tenant
21st Oct 2021 (4 years ago)
L yezi
They are so efficient and nice people. Thanks to Mithu, he helped a lot about move in.... Read more
8th Oct 2021 (4 years ago)
A Sigona
FRIST THING; absolutely kindle and Super Professional
Litterally AMAZING! I've used plenty of other estate agents in the past and they are not a patch on LONDON PROPERTY GURU. I was moving into a new home , this guys made the whole process so easy and stress free. Mithu are readily available via email and whats app. Brilliant service. Transparent. Professional. And I LOVE my new apartment.He made me feel very comfortable and instantly settled, and this guy is really able to solve everything. Would DEFINITELY recommend, especially over all other estate agents in the UK.
Well done Mithu... Read more
Tenant
19th Aug 2021 (4 years ago)
S K
Malina and Mithu were prompt and efficient in searching for a suitable apartment for my family. They were also extremely professional in handling the contract and went the extra mile to make sure our needs were taken care of. After a lengthy search and numerous agencies, I am glad that LPG was able to meet all of my requirements. I would strongly recommend prospective tenants engage their services.... Read more
Tenant
15th Jul 2021 (4 years ago)
C siersma
Absolutely AMAZING! I've used plenty of other estate agents in the past and they are not a patch on LPG. I was moving into a new home and had to do so REMOTELY. LPG made the whole process so easy and stress free. Malina and Mithu were readily available via email and whats app. Brilliant service. Transparent. Professional. And I LOVE my new apartment - an apartment I moved into without ever viewing it in person! They made me feel very comfortable and instantly settled. Would DEFINITELY recommend, especially over all other estate agents in the UK.... Read more
Tenant
2nd Jun 2021 (4 years ago)
I Ma
Recommend this agent a lot, especially for international landlord! Manila let my property very quick during post COVID-19. Kavita is very conscientious to manage my property. Thanks them a lot.... Read more
Landlord
12th Mar 2021 (5 years ago)
T McColgan
Candice and Malina were very helpful. The tenancy paperwork was all handled quickly and efficiently.... Read more
Tenant
2nd Feb 2021 (5 years ago)
S Akmal
I am extremely lucky to have come across this agency .
Shahida and Malina are the best agents I have ever dealt with
I highly recommend them and will definitely be coming back... Read more
13th Jan 2021 (5 years ago)
B South
We needed to find a place fast! Malina and the team managed to get everything in place by Friday and simultaneously orchestrate it all over the weekend to have everything in place for a move in by midweek the following week. They were understanding about the timeframe and kept a cool to the very last minute. Ever since they've been understanding, helpful and quick to act.... Read more
Tenant
16th Nov 2020 (5 years ago)
A Laffay
Amazing staff!
From day one I managed to find the place that fits me best with Malina, then the support received from Patrycja and Sarah was amazing! I could not recommend a better agency.... Read more
Tenant
16th Nov 2020 (5 years ago)
L Andreae
London Property Guru (Riverside Quarter, Wandsworth) have been brilliant from day one. Incredibly responsive, professional, helpful and kind. They do what that say they will do. Many thanks - thoroughly recommended.... Read more
23rd Sep 2020 (5 years ago)
G Sung
I used LPG to let my apartment and was very happy with the service. They were very responsive and made the process easy for me.... Read more
Landlord
11th Aug 2020 (5 years ago)
S Railton
In the 20 years I've been renting I have never come across a lettings negotiator as polite and professional as Malina! She puts the client's wishes first and paid great attention to my needs and requirements. Malina continued to support me after an offer was made and throughout the whole process of finalising a deal, going above and beyond her role. Thank you to London Property Guru for their knowledge, efficiency and professionalism - you have found the perfect home for me!... Read more
Tenant
30th Jul 2020 (5 years ago)
J R
London Property Guru are the most professional and efficient agency I have dealt with. Amazing service from the start. Malina went above and beyond to make sure we found the right property and once we found the flat Patrycja and Sarah supported us with all the documents and move in details. I would highly recommend using LPG.... Read more
24th Jul 2020 (5 years ago)
E Watson
Our experience with London Property Guru was superb from start to finish, they were very professional throughout, always responding to any queries urgently and ensuring we were satisfied with the service and our new property. They were very thorough with the information and service provided and very friendly with all the contact we had. London Property Guru provided a much better all round service than many other agencies.... Read more
22nd Jul 2020 (5 years ago)
L Ballard
After dealing with a few different property agents in London I can honestly say London Property Guru are the most professional and efficient agency I’ve dealt with. Patrycja especially has been extremely responsive and helpful throughout the referencing procedures.... Read more
14th Jul 2020 (5 years ago)
L Gale
I rented from these guys 3 years ago. Awful. They knowingly moved me into a property with rats. The landlord didn't want to pay thousands to have the problem fixed... Hide the rat poison (leave property fallow for 2 weeks); wait for tenant to discover rats; add more rat poison. Don't show any remorse.... Read more
Tenant
10th Apr 2020 (5 years ago)
F McCallion
I would recommend LPG to anyone. From initial contact from Theo to the signing of the tenancy agreement, seamlessly managed by Patrycja, it was a pleasure.... Read more
Tenant
17th Feb 2020 (6 years ago)
J Cooper-keeble
I would highly recommend London property Guru, especially Melina.
Melina went above and beyond to help us find our perfect property and get us in as quickly as possible.
With a few unwanted obstacles in the way it wasn't long before Melina thought of a suitable solution. She truly was amazing.
I will be sending all of my friends or family searching for properties to Melina as I know it is guaranteed they will be taken care of. We couldn't be any more grateful for your help.
Thanks again Melina, you are the Best!!!!... Read more
Tenant
5th Feb 2020 (6 years ago)
L More
Great apartment, great services and great availability! I've found the perfect place for me thanks to London Property Guru!!
Kind staff and George, the boy who helped me and showed me the apartment, has been very helpful and available with me.... Read more
Tenant
15th Jan 2020 (6 years ago)
L Burke
Very helpful and quick response... Read more
28th Dec 2019 (6 years ago)
P Ferreira
I would like to thank Kavita and the team for helping us let our buy-to-let property in Wimbledon. They found us a fantastic tennant. Professional service all round.... Read more
Landlord
9th Dec 2019 (6 years ago)
O Johnson
Malina was extremely helpful when keeping me up to date with potential new properties and never let me down with the quality and criteria I was looking for. Would 100% recommend.... Read more
6th Dec 2019 (6 years ago)
J Pepper
Awfully disorganised. Asked to be removed from their mailing list twice and they still kept sending me emails.... Read more
17th Sep 2019 (6 years ago)
J P.
We're having a wonderful experience with the agency, notably thanks to the hard work of Melissa and Malina. They have been here to listen to all our needs and the services were beyond expectation for now.
Julie... Read more
2nd Apr 2019 (6 years ago)
H Fudakowski
The Team at Property Guru went out of their way to find me good tenants at a time of year which is challenging. They were careful to meet my needs and made the transaction a positive pleasure.... Read more
Landlord
23rd Jan 2019 (7 years ago)
D pinto
Undoubtedly are one of the best had come across and helped us find the perfect home. Very Happy with everything..the staff who we dealt with were very friendly and helpful specially Malina who was very helpful and made sure everything went smoothly..I would highly recommend them ???? feeling home away from home!!... Read more
Buyer
11th Dec 2018 (7 years ago)
V H
We just rented our first apartment in London, all thanks to Malina's support. She was professional and extremely helpful. She was quick in booking viewings of places we were interested in, but she also offered alternatives that still met our expectations.
Malina, and the rest of the team that dealt with us, Kavita, and Costa were always friendly and responsive. They made every effort possible to resolve our questions and ensure that we got the place we wanted.
They put customers first. I happily recommend them to everyone.... Read more
Tenant
9th Dec 2018 (7 years ago)
N Khandelwal
Lovely experience with this estate agent Mallina.. for a new comer like me in a city like London , it’s so important & helpful when people around u give u real and trustworthy advices .. mallina really helped me with her honest feedback to all my concerns .. thanks so much and much appreciate your warmth and professionalism!!... Read more
29th Nov 2018 (7 years ago)
M Zuleta
Every agent was extremely helpful, kind and supportive almost 24/7. It was my first time renting through an agency and even though the process can be tedious if you are a student it is worth it ! Thank you to Malina specially for always being there for me ! Id definitely recommend this service.... Read more
Tenant
26th Nov 2018 (7 years ago)
M vendramin
I highly recommend this estate agent , the staff was helpful and chilout especially Malina,she was kind and honest about the properties she show us. Good to see there still estate agents you can trust !... Read more
26th Nov 2018 (7 years ago)
L Y
Excellent, professional, efficient and friendly service from day one. I highly recommend London Property Guru to anyone looking to rent out a property with peace of mind as to a good job being done on your behalf. Many thanks to the whole team that assisted in finding a suitable tenant that moved within 9 days of our initial meeting. Good work!!... Read more
Landlord
28th Oct 2018 (7 years ago)
E Chamberlain

Extremely poor service. Very clearly told this estate agent on several occasions that I would not have a contract of employment. We were told it was fine to proceed with a guarantor.
Told to get all referencing sent in 24 hours later otherwise the referencing company would ‘lose interest’. (Despite us paying a fee!!). The woman that represented the referencing process in London Property Guru was very unprofessional. She completely contradicted her colleague who had told us a guarantor would be fine.
She was very patronising, and told me I had
‘misrepresented’ myself. She shared the rest of the groups starting salaries openly. She told me not to pick up the phone to her colleague any more and to only listen to her. I pointed out how highly unprofessional this was and requested to speak to her manager. She told me she did not have a manager and was her own boss. Needless to say, the branch manager, Costa, was surprised to hear this. Costa was the only individual in this whole process that was helpful and professional.
We later failed the referencing and got told we had lost the house. Bizarrely, the referencing company rang us asking obscure questions about our finances and tax returns (incredibly probing and in depth). We noted that we had lost the house and the referencing company said this was the first they had heard of it. We lost our holding fee of £500.
All in all, very unprofessional, delving too far into and sharing personal info. The good reviews seem to be fake - pay attention to the bad ones!... Read more
Tenant
7th Sep 2018 (7 years ago)
F Chao
Has been using the agency for years, will use them again.... Read more
10th May 2018 (7 years ago)
S Hassan
Great team, hard-working and very reliable. well deerved to be recommended with 100% satisifiction. will be using you again.... Read more
20th Apr 2018 (7 years ago)
T Lee
Highly recommended if you’re looking for a effective, efficient and professional estate agency. Experienced in all domains including letting the property within a few viewings, effective marketing and property management a seamless service. I’ve dealt with other outfits in my time but a big thumbs up to the team at Londonpropertyguru, they respond uber quick and outshine the rest! Thanks to Zeena in property management side for dealing with references, contracts and payments. Needless to say a big thanks to Ed and his team in proving yet again they are miles ahead of the rest.... Read more
Landlord
10th Apr 2018 (7 years ago)
P Rennie
We decided to make an offer for one of the properties LPG were offering to rent - within 48 hours our offer had been agreed and Zeena was in touch to arrange the referencing. Ten days later we signed the lease and moved in. Zeena did a great job - fast and efficient throughout - great telephone manner and nothing was to much trouble. I have no hesitation in recommending LPG or Zeena, give them a try you won't be disappointed.... Read more
Tenant
3rd Apr 2018 (7 years ago)
O Ar
Dealing with Ed has been a pleasure, acheived the best price possible and over my expectations with the serivce he provided. I will defenitly be using them and recommeneding thier service to family and friends.... Read more
1st Dec 2017 (8 years ago)
H Astar
Fantastic service provided by a very friendly, professional estate agent called Omar. Found us a lovely apartment in Wimbeldon to our requirements and demands. Was a suitable apartment within our budget too. I would highly recommend to deal with Omar from London Property Guru as my experience was pleasant and he was efficient and fast in finding us the property we wanted.... Read more
Tenant
10th Jun 2017 (8 years ago)
P D'Urbano
Helped us find a great house to let in no time. Easy process. Didn't really interact after that.... Read more
Landlord
12th Apr 2017 (8 years ago)
A areef
My experience with London Property Guru has undoubtedly restored my confidence in estate agents... Omar is one of the most motivated individuals I have come across, his unmatched professionalism and vibe truly makes him stand from the moment he called me. His sharp and well-oriented approach has honestly left me with a lasting impression. Thank You!... Read more
27th Oct 2016 (9 years ago)
S Maitland
Horrendous experience. Very Rude. Would never deal with them again.... Read more
14th Oct 2016 (9 years ago)
D Herrera
Have worked with them on many occasions and each time they have work hard to secure the right Property at the right price. One of the most professional and kind agents I have deal with.... Read more
20th Aug 2016 (9 years ago)
D Munkey
Great estate agent and a very helpful team. We would highly recommend them. Thanks guys... Read more
3rd Aug 2016 (9 years ago)
R Ellisson
Have used these guys a couple of times, each time have work hard to secure the right flat for me - good guys to deal with... Read more
Tenant
21st Jun 2016 (9 years ago)
K Reed
Bad, stressful experience. Didn't trust them (especially when they fed me a line about their software not working if the monies weren't received!) and so lost out on a flat I really liked. Given only 24hrs to complete all the reference checks and was asked to pay upfront rent before the references were passed or had a tenancy agreement. When I refused to meet their timescales I was told I would lose the £500 'commitment fee' although they never provided written terms or conditions for this. However they thankfully agreed to returning £250. Unprofessional and best avoided.... Read more
Tenant
17th Jun 2016 (9 years ago)
H Tinnelly
Unprofessional outfit who don't care about customer service. Had a complaint about my neighbour's property and nearly a week later it's not resolved. No call back despite promises to. Staff I spoke to were patronising and condescending. Have heard their estate agent shouting in the house next to mine. All in all, just a terrible experience and I'm not even dealing with them for my house. NEVER would.... Read more
18th Apr 2016 (9 years ago)
Matt
Dealing with Ed has been a pleasure, acheived the best price possible and over my expectations with the serivce he provided. I will defenitly be using them and recommeneding thier service to family and friends.... Read more