S Robinson
Demi has been super helpful on my search for my new home! Honestly, very diligent in his approach and very personable. Thank you for all your help sir!... Read more
20th Feb 2026 (26 days ago)
P P
We had a brilliant experience with Lewis from start to finish. Buying our first home was a big step for us, but he made the whole process feel straightforward and stress-free.
He was always approachable, down to earth, and quick to respond to any questions we had (and we had plenty!). Nothing ever felt like too much trouble. He kept us updated throughout and made sure everything moved along smoothly.
We genuinely felt like he cared about getting the right outcome for us, not just completing a sale. We’re very grateful for his help and would absolutely recommend him to anyone buying or selling.... Read more
Buyer
16th Feb 2026 (30 days ago)
An excellent service from start to finish. Ria Strugnell was punctual, courteous, and took the time to explain the process clearly. I felt listened to and well advised throughout. Thank you for making what could have been a stressful task feel straightforward and reassuring.... Read more
Seller
30th Jan 2026 (7 weeks ago)
J Lee
Ria of Mann Countrywide recently carried out a valuation on a BTL property I plan to sell in Gillingham. She responded promptly with photos and an accurate and helpful valuation. She then went further to outline the options for selling and was a mine of useful information. She was obviously very knowledgeable and invested in getting the best out of the deal for me personally - I was very impressed and felt she went way beyond what other estate agents offered by way of a service.... Read more
Seller
29th Jan 2026 (7 weeks ago)
A Mukid
Great team over at Mann Gillingham, Angel and Ria have both been very helpful in my property journey. Thank you :)... Read more
15th Jan 2026 (9 weeks ago)
H Ingleton
Couldn't recommend Ria the manger at Mann enough, she was so helpful at my viewing and really explained to me my options in detail.... Read more
15th Jan 2026 (9 weeks ago)
L Leggett
Ria was really helpful and patient in supporting me through the house buying process with Mann Gillingham.... Read more
Buyer
15th Jan 2026 (9 weeks ago)
S Thian
Went into Gillingham office recently, my queries were answered quickly and efficiently, brilliant service... Read more
12th Jan 2026 (9 weeks ago)
A Sarateanu
A great team, good at service and communication. Unfortunately, we didn’t get the house we wanted; however, their effort was much appreciated. They were helpful and supportive.... Read more
31st Dec 2025 (11 weeks ago)
S Jambawo
The team have been super responsive and really helpful in helping me find me first home! They took the time to understand exactly what I was looking for and made the viewing process logistically easy!... Read more
Buyer
30th Dec 2025 (11 weeks ago)
A (Al)
I recently sold my property through Mann & Country Estate Agents in Gillingham and couldn’t be happier with the service I received. From the very first valuation to completion, the whole team was professional, proactive, and always available to answer any questions.
They gave me clear, honest advice on pricing and marketing, which led to a lot of interest straight away. The photos and listing were excellent, and they kept me updated at every stage of the process. Communication was always prompt and friendly, and I really felt like they had my best interests at heart.
A special thank you to " Ria and her team" for going the extra mile to keep everything on track, even when there were a few bumps along the way. The sale went through smoothly, and I couldn’t recommend Mann & Country highly enough to anyone thinking of selling in the Gillingham area.... Read more
Seller
12th Dec 2025 (14 weeks ago)
Gracie
I would 100% recommend Mann in Gillingham. I sold my property with them after contacting many other local agents, and decided to choose Ria. I couldn't thank her enough for being so informative and helpful through the entire process.... Read more
Seller
4th Dec 2025 (15 weeks ago)
D Barnes
Have just listed my House with Ria at Mann Gillingham, and they sold it within 2 weeks at a tough time in the market to sell! The whole team at Mann was approachable, kind, and supportive. Before showing my house to potential buyers, Angel and Demi—who handled the viewings—even stopped by beforehand to ask any questions they thought might arise so they could respond knowledgeably.
On viewing days, although it was raining, they politely asked buyers to remove their shoes (which I noticed on my Ring doorbell), and when I returned home, they apologised for any water that may have been left on the kitchen floor from wet shoes after visiting the garden. What really made an impression was how respectful they were.
I want to express my appreciation for Ria, Angel, and Demi at Mann for their professionalism, friendliness, and exceptional service—I highly recommend them.... Read more
Seller
4th Dec 2025 (15 weeks ago)
J O
Ria exemplified excellent customer service and was really helpful with getting my meeting booked.... Read more
19th Nov 2025 (17 weeks ago)
C Denne
Great service from the branch manager Ria... Read more
14th Nov 2025 (18 weeks ago)
L Charles-Richards
Had an enjoyable experience as a first time buyer with Mann in Gillingham. I was very anxious about the whole process but they assisted me all the way. The whole team were pleasant and helpful. I would definitely recommend!... Read more
Buyer
19th Oct 2025 (21 weeks ago)
C Smith
I called into gillingham branch recently to enquire about a property. I was met by Ria who was extremely helpful and answered all of my questions and queries she was very knowledgeable and very professional... Read more
8th Oct 2025 (23 weeks ago)
T Ekpo
The young and beautiful lady told time to explain the importance stuff I needed to know to my understanding and was so patient with me and my husband. I recommend her services. Thanks... Read more
E Hawkes

We had a fantastic experience with Mann estate agents from start to finish. The team were extremely professional, approachable, and proactive throughout the whole process. Communication was excellent – we were kept updated at every stage and always felt reassured that things were moving forward smoothly.
Their expertise and knowledge of the market were clear from the outset, and they gave us great advice that really helped us feel confident in our decisions. They were very accommodating when it came to arranging viewings, always flexible with timings and making everything as convenient as possible for us.
What really stood out was their enthusiasm and genuine commitment to helping us. Nothing ever felt like too much trouble, and they always went the extra mile to make sure we were comfortable and well-informed. Their friendly and positive attitude made what could have been a stressful process feel easy and enjoyable.
We would not hesitate to recommend Mann estate agents to anyone looking for a professional, reliable, and personable service. A truly excellent experience!
Thank you! Erin and Bec.... Read more
20th Aug 2025 (6 mo. ago)
S Kisser
Amazing experience and service with all the staff at Mann Estate agents in Gillingham. Ria called me about an upcoming proerty due to come on the market and it happened to me my dream new home which I am now in the process of purchasing. All the staff at the branch are so lovely, welcoming and helpful Angel, Ria and Lauren the in house Mortgage broker is also amazing helping me with every step of the way to getting my mortgage agreement ready.
I would definitely recommend to anyone to register, contact and visit the branch.... Read more
Buyer
19th Aug 2025 (6 mo. ago)
C Bal.
Great experience with Mann Gillingham. As first time buyers we came across to different estate agencies but ended up choosing to go ahead with Ria and her team (Olivia and Angel )and couldn’t have been more happier. They are extremely professional agents with great customer service ,very knowledgeable and supportive and great communication skills every step of the process. Couldn’t thank you enough ladies .... Read more
Buyer
4th Aug 2025 (7 mo. ago)
S Lock
I think Ria and Angel have done amazing as it's my first time buying they moved pretty quick to sort out the things nesserery to get the ball rolling I can't thank them enough!... Read more
Buyer
1st Aug 2025 (7 mo. ago)
B Pratt
Was selling a property on behalf of my father. After discussions with the team, in particular Ria, we opted for the modern method of sale. We sold the property quickly in a challenging market and completed within 56 days of the auction closing. The team at Mann were always helpful, responsive and took the time to answer any queries we had. Would definitely recommned.... Read more
Seller
31st Jul 2025 (7 mo. ago)
W Blackman
Everything was dealt with in a timely manner. Ria always returned my calls as soon as she was avaliable. Reece the mortgage adviser listened and helped me find the perfect mortgage for me. My move took from boxing day untill early july so not too long. My buyer was a bit of a pain but Ria says it will work out in the end and it did.Thanks Ria and team... Read more
Seller
25th Jul 2025 (7 mo. ago)
A M
The agents were really helpful and ensured a smooth process form start to finish of me buying a property. Olivia and Navid were helpful and kind adn eeveryone we spoke to when they oicked the call , were very kind. Thanks... Read more
Buyer
22nd Jul 2025 (7 mo. ago)
L Ismore
My experience with Mann Gillingham was the worst I’ve had with any estate agent. I felt completely pressured and manipulated throughout the process. Ria Strugnell, the branch manager, told me I wouldn’t get the property unless I went through their mortgage broker, which came across as blackmail.
Their focus seemed entirely on money, not customer care. No welcome card, no gesture when I moved in, just stress and pressure from start to finish. Avoid at all costs.
If you’re looking for a smooth, respectful renting or buying process, I strongly suggest looking elsewhere.... Read more
Tenant
18th Jul 2025 (7 mo. ago)
L Dean
We have recently should our house with Mann Gillingham. I found the service very helpful. Ria supported us a lot and helped us over the finishing line!... Read more
Seller
14th Jul 2025 (8 mo. ago)
N Morgan
Thank you to Ria for making this as painless as you possibly could. I really appreciate the communication and support throughout the sale. Big thanks to Angel and Olivia too - between you all, this has been far less stressful than previous experiences.... Read more
Seller
2nd Jul 2025 (8 mo. ago)
O Reid

I can't speak highly enough of Ria and the entire team at Mann Gillingham! They were absolutely fantastic throughout the purchase of our new home. As a first-time buyer, there were many moments where I felt completely confused and overwhelmed. But Ria and her team were incredibly supportive, clearly highlighting every step that needed to be taken to complete the purchase. Their guidance was invaluable.
We also faced the dreaded broken chain, which could have been incredibly stressful, but Mann Gillingham handled it with such professionalism and efficiency. Their communication was consistently superb, regular updates, proactive calls, and always keeping us in the loop, even when things were uncertain. It made such a difference to have their support and guidance every step of the way.
From our initial viewing to finally getting the keys, it was genuinely a pleasure working with them. If you're looking for an estate agent that is supportive, communicative, and truly puts their clients first, especially if you're a first-time buyer needing that extra guidance, I 100% recommend Ria and her team.
Thank you for making a potentially difficult process so smooth and positive!... Read more
Buyer
30th Jun 2025 (8 mo. ago)
J Degiorgio
We have recently gone through the Iamsold route of purchasing through Mann.
It was very simple and the whole team looked after us throughout. The fee structure is explained before any bids are made and we will return again in future.... Read more
Buyer
8th Apr 2025 (11 mo. ago)
J Donlon
Ria is amazing. Can’t thank the team at Gillingham enough. Look forward to doing lots more Buisness in the future .... Read more
1st Apr 2025 (11 mo. ago)
S Craze
Had a great experience with Mann whilst purchasing our property. Reece and all the staff there we so helpful throughout the whole process answering all my questions (there were a lot lol) and helping with anything I didn't understand. Would definitely recommend. ????... Read more
Buyer
19th Feb 2025 (1 year ago)
A Adegbenro
The team at MANN estate Agent, Gillingham are most professional, very warm and friendly. Ria and her team went over and above to meet my tight deadline finding me with a home through her seamless service.... Read more
10th Feb 2025 (1 year ago)
M Hayes
Mann & Co Gillingham branch have been great so far. I was anxious about selling my house but they have made me feel comfortable and confident in looking after me and my home. They had done lots of research in to my selling potential before they came to do my valuation. This put me at ease that they would be the right choice of estate agent for my house move.... Read more
Seller
1st Feb 2025 (1 year ago)
V Csepeg?-Soós
Great service from Mann Estate in Gillingham, they were very efficient and professional during the entire process. Their communication with us was excellent and they responded to any requests we made as a first buyers.
I would definitely recommend them if you want to buy house making it as stress free as possible.
Thank you... Read more
Buyer
30th Jan 2025 (1 year ago)
S JOHNSON
Had a lovely and pleasant experience right from the start. Ria, Reece and Jayne are doing an exceptional job and in a very professional way.
I can’t thank Ria enough as she was not hesitant to help me even during out of office hours.
I would recommend them to all my friends and colleagues. Keep up the great work.
God bless.... Read more
28th Jan 2025 (1 year ago)
K Williams
The team were so lovely and helpful, we've spoken to a lot of companies over the past few months and Mann were by far the most supportive, professional and helpful. Really took time to understand our needs and find properties to suit us. Special shout out to Ria and Jane who were lovely to talk to throughout our experience... Read more
21st Jan 2025 (1 year ago)
Would like to thank Ria, Richard, and Eva for their help in selling my mother’s house.
There was always someone at the other end of the phone keeping us informed of how the sell was going .
Thanks again.... Read more
Seller
21st Dec 2024 (1 year ago)
R Burdun
I am very pleased with the excellent service provided by Mann estate agency in Gillingham. The agent was incredibly professional, attentive, and made sure that every detail was handled correctly. I would highly recommend this estate agency for those who are looking to buy or sell property.... Read more
2nd Dec 2024 (1 year ago)
J Degiorgio
I have been searching for investment properties in the area, Ria came across a property which would suit the specification we were searching for. We have dealt with Ria from start to finish & the whole process has been very professional. We are in the process of finding more properties with Ria’s expertise and knowledge based on our specifications. Absolutely recommend.... Read more
Buyer
30th Nov 2024 (1 year ago)
J Izard
All the team were first class, especially Ria and Richard. They advised and supported us throughout the process of selling and were always one step ahead, anticipating problems and helping the whole transaction progress smoothly and without a single hiccup. I'm so glad we chose Mann's to handle this for us. I recommend them without hesitation.... Read more
Seller
29th Nov 2024 (1 year ago)
M Andersson
Great experience with the team in Gillingham. Very helpful and responsive. Good communication and drove the sale thru. Was selling a parents property so I wasn’t local but Richard Sawyer went out of his way to provide the support I needed.... Read more
Seller
11th Nov 2024 (1 year ago)
O Edokpolor
What an experience to deal with the team and staff's at mann properties Gillingham branch. They are always willing and there to help you with all your needs, Very knowledgeable particularly with aspect of looking for the best rates mortgage.
Just what to say many thanks to Reece and Eva Barrow for the support they have given me to date. Looking forward to doing more business with you all.
Thanks.... Read more
1st Nov 2024 (1 year ago)
P lisa
We are half way through the process of buying our very first home, we approached a number of estate agents, but ria at mann gillingham was by far the most welcoming! We booked to view our first house with ria and fell in love with it, ria was so professional and then talked us through the process of putting an offer in on the property. Explaining each step of the way.
Ria has gone above and beyond every step of the way, calming my nerves and worries keeping me updated knowing how much of a crazy nervous lady iv been and not once has she complained about the ton of calls iv already made to her ( so sorry lol) this is a whole new process for both me and my hubby, so thankyou ria you have been our absolute superstar ????
Reece also has been a Brilliant help in sourcing our mortgage for us, helping us go through all the paperwork as I just didn't have a clue so thankyou too reece.
Mann at gillingham thankyou for everything you have done for us so far ????
Lisa and Ross... Read more
Buyer
28th Sep 2024 (1 year ago)
G Marchand
Mann sold my house for me. I approached three estate agents but it was immediately obvious to me that Richard was actually interested in me and my house and I had no hesitation in choosing them. The sale took a long time but this wasn't their fault and they kept me informed at all times as to the situation. When a little pressure was needed they applied it. All the staff were friendly and helpful and I would definitely recommend them.... Read more
Seller
18th Sep 2024 (1 year ago)
D james
I am so pleased with the service recieved from Mann Gillingham office. Very professional and helpful throughout our journey of purchasing our home. I highly recommend this team and I am happy that we chosed you. Exceptional service and well done Mann Gillingham team. Much appreciated for your support.
Danielle and Quinton... Read more
Buyer
17th Sep 2024 (1 year ago)
Anonymous Homeseller
sold through modern method of auction. Didn't hit expected price, but also didn't have commision to pay. Wasn't overly impressed with the solicitors they use, they were a bit pricey and seemed reluctant to respond to e-mails.... Read more
Seller
2nd Aug 2024 (1 year ago)
S Brown

Great service and would definitely use again. I'm very big on being kept updated as well as being able to contact them. The phone was always answered within moments and if the person I wanted wasn't available, they would call back in a very reasonable time frame. The same with emails, they where always repsonded to very quickly. I experienced very different when trying to buy from other estate agents and having to leave a message with a main switch board and always having to chase. Mann was the complete opposite and played a big role in why we purchased our property and not one from another estate agent.
We had no issues throughout the process. Eva, Richard and Darren where all very helpful and polite each time we spoke and it was nice to he able to have a laugh with them aswell.
We went from offer accepted to completion within 9 weeks and Manns efficiency played a major role in that including answering the phone on a bank holiday which again, others we tried to contact didn't. Or ever called back Fryer leaving a message.
Thank you team Mann Gillingham.... Read more
Buyer
9th Jul 2024 (1 year ago)
OnomeTv
Just called them enquiring about a property advertised. They came across so passive aggressive and condescending. Really shocked and disappointed. Never heard nothing like it. Completely unprofessional. Clearly they are not here to sell properties... Read more
29th Apr 2024 (1 year ago)
W Dancy
Do not touch this company! On false advertising relating to the 'service promise' and verbal sales pitch we stupidly signed the contract to sell a property. For minimum service we spent over £6000, which worked out extremely overinflated and extortionate. Despite an appeal, we have been offered £50 goodwill!! The 'investigation' is internal and all we were told is we signed the contract and that DOES NOT include any service. We would have not signed the contract if it had not been for the promised service! They have replaced the rip-off double glazing companies with how they conduct their business!!... Read more
Seller
8th Apr 2024 (1 year ago)
E Burdek
My daughter just went to view the house with them in Rainham.
Wasted 30 minutes journey because the agent had the wrong keys… they clearly aren't interested in selling or providing the quality service they like to advertise .
Shocking !... Read more
25th Feb 2023 (3 years ago)
G Bunn
Using this estate agent cost me thousands of pounds. If they offer you services through their 'panel', refuse. As soon as things start to go wrong, they will advise you to stick with their business partners. It is understandable that things go wrong sometimes but for a sale to take 11 months and then to be told that you arent entitled to some sort of refund or discount is laughable. From my experience, this estate agent only serves their owns needs. As soon as there are issues (caused by the estate agent or otherwise), the customers needs come second.... Read more
Seller
24th Feb 2023 (3 years ago)
B O
Billy and Matt helped me with letting out my first property and they made the experience very smooth and stress free. They always kept me up to date with what was happening with viewings and potential tenants. Even though I decided to let my property at probably the worst time of year (Christmas) they were very reassuring and were able to find me very suitable tenants. Thank you so much.... Read more
Landlord
18th Feb 2023 (3 years ago)
S Mithu
Great State Agent, excellent customer services. Highly recommended.... Read more
16th Nov 2022 (3 years ago)
J Clark
Just want to say a massive thank you to the Gillingham team, who have made buying our first house such an easy and rewarding process. They have done nothing but support and guide us through all of the process. From the beginning when we had our first viewing with Tom and we got the phone call to say our offer had been accepted, to the rest of the process with support from Suzanne, Richard and Maria, they have been amazing! I couldn’t recommend them enough!... Read more
Buyer
29th May 2022 (3 years ago)
A Menditta
I really can not recommend Mann’s enough, the whole team. We last min decided to use Matt the in-house advisor and it was the best decision, getting our mortgage wasn’t easy but Matt did all the hard work & contuined to communicate with us the whole time. It was such an easy process and the team worked with us in chasing up our difficult solicitors, they did everything to make sure us buying our first home was as easy & as stress free as possible & we can’t thank the team for their level of communication & professionalism.... Read more
Buyer
25th Jan 2022 (4 years ago)
P Mullins
Suzanne and the team was very helpful with our move especially dealing with our difficult solicitors.... Read more
8th Dec 2021 (4 years ago)
steveharris666
Very helpful. Always there to answer any questions I had and very professional. Highly recommended... Read more
17th Nov 2021 (4 years ago)
L JORDAN
Excellent service. The whole process from valuation to completion was handled efficiently, by a team of helpful friendly staff. Definitely recommend.... Read more
26th Feb 2021 (5 years ago)
J Sa
Mann in Gillingham are very caring and professional. Nothing is too much trouble and their respect and communication is perfect.
Thank you for all of your hard work and great communication to help with the fast and smooth sale of my house. Jen... Read more
Seller
12th Feb 2021 (5 years ago)
C Rourke
Denice and Richard are Brilliant, and Maria lovely, thanks to them we sold in March 2020, they are great at negotiating, very responsive and helped us chase solicitors and get things done!... Read more
Seller
5th Feb 2021 (5 years ago)
B Boahene
Very rude and unprofessional behaviour. I don't recommend... Read more
16th Dec 2020 (5 years ago)
D Gammon
Absolutely brilliant!! I couldn't have wished for anyone better in handling the sale of my property. Amanda and Richard and the team were amazing! I can definitely recommend them wholeheartedly!!... Read more
Seller
31st Jul 2020 (5 years ago)
S Allder
Disappointed that the voicemail is not clear. Unable to understand the last part/surname of the person to email.... Read more
13th Apr 2020 (5 years ago)
J Asquith
I cannot recommended MANN Gillingham enough! It's rare these days that you find an estate agent who provides the level of service that Richard and Amanda have. These guys were a joy to deal with for our purchase from start to finish nothing was too much trouble. I would recommend them in a heartbeat.... Read more
Buyer
12th Sep 2019 (6 years ago)
C Fry
Very pleased to recommend Mann Estate Agents. Found them very efficient in dealing with the marketing and sale of my late father's property. Even though I was not living in the local area at this time I was kept informed throughout the process at every stage via text, email and telephone. I was very pleased with the services provided by both Mann and Countywide Conveyancing Services.... Read more
Seller
1st Nov 2018 (7 years ago)
T L
Me and my husband recently bought a lovely house though Mann gillingham Kent , Jack and Richard help us a lot with theirs professional, this is a very friendly, helpful estate agent, if you come to buy a house or apply for morgage, Richard and Jack definitely will help you very much.... Read more
Buyer
15th Mar 2017 (9 years ago)
J Hart
Maria and Richard are a great, friendly team. I sold my house in upper Gillingham, the process was stress free and the service was very efficient. I would definitely recommend to anyone looking to sell :)... Read more
Seller
10th Oct 2016 (9 years ago)
G Piaszkó
We are entirely satisfied with Mann. We checked a couple of agencies before but we guess Mann has the best customer service. They are working hard for their customers to find the best options for them to get their house what they want in a good price. They always updated us step by step during the progress and they were very helpful to get all the necessary documents (bank mortgage, insurance, ect.). We can highly recommend Mann for everyone who wants to be sure to get the best agency in real estate industry. Many thanks for Jack and the team.
Anita and Gabor... Read more
Buyer
8th Oct 2016 (9 years ago)
Jack
Brought a flat on Gillingham High Street through MANN, was very impressed with the whole team who were extremely helpful throughout the whole process. Would definitely recommend them!... Read more
Buyer
4th Oct 2016 (9 years ago)
L Lulis
That place cares for it customer. They got me a house of my dreams. Jack mortgage adviser is just brilliant.... Read more
Buyer
11th Aug 2016 (9 years ago)