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© GetAgent Limited 2026
- Mcewan Fraser Legal - Edinburgh
Mcewan Fraser Legal - Edinburgh
Closes at 10:00pm
Claremont House, 130 E Claremont St, Edinburgh, EH74LB
McEwan Fraser Legal is an award winning Solicitors and Estate Agent. We have properties for sale all over Scotland and we specialise in residential and commercial properties. We strive to provide the best service an Estate Agents can offer.
McEwan Fraser Legal - winners of the Best Estate Agency in Scotland and the United Kingdom voted by the Sunday Times - The most prestigious award in our industry
Opening hours
- Monday 8:00am - 12:00am
- Tuesday 8:00am - 12:00am
- Wednesday 8:00am - 12:00am
- Thursday 8:00am - 12:00am
- Friday 8:00am - 10:00pm
- Saturday 9:00am - 10:00pm
- Sunday 9:00am - 10:00pm
View all details
Mcewan Fraser Legal - Edinburgh Reviews (961)
Have you used this agent?
84%
4%
1%
2%
9%
All (961)
Seller (507)
Buyer (151)
Landlord (3)
Tenant (1)
General (299)
Aileen
During the initial appointment/consultation, Jayne Smith provided an extremely comprehensive overview of the current property market in general as well as in my local area. She explained very clearly about the services offered by herself and McEwan Fraser, making everything clear and transparent. Lots of helpful advice was given as to my options and I felt confident that this was backed up by an array of knowledge and experience. I was given the opportunity to ask plenty of questions and found Jayne very friendly and approachable.
21st Apr 2026 (17 days ago)
J Cossar
We had an outstanding experience working with Jayne Smith on the sale of our home in Dunfermline. From the very beginning, Jayne took care of the entire process from start to finish, making what can often be a stressful experience feel smooth and well-managed.
She was always on hand to answer any questions we had, offering clear, honest advice and keeping us fully informed throughout. Thanks to her expertise and strategic approach, we achieved a sale price substantially over our Home Report value, which exceeded our expectations.
Jayne didn’t stop there, she also supported us in securing our new home at a fantastic price, demonstrating her strong negotiation skills on both sides of the transaction.
Overall, we couldn’t recommend Jayne highly enough. Her personal, hands-on approach truly sets her apart.
Many Thanks Jayne for all the support throughout
Seller
19th Apr 2026 (19 days ago)
C Percival
Rude and unhelpful with a walk in query.
17th Apr 2026 (21 days ago)
J Kelly
I work with Nari Bhandari on a buy to let purchase for my client and also an assisted sale. I am working continuously with Nari who is a hard working, thoughtful and diligent professional who has his clients best interests at heart at all times.
Nari is fully transparent, honest and very easy to communicate with. Nari goes over and above every time. I would highly recommend Nari to anyone looking to sell their property or any property transaction for that matter.
Top professional
17th Apr 2026 (21 days ago)
N Watson
Met with Jayne Smith to discuss our house going on the market. Jayne was very knowledgeable and give us valuable advice
Seller
15th Apr 2026 (23 days ago)
A Cowan
Quick, informative and detailed valuation service. I would definitely recommend them for the Dundee area.
15th Apr 2026 (23 days ago)
R M
Our appointed agent Jayne Smith, was extremely Knowledgeable, talked us through the process. Told us about the different service that are available. It set our mind at ease about the whole process.
14th Apr 2026 (24 days ago)
N Teele
I cannot recommend McEwan Fraser Legal highly enough. From start to finish, their service and professionalism have been absolutely outstanding. My property was sold within just 70 hours of going live on the market, which completely exceeded my expectations.
A special mention to my surveyor, Diane Kerr, who truly went above and beyond from the moment we first met. She provided invaluable advice on room layout for photographs and guided me through the entire process, which made a huge difference as a first-time, slightly nervous seller.
Communication throughout was excellent – I received constant updates, honest advice, and felt fully supported every step of the way. The whole experience was smooth, stress-free, and handled with the utmost professionalism.
A genuinely first-class service.
Nadia Teele
56 Central Avenue
Kilbirnie
KA25 6JP
Seller
11th Apr 2026 (27 days ago)
G MacQueen
A great first meeting with Jayne Smith. Jayne came to our home in Monifieth to do an initial review of the property and also help us with some details we weren't sure of with this being our first time selling. Jayne was very knowledgeable and easy to chat to which helped my wife and I greatly. Jayne was also very respectful and professional while in our property but relaxed enough to make us feel at ease.
If we decide to move forward with our sale then Jayne has done her employer a great service in making them top of our list.
Thanks Jayne!
8th Apr 2026 (30 days ago)
D Fyfe
Her breadth of knowledge, experience and positive attitude, coupled with her excellent communication throughout the whole process, has provided reassurance and comfort to us throughout this difficult time of selling our Mum's house.
We would highly recommend talking to Jayne (or the rest of the impressive MCEwan Fraser legal team) if you're planning on trying to navigate the difficult and time consuming process of selling your property.
Seller
8th Apr 2026 (30 days ago)
S mcallister
Super experience with this company and especially Jane who gave some great advice on my home valuation. Thank you so much.
7th Apr 2026 (4 weeks ago)
E grant
When selling our flat in Glasgow we received impeccable service from Jayne Smith. She was extremely helpful and efficient and made sure the whole selling experience ran as smoothly as possible.
Seller
7th Apr 2026 (4 weeks ago)
Anonymous Homeseller
Excellent service and communication from start to finish made the whole process almost stress free!
Seller
5th Apr 2026 (5 weeks ago)
D Goonetilleke
My previous agents were quick to list my property and made many promises but delivered nothing. No follow-ups , no accountability and no communication after a month. I was both stressed and frustrated as I needed a quick sale due to other financial commitments. To the rescue came Nari. He followed up to see how I was going even though he wasn’t my agent. I shared my situation. He offered his help and gave me options to suit my circumstances . I accepted. The result- sale within days to a private buyer, use of the buyers premium package to lower my costs, no marketing fees, legals deducted from sale price- everything organised for me. He was committed to get my sale through as quickly as possible and readily available for support ( I am an investor based in Australia) . The paperwork was quick and efficient. I can’t recommend Nari highly enough. Very grateful he found me. Will be using him again.
Seller
5th Apr 2026 (5 weeks ago)
D SMITH
Had a very informative discussion with Jane Smith regarding the sale of my home. Provided really helpful insights on the best approach to take.
Seller
4th Apr 2026 (5 weeks ago)
C Michael
I had a seamless experience from start to finish. Nari Bhandari made everything incredibly easy and was always available to respond promptly to my messages, even outside normal hours. The property was sold off market and was already under offer within just one week, which was impressive.
As a first-time buyer, I really appreciated the support in being connected with a mortgage broker and a solicitor, both of whom made the process straightforward and stressfree. I also received regular updates throughout, which gave me confidence at every stage. Everything went smoothly, and I couldn’t have asked for a better experience.
Seller
3rd Apr 2026 (5 weeks ago)
J cargill
I recently had a consultation with McEwan Fraser Legal, Solicitors and Estate Agents, and was extremely impressed by the professionalism and expertise demonstrated throughout the process. From the initial call, the team was friendly, attentive, and clearly knowledgeable about the local property market.
They took the time to understand my needs, explained each step thoroughly, and provided honest, practical advice that helped me make well-informed decisions. At no point did I feel rushed or pressured—only genuinely supported.
Prior to this, I had consultations with three other estate agents, but my meeting with Jayne Smith at our home in Kinnell, Arbroath stood out by a considerable margin.
Following the consultation, I felt confident and well-prepared for the next stage of selling our home, and I was happy to proceed with McEwan Fraser Legal, Solicitors and Estate Agents to market and sell our property.
I would not hesitate to recommend them to anyone seeking trustworthy, approachable, and knowledgeable estate agents.
Yours sincerely,
James Cargill
Seller
1st Apr 2026 (5 weeks ago)
P Bonnett
During a very difficult time Jayne Smith stepped up in a highly professional manner and brought clarity and calm to an awkward situation. Fantastic service and I highly recommend this legal team
1st Apr 2026 (5 weeks ago)
C mcquillan
I have dealt with Jayne Smith (Dundee) regarding my property. This is the first time I have had to deal with something like this and doing it on my own has been very daunting. After speaking with Jayne she has given me really helpful advice and has went above and beyond for me. Thanks for all your help Jayne, I really really appreciate it x
31st Mar 2026 (5 weeks ago)
C Byrne
I had a very positive experience during my recent property valuation with Jayne Smith in Dundee. She demonstrated great knowledge of the local market, provided clear and well-informed information on the selling/buying process, and approached the visit with enthusiasm. Her experience in the field was evident which led me to feel confident in her assessment. Based on this, I chose to go with McEwan Fraser over two other agencies I had also met with and considered.
Chris B
Seller
30th Mar 2026 (6 weeks ago)
Anonymous Homeseller
Swift, detailed valuation followed by impressive marketing and property under offer after nine days on the market. Couldn’t ask for more.
Seller
30th Mar 2026 (6 weeks ago)
B Payne
Fantastic experience with Jayne Smith going over our house valuation in Dunfermline! Very knowledgeable, personable and above all else, helpful!
28th Mar 2026 (6 weeks ago)
C Smith
Had a very pleasant experience with MFL in the very capable hands of Andrew Darcy who couldnt have been more helpful.
27th Mar 2026 (6 weeks ago)
B O'Shea
If you are looking for an agent with expertise choose McEwan Fraser Legal.
Selling our property could have been a stressful experience, but working with McEwan Fraser Legal made the entire process smooth. From the very first meeting with Ken they were professional, knowledgeable and on all details detail. Communication with Claire was clear and efficient and they handled the viewings on our behalf ... highly recommended.
Seller
26th Mar 2026 (6 weeks ago)
cammy
Ryan called me later evening to arrange an appointment this week. Great service
23rd Mar 2026 (7 weeks ago)
J Mckenzie
Prompt response in addressing a query I had . Acknowledged and addressed feedback I shared . Promoted customer relations in offering other services at competitive rates .
23rd Mar 2026 (7 weeks ago)
L Fleming
Jayne Smith has been absolutely amazing, very professional, informative, her expertise and knowledge of her profession is second to none. I would highly recommend.
22nd Mar 2026 (7 weeks ago)
T Sant
We've been working with Jayne Smith for only a few days and I have to say wow. She has been incredible! Fast acting and hard working don't do her work ethic justice. She has been incredible in helping us from the start and I can't recommend her highly enough. She is an asset to the Company for her dedication and experience, thank you Jayne
22nd Mar 2026 (7 weeks ago)
J Gliwiak
I recently had the pleasure of working with Nari Bhandari from Mc Evan Legal for the sale of my property, and the experience was nothing short of extraordinary.
Nari managed to secure a sale within just one week of the house hitting the market. Most impressively, the final price he negotiated was £15,000 above the Home Report value, far exceeding my expectations. His market knowledge, strategic approach, and negotiation skills are truly top-tier.
It is clear that Nari is backed by a powerhouse firm. Mc Evan Lega is well-known for its comprehensive, "all-under-one-roof" approach, combining expert legal advice with proactive estate agency services. Their reputation for transparency and efficiency is well-deserved, and they made what is usually a stressful process feel seamless.
If you are looking for a dedicated professional who delivers results fast and maximizes your property’s value, I cannot recommend Nari and the team at Mc Evan Legal highly enough.
Seller
21st Mar 2026 (7 weeks ago)
Timothy
I have used this firm twice, and unfortunately my recent experience was extremely disappointing.
The first time I purchased a property through them, everything went smoothly. The staff were professional, responsible, and the entire process was efficient and relatively stress-free.
However, this time the experience was completely different. Despite there being no change in circumstances (same buyer, same source of funds, same bank account), they suddenly informed us by email that they were unable to proceed with our funds, without providing any explanation. They did not request any additional documents or attempt to clarify the situation, which was both confusing and frustrating.
All communication this time was handled by a staff member named Olivia. I found her attitude unprofessional and, at times, dismissive. On one occasion, I called to confirm the offer amount as my email had gone unanswered. Instead of addressing a simple question, she repeatedly asked “why” and said she did not understand, yet was unable to explain what exactly she found unclear. The interaction felt unnecessarily difficult and unhelpful.
There were also issues with inefficiency and poor communication. At first, she told my wife that the seller’s solicitor had suggested a date of entry. We noticed the date was less than two weeks from the date our offer was accepted. Feeling surprised, we agreed to the date, as at that time we still had no doubts about her professionalism.
However, a few days later she suddenly asked me to suggest a new date of entry, even though my wife had already confirmed our agreement to the original date by email.
We asked her for clarification, and she then replied that the original date was confirmed, only to later revise her statement, saying that the seller could not accommodate that date and that we needed to propose a new entry date at least one week later.
After we provided a revised date, she then informed us that it had to be at least one month later. After we revised the date again to one month later, she told us it still could not be accommodated and finally suggested an “earliest date” to settle everything.
This back-and-forth wasted one week. It was completely avoidable and unnecessary if she had explained everything clearly and accurately from the beginning.
After the date of entry was finally confirmed without error, we were told to provide the Source of Funds form and other documents again. This was confusing, as my wife had already sent all the documents immediately after Olivia first informed her of the incorrect entry date. We even sent a few follow-up emails to confirm her receipt of the documents, but those email were never answered.
When she requested the documents again, we became concerned, as these documents contain private and personal information, and began to worry whether they were being handled properly. We had to ask her whether she meant we needed to send the documents again to a different person. It was only then that she confirmed she had already received them from my wife.
Additionally, the fee estimate provided contained errors, including the omission of ADS tax. We contacted her twice to request a corrected version but received no response. When we emailed with multiple questions, she would only address one and ignore the rest, even after follow-up emails.
Overall, this experience caused unnecessary stress and wasted a significant amount of time. If you are purchasing with international funds, I would strongly advise reconsidering using this firm, as you may face similar issues and risk having to find an alternative solicitor partway through the conveyancing process.
Buyer
21st Mar 2026 (7 weeks ago)
C lindsey-halls
Unfortunately I would have given one star if possible. Please do not sell your house through these people. I am a buyer. Ready to buy a house. Arranged a viewing and drove several hours to view the property. They cancelled last minute. Left me sitting outside the property. So if it was your house I was trying to view. I apologise. I really liked the house but now cannot buy it as this estate agents has prevented me from viewing it. They are unreliable.
Buyer
20th Mar 2026 (7 weeks ago)
J Luke
Response rates and communication have been prompt and clear so far. Connie Nugent has been particularly helpful, and I feel very confident knowing that she will be dealing with my sale.
Seller
19th Mar 2026 (7 weeks ago)
G Delaney
Highly recommend McEwan Fraser . Especially Emma Lynch who went above and beyond in selling my property and securing my new property. Answering my constant questions and always available via email and calls. Selling my home of 24 years in Broxburn was daunting but it was a breeze with this company.
Gillian Delaney, 30 Badger walk, Broxburn.
Seller
18th Mar 2026 (7 weeks ago)
K Ali
Everyone at McEwan Fraser has been superb
Particularly Jamie McIntosh
Thank you for everything appreciate you for making everything smooth and simple
18th Mar 2026 (7 weeks ago)
V C
Excellent experience with McEwan Estate Agents. We were incredibly fortunate to meet Peter the area sales manager for Aberdeen. From start to finish, he truly went over and above in every aspect of his work, staying with us, every step of the way!
Nothing was ever too much trouble. He was reliable, warm, caring, and exceptionally knowledgeable. His professionalism combined with his genuine kindness made the entire experience smooth and stress?free.
Thank you so much, Peter — you made a real difference for us.
From Val, Ali and Marina
17th Mar 2026 (7 weeks ago)
C Muir
We really wanted to thank Jayne Smith for all her help in organising a viewing for our house in Forfar at a time that suited us best! Jayne went out of her way to make it work for us and provide us with all the informtation we needed. Jayne helped us feel at ease during the viewing with her open and professional manner, and made it a smooth and enjoyable experience! Thank you Jayne for helping us find a house that will allow us to move into the next chapter of life and build a family!
Callum
Buyer
17th Mar 2026 (7 weeks ago)
H Hughes
All staff at McEwan Fraser Legal were just great. Highly recommend everyone we dealt with, from Marie who visited us initially, through to the final sale closure. Top marks all and
I hardly ever say that these days !!!!!
Seller
15th Mar 2026 (8 weeks ago)
M Hernandez
Excellent quick response/support form Ryan
14th Mar 2026 (8 weeks ago)
E Seitz
This was my first experience of using McEwan Fraser Legal and I would recommend it as Jayne Smith was so helpful. She is very knowledgeable about property and helped myself and my husband navigate through the initial stages of selling the house. Time was not limited and we didn't feel rushed with her visit. All questions were answered professionally and we felt much more informed about the process.
Seller
14th Mar 2026 (8 weeks ago)
E Meadows
My partner and I had a lovely experience with Jayne Smith, she was very helpful and reassuring during the flat sale process with our home in Dundee. Cannot recommend highly enough!??
Seller
12th Mar 2026 (8 weeks ago)
G Park
Jayne Smith from McEwan Fraser Legal visited my flat in Dundee today to help me prepare for a sale. She provided a very clear and practical overview of how to market the property, and her local knowledge was obvious from the start.
I was particularly impressed by her commitment. Even with an injured foot, she insisted on making it up multiple flights of stairs to view my home. She made the whole process feel straightforward and manageable. I would highly recommend her to anyone looking for an agent who is both experienced and genuinely committed to her clients.
Seller
11th Mar 2026 (8 weeks ago)
M Pentleton
Highly Exceptional Service
Great service from the start to the time our flat was in market that only took a week and sold in just six weeks. Nari is highly exceptional and experienced in dealing with everything. With answering all questions, regular updates even outside hours and even he’s away for his holiday, he’s always there to answer any issues. With local market knowledge secure the home report figure he promised at valuation. Ross has been so helpful too in dealing with everything when Nari is away. Can’t thank you enough for all the big help. From Stephen & Jane Pentleton
Seller
11th Mar 2026 (8 weeks ago)
A Reekie
Title: Excellent Experience – Highly Recommend!
We have had a fantastic experience working with Jayne Smith. We have just started this process, but so far, the service has been professional, attentive, and genuinely helpful. I truly appreciated the honest advice and clear information provided throughout Jayne’s meeting and phone calls. She has put us at ease with this difficult decision, making everything feel easy and stress-free, and we have always felt from the start that we were in safe hands with Jayne. She also promises to keep us up to date as we move forward with the sale of our much-loved home to a hopefully new, home-loving buyer, as our home deserves someone to continue taking care of it the way we have over the last 12 years. She has also made us ready now for a new home purchase and our next adventure.
I highly recommend the lovely Jayne Smith to anyone looking for trustworthy, reliable service. Thank you for going above and beyond, Jayne!
Seller
28th Feb 2026 (10 weeks ago)
J B
Completed McEwan Fraser online contact form very late one evening, got a phonecall reply by morning the next day, very good service indeed. Received very helpful information and guidance from a friendly solicitor on how to take a cowboy builder to court for non-compliant/very shoddy building work causing potentially serious structural issues if not rectified/put right by others. Given honest advice and described in detail regarding what the full process will involve, which I am now confident of doing via my own involvement/McEwan Fraser's if I do decide to go down the proper legal route/court writ etc. Most solicitors would likely not waste their time discussing over the phone full details of the processes etc. if they suspected they would not get the work, I therefore highly recommend.
28th Feb 2026 (10 weeks ago)
G Pritchard
Jayne Smith (Regional Manager of McEwan Fraser Legal) provided a thoroughly comprehensive package of information that covered all the points I needed to know when deciding which Agent will market my home in Brechin. Her well-informed knowledge of the market and her marketting experience came across in clear and friendly manner.
Seller
27th Feb 2026 (10 weeks ago)
S Brown
We sent an enquiry via the website for a solicitor on the Friday evening on a whim and received a call directly from the Managing Director to follow up on the Saturday morning! We were in a bit of a rush to gain a solicitor as naïve first-time buyers so that we'd have the option to put in an offer on a property we were viewing that very day, and James Milne was nothing but helpful. He went above and beyond to help us put a competitive offer on the table despite it being a weekend, and us being so last minute! Thanks to the help of him and the rest of the team, we had our offer accepted and are now proceeding with the rest of the legal aspects to getting our dream home. Due to the property we are purchasing also being sold by McEwan Fraser Legal and them representing the seller, they can't represent us for the sale. However, they passed us over really smoothly to Ralph Sayer, with no fuss. I'm still in contact with Emma Lynch, the property surveyor, who is equally as helpful in relation to contact with the sellers. Would definitely recommend based on service so far!
Buyer
22nd Feb 2026 (11 weeks ago)
S Libanore
Outstanding out-of-hours service on a Saturday evening. I contacted the firm outside normal working hours and the CEO contacted me personally I was genuinely impressed by the speed, professionalism, and care shown. I wasn’t made to feel like an inconvenience in any way quite the opposite.
The advice was clear, calm, and practical, and it made a stressful situation feel immediately more manageable. Having access to knowledgeable support when you actually need it, not just during office hours, makes a huge difference.
A first-class service and a real example of going above and beyond for clients. Highly recommended.
22nd Feb 2026 (11 weeks ago)
A Mair
Ken was very professional. He promptly reply to my query, with helpful recommendations and processes and next steps explained clearly. Highly recommended.
22nd Feb 2026 (11 weeks ago)
C Devine
Reid is a fantastic lawyer shows up everytime and does his upmost to help as best as he can 100% would recomened lovely down to earth guy. Also the only one from mcgovern reid to take the time to earn and deserve your trust.
19th Feb 2026 (11 weeks ago)
P Cucurachi
I had the pleasure of working with Emma Lynch and her colleague Hadia on the search and purchase of my current home. This was my second time purchasing a property, but my very first time with McEwan Fraser Legal. From this experience, I can guarantee you that Emma is the person you want in your corner when exploring the estate market, as she is extremely knowledgeable, professional and friendly. Emma took care of us from day 1 with incredible support and advice. She kept us up to date all the way through, from the day of our note of interest and until we solved our dispute with the sellers for issues with the plumbing and electrical systems (not disclosed on the home report or at viewing). Emma was prompt at replying via email and always happy to jump on a quick call if needed. She outlined the additional costs me and my partner were going to face and whether we could afford them with our mortgage. Should we ever consider moving out and selling our house, we are confident we would be in good hands with Emma.
Buyer
18th Feb 2026 (11 weeks ago)
C Dickson
So far, so good! I was looking for a conveyancing solicitor, James Milne was the only one who bothered to call me back…luckily he has proven to be very helpful. I’m at the paperwork stage, so fingers crossed it all finishes as smoothly as it began!
14th Feb 2026 (12 weeks ago)
Simone
Ich habe kürzlich eine Liegenschaft im Highland Club in Fort Augustus erworben. MFL hat mich beim Kauf unterstützt. James Milne, der Makler, war äusserst freundlich, hilfreich und hat mir die Liegenschaft superschnell und unter dem geforderten Kaufpreis gesichert. Gemma Hayword, die Anwältin, hat mich kompetent, geduldig und effizient durch den Übertragungsprozess geführt. Für 5 Sterne hätte ich mir zu Beginn eine ausführlichere Erklärung des komplexen schottischen Rechtsprozesses gewünscht, der sich wesentlich von demjenigen in der Schweiz unterscheidet, obwohl man diesen ja online recherchieren kann. Dessen ungeachtet kann ich MFL jederzeit nur weiterempfehlen.
9th Feb 2026 (13 weeks ago)
L Greenan
Brillaint communication and a pleasure to talk to, as first time buyers this is great as it can be intimidating going throught the process of viewing and buying but Ryan has been great through the full thing.
Buyer
6th Feb 2026 (13 weeks ago)
A Blackwood
Supportive. Kind and compassionate. Totally recommended
6th Feb 2026 (13 weeks ago)
angela
Mari Wood was very helpful and responsive. She was there to help me and answer all my questions and made the whole process go very smoothly. Would highly recommend
5th Feb 2026 (13 weeks ago)
D Williamson
Marie was so helpful and accommodating in what was an awkward situation, and everyone dealt with queries along the way quickly and efficiently. At all points we felt we knew what was happening and when, and that things were in good hands. Thank you!
(Inverness property sale)
Seller
5th Feb 2026 (13 weeks ago)
N Mo
When selling my property at Sgriodan Crescent North Kessock Marie Wood was very helpful in organising viewings for me. I was grateful to her for showing the interested candidates round the property and answer any queries they had which she did very professionally. Marie would then give me feedback after each viewing. My property was quick to sell which I was very happy about. Thank you, Marie.
Nina Morrison
Seller
5th Feb 2026 (13 weeks ago)
L Mullen
I can’t recommend Emma Lynch highly enough. From start to finish, she made the process of buying my flat smooth, clear, and far less stressful than I expected. She was incredibly knowledgeable, patient, and always took the time to explain everything properly, making sure I felt confident at every stage.
One thing that really stood out was her negotiation skills. Emma worked tirelessly on our behalf and managed to secure us a great price on the flat, which made a huge difference and showed how strongly she had our best interests at heart.
She was proactive, responsive, and completely on top of every detail, handling any issues quickly and professionally. Having her support made the entire experience so much easier, and I honestly don’t think it would have gone as well without her.
If you’re looking for a real estate agent who is trustworthy, dedicated, and genuinely cares about her clients, Emma is the one to go to.
Buyer
4th Feb 2026 (13 weeks ago)
S Armstrong
Very much appreciated being able to speak to Bartek on a Sunday to arrange a viewing.
1st Feb 2026 (14 weeks ago)
M milligan
Great help and advice thank you again for the advice you have given me today regarding the matter
31st Jan 2026 (14 weeks ago)
K Bain
I honestly can’t recommend James highly enough. From start to finish, he has been incredibly professional, responsive, and reassuring throughout what can be a very stressful process. He took the time to explain everything clearly, gave thoughtful and honest advice, and was always quick to respond whenever I had questions or concerns.
What really stood out was how supportive and calm James was, especially when decisions felt overwhelming. I always felt that he had my best interests at heart and that nothing was ever too much trouble.
An excellent solicitor who truly goes above and beyond — I’m very grateful for all his help and would absolutely recommend him to anyone looking for clear, reliable, and supportive legal guidance.
31st Jan 2026 (14 weeks ago)
C McGill
Great customer services. Very friendly and helpful to any enquiry.
29th Jan 2026 (14 weeks ago)
K Carruthers
I had the pleasure of working with Ken Meisak and Ross Jenkins at McEwan Fraser Legal to sell a property.
Working with the team at McEwan Fraser Legal was an excellent experience from start to finish. Their professionalism, communication, and market knowledge were evident throughout the entire process.
The team provided regular updates and were extremely responsive, always available to answer queries and keep me informed at all stages. This made the process feel smooth and stress-free.
Both Ken and Ross exhibited a high level of professionalism and dedication to the sale. Their honest and straightforward approach was greatly appreciated.
I am very satisfied with the result they achieved. Their expertise ensured everything went smoothly, leading to a successful and satisfactory conclusion.
I would wholeheartedly recommend their services to anyone looking for a dedicated and efficient estate agency experience.
Seller
28th Jan 2026 (14 weeks ago)
P Singh
Wiktoria Zarenkiewicz (Vicky) helped me organise a viewing promptly for a desirable property and was very helpful in the process. Highly recommend her.
28th Jan 2026 (14 weeks ago)
G Walsh
I contacted this company's online service looking for advice. I was called back around 30 mins later by Mr Ken McEwan. He was courteous and professional. He provided both verbal and written advice. I would be more than happy to use this company again.
28th Jan 2026 (14 weeks ago)
A Eneser
Would highly recommend McEwan Fraser Legal and their professional team. Their extended opening hours compared to others mean that you can easily connect with someone at a time convenient to you. Moreover, the person you speak with will always end up incredibly helpful. This allows you to navigate matters which can often be stressful in the easiest manner possible.
The team are efficient, professional, and overall, excellent at what they do. Whilst you may be able to get a cheaper service elsewhere, the saying is true, you get what you pay for.
I’d especially like to thank James Milne who has been excellent support through our property transaction, and Dilan Eren who supported us with our Will. We will most certainly use your team again whenever required.
28th Jan 2026 (14 weeks ago)
J McEwan
I received excellent conveyancing support from McEwan Fraser Legal for my property purchase at 61D Ashvale place in Aberdeen. The team were professional, responsive, and clear at every stage of the process. Everything was handled efficiently and I always felt well informed. I would happily recommend them to anyone buying property in Scotland.
Buyer
27th Jan 2026 (14 weeks ago)
I Pedro
I called to arrange a viewing and Ryan was super helpful. We sorted it out in minutes and it might be the house of my dreams
27th Jan 2026 (14 weeks ago)
K Munro
Looking to purchase a property at well street Moffat , called 5 times over a 4 week period and never had a call back . Called again on Friday and they confirmed they had my details and they were having issues with a viewing agent ( still didn’t think to update me) i was asked on Friday if I could call back again on Monday to remind them as they have over 600 properties.. I feel bad on the person selling the flat at the lack of urgency.
Buyer
26th Jan 2026 (15 weeks ago)
M Hamilton
We were looking to move quickly on an offer on a property and James Milne, Director of MFL Edinburgh was very responsive and sent across costs that same evening so we could offer the following day. Finlay, the Client Relationship Manager was also very responsive to my queries too. James also was helpful in putting me in touch with some contacts for renovations work.
Buyer
26th Jan 2026 (15 weeks ago)
A Whall
Extremely poor company. I was told I would be put on a list to be advised of viewings of a property. I was never informed and the property was sold.
I have since rang multiple times to discuss what happened and each time been told someone would contact me, to which nobody ever has. I would avoid this company in terms of buying and / or selling property.
26th Jan 2026 (15 weeks ago)
E Vallance
James Milne was professional and extremely helpful in supporting us with our property.
Top service and great guys into the bargain! Would highly recommend McEwan Fraser Legal
26th Jan 2026 (15 weeks ago)
L Abudu
I was superbly impressed by the quick response and excellent service I received from Ken McEwan. He spoke with me within minutes of receiving my online enquiry, he offered me support for my situation and he took his time to give me quality personalised advice.
Ken was knowledgeable, clear, and took the time to explain my options in a way that was easy to understand. He offered advice that was best for me, even though this was free advice and potentially of no financial benefit to him and the firm.
I felt listened to and supported throughout our conversation, and the conversation made me feel much more confident about the next steps. I would highly recommend their services to anyone seeking clear, practical, and compassionate legal advice.
25th Jan 2026 (15 weeks ago)
R Byers
I received excellent legal and property advice and couldn’t be happier with the service. Everything was handled professionally and explained clearly, which made the whole process much less stressful.
James Milne was especially helpful — knowledgeable, approachable, and always happy to answer questions. I felt well supported throughout and confident in the advice given.
I would highly recommend this service to anyone needing reliable legal and property advice.
24th Jan 2026 (15 weeks ago)
R MacGregor
Sold my property and used James Milne at MacEwan Fraser to assist me. I thought the deal was going to collapse and on the 11th hour James (the managing director) managed to salvage the deal late at night. Great service - great guy - great company.. Highly recommend this company to sell your property and do the legals.
Seller
24th Jan 2026 (15 weeks ago)
D Wilkes
My experience with Mcewan Fraser was straight forward and hassle free. Valuation done and some helpful legal advice from James Milne.
22nd Jan 2026 (15 weeks ago)
R Benson
I Can Highly recommend McEwan Fraser & the team.
I live in Perth Western Australia , James Milne & his team have helped with executing my late mother's estate and Will including the sale of my late mother's cottage in a rural Fife village.
Being based overseas i needed a firm with local coverage and knowledge to execute and oversee my mothers Will and estate, which was complex and not a simple estate at all.
We have had Taylor , Erin & Alexandria looking after us and they've been Amazing , with great communication & video calls and very clear updates in the Will process every step of the way.
In brief my mothers originally nominated Law firm had made a mess of the process, within a very short space of time once I had spoken with James Milne ( Director) and engaged McEwan Fraser , James's team had made very good progress on my mothers Will and in sorting the executry of the Will.
Being in Australia and not having knowledge of Scots Law , McEwan Fraser have been invaluable to us in sorting things out .
Professional, punctual and reliable with complete transparency in costs and fees.
I really Cannot speak Highly enough of James and his team.
Then in the second matter of selling my mothers cottage , James Milne not only advised me of the local market in Fife but was able to find a buyer for the cottage very swiftly and guide us in the sale of the property.
Which is happening at the moment and is a great relief to be able to close out the house sale , with zero stress again as my family and I are based in Australia this has been so helpful to us .
We are genuinely so happy with McEwan Fraser.
James Milne has a vast knowledge of the local Property market and a wealth of experience to draw on .
Himself and the firm have been Amazing .
If you have any legal issues or need help with a property in the Fife region - look no further than McEwan Fraser.
You're in Safe hands .
Seller
22nd Jan 2026 (15 weeks ago)
A Tunç
I contacted McEwan Fraser Legal in the afternoon to speak with their Turkish speaking lawyer Mrs Begum Ates and received a return call the same afternoon in 1 hour. We discussed about matrimonial issues, and the advice given was very helpful. The initial contact was free of charge, and the guidance I received saved me from wasting money on something that wouldn’t have been of any benefit.
I am very thankful to all the skilled, dedicated, professional, caring and compassionate five star staff who provide a first class service.
21st Jan 2026 (15 weeks ago)
D Bernstein
James gave me excellent advice on an executory matter. He explained everything clearly and made a potentially confusing issue much easier to understand. I really appreciated his guidance and support.
20th Jan 2026 (15 weeks ago)
L Robertson
I needed a solicitor on a Saturday after viewing a flat and they were the only one open. They were prompt with their response and I was able to put in an offer on that Monday and I purchased the flat. They made it seamless and efficient. Fully transparent with their costs. Their staff were relatable and their advice was gold.
Buyer
20th Jan 2026 (15 weeks ago)
A Tiwari
A brilliant start to our journey of buying a new home and it honestly couldn't have been more smoother, all thanks to the MD of McEwan Mr James M and Ms Kelsey R. The team not only suggested the best approach to initiate the discussion with the sellers but also made cautious offers (post consultation with us) that got us a great deal. I just can't thank enough to the McEwan team, and hope the journey ends the same way it has started. Kudos to everyone at McEwan ????????????
Buyer
18th Jan 2026 (16 weeks ago)
A Marjoribanks
I asked a friend who is an independent mortgage broker who I should use for the sale of my mother’s property in Midlothian. Without hesitation he recommended the Edinburgh office of McEwan Fraser. I also checked a couple of other agencies and although McEwan Fraser’s fees were marginally higher, the benefits outweighed the others.
Longer opening hours late into the evening, seven days a week, meant that potential buyers were able to contact them straightaway. Furthermore, their social media presence was excellent and the photographer that they used provided excellent photos for the sales brochure. These two things alone meant that we received instant interest.
Thereafter, the hard work of completing the sale was left in the very capable hands of their legal department who kept us appraised at all stages. It is even more remarkable that this was even able to be completed over the Christmas/New Year period when most places close down.
A special word of thanks to Zoe Carmichael who was our first point of contact when valuing the property and who gave us pointers on how to present the property for maximum impact and also later on in the sale. Shay Graham in Production who was super-efficient at coordinating all the preparatory administration including the Home Report, photographer, title deeds etc. And finally, thank you to Caitlin Anderson in Legal who reassured us throughout, even when it looked like our sale was going to fall through, that it would come good.
McEwan Fraser have a huge team and that is what makes the difference when it comes to selling your property. I would happily recommend them.
Seller
9th Jan 2026 (17 weeks ago)
R Burns
Myself and partner bought our first property and we had a great experience through mcewan fraser legal. Everything went smoothly we were well informed throughout the process. The stress of buying first time was massively reduced. We previously rented through another competitor and they could not compare to the positive experience we had with mcewan fraser legal. I would recommend to anyone
Buyer
5th Jan 2026 (18 weeks ago)
C Christie
Used to sell my property in Govan. Having had a few months to collect my thoughts, I can only give this business 2 stars. I didn’t have a great experience with the business.
The selling manager was very persistent in getting my business, getting involved in my onward purchase (not with MF) before I had signed a contract, which was unexpected. It was then assumed I would be using the MF solicitors team as my representative for my purchase when I already had a solicitor contracted, I just wanted them as an estate agent only.
Photographer was nice, we got it booked in fast and my property profile was up online pretty fast which was good as I needed my sale completed ASAP as already had an accepted offer elsewhere. The company gave me multiple viewings within 3 or so weeks, I showed the property myself and had been enthusiastic about my sale having been shown fabulous results of offers way over asking nearby. Not quite my reality unfortunately, but this is of course not the fault of MF, however, my buyers written offer was delayed 2 weeks in getting to my solicitor, and that is their bad I think.
Where I have to really critique the company was the fact that they are not well suited for business in Glasgow. On the day of my sale/moving to the next property it was a terribly managed situation. My keys were not released till almost 5pm (unrelated to MF) and the buyer was in Glasgow also, we had nowhere local to leave/pick up the keys as it was a Friday and the office, despite closing very late (one of their big sells) is in Edinburgh. The suggestion had been the business in Glasgow who had prepared the home report which naturally closed at the weekend. I ended up in the situation that I had to get the buyers details from MF to hand over the keys which felt a little uncomfortable as I was pretty emotional giving over the keys of my first home.
The final nail in the coffin making my experience really negative was the office contacting me the week after closing (after I had paid their invoice) and telling me that their frankly extortionate bill was incorrect, and I owed them another £500 which they had not added to the invoice they had sent over. Fabulous work!
Summary ; pricey, poorly organised for selling properties in Glasgow, didn’t bill me correctly? Although did sell my property in the end so I can’t say a 1 star.
Seller
29th Dec 2025 (19 weeks ago)
E Wrigglesworth
I have used McEwan Fraser in Edinburgh on several occasions and will remain a lifetime client, as their service has consistently been outstanding. They have sold my properties efficiently and effectively every time. Their extended opening hours are a real advantage for buyers, making it much easier to arrange viewings in the evenings and at weekends. A big thank you to Zoe Carmichael, James Milne, and Gemma Hayward, who all played a key role in the successful sale of my latest property.
Seller
28th Dec 2025 (19 weeks ago)
M O
Recently used Mcewan Fraser for buying and selling. Service was excellent. From the initial phone call to our property being listed/sold to the help and support they provided while buying our new property was excellent. Emma who was our property surveyor was fantastic, friendly and a great point of contact throughout the whole process. Barry, our assigned solicitor for our purchase was also fantastic and very helpful throughout the whole buying process, especially with the tight deadline we were working too. Massive thank you to Emma & Barry and Mcewan Fraser for everything. Would happily recommend them to anyone who was looking to buy or sell.
Seller
15th Dec 2025 (21 weeks ago)
D L
We recently sold our home through McEwan Fraser Legal and the service was outstanding from start to finish. Our property sold well over the Home Report value, and the whole process felt smooth, professional, and incredibly well-handled.
A special thank you to Emma, who went above and beyond for us. Not only did she guide us through the sale, but she also helped me and my partner secure our perfect new home off-market – something we never expected to happen! Her communication, dedication, and genuine care made the entire experience stress-free and exciting.
If you’re looking to sell or buy, especially in a competitive market, I can’t recommend McEwan Fraser Legal (and Emma!) highly enough. Brilliant service, amazing results, and a team that truly works for you.
Seller
10th Dec 2025 (21 weeks ago)
R McRae
We sold our property in Winchburgh with McEwan Fraser, the whole team were professional and efficient but in particular our property surveyor Emma Lynch was fantastic, full of energy, knowledgeable, kept in touch and guided us through the process as well as helping so much in securing our new property. Can’t thank her enough and will certainly be ensuring to use Emma again for any sale and purchase.
Seller
9th Dec 2025 (21 weeks ago)
J Richards
Amazing company, everyone is so nice and Very quick and professional, settled me into the process really well and always on hand to answer any questions! Highly recommend
8th Dec 2025 (22 weeks ago)
C Tinley
James Milne from McEwan has provided a top class service and worked tirelessly on our house purchase and sale of flat at Elsie Inglis Way, Edinburgh. Would highly recommend.
Seller
3rd Dec 2025 (22 weeks ago)
Anonymous Homeseller
We are still mid missives, moving towards exchange of contract day, but so far, it's all been good. I was selling on behalf of my brother with dementia, but they were very understanding and helpful.
Advertising etc was good - it was not an easy property to sell, but they did it. All communications have been clear and good. I only did 4 stars for value for money as we are yet to see what the final costs will be. Nonetheless, as I live far away, it was important to have someone deal with everything, swiftly, simply and with clarity.
Seller
20th Nov 2025 (24 weeks ago)
G Navaratnarajah
“I bought an auction property and the team was incredibly helpful throughout the entire process. With only a two-week deadline, they acted quickly and efficiently to make sure everything went smoothly. The Managing Director, James Milne, was especially supportive and ensured there were no delays in the purchase. I would definitely use them again.”
Buyer
19th Nov 2025 (24 weeks ago)
J Steeples
Fantastic experience from start to finish. Started with the buying department and Finlay helped us negotiate buying our new place in Edinburgh new town. We then dealt with Rebecca Marshall who is one of the best solicitors I’ve dealt with. Responded to emails quickly, went through all the information and helped us last minute to move our date of entry.
Would recommend
Buyer
17th Nov 2025 (25 weeks ago)
K robinson
The team at McEwan Fraser from start to finish are amazing. Everyone at each step of the process have been professional, knowledgeable, patient, kind and understanding. I could not be more grateful or recommend them more. Thank you.
11th Nov 2025 (25 weeks ago)
W Awad
Finding a solicitor who truly supports you through the long and important journey of buying a home can make all the difference. From day one, James Milne at MacEwan & Fraser has been exceptional — knowledgeable, approachable, and genuinely committed to helping us every step of the way.
He took the time to discuss our case in detail, and once we started viewing properties, he carefully reviewed each home report, offering clear, practical advice. His responsiveness has been outstanding — replying to our questions morning and night, always with patience and expertise.
The entire team at MacEwan & Fraser has been equally impressive — professional, supportive, and consistently keeping us informed. We haven’t moved in yet, but so far, our experience with James and the team has been nothing short of excellent. Highly recommended.
Buyer
8th Nov 2025 (6 mo. ago)
J Snook
Alice and Guistino have been nothing short of excellent, communicative, efficient, and supportive to me thus far in the sale of my property. This the first time I have ever sold a property, and was very daunted at the prospect. Both have made it as easy and seamless as possible. Alice’s expertise has no doubt played a huge role in the very quick sale of my property, taking just days to get it under offer. I am very thankful to you both and have no hesitation in recommending. Best wishes, Jodie.
Seller
7th Nov 2025 (6 mo. ago)
T Morgan
Brilliant experience as a first time buyer using the expertise of James, Kelsey and Finlay to purchase a flat in Marchmont, Edinburgh. A tremendous help and valuable guidance when considering what kind of offer to make. The team's patience is also noteworthy, as it took a while for me to find the right property. Thank you very much!
Buyer
29th Oct 2025 (6 mo. ago)
Anonymous Homeseller
Very disappointed with my selling experience with McEwan Fraser. I paid for the upgraded service and definitely did not feel this was value for money. I think all estate agents aren't very good, but I couldn't with a clean conscious suggest McEwan Fraser to anyone. It would often take at least 24hrs for someone to get back in touch with me (sometimes almost a week) and if I called after 6 then the only option was for them to ask someone to call me back the next day. This is one of the key selling points of their upgraded package and it was a total waste of money.
Seller
22nd Oct 2025 (6 mo. ago)
Anonymous Home Buyer
They were brilliant when i was purchasing my house
Buyer
20th Oct 2025 (6 mo. ago)
P H
We used Fraser McEwan for sale of our house in Midlothian, after looking at several Edinburgh-based lawyers and estate agents. Staff were very professional. Andrew Darcy was our main contact, including from initial valuation. He was very straightforward to deal with; information was very clear. Andrew was excellent in providing advice on setting up our home for viewing, on the level of media package to select, and was very responsive in contacting us by phone. We liked the 10pm closing which meant we could get answers to questions well into the evening. The photographers they used were superb and our house brochure looked excellent. Would highly recommend Fraser McEwan and will use again.
Seller
20th Oct 2025 (6 mo. ago)
I Cahill
I had the very good fortune to ask Craig Peters, of McEwan Fraser Legal, for assistance in the recent sale of a highland property.
Craig was absolutely first rate. His knowledge, enthusiasm and advice were all a massive help. His explanation of the process and the differences between the (more streamlined) Scottish and English property conveyancing systems was absolutely invaluable.
Most of all Craig is a wonderful person to deal with and I would not hesitate in wholeheartedly recommending McEwan Fraser Legal as a result of his care and advice.
Seller
29th Sep 2025 (7 mo. ago)
C finders
An excellent conveyance process from McKewan Fraser Legal, thank you for your help, support and advice during the purchase process for my daughter who successfully completed on her flat 1 week ago ????????????
The buying process in Scotland was something we were not at all familiar and accustomed with, running a real estate business in Spain. The team’s guidance was invaluable to us. A big thank you from us to James Milne, Kelsey & Gemma, thank you for your professionalism.
Buyer
29th Sep 2025 (7 mo. ago)
Charlie
Craig Peters and his team in the Highlands were fantastic from the moment he came to value our house.
Always available to answer queries, often at horrible hours as I work shifts but he would still reply at 10.30-11pm no bother at all
They are more expensive than some agents but also very transparent about costs and it’s clear in black and white , unlike another agent in the area that my family had a bad experience with, was a breathe of fresh air that everything is clear and open with Craig
We ended up getting £11,000 above the valuation , and we would have taken the offer of £7,000 over that we had but Craig said no trust me we will get you more and negotiated me the extra money.
So worth every penny of the fees paid as he stopped me leaving £4k on the table.
Would recommend for selling across The Highlands for sure to anyone
Seller
26th Sep 2025 (7 mo. ago)
Anonymous Homeseller
The agent talked up the value of the flat and no-one offered over the valuation price. I have only had 1 private viewer. The rest have been investors. If I'd known that investors were my best option, I would have taken the first offer, despite being 2k below the asking price. Lots of 'informal offers' that don't materials. Poor so far.
Seller
24th Sep 2025 (7 mo. ago)
R Sneddon
From the word go the staff at McEwan Fraser Legal have been excellent, listening and guiding us through the process of selling my brother's house at 10 Earlscourt, Moodiesburn, G69 0AS. Staff kept us up to date all the way through, both by email and telephone conversations. As soon as they received pertinent information they let me and my brother know. Special mention goes to Ken Meisak, Giustino Miranda, Claire Ironside and Logan Watt.
Seller
22nd Sep 2025 (7 mo. ago)
M Almeida
Highly Recommend Jayne Smith at McEwan Fraser Legal
I'm a property investor working with Jayne Smith on the sale of my property at 26 Symers Street, Dundee as well as sourcing new investment opportunities.
Although the sale hasn’t completed yet, Jayne has been incredibly professional, proactive, and supportive throughout. She understands the market well and goes the extra mile to find properties that meet my criteria.
I highly recommend Jayne and McEwan Fraser Legal to anyone looking to buy, sell, or invest in property.
Paul Laurie
Seller
22nd Sep 2025 (7 mo. ago)
Anonymous Homeseller
Excellent service would highly recommend
Seller
19th Sep 2025 (7 mo. ago)
L mcwatt
Enjoying the services provided by McEwan Fraser team especially Jayne Smith our first point of contact and very approachable/ contactable at all hours.
18th Sep 2025 (7 mo. ago)
S Blane
Nari was a fantastic Estate Agent. A real credit to McEwan Fraser. Our property in KA13 Kilwinning was well presented in the brochure, generating a decent amount of local interest.
He checked in with us right up to exchange day.
Seller
17th Sep 2025 (7 mo. ago)
G Robertson
So far Jayne Smith has been excellent
17th Sep 2025 (7 mo. ago)
J S
I contacted them about selling my house and was told a local representative would be in touch. I then received a text message from Craig Peters the area sales manager for the region. I gave him all the information he needed and he said he would get back to me on Monday with a valuation.
I did not hear from him again. Now over a week later I have appointed a different agent.
Don’t waste your time with these people.
Seller
17th Sep 2025 (7 mo. ago)
J AH
Services have been slow. Difficult to get in touch with solicitors. Often told that they are working from home! Don’t understand why this makes it so difficult to speak. Covid is over. Why are they not in the office? ??????
16th Sep 2025 (7 mo. ago)
B Harkin
We had to sell our family home of over 50years when our mother passed away. At what was a difficult time for our family, the service provided by Dianne Kerr of McEwan Fraser Legal was exceptional. Valuable advice was offered regarding the schedule photographs and marketing the property. I was kept fully informed of the process by Diane and the McEwan Fraser Legal back-office staff. Regular updates were given and the customer service provided was excellent. We obtained the desired price for the property and all viewings were handled on the family's behalf. Dianne ensured that the stresses of selling were removed. This is something that I and my whole family will be forever grateful for, and we cannot recommend McEwan Fraser Legal highly enough.
Seller
12th Sep 2025 (7 mo. ago)
I Parsons
Brilliant marketing material for the house was pulled together by Diane Kerr
10th Sep 2025 (7 mo. ago)
R McLean
Great estate agency work from Diane Kerr on our sale in Largs.
Seller
9th Sep 2025 (7 mo. ago)
T Turfing
I have recently sold my properties through McEwan Fraser. I was delighted with the service provided. Diane Kerr was my initial contact and remained my first point of call throughout the transactions. I was regularly updated as the sales progressed, nothing was ever too much trouble for the team with their opening hours being a big bonus. The photographer really showcased my properties and the team also advertised my properties to a wide audience , thus the quick interest in the properties, leading to quick sales. Would definitely recommend McEwan Fraser (ask for Diane Kerr) to my friends and would use again myself if need be.
Seller
9th Sep 2025 (7 mo. ago)
J Boyle
Diane has provided ourselves at Glenrowan Homes a fantastic experience. As she well knows we have been on a journey together one of extreme highs and lows but could not question her efforts in selling our luxury apartments in Largs going above and beyond. Thanks go to the wider team as well, but Diane certainly deserves the majority of the plaudits I'm not sure if anyone else would have sold the apartments and dealt with the purchasers as well as Diane.
Seller
9th Sep 2025 (7 mo. ago)
J Boyd
Very responsive, always ready to help, very competent.
9th Sep 2025 (7 mo. ago)
M Linton
McEwan Fraser Legal: A Review of My Experience
**Overall Rating:** 1 out of 5 stars (Strongly recommend avoiding)
My experience with McEwan Fraser Legal has been extremely negative and unprofessional, marked by a complete disregard for basic legal protocol and an aggressive, baseless attempt to recover a fabricated debt.
The firm, specifically Credit Control Specialist, pursued me for an invoice relating to a "Divorce Summons," despite the fact that a client-solicitor relationship was never formally established. Under Scots Law, a written Terms of Engagement or a Client Care letter is a mandatory prerequisite for any firm to legally proceed with work or issue a bill. None of these essential documents were ever provided to me.
The invoice appears to have been generated based on a preliminary, pre-engagement WhatsApp conversation, during which I received inaccurate information. This attempt to bill me for a conversation that did not constitute a formal instruction is not only legally unfounded but also reflects a highly unprofessional and unethical approach to client relations.
When I challenged the claim and highlighted the lack of a signed agreement, the firm has made threats of formal recovery via the Sheriff Court, along with warnings about the severe impact on my credit rating and the addition of judicial costs. This aggressive tactic, rather than providing the requested proof of engagement, demonstrates a firm that is quick to bully and threaten without a legal leg to stand on.
I have unequivocally stated that I will not be paying this invoice and have informed them that I am prepared to challenge their claim in court and report their conduct to the Scottish Legal Complaints Commission.
In summary, this firm has demonstrated a severe lapse in professional conduct. They failed to adhere to standard legal practices, attempted to bill for uninstructed work, and resorted to intimidation tactics when challenged. I strongly advise anyone to seek legal representation elsewhere to avoid a similar ordeal.
2nd Sep 2025 (8 mo. ago)
R Singh
I had a fantastic experience selling my one-bedroom flat (2/1 98 Middleton Street, Glasgow, G51 1AE) with the help of my estate agent, Mr Nari Bhandari. From the very beginning, the process was efficient, well organised, and exceeded my expectations in every way.
The flat was listed on the market within just one week, and remarkably, it sold in only six days. Even more impressive was the final sale price, which came in at 28% above the home report value. This result was a direct reflection of my agent’s expert local market knowledge and smart pricing strategy. He advised me on the right figure for the home report, confident but realistic, and his understanding of the area helped attract strong interest without making unrealistic promises.
Throughout the entire process, communication was excellent. I received regular updates at every stage, including evenings and outside of typical working hours, which made a big difference. I always felt informed and supported, and no question or concern was ever too much trouble.
Overall, I am extremely happy with both the outcome and the level of service I received. If you are looking for a knowledgeable, proactive, and reliable estate agent who genuinely goes the extra mile, I would not hesitate to recommend McEwan Fraser Legal.
Seller
28th Aug 2025 (8 mo. ago)
T Hendry
Our experience with McEwan Fraser has been mixed. The real standout was Ben, who was prompt, professional, and kept us updated throughout the process from beginning to end. Without his support, I feel our experience would have been completely different.
While the sale and purchase were completed in a reasonable timeframe, the communication from others in the team let the process down. I often had to chase for updates, particularly regarding our new property and the release of specific funds, which was time-consuming and frustrating.
Overall, Ben’s excellent service made a real difference, but there is definitely room for improvement across the wider team.
Seller
22nd Aug 2025 (8 mo. ago)
M Maitieg
had a great experience selling our house in Glasgow with Ken Meisak. He was professional, easy to work with, and kept us updated throughout the whole process. Thanks to his effort, everything went smoothly and we’re really happy with the outcome.
Seller
21st Aug 2025 (8 mo. ago)
J Cooper
Poor, would never use again. Avoid.
11th Aug 2025 (8 mo. ago)
C Johnson
Will personally avoid. We viewed a property Friday, made verbal offer, negotiated back and forth through that day with seller (although had to ring the office 5 times just to speak to the account manager - the only person able to take the offer). Had verbal price accepted by the owner on basis written offer went in Monday and viewings would be cancelled. They Lead to us believe we were to have secured the property and congratulated us. However Agent did not cancel viewings as agreed and kept taking multiple viewings the following week meaning 2 more offers came in, great for seller, but not for us. Whole process was incredibly sneaky, full of lies, stressful and would not trust them to purchase a house advertised by them or sell a house through. Speaking to the correct person for updates is a nightmare, multiple stories/opinions from different contacts you get on the day. Our solicitor was not impressed with dealing with them either and stated they were ‘playing silly games’. Use caution when purchasing through them please.
Buyer
6th Aug 2025 (9 mo. ago)
K MacLeod
I used McEwan Fraser to write my will and it was a simple and hassle free process. Rosella was really pleasant and efficient and I felt confident of her knowledge and expertise at every stage.
30th Jul 2025 (9 mo. ago)
B Huxley
Rosella Elphinstone helped my Mum and Dad write a will. She was extremely helpful and imformative. We would highly recommend.
29th Jul 2025 (9 mo. ago)
D (Davbo)
We used McEwan Fraser Legal to set up a will with Rosella's help under the will aid program.
Rosella was very helpful for us as we figured out the details and went through a few itterations as me and my wife considered what we would like in detail. I'm confident our wills won't need updated any time soon, which is great.
One note is there was a long wait between me signing up for Will Aid and getting a response, but they did get back to my application and provide a very good service.
28th Jul 2025 (9 mo. ago)
N David
An excellent experience from start to finish
From the very first communication with James Milne, (the Managing Director) the entire experience has been outstanding. Our situation was very complicated due to the parties involved being in 4 different countries, but McEwan Fraser made the whole thing as easy as possible. They kept us constantly updated through the process and every member of the team were excellent. The legal dept. handled everything promptly despite many unforeseen hurdles and the sale of the property in Bonnyrigg was concluded without any issues thanks to the professionalism of the entire team. Couldn't have been better.
Seller
27th Jul 2025 (9 mo. ago)
C Lumsdaine
Mc Ewan Fraser delivered a very professional service selling our home.
Great communication from the team throughout the process and we achieved above valuation for the property.
I would thoroughly recommend McEwan Fraser if you are considering selling your home.
Seller
22nd Jul 2025 (9 mo. ago)
V Kazan
I engaged McEwan Fraser Legal to handle a rather complex legal matter and subsequently the sale of my property in Midlothian. Every single member of the firm's staff who became involved during the lengthy process carried out their work not only with supreme efficiency but with great empathy. I am very grateful to them all. Victor Kazan
Seller
18th Jul 2025 (9 mo. ago)
D Donaldson
Requested help, and I received help with care and the fee was very satisfactory. Easy to deal with. Strongly recommended. Kind and informative.
17th Jul 2025 (9 mo. ago)
H Liao
I submitted a request to create a will through Will Aid in November 2024, and due to high volume of requests I heard back from McEwan Fraser in May of 2025, but I was happy that they were still processing cases outside of the designated month of the programme, and that they were actively reaching out to applicants when they had the capacity to do so.
Rosella Elphinstone, who is currently a Legal Assistant, processed my case. She is very conscientious, chasing me up when she hadn't heard from me for a while to retrieve necessary information to create the will, and very helpful and patient in answering my questions. Once documentation was completed and it was time for me to come in to the office to sign the will, I found her to be very approachable and professional, and the atmosphere of the office seems welcoming. I would highly recommend the services McEwan Fraser Legal to anyone seeking to create their will and Power of Attorney.
17th Jul 2025 (9 mo. ago)
N Kohli
I had a great experience dealing with McEwan Fraser. Mandy Taylor was amazing to deal with and went the extra mile for us and helped to get us the sale we wanted for our plot of land Seacroft.
Seller
15th Jul 2025 (9 mo. ago)
P bowden
Debbie McBurnie made the purchase of Kildonald cottage pa26 6qr a pain free experience for us
Thank you
Peter & Judy Bowden
Buyer
8th Jul 2025 (10 mo. ago)
S Fullerton
Emma Lynch made selling our home such a positive experience. She was friendly, reassuring, and amazing with our kids, which really helped keep the stress levels down. Her deep knowledge of the selling process and the local area gave us total confidence every step of the way.
She went above and beyond to guide us through everything, offering smart, honest advice that paid off—we ended up getting far more for our house than we had hoped! Emma was always available to answer questions and made sure we felt supported from start to finish.
We couldn’t have asked for a better agent. Professional, personable, and truly exceptional—Emma is the real deal.
Seller
1st Jul 2025 (10 mo. ago)
A Hart
A big thanks to Rosella for dealing with my will in a timeous and professional manner
Would use the service again
1st Jul 2025 (10 mo. ago)
Y Chechelnitskaya
Opting for the “buyers’ service”, we were guided at every step regarding the offer price by James, who was very knowledgeable and reassuring in times of great uncertainty! Once our offer was accepted (first offer we made - as first time buyers, we were delighted!), we were passed to Debbie, who supported us with all the conveyancing formalities, promptly communicating both by phone and email, and following up on our queries. People describe buying a home (especially their first one), as a stressful process. I can safely say that McEwan Fraser made that process as stress-free as possible with their excellent local knowledge, connections, and communication.
Buyer
27th Jun 2025 (10 mo. ago)
C Piper
Had a lovely and thorough start to finish service from Rosella and Luke regarding my Will.
They explained the process concisely, were prompt with communications and helping me to understand what was required and how the document works as well as fielding questions about specifics regarding the Will. Both were informative, professional and happy to help at every stage.
I'd definitely return to McEwan Fraser specifically to deal with Rosella and Luke again in future.
26th Jun 2025 (10 mo. ago)
J mclauchlin
I just wanted to say a huge thank you to the team at McEwan Fraser Legal for all their help with the sale of our property at 55a East Main Street. From start to finish, the service was first-class.
Emma was is friendly, professional, and clearly very knowledgeable. She not only helped us get the sale over the line, but also guided us through the purchase of our new home too, which made such a difference having everything handled under one roof.
Diara, Artur and the wider team were also a pleasure to deal with – always quick to respond, clear in their communication, and on the ball throughout. The whole process was smooth and well managed, and we always felt in safe hands.
We’re genuinely grateful for all the support and wouldn’t hesitate to recommend McEwan Fraser Legal to anyone looking to sell or buy.
Seller
23rd Jun 2025 (10 mo. ago)
G Bhusal
My 3-bed first floor flat sold within just 4 days thanks to Nari and McEwan Fraser. From the first contact, it was clear why they’re so highly rated. Nari Bhandari handled the valuation; he knew the local market well and priced it right. We ended up getting £20,000 over the home report. His late working hours really made a difference—whether it was me or the buyers, he was always available when it mattered. I won’t be going anywhere else for property advice in the future.
Seller
22nd Jun 2025 (10 mo. ago)
J somerville
McEwen Fraser realastate, have just sold a property for me and I am very happy with the service indeed. Emma Lynch and Ross Jenkins keep me updated the whole way through the process and they helped achieve the best sale price at 82 beech place , Livingston EH54 6RD . I would definitely recommend them and look forward to working with them in the future. James Somerville
Seller
19th Jun 2025 (10 mo. ago)
P Thapa
I contacted Nari as I was looking for a property in Kilmarnock. Not only did he reply to my email at 10pm, but he also went out of his way to use his network to find me something suitable. He kept me in the loop from start to finish and made the whole process smooth. I’d recommend Nari and McEwan Fraser to anyone looking to buy or sell: genuinely great service, worth every penny!
17th Jun 2025 (10 mo. ago)
D Clydebank
Amazing from start to finish, Nari Bhandari made everything so much easier. It was a two-bedroom end-terrace, and he got £22,000 over valuation, and all within two weeks. He explained everything clearly, kept in touch throughout, and really knew what he was doing. As a business owner, I couldn’t always contact him during the normal 9-to-5 hours, so the extended opening hours were crucial for me. It meant I was kept in the loop, even at 8 o’clock at night when I had some free time after finishing up my business. I felt confident we were in good hands. I’d happily recommend him to anyone looking to sell or buy!
Seller
17th Jun 2025 (10 mo. ago)
M Tan
McEwan Fraser Legal has been incredibly efficient, helpful and comprehensive throughout the buying/selling process. They were insightful throughout the complexities of the process and specifics of my situation and were always on hand for advice, reassurance and clarifications. The opening hours past normal working hours was particularly good for clients like myself who work a 9-5 job, the online portal was also particularly helpful for peace of mind and having an overview of the progress.
Massive shoutout to James Milne and his team; namely Finlay Smith, Ross Jenkins, Zoe Carmichael for their support throughout what would have been an otherwise stressful process.
Would highly recommend them as solicitors/estate agents!
Seller
13th Jun 2025 (10 mo. ago)
M Bentley
We cannot thank Ian enough for finding our dream home.
The whole process was clear and precise throughout and delivered exactly what was promised.
We can highly recommend this appointment.
Thank you.
9th Jun 2025 (10 mo. ago)
L Padgett
After doing a serious amount of research to choose an estate agent for the sale of my cottage near Peterhead, I chose McEwan Fraser Legal because of their glowing reviews and they lived up to every one. I believed that selling a cottage in Peterhead was going to be challenging. It wasn't. Ian Haines was my direct contact and he was super efficient, professional, smiley and helpful. The main office in Edinburgh replied to calls and emails in a timely manner. I recommend this company wholeheartedly and if you live in this area of Aberdeenshire, you will hugely benefit from Ian's support.
Seller
6th Jun 2025 (11 mo. ago)
F Fullarton
Why did we choose McEwan Fraser? Firstly, it was their reputation as an award-winning Estate Agent and secondly because of the enthusiasm for our property shown by Andrew Darcy when he came to do a valuation. His positivity and manner made it an easy choice between the various estate agents who had come to value as to who we would want to market our property.
Throughout the whole and not always smooth process of selling (as many must have experienced) Andrew’s support, patience and investment in the process was vital. We are certain that it is due to him that we achieved the best outcome that we could have hoped for.
Additionally, everyone else that we dealt with at McEwan Fraser from the photography through to the conveyancing were unfailingly polite and helpful. The opening hours (8.00am – midnight), brochure production, marketing and individual Client Message board all added up to a successful sale and happy customers.
Seller
6th Jun 2025 (11 mo. ago)
R East
Absolute charlatans, and goodness knows I was passed round enough people within the organisation to be certain it wasn't one bad apple! Selling with them was an increasingly unbearable nightmare from start to finish, literally up to a screw up on their part at the point of completion. After a year of hell, I accepted an offer *way* below the value of the property, and ended up having to buy a much smaller property as a result... Long story short, now I come to move on from there, the misery gift keeps on giving in terms of discovering just how badly their solicitors screwed me over by making zero effort to check the title deeds of the place I bought. Basically they've proven ruinous to my physical, mental, and financial health, and I can't state strongly enough how much I'd advise to avoid them at all costs.
Seller
6th Jun 2025 (11 mo. ago)
D Cooper
Our experience with our McEwan Fraser Legal solicitor - Claire Morris - was excellent, she kept us informed at all times and went above and beyond to help us in difficult circumstances.
Date of experience: 01 May 2025
5th Jun 2025 (11 mo. ago)
L Myers
I would thoroughly recommend James and his team ( special mention to Taylor and Erin )for their part in distributing an extremely difficult estate and selling the property relating to the estate .James was always easy to reach during the process .and very helpful .
Seller
3rd Jun 2025 (11 mo. ago)
J Grant
James Keet was absolutely brilliant to work with. He was friendly, responsive and professional and went above and beyond to make sure our purchase was possible. We were very grateful for his support and guidance throughout the process.
Buyer
3rd Jun 2025 (11 mo. ago)
G Cleeton
Mcewan Fraser recently dealt with the purchase of our new home, and from start to finish Daria and all the team were attentive and communicated in an easy to understand manner which left the process stress free and smooth for me , I can't recommend highly enough
Buyer
2nd Jun 2025 (11 mo. ago)
Justin
I recently viewed a flat listed in Leith Shore by McEwan Fraser Legal and was honestly left traumatised by the experience.
The flat looked absolutely nothing like the photos online. In reality, it was in an appalling state, and I felt genuinely unsafe being there, no wonder the viewings weren’t being conducted by the agents themselves.
The level of misrepresentation in the listing was completely unacceptable. It’s extremely disappointing, and I hope McEwan Fraser Legal seriously reviews how they present properties and vet viewing arrangements. No one should be put in a situation like that.
25th May 2025 (11 mo. ago)
I Forrest
Exceptional results with the sale of my apartment. Within 48hrs of going online it was under offer. Truly first class support keeping me informed along the journey. A great team working together
Seller
23rd May 2025 (11 mo. ago)
J Ng
They provided premium service to us, great thanks to them and especially thanks for Nari. Even i sent an email to them at 23:30, Nari replied me in 5 minutes, you can't get such a service in the UK. And they achieved above the valuation in home report for my property, great thanks again. Will definitely recommend to others.
Seller
18th May 2025 (11 mo. ago)
R McDevitt
Brilliant service,from beginning to end,any time day or ngt,Nari Bhandari whom I dealt with was exceptional,left no question unanswered
Roseanne McDevitt
Pa59at
16th May 2025 (11 mo. ago)
G Hockley
Very helpful and happy to work with an overseas client. Easy to communicate with, timely responses. James Milne was a delight to work with.
8th May 2025 (1 year ago)
C Robertson
Needed some quite complex legal advice on an urgent financial transaction. MF couldn’t have been more helpful. Got back in touch with me straightaway with appropriate scope and fee proposal, then were able to provide the advice within a matter of days. Very professional and responsive throughout. Excellent service.
2nd May 2025 (1 year ago)
K Hannigan
Meeting with rozella to make a will, she was amazing and very patient highly recommend her.
1st May 2025 (1 year ago)
J Topham
We first contacted McEwan Fraser when we were given notice of the closing date for a property we were very keen to offer on. We emailed on a Sunday to ask for a quotation of fees, and a few hours later had a phone call from James to discuss the offer and conveyancing process and fee structure. After finding out we were successful, Gemma Hayward was assigned to our case, and has been incredibly knowledgeable and helpful in a friendly and accessible way. She has answered all of our questions in a way we could understand, and guided us through the whole process perfectly. She gave us confidence that the purchase would proceed smoothly, and on time - which it did! Even although Gemma was off sick on the day before completing the sale, she was in touch via email towards the end of that day, answering our questions and working on the last few details needed. We moved into our new property on the west coast last week. We now plan to have McEwan Fraser help us with our wills, and would recommend them (especially Gemma!) for any issue.
Buyer
28th Apr 2025 (1 year ago)
H Photos
I made an enquiry for a quote in respect of conveyancing for both buing a priperty and selling a propeety.i was inpressed that the MD phonwd me in Good Friday and promised someone would speedily respond to my reques.Today I have not received any communication so have gone elsewhere.
25th Apr 2025 (1 year ago)
L Wilson
Nial Turnbull legal executive at McEwan and Fraser . Nial has been more than 5 * he is more than helpful, kind and understanding. Explains everything to you and nothing is a problem to him . Even when he is on holiday he says email him as it not a problem., He makes you feel at ease . Can’t recommend him and the team enough.
22nd Apr 2025 (1 year ago)
S Bianchi
I recently had the pleasure of working with McEwan Fraser Legal as a first-time buyer, and I cannot recommend their services highly enough. My purchase was somewhat complex, as it involved gifted funds from abroad and the additional considerations of being a non-UK citizen. From the outset, the team demonstrated exceptional professionalism, expertise, and dedication.
My initial enquiry was handled by Finlay Smith, who provided a comprehensive overview of the purchasing process and promptly addressed all of my questions and concerns. As I was based abroad during my property search, Finlay introduced me to James Milne, who serves as a Buyer Agent. Although I initially declined this service due to budget constraints, both Finlay and James offered to speak with me further and clearly outlined the value of the support provided. After our conversation, I was confident that this would be a worthwhile investment—and it absolutely was.
James Milne’s contribution was instrumental in guiding me through the Edinburgh property market. He offered insightful advice on suitable areas and provided detailed assessments of properties I was interested in. For each property, he reviewed the home report, evaluated the overall condition and value, and then arranged viewings which he attended on my behalf. Through video calls, I was able to participate in viewings remotely, which made the process feel personal and efficient despite the distance. His deep knowledge of the market, strategic guidance on offer pricing, and unwavering availability for questions gave me great confidence in the property I ultimately chose.
Once my offer was accepted, I was referred to Barry Haq, who managed the conveyancing process. Barry was consistently prompt, thorough, and professional in his communications. He liaised effectively with the sellers' solicitors and ensured all necessary documentation was carefully reviewed and explained. He also demonstrated great patience in accommodating the timing of my responses, which I greatly appreciated.
In summary, although McEwan Fraser Legal's fees may be slightly higher than average, the level of service, attention to detail, and client-focused approach fully justify the cost. Every member of the team went above and beyond to ensure my experience as a first-time international buyer was smooth, informed, and ultimately successful.
Buyer
17th Apr 2025 (1 year ago)
R Green
Excellent advice and service
Mandy has been very informative and communication has been spot on would recommend to anyone who is in need of there services thank you
16th Apr 2025 (1 year ago)
D McIntosh
So glad we chose McEwan Fraser Legal to sell our flat. Andrew Darcy and the whole team were amazing. Everyone was extremely helpful and professional. Thanks to their efforts we achieved a very quick sale and exceeded the home report valuation by more than we expected. Would definitely recommend.
Seller
15th Apr 2025 (1 year ago)
Anonymous Homeseller
Excellent experience all round. Very nice and great level of communication.
Seller
12th Apr 2025 (1 year ago)
M O'Connor
Excellent service from Rosella Elphinstone at McEwan Fraser Legal to prepare a Power of Attorney. Highly professional, efficient and friendly. I changed my mind about a detail at the last minute which was no problem at all. In fact, Rosella had a good idea for how to accommodate this in the best posssible way which I wouldn't have thought of myself. Delighted with the speed and quality of the service.
10th Apr 2025 (1 year ago)
O Taylor
I found the service I received from McEwan Fraser Legal excellent when selling my property
From the valuation service (Jamie) to the photographer/surveyor to the administration of viewings/NOI/offers (Ross and team) everyone was very respectful and provided the reassurance I needed throughout the process
I can highly recommend the services provided- big thank you to you all
Seller
10th Apr 2025 (1 year ago)
R gale
I recently purchased my first home and couldn't be more grateful for the incredible support I received from my solicitor (Claire Morris) throughout the process. From the very beginning, they kept me consistently updated on every stage, which really helped to ease the stress of buying for the first time.
About a week and a half before completion, there was an unexpected change in circumstances that meant I had to reapply for my mortgage myself. It was a really stressful time, but Claire couldn’t have been more helpful, reassuring, and efficient. They went above and beyond to keep everything on track and ensure the process stayed as smooth as possible.
I genuinely can’t thank them enough and would absolutely recommend McEwan Fraser Legal to anyone looking for a professional, responsive, and supportive solicitor.
Buyer
9th Apr 2025 (1 year ago)
T nicol
Our conveyancing journey was made very smooth and stress free (on our end), all thanks to our solicitor, Barry Haq at McEwan Fraser Legal. He did everything he could to push along our chain as much as possible and ensured we were kept up to date with each step. He was always on hand to answer any questions and even once replied to my email after hours to help. Highly recommend! 5 stars!
9th Apr 2025 (1 year ago)
J Doherty
First class service from start to finish when selling my house Jonny Clifford was professional approachable and friendly he was always there to answer any questions and queries 10 out of 10 service from Jonny, I would highly recommend can’t thank you enough Jonny
Seller
8th Apr 2025 (1 year ago)
TMS
Bought my first home!
I really appreciate Barry Haq's support and guidance throughout the process of purchasing my first home. He guided me through each step of the process and diligently handled my case. He was always available for a phone call to handle all my queries.
Thank you very much.
Buyer
8th Apr 2025 (1 year ago)
Anonymous Homeseller
Very efficient everything done in a timely manner very professionally manner.
Seller
28th Mar 2025 (1 year ago)
F H
Huge thanks to McEwan Fraser for their excellent work with my Will. Rosella (and Erin) did an outstanding job; they were quick to make changes, very competent and listened carefully to what I wanted and knew how to implement my ideas.
Many thanks,
Robert
17th Feb 2025 (1 year ago)
R Coats
We instructed McEwan Fraser Legal on 16/12/24, to complete the conveyancing work on our first property purchase.
Less than six weeks later - we're due to complete tomorrow and our appointed solicitor Barry has confirmed the funds are with them and ready for completion tomorrow morning.
From the initial call to the team and speaking with Stephen (Purchase Negotiator), to the countless emails and calls with Barry (Senior Associate) - we both wouldn't hesitate to recommend McEwan Fraser Legal to everyone we know.
I've just checked and (due to me not having a clue!) we've exchanged well over 100 emails with Barry - the majority of which have been us asking silly questions - and we've always received a very quick, detailed and thorough response.
Our mortgage lender were especially difficult (due to our situation of being new-ish company directors) and they asked for so much additional information and form-filling, clarity and extra processes. Barry completed all this without fuss, complaint or hassle.
To sum up, Barry and Stephen we're both fantastic. A huge thanks to Barry in particular for all the support during our countless wobbles.
100/10 - As the owner of an award winning business, I appreciate the effort that goes into good old-fashioned customer service and these guys nailed it!
Buyer
23rd Jan 2025 (1 year ago)
E Leask
We chose McEwan Fraser Legal based on the high standard of service they promised and accepted their notably higher fees compared to competitors on this basis. Sadly, the service we received fell below expectations. In fact, cheaper estate agents we’ve used in the past have been much more communicative and accommodating, making McEwan Fraser’s premium costs feel somewhat unjustified.
Whilst the initial process of putting the property on the market was smooth, once the advert was live the communication began to dwindle. Despite being assured of regular updates, communication was severely lacking. We marketed our property in February, and after raising concerns in June around the lack of updates, we received a phone call to introduce a new negotiator, but no meaningful updates followed. When we complained again in December, we were dismissed with the claim that updates were available on the portal. However, the portal reflected the same lack of attention, with marketing updates only logged in February and December. Feedback handling was especially poor—only six attempts to gather feedback were logged despite many more viewings, and just two pieces of feedback were uploaded, the last in March. No feedback was provided for any of the many viewings held over the next nine months, making it difficult for us to understand how we might improve the appeal of our property.
The handling of viewings added further frustration. Many prospective buyers cancelled at the last minute or failed to show up. We had made it clear that due to our very challenging personal circumstances with our twins having been born prematurely and critically ill, and in NICU for a prolonged period, we needed at least 24 hours’ notice for viewings, however we regularly were asked if we could accomodate same day viewings. Additionally, there appeared to be no process in place to reconfirm viewings before they took place, leading to numerous no-shows and wasted time. This could have been avoided and would have saved us the effort of coordinating with family members to help, all while working around the care of our critically ill sons.
Even after raising concerns, the only solution offered was to lower our asking price—doing nothing to address the core issues of poor communication, inadequate feedback handling, and broken promises. Ultimately the poor service led us to remove our property from the market with McEwan Fraser Legal.
This experience has left us deeply disappointed. While selling a home is rarely straightforward, we expected far better for the premium we paid. Based on our experience, we strongly urge McEwan Fraser Legal to review their processes and improve their service to meet the expectations they set for clients.
Seller
31st Dec 2024 (1 year ago)
T Akram
I really can't say how professional and helpful the team at McEwan Fraser were earlier this year. A heartfelt amount of gratitude to Ken who helped navigate a painfully difficult period getting my property onto the market for sale.
Please do not bother looking elsewhere for a solicitor if you need one. I can't recommend them enough!
Seller
11th Dec 2024 (1 year ago)
C Mcleod
Terrible service I’ve been waiting for over a week for someone to get back to me even though I called again yesterday it’s almost as if they don’t want to act on my behalf.
6th Dec 2024 (1 year ago)
M Mfou'ou
I brought a property at auction which meant that the lawyers had a set date to close which they failed to do. They charged an expedited rate and because they didn’t close on time I lost the deposit, auction fee and have to pay the difference between what I offered and what someone else will offer.
Buyer
29th Nov 2024 (1 year ago)
S 2193
Ken was amazing! He gave me advice on a housing matter and stopped me from being wrongfully evicted, I can’t thank him enough! I would highly recommend this firm, very helpful and kind and gave me the best advice!
Tenant
8th Nov 2024 (1 year ago)
C Sutherland
Very disappointed with the service, be very careful when deciding to use, if your property does not sell, due to their incompetence, you have no come back. The lawyer we had allocated to us was unable to tell the truth, in fact, was the one who caused the no-sale and we are left with the bill. What was such a stressful time was compounded by McEwan Fraser and I would highly NOT recommend them.
Seller
28th Oct 2024 (1 year ago)
D Sansom
Having struggled to sell my property elsewhere I spoke to James and Logan and with 2 days the property was sold .
Logan then kept me informed as the purchase completed helping through each step
A thoroughly easy and happy process
Seller
23rd Oct 2024 (1 year ago)
Anonymous Homeseller
Great communication from all staff from start to finish
Seller
23rd Oct 2024 (1 year ago)
K Nichol
My name is Karen and I sold my property at 32 Lentlands Road, Forfar, DD8 1JW with McEwan Fraser Legal. Calum Dunlea provided an excellent service and his knowledge and proficiency were second to none. Always a cheery disposition, and nothing was too much trouble. I highly recommend this company, and its employees if you have a property to sell.
Seller
22nd Oct 2024 (1 year ago)
S McNair
I had a great experience with McEwan Fraser. I dealt with Ken and Calum throughout the process and there was always clear lines of communication and emails were always responded to in a prompt manner. Thanks again.
18th Oct 2024 (1 year ago)
J Barnes
10/10 service from all at McEwan Fraser Legal. Thank you!
From our initial online enquiry, James Milne was so quick in responding and helped us understand exactly what we needed and what they could offer us (on a Sunday evening as well!). We were passed to Alex and Finlay to take care of the offer for us, and the initial offer was in by 9:30am on the Monday morning. Fin especially was quick to answer any questions we had throughout this process and while we were going through our mortgage application in the following weeks.
The mortgage application was delayed for us, so we assumed our original move in date would no longer be possible, but then Kenny Watts went above and beyond to make it happen for us in the really tight time frame. Kenny was amazing, updated us often, even drove out to our home with the documents to sign, and got everything over the line without stress.
As first time buyers, we had no idea where to start or what to expect, but the whole team have been amazing, so thank you all.
Buyer
2nd Oct 2024 (1 year ago)
K Macdonald
The selling process with McEwan Fraser started off well: an enthusiastic valuation, talk of how easy it will be etc. It all sounded too good to true - and indeed it was. Problems throughout: from incorrect schedule information, forgotten visualisations, mix ups with viewing times and more. Oh, and the legal team forgot about me so I had to chase them 2 weeks before sale completion date to hear that I'd been forgotten about due to a staff holiday. I got the feeling my level of business wasnt important to them. Would I use them again? Absolutely not. I would like to mention Ross most favourably though - professional, courteous & efficient. Without him it would havd been a single star review.
Seller
7th Sep 2024 (1 year ago)
N Acharya
I didn't have a great experience at all with McEwan Fraser, and reading all the other reviews here, I can't say if it's because I was selling my flat in an area outside of Edinburgh, or was just plain old bad luck.
Whilst the start of the process - when they were getting my business - was very smooth and professional, unfortunately the follow through was poor.
There were multiple phone appointments being missed when I was trying to get updates, zero contact from the local agent I was assigned to and generally a lack of proactiveness at all in helping selling the property. The fact that when I said I was thinking of putting them on notice, no one asked me why or tried to understand how they could retain me, makes it pretty clear that they weren't particularly bothered about me or my sale.
Seller
3rd Sep 2024 (1 year ago)
R Murray
Impossible company to deal with. Pulled out of the sale of a house due to terrible communication and incompetency on their part. The lack of professionalism is shocking for a company this size.
Either buying or selling a house, I'd steer well clear of McEwan Fraser.
28th Jun 2024 (1 year ago)
S Chowdhury
Artur and Claire were absolutely brilliant Solicitor of this farm. They were extremely helpful, knows how to prioritised when it's required, i received outstanding support from these two to complete our purchase successfully. Thank you and will definitely use again in the future.
Buyer
29th May 2024 (1 year ago)
T Mcdonald
Would definitely recommend McEwan Fraser Legal. Sold our house in November 2023 Jay Stein the Area sales manager was great, really put our minds at ease when putting our property on the market and advising us at what price to market it at the maximise viewings. We then had a long wait untill April 2024 for our new build to be ready but Kenneth Daley kept us updated all the way through and made the whole process stress free.
Seller
7th May 2024 (2 years ago)
M Funes
I sold my house via this agent, in Tornagrain. Craig Peters was excellent at his job. He listened, he helped when things were getting sticky durign the sale when it was not his job to do so anymore, once things had been passed on to Legal. When I was losing hope about the process, he took time to visit me, just to put my mind at rest and listen to my concerns. I have my concerns with the all in one process - Estate Agency and Legal together - but with Craig supporting me the whole way, it was all smooth sailing.
Thank you Craig, thank you Ben (though it was a bad time to go on paternity leave ;-) I think the service is more expensive than alternatives, but worth every penny to me.
Seller
7th May 2024 (2 years ago)
C Martin
I needed a solicitor to help buy my house,I had Lewis very helpful and professional,I will use again when need to.
Buyer
23rd Apr 2024 (2 years ago)
J Xu
I recently had the privilege of working with Xulin Chen and Alex Leung from McEwan Fraser Legal as a first-time home buyer, and I cannot recommend their services highly enough. From the outset, Xulin and Alex demonstrated a level of professionalism and dedication that went above and beyond my expectations. Their knowledge of the market, coupled with their attention to detail, made the entire process seamless and stress-free.
What stood out to me was their willingness to take the time to explain every step of the process, ensuring I was fully informed and comfortable with each decision made. They were always available to answer my questions, no matter how trivial, and their advice was invaluable in making the right choices. Furthermore, Xulin and Alex's personable approach made them a joy to work with. They genuinely cared about my needs and went out of their way to accommodate my schedule and preferences.
I would highly recommend their services to anyone looking to purchase a property. Their expertise, dedication, and personal touch make them stand out in the field of real estate. Thank you, Xulin and Alex, for making my first home-buying experience a remarkable one!
Buyer
26th Mar 2024 (2 years ago)
K Pendleton
Selling solicitor on house I purchased in December. There were multiple issues with the general state of the house when purchased. Mainly things like the loft had not been emptied, the garage was still half full. Carpets were dirty…apparently because the seller had needed to load the vacuum cleaner into the removal van so couldn’t vacuum when leaving. Ironic they managed to take their vacuum but leave loads of other stuff that they should have removed as well.
We had also agreed to buy a bed off the previous owners and the bed they left behind was broken…been told through our solicitor that mcewan Fraser said that our fault / issue…we would never have agreed to purchase a broken bed. Highly unprofessional and should have been making it clear to their client should not be selling something they know is broken.
We notified our solicitor of the issues immediately and it was agreed that the sellers would meet the costs of removal of their stuff but now just getting silence when been trying to get this arranged for almost 3 months. McEwan Fraser now just appear to be ignoring the requests from my solicitor / are saying they aren’t getting a response from their client. They should be doing more to get this resolved as a matter of professionalism. Now looking like I am having to go through court to get this resolved which should never have been required. It’s taken up so much unneccessary time and effort on my side and dragged on far too long and feel as the sellers legal ‘experts’ in the whole process they are as much to blame as the sellers themselves
Buyer
15th Mar 2024 (2 years ago)
Anonymous Homeseller
Lack of communication and not pro-active as I had to instigate them doing anything. Pricing is terrible everything is an extra add on with vat on everything. Too expensive for lack of contact and or proactivity.
Seller
14th Mar 2024 (2 years ago)
Pie
We were recommended McEwan Fraser by our friends who had a great experience. Our first house purchase was with a bank appointed solicitor and it was the worst experience of my entire life trying to deal with them so I was nervous about dealing with solicitors again, but Lewis Dobbie has been excellent. Having someone at the other end of a phone and keeping us up to date regularly and giving us good advice through the process was all we needed and Lewis delivered on all accounts!! The purchase was completed very quickly with literally no stress at all. It was such a chill process I couldn't believe it, and their pricing is very good for the quality of service. I would definitely use them again in the future.
Buyer
7th Mar 2024 (2 years ago)
D Mackay
Lewis dobbie was always helpful and professional in the sale of my property. Appreciated his professional legal advice could not have asked for more.
Seller
5th Mar 2024 (2 years ago)
S smart
Very professional and customer focused service from Lewis Dobbie our solicitor, throughout the house sale process, my experience of the initial sale of the house following through and then going a 2nd time was navigated and controlled by Lewis assisted by Xulin Chen who as a team provided regular updates and information of the process, which reduced the stress of a sometimes difficult process.
Great service from McEwan Fraser Legal.
Seller
5th Mar 2024 (2 years ago)
S Turner
Lewis Dobbie was most professional and effective and I would recommend this firm.
1st Mar 2024 (2 years ago)
T Borland
Second time using McEwan Fraser and have no complaints. From the introduction to Jayne Smith all the way through to our dealings with Xulin Chen and Lewis Dobbie we found the company very professional and helpful in their approach to all matters. We have no hesitation in recommending the company to future possible clients.
23rd Feb 2024 (2 years ago)
C Gercui
Excellent company and excellent people!!! Highly recommend.
I have put myself in quite a tricky situation,I was a first time buyer and bought a property at auction but didn’t realise that the transaction completion time is so short but thanks to McEwan Fraser Legal and especially Lewis Dobbie all worked out just fine.
Buyer
15th Feb 2024 (2 years ago)
S Dunlop
James has been great coming g 9ut to value my property. Great communication, professional and kept in touch throughout the whole process. Very helpful.
10th Feb 2024 (2 years ago)
B Cowgill
A great firm with a good reputation. Lewis Dobbie has recently guided us through the sale of two properties and the purchase of another. He has been excellent. Efficient, knowledgeable and he has been there with guidance and solid advice throughout the whole process. I would recommend this firm to anyone considering selling or buying property in Edinburgh.
Seller
9th Feb 2024 (2 years ago)
R Sinai
Booked two viewings. Received confirmation emails. Neither seller showed up. I complained both times, to no avail. Wasted time and money. This is no way to run a business. Shame on you.
4th Feb 2024 (2 years ago)
D Fleming
Lewis & Xulin were great - clear and concise information received in a timely manor.
29th Jan 2024 (2 years ago)
S Tait
I'm Stuart, and I had the pleasure of working with McEwan Fraser Legal to sell my property at 7 Douglas Court, Tornagrain, near Inverness. Craig Peters delivered an exceptional level of service and I found his expert knowledge of the local property market to be invaluable. Many thanks.
Seller
22nd Jan 2024 (2 years ago)
J Coutts
Craig Peters was the property valuer we had over to our home in Inverness and he was more knowledgable than any others we met about the market , He took so much time and explained everything and how it would work and really held our hand through the process which is what was required as we haven't sold a house in Scotland before.
A brilliant service from the day we met through until now, wouldn't go anywhere else if we need anything in the future
Seller
22nd Jan 2024 (2 years ago)
C jamieson
Can't thank Lewis Dobbie enough for his professional approach and continuous help during a challenging time when purchasing my home. In the weeks leading up to the entry date Lewis and colleagues worked so hard to make sure everything was ready in regards to the sale of my house and purchase of new house, keeping me informed at every stage.
Seller
7th Jan 2024 (2 years ago)
Adam
Fantastic team from start to finish.
We purchased our first house through McEwan Fraser and were so happy that we just completed on our move using them for sale and purchase.
Peter Reid the area sales manager took our house to market and was polite, prompt, honest and gave excellent advice from the start, he also called us personally when a great offer was received.
Claire Ironside was our sales and marketing consultant always on hand and very professional when needed.
Lewis Dobbie and his team worked so hard to get us in before Chrstmas getting the sale and purchase and across the line. Informative emails, reassured us when we were probably being a bit to panicked and chasing, dealt with all our requests, fantastic. I'm sure that there were others involved and a big shout out them too.
Great team. Highly recommend.
Seller
4th Jan 2024 (2 years ago)
H MacKenzie
I had Lewis Dobbie assisting me with my first home purchase. He has been amazing. There was a few hiccups to cause delay with the purchase from the sellers end, but every time I asked him to chase the seller he did. He continued to keep me updated when there was any issues or movement. Very polite, personable and reassuring.
He was great to work with and would gladly work with him again.
Buyer
28th Dec 2023 (2 years ago)
R Preston
Excellent service,
Can’t thank them enough for some very valuable legal advice.
I would Highly recommend this company of professionals.
19th Dec 2023 (2 years ago)
J dancer
Amazing service from start to Finnish, especially from Lewis. Gave us great peace of mind, especially as first-time buyers! Highly recommend working with them you won't be disappointed
Buyer
13th Dec 2023 (2 years ago)
B Garbacz
I couldn’t recommend McEwan and Fraser enough, especially Lewis Dobbie , our lawyer throughout the process. Always available , very knowledgeable, friendly and helpful. He kept us up to date every single step of the way and even though there were some arising issues he always managed to find a solution to every one of them so we could get our dream home ! Thanks Lewis and the whole team.
Buyer
11th Dec 2023 (2 years ago)
P Forfar
Good estate agents
4th Dec 2023 (2 years ago)
S
I wish to express my sincere commendation for McEwan Fraser's impeccable legal services, particularly acknowledging the outstanding contributions of Barry and Finlay. Barry's expertise and strategic guidance were pivotal in ensuring a favorable resolution, while Finlay's meticulous role complemented the overall efficacy of the proceedings. I confidently recommend McEwan Fraser for their refined legal counsel.
30th Nov 2023 (2 years ago)
Anonymous Homeseller
Always keeping me informed and very professional.
Seller
28th Nov 2023 (2 years ago)
J Rudland-Potter
I used McEwan Fraser Legal as my estate agent and solicitor to sell my flat (first time seller). Lewis Dobbie, the solicitor, was all I could have asked for. He kindly took the time to explain the nuances between Scottish and English law and he ensured that I was kept in the loop throughout; I genuinely couldn’t have asked for anyone better to help me through the process.
Seller
21st Nov 2023 (2 years ago)
T Tavares-Pinto
Had a really fast, seamless conveyancing experience thanks to both Daria Jochemko and Lewis Dobbie! Really grateful to both ?????? In supporting my process for the majority of the time, Lewis was really personable, efficient and attentive - which meant that it was all concluded in a matter of weeks! Super great service, thanks so much!
17th Nov 2023 (2 years ago)
K MacDonald
We had a great experience buying our family home with McEwan Fraser. Thanks to Anthony Brown for negotiating the purchase successfully and to Lewis Dobbie for his hard work and attention to detail in the conveyancing legals. Both were courteous, responsive and really appreciated.
Buyer
10th Nov 2023 (2 years ago)
C wood
Terrible estate agents very pushy sales that does not match the service that you get. So many things that went wrong when trying to sell my flat. I was told when trying to complain after spending a lot of money maybe I should go elsewhere.
Seller
17th Oct 2023 (2 years ago)
Cheryl
*edit* I received a phone call from a member of the team after leaving this review & they dealt with the issue amazingly so I've given 5 stars. Sometimes it's not about the problem, it's about how they resolve it.
Came round to provide estimated value for my house with the intention of selling. Guy left saying he'd be in touch the following week with value. Never heard back and despite calling 3 times for an update, I got nothing.
You shouldn't waste people's time like that. If you don't have time for new clients - be straight forward about it on the phone!
Seller
7th Oct 2023 (2 years ago)
K Yerlikaya
Email and phone them to arrange a viewing for a flat, tell them I can do Monday to Wednesday anytime.
And they get back to me, ask if Thursday or Weekend is possible. (The flat is literally empty and no one live there)
If a estate agent is asking a potential buyer to cater into “Their Schedule” What else can I say?
28th Sep 2023 (2 years ago)
M (Msr)
Ben Stewart Clark Came and valued my property, I was very impressed with his knowledge off the property market and very professional extremely friendly-highly recommend McEwan Fraser!!
Seller
27th Sep 2023 (2 years ago)
Anonymous Homeseller
Very professional, considerate and responsive. Difficult to fault the process from the start.
Seller
18th Sep 2023 (2 years ago)
O Baumane
The guys at McEwan Fraser were great all the way throughout my flat purchase process. Firstly, Daria was very attentive and helpful during the offer-making stage. Secondly, Lewis did a great job during the soliciting process after my offer was accepted. Both of them were very responsive and happy to clarify any questions I've had, which was especially important to me as a first time buyer. Definitely happy to recommend!
Buyer
15th Sep 2023 (2 years ago)
B Farnan
I had excellent service from Lewis Donnie at Mcewan Fraser Legal. He was very helpful, informative and prompt and gave clear advice in easy to understand language.
8th Sep 2023 (2 years ago)
J Beveridge
Professional and attentive legal team. Good to have no costs for submitting offers. Once offer was accepted the legal proceedings were quick and I was kept well informed by my solicitor. I would certainly use again in the future.
5th Sep 2023 (2 years ago)
F Milligan
Absolutely fantastic service from both Barry Haq and Ken McEwan. Cannot thank them enough for their advice and support throughout the selling process of my home.
Seller
10th Aug 2023 (2 years ago)
J Nicol
Kenneth and Dacia were amazing and so helpful in us purchasing our first home. Our initial call was with Ken McEwan, which was so nice to have the top guy take the time to talk to two first time buyers. Anyone we interacted with was lovely and helpful. Thank you to the whole team! ??
Buyer
7th Aug 2023 (2 years ago)
G Rooney
I used McEwan Fraser to sell my home and carry out an onward purchase. I was deeply impressed with their service, in particular Johnny Clifford the property surveyor who was brilliant and walked me nd my partner through the whole process. Also Barry Haq who carried out the legal side of things was well on top of absolutely everything throughout the entire process.
So if you're looking for a company to handle absolutely every aspect of Buying and selling a home then this is the company for you. Even if like me you don't entirely understand the process they will walk you through start to finish and are always available to answer any questions you have.
Seller
4th Aug 2023 (2 years ago)
Anonymous Homeseller
On the whole very good. A few hitches but if you keep an eye on the process it will be resolved
Seller
4th Aug 2023 (2 years ago)
K sullivan
I have called over 5 weeks ago to request documents for my house sale and after phoning numerous times I have still not received these, my sale will end up delayed at this rate. Really unreliable and not happy
Seller
31st Jul 2023 (2 years ago)
J Hogarth
Lewis Dobbie
Good afternoon Lewis, I just wanted to thank you for you for your outstanding professionalism, dedication and service in completing my house sale and purchase.
You were simply superb to deal with and I could not have wished for a better lawyer. Your dedication and commitment to my wife and I was wonderful and it was a pleasure to deal with you and in particular, on Friday to get the actual funds across for the sale and purchase.
Lewis is an excellent lawyer who dedicates himself to his customer and provides an immaculate level of customer service by keeping you aware of all risks, issues and progress. He was excellent to deal with and always put his customer first. Definitely a huge asset to McEwanFraserLegal. I would thoroughly recommend Lewis to anyone for his commitment and drive.
I sincerely hope that McEwanFraserLegal reward you with a bonus or some recognition for your service and in particular for taking over my case on top of your normal schedule.
Finally many, many thanks for all of your support.
Seller
25th Jul 2023 (2 years ago)
A DeWolfe
I can't say enough about how wonderful, supportive and calming the entire team was in my buying and selling journey with McEwan Fraser. Thank you so much for making an overwhelming process feel manageable!
Seller
23rd Jul 2023 (2 years ago)
C Henderson
28 months on from completion of purchase of new property still no completion certificate passed to me. Emailed - no response. Called and was told this will take some weeks as it will have been filed and someone will have to manually go through files then scan it, then send to me. This is all after I have paid in full for their services and their error in not sending to me. This is after poor service and house builder threatening to pull my purchase as MF took so long completing missives.
Buyer
21st Jul 2023 (2 years ago)
A Ridha
I am a first time buyer and had no idea of how purchasing a property worked or any of the legal aspects of it. I had Barry Haq as my solicitor and he was nothing less than stellar in his handling of the process. He was informative, proactive, and a pleasure to speak to and despite some unforeseen issues that occurred during the sale, he ensured that I was legally and covered and wasted no time in ensuring everything was amended. I would wholeheartedly recommend McEwan Fraser Legal and specifically Barry Haq for anyone looking for a professional solicitor that has your back at all times.
Buyer
19th Jul 2023 (2 years ago)
S knight
Barry the solicitor assigned to me was immensely helpful throughout the processes. I felt supported and navigated through a complex sale.
Seller
11th Jul 2023 (2 years ago)
I Jeffrie
Asked for a valuation visit in April prior to putting property on market ,never appeared .
6th Jul 2023 (2 years ago)
A Johnson
I used McEwan Fraser Legal, to sell my home and also do an onwards purchase, they provided a high level of service in general from day one and we got over HR value which we where very happy with. Special mention for Dara Jochemko who negotiated my onwards purchase I remember I told her it was important we got it and she didn’t let me down ??. Also Barry Haq my assigned solicitor who was amazing, selling and buying is a lot of paperwork and is stressful but Barry ensured everything was moving along nicely from all ends and making me aware of what I needed to do at all stages. Having only bought a new build prior all the process’/ paperwork were new to me & I needed someone that I could trust has all in hand, and that could explain anything in normal non solicitor terms, and I could count on Barry for that. Right up to the last day when our purchase was taking a while (due to our buyers solicitor) Barry was on it keeping me informed all the way. Thank you for making my life easy. ????????
Seller
24th Jun 2023 (2 years ago)
D Parker
Awkward to use website
15th Jun 2023 (2 years ago)
P Braterman
My name is Paul and I sold my property with McEwan Fraser Legal at 31 Brora Street, Riddrie, Glasgow. Ken Meisak provided an excellent service.
Seller
14th Jun 2023 (2 years ago)
S LSL
Sold house in Nairn through McEwan Fraser. Craig Peters was the agent in Nairn. Excellent and professional service from the agent on the ground in Nairn, from initial approach, advice about selling, the market etc. Also once the house on the market excellent feedback from agent on the ground and support throughout the whole process. This was especially important to me as I lived away from the area. The app was useful for seeing people who had viewed property, stats etc but not very good to monitor progresss - the agents on the ground in Nairn were much more proactive with this and always responded to calls immediatley and messages very promptly.quickly. I would give five stars to those in Nairn. Legal side was efficient and timely for the conveyancing even though the conveyancing paralegals changed during the process but when advice needed on wider aspects of sale, it was not as proactive as I would have expected from a large legal firm.. When having to ring Edinburgh for admin advice or support always had to leave messgages which was not ideal. Hence the 4 stars overall
Seller
3rd Jun 2023 (2 years ago)
R Thain
Good professional service. We worked with Barry Haq to purchase our first home. He was always quick to get back to me after any emails I sent, and always took the time to explain everything, which was very reassuring as a first time buyer. Would recommend.
Buyer
3rd Jun 2023 (2 years ago)
Anonymous Homeseller
Promt efficient service. Excellent sales material. Proactive!
Seller
2nd Jun 2023 (2 years ago)
B Smith
Excellent and professional service. Craig Peters, the north of scotland representative was brilliant; providing immediate, sensible and accurate advice at all stages. The team in the office were very efficient and kept me constantly updated on the situation, Emma Lynch was my direct point of contact and made the process seamless. Would definitely use this company again.
1st Jun 2023 (2 years ago)
A Beattie
Unprofessional and incompetent company - poor communication, solicitors who don't understand mortgage redemption statements and other basics, very slow to do any work at all. When these complaints have been raised no action suggested on how they can improve these failings. If you are looking for a good solictors for buying and selling property I would look elsewhere - absolute joke of a company.
*Edit for reply - these issues have been raised as complaints and responded to, but with no suggestion as to how they would improve in future, suggesting they have not interest in changing their poor quality service. The fact that they don't know that these complaints have already been raised says a lot about the lack of attention to detail within the company. Avoid if possible!
30th May 2023 (2 years ago)
F Foster
I used McEwan Fraser to purchase my first property after a good recommendation from a friend. Everyone was super helpful, responsive quick replies, never felt like I was asking a silly question. The purchase itself was very rushed towards the end and I can’t thank Barry Haq enough for pulling it all together and getting me in without delay. Highly recommend going with McEwan Fraser.
Buyer
29th May 2023 (2 years ago)
D Henry
We are absolutely delighted with the service from McEwan Fraser, Our first visit was Ken to let us know how the company operates and value our house, his professionalism is fantastic he made us feel at ease, and we had no hesitation with putting our house on the market with McEwan Fraser, the communication from all staff was fantastic, when our house got an offer Logan was there with us every step of the way, what a stress free experience we have had.
Thanks to everyone at McEwan Fraser
David & Sharon
Seller
23rd May 2023 (2 years ago)
E MacDonald
Barry Haq was really helpful in supporting us with sale and purchase. Our buyer’s solicitor was very difficult to work with, but Barry remained calm and kept this moving. No hesitation to recommend.
Seller
22nd May 2023 (2 years ago)
B moss
McEwan Fraser helped me resolve a problematic and complicated tenancy situation. Rosaleen Doyle is extremely knowledgeable and helpful, as well as excellent at communicating the possibilities and working through the problems. Couldn’t recommend highly enough. Thank you Rosaleen and Ken!
Landlord
11th May 2023 (2 years ago)
I McCulloch
My name is Ian and I sold properties, using McEwan Fraser Legal, at 37 Hedgefield House, Inverness and 56 South Shawbost, Isle of Lewis. Claire Ironside managed both transactions through the Under Offer stage. Claire was professional in all her dealings, she was readily accessible when required and was able to offer advice and guidance as necessary. In summary a first class service.
Seller
24th Apr 2023 (3 years ago)
H McKeever
The process of Selling our property through McEwan Fraser Legal has been excellently managed from the outset. The sales team, including our initial contact with Michael, and in particular Claire Ironside and her colleagues who managed all viewings, feedback and negotiations were extremely efficient and professional. Barry Haq, who managed all the legal aspects, has also been exceptional. This is the second time we have used McEwan Fraser and we would have no hesitation in using this firm again in the future.
Many thanks for making it so straightforward.
Seller
24th Apr 2023 (3 years ago)
D Mraz
We used McEwan Fraser Legal for a sale and onward purchase. After buying the original property with another solicitors firm, we were mentally prepared for a terribly stressful couple of months, but thanks to excellent customer service, especially from Daria Jochemko and our solicitor Barry Haq, everything went very smoothly. We didn't have to remind them of deadlines, they were always happy to help and any questions or complications were addressed promptly. Communication throughout the whole process was great.
Seller
21st Apr 2023 (3 years ago)
Murray
Stellar job from start to finish - whole process start-finish was only about 2 months, way quicker than expected. Want to make a big shout out to my assigned solicitor Barry Haq - helped me with my learning difficulties with regards to the selling process, immediate in response time - every concern or worry put to rest - BIG UPS BARRY!! I started this with sod all when I was 27, Now I am 32 and I get to walk away with a big fat cheque - cheers M&F
Seller
11th Apr 2023 (3 years ago)
L Stewart
Please do not sell your house through Mcewan Fraser. This company only has one gear and its reverse. Nothing is done promptly. Rude and abrupt on the phone and not competing tasks.
Seller
30th Mar 2023 (3 years ago)
Anonymous Homeseller
Whole experience was perfect in every way.
Seller
26th Mar 2023 (3 years ago)
C Smith
I have been using McEwan Fraser for the selling of my property and onward purchasing. I especially want to thank Shauny Davis and Barry Haq for having the absolute perfect balance between professionalism and approachability. Both were always prompt at answering phonecalls and email enquires. Everything was always explained in an easy to understand way and I was never made to feel silly for any questions that I had. I was also regularly kept updated on the progress of matters and very rarely did I have to chase anyone at McEwan Fraser for a response. It's said that selling/buying property can be one of the most stressful experiences you can go through in life so having such friendly and down-to-earth team members really does mean the world.
Seller
23rd Mar 2023 (3 years ago)
U hussain
Great service, definitely recommend Barry!
17th Mar 2023 (3 years ago)
Y V
Letters not sent due to post room mistakes . Absolute chaos of a firm
13th Mar 2023 (3 years ago)
Anonymous Homeseller
Everyone that we have dealt with throughout the whole organisation who is involved with selling properties leaves a lot to be desired apart from one person. If it’s not answering the phone for at least 10-15 mins on occasion. We had people coming to house saying they had been trying to phone office and getting nowhere. So we tried it and it was shocking. Sending viewers who were in no position to sell so it was a waste of everyone’s time. Saying viewers were ready to offer but in reality they had places to sell. It’s been a nightmare from start to…..not yet finished.
Seller
12th Mar 2023 (3 years ago)
savagesoundsystem
Very poor - unprofessional, slow at communicating to clients and work that is full of errors. When complaints were raised they have nothing but excuses. Would recommend people avoid this firm if possible.
1st Mar 2023 (3 years ago)
M thomson
I researched Estate Agents, when deciding to sell my home in N Scotland, toward the end of last year. I decided on McEwan Fraser, based on a few factors.
Craig Peters, from the Estate Agency side contacted me and what a fabulous agent he is! I cannot thank him enough for all he did, as I was often anxious about certain aspects, but Craig was always available to answer questions and explain the process and put my mind at rest. Nothing was ever too much trouble for him. I felt quite sad when he 'handed me over' to the administrative and legal side, who also looked after me very well. I am most grateful that the sale went through smoothly and professionally. Highly recommend McEwan Fraser and most especially Craig Peters. A gem. Thank you.
Seller
7th Feb 2023 (3 years ago)
C McGarry
My name is Charles and I sold my property in Broomhill, Glasgow with McEwan Fraser Legal. Ken Meisak and the office staff provided a super service, and we achieved a quick sale and a good price. The process was made very clear and the firm have innovative sales techniques. I used McEwan Fraser's conveyancing which made things simpler. Wouldn't hesitate to recommend.
Seller
1st Feb 2023 (3 years ago)
D G
Very profesional and helpful
23rd Jan 2023 (3 years ago)
N Burgess
Would not recommend, extremely unprofessional, passed around from person to person while trying to buy my ex out of the property. Distinct lack of communication between colleagues, their own teams and with myself as the client. Confusing and frustrating to deal with. Deadlines not met, goal posts changed constantly. Would say they had done things they hadn’t. GDPR breach; instead of sending my documents via courier as promised they had someone in their office do it who subsequently broke down and who’s car was then in a garage with my paperwork for days. This was all supposed to be completed 8 weeks ago and I’m still waiting. No where near good enough for the fees they charge.
Buyer
20th Jan 2023 (3 years ago)
R macdonald
I tried to arrange a viewing with McEwan Fraser but to no avail after initial contact nobody has got back to me. Holidays are now over. Glad I am not selling my house with them.
4th Jan 2023 (3 years ago)
C Lambie
Received a letter full of lies from someone within this firm who is clearly a friend of Evelyn milne the Person who is harassing myself the letter stated they would take me to court without me knowing? Seriously laughable
21st Dec 2022 (3 years ago)
E Jong
My name is Edwin and I sold my property with McEwan Fraser Legal at The Green Cruachan Stoer, Lochinver, Lairg. Laura Jane Hetherington provided an excellent service.
Seller
8th Dec 2022 (3 years ago)
S Hamilton
I enquired with McEwan Fraser Legal about selling my property through them; their customer service during this process was second to none. Craig was very efficient and thorough with the information provided.
Seller
1st Dec 2022 (3 years ago)
Jack
Chloe and Gordon were the absolue MVPs for the help and service they gave us. We really can't thank them enough. The same goes for the rest of McEwan Fraser
31st Oct 2022 (3 years ago)
C Lammie
I dealt solely with A. Darcy and found his knowledge and expertise invaluable. Very helpful, insightful and informative
15th Oct 2022 (3 years ago)
S Mackay
The process of Selling our property throughMcEwan Fraser Legal has been excellent from the very fiirst contact. Craig Peters our property surveyor was excellent in every aspect of his job and I couldn't rate him highly enough. The rest of the team dealing with our sale from Alexandra Wilson, dealing with viewings and negociations to Artur Lasisz and his assistant Gemma Hayward undertaking the legal process were all exceptional. I will have no hesitation on using this firm for any sales or legal work in the future. I would give 6 stars if I could. Thanks to all
Seller
14th Oct 2022 (3 years ago)
L Cockayne
Magnus and his team were great communicators through a prolonged and stressful sale!
Seller
12th Oct 2022 (3 years ago)
Mani
I had a very good experience in dealing with solicitor, Kenny Cameron, who was very patient in listening to my requirements, with fast turn around response to my queries and providing timely advise in closing my first house purchase in Scotland. Thanks Kenny, hope this is not the last one transaction and will revert back with more guidance. Mani
Buyer
7th Oct 2022 (3 years ago)
E O
Kenny has been fantastic, so helpful and really quick responses to questions
7th Oct 2022 (3 years ago)
A McCallum
Wish we had never heard of them, initially thought they would be fantastic, however on the sale of our property we quickly realised we had made a massive mistake, no one returns calls, countless mistakes made and lots of excuses. Will never use again
Seller
6th Oct 2022 (3 years ago)
K Qureshi
Very professional and supportive team working tirelessly.
6th Oct 2022 (3 years ago)
L Petrów-Pahuta
I purchased a property through them some time ago, the agent who dealt with the matter was Maya Vassileva James.
The whole process through McEwan took ages to complete, the staff I dealt with when Maya was on holidays were clueless when trying to chase things up or just generally enquire about this matter.
When I finally bought the property there were outstanding fixtures to be made. I was given a week in writing to disclose what needs to be fixed but when contacting Maya within the given time frame, all she said is along the lines of "you were late to respond, it's not our business and good luck to you" and ignored my e-mails ever since, leaving me to deal with the issues myself from my own pocket.
This firm is interested in your money, not in the service to you as a customer. If you have a choice avoid them and find someone who will actually do the job they are paid for.
p.s. Zero stars should be made a score after what I've experienced with Maya's laziness, lying and lack of respect along with the rest of the bunch at Fraser's.
Buyer
17th Sep 2022 (3 years ago)
G Mustion
After trying to book a viewing over a period of 2-3 weeks for the one day I could view whilst in scotland, internet, email and calls. Finally I was told their viewing agent was not responding and they would try and contact them on the Monday I had been requesting xnd co.e back to me. It's now Thursday and still waiting for the call. If I was the seller I'd sack them! Not happy at all.
15th Sep 2022 (3 years ago)
C Merrill
Start to finish excellent service for a very nervous first time buyer in a tough buyer's market. Freya and Lenka were fantastic in the finalizing stages and very communicative as we closed everything up. I'd highly recommend their services!
Buyer
13th Sep 2022 (3 years ago)
K M
Excellent service. Special thanks to Chloe Smith who dealt with our sale, making sure it all went smoothly. Chloe was very helpful and efficient in dealing with any questions we had. All legal matters were concluded in good time, and our sale and move went well.
Seller
13th Sep 2022 (3 years ago)
G Booth
My name is Gillian and I sold my property with McEwan Fraser Legal at 48 Craiglockhart Drive South, Edinburgh. All departments provided an excellent service. Would highly recommend them for the full selling package.
Seller
6th Sep 2022 (3 years ago)
S Britton
Craig our surveyor has been faultless through the whole process. From initial contact and discussing values and the full process all the way through to moving day he was exceptional. His estimate for final sale price was very accurate to what we did achieve and sold the house within 6 days and lots of viewings. He was always available via text or call to discuss anything we had a question about and would go over and above expectations. We are based in highlands and most people use local estate agents but Craig and his team were exceptional and really stood out from the crowd. Stephanie D did all the in-house legal processes for both our sale and purchase and again responsive and faultless. They ran rings round solicitors both sides. I would and will absolutely use them again when we next come to sell. Thanks again!
Seller
4th Sep 2022 (3 years ago)
P King
Sold our house through McEwan Fraser Legal superfast - had wonderful service from the whole team and our Legal Team Artur and Gemma really held our hands all the way and totally looked after us - would highly recommend!!
Seller
3rd Sep 2022 (3 years ago)
B Gajewska
My experience with this company was great from the beginning to the end. Made the whole property purchasing process easy and felt like I wasn’t on my own during this stressful time.
A special mention to Gemma and Artur, who made sure everything was in order and gave me all the help and advise I needed.
If I ever need to use legal services again I will definitely be using them again!
Buyer
28th Aug 2022 (3 years ago)
T M
Great to deal with when selling my property. 1st class.
Special thanks to Abbey and Chloe..
Seller
17th Aug 2022 (3 years ago)
S Edin
Very helpful and efficient service. Always available to discuss issues and suggest solutions. Many thanks
17th Aug 2022 (3 years ago)
J Urquhart
First time buyer using a solicitor, Lenka for the first time also. Highly professional service and extremely polite and helpful staff on all areas of the team. Very easy to deal with and Lenka was on hand and responded quickly to any queries I had. Would definitely recommend.
Buyer
16th Aug 2022 (3 years ago)
D Nisbet
Very efficient professional and pleasant.
15th Aug 2022 (3 years ago)
S Hardie
McEwan Fraser made the process of selling property very easy from start to finish. Very happy with the service I received.
Seller
13th Aug 2022 (3 years ago)
E Hookham
Brilliant solicitors to have dealt with for the purchase of our first home. Communication was brilliant from start to finish, thank you Chloe and Abbey!!
Buyer
5th Aug 2022 (3 years ago)
R Gorin
This company is ok to deal with
2nd Aug 2022 (3 years ago)
I Thurley
Excellent service at both Estate Agent and Legal level, and very happy with outcome of our sale.
Seller
1st Aug 2022 (3 years ago)
K Ewart
Great service received. Especial thanks to our Property Surveyor Craig Peters!
28th Jul 2022 (3 years ago)
Z 123
Kenny was an absolute gentleman; he was so helpful and considerate when whilst helping us bud for a property in Edinburgh even taking time out of his weekend to coach us through the process. Would highly recommend!
26th Jul 2022 (3 years ago)
Anonymous Homeseller
Would never use again, very poor service
Seller
22nd Jul 2022 (3 years ago)
L Malarky
My name is Lorna Malarky and I have recently sold my house at 44 High Shore, Macduff through McEwan Fraser. I can highly recommend the service of their estate agents and legal team. They have, from start to finish, dealt with everything with complete ease and without a hitch. There is no doubt if I am selling another property McEwan Fraser will be my first choice.
Seller
15th Jul 2022 (3 years ago)
C Garvie
Kenny Cameron was very helpful and provided me with sound and impartial advice. In addition, he concluded the purchase of my new property very quickly and effectively. He is a credit to McEwan Fraser.
Buyer
4th Jul 2022 (3 years ago)
G Owen
I recently bought a flat, and several of my friends mentioned McEwan Fraser Legal when I asked about good solicitors to use when I started the buying process.
Now having completed my purchase and moving in, I'm happy to add myself to the list of those recommending them! Chloe (who dealt with my conveyancing) and Andrew (who dealt with the offer) were brilliant, always communicating where we were and also helping out when needed, and I'll always be grateful to Chloe for walking my non-techy mum through the process of ID checks.
As a first time buyer I was nervous about stepping into the property market, but McEwan Fraser Legal made it as painless as possible, and if/when I decide to move again, I'll be using them!
Buyer
28th Jun 2022 (3 years ago)
D Poole
Recent purchase of house being sold by McEwan Fraser!
We found our overall experiance to be absolutely disgusting, from start to finish the whole process of proceedings with purchasing our new home was extremely poor.
The solicitor was very hard to contact/very unprofessional via email and uncooperative making the whole proccess of nearly a 12 week wait very stressful!!
Avoid!!
Buyer
25th Jun 2022 (3 years ago)
F C
I was very pleased with the service I received from the McEwan Fraser Legal estate agents team who dealt with both the sale of my house and the purchase of my new property. Lenka Votypkova in particular was very efficient and was extremely helpful in explaining the whole process. She kept me updated on a regular basis, both by email and phone calls, she even went the extra mile to drop off documents in person for me to sign as I have mobility issues. The whole process from start to finish was very quick and i would highly recommend!
Seller
24th Jun 2022 (3 years ago)
E Harrison
Maya has been excellent she even called me before she went to work to go through the various issues we had regarding the purchase of the property. Very fast and efficient in replying to my emails. Daria was excellent too. Good Job by all!
Buyer
22nd Jun 2022 (3 years ago)
F oskouii
Very professional.
18th Jun 2022 (3 years ago)
J Rugman
Excellent service from McEwan Fraser. Craig peters was exceptional in our personal experience with him. He got our house sold, very proactive, always available. The legal team were also fab, Natalie, Andrew and all the team supporting McEwan Fraser went above and beyond. We will never consider using anybody else going forward
Seller
14th Jun 2022 (3 years ago)
Amanda
We had a very positive experience selling our property with McEwan Fraser, would highly recommend. Lewis and the rest of the team that we dealt with were very friendly, knowledgeable and efficient. Being able to contact them out with ‘usual’ working hours was a lifesaver as it put our minds at ease whenever we had any questions and it meant we could get viewers in for viewings quickly. We were extremely happy with the detailed write up of our house for the schedule and they even put a for sale sign outside our property promptly on a Saturday to help generate interest.
Seller
13th Jun 2022 (3 years ago)
G Prior
McEwan Fraser were a great help for myself as a first-time buyer. Everyone that I had contact with helped every step of the way and put any concerns that came up to rest very quickly.
Buyer
10th Jun 2022 (3 years ago)
A Anderson
We are David/Ann and we sold our house at 27 Sunbury St, Edinburgh through McEwan Fraser Legal. Initially got excellent advice from Mike on the market, fab service from Jordan and especially Ashley in legal
Seller
10th Jun 2022 (3 years ago)
L Cruikshank
Shocking customer service
9th Jun 2022 (3 years ago)
C Clarke
Ken and his team are so supportive and their advice has been really appreciated by my sister and me. We bought our first flat through McEwan Fraser Legal 12 years ago. We are now both purchasing properties with our partners and putting other legal agreements in place, all through McEwan Fraser Legal. For me, I will always go to them for all matters regarding property and legal advice. McEwan Fraser Legal take the stress away and took the time to explain what is required whilst protecting my best interests. I couldn’t ask for more. Fantastic service.
Buyer
8th Jun 2022 (3 years ago)
J Dow
I have sold a number of properties through McEwan Fraser, 28a and 28b Townsend Place, Kirkcaldy being 2 of them. Excellent professional, friendly and knowledgeable service, first class communication and regular updates. Especially, Jayne, photographer Grant, Ally and the design team, sales and marketing consultant Logan and other members of the team.
Seller
3rd Jun 2022 (3 years ago)
T Wright
We sold our property at 127 Rannoch Drive G16 with McEwan Fraser Legal, in less than 1 week . We couldn't be happier from start to finish everyone we dealt with was 100% professional and courteous. Loved the online portal whereby you could go online and see exactly what was happening with the sale of your property, and the office being opened later at night was a plus. Our photographs and brochure were outstanding, almost wanted to buy our own house it looked so good.
5 star rating is most definitely deserved. Thanks David & Terri Wright
Seller
3rd Jun 2022 (3 years ago)
A Alongi
I would thoroughly recommend the services of McEwan Fraser. As a first-time buyer, it can be a daunting experience to make an offer for your first home. The team are absolutely fantastic explaining everything along the way from start to finish. Any questions I had were quickly answered and suggestions to help aid the way towards buying my new home. I would also like to say that Maya Vassileva James was such a great person to deal with throughout the whole journey and gave me the confidence to hang on in there during these turbulent house prices. A massive thank you to Maya and the team.
Buyer
2nd Jun 2022 (3 years ago)
W Zafar
They were great and their call service is opened till midnight almost every day.
30th May 2022 (3 years ago)
A Cameron
Attentive and professional service from the first to the last. I would highly recommend McEwan Fraser's team of purchase managers and legal representatives.
Buyer
25th May 2022 (3 years ago)
C Stodart
The team at McEwan Fraser have been amazing with the sale of my property from the minute I first contacted them. They made the whole process so simple - valuation, photos, marketing, viewings and everything else in between. Ben, Logan, Finlay and Artur have always been at the end of the phone when I’ve needed them and answered emails promptly. I felt very well guided and looked after throughout. Would highly recommend!
Seller
22nd May 2022 (3 years ago)
R Christian
Superb!!
Great service always happy to help and make sure any process is made as easy as possible and also as quick as possible I would highly recommend for anyone to use.
19th May 2022 (3 years ago)
M Billingham
I would thoroughly recommend the services of McEwan Fraser and, in particular, the legal service provided by Sarah Douglas. Sarah took over my case and has taken control to get this moving along in an efficient manner and at the same time treated me as a person and given continuous support and advice at all times during the day whenever needed as like me, she likes things done there and then. I happily endorse the devices provided and the personal support given. Sarah has treated me as a person which I have appreciated and take away the mundane nature of legal processes and made a difficult experience more bearable. Thank you Sarah.
17th May 2022 (3 years ago)
J Lau
We came across Sarah from McEwan Fraser Legal after having troubles dealing with another firm for the purchase of a building plot in Skye back in 2021. The pandemic has created a lot of uncertainties but at the end, Sarah did her job professionally, guided us through all the questions and completed the transaction. We really appreciate.
Buyer
17th May 2022 (3 years ago)
Myke
Have offered excellent conveyancing solicitor service with friendly, hard working team who are always on hand to deal with issues. Special thank you to Maya and Lenka in the Edinburgh team who have been invaluable.
13th May 2022 (3 years ago)
K Thom
Not impressed! Was desperate to view a property: was told at the time a few people were interested but I could see it. Waited on a call-back for an appointment in vain; called again, waited for a call-back; my sister phoned and was informed there was possibility of two offers being submitted but they would call her back, yep you guessed - no call; I then called only to find there was no more viewings and an offer was more than likely to be accepted... this occurred over 6 days.
11th May 2022 (3 years ago)
G Moncrieff
Property website
11th May 2022 (3 years ago)
A Roan
From my initial contact with McEwan Fraser & throughout the process if my seperation agreement, Stephen was very good in keeping me updated of the whole process every step of the way.
Ashley was so professional every step of the way & throughout the process regarding both the sale of marital home & my purchase of new property.
Ashley was very good in keeping both my ex-husband & I updated where & when needed, showed empathy, compassion & confidentiality where required & made me feel comfortable during a very difficult period. Thank You.
Seller
2nd May 2022 (4 years ago)
K Brown
So further they have great but still waiting to be finalised so that's why it give it a 3
To early to give reviews as they sent this survey out to soon
Will upgrade when everything is done but so far it's been great
28th Apr 2022 (4 years ago)
P Gibson
This turned to be a longer process than expected with a few twists and turns but Ashley was able navigate round these to get this concluded satisfactorily.
27th Apr 2022 (4 years ago)
D Walker
McEwan Fraser have been helping us with advice on properties and placing offers for the past few months and have been incredibly helpful and supportive. They have given us excellent guidance throughout this process, and have been readily available to speak to use when needed.
We have just had an offer accepted on a property today - and thanks to McEwan Fraser's experience and guidance, our accepted offer was less than we expected to spend for the property.
We would really recommend McEwan Fraser for buyers, especially first time buyers.
Buyer
26th Apr 2022 (4 years ago)
C Wilson
First Time Buyers Experience.
Our house went Live on the market on a Friday, we arranged to see it on the Saturday, discovered this was our ideal home and wanted to act quickly. Saturday afternoon began our search for a solicitor, a Google search showed that all our local solicitors were closed until Monday. Thankfully McEwan Fraser are available at weekends, they asked for our home report late Saturday afternoon and provided us with feedback on it by Saturday evening. By Monday we discovered the property went to a closing date, we were given excellent advice when it came to making our bid and by Friday, less than a week since we viewed, our offer was accepted.
We were guided and kept upto date throughout the conveyancing process, and Robyn did a fantastic job of ensuring everything was in place for a smooth transaction, and answering any questions that we had. less than 8 weeks and we had our keys.
Thank you so much Robyn and the rest of the team, you all went above and beyond to assist us.
Buyer
22nd Apr 2022 (4 years ago)
M W
Booked an appointment for a viewing. I had a missed call from McEwan Fraser a few days later (no voicemail left) and as was away on business didn't return the call till the following day. When I returned the call the person on the phone said there was no appointment, and was rude in tone as if we must have made the mistake and that we hadn't booked anything, or were chancing our luck? So why the missed call previous? Very unprofessional, obviously messed up but couldn't admit it and gave no apology for disrupting our now disrupted day. Would not use.
11th Apr 2022 (4 years ago)
J Hudak
A massive thank you to Sarah Douglas and the McEwan Fraser Legal team! After years of frustrating experiences with several legal firms, I have finally felt as my solicitor actually cares about my case. Sarah was very thorough and handled my case with utmost care and professionalism. She was always there to answer any of my questions promptly and advise me on the progress of my case. Sarah truly went above and beyond for me. I cannot thank her and McEwan Fraser Legal enough, what a difference in approach to clients!
11th Apr 2022 (4 years ago)
R Karbownik
Absolutely horrible experience.
11th Apr 2022 (4 years ago)
C Hanslip
My name is Catherine and we sold a property on Arran.
From Day 1 of contacting McEwan Fraser we have been impressed by their service, especially the guidance they provided. All the staff we have communicated with throughout the process have been efficient and super-helpful keeping us up to date with viewings, bids and the final process of changing ownership. Special mention to Bill (valuation) Jordan ( viewings) and Claire (legal).
Would definitely recommend using McEwan Fraser Legal.
Seller
7th Apr 2022 (4 years ago)
L Falconer
Lewis Hunter helped me sell my flat in 2021 and I couldn’t recommend him enough. His professionalism and knowledge is second to none! He was there to advise and answer any questions throughout the whole selling process. Thanks again Lewis for all your help and helping me achieve well over the market value for my property.
Seller
3rd Apr 2022 (4 years ago)
C milligan
We would like to say a massive thank you to our solicitor Kenneth Daley. As first time buyers, it can be a very stressful and daunting process. We were hugely impressed by the customer service we received from both Kenneth Daley and Gemma Hayward, both very professional and efficient. We were kept up to date with the process and explained everything in great detail to us, any questions we asked they both replied very promptly and made us feel very valued customers. Kenneth went through all the paperwork and spotted that the house we were purchasing did not have the correct paperwork, he made sure this was dealt with in hand. Thanks to his knowledge and and guidance, we are now settled in our new home!
Buyer
30th Mar 2022 (4 years ago)
K Connolly
Have recently completed the sale of our property and could not be happier with the service provided by McEwan Fraser. Communication from start to finish was clear and prompt. Thanks to Lewis initially for the time he spent talking us through the process but also to the rest of the team who helped smooth the sale to completion.
Seller
29th Mar 2022 (4 years ago)
L MCINNES
Andrew has been the best support I could have asked for through a very stressful and tedious process. Purely ased on the experience I have had with him alone, I would recommend Mcewan Fraser Legal to anyone purchasing a property. I hope I never have to go through the process again but if I do then I will be using Mcewan Fraser without a doubt.
Buyer
29th Mar 2022 (4 years ago)
L Gibson
Hi my name is Linda and I sold my property in Dumfries and Galloway with McEwan and Fraser. Everyone was very professional and provided an excellent service from start to finish. No issues at all would highly recommend.
Seller
28th Mar 2022 (4 years ago)
C Jones
My name is Carol and I sold my property with McEwan Fraser Legal at Rudha Mor, Corpach, Fort-William. Our property surveyor and photographer Scott Marshall was exceptional. He assisted us from the start with a valuation, amazing photography and general 'hand holding ' for which we are extremely grateful. The service from both Vikki Blair and Laura Jane Hetherington of the Property and Marketing Department has also been outstanding and we would have no hesitation in recommending them.
Seller
25th Mar 2022 (4 years ago)
L Leigh
As a first time seller, I didn't know what to expect from the estate agent in terms of service or what the process involved. I'm absolutely delighted to have chosen McEwan Fraser; from start to finish the team have been coordinated, enthusiastic, and incredibly helpful if ever I had a question or needed a little guidance. They have handled every part of the selling process efficiently, which has meant less stress and more excitement for the next chapter. Well done team!
Seller
20th Mar 2022 (4 years ago)
J Whitfield
Andrew did a fantastic job as our purchase negotiator - it took a lot of stress out of the offer process at a time when the housing market is moving so fast, and we were able to secure the property we wanted. Now also working with the MFL team for our conveyancing, and receiving the same great service. Highly recommended!
Buyer
18th Mar 2022 (4 years ago)
B Scott
I was hugely impressed with the standard of service I received, each department as well as every individual I dealt with went above and beyond to make sure everything was explained to me and every process handled smoothly. I was stressed selling my property from abroad, but the level of professionalism and communication put my mind at ease and everything was taken care of. I am grateful I chose to sell with McEwan and Fraser Legal.
Seller
15th Mar 2022 (4 years ago)
Anonymous Homeseller
Professional and very responsive, will do their best to sell your house for you, excellent photography, very good communication, easy to use. Would definitely recommend!
Seller
13th Mar 2022 (4 years ago)
S Dean
It was a pleasure working with both Jay and Rebecca. Thank you! Before and after our property went on the market both Jay and Rebecca were astute, professional and on hand if there were any questions. Thanks again guys! Really appreciated.
Seller
9th Mar 2022 (4 years ago)
J Struthers
We’ve used McEwan Fraser for a number of property sales & purchases over the last few years. We have always found their services to be excellent. They’ll give you the advice you need, not what you want to hear. Very highly recommend property and legal services.
Seller
8th Mar 2022 (4 years ago)
K Rosie
Very happy with 5 star service from McEwan and Fraser Legal. Gareth Campbell kept us on track with excellent advice and support throughout what was sometimes a tricky process.
4th Mar 2022 (4 years ago)
B Hay
5 Stars! Logan, Diane and the rest of the team have been most helpful. Great communication and handled everything very professionally. Highly recommend McEwan Fraser Legal. Thank you :-)
2nd Mar 2022 (4 years ago)
M SMITH
I have recently used McEwan Fraser Legal to sell my property. Throughout the process all the staff were friendly and kept me up to date at every step in the process. A very knowledgeable company, who strives on putting their customers first. I would highly recommend.
Seller
2nd Mar 2022 (4 years ago)
J Robertson
My name is June and I sold my property with McEwan Fraser Legal at 2/2, 474 Duke Street, Dennistoun, Glasgow.
Having never sold a property, I had put it off for years, finding the thought of it all too daunting.
I needn't have worried, reassured and assisted all the way through, from preparing and selling my flat of 40 years to purchasing my new home.
I can't thank them all enough, experienced, professional, supportive empathetic, trustworthy. Highly recommend, what a fabulous team of the highest quality.
Seller
27th Feb 2022 (4 years ago)
A Barekat
McEwan Fraser we’re fantastic from start to finish of our house move. Immediate availability, long contact hours, plain and insightful advice. Both the marketing and legal departments provided excellent service. We would highly recommend!
24th Feb 2022 (4 years ago)
T Eyre
Very professional
20th Feb 2022 (4 years ago)
A Farquharson
Excellent service
13th Feb 2022 (4 years ago)
L Bethell
My name is Linda and I sold my property (Essie Cottage, Rhynie, Huntly, AB54) with McEwan Fraser within 1 week of going live on the site. Great service and communication throughout.
Seller
12th Feb 2022 (4 years ago)
N Harrop
Enthusiastic, helpful agent took our call when we contacted with view to sale. Staff consistently approachable and helpful. Excellent website provided details of buyer interest. Sale concluded without difficulty.
Seller
11th Feb 2022 (4 years ago)
G Kirk
Already rated McEwen Fraser 5* but want to do it again. Thanks to Lenka, Rae, Maya and Finlay for their amazing work. They have been nothing but exceptional! They were patient, proactive, informative, responsive and exceptionally helpful. And when I needed them to be, lightning fast! I could not recommend them more. I will definitely use them again.
11th Feb 2022 (4 years ago)
N Brownlee
My name is Neil and I sold a property with McEwan Fraser Legal at 7 Wardie Dell, Trinity, Edinburgh. My parents and I had excellent guidance and reassurance from Lewis Hunter to get the house ready for sale, then Shauny Davis did a fine job of managing the high volume of enquiries and offers. Magnus Moodie handled the heavy-lifting of everything else with aplomb, guiding us through the maze of the final day of requirements. Very personalised and attentive service from start to finish, and I can highly recommend McEwan Fraser to anyone looking to sell a property.
Seller
10th Feb 2022 (4 years ago)
L Witherspoon
Brilliant service from first point of contact right through to sale. Everything was explained in detail and someone was always on hand to answer any questions I had - which is really important when you have never sold a house before. Special mention to Lewis Hunter and Shauny Davis who helped make the experience as least stressful as possible.
Seller
8th Feb 2022 (4 years ago)
L Lawson
Not good at all still waiting on an email from them with fees etc going to go with Neilsons
4th Feb 2022 (4 years ago)
Quentin
I recently sold my property with McEwan Fraser Legal at 87 Overdale Street, Glasgow. The customer service and attention to detail from the team throughout the whole process was absolutely first class. I highly recommend them. Great job. Thanks again.
Seller
4th Feb 2022 (4 years ago)
R McGregor
Very professional company, overall good service though can feel disjointed at times dealing with multiple people in different departments. Would recommend.
3rd Feb 2022 (4 years ago)
R Smith
Most of our dealings with McEwan Fraser were with Craig Peters, their Property Surveyor and Valuer in the Highlands. We were selling a property in Beauly. Craig is a good communicator, listens very well and, perhaps most importantly, follows through on everything he says he will do and goes out of his way to keep the client happy. The administration and legal aspects were completed very well but it is the personal touch that always makes the difference.
Seller
2nd Feb 2022 (4 years ago)
J Maciver
My name is Jane and I sold my property at 24 Bught Drive, Inverness with McEwan Fraser Legal.
I have been very pleased and satisfied with the services provided by McEwan Fraser Legal from start to completion, especially as I was not in Scotland throughout the sale.
I have to say that it was my initial meeting with Craig, the viewing agent, that clinched my decision to use McEwan Fraser Legal. His knowledge and efficiency did it for me..!
The girls Vikki and Claire in Edinbugh were great too, keeping me informed all the way.
Thank you to you all..!!
Seller
25th Jan 2022 (4 years ago)
J Hutchison
My name is John and I sold my property with McEwan Fraser Legal at 36 Fraser Crescent, Trinity, Edinburgh. All the staff made selling our home simple and as stress free as possible. We would highly recommend this firm.
Seller
13th Jan 2022 (4 years ago)
K stevenson
All the team were friendly and helpful. Always kept me updated on what was happening
5th Jan 2022 (4 years ago)
M Ware
So the legal team, specifically Maya, in Edinburgh did a fantastic job completing on both the sale and purchase of our new homes. Both transactions completed seamlessly allowing us to move in six weeks after an approved offer on our home and our new home. On other occasions we've had to find a short term rental between houses and always seem to be delayed, but this time Maya and McEwan Fraser delivered in a wonderful fashion. We were kept up to date every step of the way with clear communication. Very pleased with the service and happy to be in our new home. Thanks guys for all your help.
Seller
4th Jan 2022 (4 years ago)
G Gill
We sold our flat in Leith and purchased a house in Burntisland, using McEwan Fraser for both transactions. The team were very helpful and kept us informed at every stage. Particular thanks to Gareth and Magnus for meeting some very tight deadlines with professionalism and good humour throughout. We wouldn't hesitate to use McEwan Fraser again.
Seller
22nd Dec 2021 (4 years ago)
S S
Excellent, responsive and professional firm. We will use them again. Particular thanks to Lenka and Rae.
22nd Dec 2021 (4 years ago)
E (EddieB)
Hi, I cannot recommend McEwan Fraser Legal highly enough. Selling my sons flat in East Kilbride was painless and the advice, marketing and communications from the team at McEwan Fraser Legal has just been 1st Class. The selling price was achieved at over home report in only 1 week.
Will be using them again. Many thanks to Ken, Jordan, Amy and Craig.
Seller
21st Dec 2021 (4 years ago)
I qnkova
Thank you so much for your great job dear Maya !
You are amazing !!!
19th Dec 2021 (4 years ago)
R Connelly
Very interesting website properties for sale in the area I'm looking
11th Dec 2021 (4 years ago)
P Smith
Very easy to deal with , service was always very prompt and professional as well as considerate and friendly, highly recommended.
11th Dec 2021 (4 years ago)
D R
Choosing McEwans Fraser Legal to sell my property was a truly good choice. The process from beginning to end was efficiently arranged and managed by a professional and very friendly team of the company. All information was provided keeping an eye on detail and on time, the communication was easy and excellent. I strongly recommend the company as a reliable and pleasant to deal with when solving your property issue. Special thanks to Ben Stewart Clark, Valtemes Santos and their colleagues with whom I was in direct communication throughout the process of my deal.
Seller
4th Dec 2021 (4 years ago)
S Stevens
I would highly recommend Lewis Hunter of McEwan Fraser Legal who helped us sell our property. He was professional and always on the phone or emailing us to kept us updated. He even managed to sell the property for more than we expected. Will definitely use again when selling or buying.
Seller
3rd Dec 2021 (4 years ago)
A wright
My name is Ann and I sold my property with McEwan Fraser Legal at 1/2 21 Kilvaxter Drive, Glasgow.
I highly recommend this company my flat sold in just over a week ?????? Holly, Vikki, Emma n Jordan and all the staff are great, very friendly and were on the phone to me all the time with viewing’s and keeping me upto date with everything and there open till 12 o’clock at night and weekends which is great.
Seller
26th Nov 2021 (4 years ago)
R Copeman
Tyla was brilliant. Very professional, helpful and calm even when things started going wrong with our move. If every office and business up and down the country had their own Tyla, I think this country would be a better place overall.
Would definitely use McEwan Fraser again.
26th Nov 2021 (4 years ago)
B Stobo
I would highly recommend McEwan Fraser if you are selling a property. The sales team and legal team are excellent in equal measure.
Seller
23rd Nov 2021 (4 years ago)
S
Very client centric approach - faultless teamwork
We naturally tend to complain more than we compliment but I’d thought I should definitely take a few minutes to acknowledge all McEwan Fraser good work and support with my property sale.
I achieved my primary objective: to sell my property and although the buyer took his time to materialise and not exactly at the level of price initially envisaged (market reality!), all the steps, from marketing & price management from Rebecca on the property side to Josephine on the Legal side were seamless. All the way to the cash account which was faultless.
MFL demonstrated a very client centric approach by their repeated willingness to go the extra mile and look for solutions to assist a remote landlord, for what was a relatively small transaction - thank you.
So MFL people, their client portal and processes were seamless and did stand up to their valuer, Jayne Smith, promises.
Seller
21st Nov 2021 (4 years ago)
A Greig
My name is Alex and I sold my property with McEwan Fraser Legal at 6 Jennings Gardens, Kilbirnie, North Ayrshire. I was very impressed with the quality of service provided by Diane, Logan and Lewis. They were incredibly helpful, have great advice and we're very quick to get back to us. The opening hours were fantastic for both us and our buyers. Listed and sold our property within 2 weeks. Would highly recommend
Seller
18th Nov 2021 (4 years ago)
J donald
Estate agent didn’t bother turning up for house viewing. Will never use this solicitor
15th Nov 2021 (4 years ago)
A Watson
They said someone would be in touch but never heard from them. Went with another company instead.
10th Nov 2021 (4 years ago)
T McGill
Very professional, knowledgeable and friendly service
5th Nov 2021 (4 years ago)
C Bertram
We have had a great experience with McEwan Fraser, from getting our house valued, to the professionalism of the photographer for the advertising and then onto our solicitor dealing with the sale of our property and purchasing our new house, Cara has been amazing, very quick to respond and completely on the ball with keeping us informed of the progress and providing us with her handover to colleagues if we needed to speak with anyone when she was out of office. Would definitely recommend to friends and family.
Seller
3rd Nov 2021 (4 years ago)
S Mowatt
We picked Mcewan Fraser to progress the sale of our Flat at 28 Strathearn Road from a short list of 4. Picked them because of their marketing coverage and integrated legal services. Since we are not based in Edinburgh we needed someone to take full ownership of the process. We couldn't be happier! From valuation to execution of the sale, they kept us fully up to date with zero effort from us. Particularly impressed with Abbey, her responsiveness and personal approach.
Seller
2nd Nov 2021 (4 years ago)
M tait
Great service again from Cara and team at McEwan Fraser Legal. Second time using McEwan Fraser Legal and will certainly be using them again. Highly recommended for a stress free process.
31st Oct 2021 (4 years ago)
A Hoggard
A while ago, I asked McEwan Fraser Legal to assist me with the purchase of a property I had found online. The transaction is now complete, and I would like to take this opportunity to commend and thank the team who helped make the endeavour a reality. I would like to thank Ms Tyla Strand Codona who acted on my behalf as Purchase Negotiator, and Ms Rae Anderson who was the Legal Executive who conducted the conveyancing process. I would like to thank them both for their excellent work, and for their friendly and professional correspondence with me. I can easily and without reservation recommend them both, along with their firm, McEwan Fraser Legal.
Buyer
30th Oct 2021 (4 years ago)
D Calvert
My partner and I had an excellent experience with McEwan Fraser, who guided us through our first house purchase with professionalism from start to finish. Our solicitor, Katie Burns, was outstanding and ensured we completed in the shortest possible time. We are grateful for the patient, friendly way she supported us as first-time buyers.
Buyer
24th Oct 2021 (4 years ago)
K Thompson
Lewis handled our sale very professionally and competently, was always on hand with advice and never shy to pick up the phone. My overall impression of him and the company was excellent.
Seller
21st Oct 2021 (4 years ago)
Å Løchen
Very efficient and kept me up to speed in selling /buying my property Magnus was great and all the other members of the team would recommend
Seller
20th Oct 2021 (4 years ago)
P Leeming
Excellent service throughout when selling our house with McEwan Fraser Legal. Really excellent from our first meeting, through marketing, viewings, communication, handling offers, to the conveyancing and completion.
We would be happy to use McEwan Fraser Legal again, and we have no hesitation in recommending them.
Seller
19th Oct 2021 (4 years ago)
L Smith
Finlay Smith, has been extremely helpful throughout my selling/process. He's been responsive, supportive and provided great guidance. It's been much appreciated. Would most definitely recommend
Seller
15th Oct 2021 (4 years ago)
A Business
We have no hesitation recommending the services of McEwan Fraser Legal. From the get go their service has been fantastic - amazing support, patience and help to guide us through the process of buying a property in Scotland. A special mention to our contact Tyla who was brilliant.
Buyer
14th Oct 2021 (4 years ago)
J And-Stuart
Natalie was our solicitor for our sale and purchase and she was excellent. Natalie and the team at McEwan Fraser were very responsive and great at keeping us up to date with the transactions. Highly recommend.
Seller
8th Oct 2021 (4 years ago)
P Price
Used this firm to purchase a house and they were professional,friendly,and rapid in execution and communication.The easiest property transaction I have been involved with.Recommended.
Buyer
4th Oct 2021 (4 years ago)
T Okleva
Fab service
My husband and I used the services of McEwan Fraser Legal again recently. I wanted to write to let you know how much the practitioner Maya James help meant to us. This was not the first time she acted for us. Me and my husband Frank cannot thank her enough for the services that she has rendered on our behalf. We are impressed by all the hard work she did where there was clearly a lot involved. She has always informed us of the best option to take in resolving our problem. We are so thankful for your service and professionalism!
I wish Maya continued success in this practice. I would not hesitate to recommend her to any friends or family members looking for an experienced legal professional.
3rd Oct 2021 (4 years ago)
A Black
Maya James and the rest of the team provided exceptionally high quality service in the purchase of a property for my mother in Edinburgh. Maya couldn't do enough for us and was always available to answer any questions. Most importantly, she was always there to fight our corner when needed, given the difficulties we faced with the seller and their solicitors. I couldn't recommend Maya's services enough. Thank you once again for all your efforts and hard work!
Buyer
1st Oct 2021 (4 years ago)
M Martin
We bought our current house with McEwan Fraser back in 2013. When we went to put in an offer on a house through them and have our own house valued they never contacted back. Now that we've had an offer accepted and sold our house via different solicitors we've discovered relevant documents weren't passed along which we need to sell our current house. Emailed 3rd September, no response a month later, has taken multiple phone calls to get somebody to agree to look for the documents.
1st Oct 2021 (4 years ago)
K Bates
Extremely professional and responsive service from start to finish selling our flat with McEwan Fraser Legal. Always ready to answer queries and provide information. The tracking app is brilliant as well. Thanks to Mark, Shauny and Katie for their support at the various stages of the process.
Seller
1st Oct 2021 (4 years ago)
T Lamont
All my staff interactions were positive and helpful the sale went ahead on time and met the deadline agreed to. The personal message board was a good tool and allowed me to follow along on the progression of the sale, well done to all.
Seller
25th Sep 2021 (4 years ago)
C Brizuela
I was very impressed with the way Tyla picked up my rushed requirement to submit an offer on a property. I didn't have my offer accepted on that one but had already decided to continue working with Tyla due to her brilliant communication, keeping me up to date, always responding quickly to any queries. The next property I liked Tyla got in an offer immeadiatley and it was accepted; there were a few things to iron out but it didn't take long to sort and Tyla was always on top of the process. No chasing required. I would thoroughly recommend their / Tyla's services.
The process of concluding the sale was also excellent. Gareth was always helpful and swift in replying to any queries. The house sale went through very smoothly. I would highly recommend the company and will use them in the future for any legal work.
Buyer
21st Sep 2021 (4 years ago)
L Easom
I was supported by McEwan Fraser Legal to sell my current and purchase my new home, the support from each member of this team was excellent. Every team member was professional, attentive, reassuring and knew their job role very well. I trusted their advice and this enabled me to sell my home and purchase another with ease. Abbey McEwan, was excellent, she was responsive and encouraging during a very challenging time. The entire team at McEwan Fraser Legal were wonderful
Seller
14th Sep 2021 (4 years ago)
G thomson
I thanked Cara Seivwright my solicitor personally for her effective and personable style that achieved my outcomes with the minimum of fuss, and that’s worth sharing too.
10th Sep 2021 (4 years ago)
N Barker
Lewis delivered an excellent service and always responded immediately. However, the initial brochure was not at the standard expected and this took several versions to resolve. We also felt the photographer did not use any initiative in trying to produce pictures to show rooms at their full potential and we even resorted to using a picture taken by myself on an iphone. Our property was then marketed with an incorrect link taking viewers to a different location. Lewis did however act swiftly in resolving each of these issues. Another issue then arose at the offer stage, however we were advised that the error was not on the part of McEwan Fraser so there was not much to be done about it. We just had to accept what had happened. This was particularly frustrating as it resulted with a financial implication on us (as innocent parties)and we do feel that had every party involved acted with a little more care and attention this error could have been avoided. Had it not been for the actions of Lewis in trying to resolve issues the whole experience would have been very negative.
Seller
9th Sep 2021 (4 years ago)
P Buddington
First time we have bought a house in Scotland and couldn’t have wanted a more professional start to the buying process. Tyla was quick to answer emails and phone calls and was great at starting the process. We would definitely use this firm again.
Buyer
1st Sep 2021 (4 years ago)
A Hand
Have been dealing with Andrew Darcy for the past 3 months whilst trying to re-locate to Scotland to live. He is always professional & friendly to deal with & nothing is ever too much trouble. A company I would recommend.
1st Sep 2021 (4 years ago)
P Janowicz
Agnieszka and Chris are best of the best!
Very helpfull and nice People. It was pleasure to work with them!
I really appreciate their involvement.
Highly recommend?
They two are best of the best??????
1st Sep 2021 (4 years ago)
S Zygadlo
Thanks to Chris and Agnieszka for taking my purchase to a successful and stress-free completion.
Buyer
31st Aug 2021 (4 years ago)
Caris
Marzena, Kenneth and Artur's team were fantastic throughout the whole process, and lovely to have as the people taking care of such a huge and important purchase! Everyhthing was taken care of and I couldn't recommend them more.
Buyer
30th Aug 2021 (4 years ago)
S brown
I can't praise them enough Excellent service from Ken Meisak and Rebecca Paul . I had regular updates for viewing my property and it was sold in 2 weeks! I would thoroughly recommend them. They sold my property at 24 Summerfield Cottages ,Glasgow for me .
Seller
27th Aug 2021 (4 years ago)
C Johnston
Everything was dealt with professionally, kept upto date wiith everything from buying to selling, nothing was a problem and Katie was very polite and responsive to my questions and all answered in a professional way.
Seller
27th Aug 2021 (4 years ago)
M MICHELOT
Jason and Finlay were really quick and professional
26th Aug 2021 (4 years ago)
Lauren
Thank you so much to Natalie who handled my conveyance. Could not have gone smoother and always available to answer any questions I had. First class service and professionalism throughout made for a very positive experience, thanks very much Natalie once again.
25th Aug 2021 (4 years ago)
T Omeish
Good place to buy and sell your home.
I like the fact they offer part exchange as not many estate agents do.
25th Aug 2021 (4 years ago)
J McGowan
I would like to thank kelsey and team at McEwan Fraser Legal for all the help and guidance I received when applying for guardianship for my mother, I would have no hesitation in recommending this firm or using again
24th Aug 2021 (4 years ago)
W Zab?ocki
Great service from McEwan Fraser Legal! Thanks to everyone involved, Chris and Agnieszka in particular! Good job! ????????????
24th Aug 2021 (4 years ago)
H Milligan
Agnieszka and Chris were both very helpful and made the process easy. Would highly recommend their conveyancing services.
24th Aug 2021 (4 years ago)
K Dobczi
I recommend! Mrs. Agnieszka and Mr. Chris very helpful and nice people! They helped arrange everything smoothly! Very good contact with them!:)))
23rd Aug 2021 (4 years ago)
M Hunter
Finlay was a massive help to me as a first time buyer and answered any questions I had would thoroughly recommend using McEwan Fraser legal
Buyer
23rd Aug 2021 (4 years ago)
C Parsons
I had been looking to purchase a property for a number of months and after countless offers I managed to be accepted.
Finlay Smith was very helpful, responsive and knowledgeable throughout the process giving me guidance and expertise on the chaotic housing market.
He also provided knowledge and help for me when I was looking for a mortgage showing me a number of options that could help me.
Buyer
23rd Aug 2021 (4 years ago)
A Gonzalez
I recently bought my first home in Glasgow and the success and ease of the process is indebted to Ken McEwan and his team. Tyla Strand (purchasing team) was an excellent point of contact throughout; she was always pleasant and eager to help me, no matter the question asked. Andrew Darcy and Finlay Smith (purchasing team) worked quickly, efficiently and methodically in completing a series of property offers - the entire process was seamless.
Artur Lasisz, Chris Prucharski and Agnieszka Stys (legal) worked tirelessly on my account and they make an excellent team. The team was always 5 steps ahead of me, anticipating questions or concerns and had solutions at the ready. In particular, Chris is methodical in his approach and an excellent communicator capable of explaining legal jargon in layman’s terms. He maintained utmost professionalism during purchasing and post-settlement negotiations, despite the uncooperative opposing side.
The team demonstrated a level of commitment, professionalism and communication which I cannot fault. They are also kind, courteous and sympathetic to the stresses and anxieties which a first time buyer can experience.
The successes in my first-time purchase journey are indebted to their input - thank you.
Buyer
20th Aug 2021 (4 years ago)
S Dorian
We recently sold our flat in Glasgow through McEwan Fraser Legal and I can’t speak highly enough about their service. They are very fast to react to our queries especially Holly who was only ever a phone call away and kept us well in the loop with what was going on before we went on the market. A special thanks must go to Jonny the valuer who came out on a Friday night when nobody else would. He gave us some really great advice of what to do before we went on rightmove and we ended up getting £6,300 more because of what he said. McEwan Fraser were definitely not the cheapest estate agency we spoke to but like Jonny said - the cheapest agent isn’t actually the one with the lowest fees, because we got more than we hoped - McEwan Fraser were actually the cheapest, and the best! If we sell our next place, it will definitely be with them.
Seller
18th Aug 2021 (4 years ago)
I Coffey
Cara was extremely responsive throughout the whole process.
Very helpful and polite.
17th Aug 2021 (4 years ago)
V Tandon
Very helpful and professional dealing all throughout, right from start of sending offer to the completion of the deal, would highly recommend!
16th Aug 2021 (4 years ago)
M Gardner
Katie Burns was always there for us and made our home purchase in Inverness run as smooth as possible. Great job!
Buyer
13th Aug 2021 (4 years ago)
E McMullan
Easy to contact a gave helpful advice
12th Aug 2021 (4 years ago)
M Gardiner
Property sale handled very professionally from beginning to en. Particular thanks to Peter Reid who found a buyer very quickly and to Katie Burns, who worked her way through what turned our to be a complex conveyancing situation. Many thanks to the MFL team.
Seller
12th Aug 2021 (4 years ago)
C reynolds
I dealt with Natalie Allan when purchasing my new flat. Natalie was so professional and helpful. Her responses were near enough immediate and answered any question I had. Natalie went above and beyond with chasing mortgage advisors etc and keeping me in the loop. Thank you!
Buyer
11th Aug 2021 (4 years ago)
T WANG
We sold our property at our expected price with the help of McEwan Fraser Legal, and decided to stick with them when we purchase our new home.
Andrew Darcy is very helpful and knowledgeable about the current property market. He offered his valuable advice, which helped us to secure our dream home—lovely professional.
With regard to the legal team, we are also impressed with the great work from Artur, Kenneth and Zoe. The team are responsive, professional and supportive throughout the whole press.
Highly recommended. When the time comes to moving property again, we will definitely come back!
Seller
9th Aug 2021 (4 years ago)
R shah
Lovely team Katie Burns was great
9th Aug 2021 (4 years ago)
D Holland
Dealt with my remortgage really promptly and the communication was excellent.
4th Aug 2021 (4 years ago)
A Milushev
Maya James and Jason Barrie from McEwan Fraser Legal are two great people who I can’t recommend highly enough. They helped our dream to come true - to buy a flat in beautiful Edinburgh. Maya and Jason are fantastic people to deal with. Their were outstanding in their service, very empathetic, so professional, always available, honest and reliable. Thanks to both of them the process of buying a property was without stress. Thank you Maya and Jason, thank you McEwan Fraser Legal for your great help!
Buyer
4th Aug 2021 (4 years ago)
N Gonzalez
I have predominantly dealt with Tyla, who has been incredibly professional, helpful, easy to reach and supportive throughout the process. I cannot recommend her and the firm highly enough.
3rd Aug 2021 (4 years ago)
J smith
Brilliant service selling my flat. Everyone I dealt with throughout was great, and in particular Cara Seivwright in the legal team was brilliant - friendly and personable yet professional, so quick at responding to any queries, with a calm reassuring manner and kept me updated at every step throughout - a true asset to the company. I would not hesitate to use McEwan Fraser again in the future and recommend to my family and friends.
Seller
1st Aug 2021 (4 years ago)
R Pintev
Great performance of the whole company. They were with us from the first to the last day. Great team. Special thanks to Maya James, great professional. Without her we would not have succeeded, thanks to her we already own an apartment in Edinburgh. Thanks to the entire McEwan Fraser Legal team,
and especially to Maya Vassileva James.
Buyer
29th Jul 2021 (4 years ago)
B Gourley
Selling our first house, Johnny talked us through the process and nothing was too much trouble. He was informative and helpful. Would sell through MFL again
Seller
28th Jul 2021 (4 years ago)
D Hoyland
From very early on in the process of moving home everyone we dealt with from McEwan Fraser Legal (MFL) gave us an excellent and friendly service. We were given lots of good advice and help which allowed us to press forward with the sale of our house and purchase of a new one. Each of our contacts at the different stages of the process were very quick to respond to queries and always kept us updated whenever anything happened.
The online portal was a nice feature that meant we could check on our viewing appointments and marketing stats at any time. We also liked that we knew potential buyers could phone MFL at nights or weekends to book viewings.
When it came to making offers we took advantage of the equity release facility MFL have which made us chain free and a more attractive buyer. The home that we eventually bought agreed to take the property off the market when we made our offer thanks to this feature.
During the process of finalising contracts and completing the sale and purchase, we were kept very well informed and questions were answered quickly. We felt very confident that everything was under control and progressing well.
The whole process from start to finish went very smoothly and we were extremely impressed with the quality of the service we received. We wouldn't hesitate to recommend MFL to friends and family. If we ever decide to move again there's absolutely no doubt we would use MFL.
Seller
28th Jul 2021 (4 years ago)
K Robson
The service we were offered by Natalie (Solicitor), Ashleigh (Legal Exec) and Finlay (Negotiator) was second-to-none, and they made buying our first property feel so easy and stress-free. Would recommend McEFL to anyone thinking about purchasing a property.
Buyer
28th Jul 2021 (4 years ago)
D Macmillan
Throughout the sale process Natalie Allan and Ashleigh Carnie have been absolute superstars. Nothing has ever been too much trouble, they've responded to my incessant questioning immediately - I couldn't recommend them highly enough. They're an asset to McEwan Fraser!
Seller
27th Jul 2021 (4 years ago)
A Graham
Fantastic service! I would definitely recommend them. We just bought our first house so there was a lot to figure out and learn, but we always had everything explained to us and all our questions answered quickly. Would like to particularly say thank you to Marzena Paszkowska and Katie Burns who were my points of contact. Both extremely professional and helpful and I can’t complain at all!
Buyer
27th Jul 2021 (4 years ago)
V Nicolson
Cara Seivwright from McEwan Fraser Legal was prompt, helpful and made the whole experience of a transfer of title deeds seem straightforward.
25th Jul 2021 (4 years ago)
E B
We are so glad to choose McEwan Fraser Legal when we decided to sell our beloved home. They went above and beyond our expectations.
The team are always immediately returned our calls.
They answered all of the calls from viewers on weekends, which is impressive.
Their data system can track the click rate of different lists and reviews left by viewers, etc. which is quite useful.
Jonny is Professional, very friendly and helpful. Full points for him.
Shauny and Holly are also very knowlegeable and approachable throughout the whole press.
Eventually, we sold the property at our target price.Would warmly recommend They answered all calls from viewers on weekends.
Seller
23rd Jul 2021 (4 years ago)
S Gray
Fast sale of property. Options to defer fee,s. A bit more expensive than others, but you have access to an app to track your propert sales. They have in house team so conveyancing and marketing under one roof. Its a one stop shop. Super fast of the mark from valuation to marketing.
Thanks
Seller
23rd Jul 2021 (4 years ago)
M Maganaris
Excellent service all around. I couldn’t ask for more.
22nd Jul 2021 (4 years ago)
S Box
Jonny went well beyond the call of duty for us. He gave us some really great advice of what to do, and more importantly what not to do ahead of putting the flat on the market. He was available all hours of the day and is an absolute credit to your company.
A special thanks must go to Logan as well who was an absolute superstar. He was very informative of bids coming in, and viewing feedback.
Between Jonny and Logan we got over £40,000 more than we were expecting. For anybody thinking of selling a property in Glasgow, look no further than McEwan Fraser Legal. Their fees are certainly higher than other agents but the results speak for themselves. What has cost us maybe an extra £4,000 has resulted in us getting £35,000 more. Legends!
Seller
22nd Jul 2021 (4 years ago)
T Mcguckin
Great correspondence with them always let you know what's going on..
22nd Jul 2021 (4 years ago)
J macqueen
I appointed Craig at McEwan Fraser Legal to sell a number of properties for me on a development. Craig achieved great results and kept me informed throughout the whole process. Fee structure was reasonable with MFL and the big benefit over competitors is that they are open until midnight whilst others shut at 5 or 6pm when most buyers are actually available having finished work etc.
Highly recommend Craig & McEwan Fraser Legal if you want results!
Seller
22nd Jul 2021 (4 years ago)
J Howard
McEwan Fraser Legal were simply chosen as a result of a Google search. I worked with Finlay Smith for my house purchase which took a number of bids over several months. Finlay is personable and professional and a credit to the team. He is fast to respond and clearly very good at his job in what can be quite a fast paced industry. Excellent work.
Buyer
21st Jul 2021 (4 years ago)
K LEWANDOWSKI
Couldn’t be happier with service i received. All emails and phone calls were answered quickly. Agnieszka and Krzysztof took all the stress away and made everything as smooth as possible. Would definitely use them again when buying/selling another property in the future
Happy Owners
Seller
21st Jul 2021 (4 years ago)
W Brett
Very professional service also prompt and always returned phone calls or emailed with update
Craig was very professional and also is fully aware of market forces and prices even within the highlands.
The property was listed on the Monday evening at 1815 and i had a confirmed offer within 24 hours and that offer was successful with purchasing
Katy within the legal team was also professional and prompt with answering questions on the process also 6 weeks for completion so and excellent service all round
Would recommend to anyone
Seller
21st Jul 2021 (4 years ago)
R Harvey
I asked McEwan Fraser to provide a valuation for an unusual property for probate purposes. I was able to request an appointment over the phone in the evening and received confirmation from Craig Peters by text, all of which was very smooth. Although Craig knew that I was undecided over whether or not to actually sell the property he spent a full hour looking over it and provided an excellent insight into the local market and the strategies and options for maximising a return should I decide to sell. There was never any pressure to engage with his company. He provided an indication of value during the visit and followed this up very promptly with a written valuation by e-mail. I obtained valuations from two other companies and can vouch that this was by far the most comprehensive and convincing. I have not commented on value for money as I have not engaged the services, but can say that the valuation was free and without obligation and in that sense excellent value.
21st Jul 2021 (4 years ago)
N Campbell
The selling of our house, from start to finish, under the guidance of Craig Peters and his team, was excellent. Everyone was helpful, accommodating and we were kept fully informed and updated with the progress. The sale was concluded quickly and this was greatly assisted by the excellent photos done by Michael Morely.
Seller
21st Jul 2021 (4 years ago)
J McDonald
Absolutely first class service - nothing was too much bother and Andrew Darcy dealt with everything I threw at him with humour and compassion - cannot recommend him highly enough!
20th Jul 2021 (4 years ago)
L Pinto
Katie Burns, our designated solicitor, has been very helpful throughout the whole process.
This was our first experience in buying a property in Scotland , so everything was new for
us and she has been very patient in explaining how the process works.
I do recommend her work.
Regards
Buyer
19th Jul 2021 (4 years ago)
I Dimitrova-Milusheva
My husband and I bought a flat in Edinburgh. Without Maya James and the team of McEwan Fraser Legal our experience won’t be so great - they helped us a lot from the start to the finish and made the all process to be without any hassle for us. We both are very happy that choose McEwan Fraser - super professional and responsive people who are also so friendly and supported in everything we needed. Can’t recommend McEwan Fraser Legal highly enough and especially Maya who is a star! ??
Buyer
18th Jul 2021 (4 years ago)
J Mckenna
We recently put our house up for sale with McEwan Fraser Legal, we chose them after careful consideration and meeting with other agencies, primarily our decision was made due to their complete package offering, All of the services, from marketing to the legal process are in house. The house sold in just over a month the process was very professionally dealt with. Special mention to Jayne who we met with when looking for an agent, Rebecca who worked with us dealing with the viewings etc, Grant for taking such great photos, and not to forget Magnus who was a start pushing the sale through as the buyers had sold their house and urgently needed the sale completed
Seller
15th Jul 2021 (4 years ago)
ttyeyi
I genuinely can’t recommend McEwan Fraser enough! Agnieszka from Artur’s team made the whole experience of selling our property stress free.
Seller
12th Jul 2021 (4 years ago)
D BAKER
Helpful and friendly staff were happy to assist at every stage of the sale. The legal service was excellent with the assigned solicitor keeping us updated and working to overcome any difficulties. The sale was completed on time to the satisfaction of all parties.
With hindsight I feel greater effort could have been made to get the best price for the property. We were advised to accept early offers before all booked viewings were complete. Fast sale but should not all viewings be made to maximise the number of offers, the most favourable of which can be accepted?
Seller
1st Jul 2021 (4 years ago)
D Pesarra
MFL delivered as promised! Great service from the team. Special thanks to Jordan Mckenzie who maintained close contact throughout the process, keeping us informed and offering advice when required. Thanks again Jordan! David Pesarra
23rd Jun 2021 (4 years ago)
M Girl25
Initially very helpful, communication became lacking over time. No complaints using Finlay as a purchaser but overall felt sevice could be improved.
19th Jun 2021 (4 years ago)
T Cochrane
My name is Patricia Cochrane and McEwan Fraser Legal eventually sold my home after 3years. We were mis advised about market price, had multiple contacts with their office, some were good. Information was one way and I had to chase them constantly. I I would NOT recommend.
Seller
16th Jun 2021 (4 years ago)
D McGill
Tones of positive reviews saying how well they communicate and help ease first time buyers concerns and quide them through the stages with quick responses.
What have i done, as i am a first time buyer who feels like they have been left in the dark and have to wait days if not weeks before anyone talks to me?
what is going on?
Buyer
10th Jun 2021 (4 years ago)
D Rapacz
Always get THE best service, absolutely outstanding lawyers and really know their stuff.
2nd Jun 2021 (4 years ago)
M Far
From my first consultation around putting my property on the market to the sale of the property and legal completion - I experienced the highest levels of professionalism from McEwan Fraser. The customer portal allowed me and any McEwan Fraser staff member to track all the necessary documentation, viewings and feedback so it doesn’t matter who you spoke to in the office everyone is aware of the next steps and can provide information in a matter of minutes. This is especially important as I am working full time from home and have limited time to make calls and found it reassuring that I did not have to explain the situation each time I called. Selling a property during COVID-19 should have been more stressful but McEwan Fraser had a solution to every issue I faced such as accessing the property for viewings and arranging inspections to the property when required. I would especially like to thank Gareth Campbell in the Legal department who explained each step of the completion process, kept me informed of progress by phone and email and managed to navigate the demands of the process identifying solutions to the inevitable hurdles along the way. I would have no hesitation in recommending McEwan Fraser services who delivered an outstanding sales and legal service during extraordinary times.
Seller
17th May 2021 (4 years ago)
N Alcala
Amazing service. I bought a property in Edinburgh with them and they were very friendly and professional keeping me updated through the whole process. Big thanks to Artur Lasisz and Chris Prucharski, I would highly recommend working with them.
Buyer
14th May 2021 (4 years ago)
R Galt
Highly recommended for excellent customer service.
14th May 2021 (4 years ago)
L Robertson
A very profesional experience from Marzena and was kept informed in a very orderly manner. Top marks.
13th May 2021 (4 years ago)
W Brown
My name is Wendy and I sold my property with McEwan Fraser Legal at 5 Cameron Terrace, Cameron Toll, Edinburgh.
It has been a long process at no fault to McEwan Fraser nor ourselves.
I have to say, that Laura Jane, Bill, Nigel & Valtemes have been amazing during the whole process. Providing amazing support & advise throughout the whole process.
You can not get a better company to help you when your looking to sell you property.
We had our property on the market within 24hrs & the viewing started almost immediately.
We have now used them twice and would definitely recommend them to our friends and family.
Thank you to all involved in the process of our sale and purchase of our new property.
Seller
4th May 2021 (5 years ago)
J Ritchie
From start to finish McEwan Fraser were brilliant. Great online system of finding out interest in property. Logan looked after us and gave good advice, he is a great asset to the Company. Would 100% recommend using them.
3rd May 2021 (5 years ago)
N Holroyd
I'd like to say a big thanks to Ken, Katie and Fin at the Edinburgh branch for their help in purchasing my first home. Fin was my purchase negotiator and Katie was my solicitor - Ken definitely earned his money answering all my questions!
Professional, prompt and reassuring with answering emails and phone calls. From start to finish, starting from putting my offer in through to getting the keys, the process took 7 weeks! I think that is some kind of record! Thank you for helping me.
Buyer
2nd May 2021 (5 years ago)
S Amor
I was very pleased to deal with the Legal Executive who I was assigned. She was professional, approachable and un-pretentious. I was very pleased with the service I received. Thank you Kim.
29th Apr 2021 (5 years ago)
A Wong
Highly recommended
25th Apr 2021 (5 years ago)
G Brownlie
Without going in to all the details, I can only say that the level of incompetence I encountered from using MFL in selling my property and purchasing another (neither of which happened ultimately), was quite simply astounding. They managed to make what is already a highly stressful situation 10 times more stressful by being incapable of following though with actions they stated they would, or that I requested, and generally just providing a well bellow adequate service. For a start they provided a brochure that was so riddled with grammatical errors, and just generally did NOT actually SELL my property, that I actually had to rewrite the text myself...and that was just the start of the never-ending issues that cropped up. If MFL invested even half as much time & effort into marketing the properties of their clients as they do their own company, they might be half way to fulfilling their own advertising claims.
Edit: In response to the comment left by MFL - I submitted a detailed official complaint to MFL last year, which I received a response to at the end of last month. And I can assure you the response in no way resolved ANYTHING. It was a wholly biased report which skewed events (and was peppered with patronising and snide remarks), and did not take in to consideration the overarching premise of my complaint which was that the repeated errors, oversights etc that meant I was constantly having to monitor the work MFL should have been doing, caused me significant stress and ultimately the standard of service was grossly inadequate. I had waited to receive the response before posting any reviews as I believed that only to be fair, but now that I have received the response, and MFL are still accepting no accountability for the litany of errors, I will share my experience in the hope that others may avoid going through the additional stress of using an estate agency who are incompetent and provide substandard services.
Seller
13th Apr 2021 (5 years ago)
B Smith
I recently bought my first property with McEwan Fraser Legal and they were very helpful all the way through. From the initial house hunting through to completion, an agent was always available to speak to and could answer any questions I had about the process. I dealt with Andrew Darcy in the initial stages and Magnus Moodie for the conveyancing, and both were very communicative and professional throughout the process. I would definitely recommend to anyone looking to purchase a property.
Buyer
6th Apr 2021 (5 years ago)
M Fraser
I found them extremely high pressure sales .a bit like dealing with a double glazing salesperson .and three times the price of a high street estate agent with no guarantees..and they advertise no up front costs but the truth is that there are loads of up front costs . Not to be trusted . Keep well away .
4th Apr 2021 (5 years ago)
Anonymous Homeseller
Without going in to all the details, I can only say that the level of incompetence I encountered from using MFL in selling my property and purchasing another (neither of which happened ultimately), was quite simply astounding. They managed to make what is already a highly stressful situation 10 times more stressful by being incapable of following though with actions they stated they would, or that I requested, and generally just providing a well bellow adequate service. For a start they provided a brochure that was so riddled with grammatical errors, and just generally did NOT actually SELL my property, that I actually had to rewrite the text myself...and that was just the start of the never-ending issues that cropped up. If MFL invested even half as much time & effort into marketing the properties of their clients as they do their own company, they might be half way to fulfilling their own advertising claims.
Seller
26th Mar 2021 (5 years ago)
Shaw
My husband and I just got our house with the help of McEwan Fraser Legal’s help. Kim, our solicitor, and Finlay , our negotiator, are very professional, patient and prompt. We want to say big thank you for them and will definitely recommend McEwan Fraser Legal’s service.
Buyer
19th Mar 2021 (5 years ago)
G Wilson
Had an exceptionally poor experience using this firm. They sat on the work for an extended period of time, poor communication, made mistakes, gave me advice that I understand to be contrary to legal requirements and then tried to claim they didn't understand my complaint. I gave up in the end but they did refund the fee. I would add that it was a trainee that was responsible for the work so maybe fully trained solicitors and partners at this firm would have done better. I will never use this firm again as they wasted my time and cost me money.
13th Mar 2021 (5 years ago)
D Hoyle
Excellent conveyancing advice when we bought our first property. Their advice on negotiation strategy saved us £10k - well recommended.
Buyer
10th Mar 2021 (5 years ago)
A Weddell
I've engaged this Company on more than one occasion for myself and have recommended them to others. On all occasions they have been friendly, professional, proactive and expedient in their progress of affairs.
They would appear to be comparitvely more expensive than others but the journey has always been worth it.
I have no hesitation in recommending their services.
10th Mar 2021 (5 years ago)
J Cunningham
Terrible service
7th Mar 2021 (5 years ago)
T Dukes
Professional and helpful staff
5th Mar 2021 (5 years ago)
K Stacey
Employees are SO rude! Avoid like the plague
5th Mar 2021 (5 years ago)
S Killin
SHOCKING, NOT EVEN WORTH ONE STAR !!!!
This company in particular the Paisley branch are to be avoided at all costs.
We offered on a property in person to the seller which was accepted, unfortunately it had just went to closing,the seller phoned the following morning to ask the EA take it off the market, the EA told the seller she would be in breach of contract if she didn't go to closing date.!!! So the seller went to closing date, !!!
CLOSING DATE , the sellers kept to their word and sold to us. even though they had higher offers. We didn't even get a call from this EA to say we had been successful with the property. It was our solicitor that called us at 4.30 to let us know and told us she had to phone the EA and ask for an update, the closing time was 1pm !!!!!
Luckily for us the sellers called us at 1. 30 to congratulate us on getting the property.
THEN the sellers told us the EA called them AFTER closing date on the Saturday morning to give them another offer. This is very unethical and highly unprofessional after a closing date. Luckily for us the seller didn't accept and wanted us to have the house. We are in our dream home now, NO thanks to this EA, Don't touch them and I would never recommend them.
Buyer
2nd Mar 2021 (5 years ago)
B Elder
Still to hear from them??!
20th Feb 2021 (5 years ago)
S Cairns
Good service
19th Feb 2021 (5 years ago)
A Gulati
Supportive staff & very helpful.makes purchases very easy for your home.
17th Feb 2021 (5 years ago)
A Cheek
Not the best experience and not award winning in my opinion. They required regular interventions from me as the client, despite their glossy sales pitch, premium price tag and unfulfilled promise of communication. I would not use MFL again.
Issues included: spelling and grammar errors in my brochure; pictures taken from a child's eye level; limited and low quality images used in the virtual tour; MFL didn't confirm the property was loaded onto property portal websites so didn't spot an error in their system; MFL relied on a clunky proprietary messaging system rather than build rapport; stats did not show on their dashboard without prompt and were of limited value as they were only collated weekly and did not indicate conversions to brochure requests or viewings; viewing bookings were loaded for New year's Eve until prompted; MFL solicitors just parked my file once an offer was made without acknowledging whether the formal acceptance had been actioned; MFL solicitors failed to communicate or respond to requests for progress updates without repeated called and emails.
Seller
15th Feb 2021 (5 years ago)
L Aguiar
Absolutely brilliant service. From first contact to completing the mortgage and getting the keys. Constant updates about the process, clear and concise information about next steps. Worth every penny paid. A big thanks to all the team, specially to Valtemes, most helpful person I've met for quite some time. Thank you very much
Buyer
4th Feb 2021 (5 years ago)
C M
I genuinely can’t recommend McEwan Fraser enough! They made the whole experience of selling our home and moving to a new property almost stress free. The staff are all very friendly and so approachable. Special thanks to Shauny and Ken for all their help and enthusiasm!
Seller
1st Feb 2021 (5 years ago)
C Price
Excellent service from everyone at McEwan Fraser from start to finish.
Enthusiastic, professional initial response from Jay. Accurate house valuation, Excellent photography and advice from Grant. Useful online portal for regular updates. Personal viewings by Jay. Prompt, Professional conveyancing by Magnus, despite endless delays by the purchasers. Great attention to detail and prompt payment on completion.
Happy to recommend team and will definitely use again.
Seller
1st Feb 2021 (5 years ago)
N Goodall
exactly the same experience as Kevin Jeffrey. They were acting for the sellers and didn't seem to be communicating with our solicitors until the last minute. Day before the sale was to go through turns out they hadn't got the necessary signatures from the sellers who were abroad. Their communication at this point became no existent. Somehow it got sorted but only after 24hours of stress and zero apology.
Buyer
29th Jan 2021 (5 years ago)
M MacPherson
Out of hours availability was very helpful and plenty interest and viewing requests were generated for our property. Magnus was able to push through the legal's quickly and smoothly.
Seller
24th Jan 2021 (5 years ago)
M W
I have been trying to view a house for months. They set up an appointment and then never confirmed despite multiple emails. A further phone promise to set up a viewing was never followed up. They are either deliberately ignoring (cash buyer...) requests or completely incompetent. If I was trying to sell a house through them I would be furious.
Buyer
13th Jan 2021 (5 years ago)
L Bryce
Sale of Dachaigh mo Chridhe, Isle of Tiree, PA77 6TP
Alan Sutherland is a genius. As a result of lockdown and our property location, he somehow managed to produce a stunning brochure from home taken pictures.
Kim Sutherland went over and above to ensure our sale went ahead as smoothly as possible and there were a few hiccups along the way. She even took the time to chat to me when I called her when she was on holiday. Always returned my calls and explained things to me layman fashion, huge asset to the Team.
I have utmost respect for Ken McEwan, he really knows his Business. Our house was on the market for 18 months until McEwan Fraser took us under their wing, within 5 weeks we had an offer and completed within 3 months, to say we are delighted is an understatement.
Seller
5th Jan 2021 (5 years ago)
A Robb
Website looks great but not sadly very well looked after or helpful. Searches are or can be so mixed ask for one area got more areas not required.. Not the worst and photographs and layout are great
1st Jan 2021 (5 years ago)
N Urbani
My name is Nicholas and I sold my property with McEwan Fraser Legal at 58 Caledonian Road, Stevenston, North Ayrshire. All of the staff was lovely, responded quickly with updates, and knowledgeable. I could not recommend our property manager, Rebecca, enough. She made the usually stressful journey of selling your house surprisingly enjoyable.
Seller
16th Dec 2020 (5 years ago)
Z Disley
Having a property to sell I contacted various agents. I was most impressed by Jayne Smith at McEwan Fraser. Jayne's knowledge of the market and her professionalism was very apparent from our first meeting. So much so that I returned without hesitation to Jayne on the sale of another property several months later.
Seller
2nd Dec 2020 (5 years ago)
B Anton
Great support from everyone we dealt with at McEwan Fraser Legal. Despite being very busy and with what ended up being quite a complex mortgage they helped us greatly. Really appreciate all the hardwork and really pleased to be in our new house.
Buyer
1st Dec 2020 (5 years ago)
S Hewitt
Helpful and easy to deal with
27th Nov 2020 (5 years ago)
K Jeffrey
After finding a house to purchase the seller has been using this company and the service from them has been nothing bit shocking. No communication to the seller, no communication to.our solicitor and even on the day we are due to settle we have only just recieved the written acceptance with a lot of our clauses removed! We are sitting here with vans loaded and ready to go and now we are being told it could take another two days due enviromental searches not being done. I bought this house 2 months ago for crying out loud!!! Even the seller has contacted me to ask what is going on as they havent heard anything from McEwans Fraser.
Although i havent directly used this company i would avoid them with a barge pole as first impressions count and they are shocking at communicating with people!
Buyer
23rd Nov 2020 (5 years ago)
C Aitken
Our experience with MFL was great - would recommend them to anyone. Becky our point of contact was extremely helpful and efficient, whenever we had a query it was answered within 24 hours. Trustworthy service.
20th Nov 2020 (5 years ago)
R Sinclair
We decided to go on the market after seeing our dream house on a Saturday. Filled in the online valuation form on Saturday evening, had two phonecalls from McEwan Fraser on Sunday, and we were on the market within a week (with excellent photos by Grant). Thanks to the outstanding efforts and comms from Rhiain and team, we had set a closing date following multiple offers 6 days later. We were than passed seamlessly to Magnus who managed our sale and purchase. House buying as a general rule is a horrendous process, but Magnus took time to walk me through each stage, kept me updated throughout, and kept me sane when we thought the deal may fall through. He was also able to fight the corner on completion day exactly when we needed him most. Great service all round, cannot recommend highly enough.
Seller
15th Nov 2020 (5 years ago)
M Gatner
would highly recommend mcewan fraser legal after smooth transaction buying and selling property
Seller
30th Oct 2020 (5 years ago)
K Mahmood
After months of searching for my ideal investment property - I finally found a place that I was excited to own. A year ago, I had previously lost out on a property deal, solely due to the fact that the solicitor I had chosen to represent me back then, was far too slow to contact the selling estate agent and work at securing the property..
This time around I knew I was not going to let this happen. Having already worked with McEwan Fraser Legal on the successful purchase of a property on South bridge only 2 months ago – McEwan Fraser provided expert advice on the purchase of my second property on St Patrick Square, Edinburgh on where I needed to be with my offer to secure the property so I didn’t pay over the odds and their advice proved invaluable. They did not let me down. They kept me updated every step of the way, were rapid with their communications and kept me posted with the status of my offer. I was able to negotiate the very best price with the sellers and secured an excellent investment property - despite there being a large amount of interest on the property.
Special thanks to Finlay Smith and Kim Sutherland for all their hard work and late nights helping me secure this deal. Would highly recommend McEwan Fraser Legal to everyone. They really do go that extra mile!
Buyer
18th Oct 2020 (5 years ago)
Sab
Very very poor customer service. Very difficult to book viewings with them. They do not return calls when promised. Avoid doing business with these people as you will end up frustrated and wasting your time!
13th Oct 2020 (5 years ago)
J Archer
I have had a very poor experience with McEwan Fraser Legal.
When we put our house on the market we were lucky enough to get an acceptable offer straight away which we accepted. It was then the trouble began. Our case sat on someone's desk for 5 weeks without any progress. I was assured that, despite this, we would still exchange on the agreed date. This begs the question: if it can be done this quickly, why isn't it always? In fact we hit a couple of snags. The person dealing with our case was incapable of explaining things to us in plain English, and had no viable suggestions to solve it, so eventually the sale fell through. After this, and with our own research we resolved the main issue ourselves but it was all too late. The property then sat on the market empty for 18 months. We lost our 2nd home tax rebate.
Eventually I sacked McEwan Fraser and relisted with someone better, and the property sold within the week.
I would not recommend this company to anyone. They charge exorbitant amounts and that's not reflected at all in the quality of the service.
The legal assigned to us was incompetent and the attitude of the company as a whole is arrogant and complacent.
Seller
12th Oct 2020 (5 years ago)
G Rogers
McEwan Fraser Legal have been fantastic throughout the house sale and buying process for my wife and I. The team are very quick to respond to queries, to resolve any problems and explained the process to us as novice house sellers, which is particularly impressive during this busy and testing time for the market. They are professional, knowledgeable and client focused providing an excellent service. We really felt that McEwan Fraser Legal went above and beyond for us and we would not hesitate to use their services again. We would highly recommend McEwan Fraser Legal for both house purchase and sale.
Seller
12th Oct 2020 (5 years ago)
J Charlton
I would rate McEwan Fraser Legal with 5 stars as the service we have been provided has been excellent from the estate agency side and particularly Valtemes who has worked extremely hard and been in constant contact to update us and advise. Nothing has been a problem every call has been supportive, helpful and reassuring. Top class performance all around.
9th Oct 2020 (5 years ago)
W Glen
Having sold a number of properties with “big” agencies and been very disappointed with the lack of service, it is very refreshing to find a decent company for our sale. Professional, available and showed real interest in our sale. Well done indeed!
Seller
9th Oct 2020 (5 years ago)
D Christie
My name is Diane and I sold my property with McEwan Fraser Legal at 32D James Street, Riverside, Stirling.
I found the company extremely professional to deal with, particularly with the extended opening hours and the online dashboard.
I am pleased with the outcome of my sale. Thank you
Seller
8th Oct 2020 (5 years ago)
P Bloch
Very impressed with the service we received when we sold our flat.
Quick turnaround to get the flat on the market, and it was sold within a week.
The team offered great advice throughout, and we’re always available to answer a call or respond to an email - even late at night.
Would have no doubts in using again.
Seller
6th Oct 2020 (5 years ago)
J _
My experience with McEwan Fraser was extremely frustrating .
After trying to arrange a viewing of a property for almost 6 weeks (!), I eventually realized that the property went under offer without having chance to visit it (or being informed about it)
Nevertheless, they did not "forget" to share my contact details with a mortgage advisor (I had given my prior consent first time they got in touch with me)
6th Oct 2020 (5 years ago)
A Carmichael
I have had a particularly difficult experience with my selling process due to the buyer's solicitor not providing good communication with either his clients (my buyer) or my solicitor Jadiene Morison (and Kenneth Daley who covered her holiday). However, both Jadiene and Kenneth remained professional and helpful throughout the process and guided me through a particularly tricky sale process with great competence. I particularly appreciate the level of patience they both had with me during a stressful period in my life! I thank them both.
I was also very happy with the level of service and communication I had with Anneka Torrance and Ben Stewart Clark.
I wish to thank all team members who have assisted me throughout this process. I look forward to recommending Mcewan Fraser to family and friends in the future.
Seller
4th Oct 2020 (5 years ago)
R Mills
Well done to Kirstyn Logan and Becky Watson for getting our flat sale over the line. Frustrating time for both sellers and purchasers at present so their focus and persistence was much appreciated.
Seller
2nd Oct 2020 (5 years ago)
I Bone
Thanks to Douglas McArthur, R&D Manager and Andrew McLaren,Web Developer Edinburgh Office for their excellent professional work establishing the Sacred Lives Website, Sacred Lives is a book about epilepsy and the funds raised by it will go to an epilepsy charity - The William Quarrier Scottish Epilepsy Centre Many thanks Douglas and Andrew from Ian Bone (author)
2nd Oct 2020 (5 years ago)
L Burgess
Very professional, kim and her colleagues were always very helpful when purchasing my home, always answering any questions I had and got back too me quickly
Buyer
30th Sep 2020 (5 years ago)
D Mcguffy
Kim Sutherland and Sarah Jordan at McEwan Fraser Legal did what I thought was impossible, they completed our purchase in only 72 hours when our solicitor had let us down at the last minute. They dropped everything and both Kim and Sarah helped us buy our dream home. Thank you so much.
Buyer
24th Sep 2020 (5 years ago)
T Scott
Easy site to use
21st Sep 2020 (5 years ago)
S Rasathurai
Nice place
18th Sep 2020 (5 years ago)
V marescotti
I contacted them to arrange a viewing for a property. I called them and I spoke to Neill. She told me that she contacted me to arrange the viewing but she never called me anymore. I also sent emails, but never they answered me. Very unprofessional!
11th Sep 2020 (5 years ago)
M Brack
Worth a look
6th Sep 2020 (5 years ago)
R Kashanova
I absolutely could not fault McEwan Fraser Legal – 5 star service
Buying my first house in South Bridge, Edinburgh during a pandemic is never ideal, and I'm very glad that I chose McEwan Fraser Legal to handle the legal process for me.
After applying for their call back consultation via their website, I received a phone call at the time I specified.
From there my offer to the seller was drafted and I was kept in the loop throughout.
I also want to give an enormous thank you to Kim and Sarah who were a huge help when there were delays beyond my control.
They also went above and beyond in dealing with the sellers solicitors who were difficult to deal with at times.
Oh and McEwan Fraser Legal are the only solicitors that are open till midnight, which has been more than ideal due to my office working hours. I have had calls on numerous occasions late in the evening even from a partner. Finally sitting here with keys in my hand, I cannot rate the team at McEwan Fraser Legal enough and I strongly recommend them to everyone.
Buyer
1st Sep 2020 (5 years ago)
G McIntosh
Do not use this company. They are overpriced and unorganised. I sold my property through them. From my experience, they claim that they are open late during weekdays for our convenience but anytime you call after normal hours the people answering the phone can only take messages and not actually deal with queries regarding the sale of the property. When they came to discuss the sale of my property they were very sly and managed to get me to sign up to some additional costs which they deferred. Upon selling the house which took over a year using them I paid the final bill through the solicitor and thought the process was complete. I then received an email several months later after settling the final bill to say that I have an outstanding payment and they will take court action if I dont pay it, also claiming that they have contacted me numerous times via email which was not correct. The lady dealing with my sale was pleasant, however I would advice you to use other estate agent companies if you are selling your property, you will pay far less and receive a better service and im sure you won't receive threatning emails for outstanding bills you were not aware of that were added after you have settled your final bill. AVOID!
Seller
19th Aug 2020 (5 years ago)
L Soden
Totally wide, had to sit through an hour of garbage sales only not to actually be sent an estimate. They just come across as cow girls and boys
8th Aug 2020 (5 years ago)
L farquhar
Great service from start to finish, the creation of my Will was handled professionally by Ken and Sandra. Thank you for supporting the NHS too. I would recommend the company. Nothing but professional and great communication from them.
2nd Aug 2020 (5 years ago)
A Horton
Unprofessional
19th Jul 2020 (5 years ago)
J B
Jill Banks - Will Services
I took the opportunity of having my will written by McEwan Fraser Legal as they were offering this service to NHS staff. I decided to have Power of Attorney organised at the same time, for a greatly discounted rate. I could not be happier with the service I received and am so grateful to all concerned. What a wonderful gift to receive and I now have complete peace of mind. Many thanks
30th Jun 2020 (5 years ago)
S O'Hara
McEwan Fraser Legal, great service at a time when we are blighted by Covid, kept me up to date on what was happening with my house move, a very professional and courteous service was received throughout the whole process. Would definitely use again if needed.
22nd Jun 2020 (5 years ago)
G Donaldson
Gavin Donaldson - Wills
My wife and I setup mirror wills with McEwan Fraser Legal (MFL), through their very generous NHS Staff offer.
Originally I was skeptical, as one would usually be with any free or 'too good to be true' offers; however, I am glad to say this skepticism disappeared very quickly, with our experience with MFL being very favourable and extremely positive.
MFL staff were friendly, polite, and courteous throughout. They took the time to provide explanations and offer reassurances, putting up with my daft questions, and supported us both through the process. Although most of our communication was via email, in which MFL staff replied in a timely manner, we did have one videocall meeting. Again, staff were helpful and reassuring, explaining the Will process clearly and concisely.
I would heartily recommend MFL to anyone and hope the reassurances provided through this review will encourage others to use their services. MFL offer an excellent experience and it was an absolute pleasure doing business with them.
18th Jun 2020 (5 years ago)
L McHale
Sold our home with McEwan Fraser Legal and everyone of the staff who were involved with, Jay, Amanda and our Lawyer, Rebeca Marshall, were very professional and kept us uptodate with what was happening. Our home sold within three months, which was exceptional. Rebeca was working from home, but still managed to get us to move to our new within Lockdown.
Seller
12th Jun 2020 (5 years ago)
A Chapman
Couldn't be happier with Kim Sutherland who helped us at all possible time's
11th Jun 2020 (5 years ago)
C Hayward
Amazing friendly helpful service especially in these unprecedented times.
Thank you
10th Jun 2020 (5 years ago)
C Smith
Will. Efficient service from this company especially Sandra who dealt with us in an professional and pleasant manner. The company are at present doing a deal with NHS staff to create wills and Power of attorney at a reduced rate and I am grateful for this. Thank You
9th Jun 2020 (5 years ago)
D Farmer
I will. Dorothy Farmer. My experience in dealing with Sandra, was stress free and simple.. Sandra made everything in dealing with will making, poa. Straight forward and clear from the very introduction.. Helpful and professional in each interaction,, explaining all aspects precisely and taking time to assure I understood everything I was signing etc.. An all round confident, and respectfully experience.
8th Jun 2020 (5 years ago)
N Kroes
McEwan Fraser Legal were absolutely fantastic, taking all the stress out of the house buying process. Their fantastic communication and efficiency with the purchasing of my first property made the experience uncomplicated and enjoyable.
Buyer
7th Jun 2020 (5 years ago)
M patasani
I have an amazing experience for my property purchase with the team at McEwan Fraser Legal. Everything went smoothly right from the day I engage them till the registration of the property. My special thanks to Rebecca Marshall for her phenomenal support, trustworthiness, transparent communication, scrutinizing the property documents to the very details and perseverance in getting clarity from Seller's Solicitor for any missing information. Above all, she managed to get the registration done during the 1st week of unprecedented Covid-19 lockdown phase. My absolute recommendation to use their service without any second thoughts!
Buyer
1st Jun 2020 (5 years ago)
M Adekoya
Some people love this Estate agent in Edinburgh. Get some good deals also
27th May 2020 (5 years ago)
F LTD
McEwen Fraser Legal were very helpful in the sale of my house. I can highly recommend their service and the assistance of their solicitor Kirstyn with everything
Seller
19th May 2020 (5 years ago)
B Clark
I sold my property at Dalkeith High Street and couldn't be happier. I got well over home report value and my negotiator advised me not to take the first offer as that's not what I was paying for. All in all Great value for money even though the company is a little more expensive.
Seller
17th May 2020 (5 years ago)
D Fallon
Sold my house very professional and helpful throughout. Kevin who dealt with advertising and appointments was very informative and helpful. Kim who dealt with all the legal side kept in touch throughout it all keeping me updated and answering any questions especially under the present circumstances . I would recommend if selling your home
Seller
15th May 2020 (5 years ago)
J Stodart
Mcewan Fraser Legal is much more than an estate agency and legal firm. We were persuaded by clients that we should use the digital marketing arm of McEwan Fraser. WOW. We have used agencies in Dubai, London and Barcelona. Andrew McLaren built the strategy, managed the website build and we were hugely impressed with the speed and quality of his and his team's work. The team are doing a brilliant job in managing our ad campaign and we have seen a 20x increase in quality leads since engaging McEwan Fraser. The only shame is they keep the service a secret. Call them.
11th May 2020 (5 years ago)
A innes
Unbelievable experience with MCEWEN FRASER. They have jumped through many hoops to help my wife and I buy our first and forever house.. our legal rep was kim and she was a star in every sense of the word. Amazing
Buyer
11th May 2020 (5 years ago)
J McAspurn
Jim McAspurn - Will Service.
Would highly recommend their services. I found the service very easy to use and all communications with the company are clear and prompt. Staff very approachable and with never having created a will before, they gave me clear guidance on how to prepare one and the review was held via video and very helpful.
11th May 2020 (5 years ago)
I Lytwyn
Will Service
This was a free will service offered by McEwan Fraser Legal to NHS employees during the "COVID 19 pandemic".
I would highly recommend this company as they have been very efficient and professional. In particular, Mr. McEwan phoned me back on the evening of my initial enquiry and Sandra Rzepka has been very easy to speak too and discuss matters with. This is a great service. Thank you
9th May 2020 (5 years ago)
J Ellis
McEwan Fraser Legal have been a great help to us - both for dealing with our house purchase and for their will service. Always responsive, always great at explaining things and always making things as easy as possible.
Buyer
6th May 2020 (6 years ago)
C Mcintosh
I would highly recommend this company. Ross McBride's advice and professionalism whilst out to take photos of my property was excellent. He advised us on the correct brochure to take to allow our property to stand out. He is an asset to your company & professionalism like that is very hard to find. Thanks again
20th Apr 2020 (6 years ago)
K Melville
Last month McEwan Fraser Legal completed both the sale of my flat, and the purchase of my new property. The quality of the service I was provided with was very high, especially with regards to communications. I was kept regularly up-to-date on all matters relating to my property transactions, and never felt that I was left in the dark. There was a great benefit in having both my sale and purchase managed under one roof, especially when it came to completion day as this went extremely smoothly. I'd like to thank all of the staff I dealt with, but especially Stephanie who kept me sane when things were a bit crazy!! I would highly recommend McEwan Fraser Legal.
Seller
1st Apr 2020 (6 years ago)
G Razaq
The team at McEwan Fraser's were very efficient and helpful in getting my parents flat sold. They kept us up to date with the full process and dealt with the entire sale. Would use their services again in the future.
Seller
24th Mar 2020 (6 years ago)
M Treta
We came to this company after being on the market for over a year with another agency in Hamilton . The service was excellent from ken Meisak who arranged a beautiful brochure for our home of 40 years .
Our home was sold within 3 months of being on the market , they where precise with their service and followed up every viewer.
The staff on the telephone when ever l phoned for whatever reason where very helpful and cheery, especially Jordan .
Our home was quite different from your normal 4 bed detached home but success and we where delighted with the sale .
When it came to the legal side of the sale we where introduced to Alessia Di Cola , an absolutely talented solicitor with not only great knowledge of her job but a real friendly personality .
Definitely would recommend .
Giuseppe & Marina Treta
Seller
21st Mar 2020 (6 years ago)
H Matheson
Excellent service and hassle free house purchase, kept informed at all times by Natalie.
Buyer
19th Mar 2020 (6 years ago)
S miller
To date McEwan Fraser booked me in for a phone appointment on the 16th march 2020 and they called me 40min before appointment to cancel. They then asked if they could re-book the appointment for the 19th march which I agreed. Guess what, nobody from McEwan Fraser contacted me on the time they had booked the appointment. I waited for an hour and decided to call them.
I explained the situation and I was very unhappy. The gentleman who answered said the person who I was to speak to was on a call and she would call me back.
Still waiting.
With all the available methods of communication nowadays I would think someone at McEwan Fraser could at least let their clients know when a member of their legal team will be in contact with me.
I will probably now instruct another solicitor to deal with the selling of my property. This is my first dealing with McEwan Fraser and it will be my last. So far they have been very incompetent.
TBC.
Seller
18th Mar 2020 (6 years ago)
D Mullen
Magnus, Josephine and Team
Were amazing from start to finish, they all kept in touch with throughout the whole process.
And explained every detail very clear.
I would highly recommend MCEwan Fraser legal team !!
Very professional company.
Kind Regards
David Mullen
13th Mar 2020 (6 years ago)
R Haighton
They were helpful quick to respond to any questions we were dealing with
Stephanie and she was great. Things take time but they were all sorted out
The is the 5time we have used them to buy and sell homes don't think it will be the last
Seller
11th Mar 2020 (6 years ago)
K Li
I've just sold my flat in Edinburgh through McEwan Fraser Legal. I was stressed at the beginning because I'm based in China and the remote selling process seems to be worrying and uncertain, but in the end MFL did well and made it a lot easier. Sean Nicol and Kevin Conway gave me excellent and professional advice during the valuation and marketing stage. Also Magnus Moodie and Josephine Kosir, my solicitors, made the legal process very smooth and much less stressful and were extremely helpful from the beginning to the end. The experience is overall fantastic, knowing my sale is being taken care of by so many professional and reliable people. Sincere thank you to everyone who helped.
Seller
10th Mar 2020 (6 years ago)
N Lagha
My husband and I used your agency last year when buying a flat. We dealt with various people, and Maya James was one of them. Maya gave us an excellent, first class customer service, explaining intricate information in a way it could be easily understood and keeping us informed of processes throughout the property sale. Maya's excellent peoples skills ensured we received a professional, helpful customer experience which made us feel at ease. She is a big bonus to McEwan Fraser Legal..
Buyer
3rd Mar 2020 (6 years ago)
A Cunningham
My name is Anne Cunningham and I sold my property with McEwan Fraser Legal at Claremont House 39 Marchmont Crescent, Edinburgh whilst I was overseas. The team at McEwan Fraser were professional, experienced and worked well as a team. They went above and beyond to not only ensure the sale went well, but also worked through a number of complications that arose in a calm and considerate way. Highly recommended.
Seller
2nd Mar 2020 (6 years ago)
I Ryce
Ive sold 2 properties through these guys and the service is truly 5 star.
I was kept fully informed from day 1 until the day of sale and beyond!
One of the properties had a few ptoblems with little interest in it but these guys stepped up and used their expertise to get the sale done!
Seller
2nd Mar 2020 (6 years ago)
A Blunt
Excellent service from start to finish. Kept well informed through the website and in conversations. The advice from sales through to legal was great. Special mention to the staging/photographer.
If you are a first timer or new to the market make sure you understand all the possible costs and timings based on the differences between Scotland and other countries with less developed conveyancing! (McF were useful in explaining the process and differences).
28th Feb 2020 (6 years ago)
A Kostadinova
My husband and i just completed the purchase of our first home in Scotland. The company was very professional from day one. Especially the lady we dealt with. Mrs Maya James was very approachable. She explain the whole processes from start to finish in a very clear way without the "standard" jargon. It was a pkeasure dealing with her. She is a huge asset to your company. Highly recommended.
Buyer
21st Feb 2020 (6 years ago)
A Parma
Recently a very close friends of mine had to deal with the company and especially with Maya James. Mrs James have provided impeccable service to them with purchasing their first home in Scotland. From the initial contact to the handing over the keys everything was perfect. Easy to talk to, very good communication skills and ever present smile. Mrs James is an excellent ambassador for your company.
Buyer
21st Feb 2020 (6 years ago)
J McCormick
Thanks to Stephanie and the team at McEwan Fraser for their professional service when dealing with our hose sale.
Seller
20th Feb 2020 (6 years ago)
J MacMillan
I had the help of Cara as my solicitor and she was outstanding! I would highly recommend her as she really tried very hard to be efficiently quick due to extreme circumstances 10/10
18th Feb 2020 (6 years ago)
L Murray'Patel
Most Efficient, Professional & Friendly Service...My name is Lorna I have recently sold a house within 4 wks with McEwan Fraser.. 15 West High St, Portgordon. From the very first contact with Jay Murray'Patel Property Value Surveyor, the whole process from Valuation to Sale was Excellent. Jays manner was friendly and confident she advised me how to get the Property ready for market which got me the Highest Value for the Property from home report. She guided me and supported me throughout the process, then Jay handed me onto her colleague Amanda Kasson Property Dept, who liaised with Clients who were viewing the Property she once again was very helpful, friendly and supportive and got the Best Sale Price for the Property....Damon Allan Legal Dept then dealt with the final Process .. The Sale of the Property... considering this was done over the Xmas Holiday Period it was completed quickly, with no delays as Damons professional advise and knowledge eliminated all the stress and from start to finish the New Owners moved into the Property in Jan 2020 Would Definitely Recommend this Company To Family & Friends....
Seller
1st Feb 2020 (6 years ago)
J Wu
It's my second time bought a property using McEwan Fraser Legal. Very happy with the service, professional, efficient, friendly and always respond in time. Highly recommended. Thanks Natasha and Magnus!
Buyer
22nd Jan 2020 (6 years ago)
J Wilson
They sold my house 4 years ago great service
Seller
19th Jan 2020 (6 years ago)
D Sinclair
Both the estate agency and conveyancing team are excellent. Special thanks goes to James Keet whose approach to selling and buying our property was an absolute godsend. He took the time to understand our needs and confidently and professionally made it happen.
Our conveyancer, Aga, was similarly knowledgable and assured in her duties.
We are so thankful that we instructed McEwan Fraser as we achieved what other firms (dominant Tayside firms without naming names...!)had said was unachievable.
Seller
27th Dec 2019 (6 years ago)
A Muirhead
I used the solicitors at mcewan frazer as well as selling my house with the company. I would not recommend them as there were nothing but delays in the move, which the solicitor constantly shifted the blame and would change their story about why there was delay after delay. I was charged, interest on my mortgage per each day of delay and also charged for other delays associated with move. I have never been offered any compensation. I found my solicitor to have no empathy and very poor client care. I was left on final day of house move with another " the move is off again" to which I dug my heels in and stated that I was moving one way or another, where my solicitor was then able to get me into the my new home, which had been lying empty for months. It nearly cost me the sale of my old house which took me over a year to sell. The whole experience was one of the worst experiences of my life, which left me so distressed. I would not like to see anyone else affected like this, so would highly recommend going to another solicitor. They charge so much more than other companies and offer a poor service in return.
Seller
26th Dec 2019 (6 years ago)
S Jackson
Selling my property in an isolated and unusual location proved much easier than expected using McEwan Fraser Legal. Both the Sale and the Legal services went quickly and smoothly. Not Cheap - but Quality Costs
Seller
16th Dec 2019 (6 years ago)
H Pavitt
From beginning to end McEwan Fraser have been excellent in the selling of our property. In particular we would like to thank Valtemes Santos from the Legal Team. He was always quick to help and answer or sort any problems we had. We have no hesitation in recommending McEwan Fraser Legal
Seller
16th Dec 2019 (6 years ago)
G lennie
I used McEwan Fraser for a separation case and was assigned Aimee Tulloch, my separation took a long time and was frustrating due to the other party involved but having Aimee taking care of my case made it easier, it would have been frustrating for her aswell but she kept at it and got everything sorted for me
3rd Dec 2019 (6 years ago)
J Keet
Sold my houses quickly and helped secure me a new house
Seller
2nd Dec 2019 (6 years ago)
A Matthew
James and Anna sold 10 1f1 Dean Park Street, EH4 1JW with Amanda. Amanda was professional throughout and kept us well informed throughout the time the flat was on the market. She was a pleasure to deal with, as was Rebeca in their Legal team. We would recommend Amanda to future sellers. Thanks again.
Seller
28th Nov 2019 (6 years ago)
M Watson
Professional service all round.
8th Nov 2019 (6 years ago)
T Evans
Great experience through phone and email.
8th Nov 2019 (6 years ago)
J MacDonald
Superb and human service
We have recently sold our house through McEwan Fraser and we have been looked after very well indeed. Information has been pertinent and accurate, and action followed request quickly and correctly. We have been able to pick up a phone and speak to the appropriate person easily and to get a clear idea of what is happening. The fees are clearly set out in advance. Most of all I have been treated with kindness and humanity. I will continue to use McEwan Fraser for the rest of our legal and property work.
Seller
5th Nov 2019 (6 years ago)
M Weir
McEwan Frasers Legal sold our house and got us the best possible price. Their marketing reach, sales strategy and client feedback are excellent. They are not the cheapest in the market place but the extra money spent is worth it as they get top price for your property!
Seller
30th Oct 2019 (6 years ago)
J Shields
My name is Jim and I sold my property with McEwan Fraser Legal at 65 Sighthill View, Edinburgh.
I would highly recommend using them as right from the start they keep you up to date with what is happening with your property.
They provide you access to your personal notice board which shows up to date information as things progress with your house sale.
Interactions with the guys booking your viewings and the property sales and marketing team make the whole process straight forward.
As someone who has not sold a house for over 25 years I found their help, guidance and continual communication invaluable.
Seller
22nd Oct 2019 (6 years ago)
C Bell
Superb service provided by everyone we dealt with for the sale and purchase of our property. Great communication and great support from this company. We would recommend them whole heartedly to anyone.
Seller
22nd Oct 2019 (6 years ago)
P Allison
We sold our garage with the help of Jay and Amanda. We were not in Edinburgh and they worked around our needs and helped out with every detail and the whole process. They were absolutely first class and gave me reassurance that everything was taken care of throughout. Cant recommend them highly enough. Consummate professionals throughout.
Seller
20th Oct 2019 (6 years ago)
T McBurney
My name is Terrence and I sold my property with McEwan Fraser Legal at 41 Annbank Street, Larhall, Lanarkshire. The property was sold within a week and I feel that this was entirely due to the care and personal empathy and professional expertise of both Ken Meisak and Amanda Kasson. Together with the professional photos and brochure they made the property very attractive and desirable. I pay tribute to the entire team and I will be forever grateful for their efforts.
Seller
20th Oct 2019 (6 years ago)
E Bowers
Great food and service was excellent
11th Oct 2019 (6 years ago)
Ep82
My name is Eillen and I sold my property with McEwan Fraser Legal at 59 Broomfield Crescent, Edinburgh.
Amanda and her team were amazing, explained everything I was unsure of and insured the smooth running of the sale, would definitely reccomend
Thank you
Seller
30th Sep 2019 (6 years ago)
K Hannah
Rebecca and Natasha helped us through what was a difficult sale and purchase. I would definitely use McEwan Fraser again.
Seller
23rd Sep 2019 (6 years ago)
G Douglas
Awful from beginning to end. I was completely conned by their agent who signed me up. She wasn’t at all transparent about their fees, and how much I would actually have to pay when I sold.
They did nothing to aid my sale, I sold the property on Gumtree, most of my viewings came from Gumtree and Facebook adverts that I posted myself – only one was arranged through MFL.
I caught their staff on more than one lie, and actually ended up talking to the buyer’s solicitor for advice because I had zero trust left in this firm.
I paid extra for the part-exchange option – it’s a total waste of money! Don’t do it – in fact just don’t use this firm. Their communication throughout my sale was awful – with several unanswered emails that they “didn’t receive”. Does anyone believe that in 2019!?
Use Purple Bricks or the agent who will charge you the least – MFL definitely don’t work hard or provide good service for their outrageous fees. As soon as they sign you up, you’re on your own.
Seller
20th Sep 2019 (6 years ago)
L Hanning
I am a first time buyer and was having difficulty obtaining a mortgage and the whole process was very stressful. I contacted McEwan Fraser Legal, wow! how good these guys were. They referred me to a specialist mortgage broker who secured me a mortgage at fantastic rates. I then used McEwan Fraser legal for the conveyancing and they kept me fully updated throughout the process and explained all the legal jargon in simple to understand language. Their fees were also very competitive and they were the only legal company open in the evenings and weekends and I had my own dedicated legal contact. My Mum is going to be selling her property and she is definitely going to be using McEwan Fraser legal
Buyer
20th Sep 2019 (6 years ago)
M dave
We were first time buyers last December, and for putting in offers the staff assigned to us were fantastic. Then our offer was accepted and suddenly we were assigned the most incompetent person I have ever come across.
For weeks on end we wouldn't hear from him despite sending emails and leaving voicemails as we had important questions to ask - to the point our mortgage advisor put a formal complaint in when they heard.
The sellers of our house had offered to leave furnishings for us so we asked our solicitor to request certain items we would appreciate being left and let the sellers know others which we would not require. 2 weeks before we were to get the keys we asked for the third time - to be told he had forgotten. On speaking to the seller later we found out they and their solicitors had put over a dozen communications to mcewan fraser to advise what was happening with no reply. It turned out our solicitor finally responded the day before the seller had arranged uplift of everything.
Then came the handing over of keys. Our solicitor was uncontactable to the point we went to the estate agent who advertised the house then to the sellers solicitor just to find out what was to happen.
As a first time buyer it is difficult trying to keep up with everything that has to happen and mcewan fraser did not help whatsoever. These are just a couple of the issues we had with them.
Finally, the seller had an extension built 18 years ago, but no certificate of completion so our solicitor advised us there would be a letter of comfort issued shortly after we moved in. 3 months after we moved in i asked again - to be told he'd chase it up. 6 months after we moved in I asked again - to be told he'd chase it up. We never heard from him again.
Absolutely useless service yet charge a ton for work they're not doing. If you're a first time buyer - or even a buyer at any stage I wouldn't go near this company at all. What had been stress-free thanks to our mortgage advisor became an absolute nightmare entirely because of mcewan frasers solicitor's incompetence.
Buyer
11th Sep 2019 (6 years ago)
Gordon
Professional from start to finish, and I want to make a special mention rebecca who took care of everything for us.
4th Sep 2019 (6 years ago)
C milne
Didn't turn up to our arranged property viewing.
1st Sep 2019 (6 years ago)
M Raworth
Easy to navigate
31st Aug 2019 (6 years ago)
A Person
Fantastic purchasing experience with McEwan Fraser Legal - always available to answer queries, highly knowledgeable, and professional. Would use again in the future without reservation.
Buyer
27th Aug 2019 (6 years ago)
D Phaup
Hi
I have just sold my property in Tillicoultry in 10 days thanks to the the excellent service from McEwan Fraser Legal. From Gemma's initial visit, to photography, leaflet and the excellent Nicola who kept us updated on a daily basis, I found the experience a positive one and would recommend this company.
Not staying locally they were able to arrange viewing etc without any hassle, saving me a lot of travel.
Their individual message board keeps to up to date with whatever happens, great innovation
Seller
20th Aug 2019 (6 years ago)
M Lomot
In short: avoid if you can. Had to double-check every single document related to my house purchase as McEwan Fraser Legal could not even get my last name right. No comfort or peace of mind at any time throughout the process. Picked up the keys to my new place from them in an envelope with my last name misspelled (this is genuine and after having had few conversations with them on the same). Lastly, their CEO showed me nothing but contempt and was literally offensive on raising this with him. Tried to pay me some money so i leave a positive review in the end. As said, avoid if you can.
Buyer
20th Aug 2019 (6 years ago)
B Dale
I'm really happy with the service provided by McEwan Fraser, I will happily recommend them to my friends and family. They did exactly what they said they would do. They may not be the cheapest but they achieved everything promised.
9th Aug 2019 (6 years ago)
A Clark
Lots of agents busy working hard selling our houses
18th Jul 2019 (6 years ago)
A Majek
We bought our first property with McEwan Fraser Legal and it was such a great experience full of support, knowledge and enthusiasm. From the first day we were kept informed about the whole process and the communication was on point. We dealt with a few of their team members, but Becky Watson stood out with her proactive attitude and honest willingness to help. A great looking branch too!
Buyer
12th Jul 2019 (6 years ago)
C Robertson
They sold the house they marketed for us which is why I haven't given them only one star.
However the whole experience was pretty poor from start to finish. Emails (confidential) were sent to the wrong email addresses, the home report had errors in it (with MFL only saying as it wasnt them that did it they dont check it - yet they instructed the survey so this us a poor response).
The online portal never worked for me and no one ever got back to me with regards fixing it.
They promise the world to get you to sign up but then when then when offers are slow and low they just shrug their shoulders and say 'its market conditions.
Nothing differentiates them from an average estate agency and yet their fees are very high.
To top it all off they over charged us and this had to be pointed out before a refund was forthcoming.
Poor and cannot justify their fees.
Seller
4th Jul 2019 (6 years ago)
L Murphy
Very upsetting experience selling my flat with McEwan Fraser Legal, lots of hidden costs my flat sold for £157k they took a whopping £7k when I was told it would cost circa £4K max. Please avoid. HIDDEN COSTS. The estate agent came across really nice then when I was passed to senior management they were bullies. Avoid!
Seller
2nd Jul 2019 (6 years ago)
K McGregor
Excellent service. Very understanding and professional. It's always a difficult when trying to get on with life when the worst can happen. I'm delighted with their service, and how they helped me through a really difficult time. If you need a solicitor then give them a call. They helped me and I'm sure they'll help you too!
29th Jun 2019 (6 years ago)
H McGaley
My name is Hannah and I sold my property with McEwan Fraser Legal at 15 Luncarty Place, Glasgow within 7 weeks. I can't fault the service we received from start to finish and would highly recommend MFL to anyone who is considering selling their home.
Their fees may be higher than other other Estate Agents however they are worth every penny!
Seller
9th Jun 2019 (6 years ago)
M Griggs
Throughout the process of selling my plot of land Nigel Bailey has been helpful and reassuring. The sale took much longer than I had anticipated and despite my frustrations at times with the pace of the transaction, Nigel helped me maintain my optimism. I'd also like to mention Joanne and Maya who were helpful in getting documentation to me for signing which enabled the sale to be completed on time.
Seller
17th May 2019 (6 years ago)
A ahmad
Magnus and his team were ery professional, helpful and always kept me informed throughout the whole process. Would highly recommend this firm.
15th May 2019 (6 years ago)
J Shaw
Professional, courteous and dependable: I have been so impressed with how Ellie Parker has so professionally handled the sale of our house.
The 'process' at times has been a little intense, but Ellie's influence has always been reassuring. Totally trustworthy - couldn't be happier with the service. Delighted!
Seller
3rd May 2019 (7 years ago)
C Smith
Having bought and sold a property with McEwan Fraser Legal they have given us a great experience. They carried out our conveyancing and everything ran as smooth as clockwork. They kept us in the loop at all stages which was much needed as I can be anxious and they understood this. I would recommend this company to anyone but particularly to anyone who needs a lot of reassurance along the way. I cannot commend them enough especially those I had most direct contact with, Magnus, Elaine and Natasha. They were all amazing. And every time my husband went into the office he was greeted with much friendliness. Great company.
Seller
15th Apr 2019 (7 years ago)
J foley
Great service house advertised, under offer, sold and missives exchanged at a price that was above expectations all within 12 weeks which is unheard off in the IV24 area cannot praise the whole team enough all very professional and no issues, they may not be the cheapest but they achieved everything promised.
Seller
10th Apr 2019 (7 years ago)
J Parish
From our initial meeting with Gary Wailes, to daily discussions with Nigel Bailey - McEwan Fraser Legal were absolutely brilliant!
Very professional, knowledgeable and understanding.
Would 100% recommend them for Buying and Selling your home.
Thanks so much guys!
5th Apr 2019 (7 years ago)
E Clark
Found Amanda extremely helpful in seeing us through the process of marketing and accepting an offer our property (Langton Grove, East Calder). Would recommend her and the team at MFL Edinburgh. Thanks Amanda!
Seller
29th Mar 2019 (7 years ago)
T Marsh
Above and beyond amazing - my house was sold within hours of it going on the market ! Amazing team, amazing service and would most highly recommend
Seller
22nd Mar 2019 (7 years ago)
B Chandler
My name is Bob and we sold our house with McEwan Fraser at Marden, South Scotstown, Rathven, Buckie.
Great service all round from Peter Reid the local surveyor to Amanda Kasson handling the sales side in the office. Scott Marshall the photographer and Ally Clark the brochure designer both did sterling jobs as well.
Still can hardly believe that this was all achieved, and under offer, within three weeks. Whilst we were on holiday!!!!!!!
We were kept up to date every step of the way even with a 7 hour time difference.
What a great team!!
Seller
15th Mar 2019 (7 years ago)
C Mackenzie
I'm really happy with the service provided by McEwan Fraser. I met Sean on a number of occasions when he came out to value my property and arranged getting it on the market. Amanda oversaw the selling process and gave me sound advice when I wasn't sure what to do for the best. There's a lovely team of guys who work really hard until midnight and all weekend drawing in as many potential buyers as possible. It pays to invest in an estate agent that works hard to get your property sold quickly and for the best price.
Seller
14th Mar 2019 (7 years ago)
H Sapkota
Not very honest, for new Seller. Never provide enough information for charging .
Seller
11th Mar 2019 (7 years ago)
T Lloyd
My name is Thomas L and I sold my property with McEwan Fraser Legal at Claremont House 130 East Claremont Street, Edinburgh. Being a nervous English purchaser I found their service really good. They walked be through the steps for purchasing a property in Scotland and gave me me excellent advice when I needed it. If you are looking for a conveyance services then I would definitely recommend them.
Seller
1st Mar 2019 (7 years ago)
G M
We dealt with McEwan Fraser after reserving a home with Taylor Wimpey and using their Easy Mover Scheme .
As part of the scheme our home is valued by 3 agents (usually 2 but we asked for a certain other company to come too). Diane Kerr came out from McEwan Fraser and instantly put McEwan Fraser ahead of the competition with her friendly approach. She walked us through exactly what the company can do for us that other agents can't. We were amazed by the companies modern online notice board where we could track our appointments, look at feedback and also see what the firm was doing to promote our home.
Diane was contactable for tips and advice throughout the process and really put our minds at ease.
Once our home was on the market, Kevin and the team kept on top of prospective buyers. Keeping us in the loop and letting us know when people were gearing up to make an offer and contacting people after viewings for feedback.
The end result was that our house was sold within two and a half weeks of going on the market, after a closing date involving 3 parties all placing bids. In the end we achieved our target of home report value and we could not be happier.
Thanks for all your help folks!!
Seller
1st Mar 2019 (7 years ago)
O Smith
Great people
26th Feb 2019 (7 years ago)
A Forrest
Wonderful experience selling and buying our house through McEwan Fraser Legal. Jadiene was in particular a great help and went over and above. Will be using again if needed
Seller
8th Feb 2019 (7 years ago)
A Mercer
I will happily recommend Mcewan Fraser to everyone the team has been great from start to finish mainly with Amanda and Jay
6th Feb 2019 (7 years ago)
F Ahmad
First class service. All can be done through phone and after office hours. It was my first time buying and McEwan Fraser making a smooth process. Thanks to Natasha for giving advise during the offer process. I spoke to a few company and Natasha give the most fast response and reliable answer for people who clueless like me. Also thanks to Joanne who help on conveyancing process. There is some minor issue with my mortgage and it happen during festive season but Joanne help to sort it out in timely manner and update me frequently. Totally recommend.
Buyer
4th Feb 2019 (7 years ago)
D Warwick
Visited by mcewan fraser four weeks ago to discuss selling our property. Told we would receive an email outlining marketing details the next day. Still waiting. If that's the service before instructing firm to sell your property I wouldn't feel confident of a good service once you're tied into a contract
Seller
4th Feb 2019 (7 years ago)
G Walker
The sale process was very smooth, Dianne and Nick in sales and Sarah in legal were excellent and always willing to answer any questions I had. The late opening hours certainly helped.
They always kept me informed on how the sale and conveyancing was progressing and were always available on the phone if I had any questions or queries. I was extremely happy to get an offer after 2.5 weeks of my property going on the market that was higher than the home report valuation, in quite a busy market.
I will certainly be recommending McEwan Fraser to friends in future.
Seller
2nd Feb 2019 (7 years ago)
D Young
Would like to thank Nick & Jadiene at McEwan & Fraser for selling my flat within a week you done an amazing job would recommend McEwan & Fraser for selling your property ????????????
Seller
22nd Jan 2019 (7 years ago)
H MacConnachie
Wouldn't have my very first property if it wasn't for Lee... Who's great at what he does, patient, understanding and reliable... Would recommend him to anyone ??????
Buyer
1st Jan 2019 (7 years ago)
J Lauchlan
Not great say they can do but it does not get done ......
10th Dec 2018 (7 years ago)
G Martin
Do not use this firm unless you are happy to have their sale board outside your front door for ever.
8th Dec 2018 (7 years ago)
J Downie
13/7 Valleyfield Street, Edinburgh EH3 9LP
McEwan Fraser provided a first class service when selling my property.
They were very professional and kept me informed at all stages.
Amanda my contact was very polite, courteous and helpful. I had many viewings and the property sold quickly and I was very pleased with the offers received. I would have no hesitation in recommending McEwan Fraser to anyone who is looking for a professional and efficient service.
Seller
27th Nov 2018 (7 years ago)
M
Unhelpful and a few hidden charges. We got fleaced by these wolves. Paid the extra to make part exchange available as was advised the house would get more offers, it was a waste of money, no one interested in buying asked about part exchange despite them saying it was popular. Also agreed anything over the asking price the agent would get 10% as they would be doing the work for that. They did f all to get the get that extra 10%, all the negotiations to get above the asking price were done by myself. When we complained, we were told, you have signed a contract.
Stay away from them. This estate agents is the epitomy of why people do not trust estate agents and is why websites like purple bricks are doing so well and estate agents as a 'profession' will largely die out...and not soon enough!
The word crooks comes to mind when I think about selling my first home with you because that's what is was like dealing with you.
Seller
20th Nov 2018 (7 years ago)
P Martin
Very Re-assuring and helpful staff. Real professionals. Moderate prices.
19th Nov 2018 (7 years ago)
S Eeles
name is Mrs Eeles and I sold my property with McEwan Fraser Legal at 31 Appin Drive, Prestonpans, East Lothian. Very professional in every way.
Seller
19th Nov 2018 (7 years ago)
J Saliba
I'm Jesmond Saliba and I highly recommend McEwan Fraser Legal in Edinburgh for the simple reason that the staff is on the ball and do their utmost for a smooth operation. I have bought 2 properties and being a foreigner nothing was straight forward but with the help of the professional staff we managed to get what we wanted. Do not hesitate to use Mc Ewan Fraser Legal in Edinburgh.
Buyer
7th Nov 2018 (7 years ago)
D cenkov
helped me with the purchase of a home, extremely kind and competent professionals.
Buyer
16th Oct 2018 (7 years ago)
S “Stuart1983M”
Hi our names are Stuart & Iain and we sold our flat. We can’t say a bad word against McEwan Fraser Legal. They have been fantastic through the whole process making it as easy and straightforward
Thanks
Seller
9th Oct 2018 (7 years ago)
A Lopes
Donald and Sophie (in the first steps of the process) were amazing and made my first time buy experience go so easy and painless. Thank you. I will surely use MFL in the future wether to sell or other legal based work.
Buyer
5th Oct 2018 (7 years ago)
E Clelland
My name is Eunice Clelland and Jamie Miller assisted me with the removal of a tenant from a property in Penicuik.
Jamie was very clear at explaining the process price structure and answered my many e-mails promptly and thoroughly. It has been a pleasure to deal with Jamie who had made this whole unpleasant situation bearable. Would highly recommend Jamie Miller and Mc Kewan Fraser. Thank you.
Landlord
16th Sep 2018 (7 years ago)
D Young
Stay well away if you stay outside of Edinburgh this place is terrible bad customer service from about a month of my flat being on took 2 years to sell they didn’t even have it on the the area for first 3 months dealt with 3 different people for selling and 3 different solicitors who may I add send wrong paperwork out so nearly lost the sale of the house I bought had to take time of work and travel an hr through to there office to hand legal work in no communication between any of the colleagues the stress and loss of money this company has caused is terrible they are also 1 half thousand dearer than our local estate agents STAY WELL AWAY IVE JUST NOTICED THEY ONLY REPLY TO THE GD FEEDBACK ON HERE JUST SAYS IT ALL REALLY
Seller
14th Sep 2018 (7 years ago)
C Veitch
I wanted a one-stop shop for all the elements involved in selling a property as we were going abroad and, apart from one or two minor issues about viewings, this is exactly what we received. From conducted viewings through to a seamless legal service, staff were pleasant, professional and communicative at every stage, making the whole process as stress-free as possible. I would highly recommend McEwan Fraser; whilst they may charge at the higher end of the market, this is worth every penny for a quick and efficient sale. With thanks to all staff on a successful sale and in particular Laura Jane, Ivan and Jadeine, your cheerfulness and professionalism does you credit.
Seller
1st Sep 2018 (7 years ago)
K Donnelly
I used McEwan Fraser to sell my property earlier this year, and more latterly help with the purchase of my new property and their service was excellent. I’d underestimated how stressful the whole process was going to be, however having a strong agency behind me dealing with the negotiations and legals has been a huge help. Fantastic team and I’d recommend them to anyone. They’re guaranteed to take the stress and uncertainty out of the whole process and don’t charge the earth. Thanks to Gary, Karla, Maya, Natasha and Nigel - fantastic team !
Seller
18th Aug 2018 (7 years ago)
M Young
I sold my property with McEwan Fraser Legal at Claremont House 130 East Claremont Street, Edinburgh. They made our sale process very simple and understandable. The online tracking tool was great to have and meant we were always up to date on what was going on and what was required. Everyone was very professional and gave us all the information we needed. Overall a high quality professional service.”
Seller
16th Aug 2018 (7 years ago)
R O'Connor
Used them to purchase our first home. Highly recommended
Buyer
10th Aug 2018 (7 years ago)
J Gibson
We used this solicitor company for buying our first home. We have been in the house for a week and have yet to hear from Mcewan Fraser to notify us of when to get keys next steps. Luckily we had contact with the seller. There was numerous miscommunication around our move in date that I was only aware of due to the seller being so upfront. I would never recommend this company and will be making a complaint. Buying your first home is stressful enough without people you out faith in not doing what you have paid them to do!!!
Buyer
6th Aug 2018 (7 years ago)
P Fenwick
Excellent service all through the process, in particular the photography which looked brilliant. I'm sure this along with the efficient service of the team resulted in our property being under offer within a couple of days.
All completed with ease and was kept notified along the way. Definitely recommend.
Seller
30th Jul 2018 (7 years ago)
K Mews
Hi my name is Kath Mews Corriebeag PH364LH we have recently sold and bought our new property through McEwan Legal & General during this transition Ivan and his team Jadiene,Lauren,Rebeca, Sandra not forgetting Emily who kept us overly informed every steps of the way. Regarding costs you get what you pay for and in our case we had excellent service Thankyou all.
Would throughly recommend.
Seller
27th Jul 2018 (7 years ago)
H Wainer
I sold my property with McEwan Fraser Legal at Claremont House 130 East Claremont Street, Edinburgh. I met many staff members at McEwan over the time the house was on the market, and each and every one of them was professional, encouraging, caring and helpful. At times when I needed repairs done, they sourced workmen, At times when I was involved with a tenancy and a sale concurrently, McEwan staff liaised well with all other agencies. The link with Tempo Lettings proved to be a vital one, although involving more staff, communications were clear and helpful. I am grateful to everyone, too many to name, who helped me through a system that I could not have negotiated on my own. Thank you very much.
Seller
25th Jul 2018 (7 years ago)
H McCord
Excellent professional service from start to finish. Would recommend to anybody wanting to sell a property.
Seller
23rd Jul 2018 (7 years ago)
J Lourie
I moved to McEwan Fraser after being with another estate agent for a year and I have to say that the difference was night and day. McEwan Fraser were really helpful and would always call me back if i had questions, always striving to put your property first. I would highly recommend them.
20th Jul 2018 (7 years ago)
J kennedy
Superb work from Anne Mackintosh, never met the lady but a gem of a woman , kept me informed all the way, just hope the legal side is as officiant
18th Jul 2018 (7 years ago)
J Neil
I viewed a fixed price property on a Saturday and wanted to go for it. I heard that McEwan Fraser were the only company open on a weekend so raced round to their office and was helped by Jadiene Morison to put in a verbal offer and then also a formal offer very first thing on Monday. It was entirely due to her understanding, responsiveness and helpfulness that I managed to be the first over the line (there was a lot of interest on this property) and secure the purchase. I couldn't rate Jadiene high enough. I was even more impressed to hear that submitting offers is a free service for them. I am hugely grateful.
Buyer
17th Jul 2018 (7 years ago)
M Roy
I have to say that I can't recommend McEwan Fraser enough for selling our house. My name is Dallas Roy and I lived at 29 Beechwood Road, Arbroath.
The help and support from everyone we have dealt with has been fantastic, we think the account set up is extremely helpful and easy to use (even for a couple of 74 year olds ??????)
We have also recommended McEwan Fraser to everyone who has asked about how we managed to sell our house so quickly (2 weeks on the market is all it took)
Seller
5th Jul 2018 (7 years ago)
A Group
Great service. They did exactly what they said they would do. Darren Lee's schedule was first class and far superior to any that I have seen with different agents. Calum Wilson kept in touch and explained issues concisely and competently. Achieved 30 viewers and a great sale in less than a month. If estate agents were international football teams, McEwan Fraser would be in the World Cup final.
Seller
27th Jun 2018 (7 years ago)
H Maclachlan
We sold our property very quickly through McEwan Fraser and at all times were confident in the standard of service provided by Jadiene and Ivan. Communication with us was excellent and the sale was conducted with a high degree of expertise and professionalism. We would certainly use McEwan Fraser again and would recommend their services to friends and family.
Seller
17th Jun 2018 (7 years ago)
J Folco
Fantastic service from McEwan Fraser, kept us up to date with every detail. They had the house sold within 2 weeks which is phenomenal ????????????
Seller
12th Jun 2018 (7 years ago)
O Hood
Oliver hood
2 Lawrie Drive
Sarah and Jennifer bought my property through McEwan Fraser and handled my purchase with ease always keeping me informed and up to date via email and phone call. Excellent service and wouldn't hesitate to use again in the future.
Highly recommend 5 star service
Seller
11th Jun 2018 (7 years ago)
stevie16v
Poor service, rude staff members. Offered nothing to separate them from other agents apart from extended opening hours and inflated costs. Will never use them again for selling and will never buy a house being sold by them
6th Jun 2018 (7 years ago)
M Alkhatnai
I bought my property through McEwan Fraser Legal and I think I made the best decision when I chose them. I was given a first class service by all the team members especially Agnieszka, Sarah, Gemma and many others. They were very helpful and kept me informed throughout the process. I would really recommend them and I believe they are the best. Being the best estate agency is the least recognition they deserve. Thank you.
Buyer
7th May 2018 (8 years ago)
M Marwick
We sold our property in Meadowfield Drive Edinburgh within 2 weeks thanks to McEwan Fraser. They were professional, friendly and efficient from the first contact. The app was particularly helpful as it allowed us to view all progress and interest shown on our property at any time. I would not hesitate to recommend McEwan Fraser. Excellent all round service.
Seller
30th Apr 2018 (8 years ago)
J Campbell
Hi my name is John and I would like to thank Sarah and Jennifer who helped me with my separation it was all handled smooth friendly and professional .i would recommend anyone to use you . Thanks again girls .
25th Apr 2018 (8 years ago)
R MAHM
Such a great company, experienced and very friendly and helpful keep you up to date and always available to speak to.
13th Apr 2018 (8 years ago)
J McIlwee
I have just accepted an offer on my property in Glasgow Road Denny. FK6 5DN. I would like to take this opportunity to thank all of the team I have dealt with during the selling process as at all times I have been treated with courtesy and professionalism and all communications have been effective, up to date and concise taking into account my own particular work situation. I would especially like to thank Janine McIntosh who has managed this sale for me not only for what she has achieved but for the manner in which she has carried this out. At all times she has demonstrated that my interests and wishes have been at the forefront of this whole process. Her support and professional knowledge have been invaluable and because of this I have been recommending McEwan Fraser Legal to anyone who will listen from early on in this process and will continue to do so. Grateful thanks from one extremely happy customer.
Seller
5th Apr 2018 (8 years ago)
F Heinonen
I sold my property in Aberdeen with McEwan Fraser in a very challenging market. Our account manager, Janine, was incredible. Very knowledgeable about the whole process. She was professional, reassuring and always confident of achieving a sale at an acceptable price and on this she absolutely delivered. I would highly recommend working with McEwan Fraser, particularly with Janine.
Seller
23rd Feb 2018 (8 years ago)
Debbie
Please don't use this agency. Totally unprofessional . No one was passing information on. Had to keep chasing everyone. Was charged £35.00 per viewing. Damage was made to my property and nothing was done about it . Never go with this estate agency
Landlord
16th Feb 2018 (8 years ago)
C Anderson
Bad experience for me. Left work early raced to view a property and the agent didn’t turn up. Doesn’t speak highly for selling houses if appointments to prospective buyers can’t be kept.
3rd Feb 2018 (8 years ago)
J Roberts
My name is Julie Roberts and I sold my property with McEwan Fraser Legal at Flat 13, 7 Hawkhill Close Edinburgh.
On the 22 June 2017 I put my one bed, fully furnished flat on the market for sale with Mov8. Almost 6 months later there was not a single note of interest nor any offers made on the property despite a significant volume of viewers; staggering given that all industry reports and news articles were pointing to a very buoyant housing market in Edinburgh. When I questioned Mov8 on what they were doing to proactively sell my flat and follow up with viewers, there answer was always standard, ‘I’m trying to get in touch with them’ / ‘I have left a message’ and that was it. It was essentially down to me to manage them – that is not what I had paid for, nor what had been promised as a service.
At Christmas time I contacted Gary Wales, property surveyor from McEwan Fraser to ask him to come and look at the flat as I was baffled as to what was going wrong. From the get go, the service and interaction I had with Gary and his colleagues was outstanding and second to none compared with Mov8.
As a surveyor, Gary came to view my property straight away and was just as baffled as me, as to why not even a single offer had been made. Although an expensive decision for me, I switched to McEwan Fraser right there and then and thank goodness that I did. Gary and his team made the switch completely seamless, covering all paperwork and finances within the week and, working with Karla in sales, devised a refreshed approach to marketing and selling my property that saw it go on the market with McEwan Fraser at the start of January. It sold in just under 3 weeks, achieving 10% over the Home Report valuation – utterly phenomenal!
I absolutely cannot recommend Gary, Karla and the wider team at McEwan Fraser enough. They consistently demonstrated a highly professional, seamless service from start to finish, where I was at the very heart of what they were doing. I got the real feeling that they were on my side and that they very much cared about what they were doing and worked hard to ensure they delivered the best result for me; including delivering a quality pipeline of interested viewers who’s expectations matched what my property had to offer. The fact that the flat went so quickly is testament to the model that they operate.
There was no ‘washing their hands off me’ – both Gary and Karla, my main points of contact stayed in touch regularly with me to ensure I was happy with what was happening and always keen to answer questions. Karla always ensured she called me to update me on prospects and their thoughts after viewing, and didn’t just rely on their customer portal to relay information. I felt involved and engaged at every step and even motivated by their enthusiasm.
The courtesy shown from the wider sales team when phoning to arrange viewings was also outstanding and their communication in terms of keeping me up to date with scheduled viewings was just brilliant.
If you are thinking of selling your property do not think of doing it with anyone else. McEwan Fraser are game changers in the industry. I simply cannot recommend them enough!
Seller
1st Feb 2018 (8 years ago)
T armstrong
Highly recommend this company - they provided a stress free, informative and extremely helpful and friendly service. Always responded promptly and professionally and done the most they could do for anyone in the buying and selling process. Five star plus service!
31st Jan 2018 (8 years ago)
L Milton
We have received excellent service from McEwan Fraser Legal especially from Jadiene and Ivan dealing with the sale of our old home and purchase of our new house.It has made it a very less stressful experience,we were kept updated with the entire process.We will most certainly recommend them to friends and family.Thank you to you both we are extremely grateful for all your hard work and look forward to the completion of the purchase of our new home.
Seller
18th Jan 2018 (8 years ago)
L Tulloch
Great company !!
McEwan Fraser have been dealing with my separation and also my house sale. I would like to thank multiple people at McEwan Fraser Legal, Edinburgh. Alisha Malik helped me with my separation agreement, (which was a difficult time) she was very professional, kind, understanding and knowledgeable, this made the process much easier. Her colleague Aimee was great, always keeping me updated with the process , with a very gentle manner. With my house sale, Gemma McEwan and Sarah Jordan dealt with the whole process and all went very smoothly and on time !! no hiccups. Thank you guys for all your hard work through a very stressful time, I will be back to use your services on my next house purchase . Thank you all again x
Seller
12th Jan 2018 (8 years ago)
L Reid
Alisha Malik at McEwan Fraser Legal helped me with my divorce, very professional, helpful as she stayed in contact with me to let me know what was happening. Definitely a 5 star service.
11th Jan 2018 (8 years ago)
B Alem
Lovely staff
9th Jan 2018 (8 years ago)
Hellboy
I bought a new house in no time
Buyer
2nd Jan 2018 (8 years ago)
L Herman
Good professional service, as you expect from a city centre company. Made the house selling process a bit less stressful than usual.
Seller
6th Dec 2017 (8 years ago)
J Hunter
Fantastic service from start to finish especially Amy and Derek .
3rd Dec 2017 (8 years ago)
P Metcalf
We had an excellent service from Natasha when putting offers in on several flats in Edinburgh. Natasha provided great advice and communication was fantastic. Upon having an offer accepted, conveyancing was completed by Sophie and Magnus, who were always happy to any questions we had. Again, communication was faultless. Would highly recommend to friends/family, and would use again for future property purchases.
Buyer
14th Nov 2017 (8 years ago)
L Stewart
I would not recommend selling with MFL. The property sold was a 2 bed flat in Lady Nairne Loan.
Initially staff were helpful and polite. The quality of brochure and efficiency of the listing were ok. Once the property was sold I found their communication was poor. Chasing information from MFL became tiresome.
Additional charges were added to the final bill which were unexpected. The solicitor I spoke to asking for more information on this was abrupt and unforthcoming.
The service we received was overpriced and when selling again I will choose another estate agent.
Seller
17th Oct 2017 (8 years ago)
S Moore
Award winning solicitors and estate agents.
16th Oct 2017 (8 years ago)
G Robertson
We are absolutely delighted with the friendly and personal service we received from Ken and the McEwan Fraser Legal team.
We were even happier when we achieved more than the valuation price for our property, which was great, thank you!
From George and Steph.
Seller
16th Oct 2017 (8 years ago)
A Cathcart
Used MFL for conveyancing in both my sale and subsequent purchase. My solicitor was Magnus Moodie along with Sophie Li, who were both truly excellent and I cannot recommend them highly enough!
All correspondence was via email and their responses were always helpful, informative and reassuring. Magnus went out of his way to address and sort issues that arose during the sale, which were definitely outside the normal house sale process. I'm not sure if other legal firms would have been so accommodating as Magnus, for this I am eternally grateful.
MFL have great solicitors who go to great lengths to make sure your sale or purchase remains hassle free and on track. Most of all, their solicitors are great at communicating and instilling confidence in the client that everything will be taken care of, regardless of how extraordinary the issues may be!
McEwan Fraser's legal service is definitely the best I have come across and I would not hesitate to use them again and likewise, will highly recommend them to others. Also, their office was in Edinburgh but I sold property in Glasgow and bought in South Ayrshire. The geographical distance had no impact as everything was done online, such a big improvement than doing everything by post. Once again, thank you Magnus and Sophie, your expertise was very much appreciated.
Seller
13th Oct 2017 (8 years ago)
D Black
My name is Doreen and I sold my property with McEwan Fraser Legal at 49 Gilmerton Dykes Street, Edinburgh. I found everyone I dealt with was efficient, courteous and very helpful. I would definitely recommend this company in the future.
Seller
5th Oct 2017 (8 years ago)
J mcgregor
Fraser &Fiona 63 whitesbridge avenue paisley..very disappointed with them. Started off well but didn't seem to be pushing for a sale. Four homes in the same area in not as good condition sold within days, but we eventually sold in four/five weeks. As far as the links to see who was interested etc, almost impossible to access for some reason and asked several times to forward a link but still couldn't get access. Expensive and don't really think they can justify their fees and would not recommend mcewan Fraser.
Seller
2nd Oct 2017 (8 years ago)
M Donnelly
Awful experience with McEwan Fraser Legal, they are no better than many other estate agents who do very little for their fee - they just promise more and charge more. It took them a year to sell a great flat in a great location, and the fee I was presented with was much more than I expected - the final costs were not as described initially by the agent. I tried writing to express my concerns but they are not interested - they only want their money. The other thing to watch out for is that if you want to use another solicitor, not MFL, they will try to charge you the full fee as soon as your property goes under offer. This wasn't explained to me either. So if the sale falls through you will be relying on an estate agent who has already been paid to sell your property! I'm about to put my house on the market and this time I will be going with a fixed fee agent - at least I'll know where I stand and won't end up feeling that I've been conned.
Seller
28th Sep 2017 (8 years ago)
S Corrie
My name is John and Alisha Malik at McEwan Fraser Legal helped me with my Divorce. Listening to my complex situation, it was easily untangled with Alisha's legal expertise. Tak min ven.
9th Sep 2017 (8 years ago)
E Stewart
My name is Elizabeth and I sold my property with McEwan Fraser Legal in Scotstoun, Glasgow. They dealt with it professionally and efficiently from marketing through to signing contracts. Exactly what I wanted.
Seller
29th Aug 2017 (8 years ago)
J Hannah
My name is James Hannah and I sold my property at 32 Arran Drive, Mosspark, Glasgow G52 1JR. within 5 days with McEwan Fraser Legal.
I received first class professional service from everyone associated with the selling of my property and would highly recommend friends and family to use them without hesitation.
It makes a pleasant change to deal with a company who have professional and enthusiastic staff who will go that extra mile to achieve the end result.
Thank you so much.
James Hannah
Seller
23rd Aug 2017 (8 years ago)
P Easton
My partner and I have successfully sold our property with McEwan Fraser Legal and now are going through the Buying process with them. It has been a great experience in what may become a stressful situation. We have dealt with a few different people but always felt well looked after and informed every step of the way. I feel the app is a great source of information and allows you to stay on top of things easily. The service they offer may be more expensive to their competitors but I believe it was worth every penny. I know I'm not the only customer they're dealing with but it certainly felt like it - we got prompt replies either via e-mail or phone. And we sold within 2 weeks of going on the market. Would certainly recommend them!
Seller
22nd Aug 2017 (8 years ago)
G nicoll
My name is Graham and I sold my property with McEwan Fraser Legal at 15 Cairnie Crescent, Arbroath.I could not have hoped for a better service. Karla was excellent communication was superb and her manner was very pleasing
Seller
9th Aug 2017 (8 years ago)
W Cooper
Great service, received an offer within 2 weeks for 10k over the home report value, we accepted that offer. We are very happy with everything McEwan Fraser Legal have done for us. We paid a bit extra, but got a lot more for our property than we thought we would.
Seller
7th Aug 2017 (8 years ago)
D fairhurst
My name is Deborah of 6 ELDERS CLOSE, Kirriemuir.,WE USED McEwan Fraser Legal to sell our home,their level of service has been fantastic,keeping us well informed every step of the way,we would not hesitate to recommend them to anyone,thanks again for you excellent service.
Seller
4th Aug 2017 (8 years ago)
K Wright
Very disappointed with this company, purchased a flat from Aberdeen branch picked up keys and they did not work contacted company and informed them of the issue, as it was late on a Friday we said we would wait till Monday, solicitors day off Monday, she failed to tell us that on the Friday, made contact Tuesday we asked that someone who had been recently to the property could possible come and try the lock before a locksmith was called out, there response was you have the keys for the property and it was my problem, in emails they had stated there had been difficulty get the lock to work will doing viewings. my advice is be very carefully when using this company as they will not hesitate to wash there hands of you, good luck to anyone using there services especial if buying property from them.
Buyer
28th Jul 2017 (8 years ago)
I Johnston
VERY poor - Service offered for the money charged is massively out of proportion - I would NOT recommend to anyone.
19th Jul 2017 (8 years ago)
S Lawrie
Our experience with Mcewan Fraser has been excellent from start to finish. Natasha, Gemma and Sarah were all very professional, friendly and helpful in all aspects of our purchase. As first time buyers we were pretty clueless in terms of how the process works. We were always kept well informed with regards to progress and all the emails/paperwork were really clear in terms of what we needed to do. Will definately reccomend to family and friends, and if we move in the future I wouldn't hesitate to use their services again.
Buyer
16th Jul 2017 (8 years ago)
K Dunn
Really great service. I can't pick fault here really. Their processes seem to be rock solid, making the sale of my flat completely hassle free. Thanks again.
Seller
29th Jun 2017 (8 years ago)
K Dillon
very let down some of the staff were helpful but acouple of then I found very rude I wont be using you again.we were down to veiw Cannonholm farm Auchenheath Ml11 it was canncelled at the last minute we were traviling from Callander and was basically told that tough Iwas angry some of you staff should get more training on how to deal wth prospecive buyers including you manager who was very unhelful to my husband
28th Jun 2017 (8 years ago)
J Ferguson
Terrible rip off company. Beware of 'buyers premiums' added to buyers costs of thousands of pounds. Customer service is dire. Avoid!
Buyer
15th Jun 2017 (8 years ago)
S Yves
Where to start? I've sold many secondary properties in my time, but only used MFL on my last sale. I'm fairly well versed at how this works (or should work). There are too many problems to list them all, but issues include:
Surveyor didn't really listen to our concerns, but instead kept cited all their awards. Looking back, this should have been where my gut told me there was a problem - I've never had "concerns" when selling before. The schedule looked nice, but there were some really clumsy erorrs - nearby popular landmark pictures had the incorrect names, the map with property pin was in the wrong location, and some of the wording of the text was not completely favourable. However I was advised to not worry about the errors as getting it on the market ASAP was important.
This particular property had a lot of eaves - the entire property is basically eaves, and the floor plan in 3D didn't show any of these. Apparently the 3D can't do eaves at all. It made the property look almost twice as big! This was noted by many of the people who came to view the property who were disappointed. I was surprised that the photographer was also the person who did the drawings. The accuracy wasn't great at all. I'm not sure of the point in 3D plans, especially when they don't correspond at all.
When the property went on the web, it was advertised incorrectly as a house, rather than a flat. This meant the crucial first weekend had people looking for houses rather than flats, so they were immediately not interested. Photos didn't go online for the first week in two other property websites and I had to prompt the company to resolve it.
Incorrect billing - sent bill that was intended for someone else!
There is nothing they can do to correct this now - the issues fell on deaf ears at the time when it counted.
Seller
4th May 2017 (9 years ago)
? ??????
My English not very well, but I am really lucky to met Sophie Li, she help me did everything and translated for me, a lots of thanks to Sophie!
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7th Apr 2017 (9 years ago)
G Graham
Great all round service kept me informed at every step can't fault them. Would be happy to recommend
29th Mar 2017 (9 years ago)
D Broomfield
The performance of the whole team was exemplary and took all the stress out of the selling and buying property experience. I would wholeheartedly recommend this company to others.
Seller
3rd Mar 2017 (9 years ago)
S Gardiner
Easy to contact, very helpful and professional. Seemed like nothing I asked was any trouble for them at all. No matter if I emailed or called and left a message for Dianne, I always got a quick response. Would definitely recommend!
27th Feb 2017 (9 years ago)
T miles
I would highly recommend McEwan Fraser to friends and family. We got a first class service. The staff are so friendly and efficient, sold our flat in 2 weeks. Jackie so amazing,5 stars all the way.
Seller
24th Feb 2017 (9 years ago)
K Prior
I was very happy with the service Mcewan and Fraser provided for us, would recommend them to friends and family to work with.
23rd Feb 2017 (9 years ago)
J Mckendry
Very impressed with McEwan Fraser. Communication was fantastic and staff especially Laura Jane were great. Nothing was a problem and the fact the office is opened until midnight is a bonus. Kept well informed throughout the whole process. My house sold in one week for a fantastic price. Would thoroughly recommend to anyone thinking of selling their property.
Seller
17th Feb 2017 (9 years ago)
C Martin
Excellent service and very impressed with their speed in arranging viewings including receiving a call at 9pm on a Sunday evening to arrange a viewing for the following evening. Very friendly,approachable and friendly staff.
6th Feb 2017 (9 years ago)
J Devereaux
Property under offer two weeks after going on the market. Very efficient service from the start. Great communication from all the team but special mention to Janine McIntosh for constantly keeping me updated with the whole process and Leigh and Rebecca for the photos and the schedule that made everyone look. First class service.
Seller
6th Feb 2017 (9 years ago)
R Ferrier-Smith
Professional service from all the team. I have no hesitation in recommending their services.
3rd Feb 2017 (9 years ago)
D McInness
good service at all time
1st Feb 2017 (9 years ago)
A Cumming
Fantastic service from the first meeting with Diane Kerr. She was so positive and guided us through everything. After the house went on the market, Janine McIntosh kept us up to date with everything that was happening. I can't recommend this company high enough.
Seller
31st Jan 2017 (9 years ago)
A skinner
McEwan Fraser are maybe not the cheapest on the market but certainly make up for this in value for money. Customer service and our experience was second to none. We would like to specifically mention Michael McMullan and Lewis Hunter, both fantastic, professional and a pleasure to deal with. We would highly recommend McEwan Fraser and would definitely use them again in the future.
28th Jan 2017 (9 years ago)
N Jack
A first class service by a first class company. Personal yet professional, I can't recommend McEwan Fraser highly enough. Darren and Laura have been amazing and given us a stress free experience.
Thank you so much.
26th Jan 2017 (9 years ago)
S Dean
By far the best estate agent I have used. Friendly staff, available day and night and provided regular communication of the highest standard. They are more expensive than others but you certainly get what you pay for. Very impressed
25th Jan 2017 (9 years ago)
J Spence
Very good service, excellent at keeping us updated on how everything was progressing, have already recommended their services to other people.
25th Jan 2017 (9 years ago)
M Singh
Extremely happy with the service. Very professional and keeps customers adequately informed. Whole team was very good particularly Janine in marketing for her excellent service. Would certainly recommend McEwan Fraser..
22nd Jan 2017 (9 years ago)
T steele
First class service would highly recommend friends and family to use them
20th Jan 2017 (9 years ago)
B Steele
Our house was on the market with another company for 12 months with no viewings mcEwen Fraserburgh had it under offer in 9 weeks with friendly and professional service
Seller
20th Jan 2017 (9 years ago)
S Delaney
Absolutely outstanding service from McEwan Fraser. Amazing turnaround on a fast purchase, with updates when needed at all hours of the clock. Highly recommend, and will definitely use again! Can't thank Magnus, Ranald, Sophie & co. enough for their help.
Buyer
3rd Jan 2017 (9 years ago)
S Hooper
Super service. Yes, more expensive, but they were on it from the very first contact. No let up. And not in a pushy way. Constant communication, efficient, friendly and although a big company I felt as though they were working for me. No pressure to take any old offer, in fact I felt they wanted to get me the best price for the flat. I know others still trying to sell properties and I don't think their service is anywhere near what I received. Well worth the money.
Seller
30th Dec 2016 (9 years ago)
N Hammond
Very professional, personable and prompt in dealing with conveyancing on my flat purchase. Anne Marie Halley was our direct contact all the way through and a pleasure to deal with, providing prompt and professional help and advice.
Buyer
23rd Dec 2016 (9 years ago)
A Jolliffe
Very positive experience - our house sold only 3 weeks after going on the market (in the middle of winter, no less!). Everyone we have dealt with at McEwan Fraser has been very professional, helpful and quick to respond. They are upfront about the fact that they charge more than other agencies, but I feel that the service they provide has been worth the fees.
Seller
22nd Dec 2016 (9 years ago)
S Anderson
Very professional services and quick process, happy with the company and would definitely use again.
20th Dec 2016 (9 years ago)
S Wallace
Recently sold my flat with Mcewan Fraser Legal. I was unsure about whether I'd sell it quickly, especially at this time of year, but they were so proactive from start to finish, everyone was very friendly and kept me updated on everything, the online message board was particularly helpful so i could track the progress of everything. Especially thanks to Janine Mcintosh who was always friendly, calm and reassuring when I felt a bit stressed and bombarded with viewings. My flat sold within a week and a half and I am beyond delighted with the price I got and how quick and well managed it all was, fees arent the cheapest but definitely worth it! Would highly recommend! Thank you!
Seller
20th Dec 2016 (9 years ago)
S Carstairs
Excellent service from start to finish! The friendly and experienced staff were in regular contact and made the process easy and stress free. Highly recommended. Particular thanks to Anne Marie who was brilliant, she made the legal process run quickly and smoothly and couldn't have been more helpful!
20th Dec 2016 (9 years ago)
D Langton
Used McEwan Fraser as the original company talked a good game however failed to deliver.
Mcewan Fraser may be more expensive but you only get what you pay for in our case was a sale and purchase they were totally professional providing feedback on all viewings.
Legal aspect was great to deal with again fully updated.
Would recommend the company for the professional service and would definitely use again
Seller
19th Dec 2016 (9 years ago)
J Marshall
McEwan Fraser helped me through my first home purchase and made the process as smooth as possible. They were readily available and always keen to help answer any questions I had at any point. Dianne and Sylvia were absolute superstars, thank you so much!
Buyer
19th Dec 2016 (9 years ago)
W bobby
Everyone was really helpful and made the whole selling experience very easy for me to understand. I certainly recieved a five star service from the initial interview with the Propert Surveyor Graeme up to Jadiene, Property Sales & Marketing Consultant.
And last but not least all the Viewing Coordonators who all work a bit later every day which makes the whole process a lot more convenient.
Every single phone call I have made to various members of staff at McEwan Fraser Legal were answered with curtesy and respect towards myself.
If I was buying or selling a property in the future I would not hesitate in giving them a call as I know that the transaction would certainly be successful.
Seller
12th Dec 2016 (9 years ago)
F Moug
6 weeks from property going live to being under offer, a result for me and the service has been great. Thank you MF.
Seller
11th Dec 2016 (9 years ago)
G Don
Fabulous service, Michael Mullen was excellent , carrying out many of our viewings for us and providing good feedback as well as answering all our queries. This is such a contrast to Slater Hogg with whom we tried to sell our home some 2 years previously. They only facilitated 1 viewer in 10 months while McEwan Fraser not only generated a significant level of interest in our property but most turned into viewings.
The online account and email correspondence underpinned by frequent phone calls from Laura Jane Hetherington ensured we were kept right up to date with all activity on our house sale. Laura was an absolute rock, pleasant and very switched on we found her support invaluable.
I would not hesitate in recommending McEwan Fraser to my friends and indeed have already done so. Selling a house is an extremely stressful experience but McEwan Fraser Estate Agent took the stress and pain out of our experience. We are delighted!
Seller
9th Dec 2016 (9 years ago)
T Cullen
Cannot fault them... brilliant from start to finish. Omar was excellent at keeping us notified of any and all actions on our property and their online web portal that displays all of the dates and details for viewings as well as email reminders were a great help! Thoroughly impressed with them and will be recommending their services to anyone in need of a top class estate agent!
1st Dec 2016 (9 years ago)
S Yuan
Really recommend their service, especially wanna thank my paralegal Sophie Li who provided a very welcoming customer-centred service.
29th Nov 2016 (9 years ago)
A McCall
McEwan Fraser Legal are the most expensive companies we looked at but well worth it. The staff are very helpful and can't do enough to make the whole process easy. I would recommend them to anyone who asked me for advice on selling a home.
Particular thanks to Laura Jane who managed to keep me level headed and who couldn't do enough to help. Service is excellent.
Seller
24th Nov 2016 (9 years ago)
C Olsen
McEwan Fraser provided a friendly and professional service right from the start. I would definitely recommend them if you are looking to sell your home.
Seller
23rd Nov 2016 (9 years ago)
D Porter
McEwan Fraser Legal handled the sale of our flat following a disappointing experience with a major national agent. A much more professional and personal service, aided ably by Mike Ponton specifically, than the previous one with a more than satisfactory outcome. Happy to recommend McEwan Fraser Legal.
Seller
23rd Nov 2016 (9 years ago)
E Kemp
I couldn't be any happier with the service I received from McEwan Fraser Legal in Edinburgh. They were extremely professional, fast to answer any emails and calls, made me feel important to them and dealt with purchasing my house quickly and efficiently. Making sure that everything was in place for a smooth handover. I highly recommend McEwan Fraser Legal, they have been by far the best legal firm I have ever dealt with.
Buyer
22nd Nov 2016 (9 years ago)
D Miranda
An excellent and very efficient service with timely communication throughout. I can highly recommend McEwan Fraser to anyone considering selling their house. Thank you for a job well-done.
Seller
15th Nov 2016 (9 years ago)
K marker
The McEwen Fraser legal team have been a pleasure to sell our home with. They are extremely professional while still retaining a personal touch. You will always feel your house is the most important. Unlike other firms they are available 7 days a week, and you can view any movement/hits on your property daily. Each step and process of selling your home is dealt with swiftly. They have also given us advice on mortgage lenders which we have taken up. We wish we used them before in selling our past homes. Nicole has been superb in keeping me informed and calm. She was the star of the show. Thanks again Nicole
Seller
15th Nov 2016 (9 years ago)
K Wyllie
We have used McEwan Fraser to sell 4 houses now for us and each time they have done just that. (even in what was a slow market), the service we received each time was first class. Many thanks (from SARKAR DEV LTD)
Seller
14th Nov 2016 (9 years ago)
A Sheikh
We have had such a silky smooth purchase on our first home thanks to the team at McEwan Fraser. The team are on it start to finish and very easy to communicate with. Anne Marie would have earned the company 6 stars but unfortunately we can only max out at 5 stars.
Buyer
11th Nov 2016 (9 years ago)
K McGuinness
Mcewan Fraser have been absolutely brilliant with helping in the sale of my late mothers house and helping me buy a new home. Anne Marie was very understanding, sympathetic at this very difficult time and also very kind. I'm so glad we decided to go with Mcewan Fraser. I'd recommend them to anybody. Thank you again!
Seller
10th Nov 2016 (9 years ago)
C Johnston
Just sold my flat with McEwan Fraser Legal, Laura Jane was amazing as was the rest of the team. I would highly recommend MFL.
Seller
8th Nov 2016 (9 years ago)
J Govan
I cannot recommend Mcewan and Fraser enough! Sold my house in about 2 weeks! The team were amazing, kept me up to date at every point. It just ran so smoothly didn't have to worry, they organised everything!!!
Seller
3rd Nov 2016 (9 years ago)
W Wilkinson
I can highly recommend and MFL conducted a professional service from start to finish. first class
2nd Nov 2016 (9 years ago)
R w
Sold my apartment with McEwan Fraser in Edinburgh. The team are very supportive and fast to respond to quieries. Emma Duff was particularly patient, sympathetic and helpful with my situation and always on the other end of the phone if needed. I felt very well cared for and the service I received was genuine and personal.Despite being abroad for the majority of the process I felt completely in the loop and in control of the whole process. The online message board and account allows you to keep an eye on what's going on without having to call up everyday. Would recommend without hesitation.
Seller
31st Oct 2016 (9 years ago)
I rose
The person dealing with my sale was Jackie Lyell, nothing was too much bother and her manner and attitude is exceptional. I definitely would recommend McEwan Fraser for your selling or buying of a property. I am now using their legal department for my sale and purchase of my new property and expect they will be excellent also.
Seller
26th Oct 2016 (9 years ago)
G Craig
Really good service and personal touch from Magnus Moodie. Would recommend to any of my friends and family.
24th Oct 2016 (9 years ago)
C Lawrence
Please note, that despite any verbal discussion you may have, McEwan Fraser Legal cannot take any responsibility for the failure to sell your property. You should extensively read the fine-print before signing. Poor customer experience and would not recommend.
Seller
19th Oct 2016 (9 years ago)
R Moore
First class service from start to finish. Made the process of moving from England to Scotland much easier. Would recommend their services highly.
18th Oct 2016 (9 years ago)
R Kettle
Very happy I chose to sell my property with McEwan Fraser. Every aspect was dealt with swiftly and professionally and I always felt up-to-date. The client portal was particularly useful in keeping everything in one place.
Seller
15th Oct 2016 (9 years ago)
S fraser
These guys have been great, I really felt completely clueless when it came to selling my flat but they have been so helpful and on top of everything. would definitely recommend.
Seller
12th Oct 2016 (9 years ago)
C Napier
From our first introduction to the company via Ken Meisak, we were very impressed by the professionalism, personalisation and integrity of McEwan Fraser. This impression carried on throughout our further and many dealings with the company from Craig our photographer, Jackie Lyall, the lead on our house sale together with her colleagues through to Ivan at the Legal Department. We were kept fully informed and up to date on any and all movement with our house sale by this professional and friendly staff, for whom, nothing was any trouble. This bespoke service put us in control of what can be a very daunting experience and the patience and willingness of staff to lead us through every step of the way proved priceless. The prompt service, speed of replies/enquiries and step by step information; all followed up by email was a winning combination and we cannot praise McEwan Fraser highly enough. In all our dealings with organisations, we have never experienced these standard of excellence across the board - what a winning combination and one we would gladly recommend to anyone looking to sell their house. Our sincere gratitude.
Ellen and Charles Napier
Seller
4th Oct 2016 (9 years ago)
M Johnstone
I would definitely recommend using MFL to sell your property. Right from the start you are updated immediately on how your property is being marketed, when it will be go live, brochure completed etc. The message board is brilliant, no need to keep phoning into the office to get updates on viewers or information on notes of interest, you can view on line anytime anywhere. I was selling my late Dad's house and Hayley especially made the process so much less painful. Thank you Hayley. I had a large number of viewers to the property immediately and achieved a sale quickly. MFL did all the viewings which was invaluable to me due to the circumstances of the sale. Thank you Sandra you are a star. A very emotional and stressful time has had a positive and quick outcome due to MFL.
Seller
4th Oct 2016 (9 years ago)
I Torrance
Highly professional hi tech approach to property selling/buying. Only problem is you have to pay for it.
3rd Oct 2016 (9 years ago)
D Adams
From the moment my wife and I first contacted McEwan Fraser we felt we were going to be treated as valued clients and, throughout the rapid and highly efficient process of the selling of our property and the purchase of a new home, we have continued to feel the same way.
The company has communicated with us quite superbly, with absolutely nothing ever being too much trouble, and it has always been extremely straightforward to discuss our questions or concerns on the telephone, or in person, at all times of the day or evening because all steps of the process are handled by one very closely coordinated team of able, helpful and caring professionals. Customer service is at the heart of McEwan Fraser and we have been very grateful beneficiaries of its mantra.
Every single member of staff with whom we have communicated, no matter his or her role, has inspired confidence and has made us feel that we mattered to the company , however we would wish to pay special tribute to Scott Cameron and Ivan Ralph and and , in particular, to Anne MacIntosh, all of whom are, quite simply, an absolute credit to the company and to their own professions.
If you are seeking to make the daunting process of selling and/or buying property as straightforward and as"painless" as possible, and would like to feel supported every step of the way by professionals who take great pride in providing reassuring, supportive and highly efficient service, then we would recommend that you contact McEwan Fraser and benefit from its team's proactivity, its commitment and its willingness to do everything possible to ensure your property search or sale is sensitively , creatively, rapidly and successfully handled.
Seller
21st Sep 2016 (9 years ago)
L gerrie
I would recommend this company, good service and good communications at all times.
15th Sep 2016 (9 years ago)
A Borges
Having now accepted an offer after only 1 week of the house going on the market, McEwan Fraser Legal have been excellent from the start. Open until midnight - massive plus both for ourselves as sellers and prospective buyers. Great communication both over the phone and email, plus the MFL online Account section is excellent in being able to view interested parties, status of offers and on-line viewing stats. Would thoroughly recommend and hassle free.
Seller
9th Sep 2016 (9 years ago)
R Moss
We changed from another solicitor to McEwan Fraser, after our house being on the market for sometime . We were not disappointed. The difference between McEwan Fraser and other estate agents is their proactivity in marketing the property. They have professional photographers, they are always looking for new ways to advertise and reassuringly, keep in regular contact, without the need for chasing up. Hayley, our link person was fabulous. She was quick to respond to requests and worked hard when the house was taking time to sell. Within a few months of changing estate agent we sold the house! I would highly recommend them and their staff!
Seller
1st Sep 2016 (9 years ago)
L Mill
Cannot fault this company at all. We had an offer within 2 weeks of advertising. The communication we received was faultless as they kept us informed through every stage. A huge thank you to James Keet, Mike Pontin and Ivan Ralph for their superb guidance.
29th Aug 2016 (9 years ago)
V Vr
Tried to sell my flat with Slater, Hogg and Howison and got plenty of viewers but not one single offer. So I tried countrywide and got plenty of viewers but not one single offer. Both of these estate agents charged me plenty for their service.
Finally I tried McEwan Fraser and the first viewer put in an offer at the asking price. McEwan Fraser charged me more or less the same as the others.
McEwan Fraser's service was excellent from start to finish. I could check the progress of the sale on line and as I used their legal team as well they took care of everything.
So if you are thinking of selling your property contact McEwan Fraser first and save yourself a big headache. If you don't, you need your head examined.
Seller
25th Aug 2016 (9 years ago)
S Robertson
Absolutely amazing service from McEwan Fraser. I was caught out quickly when my tenents said they were moving out of my property in six weeks time which left me in a bit of a pickle as it was family in the house so to do the house up to a standard of renting to a 3rd party was going to cost to much money which I didn't have,called a few estate agents and they wanted all money up front then I heard about McEwan Fraser who don't ask for the money until the house is sold which was exactly what I was looking for.The process to get the house up.on the open market was top class and keeping me up to date was second to none house went on the market and within a few hours was inidated with viewers must of had at least 25 viewings in the first week and within a week it was sold with a better offer than I was looking for.....Top class service from all involved in the company highly recommended nice to see there is still company's out there that still promise to deliver a excellent service well done special thanks to lewis hunter and Scott Cameron
Seller
23rd Aug 2016 (9 years ago)
M Wilson
I can't praise McEwan Fraser Legal enough the whole process from start to finish was excellent. Gary, Philip, Mike, Hannah and the rest of the team were fantastic. House was sold within 3 days of going to market and with the bonus of achieving more the HR Valuation.
Everything was documented and we knew what was happening every step of the way.
I can't thank them all enough and would certainly have no hesitation in recommending or using McEwan Fraser Legal in the future.
Well done and thanks to all involved - an organisation that should be proud of their Team.
Seller
23rd Aug 2016 (9 years ago)
H Pang
Fast and very professional service from Sophie Li. we have requested service regarding our property and it was diligently dealt with and with little hassle. Highly recommend them.
17th Aug 2016 (9 years ago)
D Addison
Fast, Clear and Efficient
I have just picked up the keys for my New Flat and I would like to personally thank Anne Marie for the top quality work that she has done for me.
Every part of the purchase process was discussed, clearly explained with all issues quickly and successfully resolved.
Excellent work, I would recommend and will be using the company services again.
Buyer
17th Aug 2016 (9 years ago)
J Macgregor
Took all the stress away from me and secured a quick sale. Very professional and friendly from day 1. Couldnt fault them.
Seller
16th Aug 2016 (9 years ago)
E Tinney
Thank you to Darren, Lewis and all the MFL team for selling my flat in 6 weeks. A first class service from start to finish. I would definitely recommend your service to anyone thinking of selling their property.
Seller
15th Aug 2016 (9 years ago)
J Kelly
Recently bought and sold a house with McEwan Fraser Legal. They offered a thoroughly professional service and were always communicative and responsive. There whole service from initial contact through to final settlement was excellent. Of course great service comes from great people and McEwan Fraser have the right team.
Seller
12th Aug 2016 (9 years ago)
S Younger
Top service form everyone at McFL
9th Aug 2016 (9 years ago)
M Ledson
Excellent communication, friendly service and advice especially Anne McIntosh and recommend this estate agency
3rd Aug 2016 (9 years ago)
P Ferrier
Very pleased with the service I received from MFL, especially Philip who provided excellent support and advice with the selling of my property! Would definitely recommend to a friend!
Seller
31st Jul 2016 (9 years ago)
D martin
Top quality service from the McEwan Fraser team after switching estate agents after our house not selling. They delivered on their promise!
Seller
27th Jul 2016 (9 years ago)
A Davidson
You get what you pay for! After being for sale with a well known high street estate agent for seven months with only two viewings, MFL have done a fantastic job with a difficult property, selling after six weeks.
I have to say the service right from the start has been fantastic, from Jay, though to Lewis and Haley, we have been kept well informed at every stage, something that was sorely missing from the other agent.
Their proactive attitude to marketing the property has been very welcome.
We look forward to the sale completing as straightforwardly as the rest so far.
Thank you MFL .
Agnes Davidson
Seller
27th Jul 2016 (9 years ago)
A Wilson
We are delighted with the speedy sale of our home. McEwan Fraser Legal really listen to their customers and are quick to implement any changes suggested by them. Their communication is excellent and because of this the client always knows where they are making the whole process stress free. I would recommend their services to anyone wishing to sell their home.
Seller
27th Jul 2016 (9 years ago)
J Bradley
I have a very mixed view of this company hence the reflection on the stars. It would be better if you could review the estate agent separately from the legal team.
As a seller I would not use this estate agent again. Their sales pitch was good but thereafter was not so good. Attempts were made at communication but generally I found them unhelpful. Seemed unable to communicate within their own team very well. Given the substantial extra you pay for their service; it's not worth it. The company was interested in achieving quite frankly a ridiculous high price for my property. I thought I'd hit the jackpot believing they'd get that price. Unfortunately, I believe, that is why my property did not sell with this company. They couldn't be honest about what could be achieved price wise and valuable time was lost.
I managed to sell my property through part exchange with a new builder, not through McEwan Fraser & Legal. As part of the agreement, the builder agreed to pay any outstanding monies due on the condition I used McEwan Fraser & Legal as conveyance solicitor. MF&L were substantially higher priced than who I had initially picked but since I was having outstanding monies paid I went ahead. Despite my reservations the legal team were excellent. I really couldn't fault them. The solicitor, Zoe, explained everything and didn't make me feel silly for asking questions. I had most of my correspondence with Zoe's secretary, Gemma. She was great with my constant worry and numerous emails. Quick to respond to my emails. Once we got to this part in process of the part exchange the legal team were exactly what we needed.
As a buyer, however, I found them unhelpful. Bookings to see properties could not be booked until weeks ahead. Despite working shift work myself, I'm able to attend viewings at most times in the day/evening on any day but bookings were difficult to arrange. If that was my property being sold I'd be annoyed that someone wanted to view but couldn't because there wasn't a agent to attend a viewing for such a long time. I also found that I couldn't just download a home report. I needed to request it. After being sent a home report/ attended a viewing, I was sent a feedback form for each. It was just a ridiculous amount of feedback forms. I realised that the people that had viewed my property had also been subjected to countless feedback forms for everything. I informed their team via email that I was unhappy with the volumes of feedback forms and didn't receive a response. They clearly only care about the feedback forms for number purposes rather than actual review.
So as an estate agent, no, I would use them nor would I encourage anyone else to. I would use the legal team again though.
25th Jul 2016 (9 years ago)
D Fraser
A BIG thank you to MFL,
House went on market on the Wedensday and within 48hrs i had 2 viewers with 2 offers on table, Sold Sold Sold, brillant thx.
I also got above Homereport valuation Yeeeeee Haaaaaaaa.
So a Special Big thank you to Ben and all the team i had dealigs with at MFL for great communication skills and being on the Ball at all times, and most of all selling my house so Quickly.
Fantastic results all round am Delighted with Results and Performance.
Many Thanks
Derek Fraser
Seller
25th Jul 2016 (9 years ago)
S Munro
Excellent service from McEwan Fraser Legal at every stage. I had an offer within 10 days well over the home valuation report. Magnus and Sophie provided a faultless service during the stressful period from offer to sale keeping me informed and turning around queries extremely quickly. Thank you so much.
Seller
20th Jul 2016 (9 years ago)
V MacMillan
The service from McEwan Fraser Legal has been second to none. My flat was under offer within two weeks of it going on the market. The staff have been really friendly and helpful and I'd recommend them to anyone.
Seller
19th Jul 2016 (9 years ago)
R Hargadon
Wonderful service by Magnus in the Legal Team, particularly given the challenging circumstances of the sale! 5 star service.
Seller
13th Jul 2016 (9 years ago)
J MAGUIRE
Whilst the people I dealt with were very nice I would not recommend this company. I ended up paying double what I would have paid elsewhere and achieved nowhere near the home report value. Their charges are very expensive and they charge for absolutely everything including sign board, photography, marketing fee, media package, being listed on the internet, etc. - all of this in addition to their high commission rates. Fair enough if this was justified by the end result but alas no. Very disappointed and not worth the money in my opinion. The only time they seemed to get motivated was to make sure they got paid from the sale proceeds.
Seller
11th Jul 2016 (9 years ago)
T Judge
Excellent. When my wife and I recently wanted to make an offer on a new house we approached McEwan Fraser Legal to handle things as we had used them before and were impressed with the people and the service. We asked for the same team again, namely Emma Duff and Magnus Moodie. As this was a purchase, Magnus was the main contact and we were very pleased with the helpful and painless way he guided us through the whole process. Both Emma and Magnus were always available for advice and their calm, friendly manner helped take some of the edge of what can be a very stressful experience.
We wll definitely use McEwan Fraser Legal again and will also have no hesitation in recommending their services to family and friends.
Buyer
6th Jul 2016 (9 years ago)
A Lightly
A very positive experience. The staff were all friendly and professional, Phillip in particular. They kept me informed at every step of the journey and ensured that I understood what was going on. A company that has embraced the 21st century way of doing things. I would happily use them again and recommend them to people.
4th Jul 2016 (9 years ago)
R Fleming
I would like to thank MFL for all their hard work and support whilst selling my mothers house. Right from the start I found them to be responsive and efficient. Omar Sophie and Marcus have all been extremely helpful keeping me well informed at all times of how things were progressing. The only gripe I had was right at the start when the particulars were being produced. The spelling and grammar left a lot to be desired, this said it was easily corrected and in the end we had quality particulars.
All in all a job well done and we actually completed a day early. I would have no problem in recommending MFL
Seller
1st Jul 2016 (9 years ago)
E Dick
The whole team were very attentive and professional. They explained the process clearly and followed through on all aspects of the sale. We felt that their attention to detail gave us a good measure of comfort in what is a stressful event!
Seller
30th Jun 2016 (9 years ago)
P C
I would like to thank Ken Meisak Gary Corkell Lewis Hunter and all the team at McEwan Fraser Legal.
My property was on the market for a week and is now under offer.
I am delighted by McEwan Fraser Legal for their help friendliness and professionalism.
Would highly recommend to future clients.
Seller
22nd Jun 2016 (9 years ago)
R Bowman
Wow, accepted an above home report offer in one week. Fast and efficient service. Great user friendly app. I will definetly use McEwan Fraser Legal again.
Seller
21st Jun 2016 (9 years ago)
M Crisp
I engaged McEwan Fraser Legal to sell my property expecting the sale to take weeks, perhaps months. Instead, I found myself accepting a formal offer at above the valuation figure the day after the property went ‘live’ on the web. The whole process was utterly impressive in its professionalism yet it felt like I was dealing with friends who were looking out for me. Scott Cameron went over the initial paperwork with me, explaining everything in detail, and in every-day language – no ‘legal-speak’ here! Thank you Scott, this was so refreshing. Victor Vass arrived at my flat and took stunning photos which morphed into an amazing brochure. Thank you Victor, you are truly an artist. Katie McCauley and the design team did such a grand job getting the brochure together and posted on the web that it had been there fewer than 12 hours when a viewing was scheduled. My thanks go to the production team and the admin team. The next morning, when the formal offer arrived, Ben Stewart Clark took me through the process, always pointing out alternatives so that I might make informed decisions. Thanks Ben for a great job. With the offer accepted Janine Bates's conveyancing skill has excelled in bringing the sale to an efficient and smooth completion within a very short timescale. Janine kept me informed at every stage, explaining in detail every part of the process. Emma Duff has proved exceptional in negotiating on my behalf for the purchase of a property. Emma negotiated brilliantly, obtaining a purchase price below the asking price. Emma's and Janine's attention to detail and personal service throughout the selling and buying processes have been exceptional. Overall, my experience with MFL has been highly positive. I could not fault their service or their personnel. I would be more than happy to use them again, and I thoroughly recommend them. A first class service, this is the 'Gold Standard.'
Seller
17th Jun 2016 (9 years ago)
A Davidson
Recently sold my house with McEwan Fraser Legal.
Fantastic from start to finish and Lauren Duffus who looked after us was outstanding.
I work in an industry where customer service is just as important as the end result and with the care, attention, resources and professionalism it's no wonder McEwan Fraser Legal are no 1
Anthony Davidson
Seller
16th Jun 2016 (9 years ago)
A Jack
I can't speak highly enough about Lauren who was marketing my property - she advised me on changing my marketing strategy as I needed a quick sale and this proved successful. She was also really accessible and responded quickly whenever I got in touch. Kerry in the legal department was also fantastic - she kept me well informed and helped allay any worries I had throughout the whole process. First class service from both.
Seller
13th Jun 2016 (9 years ago)
L McGinley
Fabulous service received by McEwan Fraser Legal staff are both friendly and professional house sold in less than two weeks can't thank you enough. ??????
Seller
7th Jun 2016 (9 years ago)
C Fern
I have recently completed my house sale with MFL and would like to say a HUGE thank you to the wonderful and charasmatic Ben Stewart Clark. I worked with Ben from day one of the house selling process and I was very impressed with his input. He was dedicated and enthusiastic from day one and I was positively blinded with his efficiency and professionalism. He is an absolute credit to the MFL team and would highly recommend to family and friends. I would also like to say a HUGE thank you to Jay Stien for his help and support. Finally, I would like to thank the MFL solicitor Innes Craddock for his time and patience.
Seller
6th Jun 2016 (9 years ago)
D Winchester
Got in touch with McEwan Fraser when they were recommended to me. They were extremely efficient and helpful. There was always someone available to talk to. As soon as you told them who you were they knew you. That was so reassuring and made me feel as though they cared. Most of the stress and strain of selling was taken away and they did a great job of communicating with prospective buyers. I would highly recommend McEwan Fraser to anyone thinking of selling or buying a property. Special thanks to Graeme Connor and the team. Can't say anymore than excellent.
Seller
2nd Jun 2016 (9 years ago)
L Wilshaw
Thanks especially to Omar Wali at McEwan Fraser for
such prompt, efficient and helpful service throughout our sale.
Seller
2nd Jun 2016 (9 years ago)
L mcnab
I would like to thank Philip cannon and all his colleges who have helped with the sale of my house , from beginning to end this company have gave 100% . The app they give u to down load so u can see the progress of your property is just genius. Thank u so much again and I will tell everyone to sell there house with mcewanfraserlegal.
Seller
26th May 2016 (9 years ago)
M Andrew
First class and extremely professional service, I was kept up to date at all times, with both message board and phone calls. I cannot fault my dedicated account adviser Peter Moore who kept my spirits up throughout the stressful process.
23rd May 2016 (9 years ago)
D Collin
Our experience of McEwan Fraser has been nothing but positive. Fantastic customer service from everyone we've spoken to with Haley Mackay deserving a special mention. Communication has been first class - we've been kept up-to-date every step of the way. Thank you.
21st May 2016 (9 years ago)
L McIntosh
Delighted with the service from all I dealt with at McEwan Fraser, especially Philip Cannon. Friendly, super efficient and very professional
13th May 2016 (9 years ago)
H Cargill
We decided to sell our flat through McEwan Fraser after a recommendation from a friend. We couldn't be happier with the service provided and indeed the outcome. Right from the start they were confident we could get a good price despite having failed to sell through another agent a few years before. Although all their staff have been very professional and very helpful, we would particularly like to thank Lauren Duffus, our selling representative, who was absolutely fantastic throughout. Her cheery disposition, positive attitude and knowledge of the market was outstanding. As a result our flat was sold within two weeks. Great job McEwan Fraser!
Seller
13th May 2016 (9 years ago)
A Blacker
Thanks to Peter , Scott and all the staff at McEwan and Fraser for the support and help with selling our house - we have been very pleased with the service we have received.
Seller
12th May 2016 (9 years ago)
A User
Hi, The entire team @ McEwan Fraser Legal are always on the ball & can
always give answers to any questions asked.
I would like to thank especially Anne Macintosh for keeping us informed
on the progress of the sale. Also Melanie in the legal department for
sorting the legal side out very quickly.
I would recommend this Company to anyone.
Seller
9th May 2016 (9 years ago)
A Greig
Excellence service from all at MFL, from the office in Aberdeen, to having a say in the beautiful marketing brouchure they produced, the contact from every single person has been wonderful. MFL dealt with the sale of our property and the purchase of our new home. Paula Redpath has been fantstic at keeping us updated on everything at both properties. We asked the impossible - selling and purchasing within a 5 week window that included Easter and they delivered. I will have no hesitation in reccommening MFL to anyone looking to sell or buy a property.
Seller
8th May 2016 (10 years ago)
N Marjoribanks
Helpful, friendly and knowledgeable staff. My house sold in 2 weeks despite being on the market for 4 months with another company. Definitely worth the money. The opening times are a real benefit too. Absolutely recommend to others. Thanks From a delighted customer.
Seller
5th May 2016 (10 years ago)
C R
I am very happy with the professional, friendly service on the sale of my property.
Anne is very helpful with advice and guidance .
Thank you also to Tom for his help.
Linda
Seller
5th May 2016 (10 years ago)
T in
We agreed to sell with McEwan Fraser Legal because of the great presentation made by Ken Meisak. Ken is great, warm, professional and ultimately a great salesman so a credit to MFL. He was also fully transparent with all aspects of the sale and financials involved which was refreshing and reassuring. Our trust in Ken wasn't misplaced and everything he promised was delivered. Our house was under offer within less than 2 weeks. Communication was superb throughout. Our negotiator Peter Moore was fantastic. He has that unique ability to take on the role of trusted and friendly advisor whilst remaining fully professional and having the interests of both his clients and his company at the forefront. He was always happy to chat through our options when offers started coming in and never got impatient with our questions. There was a minor issue regarding the fees which ended up being an oversight by accounts however this was very quickly resolved. I would happily recommend MFL and would sell with them again. I would give them 4.5* out of 5*.
Seller
5th May 2016 (10 years ago)
S Alexander
Conveyancing completed within a quick timescale and good communication along the way.
Sophie and Magnus were both highly professional and easy to do business with and I look forward o dealing with them both again in the future.
4th May 2016 (10 years ago)
F Mearns
Would have no hesitation in recommending McEwan Fraser Legal
Professionals from first meeting to the moment Omar Wali phoned me with an amazing and unexpected offer on our property. Thank you for your insistent effort and friendliness approach to getting us the best result we never imagined.
Seller
28th Apr 2016 (10 years ago)
G Neilson
Great service and we were kept up to date all the way through the process. Excellent communication and service from Paula Redpath.
Would highly recommed to family and friends
25th Apr 2016 (10 years ago)
L Cameron
I used McEwan Fraser Legal to help me with the purchase of my first flat recently, and I cannot rate them highly enough! Ivan Ralph & Anne Matear were amazing, and helped me through the whole process! The work that you guys do is far and beyond what I was expecting & I am loving being a home owner! I would not hesitate to use McEwan Fraser Legal Services again! Thank you so much!
Buyer
22nd Apr 2016 (10 years ago)
Geoff
My property sold just before Christmas and I was keen to view properties throughout the Christmas/New Year period. McEwan Fraser Legal became my shining light during this period as they were available not only within the holiday period but out of hours too.
For this reason I chose McEwan Fraser Legal solicitors to purchase my new property. My old property had been sold by another company. I had many difficult times with my sale but McEwan Fraser Legal were flawless with my purchase. I was very impressed with their professionalism and common sense. One thing that really impressed me was that I could pick up the phone and actually speak to my solicitor Magnus Moodie who would always be helpful and informative. Magnus got the job done professionally, in good time and with stacks of common sense. I would definitely recommend this company. I would like to thank Magnus and Alissia Di Cola who helped me secure the right property.
Buyer
20th Apr 2016 (10 years ago)
domhooper
I have had a very positive experience of selling my property through McEwan Fraser Legal. I have found all the individuals that I've dealt with to be helpful and courteous. The team of people dealing with my property have been effective and swift throughout the various stages of the selling process so that I have not needed to chase them up regarding tasks to be done. They have always been happy to patiently explain to me (a first-time seller) the steps of the process. In difficult financial circumstances I have needed to sell swiftly and I am very happy with the result in my case: a swift sale for the price of the home report valuation. On the basis of my experience I would unhesitatingly recommend this company to others. Mr Dominic Hooper
Seller
19th Apr 2016 (10 years ago)
P Ezady
Great service from Mcewan Fraserburgh through a very stressful time. A mention must be made of our advisor Kalin he made the process much easier and delivered an exceptional high quality of customer service. Would highly recommend!!!
15th Apr 2016 (10 years ago)
D Robertson
McEwan Fraser are the 4th Estate Agents we went with after being unsuccessful in selling our property for 18mths.
We had an offer on our property within 7 days!!!!, couldn't believe it!.
They are a very professional company and all the staff I dealt with were so lovely and helpful. If they said they were going to do something they did it right away and always gave you feedback.
I loved having the app on my phone which kept you up to date with everything, made life so much easier for me especially with a new baby and having "baby brain".
Could not recommend these guys enough :-)
Seller
12th Apr 2016 (10 years ago)
A McFarlane
Paula was very helpful and kept us up to date with all developments. Everything went smoothly, thank you!
8th Apr 2016 (10 years ago)
M Dee
Fantastic service, and a cracking result for our house sale. Derek Webster and Nicole Edwards warrant particular mention. Both were amazing at keeping us informed and always available when we needed them. MFL come highly recommended!
Seller
7th Apr 2016 (10 years ago)
D Bates
These guys did an absolutely amazing job, selling our flat in Glasgow's West End. From start to finish the service was outstanding and we have no doubt that the team's hard work and dedication (a special mention and thank you to Phil Cannon on both of these counts) helped our flat sell for much more than it's home report value. Don't let their fees put you off. They are worth every penny and will earn you far more in the long run!
Seller
6th Apr 2016 (10 years ago)
G Gilmour
i thank you for your service, you quite simply have done me proud, as the saying goes, you have done"what it says on the tin" in particular I would like to thank Lauren Duffus, a absolutely brilliant job well done.
6th Apr 2016 (10 years ago)
K Harrison
Where other estate agents failed, MFL succeeded! Extraordinary clear communication at all times from staff, we were never left in the dark.
Grant & Josh worked SO hard to secure this sale, nothing was EVER too much trouble. We will be forever grateful to them both. As a former letting and estate agent, I cannot recommend MFL highly enough - extremely impressive.
Seller
6th Apr 2016 (10 years ago)
A Laing
We moved to McEwan Fraser as the previous agent was pretty poor we have received a great service from our contact Peter Moore he kept us informed of progress by phone and email and any thing that we discussed about selling our property was acted upon and also any advice from them as sellers in a difficult market was very useful.The schedule was first class and also our personal page with all information was really informative many thanks to all the people involved and would recommend to anyone thinking of selling a property
Seller
5th Apr 2016 (10 years ago)
J Mcmillan
Very professional service, my property was sold in 8 days. My Adviser assigned to my property was excellent and really took the stress out of it all. Highly recommended.
Seller
1st Apr 2016 (10 years ago)
J Addie
From day one the service was first class. Always helpful at providing suggestions to improve interest, regular updates with Ben on the phone and the message board to keep track of viewings and feedback. Very well organised, professional and most of all, customer satisfaction.
30th Mar 2016 (10 years ago)
J just
I think McEwan Fraser are friendly and helped me enormously with selling my property. Thank you
Seller
25th Mar 2016 (10 years ago)
J Stewart
A first class service from start to finish, which took less than 8 weeks. Stress free and kept up to date via message board, the whole team were very professional and even if a bit more expensive well worth it for a sale price substantially over valuation. Would not hesitate to recommend MFL.
Seller
25th Mar 2016 (10 years ago)
E Lingard
Amazingly quick, extremely helpful service. They even managed to secure above the home report value for us. Lauren Duffus was amazing at handling everything for us. We accepted an offer after only one week. Highly recommended!
Seller
21st Mar 2016 (10 years ago)
P Braney
After 5 years of fruitless advertising with half a dozen conventional estate agents I finally came across McEwan Fraser Legal (MFL). They are, in my view, light years ahead of the competition (who remain, complacent, risk averse, fat, dumb and happy to take money up front for so-called marketing expenses). MFL on the other hand, in modern parlance, "Get It". They are "switched on", wholly professional, tech savvy, on the ball and a sheer delight to deal with. In a little more than 6 weeks, excluding December last, they have created interest, scheduled viewings, resulting in several offers one of which we have accepted. I am more than a little impressed! Their brochure was "stunning" as was the web exposure. The App has been great - easy to use and very informative. Constant telephone and email contact has kept me in touch every step of the way. All this and more, yet their price structure is also impressively reasonable. MFL lead the way and it is for the others to get off their backsides and start to meet their clients aspirations. Well done MFL, with particular mention of James Keet, Grant Lawrence and Omar Wali. Thank you.
Seller
21st Mar 2016 (10 years ago)
D Rusk
First class service every step of the way ... Who said selling a house had to be stressful?!
Seller
21st Mar 2016 (10 years ago)
T Evans
Thanks to the professionalism and helpfulness of Jenny Carswell, I understand the slightly different Scottish system for purchasing a property and I am continuing to be well guided towards successfully finding the right property. A very comprehensive, personal and responsive service.
Buyer
18th Mar 2016 (10 years ago)
DetectiveDeckard
We initially put our house on the market with a local estate agent, but it became apparent we were not going to sell anytime soon. We live in a very rural area in the western isles of Scotland. We decided to go with McEwan Fraser after our first conversation with Diane Kerr. Her warm, friendly, professional manner made me feel confident that McEwan Fraser was the right estate agent to go with. She explained what we should be doing and what Mcewan Fraser would do for us. She was always at the end of the phone and never let us down. Lauren Duffus was an absolute delight-she looked after us with constant updates and advice on changes we could make, and worked extremely hard. She also was always at the end of the phone and nothing was a problem to her. I would recommend McEwan Fraser to everyone, especially rural areas where local estate agents are not always the way to go as they are often complacent and disregard your needs. With McEwan Fraser you have a dynamic team from start to finish. Without exception McEwan Fraser are a breed apart from other estate agents. Thanks to sales/IT/Photography and everyone else involved in the sale/marketing of our home! Donny and Heather Glover, Argyll
Seller
17th Mar 2016 (10 years ago)
I T
Delighted with the performance of McEwan Fraser, Lauren Duffus did a great job.
Achieving a sale at the home report value is a great result.
Well done.
Iain Thompson
Seller
17th Mar 2016 (10 years ago)
G Shaw
Delighted with the help and constant contact with the staff. Always kept up to date with progress of viewings and enquiries. Staff were very professional and courteous.
16th Mar 2016 (10 years ago)
D Kilpatrick
Changed to mcewan fraser after having terrible experiences with two other estate agents. We had previously been on the market for 14 months , unbelievably we accepted an offer for our house 5 days after going on the market. From the very beginning their staff were absolutely fantastic, kept us informed every step of the way. Lauren, Josh and all the team all are worth their weights in gold. From the brochueres to the online portal to keep track of everything happening was very professional and we wouldn't hesitate to use them again and will recommend them to anyone looking to sell their home.
Thanks so much guys xx
Seller
15th Mar 2016 (10 years ago)
J Duncan
Stress free service and great support provided by Lauren Duffus.
14th Mar 2016 (10 years ago)
J Finan
At last an estate agent that keeps you informed and is always contactable. They really do what it says on the tin. After 3 and a half years and 3 different estate agents, we finally sold. Staff always courteous, friendly and helpful. Highly recommended.
Seller
14th Mar 2016 (10 years ago)
C Gee
Changed to McEwan Fraser after not selling with previous agents.. From the start I felt they were doing something to market and sell the property and it worked, very proactive and I appreciated that. I also really liked the online account to check on things.
We also used the legal side and have been supported and helped through various issues that arose with our sale and purchase right down to the wire ! Anne Marie Halley and Nigel Bailey were wonderful. Very approachable and calm which is exactly what you need at such a stressful time.. I wouldn't hesitate to recommend them.
Seller
14th Mar 2016 (10 years ago)
J Irvine
Painless and stress free from start to finish. Josh estimated what the Home Report would value the property and he was spot on. we achieved the home report valuation and were delighted. They may not be the cheapest around but our property was sold within 2 days and completed within 5 weeks. Can't fault them. They may not be the cheapest but they do what they say they will do!
Seller
7th Mar 2016 (10 years ago)
A Graham
Got an offer well over what i expected. From initial contact to moment of offer McEwan Fraser have been nothing but fantastic. Highly recommended.
Seller
7th Mar 2016 (10 years ago)
A Adair
Quite costly, quite a bit spent on brochures which weren't used. pictures were very good though.
Not greatly impressed with some of the sales service, sometimes felt the company was too big for my property to be given a high enough profile.
Legal side was really good with easy access to Anne Marie and quick responses when required. Process went well, would recommend Ann Marie as approachable, thorough, competent, professional and certainly advocates for her clients.
7th Mar 2016 (10 years ago)
S Engwall
McEwan Fraser did a superb job in selling our Bruntsfield property. Right from the initial contact they inspired complete confidence at every step of the process. Josh Steeples and Jackie Lyell kept us fully informed throughout and someone was always available, or returned our calls very promptly.
Particular positives were:
+ Very professional and appealing schedule
+ High availability and responsiveness of personnel
+ Good website & message board
+ Excellent appreciation of market conditions
Seller
7th Mar 2016 (10 years ago)
A Forbes
A first class service: seamless, professional and efficient. We were extremely impressed by the service provided and how well-integrated it was. We felt that we got value for money. Also, having previously used another marketing agent, the difference was night and day.
4th Mar 2016 (10 years ago)
J Heron
As first times sellers at the age of 69 my wife and I were a bit weary of the procedures involved in selling a house , but from the onset of Gillian coming to inspect the house , and phone calls between Philip and my wife regarding what was happening to the sale we were put at ease . From the first viewing to accepting the price we wanted was 6 day's . I must thanks my son Stewart for recommending McEwan Fraser Legal to us . I will certainly recommend your firm to any of my friends who are selling a house.
John S B Heron
Seller
3rd Mar 2016 (10 years ago)
M Brown
From first contact, throughout the viewings and up to the closing date McEwan Fraser Legal provided a first class service.
Their advertising generated over 100 views in just two weeks and their online dashboard was great for keeping track of the viewings and feedback.
2nd Mar 2016 (10 years ago)
A Brown
Horrendously unprofessional! Still waiting on our mortgage cashback after 18months! Even after numerous emails that prove a very basic admin error they will not admit to having it and insist we are in the wrong. We will never use this company again! Stay away, you have been warned!
1st Mar 2016 (10 years ago)
M Gallagher
I'm delighted with the friendly and efficient service from McEwan Fraser. Every single person went out of their way to take the time to explain everything, I really liked the message board for keeping up-to-date with the progress.
One of the reasons for choosing them was their long opening hours which I'm sure most certainly helped in the quick sale of my property. It was sold by day 10!!
McEwan Fraser may be more expensive than other estate agents but the service that they provide is first class and I would definitely recommend them to everyone.
Seller
1st Mar 2016 (10 years ago)
M Wallace
I have to say that all the guys and gals at McEwan Fraser are all very professional but with a friendly tone and they make everything "normal". there is no fancy legal terminology, they speak to you as a person and explain everything they are doing. I am very impressed with their service and have passed many clients to them. Keep up the good work.
1st Mar 2016 (10 years ago)
A Malcolmson
We have been really please, with the service that McEwan Fraser Legal did for us.
From starting with Ken, then Craig the photographer, then Tom, who took us though all the sale and marketing and all the staff, who were at the end of the phone, whenever we needed to ask a question.
The photo's were amazing, we were really pleased with them,
Also the Tracker board, was wonderful, everything that happened, was there for us to view, at our leisure. Each step of the process, was done efficiently and professionally, making it a stress free
experience.
We would highly recommend this company, to anyone selling their property.
Thanks to you all, for a first class service.
Seller
28th Feb 2016 (10 years ago)
P Andrews
We have been impressed with all aspects of the service, from the initial meeting with James, through Natasha and Kalin in the sales department, the photographer, Grant and the legal work undertaken by Alisha. All staff have been very personable, professional and communicative and the emails and information on the website kept us up to date at all times. McEwan Fraser did a first class job of marketing our property and we would not hesitate to recommend this company for the sale of your property.
Seller
28th Feb 2016 (10 years ago)
N Tomlinson
Many thanks to Ann for making the whole process smooth and painless
25th Feb 2016 (10 years ago)
M Burt
This is the first time I have sold a house and thought I was going to have to deal with a lot of stress, how wrong I was. I met with Kay Anderson to discuss the selling of my property and from then on it was plain sailing. Haley MacKay was my main contact throughout the process and the service she provided me with was first-class. She kept me up-to-date with everything going on and was very supportive. Nothing was too much trouble for her. The brochures were fantastic and it was great having your own message board, allowing me to check the progress of the sale at any time. ALL staff which I spoke/dealt with were professional, polite and friendly. I can't thank them enough, especially Haley MacKay for all their help throughout the process. I will definitely be recommending McEwan Fraser to family and friends. Thank you everyone and keep up the good work.
Seller
25th Feb 2016 (10 years ago)
D Howes
I think the whole company does an excellent job and we were delighted to be asked to do a video review for MFL after 2 sales.
We noticed the number of your boards in our area (Aberdeenshire/Moray border) before making contact. We had heard you 'guarantee to sell quickly' too.
Peter Reid in Buckie is first class in his attitude, local knowledge and friendly, yet business-like, persona. He's a hard worker too and helped us to sell in Cullen and is assisting us with a trickier one in Buckie.
Annemarie Halley has also provided a very efficient service - chasing things up and communicating promptly throughout the process. Likewise Maya Vassileva James and other members of the legal team involved - Nigel Bailey and Ivan Ralph.
And the true star of the whole process has been our negotiator, Anne MacKintosh!
You seem to have a very special member of staff there - Anne is a gifted communicator - in that she always finds time to keep us up to date with the slightest details; has a keen mind & memory and makes helpful suggestions and will give advice when sought in a friendly manner. Indeed, she feels like someone we have known for a very long time, an old friend!
Seller
23rd Feb 2016 (10 years ago)
S Assist
As a First Time Seller I was incredibly nervous about the entire process of selling my property. McEwan Fraser were fabulous from the word go! They spoke in plain English and were very efficient at keeping in touch. Enormous thanks goes to Haley Mackay who was terrific! So, so helpful and provided invaluable advice! I cannot praise Haley highly enough nor McEwan Fraser - excellent organisation. ThankYou
Seller
22nd Feb 2016 (10 years ago)
S Bell
Excellent service provided for selling our home. Well done to Jayne, Philip and Grant the photographer for making it all happen so quickly and pain free!
Seller
21st Feb 2016 (10 years ago)
S Kennedy
McEwan Fraser made our house purchase process a breeze. Paula Redpath was very helpful and provided us with all information required and was always at the end of the phone or an e-mail when we had any questions. I'd have no hesitation in recommending MFL to anyone buying or selling a property.
Buyer
18th Feb 2016 (10 years ago)
L Barr
I would highly recommend both the sales department and the legal department of McEwan Fraser. The service I received was excellent. My property was sold quickly and dealt with efficiently. I wouldn't hesitate to recommend them to others.
Seller
14th Feb 2016 (10 years ago)
C Moen
Everyone says moving house is one of the most stressful things you can do. Not with these guys! We had the help and expertise of Omar from start to finish and everyone at McEwan Fraser we dealt with were simply first class. Omar guided us through every stage of the process and was extremely helpful and knowledgeable - after all, it's not every day you buy and sell property! Our message board was updated daily to keep us aware of what was happening and viewings were arranged around our needs.
Fast, efficient, friendly and so, so helpful. I can't recommend these guys enough!
Seller
13th Feb 2016 (10 years ago)
C Laing
I used these guys back in December and can't really fault them.Service was great from start to finish. Dashboard was very helpful to be kept updated all aspects of sale.
Seller
11th Feb 2016 (10 years ago)
C Potter
McEwan Fraser Legal provided a professional and efficient service which is second to none. Their use of technology to keep vendors informed is innovative and effective. All of the team worked really hard to ensure that our property was well marketed and matched to relevant purchasers. Their customer service is excellent and we could not fault their approach. As a result, I would highly recommend McEwan Legal to anyone selling a property.
Seller
6th Feb 2016 (10 years ago)
Afantis
Selling property was fab. Kept informed at all times. Very on the ball. Property sold very quickly in excess of home report.Once property sold I felt we weren't updated as much as I would have liked. Once I brought this to their attention though it improved. Few hurdles at the end but all in all a positive experience.
Seller
1st Feb 2016 (10 years ago)
I barratt
Grant Gordon and other very nice people have been so helpful and easy to deal with and nothing is a bother to them.
They help make a very difficult time easier and are always there to help.
29th Jan 2016 (10 years ago)
L Bruce
We chose McEwan Fraser Legal for their credentials to match the most relevant buyers with our timescales and requirements. We achieved this when our house was under offer 3 days after we went live on the market. All members of the team throughout the process were exceptionally professional, efficient and their communication second to none.
Describe your experience
Seller
24th Jan 2016 (10 years ago)
K McCaig
Couldn't fault service, very professional and always kept me up to date. Loved the dashboard they provide to keep you updated on the progress of your property. Special thanks to Jackie Lyell, she was always so friendly, a pleasure to deal with and extremely helpful. Jayne Smith the valuer for restoring my faith in estate agents after a bad experience with another agent for my previous house and also Ivan Ralph who dealt with the legal side quick And efficiently. I have no hesitation in recommending their services.
Seller
21st Jan 2016 (10 years ago)
S Gyseman
Efficient, prompt and friendly service, everything explained clearly. Highly recommend! Thomas made me feel at ease and confident with the service offered. I am glad I chose McEwan Fraser Legal.
21st Jan 2016 (10 years ago)
F McIntyre
Nothing
21st Jan 2016 (10 years ago)
G Robertson
First class service from start to finish. Peter and Anne were brilliant at giving advice and keeping us informed. Recommending to everyone??????
20th Jan 2016 (10 years ago)
A McCarthy
The level of service received from McEwan Fraser Legal bore no resemblance to the "award-winning" service I expected. I am severely disappointed with their service and would never recommend their services to anyone. My calls were not returned, queries not answered, and message board not used by their staff. The message board was supposedly to provide full details on all related property information, but then not thoroughly used by their own staff. If they weren't answering my questions, what did that mean was happening with prospective purchasers. You'd be much better off not incurring £5k+ worth of fees for a sub-standard service (and a property sales value of £195k) and spending your money using online services and providing viewing services yourself to ensure you're giving prospective purchasers the information they need. The initial media package fee of £500+VAT was reduced to £200+VAT when I initially declined this service, so check you're not being ripped off if it's that simple to get the price reduced so substantially. Never again will I go near this firm.
Seller
18th Jan 2016 (10 years ago)
H Lowe
McEwan Fraser were a pleasure to deal with from start to finish. Their photography and brochures were fantastic quality which helped sell our house in just 10 days! We used their solicitors for the sale and purchase of our new house, I cannot rate their services highly enough and it really made moving a lot less stressful.
I would highly recommend.
Seller
14th Jan 2016 (10 years ago)
A Smith
McEwan Fraser did a fab job when it came to selling my house. I was very impressed with the professional but friendly service they provided. I was kept updated every step of the way and the personal message board that's set up for clients is a great idea.
I'd like to take this opportunity to thank the whole team but a special thanks goes to Josh and Lewis.
I would definitely recommend McEwan Fraser to friends and family
Seller
7th Jan 2016 (10 years ago)
C K
OK. Simple. Hundreds extremely positive reviews and a handful of negative. I rest my case here.
20th Dec 2015 (10 years ago)
A Lowes
We had a long saga selling our property through no fault of McEwan Fraser as they made a great job of advertising and getting several formal offers in.
We eventually went with the whole package for selling and legals and AnneMarie in particular from the legal department was fantastic and managed to get the sale over the line so we would be happy to use thier professional service again in the future.
Seller
19th Dec 2015 (10 years ago)
R Welsh
McEwan Fraser Legal have provided me with a top class, professional service. From the moment I met with Sean to discuss the potential sale of my property, everything was explained to me in a way that was easy to understand. I am absolutely delighted that my property sold so quickly and certainly would not hesitate in recommending McEwan Fraser Legal.
Seller
7th Dec 2015 (10 years ago)
A Symeonides
We would highly recommend the services of McEwan Fraser Legal. Paula Redpath helped us every step of the way in purchasing our first home. She always responded promptly to our numerous enquiries and we felt confident we were in safe hands. Her approach was friendly but professional and the whole process went extremely smoothly. Thanks so much :)
Buyer
25th Nov 2015 (10 years ago)
S Logue
Having just had a smooth journey up to receiving an offer on our property today, we look forward to purchasing our now home with this company as well. The staff are excellent and nothing is too much to explain, even to inexperienced people as myself! I believe you could be selling a terraced house (as I was) and still be treated as if you were selling a mansion!! Keep up the good work.
Seller
18th Nov 2015 (10 years ago)
martinobhoy
A slick and professional service from start to finish when selling my property. I hadn't sold or bought a property for 14 years so undoubtedly asked some daft questions during the process but the staff took the time to answer fully any concerns I had. I was also working abroad for a large part of the time but they made sure I was kept fully up to date at all stages. You just get the feeling of a well oiled machine working away in the background on your behalf to ensure the whole process is as hassle free as possible. Would not hesitate to recommend them to anyone looking for an estate agency in Edinburgh.
Seller
13th Nov 2015 (10 years ago)
J Miller
The team at mcewan fraser including scott yule and anne mcintosh done a fantastic job selling our property which was not the normal house sale , the whole set up and experiance at mcewan fraser is streets ahead of all of the other estate agentsand i would not hesitate to recommend mcewan fraser to anyone else .
Seller
13th Nov 2015 (10 years ago)
S Robertson
We had our initial meeting with Sean nicol and a lady from the legal team sorry can't remember her name and we were very impressed and decided they were who we wanted to sell our home, we were kept informed every step of the way and after only two weeks on the market we are now under offer, Callum white and his team made sure we were updated every step of the way we would definitely recommend Mcewan fraser in fact our friend has decided to change her estate agent after we told her how impressed we were with them we even achieved an offer over the valuation so pleased we decided to proceed.
Seller
11th Nov 2015 (10 years ago)
M Wilson
Very happy with the service received from Lauren Duffus who was dealing with our sale. After a bad experience with a high street estate agents it was daunting to come up against another estate agent, however Lauren made this a very smooth process. We were kept up to date on a regular basis and even though there was perhaps nothing to update us on she always called to have a chat and check everything was ok at our end. Lauren has always been keen to help and in the end we were happy with the overall result. We would recommend McEwan and Fraser Legal and in particular I felt our agent was fantastic.
Seller
6th Nov 2015 (10 years ago)
G Angus
Great, friendly service and advice from Peter Moore, Peter Reid and Katie McAulay, and everyone else we dealt with.
Three weeks on the market before closing date and sale, couldn't be happier with the service provided. Well worth spending the wee bit extra!
Thanks so much!
Seller
2nd Nov 2015 (10 years ago)
W Williams
Moving home is a stressful process - even when you think you have everything prepared and sorted. Unfortunately the unexpected always happens at least that is how it seems to me. One thing I could rely on, however, was the efficient good humour of Melanie McLachlan. Melanie always seemed to have things covered, and could more than hold her own against the confused requests of the lawyers from the house builders. I very much doubt I would have moved house on time if Melanie had not worked so hard for me.I am very happy with the service provided. But as much as I liked to chat to Melanie, I am also glad the whole process is over.
23rd Oct 2015 (10 years ago)
A Duffy
I would recommend McEwan Fraser Legal to anyone who is selling their property. All of the staff are courteous, kind and very helpful. I'm happy to say my property sold very quickly which meant less stress for me. Thank you all so much.
Seller
20th Oct 2015 (10 years ago)
L Rowland
The communication from McEwan Fraser was excellent during the sale period of the house. We were updated regularly and there was always somebody available to answer queries. They are expensive, but very effectively got large numbers of people to view our property and we accepted an offer within two weeks of it being on the market.
They are a very professional company.
Seller
8th Oct 2015 (10 years ago)
D Cringles
I chose McEwan Fraser after seeing a handful of estate agents when deciding to sell my house. They were, by far, the most interested and professional estate agent I encountered. When having the house valued, they spent more than an hour at my property and were very thorough, where some other agents spent very little time and showed no interest. McEwan Fraser were very professional throughout and helpful in guiding me through the process. The schedule they produced for the property was first class, showed the house's best features. All the viewings were arranged efficiently, and the online account allowed for easy management of the selling process and to keep me informed of what was happening. The sale was handled very smoothly and I achieved more than the home report value. I was delighted with the service from start to finish. All the staff I dealt with were very friendly and helpful. Their offices are also open late, which is excellent when it comes to arranging viewings. Couldn't fault the experience at all.
They are pricier than many estate agents out there, but make no mistake, you get what you pay for. The next time I sell a property, it will be through them again.
Seller
6th Oct 2015 (10 years ago)
M McCabe
McEwan filled me with confidence the minute Sean walked through the door. Painless and stress free sales process. House sold within 10 days for above valuation price. Would not use anyone else to sell my property with.
Seller
6th Oct 2015 (10 years ago)
I Hansen
Recently I purchased my first home and I had the pleasure of a smooth, well informed prompt service from Paula Redpath at Mcewans. It was a comfort to have all my questions explained without complication, the fees were explained and reasonable from the start. I would definitely recommend Paula and her team for first time buyers or anyone else who wants a swift professional service. Thanks again
Buyer
16th Sep 2015 (10 years ago)
B Roberts
I can't praise McEwan Fraser enough on their level of service. Right from the beginning when we met Graeme our valuer, through to the design of our schedule with Catherine, Liz and Victor, and then with Omar who dealt with the actual sale of our property I felt I was in good hands with an extremely competent and professional Estate Agent. When we were dealing with viewings and offers Omar was always at the end of the telephone and always replied to my emails within the hour. He was very professional and efficient and sold our flat for us in 2 weeks at an amazing price! I felt totally at ease through the whole process as I knew my flat sale was in good hands. Omar specifically and McEwan Fraser as a whole took away all of the stress from selling my home. Their service was impeccable! If you are looking for a good Estate Agent then I highly recommend McEwan Fraser to sell your home.
Seller
15th Sep 2015 (10 years ago)
L Moffat
First Class service provided by Paula Redpath. Pleasure doing business. Highly recommend her services and will be a returning customer.
Thanks,
Laurie.
11th Sep 2015 (10 years ago)
R McGachy
I Spoke to two local estate agents before speaking to Graeme from McEwan Fraser Legal. He impressed me with his professionalism, explained the process clearly, gave me a printed copy of the charges pointing out options. His enthusiasm and professionalism along with my own gut instinct helped me to decide there and then to use (MFL). Peter was assigned to us as the personal administrator. His contact with us was excellent as was any other member of staff who contacted us. They were very proactive. Within 12 hours of going live we had three viewers in the first day, a total of 8 viewers in 5 days and the house was sold within a week. The online notice board was easy to use and updated instantly. Not the cheapest estate agent but I would certainly recommend them to anyone.
Seller
10th Sep 2015 (10 years ago)
K Weaver
You hear all kinds of stories when it comes to buying a house, usually involving a lot of waiting around and unanswered phone calls and emails.
Paula at McEwan Fraser made the process so simple, in-fact buying a house with McEwan Fraser seemed easier and quicker than changing the broadband once in the house.
The team at McEwan Fraser provided a world-class service, with regular updates throughout.
Buyer
9th Sep 2015 (10 years ago)
K Woods
We had an excellent experience using McEwan Fraser Legal. Throughout the process of making offers they were very patient and - considering we were not only first time buyers but also only newly arrived in the UK - we had a million questions which they answered promptly and happily. We used Paula Redpath for the conveyancing of the property and she was also great to work with - very responsive and proactive throughout. The fixed price fee was as per what I was told with no hidden extras or nasty surprises. Overall I would rate their service and offering as excellent value.
Buyer
8th Sep 2015 (10 years ago)
D Stuart
We found McEwan Fraser Legal to be highly professional, efficient and informative. All their staff were courteous and helpful, managing to make the speedy sale of our home into a relatively stress-free experience. We look forward to our continuing contact with them as we embark on the purchasing of our new property. A huge 'Thank You' to all concerned!
Seller
24th Aug 2015 (10 years ago)
W Russell
From the very beginning right through to completion the experience was excellent. The staff were all very helpful and completely professional. My house sold within 24 hours of posting on the internet websites.
Seller
22nd Aug 2015 (10 years ago)
M Martin
The purchase of my first flat was so easy and efficient with McEwen Fraser.
My conveyor Paula was in constant communication and talked me through every step of what is normally a daunting process.
I would highly recommend McEwen Fraser to anyone buying or selling a property with their friendly manner and constant on-hand help I wouldn't use anyone else in the future.
I'm a very happy client!
Buyer
21st Aug 2015 (10 years ago)
C Scott-Davidson
From offer to completion my property purchase was seamless, the completion date was something very personal to me, so when it looked possible to complete on the original date, Paula pulled out all the stops and achieved it with absolute professionalism, in an almost impossible time frame.
I would certainly use again, and would highly recommend.
Buyer
13th Aug 2015 (10 years ago)
G Cairns
Paula was extremely easy to deal with, very communicative and thorough. She was always available to answer questions and went above and beyond in order to make sure that we settled on time.
10th Aug 2015 (10 years ago)
D Robertson
McEwan Fraser were great in helping me sell my property. Very good communication from the start and very good at explaining all the legalities and stages (as this was my first time selling). Very pleased with the service from all staff and to Shona and Melanie who delt with my property directly, would definitely recommend to friends and family who are considering selling property.
Seller
10th Aug 2015 (10 years ago)
R Coverdale
McEwan Fraser Legal did a fantastic job in selling my property. Clear communication from day one, and being able to pick up the phone and speak to someone at any time of the day were clear differentiators for me. McEwan Fraser weren't the cheapest but I don't regret investing in them one bit. I achieved an offer on my property exactly 8 weeks after going on the market, and it was bang on the money too. Fantastic job from the team and a shout out goes to Omar, Stephanie & Sean for all their help.
Seller
6th Aug 2015 (10 years ago)
K Long
Having spoke to Anne McIntosh on various occasions during my house sale, I find her, friendly, extremely helpful, and above charming to talk to.
The work she has done for me is second to none.
If anyone deserves a prize for their work and manners it has to be Anne.
Good Luck.
Kenneth C Long.
Seller
5th Aug 2015 (10 years ago)
W Mccarl
My house was on the market for 2 years with Slater Hogg and Remax in 2011 and didn't sell, i decided to give Mcewan Fraser a try in early 2015. The whole process was every easy and professionally handled. 3 weeks after my house went on sale i had 3 offers on the table.
Mcewan Fraser are certainly one of the more expensive estate agents but its money well spent and i cant rate them highly enough.
Seller
24th Jul 2015 (10 years ago)
D Richardson
I was very impressed with the service from McEwan Fraser from the initial contact through to receiving an offer on my flat. The communication was excellent and i felt they valued my business. I have recommended them to other family members and will use them again in the future.
Seller
15th Jul 2015 (10 years ago)
D Laidlaw
McEwan Fraser Legal (MFL) have been a pleasure to work with throughout the selling process. I was the lead on selling my parents house and MFL covered everything making it as stress free as possible and with 30 viewings in the 1st week on the market, we sold within 10 days! I found the message board really useful to keep a track of everything and the staff calling to arrange viewings were really polite & helpful. Paula Redpath (Senior Legal Exec) was a delight to work with as well. My parents are really happy with the service and the quick sale of their house! Would definitely use McEwan Fraser again and highly recommend!!!
Seller
15th Jul 2015 (10 years ago)
J Sinclair
I used McEwan Fraser Legal for the sale of my house and purchase of the new one.
I bought into the value proposition rather than going for cheapest is best. I liked the online dashboard in terms of keeping me up to date on things.
I thought that initially the quality of the wording on the schedule could have been better, however this was quickly updated and the property was put onto the market quickly.
I liked the fact MFL staff are friendly and managed the process professionally. In particular, Anne MacKintosh did a great job and it was great to get a successful sale within 6 weeks or so.
The other staff at MFL were also excellent, including Anna who answered all my questions and successfully concluded the sale.
I was extremely happy with the whole process and would have no hesitation in using MFL again or to refer friends.
Quality is a price worth paying for.
Seller
14th Jul 2015 (10 years ago)
I Chapman
Despite the length of time it has taken to find the right buyer Mcewen Fraser have been totally helpful and professional throughout. Always a cheerful and optimistic voice on the phone after every viewing along with a very helpful viewing agent in Tom. Thanks for sticking with us.
Seller
13th Jul 2015 (10 years ago)
A Mackenzie
We were introduced to MF by AnneMarie Halley, from our first meeting with Sean Nicol we were extremely impressed with the very professional approach and Sean's knowledge and explanation of the entire process. Everything was very clear from the beginning and everything was done as Sean and then Nicole Edwards (our negotiator) said it would be. We felt able to contact Nicole any time with any questions (as daft as they may have seemed to us) and she was always extremely helpful and made us feel that she had time for us. We got an offer within 3 weeks of putting our property on the market and were extremely pleased with all aspects of the process, especially the message board which kept us up to date every time there were any changes. On the legal side of things AnneMarie was fantastic at keeping us informed of everything that was going on and really went the extra mile for us, even calling on her day off to let us know that everything had been concluded and our house was officially sold! AnneMarie made a daunting process very clear to us and helped us to understand everything throughout the process. We couldnt have asked for any more from AnneMarie and the team at MF and have already recommended them to friends selling their home.
Seller
3rd Jul 2015 (10 years ago)
C Millar
I would highly recommend them.
I would like to thank Nigel and AnneMarie for all the work they done on our Sale and Purchase, our move would not have been possible without them! When the going got tough they got tougher. It was challenging but they got through it and worked to their best capability and beyond to get our sale completed in time for us to finally move in to our new home, which was nail biting as it was literally down to the last minute!
We would have never done it without Nigel and AnneMarie and we appreciate everything they done for us, we can’t thank you enough!
Best Wishes
Claire & Alex
Seller
10th Jun 2015 (10 years ago)
S McGarva
My experience of MFL was dreadful, they are expensive and offer no benefit over a local estate agent. I was on a sliding scale fee for estate agency work and sadly the service deteriorated along with the fee. After the 20 week cut off when I was on the lowest fee scale the service became non-existent. By week 60 they finally managed to get an offer for £10k less than the asking price.
Communication was a one way process with me always calling my negotiator, who seldom answered, I would leave a voicemail then she would call back. It was rare that she had an understanding or knowledge about what was going on with my account and often spend the first part of any call going through my notes to familiarise herself.
I believe I lost one potential purchaser who had originally contacted MFL on the Part Exchange incentive as my negotiator was useless. I spend most of my time chasing her for an update only to find out that the person who was looking at my house had bought elsewhere without any direct contact from my negotiator. She preferred to speak to her Colleague who was managing the sale of the other property. I firmly believe the Part Exchange option is a way for MFL to secure additional Clients. These Clients make contact with MFL regarding Part Exchange, get offered a very low part exchange price and a promise to sell the property quickly as an alternative.
When I complained about both the fee and service to my highly trained negotiator, she agreed to meet with her Director. The response was that I had signed up to their terms and conditions and as such owed them all outlays they were seeking payment for. They did concede that they overcharged for one item.
Once I finally had an offer on my house, and only because the completion dates were the same for both the sale and purchase, I opted to use MFL for my purchase. This was not a good idea. Errors included getting the name of the property wrong on the offer for our new house, dreadful communication, only ever communicating by email and giving no proper updates, finally they concluded the sale of my house by transferring the proceeds which were to be used for the purchase of my new house into my account. 5 days later, I received an email stating I owed them this money back with no apology or admission of error on their part. As I was moving house I did not respond to this email and received a second one the day after demanding that I contact them to make payment.
Once we moved in I contacted the Solicitor as the water tank was leaking, he still hasn't called back, I have now missed the 5 days under the standard clauses to report defects.
In summary very poor service and next time I move I'm going to save money and use a smaller local Solicitor. In my opinion MFL are a waste of money!!
04/06/15 - A small update to my last review. MFL have accepted that they should have contacted me regarding the water tank and in turn claimed the costs back from the seller. As it was too late to do this under the standard clauses MFL have reimbursed me for the money I had to pay out to put the defect right.
Seller
4th Jun 2015 (10 years ago)
P Sinclair
I couldn't be happier with the service received selling my Glasgow flat through McEwan Fraser Legal. For a first time seller, the "one stop service" from start to finish was exactly what I needed. My primary points of contact were surveyor Mike McMullan and Emma Duff from Sales and Marketing who both went above and beyond to keep me updated and guide me through the process, and I can't recommend both highly enough!
Seller
2nd Jun 2015 (10 years ago)
G Tennant
Fantastic! I would highly recommend using them.. They sold what I considered to be the unsellable. 1st Class.
The level of contact and professionalism of the whole team is to be commended.
Nicole Edwards and Melanie Mclachlan who have been my main points of contact have been brilliant throughout.
Seller
29th May 2015 (10 years ago)
J Greenhorn
I have read some of the reviews from people selling through McEwan Fraser and I can't comment on that... However, we had a very poor purchasing experience! To be fair, the sellers were in Wales and Hong Kong so it couldn't have been easy handling communications on their behalf! Nonetheless, taking all things into consideration... McEwan Fraser performed very poorly. We got the feeling that they wanted no more to do with the house. Not impressed and wouldn't recommend!
Buyer
22nd May 2015 (10 years ago)
T Williams
All the team were really helpful and very patient taking me through a complicated house purchase and sale step by step. A special mention for Anne Marie Halley who kept me going with her positivity, pragmatism and willingness to do what it takes to get my sale completed, even with eleventh hour complications!. A special mention to Nigel Bailey who also kept me positive through a complex conveyancing process and was very patient keeping me informed and appraised of any emerging issues quickly and effectively. The team were highly professional at all times with excellent communications throughout and I would definitely recommend McEwan Fraser Legal team for both sale and purchase.
Seller
16th May 2015 (10 years ago)
T L
From the first meeting with Scott Cameron to accepting an offer with Anne MacKintosh inside two weeks of going on the market we have been delighted with the service that we have received. McEwan Fraser offer a very personal service and the fact that we could speak to someone at all hours of the day and night and through the weekend has been invaluable. The online property diary has meant that we know what is happening with out property at all times and is a brilliant tool. Finally as an example of the excellent service that we have received, we ran low on the schedules due to the number of people coming to see the flat. Between viewings I rang McEwan's and spoke with Louise who then appeared at my door within five minutes with additional schedules to ensure that the viewers didn't leave empty handed! Brilliant service. Anne and Scott have been superb and always happy and positive with very sound advice....thanks you.
Seller
6th May 2015 (11 years ago)
C Grace
My experience tells me there are two types of Agent: The common or garden agent who thinks the hard work is over once they have persuaded you to put your property with them and the lesser spotted professional agent who understand that the real hard work starts once you have trusted them with the sale of your property. McEwan Fraser Legal is definitely the later. These guys convinced me to go with them by impressive professionalism and great market knowledge. Once I said yes they worked their socks off for me. They kept me informed all the way through. Nothing happened without them informing me within minutes, not because I asked, I actually didn’t, but because this is what these guys do. They showed my property where they knew it was best to show it and had it sold within two weeks of putting it on the market. And, I’m delighted to add, for a price way above what I thought it would achieve.
Once I had chosen the best offer (I had an impressive 5) the legal side took over and wow! They are just as impressive. They worked extremely hard for and with me and when they discovered a couple of things that could hold up the sale, clearly advised me of my options and helped me come to the right decisions in good time for the sale to go through as planned. Now that’s what I call team work! No wonder you guys are racking up the awards.
Thank you McEwan Fraser Legal for all your hard work and for the fantastic results you achieved for me.
Seller
5th May 2015 (11 years ago)
T Lake
McEwan Frazer Legal did a great job selling my house. I would particularly like to thank Graeme B Wilson and Anne Mackintosh. Anne is a star, she kept us informed at all stages of the sale and she was very helpful. All the people at McEwan Fraser Legal were professional and efficient. I believe that by using McEwan Fraser Legal weI obtained the best possible price for my property in a relatively short time frame. I would highly recommend using them if you are selling your property.
Seller
5th May 2015 (11 years ago)
H Hamilton
I recently sold my property in Chapelhall with McEwan Fraser Legal. I was initially very stressed about selling as I was not aware of the process, however McEwan Fraser Legal were fantastic from start to finish. Making it a pain free experience and selling my property in 1 week :-)
Seller
30th Apr 2015 (11 years ago)
L Coid
After some internet research I decided on McEwan Fraser to sell my flat. I felt that although their package was more expensive, what they were offering and their reputation was worth it. Their marketing is second to none and I hoped this would be of benefit to me. I literally couldn't have asked for anymore. From my initial meeting I was impressed with their professionalism and felt totally convinced I had made the right choice. From the photographs to the schedule they prepared it was all way beyond my expectations. The service they offer regarding opening hours is second to none. All the staff who were involved in arranging the viewings and Keir who was my assigned sales consultant were so professional and 'on the ball' it was very reassuring and I was confident that my property sale was in the best hands. My flat was sold within 2 weeks of being published and in that time I had over 46 viewers, I was literally astounded. I am still negotiating the sale but they continue to exceed my expectations. Hopefully I won't be selling again anytime soon but when I do without a shadow of a doubt I will use McEwan Fraser. As the saying goes you definitely get what you pay for and I don't think I've ever had money better spent! Thanks to everyone I've dealt with for your help!
Seller
29th Apr 2015 (11 years ago)
E Weir
The McEwan Fraser service was outstanding from start to finish.
I met with several Estate Agents before deciding on MF, however, it wasn't a difficult decision as Jay Stein was by far the most professional and enthusiastic. He left me in no doubt that my Mums house would sell at a good price.
I was selling my Mums property on behalf of my siblings so their message board was an excellent service, keeping us all up to date with developments.
The Viewing Agent, Sandra Lindsay, was excellent! Her knowledge and enthusiasm was a key factor to the quick sale of the house.
Our Property and Marketing Consultant, Emma Duff, was also excellent!!! She kept me up to date with developments and was sensitive to the emotional ties in selling our family home.
Their position as market leaders speaks for itself, selling my Mums house in just over 4 weeks.
I can't praise McEwan Frasers' service and staff enough!!!!!!!!
Seller
26th Apr 2015 (11 years ago)
R Graham
I would Highly Recommend McEwan Fraser. After having three other estate agents to view and value my property with little enthusiasm and a much lower valuation, they might have been cheaper, however, I had very little confidence in them. When Jay from McEwan Fraser came through my door with lots of positivity and enthusiasm and confidence and gave me a realistic valuation in line with my expectations and guaranteed lots of viewings, I knew this was the one to go with right away, although they were more expensive, they showed so much more professionalism and expertise.
From the outset dealing with the whole team especially Shona and Anne Marie guiding and advising me through the process was just second to none.
The professionalism of the photographer was amazing, my house was without furniture, however, I had decorated from top to bottom and the photographs managed to capture the features of the house.
Within two weeks I had many viewings and then two offers on the table, which concluded in the sale of my house. Achieving the expected valuation.
All in all what is often a stressful time was made stress free.
Thank you all the team at McEwan Fraser
Seller
12th Apr 2015 (11 years ago)
I McCall
Both Anne and Tom were fantastic, professional and courteous. Anne sorted everything from first offer to under offer in less than 2 days, no hassle or stress the way selling a house should be, I would highly recommend McEwan Fraser Legal.
Great Team
Seller
9th Apr 2015 (11 years ago)
D Thomson
I dealt with Nicole Fraser during the sale of my flat and I found her to be really helpful.
Anytime I had a question or something 'came up' she was on the phone and took control of the situation. I would thoroughly recommend her.
Seller
6th Apr 2015 (11 years ago)
J Willan
Just wanted to say a very big thank you to involved with the sale of our property, Sandrina was our first contact and was just great to deal with, never met her but felt like I'd known her forever, helpful and understanding, Shona dealt with the negotiations agai helpful and very good to deal with, as were the legal team, being from Lancashire and not having to travelling to Scotland made our business transactions so much easier, again thank you for the professional and expert service shown by all
Seller
3rd Apr 2015 (11 years ago)
S Jones
We really liked the ease with which we were able to contact MFL and the prompt way they responded. All their fees were explained and their valuation was far more helpful than some of the high st usual suspects. The photos were excellently done and the whole package was most professional. The sale was (alarmingly!) quick and the whole process was easily visible on the very handy personal dashboard. Some chasing up was required once the sale was agreed to keep us informed but overall I would recommend MFL thoroughly. In fact, I did recommend it to my brother in law, who also sold his house extremely quickly.
Seller
30th Mar 2015 (11 years ago)
E Campbell
Amazing! That's what McEwan Fraser Legal are. They were helpful, kept me fully informed and up to date regarding the sale of my flat. A bit on the expensive side but the flat was under offer at the first viewing! They set up a message board where I was able to see exactly what was and had happened during the whole process. Thanks.
Seller
25th Mar 2015 (11 years ago)
C Brown
McEwan Fraser sold our house in 2 weeks and 2 days. From start to finish we have recieved an excellent level of service no matter what time of day or night. The fact they are open beyond 5 and at weekends was a major selling point due to our working hours. I'd highly recommend them based on our experience.
Seller
16th Mar 2015 (11 years ago)
C murray
We used Mcewan Fraser Legal to sell our house. We got the offer we were looking for. With friendly service plus you get your own personal account with them so that you can log in & see how your property is going. They are also dealing with our conveyancing for buying our next property. Would recommend Mcewan Fraser to anyone.
Seller
14th Mar 2015 (11 years ago)
L Pearson
I can't speak highly enough of McEwan Fraser Legal and especially Graeme Nimmo who was the consistent and professional contact during my sale. FIRST CLASS! At such an emotional, stressful and sometimes confusing time, the service provided by ALL staff was superb. By providing an often out of hours, very structured, personalised, professional and empathic problem free insight into the process I was consistently kept in the loop. Thank you, it worked because I sold my home in 1 DAY. Thanks, a wonderful Company which I would not hesitate to recommend and use again.
Seller
12th Mar 2015 (11 years ago)
D Goodchild
I was directed to McEwan Fraser through a friend. Sandrina our local agent visited my cottage and explained the service McEwan Fraser offered. I found their package although a little more expensive was very innovative, with an emphasis to online marketing which I was convinced is the future for estate agency. I found other Agencies are not taking this seriously enough and so I chose to work with McEwan Fraser. I had a beautiful cottage to sell but Sandrina was invaluable at highlighting a few areas I could improve the presentation of my cottage for photography and viewings. I embraced the whole process and took all the advice given, after all I wanted the best price I could get for my home.
Once advertised I was delighted with the response and the very many viewings made. The team at the head office who manage all the appointments are very efficient, with their office open to midnight all week and ten oclock at the weekend. I was amazing to be organising viewing appointments at all hours. Several viewers commented how quickly the team had dealt with their enquiry and set up their appointment. Within weeks I had several offers and accepted one. Sadly the sale fell through only two weeks prior to completion. Once again Sandrina and Anne (my negotiator at head office) jumped to action with sympathy for my situation but with a positive energy and enthusiasm to get the cottage sold again. Anne was terrific at keeping me informed and up to date with negotiations and seems to have a relentless energy to communicating with all parties and securing a new buyer. Within days we had secured another offer higher than the one I had accepted previously and am delighted to say I have now completed on the transaction.
The path to selling a home is stressful but the team at McEwan Fraser did everything and more. I am happy to recommend their service.
Seller
12th Mar 2015 (11 years ago)
Y Adamson
It has taken a number of years to get to the stage of deciding to put our house up for sale, we searched for possible estate agents, we invited 3 different ones along to view the property. They all offered different packages with varying price structures but McEwan Fraser Legal stood out initially on knowledge of the area, sales, enthusiasm, advertising and although dubious selling fees.
Once signed up, we were taken on a journey through each step in the process being introduced to a designated person who completed their tasks and moved you onto their colleagues effortlessly. Having the Admin board to view details of interested parties, notes of interest, viewings and offers was a wonderful way to keep up to date with the process and Keir Waddell our property administrator was first class.
After 4 weeks our house has sold achieving the home report value, absolutely delighted. Would highly recommend using McEwan Fraser Legal.
Seller
11th Mar 2015 (11 years ago)
L Brown
It has been a good experience from the start with the first meeting with Jay Stein the Surveyor at the beginning , to being introduced to Keir Waddell in Sales & Marketing then through to the end with Melanie McLachlan in Legal. The house was sold quick and you were kept up to date every step of the way and could contact anyone up until midnight seven days a week if needed. Would highly recommend to anyone looking to buy or sell a house to use Mc Ewan Fraser Legal.
Seller
11th Mar 2015 (11 years ago)
A Mackinnon
I would highly recommend MFL. They have provided a first class service. My property has sold within 2 weeks of being on the market!
Seller
9th Mar 2015 (11 years ago)
I P
McEwan Fraser Legal - THANK YOU. A first rate, professional organisation, to which nothing seems to be too much trouble for their staff. Every single member of each team has operated extremely professionally. Providing such a confident, diligent approach. It goes to show why they are the best in the business. Through MFL marketing our property we have gone from 'for sale' to 'under offer' in 8 days. Much beyond our expectations.
I would not hesitate to recommend McEwan Fraser Legal to any of my friends and colleagues.
Seller
6th Mar 2015 (11 years ago)
B Dugan
From start to finish, absolutely brilliant 1st class professional service, couldn't be faulted.
All staff extremely helpful, and always available, special mention to Ann Marie who is a superstar, and who went the extra mile at the end to process everything well within our expectations and much quicker than we expected.
4th Mar 2015 (11 years ago)
J Barclay
McEwan Fraser Legal have been very professional from 1st to last. The personal web site is a great feature which really helped us organise viewings and keep a record of potential purchasers etc. Throughout the process their advise was spot on and we would happily recommend MFL to friends and colleagues.
2nd Mar 2015 (11 years ago)
E Roy
Jennifer and the team provided a first rate service and offered sound advice throughout the entire sale process.
Seller
22nd Feb 2015 (11 years ago)
B Amin
I would thoroughly recommend MF legal and Ms A.M Halley in particular..
Sometimes you get lucky and deal with a real professional and AnneMarie Halley is one of those. She kept me upto date from day one and was patient with any questions.
it was not an easy deal but she got the job done. Thanks Anne marie for your help.
I would also highly commend Grant who did the initial day to day contact when the property first came on the market.
19th Feb 2015 (11 years ago)
A Small
I can't recommend McEwan Fraser Legal more highly. My property was on the market for 4-5 months with another agent, I switched to MF and have accepted an offer within one month of the property going live.
The quality and level of service provided by the whole team at MF has been exceptional - Michael McMullen was on the ball and informative dealing with the first stages. Keir Waddell really made the difference between competitors as I see it, keeping me fully informed at all stages and explaining the processes.
The online system is brilliant - being able to log on and review progress was really helpful. Fingers crossed the remainder of the process goes as smoothly.
The fees may be slightly higher than elsewhere, however never truer said that you get what you pay for.
Seller
19th Feb 2015 (11 years ago)
P Ross
I am in awe at McEwan Fraser & Legal! I have had my property on the market for 4 years (with a slight break from selling due to pregnancy) and recently changed from my old hopeless estate agent to McEwan Fraser & Legal, I can honestly say best move of my life. I cannot believe how well informed I have been kept. I have had more conversions with this wonderful team in the last 3 weeks than I have had in the last 4 years with my old estate agent. They have taken professionalism to a whole new level. I am incredibly impressed at their attention to detail and when I saw the first proof of my house schedule I was immediately hit by the WOW factor, I momentarily didn't recognise my kitchen. We are now about to launch my property onto the market again and from what I have experienced so far. I have no doubt in my mind that we will be moving house this year. I highly recommend McEwan Fraser & Legal and I only wish I had found them sooner! Thanks team and keep up the excellent work :)
Seller
16th Feb 2015 (11 years ago)
B Davey
Excellent estate agency with first class staff, Marketing is very effective and brochure quality is second to none. Must make particular mention of Shona Kivlin who is exceptional - friendly, efficient and totally professional. Highly recommended firm.
13th Feb 2015 (11 years ago)
M Hamilton
With McEwan Fraser Legal you get absolute professionalism. My wife and I have been delighted with the customer service, speed in which our brochure was completed and quality of the finished product. Everyone we have dealt with has been so helpful. Cannot overstate the benefit of being able to talk to someone during the hours when most of the other property agents are asleep. I have no hesitation in recommending McEwan Fraser Legal to other prospective sellers or buyers.
13th Feb 2015 (11 years ago)
D Lawson
From the initial contact via email which, incidentally, was responded to on a Sunday evening within a matter of hours, to the concluding legals my experience of MFL has been excellent.
Each member of the team whom I dealt with has been contactable, approachable and helpful whilst operating with the highest degrees of professionalism.
I couldn't recommend MFL higher to anyone considering selling or buying a property. Yes, it is a little more expensive than the average but the increment in service far outweighs the increment in cost.
Thank you specifically to Graeme and Haley for their support as well as all the legal staff including Ivor and Anna whom I have dealt with.
11th Feb 2015 (11 years ago)
J McLean
We cannot recommend McEwan Fraser enough. Not the cheapest agency but definitely worth the money - we have been delighted with them from start to finish. We managed to sell two flats in Edinburgh and buy a house out of town all within the space of around a month!
The fact they are open 7 days a week and until midnight is so helpful as is their online Notice Board which keeps you up to date with all matters concerning levels of interest, viewers and appointment times. The property brochure and photography is a class above and all the staff we spoke to were great – they were always available when we needed them throughout what can be a pretty stressful time!! Thanks McEwan Fraser!
Seller
11th Feb 2015 (11 years ago)
Accounts
I am really delighted with the way Andrew Reid and Anne Mackintosh have dealt with the sale of my house. Andy's enthusiasm and professionalism were top notch and played a big part in getting the house sold so quickly. Anne was also fantastic is marketing the property and generating what turned out to be a huge amount of interest. I would highly recommend McEwan Fraser. Very professional and they get the job done! Thanks guys
Seller
5th Feb 2015 (11 years ago)
S Healy
We had been on the market for over a year and changed to McEwan Frasers who have sold our property in 9 weeks. We couldn't fault the way we were treated from day 1. We found all the staff really helpful and the key thing was how proactive the company is at getting the information about your property out there through effective marketing and following things up. We had been on with another agent previously and felt that we had to do all the chasing. With McEwans you are kept totally up to date with everything via regular updates on the message board and regular phone calls - many thanks!
Seller
3rd Feb 2015 (11 years ago)
C Anderson
The team at McEwan Fraser Legal were extremely efficient and guided us through the process of selling our property with the utmost of care and attention. The team have been professional at all times whilst remaining friendly and approachable. No question was too much bother or too silly and they made the process far less stressful than we have experienced in the past when we were last in the property market. Keir Waddell was exceptional, he kept us up to date and checked in with us regularly explaining every aspect of the process and through every step. Thank you!
Seller
21st Jan 2015 (11 years ago)
marshbenjamin76
Excellent communication, access, response time, and flexibility - far superior to other estate agents we have experienced. We needed to relocate to the far end of the UK, and had to leave the property behind, which was highly stressful, but once we moved to McEwan Fraser and got past the uncertainty of the referendum, we turned a corner, and the viewings started coming in, culminating in a sale just before Christmas (very well timed for what Santa was going to be bringing the kids). Particular thanks to Hannah Nicol, but in general the whole team was very efficient and the piece of mind and professionalism well worth the extra cost.
Seller
7th Jan 2015 (11 years ago)
C Millar
Quite expensive but worth it if your property is sold. My 1 bed flat was sold within 5 months which I was extremely happy with as a few years ago I had been on the market with another company and had no viewers through the door in a year. Their staff are all very friendly and pleasant to deal with, would use them again.
Seller
6th Jan 2015 (11 years ago)
A Ferrie
MFL did a fantastic job of marketing our property in Dundee and sold the property in about three weeks. James Keet was excellent as a representative of the company explaining how it all would work and the office kept me up to date with all movements going on behind the scenes on my web bulletin board. I am sure they secured a top price for my property exceeding my initial expectations.
Seller
16th Dec 2014 (11 years ago)
S Williams
After 4 months with no viewings and no contact with my previous agent I decided to change to McEwan Fraser. From first contact I was extremely impressed. The professional attitude was so refreshing and I was kept informed every step of the way. From no viewings with the previous agent I had more than 12, ending up with 3 informal notes of interest and accepted an offer exactly 5 months after beginning the process. I cannot recommend them highly enough.
Seller
3rd Dec 2014 (11 years ago)
M whyte
My overall experience with MFL has been first class. I would recommend with no hesitation, whatsoever. Throughout the whole process, I was promised a service that would keep me informed at all times, this was exactly what we got. The persons that have promoted our property have been a delight, and any requests were dealt with efficiently. My property is now under offer. Thank you, Jay, Keir & MFL staff.
Seller
27th Nov 2014 (11 years ago)
A Yule
I recently sold my property in Lesmahagow with McEwan Fraser Legal. It was on the market for three days and had 8 viewings, of these viewing 3 people were interested and a closing date was set within the week. I received over the home report value and was over the moon. I recommended them to a friend who has now also sold his property. I wouldn't hesitate in recommending them to more friends and family.
Seller
18th Nov 2014 (11 years ago)
J Evans
Very hassle free experience in selling my daughters house when she went to work abroad.
One small complaint in that the MFL team were a little too optimistic on house value and time taken to sell it.
Apart from that a first class service with friendly professionals
Seller
14th Nov 2014 (11 years ago)
S Simpson
We sold our home through Mcewan and Fraser and were very happy with the serviced received. The Valuer was friendly and professional and gave great advice. We then received advice on how to best dress out property for the photos and we were not disappointed as the brochure and internet pictures were very impressive and made ours stand out from other properties. We particularly liked the message board as we could see at anytime of day if their had been any progress. We had a person for a point of contact and were able to speak to them whenever we phoned. This was the first time we had bought and sold a house at the same time we used Mcewan and Fraser for both and felt it was stress free as Mcewan and Fraser dealt with everything.
Seller
13th Nov 2014 (11 years ago)
D Walker
McEwan Fraser have been amazing.
From first contact, to completing sale, they have been efficient, capable and kept in touch with us regularly.
Best of all, they sold our flat within two weeks of putting it on the market, for more than we had hoped.
Definitely recommended.
Seller
13th Nov 2014 (11 years ago)
A Marsh
Our overall experience of MFL has been fantastic!
Our adviser Diane Kerr was great, she came and saw us for our initial appointment and was very professional and really friendly. Any questions we had (we had quite a few) she answered quickly, either by email or phone. Diane was available to us pretty much all day every day as MFL are open until midnight.
Our property went live online on a Friday afternoon and we had viewings booked for the Sunday and Monday. Our home is now under offer and this took less than a week to achieve.
We were really impressed with the photographs of our home along with the wording of the schedule which painted a really lovely picture of our home and surrounding area. We believe that these were a major factor which influenced the early viewings.
All in all I would highly recommend Mcewan Fraser Legal to anyone who is looking to sell their house. They have been very professional with every aspect regarding the sale of our home.
Seller
12th Nov 2014 (11 years ago)
W Keet
Used McEwan Fraser Legal to sell my old apartment ,they completed in 3 weeks and are now purchasing my new one for me .Great company to deal with very professional will use them again
Seller
5th Nov 2014 (11 years ago)
B McLaughlin
McEwan Fraser although more expensive than some others, gave very good service. The house sold within 11 days of being published online. The photography service was excellent.
Seller
5th Nov 2014 (11 years ago)
L Love
I must say I have had exceptional service from McEwan Fraser Legal and have been kept informed and up to date throughout the whole process. They also managed to sell my property within 2 months after it being on the market for 2 years with another agent. They presented my property beautifully on my details which boosted the viewings and in turn sold my property in exceptional timescales. I couldn't fault this company and would recommend to any of my friends and family
Seller
4th Nov 2014 (11 years ago)
A Maclean
My family and I were moving because of my new job, and we decided to go with McEwan Fraser Legal, as we needed to sell our house as quickly as possible. The house went on the market 2 days before Christmas, which worked out well, with viewers coming to see it during their holidays. We found our valuer to be very helpful, with plenty of tips for how to stage the house for the photo shoot, which is important to catch the eye of potential buyers online. Our negotiator was also great in terms of keeping us informed and calm throughout the process. Their part exchange option meant we were exposed to a new set of potential buyers, and their longer opening hours meant I wasn't stressing trying to call them during traditional 9-5 working hours, and neither were my viewers. We also used their legal services, which meant it was almost like a one stop shop, and we knew what was happening every step of the way. I would thoroughly recommend this company, and if we're ever to move house again they will be my first port of call.
Seller
4th Nov 2014 (11 years ago)
L Ramsay
Although more expensive than others, I felt the service offered excellent value for money. After being with another agency for over a year with no success, I changed agencies in the hope of a quick sale. I wasn't disappointed - my property sold 4 weeks after going live. The service I received was first class. The other agency was very "hands off" (I had very little contact) but the team kept me updated every step of the way, whether it was via calls or emails. I also liked the online dashboard (again, well worth the extra cost), which allowed me to keep track of activity, 24/7. I'd also like to give a special mention to the design and photography department - the photos were stunning, one viewer even commented that the property looked like a show home in the brochure! The quality of the brochures was high and, again, better than what I had received before. Everything was taken care for me (I also elected for the agency to take care of my legal work), it was an easy and stress free experience. To top it all off, I accepted an offer that was £2.5k over the home report value! I cannot recommend the service enough, I will definitely be a repeat customer!
Seller
28th Oct 2014 (11 years ago)
L hayward
MFL assisted us greatly with their knowledge and experience. Would highly recommend this company. Special thanks to Andrew Reid consumate professional from start to finish - excellent knowledge combined with a trust worthy comfortable manner. (Thanks Andy )
All other contact with other staff at MFL has been equally good either via email, phone etc.
Choose MFL and you cant go wrong.
2nd Oct 2014 (11 years ago)
P McCrory
Although more expensive then other agents, my flat was sold in as short period of time as possible. It took about 2 weeks to get on the market (the schedule produced was excellent), and once on the market I had accepted an offer in under 1 week.
All the staff were exceptionally professional - the service was top notch.
I have no reservation in recommending the team at McEwan Fraser
Seller
30th Sep 2014 (11 years ago)
J Davidson
From the moment we contacted mcewan Fraser to sell our home the service was second to none, we didn't have the upfront cost required to put our flat on the market but they had the solution of deferring it till property was sold and even though it was slightly more expensive this was a great option for us or we couldn't have done it otherwise.
The schedule looked amazing once the photographer had worked his magic!
The flat went on the market quickly and within the first day of it being live we had a number of viewings.
By day 6 our flat was under offer, we couldn't believe how fast it all happened especially with the current market being the way it is.
We were then transferred to the legal team where we worked closely with Anne Marie and Nigel, they constantly kept us up dated and nothing was too much hassle, this was the first time we have sold a property and it was an anxious time so I can't thank Anne Marie enough for dealing with my constant questions and putting things into plain English for us to understand! It's been a pleasure working with them and have and will continue to recommend to family and friends.
Seller
29th Sep 2014 (11 years ago)
C Inglis
I have been very impressed by the excellent service I have received by McEwan Fraser Legal.
It was my first time selling a house and all the staff were very helpful to me. The personal message board was very useful for me to keep me up to date as I was away for a bit and I enjoyed using it. I was impressed by the amount of professionalism and communication I received. Everyone I spoke to was very friendly and helpful.
My flat went under offer within about 3 weeks off going online. Thank you very much McEwan Fraser Legal.
Seller
26th Sep 2014 (11 years ago)
I Pollock
Brilliant service cannot fault it kept us informed every step of the way.The schedule and photos looked first class. All staff were fantastic and special thanks to Shona Kivlin who was very good at keeping me informed of all transactions. We thought the message board was really good as we could see what was going on behind the scene,that makes it different from other estate agents.House was only on the market for two weeks,first class.
Seller
29th Aug 2014 (11 years ago)
J Campbell
McEwan Fraser Legal sold my flat in 9 weeks, it was hassle free and I got the price I wanted! I would use them again.
Seller
27th Jun 2014 (11 years ago)
B McLennan
Great service and keep informed throughout the process. The message board is a great asset to keep you up to date with the progress of your sale. Furthermore the fact that they offer much longer opening hours is a great help to both sellers and prospective buyers especially at weekends when most other estate agents close - longer opening hours = more opportunity to sell. Our house had only been on the market for 4 weeks and we got a sale at full asking price which is not easy in the current economic climate. Thanks for everything Billy & Caroline McLennan, 20 Barbour Grove, Dunfermline
Seller
26th Jun 2014 (11 years ago)
A Hodgson
Dear all staff at MFL,
What an absolute pleasure to have you look after the sale of our property. Never have we been so impressed by the high standards maintained from each and every member of the team.
The care and attention to detail is outstanding together with complete professionalism and dedication from you all. Our experience has been very enjoyable and you have been with us every step of our 7 week journey until our house sold!
Thank you all very much. We would not hesitate to recommend your services to anyone looking to put their property on the market.
Anna & Ian Hodgson, Ayrshire.
Seller
24th Jun 2014 (11 years ago)
C Mclachlan
Excellent service throughout the entire process. House marketed within 14 days of initial contact, viewings organised quickly and efficiently, with an offer made within 5 days of going live online. Every member of staff we dealt with was friendly and helpful and the online property tracking service is a fantastic tool for keeping track of progress (although staff keep you well informed by telephone and email anyway!). Would definitely recommend McEwan Fraser Legal and would be happy to deal with them again in the future. Easy to see why they are award winners, thanks to all the team for their hard work! Chris & Christine McLachlan, 4 Tarvit Gardens, Cupar, Fife.
Seller
23rd Jun 2014 (11 years ago)
A Carr
I have had an excellent experience marketing my home with McEwan Fraser Legal. I was given a clear and detailed outline of how the procedure would work at the outset with an explanation of how my personal message board would function. Once things were set in motion then each step followed as had been initially described. I particularly liked the fact that I could track exactly how things were proceeding on my message board, I knew who was doing what at every stage and how to contact that person if required so felt that I was always well informed. Once the property went live, I could also see how many hits my property had received on each website. Every bit of communication was logged on my message board making it easy for me to keep track of things. I was particularly pleased that my property was under offer so quickly!
Seller
23rd Jun 2014 (11 years ago)
E stenson
After just 2 weeks our flat has been sold still can't believe it. Would like to thank all the staff at McEwan Fraser from start to finish the have kept us in the loop every step of the way. Felt like on big happy family so friendly and professional.
Evelyn & Gordon Stenson
Seller
22nd Jun 2014 (11 years ago)
S greene
We have to say that we cannot recommend MFL highly enough. Our property was on the market previously with another agent for almost 2 years without success, in fact they only managed 3 viewings for us in that time. In 4 months MFL managed to get us 14 viewings along with dozens and dozens more interested in our property. Just last wee k we received an offer which we have accepted, which we are over the moon about. The staff at MFL are without exception, friendly and professional and we have found them a pleasure to deal with. Yes they are more expensive but they get the job done, that is why we went to them and they delivered. If you want your property sold quickly, these are the guys to do it. Thank you for everything MFL.
Steve Greene, Tayport.
Seller
16th Jun 2014 (11 years ago)
S Barber
All the team were very efficient and helpful. Any issues were delt with very swiftly. The front line staff were understanding and supportive. Special thanks to Natasha for dealing with my many questions and Angie for helping to tie up the loose ends and keeping me informed.
Very impressed with the service as a whole. Thank you everyone.
9th Jun 2014 (11 years ago)
J B
Living in Dubai the communication and accessibility of information aspect was the differentor for us during this apparantly stressful time. McEwan Fraser (who operate all under same roof!) department's make this as painless as possible. The team's clearly know their business and interact seamlessly with each other though I would like to make a special mention of Graeme Nimmo for his dilligence, flexibility and patience shown when conducting the viewings in such a professional and friendly manner to ALL potential buyers.
Yes, the service is more expensive though absolutely warranted. They delivered on all their promises so credit where it is due. From start to finish (i.e. 1st meeting to sale proceeds in our account was 2months!!) and we achieved over Home Valuation Report = happy days!!
Seller
5th Jun 2014 (11 years ago)
M Guy
Really good service received. All the staff were friendly and helpful and I was very impressed with how much info I was able to view using the property homepage that they set up for you. It really made me feel like I was aware at all times of how the sale of my property was going. I could see who was requesting the Home Report and how many hits my property had on the internet. It was also good to know potential viewers could contact MFL to book, out of office hours.
Most importantly McEwan Fraser Legal managed to achieve an offer over my asking price, when other Estate Agents had tried to convince me to put it on for far less. Although their fees are slightly higher, this was more than recouped by achieving a higher sale price than I had originally expected.
Martin Guy - 4 Craigflower Court, Torryburn, Fife.
Seller
4th Jun 2014 (11 years ago)
I Bullion
Really cannot fault the service I've had in selling my flat- within 14days!!
From the initial sales contact, property survey, marketing, help with viewing, feedback and chasing up of viewers via the excellent client website system to receiving an excellent offer, EVERYTHING has been of the highest standard.
Many thanks to you all for your hard work and excellent service. I can see why you've won all these awards!!!
Regards IJW
Seller
1st Jun 2014 (11 years ago)
K Duffy
Great service from start to finish. Friendly, experienced staff. Nothing too much trouble. Easy to contact- always someone to speak to when we had to. When you are spending a lot of money, you want people who will work hard for you- and they do- they get results.They were recommended to us and we would definitely recommend them to friends and family. Very professional team- can't thank them enough.
8th Nov 2013 (12 years ago)
S Duncan
I found McEwan Fraser Legal, once we had the brochure and photographs to my liking, to be marvellous. They were enthusiastic, efficient, friendly, helpful, and they kept me informed of any developments every step of the way. And they were open in the evenings! They emailed people who viewed my property for follow up reviews, and more importantly, they found out each viewer's circumstances eg if they had already sold, or were investors. If it wasn't exactly painless, it was made more pleasant by the way McE F L handled everything. Very happy.
Seller
2nd Sep 2013 (12 years ago)
M Dickson
Chose McEwan Fraser Legal to market my property due to their high profile and wasn't disappointed. They have a large ,flexible, team who all have a friendly style and put me at ease. Their systems are first class and having my individual account enabled me to keep up to speed with viewings, feed back etc., at the click of a button.
Seller
23rd Jul 2013 (12 years ago)
A Owenson
Still going through the selling process as house is now under offer, however just wanted to share how fab my experience in dealing with Diane Simpson from McEwan Fraser Legal was. Diane is very personable, professional and great at keeping in regular contact with you even when there has been no activity on your account.- She really instills confidence in the whole process of selling your home. Thank you! Moving on now to deal with the legal team now so hopefully they will live up to Diane's high standards.
Seller
14th Jul 2013 (12 years ago)
I Ahmad
McEwan Fraser Legal have been excellent in the marketing and promotion of my property for sale in the popular Halbeath area of Dunfermline. In particular Diane's local knowledge of the area, understanding of what the buyer is looking for and dedication to provide excellent service shows results - well done and keep it up !
Seller
7th Jul 2013 (12 years ago)
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