Really don't care what the buyer wants, just bothered about getting their commission.... Read more
Buyer
11th Mar 2026 (7 days ago)
PLM were outstanding. We had three previous agents and I have to say their overall service and attention was nothing but superb! They truly go that extra mile with everything . I would highly recommend anyone to use PLM.... Read more
Seller
29th Dec 2023 (2 years ago)
From the get go me and my partner wasn't impressed with the communication for this letting agent.
Not professional and quite abrupt on the phone.
Once we moved into our rented accommodation we noticed the waste pipe outside was leaking so we reported this to PLM and was made to feel like we had done something wrong.
Any contact after that to the manager Paula Lord was always short and abrupt, if she was "out the office" when we called she would never ring us back and took her days to respond to emails.
Overall we felt like PLM are far more concerned over the people selling and buying houses then they are the renting side of things, we wouldn't deal with them again and are glad to be out of contract with them.... Read more
Tenant
5th Jul 2023 (2 years ago)
Purchased our new home with PLM excellent service from start to finish and a massive thank you to Alison who has gone above and beyond and kept us informed at every stage of the purchase.
Fantastic service would definitely recommend !... Read more
Buyer
4th Jul 2023 (2 years ago)
I sold my house with PLM, the move went perfectly, I want to say a massive Thankyou to the team but want to leave a review for especially KIRK he was AMAZING ! Don’t think I’d of been so calm if Kirk wasn’t around he was so helpful and professional kept me up to date, he kept me at ease when I was having problems with my solicitor, he helped me so much and I just want to say I’m so thankful that he was around. I’d definitely recommend PLM to all my friends and family, especially if Kursk involved.
Thanks again,
Sian & Brad... Read more
Seller
20th Nov 2022 (3 years ago)
K Spiess
We had a good experience with Prime Lettings, they have been very professional throughout our letting process. We would highly recommend !... Read more
Landlord
14th Aug 2022 (3 years ago)
V Horváth
We have been viewing properties for log months and came across all sorts of agencies in the area before PLM. Always felt rushed, the agents could never answer any questions and they just generally didn't seem interested in making an effort at all.
Then we met Alison. I could not believe how patient and understanding she was, I felt the whole experience was on a different level to everything we have experienced so far. She was extremely professional but at the same time she was down to Earth and could relate to us. Our offer was accepted within a day and since then she has been keeping in touch regularly, keeping us in the loop. I can't thank her enough! :)... Read more
15th Jun 2022 (3 years ago)
C Dawson
I’ve just recently let a property with PLM, my experience has been nothing short of perfect. Not only did the estate agent stay late to accommodate our viewings but she’s also fast tracked everything through to try and align our moving date with my partners week off work. She’s done this while explaining everything in detail and communicating things perfectly between myself and the landlord making the whole process run so smoothly and simply I can’t actually believe I move in soon and I’ve not been stressed once ???? thanks so much to michaela and Paula ??... Read more
Landlord
31st May 2022 (3 years ago)
C Prax
PLM, and especially Alison and Kirk, have been with us on every step of our journey, firstly on our purchase of our home in Lostock, and then, five years down the line, our sale. Neither were easy - due to a complicated chain on our sale in Manchester the purchase was very protracted, but Alison kept the vendor at Lower House assuaged for many months to allow us to secure and complete.
As we were emigrating, the timing of the sale of Lower House was incredibly crucial to our plans. Alison and Kirk went way beyond anything we could reasonably expect of them (chasing recalcitrant legals, steadying nerves through the chain, even on should-be rare days off).
Quite seriously, as well as admired professionals, they have become valued friends. I would have no hesitation in recommending them.... Read more
Seller
18th May 2022 (3 years ago)
O BLACKOUT
Best service by Alison thanks good staff... Read more
13th May 2022 (3 years ago)
L Harrison
5 star experience with Kirk Jackson from PLM. Start to finish service, Kirk went above and beyond and made the whole process of selling as stress free as possible. His professionalism is an asset to the company, would highly recommend. Thanks Kirk... Read more
Seller
6th May 2022 (3 years ago)
M Heaton
Incredibly easy and professional. By far the best.... Read more
1st Feb 2022 (4 years ago)
S Thornton
I have recently sold my house using PLM Sales. I must say it has not been a smooth process at all, this was not anyone's fault, but we finally got there on our third buyer. Kirk is an absolute asset to PLM Sales and if you are looking to sell your house, I'd personally request that Kirk deals with you. He is friendly, helpful, professional and extremely proactive which is what you need when things needs chasing. This 5* star review is based on Kirk alone for all his hard work over the last 6 months, it is well deserved and I think a promotion is needed ????. Thank you so much.... Read more
Seller
24th Jan 2022 (4 years ago)
J Burrows
I’ve had my two rental properties with PLM for around 12 years, and recently sold both. Throughout the course of my dealings with them, they’ve gone over and above and I couldn’t recommend them enough. They have shown both care and kindness, and I’d like to thank the team for all their help.... Read more
Seller
8th Dec 2021 (4 years ago)
M P
PLM were recommended to me and now I can see why. Very professional and understanding. Kirk and Alison stood out the most although I'm sure it is very much a team effort. Alison is good ! she closes the deal with precision. If your thinking of selling buying renting...then look no further.... Read more
8th Dec 2021 (4 years ago)
K wilkinson
great service... Read more
17th Nov 2021 (4 years ago)
G Cook
We had a lovely relaxed day... Read more
30th Jul 2021 (4 years ago)
G Lou

AVOID!! Strongly advised Do NOT have any involvement with these people this firm is highly unprofessional. Once they have taken your money and you sign on the dotted line their mannerisms towards you go down hill massively. I had problems with neighbours for the most part, only for them to turn around and force ME to leave my home simply because they either cannot be bothered dealing with such difficulties or because they do not care unless it’s in their own interest. They have done nothing to stop the neighbours causing antisocial behaviour and bullying. This firm uses a threatening approach and refuse to take complaints seriously. Totally Biased and unreasonable.
Having tried to reason with them many times and ask them to kindly let me leave in peace, they instead decided to discriminate and harass me using force
There are far better agencies out there with the right professional attitude do not waste your time or money with PLM. These people are bullies behind a desk and have no interest in helping you.... Read more
Tenant
19th Jul 2021 (4 years ago)
S Paschalis
The best letting agency that I have dealt him ! Very responsive, helpful and supportive!... Read more
Landlord
15th Jun 2021 (4 years ago)
Wouldn’t hesitate in recommending to friends and family. Excellent service... Read more
Seller
28th Mar 2021 (4 years ago)
D Heyes
I've rented and recently sold my property through PLM over the last 10 years. Working in service it's something I really value and the team have delivered consistently at every stage, making what can be a stressful process (with other agents I've used) much easier with PLM. I'd highly recommend.... Read more
Seller
25th Jan 2021 (5 years ago)
G Baker
We have used PLM to rent a property for us and also to sell another. Always efficient, great friendly service with excellent communication. We would have no hesitation in recommending PLM sales and rentals.... Read more
Seller
16th Nov 2020 (5 years ago)
V Pai
No response for my enquiry... Read more
13th Oct 2020 (5 years ago)
N Simkins
Sent enquiry through Right Move the same day a property goes on the site. No response for 2 days, so ring them on the 3rd day instead. In that time, 6 viewings on the property but promised a virtual tour sent to me as can't fit in any more personal viewings.
On the day... Nothing. Very unreliable. Not pleased at all. Now property is very likely in process of application.... Read more
16th Jun 2020 (5 years ago)
T Lockley
Excellent informative website... Read more
4th Jan 2020 (6 years ago)
P Parker
Absolutely fantastic, Plm's team have gone out of their way to help get settled in our new home. I would recommend them to anyone. Everything had to be right. What a wonderful experience. Thankyou so much.... Read more
21st Dec 2019 (6 years ago)
O Direct
Five-star service from PLM
“I would just like to express my gratitude to Marilena and all the team at PLM for the hard work, support, and professionalism throughout the sale process of my house. Special thanks to Alison for being exceptionally helpful and patient, and going above and beyond to guide all parties through some challenging obstacles to get us over the line.
A very proactive, professional, and well organised company, and in my opinion, no other agent locally can deliver the level of service and expertise they do.
I would not hesitate to recommend PLM or to use them again in the future.”
Mark... Read more
Seller
12th Nov 2019 (6 years ago)
K J
I’ve had dealings with PLM on both sales & Lettings over the last 4 years! They’ve been absolutely amazing to deal with.
I’d highly recommend Marilina & her team to anyone. ????... Read more
8th Oct 2019 (6 years ago)
C Emmison
The best.. so quick! Efficient and helpful needed to find a house quite quickly due to having two young children.. and needed the space and was all done and dusted within 2 weeks! ????... Read more
Tenant
5th Aug 2019 (6 years ago)
L Thomas
Knowledgeable staff friendly service... Read more
27th Feb 2019 (7 years ago)
C Jones
Marilena is superb and the staff are very professional and approachable - well done PLM... Read more
8th Nov 2018 (7 years ago)
F Freedom
The best in Bolton, we've meet very nice people, polite, friendly and always helps us when we've needed help.
Thank you so much PLM for everything!!!
Ionut & Ileana D.... Read more
1st Sep 2018 (7 years ago)
C Green
To anyone that decides to rent with this letting agent think twice i litrally called them asked about a property the women that answered was so rude and says no sorry its not avaliable i get my partner to call up 2 mins later and they say somthing else yeah ill book u in for a viewing .... very untrustworthy agent i rang back up to speak to the manager and she was just as rude i hope the owner off the company sees this and i hope landlord's think twice of what letting agents manage there property's!!!!... Read more
Tenant
15th Aug 2018 (7 years ago)
A Vaka
We are writing to express our gratitude for all the help your staff gave us in our successful purchase of 7 Brinksway, Lostock. We wish to thank in particular, Alison for her professionalism, she was very friendly and honest and she was always on hand to promptly answer any questions or concerns by phone or email. Highly recommend PLM Sales for any type of property transaction. Thank you once again.... Read more
Buyer
13th Apr 2018 (7 years ago)
A Milton
Would highly recommend Alison and her team very professional and did what they said... Read more
2nd Apr 2018 (7 years ago)
K Jackson
Highly recommended estate agents. Very approachable staff with excellent knowledge!... Read more
21st Mar 2018 (7 years ago)