M Shai
Avoid at all costs.
Despite arranging a full professional end-of-tenancy clean, including carpets, and leaving the property in better condition than when we moved in, this agency is now claiming they had to carry out an additional clean and that we left the property in poor condition.
We have invoices, photos, videos, and email correspondence with Ridgeway confirming the
work completed, yet they are still attempting to withhold our deposit.
We were reliable tenants — rent was always paid on time, we were flexible with contractor access, and we fully adhered to the tenancy agreement.
It’s genuinely disappointing to be treated this way after being so cooperative. I would strongly advise avoiding this estate agent if you value honesty and fairness regarding your deposit.... Read more
Tenant
11th Oct 2025 (23 weeks ago)
T Vinukshi
good customer service, butsome worker are smiling behind the people, it's feel no nice... Read more
14th May 2024 (1 year ago)
M Williams
Good experience... Read more
25th Mar 2024 (1 year ago)
S Bateman
Its been a week, and no one has got back to me not good... Read more
12th May 2021 (4 years ago)
S Conrad
A traditional Estate Agent like Ridgeways are well worth their fee as they are able to communicate to most of the parties in a chain and successfully bringing a sale to completion.... Read more
Seller
30th Oct 2019 (6 years ago)
Alicia
They are very nice and professional. It’s my first time to rent a house, they helped me so much to proceed. Finally, I got a lovely house with their great efforts.... Read more
Tenant
22nd Oct 2019 (6 years ago)
L Edmunds
This is the first time of using Ridgeway. I must say that they were very helpful and friendly to speak to. They kept us informed all the way and it was no problem when we needed any information. We recommend them and would use them again in necessary.... Read more
22nd Oct 2019 (6 years ago)
T W
Great professional and friendly service, we have used Simon and the team to buy & sell more than 1 house. They are always approachable, supportive and ready to give advice when needed. Buying and selling houses is very stressful but these guys try their best to help you through the process as stress free as possible.... Read more
Seller
17th Oct 2019 (6 years ago)
S 400
Great service, good honest estate agent.
Fabulous service, definitely recommended over others!... Read more
6th Oct 2017 (8 years ago)