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- Satchells - Hitchin
Satchells - Hitchin
Closes at 6:00pm
7 Brand Street, Hitchin, SG5 1HX
Satchells Hitchin are an estate agent in Hitchin. They mainly list properties in AL6, SG1 and SG5. Over the last 6 months, they've listed 3 properties, with 0 currently on the market. Most of the properties listed have 4 bedrooms.
Opening hours
- Monday 9:00am - 6:00pm
- Tuesday 9:00am - 6:00pm
- Wednesday 9:00am - 6:00pm
- Thursday 9:00am - 6:00pm
- Friday 9:00am - 6:00pm
- Saturday 9:00am - 5:00pm
- Sunday 10:00am - 2:00pm
View all details
Satchells - Hitchin Reviews (25)
Have you used this agent?
72%
8%
0%
0%
20%
All (25)
Seller (16)
Buyer (2)
Landlord (2)
Tenant (1)
General (4)
A Jonas
Truly awful service. Had the property on the market for a few months, only managed to get to speak to someone once. Chased and spoken to reception over 5 times, agent never calls back.
We have since re let the flat with someone else and someone has moved in. As Satchells don’t answer the phone it’s still on Rightmove for sale.
Would avoid and use anyone else
Landlord
12th Jul 2025 (8 mo. ago)
L Best
Many thanks for the outstanding service received from Satchells Hitchin. We are so happy to have found a property with them as the service received from Kerry & Sarah has been nothing but outstanding every step of the way. LB
Buyer
4th Mar 2025 (1 year ago)
Anonymous Homeseller
Communication was good regarding viewings although they were rather scattered, as opposed to being amalgamated into 1/2 days. Advertising of the property was good and staff were always helpful.
Seller
10th Sep 2024 (1 year ago)
P Tate
We used Satchells for the sale of our home & we worked with Kevin who was absolutely brilliant.
Tact, diplomacy and a logical, calm demeanour we’re all qualities Kevin displayed in abundance & in no small part, we’re instrumental in getting the sale over the line.
Thank you Kevin & thank you Satchells!
Seller
1st Aug 2024 (1 year ago)
R Madovi
Very rude. Thieves. Manager Connor needs communication skills. They take advantage of any little opportunity they get to keep people's money. DO NOT LET WITH THIS AGENCY, it's all SCAM
Landlord
1st Oct 2023 (2 years ago)
M Farr
Chris in particular was fantastic, made our sale feel much smoother.
Seller
13th Sep 2022 (3 years ago)
K Munson
We cannot thank Christine and the team at Satchells enough! We recently sold our flat through them and we were kept updated throughout, they explained the process clearly and took time to run through any questions. Whenever there were any stumbling blocks Christine would chase up those involved and keep us informed. The team at Satchells made the moving stress a lot more bearable, thank you!
Seller
4th Jun 2022 (3 years ago)
P colvin
Wonderful cheerful service...they keep you well informed and up to date on the sales.
Seller
11th May 2022 (3 years ago)
J Garman
My partner and I just bought our first home through Satchells in Hitchin - absolutely brilliant from start to finish - staff were friendly and reliable, keeping us informed as the process moved along. I cannot recommend enough!
Buyer
5th Apr 2022 (3 years ago)
L Doe
I would highly recommend Satchells Hitchin, as a previous reviewer said your made to feel like a friend, very professional, great advice from day one and always willing to help. Our sale has taken some time, and at times it has been stressful, but Chris has always been at the end of the phone to brighten my day, thank you Chris, Richard and all at Hitchin.
Seller
21st Mar 2022 (3 years ago)
Anonymous Homeseller
I received excellent service from all the staff during a difficult initial sale process, however, I finally achieved the full valuation and a quick sale with a second buyer. I can highly recommened the agency and thank them all for their invaluable assistance.
Seller
4th Mar 2022 (4 years ago)
F Galashan
I dealt with Satchells Hitchin office both as a buyer and 4 years later, as a seller of a residential property in Hitchin. Richard, Christine and the team were very professional, friendly, communicative, thorough and ethical. Great people to deal with and I would highly recommend them.
Seller
29th Oct 2021 (4 years ago)
S Warren
Hi, I would just like to say a really big THANK YOU to Richards and Chris from the Hitchin Satchells.
From the time they both surveyed and valued my home the expertise and professionalism was incredible.
They treated me like a friend and gave me all the help I needed. If I was confused they had the patience of a saint whilst explaining things to me.
It was the 1st time I've had to sell a home, and they made it so much easier for me whilst still mourning my Dad.
So thank again for everything . Sarah Warren
Seller
16th Aug 2021 (4 years ago)
K Godsman
Very pleased with the professional service provided and the advice offered. Communication was good throughout
8th Jul 2021 (4 years ago)
K Bowen
Used Satchells Hitchin for the sale of our house, we found the whole team friendly, polite and professional. Kept us up to speed with everything and really did go the extra mile with the sale of our property would highly recommend.
Seller
29th Jun 2021 (4 years ago)
J Slough
Chris McGuire was extremely helpful, cheerful and she made our move less stressful as we knew what was happening throughout the whole process. Chris responded to our queries without fail and without her help our move wouldn’t have happened before the stamp duty holiday deadline. I would recommend her to anyone thinking of moving. Thanks again Chris you’re a star Jan & Les
25th Jun 2021 (4 years ago)
S Greed
I have never had such a good experience with estate agent,s as we have had with Satchells in Hitchin. Firstly, we had great advice on the selling price and advertising for our property by Richard. We were kept informed throughout by Chris, who took great care to assist whenever possible with the house sale and purchase. I felt that Satchells were an integral part of the process and that it would have taken far longer to complete without the help from Chris, especially during the difficulties of covid and the rush caused by the relief of stamp duty.
Thank you Satchells, I have never had a better house selling experience.
Seller
23rd Jun 2021 (4 years ago)
S Sharratt
I could not have wished for a more professional agents to have managed our sale.
There were many difficulties with buyers along the road but Satchells remained positive throughout and kept us positive.
Many thanks to all the staff at Hitchin Satchells
Seller
17th Jun 2021 (4 years ago)
R Merrett
Satchells sold our house to us three years ago and the service was excellent, so we used them to then onward sell our house now. The house was barely on the market for a week before we had a offer which was well within our expectations.
Specifically, Christine has been excellent throughout the process offering timely updates and assuring us, providing us valuable advice and guidance as first time sellers. We cant thank her enough for helping us through the journey!
Seller
17th Jun 2021 (4 years ago)
M hoffer
Not familiar with the property which they represent, late on appointments,I needed to explain to the potential buyers,can't understand what actually the buyers want. I needed to chase them for feedback which I never got it or they come out with some lame ones.
Seller
22nd Mar 2021 (4 years ago)
M Gardner
Home
8th Oct 2019 (6 years ago)
J Barry
I can highly recommend this estate agents. They have gone above and beyond. Hannah,Imogen and Allan are super helpful and so supportive.Sold 2 properties with them. Very professional. Thank you for making the selling experience as smooth as it could be.
Seller
15th Nov 2018 (7 years ago)
H Frost
On first contact Satchells seemed a good choice and offered a fair price. However I feel they have not acted on my best interests often going against my wishes and on numerous occasions I have had calls from them that have ended with me in tears and on one occasion my mother having to hang up on them as they would not let me end the call. It has got to the stage now where I have had to go to the onbusdman with telephone recordings and letters. I have had perfect service from other agents involved in the sale of my property which has made Satchells poor service stand out so much more.
Seller
2nd Nov 2018 (7 years ago)
T Paynter
Good well established local agent
3rd Oct 2018 (7 years ago)
I allecsandra
My sister tried to rent a house in Biggleswade. They rang a few times to go see it and cancelled it. Then again, they saw it, were meant to pay to get it and they rang that they gave it to someone else. After they took her card details too. Very unprofessional. Not recommended. Unless you want to be homeless because they gave it to someone else. I mean if you have a word with someone, set a date to pay a deposit and agree to move in, you can’t cancel it multiple times. ????
Tenant
12th Jun 2018 (7 years ago)
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