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Extremely disappointing experience with Cooke & Co Estate Agents, Broadstairs<br><br>My experience with Cooke & Co Estate Agents in Broadstairs was extremely disappointing. They were instructed to sell our three-bedroom semi-detached house, situated in an exclusive area,of St Peters but unfortunately failed to achieve a sale during the six months the property was on the market with them.<br><br>During this time, we also experienced significant delays and what we considered to be inadequate communication. On two occasions, prospective buyers went through the process without the necessary financial background checks being successfully completed, which resulted in considerable time being wasted.<br><br>Communication was another major issue. On several occasions, it took up to two weeks to receive a response to emails, which was extremely frustrating when trying to progress the sale of our property.<br><br>We also found that other members of the office appeared unable to make decisions without obtaining approval from one person overseeing the process, which, in our experience, contributed to further delays.<br><br>Overall, our experience with Cooke & Co was totally disappointing. We feel that six months were wasted, and the lack of communication, delays, and issues surrounding prospective buyers made the whole process unnecessarily frustrating.<br><br>The Property was listed with Wards of Broadstairs and sold within three weeks.<br><br>Based on our experience, we would not recommend Cooke & Co Estate Agents in Broadstairs to anyone<br><br>Says it all.... Read more
28th Jul 2026 (26 days ago)