K Page
We switched from a massively disappointing experience with a much larger chain to Cooke & Co to sell our home, and what a great choice we made. Jay and the Broadstairs team were fabulous and achieved a quick sale, plus a shout out to Vicki for her good cheer and tenacity in carrying it through post offer, eliminating all obstacles and steering us and our buyers over the finish line. Without exception, everyone we have met has been a real credit to Cooke & Co. Thoroughly recommend (-:... Read more
Seller
15th Feb 2026 (4 weeks ago)
J Sim
Excellent at responding to questions and in particular Vicki was very helpful!... Read more
14th Feb 2026 (5 weeks ago)
A Sutherland
I had a great experience working with Cooke and Co for my recent move. The communication was excellent and the team were all helpful and professional. Special thanks to Damien, Vicki and Eliza for their expertise and for making sure everything stayed on track. I would absolutely recommend them.... Read more
17th Jan 2026 (9 weeks ago)
H Adknee
I thoroughly recommend Cooke and Co: they really earned their fee when selling my property. They went above and beyond chasing the purchase through to make sure it happened before the chain fell apart. I will certainly be using them again when I sell another property.... Read more
Seller
20th Dec 2025 (13 weeks ago)
S Chantler
Vicki has been incredible throughout the whole process!! She has responded to all of our queries promptly and has kept us informed throughout the entire process. She has gone above and beyond helping to chase solicitors and has even kept in contact throughout her annual leave as we were trying to exchange this week before the Christmas break. Cannot thank her enough for all her help and support. She has made the whole process so much easier and less stressful for us. Thanks Vicki!!... Read more
18th Dec 2025 (13 weeks ago)
L Bleasdale
The whole team have been really supportive in selling my late father's property, hats off to all of you. It has been especially tricky as I live 200 miles away from dad's property! Really big thank you also to Vicki who has been an absolute star when things got stressful. Would recommend you all to anyone thinking of selling their property.... Read more
Seller
6th Dec 2025 (15 weeks ago)
Diane
Broadstairs branch, what a fantastic team you are, thank you all so much for helping me get the property I wanted, I can’t thank you enough, I hope Damien reads this ????????... Read more
28th Nov 2025 (16 weeks ago)
S Foster
Delighted with the personal service that Jay, Eliza and the team provided. Would definitely use them again.... Read more
28th Nov 2025 (16 weeks ago)
1 Waite
Eliza and Vicki were key in helping me decide to progress with my purchase as I was looking elsewhere with other agencies as well. Always respectful, responsive and professional, and did not dismiss any queries big or small at a potentially stressful time. Other agencies, and some of their own colleagues could learn a thing or 2 about customer service. Thanks (Floyd)... Read more
Buyer
7th Oct 2025 (23 weeks ago)
Sunny
The team at Cooke and Co have been professional, fair and very helpful. Contact was prompt, clear and polite and they have been very understanding. I highly recommend them.... Read more
19th Aug 2025 (6 mo. ago)
P Masters
Vicki Field is an absolute gem for Cooke & Co.
She could not have been any more helpful, being totally professional and co-operative.
Speedy, helpful, sympathetic and constructive at every stage.
Peter Masters
August 2025... Read more
My bungalow was advertised for many months with another agency but no joy Cookes came on the scene much later and provided an excellent service being successful after a number of viewings. almost as many as the other agency had had over many months. Likeable staff friendly approach most appreciated especially when one is old. I don't think I will need their services again at my age but if I ever did I would certainly use them again.... Read more
Seller
17th Jul 2025 (8 mo. ago)
L Micheluzzi
After a less-than-stellar experience with another agency, I was incredibly relieved to move to Cooke & Co. I only wish I had gone with them from the beginning! Their approach was refreshingly proactive, honest, and attentive—everything you’d hope for when selling your home.
They kept me updated at every stage, answered my questions with clarity, and secured a fantastic offer in a timely manner. The whole process felt smooth and well-managed, thanks to their expertise and dedication.
I can’t recommend them highly enough.... Read more
Seller
1st Jul 2025 (8 mo. ago)
M Baker
Jay, Alex, Edward and Eliza are a young, dynamic team at the Broadstairs branch. They competitively priced our house, aiming for the top end of the valuation and came in a few days later to record photos, and an IT walkthrough. Within the week, these details were on their website and Rightmove. (It was a featured property on Rightmove).
They escorted potential buyers around the house and within 6 weeks of going live, an offer was made and accepted.
We cannot speak highly enough of their professionalism and enthusiasm in achieving a sale, especially in a time of volatile markets.
Their after-sales service was excellent.
A brilliant and successful experience.
Highly recommended.... Read more
Seller
1st Jul 2025 (8 mo. ago)
S Roberts
Very friendly and professional. Drove the chain forwards and kept us informed and updated at every stage in the buying and selling process. Very happy with Cooke & Co - & Vicki in particular.... Read more
Seller
29th Jun 2025 (8 mo. ago)
J Northwood
Selling your home and purchasing a new place to live can be a daunting task, but if you sign up with Cooke & Co you will have the backing of a great team. Excellent communication and professional service all the way. We have used Cooke & Co to sell and purchase over the years and have been extremely pleased with the service they have provided. A huge thank you to all the team for your time and support.... Read more
Seller
26th Jun 2025 (8 mo. ago)
M Burke
Cooke and Co are very fortunate to have an extremely efficient Sales Progression & Compliance Manager who delivered excellence throughout the period of our purchase. An unbeatable service due to the passion, commitment and detailed experience of Victoria Field. Outstanding :)... Read more
Buyer
26th Apr 2025 (10 mo. ago)
I Sim
Very helpful and I did everything from abroad, I would definitely use them again... Read more
23rd Apr 2025 (10 mo. ago)
A harris
Really professional and friendly team, couldn't fault them. The ones to trust on the high street.... Read more
10th Apr 2025 (11 mo. ago)
C Anderson
Good customer service from Cooke. We were kept informed and updated regularly throughout the process of purchasing our property. Would definitely recommend them... Read more
Buyer
28th Mar 2025 (11 mo. ago)
I Jacques
Excellent service throughout. We really appreciated being notified both before and after every viewing.... Read more
28th Mar 2025 (11 mo. ago)
K spendiff
We had an excellent experience selling our coastal flat with Cooke & Co. From start to finish, they were professional, proactive, and always available to answer any questions. Their marketing was excellent, showcasing our property beautifully, which led to a quick sale at a great price. The team kept us updated throughout the process, making everything smooth and stress-free. We highly recommend Cooke & Co to anyone looking to buy or sell.... Read more
Seller
21st Mar 2025 (11 mo. ago)
T White
This was my first time using Cooke and Co, and I will definitely be using them again for any future sales or purchases.
They have been professional, polite and very effective, every step of the way.
Vicki in particular has been absolutely amazing, a true credit to the company. In several instances there were issues (outside of the Estate agents control), she was fundamental in ensuring the transaction took place with as minimum fuss as possible, going above and beyond.
Her communication, professionalism, knowledge, diligence and persona, have been fundamental in ensuring there was no collapse, and the transaction was concluded in time. Many thanks Vicki... Read more
20th Mar 2025 (11 mo. ago)
S Marsh
We exchanged contracts last week and what was a fairly stressful time trying to make sure we completed before the 1st April when the Stamp Duty goes up. However, it was made so much easier by Vicki (Sales Progression & Compliance Manager) who often went above and beyond to get updates for us when we were getting nothing from our solicitors.
One of the biggest things (I think) of buying a house is being kept in the loop about what's going on and the progress (or not) that's being made and Vicki got this absolutely spot on. Even if there was no update she made sure we were aware which, as far as customer service goes, was absolutely superb.
Even aside from Vicki, all of the team at Cooke & Co were absolutely brilliant with their customer service which, in my opinion, goes a very long way when dealing with the stresses of buying a house.
Would absolutely recommend anyone to use Cooke & Co!... Read more
Buyer
14th Mar 2025 (1 year ago)
M Kopecká
I can't recommend the Cooke and Co Broadstairs branch enough! Very professional and friendly all the same, with a great understanding for my needs.
If I ever need Estate agency again, they are the ones I go for. Thank you so much, Mari... Read more
19th Feb 2025 (1 year ago)
M Ivan
Fantastic followup on post purchase activities between Management companies and lawyers thanks so much to Vicki for her enthusiasm and followup. You are a star... Read more
Buyer
17th Oct 2024 (1 year ago)
P Smith
I have just sold my flat in Broadstairs through Cookes and would highly recommend them to anyone wanting to buy or sell in the area. All the agents there have been great. A special mention to Eliza (many thanks for sorting my SKY Box out!!).
And an extra special mention to Vicki, who went way above and beyond my basic expectations.
She was determined to get the sale through, while keeping relaxed and cheery along the way. She also remained positive and reassuring when I thought my sale was slipping away.
She went out of her way to try and sort the problem out, and the sale did go through.
I honestly couldn't have asked for a better experience.
Thank You... Read more
Seller
16th Oct 2024 (1 year ago)
It took a while to sell but all the staff, especially Eliza, who was our main point of contact, at Cooke and Co, were always friendly helpful and efficient, excellent communication even when we were out of the country for a couple of months.... Read more
Seller
4th Oct 2024 (1 year ago)
A Burke
Cook & Co handled the sale of my house. They were very efficient in finding a buyer at full asking price within 3 days of it going on the market. I delayed completion due to family commitments. Cook & Co managed that for me effortlessly. There were no complications. A good local estate agent.... Read more
Seller
27th Sep 2024 (1 year ago)
I have been impressed by the team’s communication skills and professionalism throughout the process. Feedback from prospective buyers has been relayed swiftly. When I suggested that more photos should be taken once the property had been cleared and repainted and that it would be beneficial to choose a sunny day, my suggestion was followed up.... Read more
Seller
22nd Sep 2024 (1 year ago)
S W
Brilliant service from start to finish. Would highly recommend. In particular the sales progression manager Vicki was so helpful. Always got back to us with updates and answered all our questions promptly, Cooke and Co are lucky to have such a great member of staff.... Read more
Seller
18th Sep 2024 (1 year ago)
A Alison.leverett@btinternet.com
Very satisfied with Cooke & Co Estate Agents regarding the purchase of my recent property. Received regular updates about the progress of my sale. My communication was mainly with Vicki & Eliza. I found them both knowledgeable, professional & helpful.... Read more
Buyer
3rd Sep 2024 (1 year ago)
L Lawless
Fantastic estate agents, Girl named Vicki Field was so so helpful and friendly, she really helped with the sale, will definitely recommend Cooke and Co going forward, thank you very much.... Read more
Seller
23rd Jul 2024 (1 year ago)
A T
Everything that you'd hope an estate agents would be. Friendly, efficient and communicative. I was kept up to date throughout the process of selling our property, friendly emails and phone calls kept me feeling positive and involved. Thank you all at the Broadstairs office for everything, you are fab.... Read more
Seller
20th Jul 2024 (1 year ago)
M Georgiou
Vicki Field has been very professional and friendly throughout our purchase and made it a very easy pleasant experience.
Eliza Samson made us feel very welcome, she greeted us with a lovely smile and treated us with utmost professionalism when handing over the keys and paperwork to our new purchase.... Read more
Buyer
4th Jul 2024 (1 year ago)
G Goldwater
Vicki, Eliza and all the team and Cooke and Co were first class.
We sold a flat with them and their communication, general positive outlook and good advice made the whole experience a lot easier to deal with. Totaly recomended.
Thank you
Graham... Read more
Seller
13th May 2024 (1 year ago)
Good local knowledge. Friendly and communicative agent. Always happy to pick up the phone.... Read more
Seller
28th Apr 2024 (1 year ago)
Brie
Vicki Field is a fantastic representative for the company and they are lucky to have her.
I had become disillusioned with the whole process and she made a real difference for me... Read more
7th Apr 2024 (1 year ago)
J OSullivan
As the purchaser of a property in Broadstairs that was listed with Cooke and Co, I can only say what a truly professional estate agents they are. The staff who showed us around several properties were extremely knowledgeable about each one. They were also polite, punctual and very helpful.
Once we had an offer accepted on a property, Victoria Field, the Sales Progression & Compliance Manager, has been wonderful. She regularly kept us updated as to how the sale was going and any request/query we had were answered promptly, in a very professional and friendly manner. We cannot praise Victoria enough for the help and support we have received.
We would highly recommend Cooke and Co. to anyone buying or selling a property in the Broadstairs area. Thank you to each and every member of staff we had dealings with.... Read more
Buyer
7th Feb 2024 (2 years ago)
F Ansariy
Vicki’s service was fantastic. She was highly personable and very supportive in our goal of achieving completion before Christmas. Vicki was a great help in ensuring swift dialogue between us and the sellers as well as the solicitors. Thank you Vicki!... Read more
Buyer
18th Dec 2023 (2 years ago)
J Stream
Came to do a probate valuation.... Read more
27th Nov 2023 (2 years ago)
K Mason
We were glad we chose Cooke &Co to sell our home. The service from start to finish was very good. The sales team listened and understood our requirements and nailed our sale. The after sales team, with a special mention to Vicky, were brilliant and got us through to completion. We felt valued and cared for. Thank you to all the Cooke & Co staff...you are brilliant!... Read more
Seller
22nd Nov 2023 (2 years ago)
N Eisberg
I have nothing but praise for Vicki Field at Cooke & Co, who has worked tirelessly to see our sale goes through.... Read more
Seller
1st Nov 2023 (2 years ago)
J Weatherall
Charles Keel greeted me in the Broadstairs Cooke & Co office with a smile and great enthusiasm. He has been extremely helpful and supportive throughout the time that I have been house-hunting in the area. Charles negotiated the acceptance of my offer on a property with perfect professionalism and expertise.... Read more
Buyer
12th Oct 2023 (2 years ago)
J Barnes
Very helpful professional and friendly people.Worked hard to ensure the sale happened. Thank you.... Read more
Seller
18th Sep 2023 (2 years ago)
S Molony
Cooke & Co provided an exemplary service to us during the recent sale of our flat. A range of employees provided excellent service, keeping us in touch with each stage of the process. The flat sold quickly and communication between the agents and ourselves was highly effective. We have been delighted with the service from Cooke & Co.... Read more
Seller
13th Feb 2023 (3 years ago)
Professional agents who swiftly found a cash buyer and then were excellent in moving the sale on as quickly as possible . They always kept the seller up to speed on developments.
Sale price was also well negotiated... Read more
Seller
20th Jan 2023 (3 years ago)
M McConnell
I have just purchased a property through Cooke&co and I would like to thank Vicki Field for the exceptional service she provided going above and beyond her role.
Again Thank you Vickl... Read more
Buyer
5th Feb 2022 (4 years ago)
F Gibbs
Cooke and Co Broadstairs
It's really good. Enjoyed it. Will be back 100% . Professional Service. ! Thank You.... Read more
15th Dec 2018 (7 years ago)