5

I am a landlord and have a rental property within the M25 area of Greater London managed by Hamptons for the past 12 years.
I have always found the service offered by Hamptons professional, courteous, thoughtful and personal.
By professional I mean that they have been timeous in their notification and arrangements of the various annual certificates of electrical, gas inspection, boiler, detector, boiler service and so on. These have all been carried out promptly followed by the necessary report and certificate.
By courteous I mean that on the few times I have needed their dealings with an awkward tenant, they have done so with sensitivity and politeness, keeping a professional relationship with tenant while representing myself, the landlord.
By thoughtful I mean that there have been times when Hamptons have contacted me to ask me if I was aware of this or that, something that they felt that the landlord probably needed to know, but was unaware of, as I am not a UK resident. They were proactively acting in my best interest.
By personal I mean that they initiated telephone conversations to discuss matters that needed a chat rather than an e-mail. For examples, renewing leases, increasing rentals, and explaining the implications of The Renters' Rights Act in England which will take effect on May 1, 2026.
I have had a number of property managers over the years, and my current property manager, David Whiting of the St Albans office in Hertfordshire, more than encompasses all of the above. He has always been very willing and prompt to involve other Hamptons personnel from other divisions with relevant expertise and skills where and when appropriate. I am very grateful for his management of the property. I am a landlord and have a rental property within the M25 area managed by Hamptons for the past 12 years.
I have always found the service offered by Hamptons professional, courteous, thoughtful and personal.
By professional I mean that they have been timeous in their notification and arrangements of the various annual certificates of electrical, gas inspection, boiler, detector, boiler service and so on. These have all been carried out promptly followed by the necessary report and certificate.
By courteous I mean that on the few times I have needed their dealings with an awkward tenant, they have done so with sensitivity and politeness, keeping a professional relationship with tenant while representing myself, the landlord.
By thoughtful I mean that there have been times when Hamptons have contacted me to ask me if I was aware of this or that, something that they felt that the landlord probably needed to know, but was unaware of, as I am not a UK resident. They were proactively acting in my best interest.
By personal I mean that they initiated telephone conversations to discuss matters that needed a chat rather than an e-mail. For examples, renewing leases, increasing rentals, and explaining the implications of The Renters' Rights Act in England which will take effect on May 1, 2026.
I have had a number of property managers over the years, and my current property manager, David Whiting of the St Albans office in Hertfordshire, more than encompasses all of the above. He has always been very willing and prompt to involve other Hamptons personnel from other divisions with relevant expertise and skills where and when appropriate. I am very grateful for his management of the property.... Read more
10th Mar 2026 (8 days ago)