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- Hilton Fox
Hilton Fox Estate Agents
4.4
93 reviews
- Branches 2
- Properties for sale 48
- Average time to sale 21 weeks
About Hilton Fox
Hilton Fox have 2 branches and they mainly list properties in HA0 and HA3. Over the last six months, they've listed 48 properties, with an average time to sale of 21 weeks.
Hilton Fox fees
Estate Agent fees vary depending on the area and the level of service offered. In the areas Hilton Fox operate, the average fee (charged by all agents) is 1.53%.
Get a quote for selling your property.Top performing Hilton Fox branches
Latest reviews for Hilton Fox
H R
1
I would strongly recommend thinking carefully before choosing Hilton & Fox at wembley alperton as your letting agent. Unfortunately, my experience with them over several years was very disappointing.<br><br>To be fair, there are a few members of staff who are helpful and professional. However, my overall experience with the few of the staff was poor. I often received rude or dismissive responses, and I frequently had to contact them two or three times before getting a reply. Even after receiving a response, I was often left feeling that my concerns had not been properly understood or addressed.<br><br>What concerned me most was the way repairs, safety, and security issues were handled. Problems could take a very long time to be resolved, and sometimes I felt that there was little urgency or follow-up. As a tenant, I understand that expensive repairs may not always be completed immediately, but tenants deserve clear communication, regular updates, and reassurance that their safety and living conditions are being taken seriously.<br><br>I was particularly disappointed by comments such as, “If it were your own house, would you fix an expensive problem in one day, or would you try to find a cheaper price and wait?” I found this attitude very frustrating. The issue isn't necessarily about expecting everything to be fixed immediately; it is about how tenants are treated and communicated with while waiting for a solution.<br><br>I don't want to name individual staff members because I don't want anyone to lose their job. However, I genuinely believe the company needs to provide better training and make it clear that tenants should always be treated with respect, patience, and professionalism. Whatever pressures staff may be dealing with, those should never result in tenants receiving rude or dismissive treatment.<br><br>Looking back, I wish I had made a formal complaint much earlier. My advice to anyone considering renting through Hilton & Fox is simple: pay close attention to how they communicate with you from the beginning. If you receive a rude, dismissive, or unsatisfactory response, don't just accept it—raise a complaint and ask for the matter to be properly addressed.<br>Unfortunately, I continued to experience the same problems throughout my tenancy, right up until the end.<br>Overall, I am very disappointed with my experience. Tenants deserve to feel that their concerns, safety, and security matter. Based on my personal experience, this is an area where Hilton & Fox needs significant improvement.
11th Oct 2026 (16 days ago)
S Tailor
5
Good house ajant Good service
20th Jul 2026 (14 weeks ago)
S Zamel
1
For all the tenants, you need to very be careful before you going Hilton and fox Wembley.<br>They were good to me until I moved out. Many things happened that shocked me. First, the landlord was stealing from me by creating fake gas invoices, and they were aware of this. Second, they are trying to keep all of my deposit, and not answering my calls or responding back. I was very kind to them. If i knew they were like this, I would have been more cautious with them from the beginning.
17th Jun 2026 (19 weeks ago)
Anonymous Homeseller
4
Agent did not sell the property as the market has currently slowed down.
9th Jun 2026 (20 weeks ago)
Anonymous Homeseller
5
The team at Hilton & Fox were a pleasure to deal with from start to finish. Professional and always approachable, they made the whole process feel smooth and stress free. Communication was excellent throughout and I really appreciated how supportive and helpful they were at every stage.
21st May 2026 (23 weeks ago)
S Sodha
5
I've had a great experience with Hilton and Fox, they have supported me through out the entire process of finding and finalising all the nitty gritty before I rented. Ronnie has been nothing short of amazing, always at hand to help with any questions I've had. Couldn't recommend them enough!
26th Mar 2026 (7 mo. ago)
All 2 Hilton Fox branches
H R
1
I would strongly recommend thinking carefully before choosing Hilton & Fox at wembley alperton as your letting agent. Unfortunately, my experience with them over several years was very disappointing.<br><br>To be fair, there are a few members of staff who are helpful and professional. However, my overall experience with the few of the staff was poor. I often received rude or dismissive responses, and I frequently had to contact them two or three times before getting a reply. Even after receiving a response, I was often left feeling that my concerns had not been properly understood or addressed.<br><br>What concerned me most was the way repairs, safety, and security issues were handled. Problems could take a very long time to be resolved, and sometimes I felt that there was little urgency or follow-up. As a tenant, I understand that expensive repairs may not always be completed immediately, but tenants deserve clear communication, regular updates, and reassurance that their safety and living conditions are being taken seriously.<br><br>I was particularly disappointed by comments such as, “If it were your own house, would you fix an expensive problem in one day, or would you try to find a cheaper price and wait?” I found this attitude very frustrating. The issue isn't necessarily about expecting everything to be fixed immediately; it is about how tenants are treated and communicated with while waiting for a solution.<br><br>I don't want to name individual staff members because I don't want anyone to lose their job. However, I genuinely believe the company needs to provide better training and make it clear that tenants should always be treated with respect, patience, and professionalism. Whatever pressures staff may be dealing with, those should never result in tenants receiving rude or dismissive treatment.<br><br>Looking back, I wish I had made a formal complaint much earlier. My advice to anyone considering renting through Hilton & Fox is simple: pay close attention to how they communicate with you from the beginning. If you receive a rude, dismissive, or unsatisfactory response, don't just accept it—raise a complaint and ask for the matter to be properly addressed.<br>Unfortunately, I continued to experience the same problems throughout my tenancy, right up until the end.<br>Overall, I am very disappointed with my experience. Tenants deserve to feel that their concerns, safety, and security matter. Based on my personal experience, this is an area where Hilton & Fox needs significant improvement.
11th Oct 2026 (16 days ago)
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Anonymous Homeseller
4
Agent did not sell the property as the market has currently slowed down.
9th Jun 2026 (20 weeks ago)
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Access detailed insights of how this agent performs
- Average asking price achieved
- Average sale time
- Properties sold
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