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- Holden Copley
Holden Copley Estate Agents
4.7
303 reviews
- Branches 5
- Properties for sale 1,162
- Average time to sale 13 weeks
About Holden Copley
Holden Copley have 5 branches and they mainly list properties in NG5, NG15, NG2, NG10 and NG3. Over the last six months, they've listed 1,162 properties, with an average time to sale of 13 weeks.
Holden Copley fees
Estate Agent fees vary depending on the area and the level of service offered. In the areas Holden Copley operate, the average fee (charged by all agents) is 1.31%.
Get a quote for selling your property.Top performing Holden Copley branches
Latest reviews for Holden Copley
V kandage
1
Extremely disappointing and unprofessional experience for viewing “3 Lupin Close, Edwalton, Nottingham, NG12 4HU” on Saturday June 27th 2026<br><br>I had a viewing appointment booked for 2:45 pm, so I left home on time. Due to unexpected traffic, I realised I might be 5–10 minutes late. At around 2:40 pm, I called the Holden Copley office to inform them that I would arrive between 2:50 pm and 2:55 pm. I was assured that this was absolutely fine, that the team would be informed, and I was advised to continue to the property.<br><br>I arrived at 2:55 pm, rang the doorbell, and waited outside for around five minutes, assuming someone might still be inside. When nobody answered, I called the office again, only to be told that the sales executive had already left after waiting just two minutes, until approximately 2:47 pm, because his diary was “very busy.”<br><br>What makes this even more frustrating is the complete double standard. Only last week, when viewing another one of their property (14 Autumn Close, West Bridgford, Nottingham, NG2 7YL, on Monday 22nd June), their own sales executive arrived 15 minutes late. On that occasion, I patiently waited outside in the hot afternoon sun with my 5 and 8-year-old children, and I even had to cancel an important office meeting because of their delay. I accepted it without complaint because I understood that delays can happen.<br><br>However, yesterday when I informed them in advance that I would be delayed by no more than 10 minutes, they couldn’t extend the same basic courtesy. Instead, the appointment was effectively cancelled after waiting just two minutes, despite the office knowing exactly when I would arrive.<br><br>To make matters worse, when I requested that the sales executive return to the property, I was spoken to in a dismissive and rude manner. I was repeatedly told that his diary was “very busy” and that he would not be coming back. There was no apology, no attempt to resolve the situation, and no appreciation for the time I had spent travelling.<br><br>This is not how customers should be treated. If you expect clients to accommodate your delays, you should be willing to show the same flexibility when customers communicate honestly and courteously in advance. The lack of professionalism, poor communication, and complete disregard for customer time have left me extremely disappointed. Based on this experience, I would seriously question whether Holden Copley genuinely values its customers.
28th Jun 2026 (7 days ago)
J Sadler
5
We had an excellent experience with Kerry Thomas at Holden Copley West Bridgford. From our very first conversation, Kerry was professional, knowledgeable, and genuinely committed to helping us find the right home. She took the time to understand exactly what we were looking for and kept us informed throughout the entire process.
Kerry was always responsive, approachable, and happy to answer any questions we had, making what can often be a stressful experience feel straightforward and enjoyable. Her local knowledge and attention to detail were invaluable, and we always felt confident that we were in good hands.
Thanks to Kerry’s dedication and support, we have found our next home and couldn’t be happier. We would highly recommend Kerry and the team at Holden Copley West Bridgford to anyone looking to buy a property.
15th Jun 2026 (20 days ago)
S Hoh
5
One of the best estate agents in Nottingham. Really pleasant people to deal with, especially Mia, Liberty and Chris. Thanks for all your hard work selling a house.
2nd May 2026 (9 weeks ago)
Anonymous Homeseller
1
Associate director consciously chose to breach trust rendering my relationship with the company as both a seller and buyer, completely untenable. My interests were entirely secondary as demonstrated by their actions. I received assurances they weren’t prepared to uphold, was made promises they weren’t prepared to keep and set expectations they weren’t prepared to follow through. Avoid this estate agent and use one of the many others available.
22nd Mar 2026 (15 weeks ago)
K Matthews
5
Excellent communication throughout
20th Mar 2026 (15 weeks ago)
H Abbasi
5
We’ve had an outstanding experience working with Kerry Thomas at Holden Copley. From the very beginning, Kerry has been incredibly proactive, consistently going above and beyond to arrange viewings that fit around our busy schedules. She made what can often be a stressful process feel seamless and well-organised, always ensuring we felt prioritised and looked after.
Her communication has been excellent throughout—clear, prompt, and reliable at every stage. Whether it was providing updates, answering questions, or coordinating next steps, Kerry handled everything with professionalism and efficiency. It’s rare to come across someone so dedicated and attentive, and we genuinely felt she had our best interests at heart.
We can’t recommend Kerry highly enough. Her commitment, organisation, and client-focused approach truly set her apart.
19th Mar 2026 (15 weeks ago)
All 5 Holden Copley branches
Anonymous Homeseller
4
Very friendly staff, always available to talk to, would recommend them
3rd Nov 2025 (8 mo. ago)
See all reviews
Access detailed insights of how this agent performs
- Average asking price achieved
- Average sale time
- Properties sold
Access detailed insights of how this agent performs
- Average asking price achieved
- Average sale time
- Properties sold
V kandage
1
Extremely disappointing and unprofessional experience for viewing “3 Lupin Close, Edwalton, Nottingham, NG12 4HU” on Saturday June 27th 2026<br><br>I had a viewing appointment booked for 2:45 pm, so I left home on time. Due to unexpected traffic, I realised I might be 5–10 minutes late. At around 2:40 pm, I called the Holden Copley office to inform them that I would arrive between 2:50 pm and 2:55 pm. I was assured that this was absolutely fine, that the team would be informed, and I was advised to continue to the property.<br><br>I arrived at 2:55 pm, rang the doorbell, and waited outside for around five minutes, assuming someone might still be inside. When nobody answered, I called the office again, only to be told that the sales executive had already left after waiting just two minutes, until approximately 2:47 pm, because his diary was “very busy.”<br><br>What makes this even more frustrating is the complete double standard. Only last week, when viewing another one of their property (14 Autumn Close, West Bridgford, Nottingham, NG2 7YL, on Monday 22nd June), their own sales executive arrived 15 minutes late. On that occasion, I patiently waited outside in the hot afternoon sun with my 5 and 8-year-old children, and I even had to cancel an important office meeting because of their delay. I accepted it without complaint because I understood that delays can happen.<br><br>However, yesterday when I informed them in advance that I would be delayed by no more than 10 minutes, they couldn’t extend the same basic courtesy. Instead, the appointment was effectively cancelled after waiting just two minutes, despite the office knowing exactly when I would arrive.<br><br>To make matters worse, when I requested that the sales executive return to the property, I was spoken to in a dismissive and rude manner. I was repeatedly told that his diary was “very busy” and that he would not be coming back. There was no apology, no attempt to resolve the situation, and no appreciation for the time I had spent travelling.<br><br>This is not how customers should be treated. If you expect clients to accommodate your delays, you should be willing to show the same flexibility when customers communicate honestly and courteously in advance. The lack of professionalism, poor communication, and complete disregard for customer time have left me extremely disappointed. Based on this experience, I would seriously question whether Holden Copley genuinely values its customers.
28th Jun 2026 (7 days ago)
See all reviews
Access detailed insights of how this agent performs
- Average asking price achieved
- Average sale time
- Properties sold
Anonymous Homeseller
4
House got stuck on market due to increase in interest rates, value dropped and had to push to get sale through, but finally got there!
31st Jul 2024 (1 year ago)
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Access detailed insights of how this agent performs
- Average asking price achieved
- Average sale time
- Properties sold
Anonymous Home Buyer
1
Associate director consciously chose to breach trust rendering my relationship with the company as both a seller and buyer, completely untenable. My interests were entirely secondary as demonstrated by their actions. I received assurances they weren’t prepared to uphold, was made promises they weren’t prepared to keep and set expectations they weren’t prepared to follow through. Avoid this estate agent and use one of the many others available.
22nd Mar 2026 (15 weeks ago)
See all reviews
Access detailed insights of how this agent performs
- Average asking price achieved
- Average sale time
- Properties sold
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