5

I honestly cannot recommend Kingston’s Estate Agents highly enough, and in particular, Charlotte, who has been absolutely fantastic from start to finish.<br><br>Ours wasn’t the most straightforward of moves. We had a relatively complex situation and, at times, a chain that seemed determined to test everyone’s patience! When things stalled or problems cropped up, Charlotte didn’t just do the basics, she genuinely went above and beyond to keep things moving, chasing people, finding out what was happening and making sure we were kept informed.<br><br>I’ll also freely admit that I’m probably not the easiest client in the world! I ask questions, I chase, I want to understand what’s happening and, when things aren’t moving, I’m certainly not afraid to pick up the phone. Charlotte never once shied away from that. She was patient, reassuring and refreshingly honest throughout. She always returned my calls and never made me feel like I was being a nuisance, even when I probably was!<br><br>What really stood out was that she genuinely seemed to care about getting us over the line. When the chain stopped and things became difficult, she took ownership rather than simply saying it was someone else’s problem. Having someone like that in your corner during what can be an incredibly stressful process makes an enormous difference.<br><br>Charlotte is an absolute credit to Kingston’s. Give the woman a bloody pay rise, she’s earned it!<br><br>Thank you, Charlotte, and everyone at Kingston’s, for helping us through the complicated bits and getting us to where we needed to be. We genuinely couldn’t have asked for more. ??... Read more
16th Aug 2026 (7 days ago)