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- Mackenzie Smith
Mackenzie Smith Estate Agents
4.6
203 reviews
- Branches 8
- Properties for sale 320
- Average time to sale 12 weeks
About Mackenzie Smith
Mackenzie Smith have 8 branches and they mainly list properties in GU12, GU51, RG27, GU14, GU46, GU11 and GU15. Over the last six months, they've listed 320 properties, with an average time to sale of 12 weeks.
Mackenzie Smith fees
Estate Agent fees vary depending on the area and the level of service offered. In the areas Mackenzie Smith operate, the average fee (charged by all agents) is 1.28%.
Get a quote for selling your property.Top performing Mackenzie Smith branches
Latest reviews for Mackenzie Smith
C Hewitt
1
Poor experience
11th Mar 2026 (7 days ago)
P Empringham
5
The Sales Team (Paul, Paul and Alex) have done a fantastic job selling our property in the Blue Triangle. A complex chain, with multiple delays, was progressed with patient perseverance to a successful sale. I appreciated Paul's vast experience of sales in the area, plus relationships with local solicitors and other estate agents, which I firmly believe kept our sale on track. Thanks
3rd Mar 2026 (15 days ago)
Anonymous Homeseller
5
We were determined to sell our house quickly, so Steve and his team sent only "qualified" viewers to view a very well presented property realistically priced and one month later, we agreed a small discount and it was sold STC. Great service all round at the worst time of year to sell.
3rd Feb 2026 (6 weeks ago)
N mew
1
I genuinely cannot understand how this estate agent is still operating.
From the very beginning, the experience was marked by poor communication, lack of professionalism, and complete disregard for basic standards of service. Calls and emails went unanswered for weeks (sometimes entirely), information was inconsistent or incorrect, and it often felt like I was doing their job for them.
There was no sense of accountability. When mistakes were pointed out, they were either brushed off, denied, or met with vague excuses rather than solutions. At no point did anyone take ownership of issues just deflection and silence.
What's most frustrating is the sheer incompetence masked as confidence. Promises were made casually and then quietly abandoned. Deadlines meant nothing. Accuracy was optional. The attitude throughout suggested that once they had what they wanted, customer experience became irrelevant.
This wasn't just disappointing, it was stressful, time-wasting, and completely avoidable. An estate agent is supposed to reduce friction in an already stressful process. This one actively created more problems than it solved.
I would strongly advise anyone considering using this agency to think very carefully. There are plenty of estate agents out there and it's hard to imagine one that could deliver a worse experience than this.
29th Jan 2026 (7 weeks ago)
K H
5
Mackenzie Smith provided an outstanding service from start to finish. Professional, knowledgeable, and genuinely helpful, they made the whole process smooth and stress-free. Communication was clear and timely, and they always went the extra mile to make sure everything was handled efficiently.
A special mention goes to Steve Panther, whose great service really stood out. He was approachable, proactive, and incredibly supportive throughout, making a real difference to the experience.
It’s rare to find an estate agent that combines expertise with such a friendly, personal approach. I wouldn’t hesitate to recommend Mackenzie Smith to anyone buying or selling a property.
29th Jan 2026 (7 weeks ago)
S Holloway
5
What an amazing level of service from Mackenzie Smith in Yateley & all the team there in! Having not moved for 38 years they certainly gave us confidence during the whole process. From our initial meeting with Dan who valued the house and showed such enthusiasm for it & also kept in constant contact with us, we knew we had chosen correctly. When Dan went on Paternity we then dealt with both Brian & Nick if we had any questions and they replied almost immediately. Everything was straightforward until the last few weeks when we had a few hiccups approaching exchange but they sorted everything out, kept in constant contact and finally ‘got us over the line’! We move next week and are so excited! We want to say a huge thankyou for all of their help, making this move a pleasure! We could not have asked for more and cannot recommend them enough!
28th Jan 2026 (7 weeks ago)
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D V
5
I had the pleasure of working with Stephen Tetlow during the purchase of my first property, and I honestly couldn’t have asked for a better estate agent. The process came with its fair share of complications, but Steve was calm, knowledgeable, and incredibly supportive throughout. He went above and beyond at every stage—always responsive, clear in communication, and truly had my best interests at heart. Thanks to his dedication and professionalism, what could have been a stressful experience was made much smoother and more manageable. I’m so grateful for his help and wouldn’t hesitate to recommend him to anyone looking to buy or sell. Outstanding service from start to finish!
9th Apr 2025 (11 mo. ago)
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Access detailed insights of how this agent performs
- Average asking price achieved
- Average sale time
- Properties sold
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