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- Mile Estates
Mile Estates Estate Agents
4.3
151 reviews
- Branches 2
- Properties for sale 58
- Average time to sale 19 weeks
About Mile Estates
Mile Estates have 2 branches and they mainly list properties in NW10 and NW9. Over the last six months, they've listed 58 properties, with an average time to sale of 19 weeks.
Mile Estates fees
Estate Agent fees vary depending on the area and the level of service offered. In the areas Mile Estates operate, the average fee (charged by all agents) is 1.73%.
Get a quote for selling your property.Top performing Mile Estates branches
Latest reviews for Mile Estates
C F
1
**UPDATE following Mile Estates’ response:**<br><br>Their response rather proves my point.<br><br>Apparently 16 days was “far too short” for me to assess their service, but 15 days was enough for Mile Estates to decide there was a “fundamental misalignment” because I kept asking them to correct listing errors and explain what they were actually doing.<br><br>I had to chase mistakes, ask for the tailored marketing strategy I was sold, and ask where the “active buyers” were that I had been told in writing were already looking for a property like mine at my price point.<br><br>So: over-promise to win the instruction, fail to deliver, then label the client “too involved” for asking where the promised service and buyers are.<br><br>I even gave Mile Estates the chance to reset; instead I got a dismissive response and more talk of £480,000 based on an unrelated Ladbroke Grove property. Ending the agreement was no favour, I was ending it anyway.<br><br>This was never about expecting a sale in 16 days. It was about expecting an estate agent to provide the service it sold. Everything above is documented in writing.<br><br>My original review stands.<br>——————<br>Original Review:<br><br>Mile Estates sold me a completely different service from the one they actually delivered.<br><br>I am fully aware this is a difficult market. That is exactly why I instructed an agent who claimed to offer tailored strategy, strong marketing and sold me on having actual active buyers for my type of property. I was given a £535k valuation and told they had buyers who matched the flat.<br><br>In reality, I handed them virtually everything: professional photography, floorplan and marketing material already done. Despite that, the listing still went live with mistakes, incorrect filters and poor attention to detail, and I had to spend my own time checking and correcting work that should never have needed correcting.<br><br>When I then asked perfectly reasonable questions about the tailored strategy I had supposedly bought into- who was being targeted, what outreach was happening, what buyer feedback had come back, what the data actually showed- suddenly my “level of involvement” was apparently not the right fit.<br><br>That was extraordinary, because the things I was asking for were exactly the things they promote themselves as doing.<br><br>There was almost no interest in creative marketing, social media, proactive outreach, buyer targeting or anything beyond portal performance. The conversation quickly became: Rightmove and Zoopla views are not converting after 9 days, therefore the price must be wrong.<br><br>After barely any time on the market, the answer was already a significant reduction, with a suggestion that the property was really closer to £480k, based in part on a materially different block out in Ladbroke grove, not remotely comparable in product, presentation or buyer profile.<br><br>That is the wider issue I now have with too many local agents. The market is already difficult enough. Sellers do not need agents making it worse by only relying on portals, doing minimal proactive work and then reaching immediately for price reductions because that is the easiest route to getting a deal done.<br><br>Of course a heavily discounted property will attract bargain hunters. That does not mean it has been marketed well or sold properly.<br><br>And every unnecessarily low sale becomes the next comparable, which then gets used to pressure the next seller lower. That is how entire buildings and eventually whole parts of Kensal Rise get dragged down.<br><br>If you are selling a very high-value property, perhaps the experience is different. But for ordinary sellers below that level, I would expect far more strategy, care and actual work than I received here. It also took over 1 month and 3 follow ups to get anyone to get back to me about an initial conversation to sell my home. I should have known then that this was not an agency that was going to give my sale the level of attention, strategy or urgency it needed.
7th Oct 2026 (20 days ago)
A Rahimi
1
Very disappointing experience.<br><br>I drove for over an hour to attend a viewing that had been arranged with the agency. When I arrived, I waited for around 15 minutes before the agent, Zac, came out and told me that he had another viewing and could not show me the property at that time.<br><br>I completely understand that agents can have busy schedules, but if another viewing had been booked at the same time, I should have been informed beforehand. I had driven for over an hour specifically for this appointment, so it was extremely frustrating to arrive and find out that the viewing could not take place.<br><br>Very poor communication and organisation. I would expect better from a professional letting agency.
2nd Oct 2026 (25 days ago)
B Gimeno
5
Great service all around, thank you!
30th Sep 2026 (27 days ago)
H Persell
5
Zack was fantastic throughout the whole process of finding our rental property. He was always quick to respond, kept us updated at every stage, and made what can often be a stressful experience much easier. He was professional, approachable, and happy to answer any questions we had along the way. We'd definitely recommend Zack to anyone looking to rent a property.
6th Aug 2026 (12 weeks ago)
V Esplin
5
Soroush was an amazing agent from start to finish. I sold my house from abroad and rented it out all the time living abroad. He was a wonderful communicator and went out of his way to make the process of selling from abroad seamless. I highly recommend the personalized service that all the Mile staff have provided over the 13 years I used their services. A very personal and hardworking team. Highly recommend.
3rd Aug 2026 (12 weeks ago)
S Agici
5
Louise was fantastic! She manages my property and is always quick to respond, easy to speak with and super quick to fix any issues. I would highly recommend!!!
30th Jul 2026 (13 weeks ago)
All 2 Mile Estates branches
C F
1
**UPDATE following Mile Estates’ response:**<br><br>Their response rather proves my point.<br><br>Apparently 16 days was “far too short” for me to assess their service, but 15 days was enough for Mile Estates to decide there was a “fundamental misalignment” because I kept asking them to correct listing errors and explain what they were actually doing.<br><br>I had to chase mistakes, ask for the tailored marketing strategy I was sold, and ask where the “active buyers” were that I had been told in writing were already looking for a property like mine at my price point.<br><br>So: over-promise to win the instruction, fail to deliver, then label the client “too involved” for asking where the promised service and buyers are.<br><br>I even gave Mile Estates the chance to reset; instead I got a dismissive response and more talk of £480,000 based on an unrelated Ladbroke Grove property. Ending the agreement was no favour, I was ending it anyway.<br><br>This was never about expecting a sale in 16 days. It was about expecting an estate agent to provide the service it sold. Everything above is documented in writing.<br><br>My original review stands.<br>——————<br>Original Review:<br><br>Mile Estates sold me a completely different service from the one they actually delivered.<br><br>I am fully aware this is a difficult market. That is exactly why I instructed an agent who claimed to offer tailored strategy, strong marketing and sold me on having actual active buyers for my type of property. I was given a £535k valuation and told they had buyers who matched the flat.<br><br>In reality, I handed them virtually everything: professional photography, floorplan and marketing material already done. Despite that, the listing still went live with mistakes, incorrect filters and poor attention to detail, and I had to spend my own time checking and correcting work that should never have needed correcting.<br><br>When I then asked perfectly reasonable questions about the tailored strategy I had supposedly bought into- who was being targeted, what outreach was happening, what buyer feedback had come back, what the data actually showed- suddenly my “level of involvement” was apparently not the right fit.<br><br>That was extraordinary, because the things I was asking for were exactly the things they promote themselves as doing.<br><br>There was almost no interest in creative marketing, social media, proactive outreach, buyer targeting or anything beyond portal performance. The conversation quickly became: Rightmove and Zoopla views are not converting after 9 days, therefore the price must be wrong.<br><br>After barely any time on the market, the answer was already a significant reduction, with a suggestion that the property was really closer to £480k, based in part on a materially different block out in Ladbroke grove, not remotely comparable in product, presentation or buyer profile.<br><br>That is the wider issue I now have with too many local agents. The market is already difficult enough. Sellers do not need agents making it worse by only relying on portals, doing minimal proactive work and then reaching immediately for price reductions because that is the easiest route to getting a deal done.<br><br>Of course a heavily discounted property will attract bargain hunters. That does not mean it has been marketed well or sold properly.<br><br>And every unnecessarily low sale becomes the next comparable, which then gets used to pressure the next seller lower. That is how entire buildings and eventually whole parts of Kensal Rise get dragged down.<br><br>If you are selling a very high-value property, perhaps the experience is different. But for ordinary sellers below that level, I would expect far more strategy, care and actual work than I received here. It also took over 1 month and 3 follow ups to get anyone to get back to me about an initial conversation to sell my home. I should have known then that this was not an agency that was going to give my sale the level of attention, strategy or urgency it needed.
7th Oct 2026 (20 days ago)
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Mile Estates - Colindale
5 Sunnyside Terrace, NW9 5DL
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