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- Prospect
Prospect Estate Agents
4.6
1,850 reviews
- Branches 9
- Properties for sale 787
- Average time to sale 10 weeks
About Prospect
Prospect have 9 branches and they mainly list properties in SL6, RG42, GU47, GU11, RG12, RG40, RG41 and RG1. Over the last six months, they've listed 787 properties, with an average time to sale of 10 weeks.
Prospect fees
Estate Agent fees vary depending on the area and the level of service offered. In the areas Prospect operate, the average fee (charged by all agents) is 1.4%.
Get a quote for selling your property.Top performing Prospect branches
Latest reviews for Prospect
A G
1
I’m very disappointed with my experience as a tenant and, based on it, I would not recommend this letting agency.<br><br>The problems started from the beginning of the tenancy. I moved into a flat that was in a poor state in a number of respects, including not having properly running hot water when I moved in. There were various pre-existing issues with the condition of the property, some of which were subsequently documented in the inventory.<br><br>There were also delays in receiving the inventory/check-in documentation. This meant I did not have a proper opportunity at the beginning of the tenancy to go through everything promptly and raise disagreements about the recorded condition. Once I had moved in, I also found it extremely difficult to get hold of Charlotte when I needed assistance.<br><br>One thing I would particularly caution prospective tenants about is being asked to deal directly with a landlord rather than through the agency’s normal processes. I was advised by the agency to deal directly with my landlord rather than through Goodlord, including paying my deposit directly. I followed that advice. The deposit was ultimately protected, but I had to chase this myself before receiving confirmation.<br><br>During the tenancy, I also spent my own money replacing and improving a number of things in the flat. When I left, I chose to leave several of these improvements behind as a courtesy to the landlord and future tenants, including a replacement toilet seat, curtains and a blind.<br><br>Unfortunately, the direct arrangement I was advised to use has now become a significant issue at the end of the tenancy. I have returned the property and am still waiting for my deposit to be resolved. When I contacted the letting agency for assistance, I was told that because I had dealt directly with the landlord, I needed to continue dealing with her. I found this particularly frustrating because dealing directly with the landlord was something I had originally done on the agency’s advice.<br><br>I have now been told by the landlord that there may be a deduction for decorating. I am quite prepared to accept responsibility for genuine damage I caused — there was some damage associated with Blu-Tack, for example — but I do not accept responsibility for pre-existing deterioration or ordinary scuffs and marks resulting from living in a property, which I consider normal wear and tear. Some of the pre-existing condition of the flat can be seen in the original inventory.<br><br>I am currently still chasing the landlord for an indication of when the decorating invoice will be received and when my deposit will actually be resolved. My latest request for a timeframe has received no response.<br><br>I have tried to be fair and factual in writing this review. The deposit was protected, and I am not suggesting otherwise. My complaint is about the overall experience: moving into a property with significant existing issues, including the hot-water problem; delays with the inventory; difficulty getting assistance after moving in; having to chase confirmation regarding my deposit; being advised to deal directly with the landlord; and now being left to pursue the return of that deposit myself.<br><br>Having spent my own money improving aspects of the property and left those improvements behind in good faith, it is particularly disappointing for the tenancy to end this way.<br><br>Based on my experience from moving in through to moving out, I would not use this letting agency again, and I would advise prospective tenants to make sure that all deposits, inventories and other important matters are handled through clear, documented processes from the outset.
17th Aug 2026 (6 days ago)
S bowers
5
My partner & I had been on a property search for the best part of a year before we met June from Prospects in Warfield. She is, by far, the best estate agent we met in all of that time. We have very small children that we had concerns about bringing along to view properties but June assured us that she would help keep them entertained & she did just that - my little boy still asks why June isn't with us in our new home!<br>June also recommended that we viewed the house (which we brought through Prospects) even though we had initially dismissed it. Needless to say - we couldn't be more grateful. June has a real eye for detail, walks you through what you can do with a property, is friendly, will help you with small children & find you the house you didn't know you wanted!<br>June, you set the standard that other estate agents should aspire to.<br>Thank you again!<br>Steph
13th Aug 2026 (10 days ago)
A Albert
5
We were supported by June on our house search. Although we didn’t end up buying a property through her, she was honestly amazing throughout our search. As first-time buyers, we had so many questions, and June was always kind, approachable and happy to help. June really listened to what we were looking for and found us some great properties to view. Nothing ever felt like too much trouble, and her advice and support made the whole process so much less overwhelming. She’s genuine, friendly and someone we’d happily recommend!
7th Aug 2026 (16 days ago)
Miss
1
Terrible,<br>Don’t answer the phones, don’t progress sales.<br>I’ve seen other reviews talk about hiccups- we never got started !<br>Months lost by this Estate Agent. They employ someone to progress the sale … I had to constantly chase the person who was supposed to be doing the chasing.
3rd Aug 2026 (20 days ago)
J Mitchell
5
Amy Ingle has been extremely helpful and has maintained incredible customer service and communication throughout the process of my property search.
1st Aug 2026 (22 days ago)
All 9 Prospect branches
Anonymous Homeseller
5
From the beginning I was contacted along the way to inform me of how things were going , the valuation I thought was low so requested a price for selling be slightly higher , this would also allow for people that offer below price .
11th Jun 2025 (1 year ago)
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- Average asking price achieved
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S bowers
5
My partner & I had been on a property search for the best part of a year before we met June from Prospects in Warfield. She is, by far, the best estate agent we met in all of that time. We have very small children that we had concerns about bringing along to view properties but June assured us that she would help keep them entertained & she did just that - my little boy still asks why June isn't with us in our new home!<br>June also recommended that we viewed the house (which we brought through Prospects) even though we had initially dismissed it. Needless to say - we couldn't be more grateful. June has a real eye for detail, walks you through what you can do with a property, is friendly, will help you with small children & find you the house you didn't know you wanted!<br>June, you set the standard that other estate agents should aspire to.<br>Thank you again!<br>Steph
13th Aug 2026 (10 days ago)
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L Diggle
5
Dan and the team at Prospect Sandhurst couldn’t have been better. They were so professional but also personable and kind - especially being new to the selling process. Can’t fault them - would highly recommend.
13th Jul 2026 (6 weeks ago)
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- Average asking price achieved
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Anonymous Homeseller
5
Friendly service and very professional, Dexter was an absolute star in dealing with some issues along the way
Would definitely recommend them
18th Oct 2024 (1 year ago)
See all reviews
Access detailed insights of how this agent performs
- Average asking price achieved
- Average sale time
- Properties sold
Access detailed insights of how this agent performs
- Average asking price achieved
- Average sale time
- Properties sold
A G
1
I’m very disappointed with my experience as a tenant and, based on it, I would not recommend this letting agency.<br><br>The problems started from the beginning of the tenancy. I moved into a flat that was in a poor state in a number of respects, including not having properly running hot water when I moved in. There were various pre-existing issues with the condition of the property, some of which were subsequently documented in the inventory.<br><br>There were also delays in receiving the inventory/check-in documentation. This meant I did not have a proper opportunity at the beginning of the tenancy to go through everything promptly and raise disagreements about the recorded condition. Once I had moved in, I also found it extremely difficult to get hold of Charlotte when I needed assistance.<br><br>One thing I would particularly caution prospective tenants about is being asked to deal directly with a landlord rather than through the agency’s normal processes. I was advised by the agency to deal directly with my landlord rather than through Goodlord, including paying my deposit directly. I followed that advice. The deposit was ultimately protected, but I had to chase this myself before receiving confirmation.<br><br>During the tenancy, I also spent my own money replacing and improving a number of things in the flat. When I left, I chose to leave several of these improvements behind as a courtesy to the landlord and future tenants, including a replacement toilet seat, curtains and a blind.<br><br>Unfortunately, the direct arrangement I was advised to use has now become a significant issue at the end of the tenancy. I have returned the property and am still waiting for my deposit to be resolved. When I contacted the letting agency for assistance, I was told that because I had dealt directly with the landlord, I needed to continue dealing with her. I found this particularly frustrating because dealing directly with the landlord was something I had originally done on the agency’s advice.<br><br>I have now been told by the landlord that there may be a deduction for decorating. I am quite prepared to accept responsibility for genuine damage I caused — there was some damage associated with Blu-Tack, for example — but I do not accept responsibility for pre-existing deterioration or ordinary scuffs and marks resulting from living in a property, which I consider normal wear and tear. Some of the pre-existing condition of the flat can be seen in the original inventory.<br><br>I am currently still chasing the landlord for an indication of when the decorating invoice will be received and when my deposit will actually be resolved. My latest request for a timeframe has received no response.<br><br>I have tried to be fair and factual in writing this review. The deposit was protected, and I am not suggesting otherwise. My complaint is about the overall experience: moving into a property with significant existing issues, including the hot-water problem; delays with the inventory; difficulty getting assistance after moving in; having to chase confirmation regarding my deposit; being advised to deal directly with the landlord; and now being left to pursue the return of that deposit myself.<br><br>Having spent my own money improving aspects of the property and left those improvements behind in good faith, it is particularly disappointing for the tenancy to end this way.<br><br>Based on my experience from moving in through to moving out, I would not use this letting agency again, and I would advise prospective tenants to make sure that all deposits, inventories and other important matters are handled through clear, documented processes from the outset.
17th Aug 2026 (6 days ago)
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- Average asking price achieved
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