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- Prospect
Prospect Estate Agents
4.6
2,190 reviews
- Branches 9
- Properties for sale 877
- Average time to sale 11 weeks
About Prospect
Prospect have 9 branches and they mainly list properties in SL6, RG42, GU47, GU11, RG12, RG40 and RG1. Over the last six months, they've listed 877 properties, with an average time to sale of 11 weeks.
Prospect fees
Estate Agent fees vary depending on the area and the level of service offered. In the areas Prospect operate, the average fee (charged by all agents) is 1.41%.
Get a quote for selling your property.Top performing Prospect branches
Latest reviews for Prospect
B Dyer
2
Jasper was polite and communicative before moving in, however made false promises and Prospect have been very difficult in terms of resolving simple repairs and issues. Also no handover when moving in.
17th Oct 2026 (10 days ago)
J l
5
Great service from the team Dan and Matt and highly recommend.
17th Oct 2026 (10 days ago)
E Kevin
5
Prospect is a very friendly and professional service which I found more comfortable while working with them and they helped me to fit in my requirements and made my move to a new place a wonderful experience. They cared and communicated so close to help me find this house. And now I'm having a peaceful stay with my family. Thanks again for all your support and guidance. You do a great job not only professionaly but with care to your clients. Keep up the good work and all the best for your team. THANK YOU.
16th Oct 2026 (11 days ago)
T Poole
5
We choose Prospects to sell our flat - because of the professional manner and well organised approach that was displayed by Asmita Gurung & Connor Brewer and they were absolutely relentless in bringing buyers forward!
15th Oct 2026 (12 days ago)
Praveen
1
Very disappointing communication and customer service<br><br>Unfortunately, our experience with Prospect Letting Agency was extremely frustrating, particularly regarding communication, transparency and the accuracy of information provided.<br><br>Oliver Payne (Ollie) was our main point of contact, and we repeatedly had to chase him for responses to straightforward questions regarding the tenancy, payments, inventory, parking and check-in arrangements. Emails were often unanswered for several days, even with the branch manager copied in, and we frequently had to escalate or call to get a response.<br><br>We were also given incorrect information about the property. We were initially told it was electric-only, whereas the property actually has both gas and electricity.<br><br>The Goodlord payment process was particularly confusing and stressful. A blocking/holding deposit of £311.54 had already been paid on 27 June. We subsequently paid the full deposit individually through Goodlord, but the portal did not provide a clear explanation of how the previous payment had been accounted for. We also had to make the deposit payments separately rather than being able to make one payment from a single bank account.<br><br>We repeatedly asked the agency for a clear written breakdown of the deposit, first month’s rent, payments already made and, most importantly, where the initial £311.54 payment had been accounted for. Despite asking for clarification, we received no timely response and were left trying to understand the figures ourselves. This was particularly concerning because these were significant financial transactions, and we simply wanted confirmation that we were not paying anything twice or losing any money.<br><br>Although the tenancy was eventually completed, the process was unnecessarily stressful and required far too much chasing from our side.<br><br>For a letting agency, accurate information, clear communication and transparency around payments are fundamental. Unfortunately, our experience fell well short of what we would expect.
13th Oct 2026 (14 days ago)
L Hoxha
5
We are very happy with the service we received and would like to say a special thank you to Gracie. She was really helpful, friendly and patient, taking the time to answer our questions and explain everything clearly. It was lovely to have someone so approachable to speak to, and her help made the whole experience much easier for us. We really appreciate the time and care she gave us and would happily recommend.
13th Oct 2026 (14 days ago)
All 9 Prospect branches
Miss
1
Terrible,<br>Don’t answer the phones, don’t progress sales.<br>I’ve seen other reviews talk about hiccups- we never got started !<br>Months lost by this Estate Agent. They employ someone to progress the sale … I had to constantly chase the person who was supposed to be doing the chasing.
3rd Aug 2026 (12 weeks ago)
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Access detailed insights of how this agent performs
- Average asking price achieved
- Average sale time
- Properties sold
Praveen
1
Very disappointing communication and customer service<br><br>Unfortunately, our experience with Prospect Letting Agency was extremely frustrating, particularly regarding communication, transparency and the accuracy of information provided.<br><br>Oliver Payne (Ollie) was our main point of contact, and we repeatedly had to chase him for responses to straightforward questions regarding the tenancy, payments, inventory, parking and check-in arrangements. Emails were often unanswered for several days, even with the branch manager copied in, and we frequently had to escalate or call to get a response.<br><br>We were also given incorrect information about the property. We were initially told it was electric-only, whereas the property actually has both gas and electricity.<br><br>The Goodlord payment process was particularly confusing and stressful. A blocking/holding deposit of £311.54 had already been paid on 27 June. We subsequently paid the full deposit individually through Goodlord, but the portal did not provide a clear explanation of how the previous payment had been accounted for. We also had to make the deposit payments separately rather than being able to make one payment from a single bank account.<br><br>We repeatedly asked the agency for a clear written breakdown of the deposit, first month’s rent, payments already made and, most importantly, where the initial £311.54 payment had been accounted for. Despite asking for clarification, we received no timely response and were left trying to understand the figures ourselves. This was particularly concerning because these were significant financial transactions, and we simply wanted confirmation that we were not paying anything twice or losing any money.<br><br>Although the tenancy was eventually completed, the process was unnecessarily stressful and required far too much chasing from our side.<br><br>For a letting agency, accurate information, clear communication and transparency around payments are fundamental. Unfortunately, our experience fell well short of what we would expect.
13th Oct 2026 (14 days ago)
See all reviews
Access detailed insights of how this agent performs
- Average asking price achieved
- Average sale time
- Properties sold
B Dyer
2
Jasper was polite and communicative before moving in, however made false promises and Prospect have been very difficult in terms of resolving simple repairs and issues. Also no handover when moving in.
17th Oct 2026 (10 days ago)
See all reviews
Access detailed insights of how this agent performs
- Average asking price achieved
- Average sale time
- Properties sold
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