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Should have looked at the negative reviews about the return of Deposits.
Susan dealt with our rental and shes blunt and doesn't really care.
Happy to rent us a house that covered in marks, scuffs, cracks, broken blinds and mysterious dirt around the toilet but as soon as it comes to check out, shes happy to put forward an extortionate amount to be deducted from the deposit.
Do yourself a favour, if you're going to rent through Stanfords...Don't.
UPDATE: Got £190 back from a £210 dispute between stanfords/landlord.
They tried about 4 times to tell me that its going to take months and just pay a reduced price (tried charging around £500 for betterment of the property) and said they would do £450.
Either way, we ended up paying less than half of that, dont let them bully you into thinking youre wasting your time and NEVER just pay the random prices they pull out of their ( ( )
Luckily TDS listen to tenants and listed out that Stanfords/Landlord was trying to get money for betterment.... Read more
11th May 2026 (8 weeks ago)