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- Thornley Groves
Thornley Groves Estate Agents
4.5
1,138 reviews
- Branches 10
- Properties for sale 382
- Average time to sale 15 weeks
About Thornley Groves
Thornley Groves have 10 branches and they mainly list properties in CH1, M25, M2, WA14, M30, M33, WA15 and M20. Over the last six months, they've listed 382 properties, with an average time to sale of 15 weeks.
Thornley Groves fees
Estate Agent fees vary depending on the area and the level of service offered. In the areas Thornley Groves operate, the average fee (charged by all agents) is 1.27%.
Get a quote for selling your property.Top performing Thornley Groves branches
Latest reviews for Thornley Groves
M Meah
5
A very professional service from start to finish, Clare Carpenter was fantastic and professional and got our sale and purchase over the line smoothly thank you so much for all you did
4th May 2026 (5 days ago)
J john
5
Really positive property viewing ! Ms Kelly McDermott was super helpful, answered all questions, and did not make me feel rushed at all. Highly recommended.
29th Apr 2026 (10 days ago)
L Nolan
5
Kelly McDermott very kindly showed us a property in M6. She was friendly, welcoming, patient and very understanding of our questions and need to take our time. We would happily use Thornley Groves Monton again given this experience.
29th Apr 2026 (10 days ago)
M Grundy
1
Where do I even begin…
We were so excited to move into our first home together, but the experience with Thornley Groves (Monton branch) has been incredibly disappointing.
The property was handed over in a poor condition and clearly had not been properly prepared. We were told it had been professionally cleaned, which simply wasn’t true. We had to scrub grime off multiple surfaces ourselves, and the carpets were filthy and heavily soiled. They blamed the condition however on a "quick turnaround" to give us the keys, because the previous tenants moved out days late.
From day one, we’ve been dealing with a long list of issues including broken door handles (to the point of getting locked in a room), windows that don’t open properly, damp and mould in multiple areas, poor ventilation, pests (ants, woodlice and carpet beetles), and items left behind by previous tenants. A kingside bed left on the drive blew over in the wind and hit my car - no apology from the office but it was eventually collected 10 days later.
There are also serious safety concerns. We were told the back door was “fine just stiff”, yet a locksmith has since confirmed it needs replacing. We had to sleep in the house whilst we were unable to close or lock it, and all of our belongings had been moved over before we realised we couldn't lock the house. We’ve effectively been told to use windows as a fire escape whilst awaiting the back door to be replaced, despite the window handles being loose and the windows difficult to open, which is completely unacceptable.
What’s been most frustrating is the lack of response and the way concerns have been dismissed or downplayed as “not high importance”. The property manager even said "many of the points raised relate to minor cosmetic wear and tear, which is to be expected in a lived-in property that is not a new build" when we have reported faulty handles resulting in us getting locked in rooms or mould on the blinds etc. So living in a home with health and safety hazards is just to be expected apparently, because it's not a new build. We’ve had to repeatedly chase for updates and still have many unresolved issues. After 3 weeks we still don't know when they will be sorting the mould, despite them knowing we are both asthmatic.
We’ve spent our own time and money trying to make the property liveable, which shouldn’t be necessary when paying rent for a home that should be safe and clean from the start.
Overall, this has been an exhausting experience and not what we were led to expect at all.
28th Apr 2026 (11 days ago)
R Taylor
5
Contacted Monton office , to view a property. Very friendly and helpful with my enquiry . Kelly McDermott made my viewing a pleasure . She couldn’t have been more helpful. Many Thanks to her and All the Lovely staff at Thornley Groves , Monton Branch
28th Apr 2026 (11 days ago)
R Hutchinson
5
Kelly from the Monton branch was so welcoming and answered all the questions about the house we needed to know! She made us feel at ease when viewing the house!
26th Apr 2026 (13 days ago)
All 10 Thornley Groves branches
E Taheri
5
We are about to complete the purchase of a property through Thornley Groves estate agents in Hale. Buying or selling a house can be a stressful process, but the team at Thornley Groves were consistently professional, supportive, and impressive throughout.
Chris, the branch manager, initially helped us with putting in our offer and was fair, transparent, and professional from the outset, which immediately gave us confidence in the process. Claire regularly checked in with both us and the vendor to ensure everyone was aligned and that all paperwork was progressing promptly. This made us feel well supported and helped keep things moving quickly without unnecessary delays.
As we were part of a chain, there were some challenges in getting the top and bottom of the chain to agree on a completion date. Jamie, who originally showed us the property, was exceptional in handling this. She took the initiative to draft a detailed email, bringing all parties together, and used her professionalism and experience to resolve the situation and secure an agreed completion date. Her efforts were instrumental in ensuring a smooth conclusion to the transaction.
Overall, I cannot recommend the team at Thornley Groves highly enough.
11th Jan 2026 (17 weeks ago)
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Thornley Groves - Didsbury
722 Wilmslow, Didsbury, M20 2DW
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Collection By Thornley Groves - Hale
213 Ashley Road, Hale, Altrincham, WA15 9TB
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- Average asking price achieved
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Anonymous Homeseller
5
Very good communication and really helpful team throughout the process.
12th Feb 2025 (1 year ago)
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