E Taheri
5

We are about to complete the purchase of a property through Thornley Groves estate agents in Hale. Buying or selling a house can be a stressful process, but the team at Thornley Groves were consistently professional, supportive, and impressive throughout.
Chris, the branch manager, initially helped us with putting in our offer and was fair, transparent, and professional from the outset, which immediately gave us confidence in the process. Claire regularly checked in with both us and the vendor to ensure everyone was aligned and that all paperwork was progressing promptly. This made us feel well supported and helped keep things moving quickly without unnecessary delays.
As we were part of a chain, there were some challenges in getting the top and bottom of the chain to agree on a completion date. Jamie, who originally showed us the property, was exceptional in handling this. She took the initiative to draft a detailed email, bringing all parties together, and used her professionalism and experience to resolve the situation and secure an agreed completion date. Her efforts were instrumental in ensuring a smooth conclusion to the transaction.
Overall, I cannot recommend the team at Thornley Groves highly enough.... Read more
11th Jan 2026 (9 weeks ago)