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Landlords, save yourselves the stress and financial loss: look elsewhere!!!
My experience with TuckerGardner has been a masterclass in property management failure at every level, from junior staff to senior management:
*Operational Negligence:* Checkouts were poorly executed and incomplete, leaving me to deal with unresolved issues leading to urgent repairs that had to be carried out long after the previous tenancy ended, with no funds left aside to cover them.
*Zero Communication:* Simple emails went unanswered for weeks at a time. I had to constantly chase them for basic updates that should have been provided proactively. **Shockingly, it was only when I threatened to escalate the matter to the Property Ombudsman that I finally received a response.**
*Exorbitant Costs:* Their fees are unjustified compared to the "service delivered". I have since moved to a local agent for a management fee that is nearly 40% lower.
The lack of accountability and technical follow-up is unacceptable for a "premium" agency.
Do not trust them with your property!!!... Read more
10th Mar 2026 (8 days ago)