Compare the Best 10 Estate Agents in Mapperley

List of Estate Agents in Mapperley

1. 

   

   DMW Property Services Ltd

   826 Woodborough Road, Mapperley, NG3 5QQ

   

   (1 reviews)

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   20th May 2021 (5 years ago)

   Great service . Friendly staff . Always available for updates via phone calls and email .... Read more

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2. 

   

   Frank Innes - Mapperley

   968 Woodborough Road, Mapperley, Nottingham, Nottinghamshire, NG3 5QS

   

   (459 reviews)

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   22nd Oct 2026 (5 days ago)

   My experience with Frank Innes Mapperley has been incredibly stressful and disappointing, particularly regarding the return of my security deposit and the way I was treated by their staff.<br><br>I moved out of the property on 13 August, and it has now been more than two months without receiving my deposit or getting a satisfactory resolution. My landlord, Jeanette, has repeatedly failed to respond to my messages, while the agent’s position is that the deposit cannot be released until the landlord agrees. I have contacted the landlord multiple times and even requested the return of my deposit through the MyDeposits website, but neither the landlord nor the agent has responded appropriately.<br><br>What makes this situation even more frustrating is that MyDeposits has informed me that the deposit is held under an insured scheme through Countrywide, which is associated with Frank Innes. My understanding is of what mydeposit said is that, under an insured scheme, the landlord or agent retains the deposit while the scheme provides the protection in my case agent keeps the deposit. Therefore, I find it unacceptable that I am being left chasing my own money without a clear explanation, a proper response, or a resolution.<br><br>The landlord’s excuses have been equally frustrating. At different times, I have been told that she does not have the key because the agent has it, that she is away, or that there is already another tenant in the property. Meanwhile, I am still waiting for my deposit. The lack of communication and accountability has left me feeling completely disregarded as a former tenant.<br><br>I am also concerned about the time limits associated with the deposit scheme. I understand that there may be time limits for initiating a deposit return through MyDeposits, and I do not want my attempts to recover my own money to be jeopardised by the landlord’s and agent’s failure to respond.<br><br>Unfortunately, the problems began well before I moved out. At the start of my tenancy, Frank Innes provided me with an incorrect inventory. When I emailed them about the issue, I was simply told to forward it to the landlord and contact her directly. The landlord subsequently said she was ill, and the matter was never properly resolved. I expected the letting agent to take responsibility for helping resolve tenancy-related issues, rather than simply passing everything back to the landlord.<br><br>My experience with Abby Ashmore during my final month was particularly upsetting. She insisted that access to the property was required on a working day, despite my explaining that I would be at work and could make arrangements to provide the key over the weekend. I was then told to drop the key off at the Mapperley office. I live in Sherwood and do not drive, so this was not a reasonable or convenient option for me on a working day. When I questioned why I should be expected to travel to the office while working, and suggested that the agent contact the landlord to arrange access to the key safe, my concerns were not addressed satisfactorily. The situation ultimately left me having to leave my key outside while I was at work. I felt extremely uncomfortable about the security implications of this arrangement. Had anything gone missing or had the property been accessed by an unauthorised person, who would have taken responsibility?<br><br>Overall, I have felt unsupported, ignored, and forced to do all the chasing myself. The way my deposit issue has been handled, combined with the inventory problems and the stressful arrangements surrounding access to the property, has seriously undermined my trust in this agency.<br><br>A tenant should not have to spend months chasing their own deposit while receiving little or no meaningful communication from the people responsible for dealing with it. I have kept all messages and supporting evidence to substantiate my experience and can provide them if required.... Read more

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3. 

   

   Northwood - Nottingham

   568 Mansfield Road,Nottingham, NG5 2FS

   

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4. 

   

   Marriotts - Mapperley

   41 Plains Road, Mapperley, Nottingham, NG3 5JU

   

   (101 reviews)

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   26th Oct 2026 (1 day ago)

   Cannot fault you. Great first impression with Mike. I had confidence in his assessment of the property and way to market it.<br><br>We built a lasting relationship with everyone in the office. Communications and updates was timely and didn’t seem to take any effort. Always there to answer questions and provide updates. Love that you’re all in the same office and know exactly what is happening with each property.<br><br>Lovely people, lovely company! You should be proud of what you have achieved together.... Read more

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5. 

   

   Whitegates - Sherwood

   564 Mansfield Road, Sherwood, NG5 2FS

   

   (7 reviews)

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   4th Jul 2025 (1 year ago)

   Once again thank you to Whitegates for your quick response & professional action. Marie from the Sherwood branch is always really helpful & Pete does a fantastic job re plumbing etc, much appreciated!... Read more

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6. 

   

   Janet Jones Property Services - Sherwood

   629 Mansfield Road,Sherwood,Nottingham, NG5 2FX

   

   (74 reviews)

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   27th Sep 2026 (30 days ago)

   Very helpful, empathic and responsive throughout the process.Would recommend for a quality experience.... Read more

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7. 

   

   Wise Properties Sales & Lettings

   523 Mansfield Road, NG5 2JL

   

   (1 reviews)

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   7th Mar 2024 (2 years ago)

   I am thoroughly impressed with this agency's forward-thinking approach, especially James. Their digital check-in and online document handling are leaps ahead of the standard real estate market. Their support is exceptional, making the entire process smooth and efficient. I highly recommend them for a modern, hassle-free experience. James performed his work professionally and deserves accolades for his professionalism.... Read more

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8. 

   

   David James Estate Agents - Mapperley

   45b Plains Road, Mapperley, Nottingham, Nottinghamshire, NG3 5JU

   

   (2 reviews)

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   28th Jun 2023 (3 years ago)

   Overall been pleasant living in area and getting work done as been efficient. Not been many issues to report.... Read more

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9. 

   

   HoldenCopley - Mapperley

   906a Woodborough Road, Nottingham, NG3 5QR

   

   (5 reviews)

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   22nd Mar 2026 (7 mo. ago)

   Associate director consciously chose to breach trust rendering my relationship with the company as both a seller and buyer, completely untenable. My interests were entirely secondary as demonstrated by their actions. I received assurances they weren’t prepared to uphold, was made promises they weren’t prepared to keep and set expectations they weren’t prepared to follow through. Avoid this estate agent and use one of the many others available.... Read more

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10. 

    

    Frank Innes - Mapperley

    968 Woodborough Road, Nottingham, NG3 5QS

    

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    This agent doesn't have any reviews

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