E MacDonald
We brought from Arden and the staff and service was brilliant, Amy looked after us from start to finish and we cannot fault the service we received. Thankful for a smooth process.... Read more
7th Oct 2026 (20 days ago)
S Mcilroy
Honestly amazing. Couldn’t fault at all. Especially Gracie she couldn’t have been more helpful and patient! Highly recommend!... Read more
17th Aug 2026 (10 weeks ago)
D Pearson
2nd time I have worked with arden estates and once again had exemplary service from start to finish. The whole team and everyone that I worked with there were fantastic. Would fully recommend and I will definitely be working with them again for any property needs... Read more
17th Aug 2026 (10 weeks ago)
P Obrey
We've just moved into our new house, which was sold through Arden Estates Rubery. They're fantastic. Initial conversations around viewings and the viewings themselves were prompt and friendly.<br><br>The best stuff kicked in when we put the offer in on our house. Romily was professional and warm, and her team in the office that Friday afternoon couldn't have been more friendly and supportive.<br><br>Throughout the conveyancing we were supported by Amy W who was responsive (the team set up a Whatsapp group which is a great way of communicating) and really pushed for us and the seller with the normal challenges of conveyancing. We're really grateful for the service we got from the team. Thank you!... Read more
Buyer
6th Aug 2026 (12 weeks ago)
S McCarron
We had an amazing experience buying our home with Romily, Amy and the team. They are friendly, professional, and most of all, reassuring in what can be a stressful period. Thank you so much for your support!... Read more
Buyer
3rd Aug 2026 (12 weeks ago)
A Emery
Superb experience with Arden. Swift at every step, the app based process is great. Big shout out to Amy who was an absolute star. She just 'gets' it.... Read more
9th Jul 2026 (16 weeks ago)
J Cowley
Amy and Gracie have being amazing through out the hole process and I highly recommend, couldn’t thank them enough for all there help!... Read more
27th May 2026 (22 weeks ago)
I B
Fantastic communication from beginning to end, really professional and friendly. Amy Woolaston in particular was fab. We had a real struggle in our chain towards the end, especially with solicitors, and it felt as though our agents were the only ones genuinely fighting our corner and getting things done. Would definitely recommend and return.... Read more
20th May 2026 (23 weeks ago)
J Winmill
Would highly recommend! Everyone we dealt with throughout the process was helpfull and professional. Amy dealt with our purchase and was always on hand for any help or advice!<br>Thank you all so much we would definitely use you again.... Read more
Buyer
14th May 2026 (24 weeks ago)
B Asibor
It was great how we were kept in the loop at all times. Got our questions promptly answered and experienced good professionalism from all the staff notably Amy, Libby and Kim. They were all always ready to help and we enjoyed working with them.... Read more
14th May 2026 (24 weeks ago)
Alice
We had a great experience with Arden. Libby and Gracie (Sales team) worked so hard selling our home. The communication was great and the ladies were professional, friendly and polite. I could tell they had our best interests at heart. Unfortunately we had bad luck with our buyers but the ladies worked so hard to sell it again making the process as smooth as possible for us. We were then passed to Amy who was also great at communication and would answer all queries straight away even after working hours. Amy was friendly and a great communicator and made sure we were always up to date with the progress of the move. I would highly recommend using the ladies at Arden they were a great support to us throughout the whole journey. Unfortunately the market is unpredictable which is out of their control but they handled it with compassion and care. Thank you ladies! Great team x... Read more
Seller
7th May 2026 (25 weeks ago)
D Selman
Very impressed with Arden, from Romily to Amy who helped us sell my parents house, it was smooth sale with great communication.<br>Thank you guys.... Read more
Seller
2nd May 2026 (25 weeks ago)
K Slater
Ardens did a great job showing my house and helping throughout the sale process. I would use them again if I was selling a house in the area.... Read more
Seller
30th Apr 2026 (5 mo. ago)
L Devine
Peter and Amy were fantastic throughout. Both were professional, responsive, and genuinely supportive during the whole process. They made everything feel smooth and stress-free, and I always felt in good hands. I wouldn’t hesitate to recommend them.... Read more
11th Apr 2026 (6 mo. ago)
A Belmore
Wonderful, friendly staff. Very efficient and kept us up to date through the process of buying a house. Would highly recommend! Thank you!... Read more
Buyer
2nd Feb 2026 (8 mo. ago)
Very friendly & knowledgeable staff
All very professional
Would recommend them to anyone... Read more
Seller
18th Jan 2026 (9 mo. ago)
S Docherty
I could not have been more pleased with the service I received from the whole team at Arden Estates Rubery. They were all professional and had a great knowledge of the local market. They also responded promptly and helpfully to all my emails and phone calls. Special thanks to the warm and wonderful Gracie and Amy for their amazing work to progress my sale so quickly. I would strongly recommend ecommend Arden to anyone looking to sell property in this area (south west Birmingham).... Read more
Seller
19th Dec 2025 (10 mo. ago)
F Giovanni
I had a truly excellent experience with Arden Real Estate. Libby, Romily, and Amy are absolutely wonderful—each one knowledgeable, professional, and genuinely supportive. What stood out the most was how well they work together as a team. Their coordination, communication, and commitment made the entire sale process smooth and successful. I couldn’t have asked for better service. Highly recommended.... Read more
Seller
2nd Dec 2025 (10 mo. ago)
R Pritchett
Highly recommend Arden. Really professional, really helpful, nothing was too much trouble. They worked really hard to sell the house and then get it over the finish line.... Read more
Seller
1st Dec 2025 (10 mo. ago)
S Bradshaw
Our move went so smoothly due to Arden and their fantastic customer service. Nothing was ever too much trouble for Amy and she happily answered several mundane questions from us on a daily basis. When Amy wasn’t available, Romily stepped in so we felt there was always support should we need it. We can’t thank Amy and her team enough and we highly recommend Arden.... Read more
23rd Nov 2025 (11 mo. ago)
S Smith
Gracie, Romily and Amy were brilliant from start to finish. They constantly went our of their way to help us throughout both the buying and selling process. They are a credit to Arden and we would highly recommend them. Our daughter said "Gracie is her favourite ever"... Read more
Seller
4th Nov 2025 (11 mo. ago)
A Heating
Picked up and returned keys here. Lovely staff, nice office and the mocha was amazing. Thanks guys.... Read more
15th Oct 2025 (1 year ago)
T Dowling
We have recently brought our first house through Arden bromsgrove and what a journey we’ve been on but got there in the end ???????????? but couldn’t of done it with out the help from gracie and Amy from Arden they were a godsend from the start to the end always very polite such loverly ladies and helped us the to the very best they could so thankyou guys for your help and would highly recommend Arden bromsgrove ??????????????????... Read more
Buyer
5th Oct 2025 (1 year ago)
Everything was handled well and specifically as I live 82 miles from Bromsgrove. Very good communication. Thanks... Read more
Seller
26th Jul 2025 (1 year ago)
J Walker
As a first time buyer I couldn’t have been happier with my experience with Arden. My main dealings were with Gracie, and then also Amy and they were both so nice and helpful…and on my completion day going into the office it seems like everyone there is like that, just happy and great energy. Thank you Arden :)... Read more
Buyer
17th Jun 2025 (1 year ago)
Friendly and professional... Read more
Seller
30th May 2025 (1 year ago)
A Jose
Its been a while we made a purchase through arden estate.<br>Romily and the team especially Ammy woollasten were brilliant from start to finish. Ammy was great at coordinating everything from with sale agreement till handing over the key. What i remember is the way she deal with the situation where she managed to get the completion day extended for a month from the sellers side due to a challenging situation faced by us during the process . And i would like to recommend and thank Romilly and Ammy again for a brilliant house. And Peter Gilbert who showed us the house around wo was first point of contact. cheers to the whole team at bromsgrove. sorry i know its a late review... Read more
Buyer
26th May 2025 (1 year ago)
M Yeardsley
We have had a whirlwind of a week, which has been amazing thanks to the Arden Team. Pete was quick to attend and value our house, he immediately planned the photos and videos for the next day! Pete is so kind and helpful, he even helped with queries we have had on other properties and we felt like we could ask him anything and he was always honest.<br>The next day we also met Libby who was friendly, polite and reassuring. Throughout this process, nothing had been too much and Libby, Gracie and Romily have always kept us in the loop whilst being time efficient.<br>By Saturday we were on the market (thanks to Libby) - with viewing requests within 2 hours. We had 6 viewings in 5 days all led by Rob. Rob was chatty, friendly and welcoming. This led to 5 offers!! Today, with the advice, insight and support from the Arden Team we have accepted an offer and feel confident they will continue to support us through the next steps in finding a property and processing!... Read more
Seller
2nd May 2025 (1 year ago)
C Johnstone
Rubery office handled my first purchase amazingly, Gracie showed me round the property was easy to talk to and get along with & both Amy & Gracie ensured that all my questions were answered quickly and made sure I understood the whole process. I would recommend them to anybody who’s looking at purchasing a property.... Read more
Buyer
11th Apr 2025 (1 year ago)
E Wightman
We went to a house viewing 2 days ago and were shown around by Gracie who was lovely, really friendly, and informative! The team followed up with us quickly and I spoke to Romley on the phone who was also fab!... Read more
31st Mar 2025 (1 year ago)
A Wheeler
We used Arden Estate to purchase our first property, and unfortunately, our experience was far from positive. During the initial viewing, the agent lacked basic knowledge about the property and was unable to answer several of our questions. Throughout the purchasing process, we felt rushed, as they repeatedly pressured us, even threatening that the seller would relist the property if we didn’t act quickly.<br><br>While waiting for a survey to be completed, they questioned why we felt the need for one, which added unnecessary stress. The most disappointing part of our experience came when we collected the keys after completion. The agent handed them to us while on the phone, treating what should have been a special moment as an inconvenience.<br><br>Overall, we were left feeling more like an interruption to their day than valued clients. Based on our experience, I cannot recommend this agency to anyone.... Read more
Buyer
9th Feb 2025 (1 year ago)
S Jenks
Romily and the team were brilliant from start to finish. They did a fantastic job of marketing the property and negotiated us the price we were hoping for. Amy did an amazing job to get the sale (and our purchase) over the line when there were issues further up the chain, and we will be forever grateful for her help. They went above and beyond, and I wouldn't hesitate to recommend them to anyone looking to sell their house.... Read more
Seller
29th Oct 2024 (1 year ago)
K Brain
Excellent service from start to finish... Read more
27th Oct 2024 (2 years ago)
E Mcnamee
Would highly recommend Romily, Amy and Grace from the Bromsgrove office.<br>From the start to the finish they were very profession, giving lots of guidance, explaining the process, keeping me up to date and liaising well the me and the buyer.<br>They obviously know their job very well, but they are also sensitive, humanistic and have a great sense of humour.<br>Would highly recommend... Read more
Seller
20th Oct 2024 (2 years ago)
All the staff have been brilliant, nothing was too much trouble in every aspect.... Read more
Seller
8th Oct 2024 (2 years ago)
S Mcauley

I used Arden recently to sell my home and I couldn't be happier with the service I received.<br><br>I tried to sell my house last year with another estate agent but had a terrible time (making house spotless for 1 viewing only to find was no show after, selling and losing buyer etc.. ) that I took the house off the market and took a break.<br><br>However this year I decided to put my house back on the market and chose Arden because when I had viewed properties with them I found they answered questions before I asked them or knew the answer and if they didn't they found out and called me back.<br><br>When Peter Gilbert came to value my house he was lovely, it was like he knew how much my house meant to me and made me feel very relaxed and not under any pressure. He promised a quick sale and was so true to his word - he told my house in two weeks which was way quicker than I expected.<br><br>After I accepted the offer I was passed on to Amy Woolaston who was brilliant. I had trouble with house I was buying and so thing took longer than expected and I worried I would lose my buyer again but Amy kept myself and my buyers informed of what was going on at every stage and checked in with us regularly.<br><br>I can't thank Arden and the team enough for everything they did and the support we received.<br><br>Would highly recommend.... Read more
Seller
7th Oct 2024 (2 years ago)
So professional and got the job done when i thought it was not going to happen... Read more
Seller
1st Oct 2024 (2 years ago)
V Iliev
Great support and communication throughout the entire purchasing purchase with help provided during the periods when solicitors were not communicating. Amy was assigned to our purchase and she was an absolute star!... Read more
Buyer
30th Aug 2024 (2 years ago)
K Kellard
I can't thank the Arden team enough for helping me find my perfect first home! When the listing appeared on Rightmove, I was the first to call, and Pete promptly arranged a viewing that same day. He was a pleasure to chat with and flexible enough to work around my childcare needs. I made an offer the next day, and within an hour, it was accepted. The ladies at Arden understood how crucial this move was for me, given my circumstances, and they were incredibly quick to assist. I'll never forget Romily's call with the fantastic news—she was so kind and understanding. Eight weeks later, I've completed the purchase and now have the keys to my new home. Amy kept me fully informed throughout the process, answering all my questions with patience and offering much-needed reassurance. As a first-time buyer, I couldn't have asked for a better experience. From start to finish, Pete, Romily, and Amy were outstanding, and I wouldn’t choose any other agent.... Read more
Buyer
27th Aug 2024 (2 years ago)
K Field
Very friendly knowledgeable staff at Arden Rubery!<br>Recently sold my house with Arden Estate agents Rubery and cannot fault their great service all staff and being excellent!<br>Especially Romily who made me feel at easy for my sale process.<br>Thanks... Read more
Seller
8th Aug 2024 (2 years ago)
L Hatton

Arden have been great from start to finish, we first arranged our viewings with Sharon back in may and she was super helpful throughout the beginning of this process!<br><br>When viewing the property we met Gracie who was beyond lovely and confidently answered any questions we had about the property.<br><br>Romily has been a pleasure to speak throughout this process and has such a lovely vibe any time she has called, any questions i had (especially at the start of this process) she answered so quickly which was a massive help.<br><br>Amy has also been a superstar, any questions I’ve had she answered so quickly (even when I’ve had a silly questions) and has sorted everything so promptly.<br><br>Billy we can’t thank enough, with being new to the world of property and mortgages he has broken down everything for us so this whole process has been so easy to understand and eased any anxieties we had!<br><br>I would absolutely recommend using Arden to any friends or family and especially first time buyers!... Read more
8th Aug 2024 (2 years ago)
M Skerr
After a couple of sales fell through with another agent, we entrusted Romily at Arden to sell our property. The process was smooth and professional and completed in a couple of months. Romily kept in regular contact and helped the sale progress whilst keeping us updated along the way. I would be more than happy to recommend Arden to anyone in need of an estate agent.... Read more
Seller
8th Aug 2024 (2 years ago)
Lucy
They sold my house within 7 days of it going on the market, I was very nervous putting my house up for sale as I didn't know what to expect, Arden talked me through everything and made the whole process so simple! Thanks again!... Read more
Seller
12th Jun 2024 (2 years ago)
On the whole good from the start with clear communication... Read more
Seller
9th Jun 2024 (2 years ago)
Started off slowly until we dropped the price from the initial valuation given which then triggered some interest. Service was good overall.... Read more
Seller
25th Apr 2024 (2 years ago)
L Aldridge
The team at Arden's Rubery have all been fabulous. I have dealt with several of them, all take the time to explain things and have supported me along the way. Particular thanks to Romily who not only guided me with the offer processes, but did it with such a warmth and kindness, she made sure I knew what was what but also made sure I left the phone call with a massive smile on my face. She is a credit.... Read more
13th Apr 2024 (2 years ago)
I found it very easy to work with Anneke from Arden Estates from the start. Her knowledge of the local market and how best to market the property helped to sell it within 3 weeks of it going on the market. I found her helpful and willing to take my views on board. She was quick to respond to any communication and kept me very well informed about the progress of the marketing and sale. I would recommend her to any other potential seller.... Read more
Seller
29th Feb 2024 (2 years ago)
M Groombridge
Arden were the estate agents for our sellers in our recent house purchase and have been very helpful with brilliant communication! They were always polite, professional, and answered all our queries as quickly as possible.... Read more
Buyer
1st Dec 2023 (2 years ago)
A Spencer
Arden Estate Agents Rubery were thoroughly professional throughout the process of selling my late mothers home. From the initial contact to completion of the sale they were brilliant.<br>Communication was outstanding with someone always there to answer you call and emails replied to the same day.<br>I must give a massive shout out to Romily Adams for her personal touch who, knowing that the property was vacant, checked on it weekly and sent me an email confirming the house was ok. This was a massive help and reassurance as I live seventy miles away.<br>I would also like to thank Sharon Hingley for the viewing appointment updates and feedback, and Amy in the Redditch office for the conveyancing support.<br>I feel that the whole team are people that actually care, and that shows through in every step of the process.<br>Many thanks.... Read more
Seller
30th Nov 2023 (2 years ago)
J L
I used Arden to sell my property, they were very quick to come over, photograph and get the listing live, I then received an offer within a couple of days at the price I wanted. I was kept informed along the way and no hidden charges which I've experienced with other agents. Great experience overall.... Read more
Seller
14th Nov 2023 (2 years ago)
P Oldham
Great service from Romilly and her team in Rubery.<br>Special shout out to Sharon,who was at the end of the phone or in the shop, with help and updates on the sale of our property.... Read more
Seller
12th Nov 2023 (2 years ago)
N Wright
What can I say about this team other than amazing.<br><br>The entire team have been a gift, Romilly Sharon and Gracie have been like family to me.<br>From sorting contracts to viewings of my property to finding me a forever home.<br><br>All ways kind caring and looking at the end game for myself and my children not just completing the sale but helping to complete my family.<br>Massive thank you I’m not sure I would have got through it without you. X... Read more
Seller
10th Nov 2023 (2 years ago)
B Bowes
These guys are amazing, the whole team have been spot on through the whole process and looked after me. On a personal level they make you feel at ease and are all a bunch a lovely people who want the best for you. They have been at hand all the way through the process and worked so hard to get me what I need to sell my house.<br><br>A massive shout out to Romily for being on the other end of the phone when I need her, Pete for showing people around working hard to get us offers and always contactable when I needed him ( also cat sitting for me letting the cat out, i think the cat will miss you haha) and also to the rest of the team sharon, gracie and amy ensuring the process is smooth<br><br>The photos that were taken were also spot on and great quality which I noticed alot of estate agents lack, however, these are so important.<br><br>I would highly recommend using ardens to sell .... Read more
Seller
3rd Nov 2023 (2 years ago)
N J
Arden were great agents from a buyers perspective, we viewed quite alot of properties with them and got to know Belinda very well, she was fantastic on viewings. Organising viewings was always easy and requests were followed up very quickly which was needed when properties were going so fast! The team organising viewings were always friendly and helpful, Amy who was doing our sales progression was always happy to answer any questions. Great agents to work with.... Read more
Buyer
17th Oct 2023 (3 years ago)
R Biddle
Had a house viewing today led by Gracie. She was thorough and attentive and we felt well looked after by her. A credit to the team ??????... Read more
16th Sep 2023 (3 years ago)
R McDermott
A big thank you to all the team at Rubery who were very patient and understanding after a few false starts. They put my house on the market with a few days and sold it after the 1st day of viewings. Very helpful and nothing was too much trouble for them. Amy at Redditch was also very professional. Great advice from Romily about moving the day before completion..x... Read more
Seller
13th Sep 2023 (3 years ago)
GummyBear
We would like to say a big thank you to Romily, Sharon, Georgie, Louise and the team at Arden Rubery for selling our house.<br>Having tried to sell our house previously with different high street agency, we had such a horrible experience where the sale fell through and we were left out of pocket.<br>Second time around we have decided to sell with Arden Rubery, and I’m glad we did! From the initial valuation Romily stood out with the level of professionalism, and it carried through the sale. Everything with Arden Rubery was top class, the pictures they produced made our house look amazing and the whole conveyancing process was very professional.<br>Now we have sold our house with Arden Rubery, I would not hesitate to use them again, and most definitely would highly recommend them.... Read more
Seller
5th Sep 2023 (3 years ago)
M Williams

Fantastic and friendly service from Arden throughout our house sale and purchase! After calling them to enquire about a house we liked, they arranged a viewing for us and got our house on the market and sold (for well over the asking price(!)) within a week for less than we’d been quoted elsewhere. They also pulled out all the stops to help us in our house purchase and we are beyond thrilled for their help.<br><br>Cannot fault the team and their professionalism, especially when we found knotweed at the address we were buying. They really helped with this process ensuring communication between our solicitor, us, and our sellers throughout, and made the whole experience much less stressful and continually kept us updated as various elements progressed.<br><br>We wanted to give a special thanks to Romily at the Rubery branch for all she did for us, as well as Sharon. Our sales Coordinator, Amy was also incredibly professional and helpful, without the teams knowledge and expertise I dread to think how convoluted and stressful our house sale and purchase would have been.... Read more
Seller
20th Aug 2023 (3 years ago)
L Granger
We recently sold our house with Arden Estate Rubery who offered a fantastic service and overall experience.<br><br>Romily, Sharon and Georgie at the Rubery branch were always on hand with advice and support throughout the sales process from appointments to viewings and all the feedback.<br><br>Amy in the Redditch branch also never seemed phased by our questions and phone calls and knew everything about the whole chain every minute, nothing was missed.<br><br>- always replied to emails and phone calls.<br>- extremely knowledgable and experienced<br>- very patient and supportive<br>- reduced the stress levels significantly<br><br>We cannot stress how much we appreciate the time and effort Arden made on our behalf and would highly recommend them to anyone buying, selling or both.... Read more
Seller
15th Aug 2023 (3 years ago)
C Harris
Arden Rubery have been amazing! Within less than a week they have been over; took photos of our house, put our house on the market, completed viewings and sold our house. Service has been friendly and professional throughout. Special shout out to Sharon and Romily who have been amazing throughout this process. Both have always been so welcoming when we’ve popped in to ask any questions. They have made this process so easy for us which has been perfect with a young baby!... Read more
Seller
11th Aug 2023 (3 years ago)
G Sammon
I wanted to say thankyou to Romily, Sarah and the team for their kindness and help during a recent house sale. They were very thoughtful, attentive and efficient in keeping me up to date with what was going on, making the whole experience a very smooth one and nothing was ever too much trouble. This included helping me find a company to spring clean the house and went all the way through to advice about finding the right removal firm. They treated me as a person, not just a customer, and as a result I felt very at ease and well looked after. I would highly recommend.... Read more
Seller
11th Aug 2023 (3 years ago)
J Jarvis

I had a really terrible experience to be honest, i gave Arden some constructive feedback to a lady named Sharon saying that some concerns were coming in such as bringing the wrong keys, showing up late for viewings etc to which she offered no apology and blamed the traffic, we are about 1 mile from the Rubery office and i use the gym round there, its also the children's holidays.. what traffic! She then said that she doesn't like being watched because we have CCTV.. we were on holiday in Spain when the viewings were being done so we remote unset the alarm which we were not willing to do without the viewer and agent arriving first! We then would check in to reset the alarm when they left! Sharon was very unprofessional and although Arden are reputable and decent at what they do, Sharon we never asked for you to take the property down we merely gave the notice as part of the contract but you threw your toys out of the pram instead.. Luckily Oakham's agreed that this behaviour is unprofessional and we are going with them today! They even have a for Sale sign which Ardens didn't bother to put up! Arden's Rubery.. Avoid... Read more
Seller
11th Aug 2023 (3 years ago)
J Wilkinson
Excellent service all around from the whole team at Arden Estates. We bought a house from Arden's in April with a four-month turnaround. Every member of staff was very friendly, knowledgable and patient with us, despite us calling probably every single week. We were very impressed with their professionalism, and that they actually supported us in getting the house despite another buyer (investor) being able to offer the same offer in full cash. As first-time buyers, we were very nervous going into the process however, Arden Estates made the whole thing much less nerve-wracking than my wife and I expected. I couldn't possibly recommend them more.... Read more
Buyer
6th Aug 2023 (3 years ago)
P K
Amy Woollaston was amazing. I think it was only her hard work that ensured my purchase completed. Would definitely use Arden estate agents again... Read more
Buyer
4th Aug 2023 (3 years ago)
J C
Wonderful team! I have bought and sold with Arden twice and wouldn't go anywhere else. Special mention to Georgie and Sharon who were so helpful and made the whole process go as smoothly as possible.... Read more
Seller
4th Aug 2023 (3 years ago)
Anneke from the Bromsgrove office has been proactive, positive and most of all an excellent communicator, what a refreshing change she has been. She changed our outlook on selling our house. Would very much recommend to friends, family and anyone else thinking about selling their home ... Read more
Seller
7th Jun 2023 (3 years ago)
Arden Bromsgrove have been fantastic to sell my house with.
All staff have been nothing but professional and personable, with their communication being second to none!
A special thanks to Anneke Babber for just being amazing and Steve Hunter for sorting out my mortgage. Will 100% recommend this company to friends and family.... Read more
Seller
5th Jun 2023 (3 years ago)
Lee
After two sales and one purchase via Arden in Rubery, I would never go else where.<br>Fantastic team: professional, great work ethic, knowledgeable, friendly and have great banter. Romily, Sharon and Georgie have been incredible start to finish. If you are selling within the B45/South Birmingham area look no further. These guys are worth their weight in gold.... Read more
Seller
20th Apr 2023 (3 years ago)
A Johnson
I sold a house on behalf of my elderly mother, I went to Arden in Rubery because, I used them before to buy a house and found them very friendly and professional. This time I dealt with a Lady called Georgie, she was very helpful and kept me informed throughout the process, as selling a house can be a very stressful experience I feel lucky that Georgie dealt with our case as she was always helpful when I had questions or needed advice as it’s always harder when your selling on behalf of some one else I would recommend Georgie if your selling I couldn’t fault her service thanks Georgie... Read more
Seller
24th Mar 2023 (3 years ago)
T Rhodes
Very polite staff and good office team and manager... Read more
16th Sep 2022 (4 years ago)
H smith
Thank you so much Georgie for everything you did for us. Nothing was ever too much trouble and you honestly went above and beyond to help us every step of the way!!! You made a stressful experience so much better for us all. We cannot thank you enough... Read more
24th Jun 2022 (4 years ago)
B Law
Thanks for follow up closely with me every week. High efficient, nice , extremely good services.... Read more
22nd Jun 2022 (4 years ago)
R Leek
Highly recommend Arden. People say that buying a house is one of the most stressful things you can do, and they’re right! However, the team at Arden were amazing. They were always available, happy to help, kept me informed, chased solicitors / buyers, and generally ensured that my property sale progressed. I cannot thank the team at Arden Rubery enough for the service they provided, especially Georgie and Romily who went above and beyond to help me.... Read more
Seller
10th Jun 2022 (4 years ago)
J Davis
Had great service from the Rubery branch when selling my house. Amazing photos, great sales service, sold within a couple of days and good follow up from the team afterwards to get us to completion.<br>Thanks to Romily, Claire and Georgie - and the rest of the team... Read more
Seller
17th May 2022 (4 years ago)
E W
Georgie & the team at Arden have been so helpful & have kept me updated every step of the way. Thank you so much!... Read more
15th May 2022 (4 years ago)
Nathan
I recently purchased a property using Arden Rubery as the estate agents. Georgie was extremely helpful and kept me updated along the whole process.... Read more
Buyer
5th May 2022 (4 years ago)
L Cross
We wanted to highly recommend Arden's in Rubery and all of it's team. We had our house on the market with another estate agent for 4 weeks and hadn't received one viewing! Within a day of being on the market with Arden's we had 5 viewings booked, which resulted in an offer for the full asking price. We have been extremely impressed for many reasons. Initial phonecalls that I made to the branch to enquire were extremely helpful, Romily arranged our photographer and meeting at our house whilst she was annual leave! Outstanding service! Every member of staff either in person, on the phone or via email have all provided an outstanding service. Thank you to the team at Rubery!... Read more
Seller
26th Apr 2022 (4 years ago)
G Edwards
Georgie has been really helpful throughout the whole process. Really appreciated hearing a friendly voice each week!... Read more
21st Apr 2022 (4 years ago)
M Singh
Service is superb, can’t ask for anything more! I will recommend others.... Read more
27th Mar 2022 (4 years ago)
Linh
5-star service from the team at Arden Rubery, I’m very pleased! I was impressed from the first time I met Romily to discuss listing my house for sale and I continued to be happy with Georgie’s support towards the end leading to the completion. Overall what a great teamwork spirit and high class service the team provided! Thank you!... Read more
Seller
26th Feb 2022 (4 years ago)
D Thomas
Recently bought a house through Arden.<br>Through no fault of theirs it was a complicated and long process but they were always open with communication and very helpful when navigating conversations between all parties. Georgie (the agent) was always open and accommodating when contacting her.... Read more
Buyer
25th Feb 2022 (4 years ago)
S purba
The Team at Arden have been wonderful through the entire process. It wasn't the quickest transaction for various reasons (no fault or Arden's) but they have been very patient and accommodating. Georgie went above and beyond to ensure communication was maintain between parties and that any queries were addressed in a timely manner. She maintained a professional approach with us at all times and was very responsive throughout. Buying a home can be stressful but having a great team made this process feel seamless. Thank you Georgie and all the team at Arden!... Read more
Buyer
2nd Feb 2022 (4 years ago)
L Bartlett
Would recommend Georgie and Arden to anyone looking to buy or sell a property. Georgie will keep you well informed throughout the process and work hard to get answers to queries as fast as she can.... Read more
Seller
29th Jan 2022 (4 years ago)
D Court
Although there were many obstacles and it was a long process, not caused by Arden, Georgie was great. Kept us informed throughout. Always answered my questions. Phoned me each week to keep me updated. Always polite and happy. Couldn't have asked for more.... Read more
27th Jan 2022 (4 years ago)
N Frazer
Excellent service, keeping me well informed throughout, friendly and always quick to respond... Read more
20th Jan 2022 (4 years ago)
P Daramola
They are simply the best. Sharon and Georgie guided the entire process and they are absolutely fantastic. All you simply have to do is take onboard their suggestions, sit back, relax and watch them work their magic. Highly recommend.... Read more
14th Dec 2021 (4 years ago)
B accounts
Thanks again to Lara at Ardens. Couldn’t ask for a better service when looking for properties !... Read more
18th Nov 2021 (4 years ago)
K Tormey
Experience was great, Lara was massively helpful and would recommend in future.... Read more
15th Nov 2021 (4 years ago)
J Challender
Despite no being able to complete (no fault of Arden), I couldn't have asked for a better service. Lara went out of her way to give advice and support and every step. The whole team were great. Thanks!... Read more
28th Oct 2021 (4 years ago)
M Fin
Even at the worst it was a good experience.<br><br>We had a very complicated and troublesome sale and purchase. However with the skill and expertise shown by Arden and especially Lara, we eventually got the house we were after and sold our without too much hassle at all. Would highly recommend to anyone selling their house and looking for the next move. Professional yet friendly and approachable, couldn't have asked for any more.<br><br>Thank you again for everything.... Read more
Seller
19th Oct 2021 (5 years ago)
J Abel
Sharon at the Rubery office was great when we were going theough the offer process. Once we had an offer accepted Lara was so helpful in getting us to completion. From offer acceptance to completion it took about 7 weeks. She spent a lot of time chasing the other agent and our solicitors and we wouldn't have got it over the line in time for the end of the stamp duty holiday without her help! Thanks Arden!... Read more
Buyer
30th Sep 2021 (5 years ago)
A Nye
I would highly recommend Arden of Rubery and in particular the service we were delivered by Lara. Arden by far have the broadest network of customers locally which significantly supported the sale of our property. Whilst we did not have the easiest of sales processes we were kept fully informed of the status. Lara and the team were keen to assist at every opportunity... Read more
Seller
29th Sep 2021 (5 years ago)
B Lau
Arden have been fantastic in supporting us buying a house. They have been very quick and responsive which is a great relief as we were let down previously.... Read more
Buyer
28th Sep 2021 (5 years ago)
A Walton
What a time to be buying, but all the way through it these guys have been great. Thanks to Lara, Zoe, Rachael, Jason and the rest of the team for being in constant communication whilst helping us with our first buy!... Read more
Buyer
23rd Sep 2021 (5 years ago)
J Lowry
Everybody at Arden were fantastic from start to finish. Very friendly and communication was great throughout. Definitely recommend. They go above and beyond to help things go smoothly... Read more
9th Sep 2021 (5 years ago)
P Skerrett
Fantastic branch to work alongside and so professional throughout! Lara was able to answer all questions and was so responsive when I needed things doing! Highly Recommend... Read more
25th Aug 2021 (5 years ago)
N Kenny
Arden have been so helpful. We are first time buyers and the process has been stressful due to the market booming, COVID, etc. Arden made the process so much easier.<br>The team kept us updated and informed and were amazing at keeping the sale moving.<br>In particular, we would like to mention Lara, she is always really friendly and helpful. Jason was also great during the earlier days of our journey with viewings and putting in offers.... Read more
Buyer
24th Aug 2021 (5 years ago)
D Hall
We have purchased a property today through Arden, and what a lovely experience, from the viewing right through to completion, I thought the gift when we picked up the keys was a lovely touch<br>We found them very responsive and always professional<br>Thanks guys... Read more
Buyer
14th Aug 2021 (5 years ago)
S Traynor
It's always a pleasure to go and view properties with Arden in Rubery. The team really know all the details about each individual property and are very transparent. I would like to make a special mention to Georgie who always goes the extra mile. Highly professional and an asset to the team!... Read more
3rd Aug 2021 (5 years ago)
F Morris
I would recommend Arden when purchasing a home as they have managed the process from start to finish with me, recommended the solicitor we have used, and Lara has been specifically helpful throughout.... Read more
Buyer
15th Jul 2021 (5 years ago)
N Gregson-Jones
I just want to thank everyone at Arden Estates for everything they did for me during my recent house purchase. Everyone is very helpful in the team. A special thanks to Lara for me keeping me calm whilst it was all going through ??... Read more
Buyer
13th Jul 2021 (5 years ago)
S Holmes
Not the cheapest but Romily promised she’d sell our house & she did. The Arden team did so in a quick professional, responsive manner.<br>The professional photographer employed helped to show our house in its best light.... Read more
Seller
13th Jul 2021 (5 years ago)
C Brown
Thank you to the team at Arden...in particular Lara, Romley and Jason. A great professional and supportive experience for both our sale and purchase. Would highly recommend. Thank you.... Read more
Seller
10th Jul 2021 (5 years ago)
E Pasha
I have been house hunting for over a year during which I have come across many agents. The experience with Arden was by far the best. In particular Georgie was very good. She was friendly, polite and professional. She has really good interpersonal and communication skills. Georgie and the team in the office offered excellent customer service. Would highly recommend Arden to everyone.<br>I Pasha... Read more
10th Jul 2021 (5 years ago)
M Holland
Ardens (and Lara from the Rubery office in particular) were brilliant for us during the whole process. While racing the stamp duty holiday, our solicitor was horrendous. Lara was the calming voice of confidence as well as pushing the process along as needed. I highly recommend them.... Read more
3rd Jul 2021 (5 years ago)
J Dionne
Great team in Rubery - they go out of their way to ensure everything runs smoothly, especially lara who is very knowledgeable and helpful ??????... Read more
23rd Jun 2021 (5 years ago)
D Elliott
From day one I had a great experience with all the team at Arden. All the staff were very professional, helpful, polite and always kept me up to date on matters. So glad I listened to friends and sold my property with them. They made the whole process stress free. Thank you to all the team!... Read more
Seller
23rd Jun 2021 (5 years ago)
Katie
We recently brought our first home through Arden, they were informative throughout the whole process. I dealt with Lara directly and nothing was too much trouble and having regular contact really helped keep the sale moving smoothly!... Read more
Buyer
8th Jun 2021 (5 years ago)
L Evans
Lara was amazing so professional and really helpful - thank you... Read more
25th May 2021 (5 years ago)
G Gabriella

Trustpilot reviews<br>Categories<br>Blog<br>My Reviews<br>My Settings<br>Help<br>LOG OUT<br>Gemma A<br>FR<br>For companies<br>Gemma A<br>France<br>5<br>Reviews<br>633<br>Reads<br>2<br>Useful<br>Review of Arden Estates<br>Gemma A<br>5 reviews<br>5 stars: Excellent<br>29 minutes ago<br>Excellent service through to a successful sale - genuinely a cut above.<br>If you are like me and wary of trusting online reviews I can reassure you that our experience when we sold our house with Arden in Rubery proved that the five star reviews are actually justified.<br><br>Romilly, Sharon, Jason and Lara at the Rubery branch were excellent from start to finish. Romilly was an excellent saleswoman and gave me confidence in choosing them initially. Very good professional photos were included in the price which was a fixed fee and Sharon and Jasod were pleasant and helpful, always keeping us informed.<br><br>Having sold and bought houses three times in the last decade, I was particularly impressed with the value for money and also the service provided after a sale was agreed. By way of contrast, I asked the agents of the property we were buying to liaise with the solicitors and vendor but was told that they simply did not have time, with the market being so busy (this was the height of the stamp duty holiday rush).<br><br>By contrast, Arden had a member of staff whose role it is to make sure the sale progresses and comes to a successful completion - well done Lara, you did a great job.<br><br>People sometimes think they are giving agents a great deal of money just to take a few photos and stick them on Rightmove. However, a good agent does so much behind the scenes, not only liaising with solicitors and keeping communication flowing, but also, vitally, maintaining the confidence and trust of both vendor and buyer, which ensures that the sale is completed.<br><br>I can honestly say that Arden provide a service which is a cut above other agents and helped me cope with the stress of selling my house. Thank you!... Read more
Seller
20th May 2021 (5 years ago)
jazzyjeff019
Fantastic service received from Lara throughout my experience. Very dedicated and a credit to your team!... Read more
11th May 2021 (5 years ago)
Really good selling experience with Arden, they achieved 5% over the asking price too. Some of the staff are hit and miss, but the majority were really helpful and we're pleased we chose Arden, even though there were lower fees offered.
Finding a new home was very difficult, and we did think they could have been more proactive in helping given their dominance in the market, though in the Summer, houses were pretty much selling themselves - we will definitely use Arden again.... Read more
Seller
1st Feb 2021 (5 years ago)
I have used other agents in the past, but never had such good experience like with Arden!!... Read more
Seller
13th Dec 2019 (6 years ago)